Daily cleaning, installation of cabin HEPA filters on flights from New York to Amsterdam
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|March||Best time to beat the crowds (24% less expensive on average)|
|December||Most popular time to fly (25% more expensive on average)|
Average price round-trip
|C$ 601||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 359||or less|
Good deal one-way
|C$ 173||or less|
An average direct flight takes 11h 21m, covering a distance of 5853 km.
There are 197 (direct) flights between New York and Amsterdam per week, averaging 28 per day.
In the past 3 days, the cheapest one-way tickets were found on KLM (C$ 295) and British Airways (C$ 322), and the lowest round-trip tickets have been found on KLM (C$ 669) and Delta (C$ 671).
KLM (4 times daily), Air France (4 times daily), Delta (4 times daily) are the most frequent flyers on this route.
When flying out of New York you will be using one of these airports: . You will be landing at Amsterdam Schiphol, also known as Amsterdam Airport.
Jet lag can be a real hindrance to enjoying your vacation. On an overnight flight you can sleep better, which will make it easier for you to adjust to time changes. Known as red eye flights, they are also ideal if you don’t want to lose an entire day of business. Both KLM and Delta Airlines offer red eye flights out of JFK.
Although JFK offers a number of non-stop flights, you will most likely have a layover if flying out of LaGuardia. This is often a quick connection with just a couple hours of waiting. If flying on Air Canada, you’ll have a stop in Toronto. Delta also offers flights that make connections at Detroit Metropolitan Wayne County Airport.
The official money of Amsterdam is the euro. Thus, shortly upon arrival, you’ll want to exchange your money. You can do this at GWK Travelex located at Arrivals 1 and 3. There are also offices close to Lounges 1 and 2.
JFK Airport has a play area in Terminal 5 near jetBlue Airlines. It includes interactive toys, soft playground structures, and a television that is always set to the Disney Channel. At LaGuardia, you’ll find a few cool places for family dining such as Figs Cafe in Terminal B. Its menu includes pizza as well as smaller portions for the kids.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from New York to Amsterdam.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Amsterdam from New York is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Amsterdam with an airline and back to New York with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Amsterdam from New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Made friends on the way to Maine!"
Pros: "Great help from gate agent when a delay in connecting flight would have missed the last flight. Agent put a great new agent it together better than the original."
Cons: "Delta is the best"
Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."
Pros: "Flight was on time, flight crew was kind and helpful, pilot was smooth and kept us informed of the flight status."
Pros: "Could not use the bathroom"
Pros: "great service and a quick flight"
Pros: "Plane is great. Comfortable."
Cons: "The staff at the gate at LGA were not too friendly."
Pros: "The staff was was very accommodating to myself and my 19 month old daughter"
Pros: "Clean & new plane, some of the stewards were fine, good pilot"
Cons: "head of the stewards was nasty with everybody, not polite and passive aggressive. Very poor food selection, even if you paid for it."
Pros: "I got to destination. Baggage claim was quick."
Cons: "Flight was delayed due to waiting for a tardy flight attendant. Landing felt a little hard. No announcement about baggage carousel prior to disembarking."
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Cons: "It was delayed by 4 hours"
Pros: "Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible."
Cons: "sitting on the runway for over 3 hours without any water, snacks, or even video entertainment screens or outlets to charge phones"
Pros: "Everything especially the snacks and in flight entertainment."
Cons: "Super delayed. Sat on runway for 2.5 hours"
Pros: "Departing on time and clean"
Cons: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"
Cons: "Due to weather patterns, we sat on the runway for 3 hours waiting to take off. There was approx. 50+ planes ahead of us. I know this because I was sitting next to an off-duty pilot on his way home. About 2 hours in, there was 30 planes left to take off, and then us. They air traffic control people were only letting off one plane per minute which is what was holding us. THEN after the 3 hours on the runway, our crew timed out and the brought us back to gate saying we were not taking off. At the gate, they informed us the flight was not 'cancelled' but 'delayed' to the following morning. I/m not sure how a 16 hour difference is considered 'delayed', but I digress. All Delta reps had NO idea the time of the new flight the following morning and told us all to just 'keep checking the app'. Now, fortunately for me I live in Brooklyn and could just go home. But what about everyone who was at LGA as a layover? I heard from multiple passengers they had to spend the night in a hotel, that Delta did not pay for. We finally got notice the new flight was scheduled for 9:30AM, which they AGAIN delayed until 11:30AM. Many people did not get the second change, and were already at LGA for the 9:30AM flight. To say Delta's handling of this was poor is an understatement. We knew when we got on that plane the crew was going to time out. Again, I was sitting next to an off-duty pilot who told me to 'get comfy, we're gonna be here awhile' the minute I sat down. Delta should have given us a fresh crew, or had a backup one prepared. I understand the weather is out of there control, and I understand you can't have a tired crew piloting an airplane, but there are other ways to have us take off remotely on schedule."
