Old flight not worth in economy. Even food was terrible
The flight was delayed and the service was not good. All the new serve was beef and we don’t eat beef so we ended up buying our own meals at the airport twice.
Fantastic as ever. Great staff super catering and excellent service.
Very nice experience in business class. Flight attendants were attentive. Foods and beverages were very good.
The crew were absolutely fantastic. They actively asked if passengers wanted refills and if they were comfortable. I was extremely impressed.
Fly Dubai takes low cost and thrift to new depths in terms of service levels, terminal 2 is grossly inadequate for capacity and resembles a crowded buss or railway station,, the fly dubai( Emirates) flight is never on time(was 2.5 hrs delayed), and this is not an isolated experience, the flght air conditioning was turned low while we waited on the tarmac for take clearance to save fuel, should say more!!!! The depths! I only fly this airline from a compulsion, emirates code shares for connections to Muscat
I liked everything: the service, the food, the cleanness. I flew last year with Qatar Airways, so I can compare. Emirates did much better! Especially their meals and service.
Emirates did great! I liked the service, the food, cleanness, and the flight was on time. Much better airline than Qatar Airways I flew with last year.
Love that you can walk directly to your gate from the Emirates Business class lounge, very convenient
Warm staff, very responsive service. Well furnished cabin and comfortable seat and amenities. Excellent onboard wifi connection and very large comfortable restrooms.
I love Air France. This was another great experience despite a slight delay in the departure. The time was made up on flight. I would take AirFrance again when traveling to the far East. Merci beaucoup.
Everything is good except the seats are tightened no rooms for the legs,
The flight crew was exceptionally friendly and helpful. Also the seats were comfortable and roomier than many other airlines.
The plane's pilots, including the captain himself, thanked me for the flight. I know it's just marketing, but it was really nice to see these people. It's a great idea. Airplane food is never "good," but the entire crew and flight organization were top-notch. I really liked Delta, and I think I've traveled all over the world, and that was something new for me. Maybe even the old planes, the B767, but next time I have a choice, Delta will be my first choice. Thank you, a satisfied passenger :)
Middle seats SUCK!!!! I paid more money than I should have because of your terrible site Kayak.com. I'll try to use your competitors going forward. I am so disappointed you would play off business class.com as business class seats
They lost my bag and I still haven’t received it yet
They lost my bag and I still have not received it
Communication on the delay, rebooking and how to get a hotel was poor. Mails, airport check-in and transfer desk said different things.
Not consistent with the food quality (I mean taste not freshness)
Safe and stable made me sleepy and I slept and dreamt 😂😂😂😂
The flight from HYD to DOH was delayed by 3 hours and we missed the connection from DOH to MIA. We had to wait 24H more to get the MIA flight. It was a total disaster. If the flight crew had waited 1 more hour to accommodate their 3 hour delayed flight, we would not have lost a whole day !
Flight and flight service was great. When a flight is cancelled, publish to all affected with email and txt. Explaining the way forward.
When we checked in at the Siem Reap Airport in Cambodia, we were only given three boarding passes and told that we would have to check in with American when we arrived in Boston. This was a source of stress for us. After we landed in Boston, we had a long passage from Terminal E to Terminal B (American Airline ticketing counter). Because the electronic ticketing kiosks for check-in would not recognize our Confirmation Code, we had to wait for an hour in a long line where only two AA reps were taking care of Special Services passengers. In many years of both business and recreational travel, I have never had this experience. I would expect more from AA being in partnership with other airlines to do a better job with this.
Friendly and discreet staff. Could have done with a few more offers of water/snacks overnight. Movie and tv selection notably poor. Seats not especially comfortable
I appreciated the vailability of wheelchair services for persons with mobility issues all the way up to the aircraft. What could be better would be the food choices.
Qatar maybe considered one of the best ailines in the world but nowadays it is much of a muchness with the rest
All good. Over four hours flight if provided snacks like Qatar Airways would be better
The flight overall was good. The attendants did a good job except that 1 female had too much fragrance on. The other things that made the flight unpleasant were out of the airlines control.
