Delayed and missed connecting flight. But Emirates took care until next day flight. Thank you
Very pleasant.The crews are very nice.Food were excellent.
They should resume the fast track for business / first class passengers
no problem with Emirates it was the underpricer subcontractor Who was ridiculous
Except for the uncleaned tray, and the delay in serving food for our section (which may have been due to the location of our row) everything else was good. The crew were very professional and responded to our requests promptly throughout the flight. We as a family were not disappointed by Emirates.
Good flight overall. Good options of food on NY-Dubai-Mumbai leg. Not that good reversing back. The flight crew is courteous and professional as always. The seating was much more comfortable going into Mumbai than coming back. Cheers!
Emeritus is ***** Fly dubai is 0 we need better service for Fly Dubai
Flight was on time. Seats (economy) were very comfortable and food was excellent. The bad thing was that after landing it took an hour to reach arrivals. We had to wait 15mins to get off the plane and then had to board a bus which moved very slowly and took almost 30 minutes.
We had to deboard using stairs. Why didnt you have the aero-bridge?
Better boarding process at Hyderabad airport Better time management by air hostesses in providing the meals
It was an OK flight with below mediocre service by their flight attendants
Wasted a lot of time trying to find the CDG lounge - it was not next to the connecting flight gate like the Air France staff said.
My experience was good overall, the quality of the food really decreased! There used to be a choice between meat and fish now it’s between chicken and pasta! In the choices of entertainment meditation has been added which is very good. Soft chair workout to improve blood circulation and avoid phlebitis should be added.
The only reason the overall rating wasn't "excellent" was due to problems in claiming luggage. The bags are delivered to the main area (Cinta 35) for domestic passengers, but to a DIFFERENT ROOM for international arrivees. After waiting 30 minutes, someone (who didn't appear to be from Air France or the airport) told us to go to another area. There we found our bags, which appeared to have been awaiting us for a while. We had to go through a bag check before leaving the airport. If we had been alerted to this possibility, or better yet, been to go directly to Cinta 34, we could have eliminated quite a bit of waiting.
Much better than the major US Carriers especially in Biz Class.
It was not Air France but Air Europa. But confusion over our checked luggage. Whether it was checked all the way to Tenerife or not. It was not. Had to line up again in Departures. At least our Sky Priority was honoured. Flight was fine.
The male attended that served are section was a snob. He did not answer my call light when my wine spilled all over the floor. I did not push it again or drew his attention to it. He just ignored the call light when he came to give us our meal, serving the people behind us first. I did not push it again or drew his attention to it to see his reaction. It was so obvious that he was ignoring us. We were in premium economy!
The plane was old Only 3 bathrooms available for economy The entertainment was old and the selection was poor
I did not get my baggage at my final destination..poor coordination with connecting flights with partner airlines (Saudi airways). Also the food was very mediocre.
Not a good one this time. The absence of internet without any information/notification ahead was really the unacceptable part. Also this new A350-900 has a serious legroom challenge for economy seats. It’s more like a medium-haul flight legroom configuration.
Staff was very courteous and kept things organized. We will definitely use Air Canada for further travel
I am very tall. All airline seats are a bit uncomfortable.
There were a lot of empty seats so we were able to spread out and be more comfortable. The food was decent enough. The crew, however, there was one flight attendant who put a hand on my grandson as he was walking to the bathroom and told him to stop. He’s 13 years old and didn’t need an escort so I don’t understand the necessity of putting a hand on his chest and saying “stop”. My grandson was confused and embarrassed with no explanation.
Terrible confusion btw air Canada and United. Wasn’t able to change ticket because I had purchased on kayak. Rethinking booking tickets on this site, and will try to avoid United and aircanada going forward.
The plane is too cramped! Zero leg room and when the person in front of me put their seat back they were basically laying in my lap.
They canceled my flight and then refused to reschedule me on another flight. I had to take a train. No compensation. I won't use Air Canada again.
Always good Thought the seatings were a bit tight for food. Made a mess with salad and oil.