Pros: "For a short-haul flight on a small CRJ, it was the most pleasing and comfortable flight. No delays and everyone was pleasant from ground staff to flight crew."
Pros: "Wheeler chair service is available"
Cons: "Gate changed in the last minute and non-English speaking wheeler chair customer (my 89 years old mother) was left at the old gate by their wheeler chair services and no agent at the gate knew about her. Both round trip flights! This is totally NOT acceptable. She could have been lost and with no ability to help herself and miss the flights. It was lucky that she found Chinese speaking customers to help her."
Cons: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."
Pros: "Flight attendant had nice attitude."
Cons: "I asked for an aisle seat to provide relief to my right leg. I was given an aisle on my left. This was compounded by sitting next to a man so large that part of my space was taken, and this was Delta Comfort. Had I been given the requested seat, I would not have the sore neck and back I now have from leaning for 2 hours."
Pros: "Comfortable aircraft with tv in the seats"
Cons: "Huge delay on my flight and most other flights from LaGuardia that day, lack of information on reasons for the delays ."
Pros: "The gate agents and flight attendants were nice."
Cons: "We were not able to choose our seats until we got to the airport. Which was a waste of time since we did online check in but still needed to go to the self check for seat assignment. Then by that time it was too late to try to get a seat with my wife who is very afraid to fly. Overall not a good experience"
Cons: "Because we were diverted to JFK for "Weather" even though LaGuardia is only 9.6 miles away, and it was 11:30pm by the time we landed. The only flight to Manchester was the next night and would have gotten us to Manchester by 6pm. I had to rent a car at midnight and drive the four hours to be able to attend the reunion I was flying up for."
Pros: "delays for a long time to get to the gate than delays for more than 2 hours for a crew to come in..."
Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"
Cons: "We we missed our connection they wouldn't help us at all."
Cons: "long wait and delayed flight"
Pros: "Nothing in particular"
Cons: "So I originally had the free seat 11A. The app offered me what looked like a bulkhead from the seat map on the app at seat 10A for additional $19. I feel for it. No bulkhead, no extra room, nothing, waste of $19"
Pros: "Flight and service were fine. Because there was a long delay, the ticket agents supplied free sandwiches, drinks, salads, and coloring books and tried to engage the waiting passengers with games. I won a $50 Delta gift certificate! The captain had good communication with the passengers to keep us informed."
Cons: "Flight was delayed 4 1/2 hours because no crew was available."
Pros: "Pleasant staff on board, great pilot for getting us through some horrific turbulence."
Cons: "Delayed 2 hours. Worst turbulence of my life. Long time flyer but never experienced anything like that."
Pros: "Turbulence didn't allow the beverage cart to serve passengers"
Cons: "Our flight was originally scheduled for departure at 7:45 PM. We got an alert stating that the flight was going to be delayed but we were already almost to the airport when I received the first message on my smartphone. We received three additional alerts making our total wait time at the airport 5½ hours before we could approach the gate and board the aircraft. Seating in immediate gate area was not comfortable. Boarding was chaotic at best with very little control and guidance provided by Delta staff. The audio over the PA system was difficult to decipher much of the time. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. My suggestions to improve customer satisfaction based on my experience would include the following 1. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. 2. Improve seating in the waiting areas near all Delta gates. 3. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. 4. Maintain or replace audio equipment if necessary to help improve quality of audio messaging in all boarding areas."
Pros: "Service was excellent. The food was great. The in-flight entertainment was a impressive and a life saver. We will fly Delta again."
Cons: "Nothing negative to say."
Pros: "Smooth flight and always a plus to see a beautiful smile throughout the trip from our Flight Attendant Stefany!"
Pros: "Seats were reasonably comfortable."