It was excellent in all respects. I don’t think it needs any improvement
It was ok, not much more can be said, as long as airlines/aircraft manufacturers insist on cramming in as many seats as possible....best of a bad situations, seats are simply too uncomfortable to sit in for more than a few hours. Lack of flexible headrests not a help on long overnight flights either.
The flight wasn't full. I was able to sleep on an empty row of seats. It was great.
Didn’t make it on the flight. Delayed then had to be rebooked, which in turn had me waiting at the airport for another 8 hours before next flight
The pretzels were rather dry and dusty. I do appreciate having a choice between sweet and savory snack.
Paid seats changed yet again. Put in seats I would never choose. Paid seats that are changed should be refunded. AC constantly does this! .
The flight was comfortable and the staff were helpful and friendly. However, we did not know we were flying PAL until we arrived in Canada, so it was a bit disconcerting. In addition, which port we were leaving from was confusing.
Staff was friendly and helpful. People communicating to passengers should speak slower and pronounce better. I had paid extra for aisle seats, but when I received boarding cards in Lima at check-in, I noticed seats had inexplicably been changed and none was an aisle seat !! That is simply unacceptable. It could not be corrected in Lima reportedly, which is also unacceptable. Finally I had to make the request just before boarding the Air Canada flight in Bogota.
Everything worked well, food was excellent, landed 25 minutes ahead of schedule. However CDG waits were long and repetitive.
A marvelous flight experience, from boarding to landing. The full length stretch out seating was excellent. The meals were some of the best in-flight meals I have ever experienced. The cabin attendants were thoughtful and kind. One of the best flights I have ever taken.
After my flight was cancelled the day before we got on board and could not even get a cup Of tea with milk as there was no milk. The oatmeal bar they are now serving was terrible. It was interesting that we could not get anything to eat as SXM doesn’t provide food but the people in Business class had food. I was very hungry as I never ate at the airport after being picked up by the bus from the hotel. There was one worker in the cafe to serve us all and I had a problem with my knee so couldn’t walk as quickly so ended up not getting food. Not your problem but still I was very hungry. An attendant finally gave me some hot water which I requested. It’s the first time I’ve ever felt the class distinction while travelling.
Boarding procedures were a gong show. Everyone was confused and AC staff were very rude and impatient when people were confused about boarding zones
A shout-out to the flight attendent, Lauren, who was the main person assisting me. She was amazing - perfect balance of bright, cheerful, engaging, yet formal
The crew has always been great on BA. They are very friendly and accommodating. I like that they have vegetarian options already in the menu. And the free wine is a nice perk.) I noticed (both directions of my trip) minor upgrades/ replacements needed on the plane itself (touch screen didn't work with touch; bathroom light didn't go on). However, this is one of my favorite airlines.
Everything was spectacular except the boarding. It was just a mob of people while all groups were called over the public address system.
BA code for a Vueling flight. All god but the temperature in the plane (too hot when engine not running but otherwise ok)
We had American Airlines on our return and it was confusing if we were going with Aa or BA I had 2 different flight numbers and didn’t get our gate until it was boarding. So we were a bit nervous as the which it was
Our Jackson, Mississippi to Dallas Fort Worth flight was delayed on 1/19/26.. This was changed to Jackson to Charlotte in the last minute because of this delay. This started some kind of disconnect between American Airlines and British Airways bookings. We could not go past the passport control in London Heathrow. I had to go to the counter and waited for more than 30 minutes to get a new boarding pass. Problems did not end there. Somehow our entire return flight was canceled by someone. I had to make several phone calls over several days to fix the problem – this was not easy from India. Looks like there was some kind of disconnect between two airlines or some agent did not do it right. I’m anxious to know what went wrong.
The update about flights and the terminal changes information was great.
Have travelled business class with other airlines who profess to be the best in the world. They can however not beat the service and comfort that BA provide.
I didn’t know i’d be flying AA for the long legs.
Much much better than my previous times on British Airways the food was spot-on and the service was really genuine and attentive