On the flight from Montreal to Calgary the flight attendant we had was excellent. Unfortunately I did not get her name but she made the flight very comfortable and enjoyable.
I did the online check-in as soon as it opened, including all the required info. When I got to the airport to drop off the luggage, Air Canada system wasn't finding my PR card info, which took a long time to resolve. Every time I fly with Air Canada, there is always some technical glitch.
The AC check-in counter closed early and caused us to miss our flight. Our connecting flight arrived late, at 1300, so we picked up our bags and ran to the AC check-in counter, only to find it closed already, although our flight to Montreal was at 1435. We had already checked in online, so the AC staff knew we were coming.
Very good experience. All of the details made this experience very positive.
Business Class Configuration was excellent- private and comfortable. Crew and service were excellent. I really appreciate Air Canada cabin pressurization equal to an altitude of 8,000ft. Upon landing, I felt more alert and refreshed than typical for international flights
Hard to use tables and TV screens interfere with the enjoyment of flight experience. Other than that it was a smooth and comfortable ride and we were well taken care of.
The crew was exceptionally polite and caring. The plane was comfortable. Great experience. Will fly more on Air India because of this experience.
Excellent flight overall. Lufthansa Business service was excellent with great cabin crew and very good food and wines. The seat comfort was excellent. Only a slight reduction in score due to the 747-400 being a relatively loud aircraft these days.
The flight attendants were rude in the DEL to FRA flight. The transfer between the two flights at Frankfurt International Airport was an unpleasant experience. The airplane was never parked at the terminal, but was deboarded instead on the tarmac itself. For those passengers in need of a wheelchair, it was a nightmare to come down the stairs and then rush across the airport to catch the connecting flight from FRA to IAH. Upon arriving at IAH, it was informed that the luggage had not arrived. Would make it a point never to travel with Lufthansa again.
Entertainment system is old, touch screen isn’t working properly. New movies should be added atleast once a month Should provide toothbrush and toothpaste at least when asked.
The experience was great. A330 needs an upgrade between RDU and FRA and vice-versa.
Flight ride was good, crew members were great however they need to hire some better food caterer.
You gave me a “Never fly Lufthansa” experience for life. You charged me $1760 for reinstating my ticket on a cancelled flight. Service at the airport was terrible. I’m convinced that I should never fly Lufthansa.
We had airport assistance which was good except at Heraklion it was very difficult to find any staff to ask where to go which proved stressful
I had a great experience on this flight! The crew was extremely helpful and attentive. Seats are very comfortable and the in flight entertainment was excellent.
The onboard service was fantastic, really in a class of its own
Poor check in rude attitude by a lady staff being we both of us are senior citizen and diabetic we have asked for seats in centre particularly not Window seat but she allotted Window seat such a rude and inhuman behaviours Really we are very sorry
Changed flight terminals/gates twice. The staff and hospitality was good.
They oversold and down graded me from Premium economy to coach. 75-pound compensation is insufficient if you chose a particular class. I get dehydrated and severe Charley Horse cramps. I requested a bottle of water, even half even less… but no- “We are only allowed to give water by the glass. Nonsense. Lastly, their planes now have a fixed barrier between seats. So even if your entire row is empty, you are confined to just your space. Lastly, London now requires a transit visa for $30 for US citizens. Never travel through London again
They took my carry on and checked it in. Staff in general at Heathrow are not friendly or helpful
Missed food service or not enough food available to serve the passengers. Very poor leg room in economy. Uncomfortable and old seats with some of the seat covers coming off. Lights, entertainment system and call buttons not working for an entire section of the flight between Del-Lhr. Very poor experience overall.
1. Missed to deliver bags at Destination 2. no coordination at Layover for flight connection for wheel chair , could have missed flights 3. Customer service agents are not honest , talk with attitude and do not provide correct information about baggage policy
Everything worked well. But nothing really stood out. BA is a reliable work horse for international travel. Moderately priced, reliable but not outstanding in any aspect. I will definitely use them again. The morning flights out of India a definite blessing.