Cons: "Boarding process was ok (they bused us over to the plane and then had us walking out halfway to the plane's stairs before frantically sending us back on the bus because the plane wasn't cleaned yet). Not a big deal but we were traveling with a 10 month old so miscommunications like that cause a larger inconvenience than usual. The real downer on the flight was when we needed hot water quickly to warm our infant's bottle. The stewardess had begun beverage service and was about 8 rows away from us. My wife hit the call button, expecting the stewardness to come over somewhat quickly. Instead, she just continued beverage service and got to us about 15 mins later. By that point it was too late and the baby was wailing from hunger. When we asked why, knowing that we had a small child, the stewardness didn't just push the cart forward and attend to us more quickly, she said she didn't want to do that. No apology, not even a sense of remorse. At the end of the day, a customer's experience will always be tainted by poor service and that is what we received on our flight."
Cons: "I had a problem getting a boarding pass that was a carryforward from a problem that I had had on the flights from the USA to Frankfort 2 weeks earlier. On those flights, I was denied boarding on the flight from Amsterdam to Frankfort because of miscommunication between Delta and KLM. Apparently, the staff who dealt with that problem did not note that the issue had occurred, so it looked like there were "out-of-sequence" segments on my initial flight and I was not allowed to check in electronically. It took several calls to KLM and Delta in Frankfurt to try to resolve the problem and finally it was determined that it could only be resolved at the airport. Other than a very nice KLM representative, the other people I talked to seemed unwilling to engage in helping me and sent me along to someone else. Although the problem was ultimately fixed, this was not a great customer service experience."
Pros: "One male attendant from the first class cabin - super sweet and attentive to our needs even tho we're not seating in the premium cabin"
Cons: "Junior attendants in economy comfort seat - so lazy and whiny!"
Pros: "Got on earlier flight as standby."
Pros: "Was a nice flay , thanks"
Pros: "Even though we couldn't reserve our seats we where able to call and change our seats to be together. (Mom dad and 2 toddlers)"
Cons: "Out of all the airlines I have flown, this was quite disorganized in my opinion. The fact that I was not able to select a seat, nor did I have one assigned to me until prior to an hour before boarding, gave me a bit of anxiety. I don't think it's fair to take away this option to those that get the "cheap, standard" tickets."
Pros: "Plane left 2 hours late."
Pros: "From curbside check-in to landing the plane, overall excellent service ! Very pleased to find out they offered a shuttle from checkin to the gate. I am having knee surgery soon and the walk from security to gate 34 LaGuardia would have put me over the top with pain! It was a very nice gentleman that gave me a ride to the gate and even stopped to let me use the bathroom. Thumbs up *****"
Cons: "The fact that I was charged $150 to check a small cosmetics bag is no loose change ! I would have carried it on but my hand is in a brace and I has to have extensive surgery. Then yoy get to the gate, and they repeatedly asked for volunteers to check their bags for free. I think this is a very unfair policy and try to explain it to the curbside attendant. I literally cannot carry more than five pounds in my left hand until I get bone replacement surgery. I'm also having knee surgery soon and this small additional weight would be caused me excruciating pain ! They didn't care and still charged me $150 for a bag thats no bigger than 12 inches and weighs less than ten pounds. Thats the way you treat your first class passengers? One other quick note: the sausage and egg sandwich? that was served for breakfast was absolutely horrible! Thumbs down !"
Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"
Pros: "Employees were very friendly"
Cons: "The seats were very small"
Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "Everything excellent. Comfortable seats in business."
Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Pros: "Jet airways flight till mumbai"
Cons: "Poor legspace in Klm flight till Amsterdam"
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"
Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"
Pros: "Excellent service, excellent food."
Cons: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"
Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Cons: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"
Pros: "We really liked the KLM people, from the check in crew to the flight attendants."
Cons: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
Pros: "Excellent service"
Cons: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
Pros: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Cons: "Food was not very good Tasteless and rubbery"
Cons: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Pros: "Flight was quick, professional, friendly."
Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
Cons: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."
Cons: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."
Pros: "Very friendly and helpful crew."
Pros: "Crew was excellent explaining about the (short) delay."
Pros: "attentive on the plane"
Cons: "the checking in took very long not enough staff for the amount of people."
Cons: "Lost lugage not yet delibered"
Pros: "The long flight"
Cons: "The long flits"
Pros: "Service - Crew"
Pros: "I can't even count the number of times I have flown KLM in the last 4 years. They are my airline of choice when I fly back and forth from the U.S. thru Amsterdam to Nairobi. This last flight I boarded and then 90 very exuberant girls from London board in all the rows in front of me. I was concerned it was going to be a less than restful flight. Just the opposite. As always the KLM crew took extra ordinary care of all of use. The service was wonderful and I scooted off the flight ahead of the girls to make my very short connection. The crew is what always make the experience delightful! Thank you again KLM."
Cons: "It would be so nice if the arm rests came up all the way. When you have empty space on your row it would be nice to move the arm rests all the way and stretch out. Also there were not as many New Release Movies to choose from as usual, it seemed."
Pros: "The service is very good.Crew is very nice and flight on time."
Pros: "the hostess was nice"
Cons: "i was givven a poor seat at the end of the airplane, 2 people slept next to me and for 9 hours i couldnt leve my seat untill the hostess asked me if i needed help"
Cons: "Boarding was just a mess - lines and delay Crew is apathetic There is no amenity kit for passengers Food could be better"
Pros: "The crew was very nice i felt safe during the flight the sit had enough space the pilot kept apologzing for 15 minute lale took responsible for somthing he wasnt need to"
Pros: "I liked the food and duration of flight because it was pretty fast"
Cons: "I didnt like that flight was with delay and arline still didnt compensate anything to me or even didnt give me any benefits for future if I use their airline."
Pros: "Lie Flat Seats were awesome. Service was excellent."
Cons: "40 minute delay at take off on London City Airport for a 50 minute flight to Amsterdam"
Pros: "It was great that there was a vegetarian food option for everyone; I forgot to call ahead to ensure that I got one"
Cons: "The TV screens on the seat backs were old; gave a fuzzy low-res picture. The audio in the headphones was never correctly left-right balanced. The controls for movie/audio playback were slow to respond and clunky."
Pros: "Delft-themed safety briefing was lovely. Excellent flight."
Pros: "Crew polite and efficient"
Cons: "No leg room. The box underneath the seat in front makes it impossible to stretch your legs. The arm rest lifts only to 45 degrees which is useless. No way to gain some lateral space there."
Pros: "on time arrival"
Cons: "the cabin configuration is bad"
Pros: "2-4-2 configuration was ideal, because we had a pair of seats on the side"
Cons: "HIndu vegetarian meal was FISH!! Hindus DO NOT eat fish!!"
Pros: "Cabin crew and staff were very professional, courteous."
Cons: "50 Euro charge for one checked bag, and they placed me on a locked standby list (at initial check-in the were unable to assign me a seat despite staff efforts) for the second leg of my return journey after I had paid extra for checked baggage and reserved my flight well in advance. My impression is that they may be deliberately overbooking flights. I was given a seat assignment at the gate, however I didn't like the uncertainty of not knowing wether or not I would be boarding until the last minute."
Pros: "entertainment options"
Cons: "lack of USB or other power outlet to charge my own devices, poor responsiveness from crew"
Pros: "The interface of shows and movies,"
Cons: "They dont have subtitules in spanish"
Cons: "One of few airlines with seats right next to kitchen Super old plane! No Usb charging possible (or we all couldn't find) I asked for aisle seat as always. They said we give you a window seat but we have blocked the 2 seats next to you so you have 3 seats. I thanked and asked for that aisle seat and they said no again. Then obviously both seats were fully booked and I jammed in the corner. Ridiculous."
Pros: "Comfortable seat"
Cons: "Having free snacks"
Cons: "With 2h30 hours delayed flight I missed my train and had to have a hotel Arcturus airport in Amsterdam and continue my journey only the day after."
Cons: "Honestly nothing needed improvement/ it was a really good experience!"
Cons: "They charge for coffee and soft drinks and have no snacks complimentry"
Cons: "One world flight that charged a platinum customer for luggage. That’s unbelievable!"
Cons: "British Airways just get the basics right. One carry on one personal item. Friendly staff. Comfy seats. Honestly I don’t know what more I could ask for outside of USB ports."
Pros: "Great flight attendants."
Pros: "Again, I liked that we reached our destination safely."
Cons: "Because of the almost 3 hour delay, almost all of the passengers on the flight missed their connecting flight. Including myself. I was moved to a flight four hours later Finally, the last leg of my flight was again delayed 55 minutes and I ended up on a very, very crowded flight and getting to my destination at almost 5pm instead of 9am.... missing a whole day of activities. What did I get as compensation from British Airways? A 5 pound coupon for 'light refreshment' for an 8 hour inconvenience. Brilliant :|"
Cons: "No complimentary drinks, even coffee"
Pros: "Crew were friendly"
Cons: "Poor entertainment - no individual TV screen or choice of entertainment. Food was very poor. We were 9 min late due to crew shortages."
Cons: "Tight squeeze. No leg room. No complimentary snacks or drinks. Plane was slow to leave and take off."
Pros: "The staff was friendly and seemed preppared to do their job well."
Cons: "The seats were very tight, even smaller than other flighs that I have been on."
Cons: "Feels like BA has turned into Ryan Air. £65 for a checked bag, cramped seating and not even a free water."
Cons: "Had to wait around while waiting forever to learn about gate. Were told that gat would be revealed 45 min before flight. It came about 20minutes before. It was a little harrowing."
Pros: "We got nothing:-(!"
Pros: "This flight is exactly what you’d expect it to be- no frills, just a cheap way to get around! Coffe is 30 pnc so come pr prepared!"
Pros: "The crew did their best. They were efficient and polite, no complaints"
Cons: "First of all, it wasn’t British Airways, it was operated by American Airlines. The seats were cramped; just barely enough kneeroom and I’m only 5’10”. There were no monitors on the seat backs and no choice of entertainment, only monitors hanging from the ceiling. I suppose the airline assumes, probably correctly, that these days everybody has their own entertainment on laptop or tablet. The problem here, though, was that there were no charging plugs at the seats, so you’d better have a full battery when you get on and hope it lasts. Of course, I could have just read the inflight magazine, except that my reading light was broken. Food was decent for airline food."
Pros: "Gatwick is very well organized, making the boarding process very smooth. The flight to Amsterdam is short - only an hour. And the crew was friendly and efficient."
Cons: "Same as above."
Cons: "Not even a cup of coffee anymore - low cost carrier behaviour against full price fare. KLM is much better"
Pros: "Great for traveling for the first time with my toddler! The staff were so nice and helpful."
Cons: "The flight staff of my flight to Amsterdam were horrendous. I was in an aisle seat and was woken up by the drink cart hitting my leg and a hot coffee being poured a good 7 inches from my face. This was not acknowledged or apologetic. They also took drink orders by shouting. They were easily the loudest people on the plane and made the flight way less comfortable than it could have been."
Cons: "Carrier was small. Crew could have been more helpful and courteous."
Pros: "Fsst board to front of plane."
Cons: "Cancelled for no reason"
Cons: "Small plqne"
Pros: "Safety, fast arrival, interactive pilot"
Cons: "No snacks no entertainment"
Pros: "Good price, got to check a bag included in my fare ( always nice when on vacation)"
Cons: "For short Hall flights: You have to pay for any drinks (even non-alcoholic) which is kind of a shock especially if your use to USA airlines."
Cons: "I dentertaintmentid not like the two hour delay. No snacks and no"
Pros: "Easy boarding, quick travel and smooth landing."
Cons: "Basic snacks"
Cons: "Flight was delayed by an hour after we were boarded because of place in the takeoff schedule. We have a scheduled flight time, so that doesn't really make any sense to me."
Pros: "Communication regarding weather problems"
Cons: "My luggage arrived 3 days after I did. Communication between baggage delivery service and BA baggage reps terrible. BA baggage reps never told delivery service the hotel room I was at was registered under another name. BA baggage reps gave me miss information each time I spoke with them."
Pros: "Did not make this flight"
Cons: "Did not make this flight"
Pros: "There is nothing to like. I paid for three return tickets from Amsterdam to London. My family and I were at airport and couldn't get on the flight. Even return trip wasn't honored. I made a mistake by choosing this carrier and would never do this or even recommend British Airline to anyone. . What disaster."
Pros: "Fast flight"
Cons: "It took over an hour after clearing customs for my bag to arrive. Overall, I was in the airport 1.5 hrs before it arrived."
Cons: "Two big devaluations to oneworld emeralds: 1) boarding is totally unregulated: they call oneworld emeralds first but everyone just comes stampeding through and they don't check, 2) no free beverages in economy - even for Oneworld emeralds - the highest tier - despite just having had champagne in the first class lounge for being emerald. How does this make sense?"
Pros: "Easy as pie!"
Cons: "Our gate was not announced until 20 minutes before boarding. It was a little bit frustrating not knowing where to go, and then rushing to get there only to find out that boarding did not start on time."
Pros: "Great it was a short flight."
Cons: "Plane had no entertainment"
Pros: "Very professional"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Staff were professional and polite"
Pros: "The seats on this little plane were more comfortable than the huge double decker plane."
Cons: "Did not allow us on the flight one hour before scheduled time due to inability to check in."
Pros: "It went by quickly"
Pros: "Will never use Kayak again!"
Cons: "Will never use Kayak again!"
Pros: "The crew was very friendly and the captain did his best to make up for a delay"
Cons: "There was a bit of stress during boarding with people unable to find luggage space - and at least one verbal argument between passengers"
Pros: "Fast and efficient"
Cons: "No drinks not even water without cost"
Cons: "They loaded us on the plane only to inform us that we'd be in que for an hour+... not acceptable. They should have delayed loading."
Pros: "Nothing the crew was mean and rude I’ll never fly TAP air Portugal again"
Cons: "It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad"
Pros: "Good crew. No crying or screaming children is always good. Dinner was decent & nice that it comes with a glass of wine if you wish."
Cons: "Packed in a sardine can for 9 hours is not fun. Being bussed out to a remote location for a wide bodied plane is crazy. At least at ORD we had a gate."
Pros: "Crew very friendly"
Cons: "The process for getting ready to board was a little chaotic"
Pros: "Chief of the cabin"
Cons: "Terrible customer service. Attention to disable customers is null. They literally torture the disable passengers. Very rude and insulting wheel chair staff."
Cons: "More newer movies and better main course."
Pros: "Fantastic crew, super comfortable seats, food was really good, boarding organized."
Cons: "Nothing could have been better!"
Cons: "Checked bag fee was expensive at $120 per bag. For the two of us bags cost $240. The plane boarded late this departed and arrived late. Otherwise a very good flight. Very comfortable, all Amenities worked, the plane was clean and the staff accommodating."
Cons: "The flight was late. They lost my luggage! No time to take the food. Very bad experience"
Pros: "The crew were very friendly and attentive, there was a delay to boarding and departure but they were very apologetic about it. Service was attentive on the plane and bags promptly delivered at the baggage carousel."
Cons: "I upgraded at the airport to Executive class, which is really a bit of a scam to be honest. It’s just the first two rows of the plane and the middle seat kept free... the seats were no different to economy. Not worth the 109€ upgrade fee."
Pros: "Good crew, new Airbus 321 charging possible."
Pros: "flight was more than 4 hours late!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Cons: "flight was more than 4 hours late!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "crew was so very helpful. Food was surprisingly good"
Pros: "Nothing was amazing. Worse thing is the luggage -- they only allow 8kg as carry on, You can hardly carry anything more than a computer and the actual TUMI carryon bag with that."
Cons: "Lots of unhelpful, depressed people, servicing the company and this particular flight at the airport in Copenhagen. Worse thing of all is the luggage -- they only allow 8kg as carry on. You can hardly carry anything more than a computer and the TUMI carryon bag with that.with that."
Pros: "Surprised and delighted to be served a tasty sandwich and fruit drink plus glass of wine on a 3 pm 2 + hr flight from Lisbon to London"
Cons: "Seats uncomfortable"
Cons: "Food's portion"
Cons: "Being late"
Pros: "The pilot could fly the plane."
Cons: "The servers were rude."
Pros: "Not too many people"
Cons: "Was delayed. Too long waiting for luggages"
Pros: "TAP Airlines did not fly this route for day and probably hired NEOS Airlines to fly as charter or contract this route only? NEOS Airlines is an Italian airline probably comparable to Southwest Airlines in the USA. It's a cattle car airline with no frills. Crew was very professional, food was actually good. A sandwich that was of course Italian ingredients. Seats were comfortable for the 3 hour flight."
Cons: "Checking in and paying a $49 excesses baggage fee for I was better off paying a full fare. Discount fare, what a joke!Than finding out that TAP put me on standby status?? But I eventually got a seat. It was no relief thinking I would be left behind and my plans elude be delayed.TAP airlines had only worked the front desk check in, gate check in and don't know about the ramp service. So I can't give a full positive review of TAP Airlines"
Cons: "Even though I paid for my seats they weren't reserved and I had to request new ones. I paid €80 for them so I'd imagine they would have been reserved. Then they took my blanket when we were getting close with no explanation even though I was cold. I don't get this airline."
Cons: "Next-day connecting flight after a delayed arrival and involuntary stopover in Porto due to air traffic over LIS. This time around, the flight took off an hour late because of [guess...] air traffic. Well, my dear LIS management, that's how you sink your national carrier."
Cons: "for some strange reason luggage was not included on this trip (our return leg). we had to pay for luggage at the airport."
Cons: "flight was delayed. ended up missing our flight from newark home."
Cons: "Flight was delayed by over 5 hours"
Cons: "The Lisbon airport is very difficult to navigate; signage is poor, and there are not enough staff on the ground. The waiting lines for TAP check-in are outrageous. TAP policy states they allow choosing a seat starting 36 hours of departure, but the poorly designed website let me book seats, and then asked me to pay; at the airport they also told me I had to pay on check-in to choose a seat. Worst of all, at the gate, the waiting area forces all passengers to wait while standing in a big herd - an hour - while police spot check random passenger carry-ons and perform body checks."
Pros: "On time, excellent food"
Cons: "Business barely distinguishable from economy, except for the food which was excellent"
Cons: "No vegetarian option The last seats mean can't lean backwards when someone in front goes backwards :("
Pros: "The food was good and there was a decent variety of things to watch."
Cons: "Having another TSA check at our gate at the last minute just because we were going to New York, the whole process made our boarding time late and our take off time pushed back even though they had 3 hrs to figure it out. The main flight stuardess in charge was rude and kept giving attitude to people when they asked questions because half the people on the flight didn't understand Portuguese. I wasn't allowed to pick my seat on the website so we ended up in a middle row. The person i was traveling with is over 6 ft and could not comfortably fit in the seats. Thankfully no one sat on the end so we were able to spread out between 3 seats. The entire experience made us not want to fly into Portugal again."
Cons: "Flight Washington delayed. Airport about closes upon Arrival!"
Cons: "First flight was delayed by just a half an hour and we arrived in Portugal. We had a connecting flight to AMS with also TAP and had a two hour window to make the next flight with the same company (TAP). We were in line for passport and then security and talked to several TAP employees and they said we would be have time and wouldn't have a problem catching the second flight. Well, we got through the lines with 30 min before our next flight and they wouldn't let us on. Customer service and organization of the airline is really poor. The aircraft had minimal room and no entertainment. We got on our next flight five hours later and all they gave us was a $10 food voucher. So poorly managed."
Cons: "They damaged one of my bags and lost the other one. Bad service, really old planes and seats were to small; mind you I was traveling in business class. Over all a horrible airline"
Pros: "Ease of boarding"
Cons: "Wait at baggage claim was too long"
Pros: "The ride was comfortable, and the crew was attentive and pleasant. I loved the fact that i had a 10 hour layover, and I could go out into the city and do some sight seeing. This is not to the Airlines credit per say, but it was super easy. I enjoyed getting off on the tarmac just 200 feet from the building, was a nice sunny day."
Cons: "The seats did not have entertainment system that I wasn't going to watch anyways. The seats did not have charging ports either (for phone or laptop), which several airlines now a days are making standard."
Pros: "Low cost"
Cons: "Kept switching gates"
Pros: "The plane had a helpful crew, the plane was modern in that they had a usb charger and plugs for both US and European voltages and there was plenty of space to relax in during my flight."
Pros: "Crew did a good job of keeping their cool when my flight was canceled and merged with another. After 4 hours of delay because the Pope was traveling to the same place we were and having to hand out all new boarding passes to confused and anxious passengers, the crew were always friendly and helpful."
Cons: "Excessive baggage fees on 2 connector flights TAP BUT TICKETS BOUGHT SEPARATE."
Pros: "Great flight! Unexpectedly good amount of food and good entertainment. On time. Seats were comfortable w good room."
Cons: "Boarding was pretty disorganized and crowded and seemed like it took even longer than it normally takes. we were lined up for a while before boarding initiated."
Cons: "...do I really have to say anything else? I'm in a foreign country, jet lagged, and still wearing the clothes I've been marinating through multiple time zones. I'm not happy at all with this flight, and over 12 hours later, I feel disgusting, and my first day in Barcelona has been miserable because of it. I place all of the blame on the Lisbon connecting terminal. I am not happy."
Cons: "Oph, I wish I had better things to say about this airline! The person who signed us in for our first flight did so as a "no show" (we didn't know this at the time). That flight was delayed (they didn't have enough room in the plane for luggage and were scrambling to put things below). Once we arrived in at our second location, we sprinted through the airport but arrived at our gate with 10 minutes to spare only to be told that the entire flight was full and that we were not able to board. We asked- how this was possible? We are here on time, we have booked our tickets months ahead of time, and there is no one else here at the gate... it made absolutely no sense. All the staff people did was shrug their shoulders and said that they couldn't help us and that we had to go to the transfer station. My friend and I were upset- by missing our flight we were losing our last night in Barcelona, seeing our friends, etc. before heading back to the United States. Once we got to the transfer station, we were even more confused and upset however, because the staff person there told us that in fact our seats were available and that there was no reason why were not allowed on the flight. However, she shrugged her shoulders and told her that there was nothing that she could do. She offered us a $10 meal card, booked us for the next flight 3 hours later (which put us in Barcelona late at night, way too late to see the city or our friends), and offered us absolutely no help in getting a refund. We asked to see the supervisor and after waiting another half an hour he came out and told us the story about how the staff person in Marrakesh put us as "no shows." This was a complete system failure, however he offered us no refund, no support, beyond telling us to go on the website and filling out a form. Once we got internet, we tried to get to the form- link broken. We called the help line, and after waiting another 20 minutes, we got connected to a woman who said that she couldn't help us- we had to go to the transfer service desk and fill out a paper form there or the electronic contact form. It seemed that every person had been well trained in how to pass clients from one system to another, to see if we would get too tired to file our complaints. No one has taken responsibility for this abysmal failure of the system, no one has apologized, and no one has offered any reimbursement beyond a meal ticket. I highly recommended that people pay an extra $20 for an airline where people are properly trained in how to use their computer systems, where they won't lie to your face, and where they may have a system where complaints and be properly filed and responded to. I have no idea how TAP Portugal is still in business."
Cons: "some chaos at boarding, with redundant passport control. Upon arrival, we were held for 45 min at JFK, as the gate wasn't ready and the crew had the engines running and fumes penetrated the cabin that made me almost sick. I guess that's not much of a TAP fault, but it was a bad finish of an otherwise uneventful flight..."
Pros: "Very punctual departure !"
Pros: "Pretty decent food for a plane, reminded me of old United jet"
Cons: "No USB plugs or outlets, old plane"
Cons: "I'm vegetarian and I can't chose the option when I made the checkin"
Cons: "NO Options for vegetarians. main curse and snacks were with meat. SANDWITCH WITH MEAT"
Pros: "I know the flight between Lisbon and Amsterdam is only 3 hours, but it could have been better. First, boarding was a mess because no one could hear announcements being made. Once on the plane, things only got worse. I'm a small person- only 5'4" and even I had no leg room! This was made worse when the seat in front reclined- very claustrophobic. There were also zero entertainment options."
Cons: "It was nice that they served light snacks even though it was a short flight."
Pros: "the flight itself was great"
Cons: "the airport in Lisbon is really disorganized with few people to check all the passports, so it took a long time to get to the connecting flight."
Pros: "Great airline, great service, great staff. Great flight!"
Pros: "Check in and security were very good."
Cons: "Boarding was a bit of a mess - late gate change and bussed to plane. Very cramped. Crew not particularly friendly."
Cons: "Seats have no give to recline, also the bare flights are awful cos you think you're getting a cheap flight bit then the added fees tack on, making the price similar to other slightly more pricier options. The crew was fine, no complaints."
Cons: "Crew was not very accommodating. Seemed more interested in sleeping then providing service to passengers. Economy plus seats not that comfortable. Flight delayed and baggage took forever."
Pros: "Seats size are comfortable"
Cons: "No food on board , neautral flight attendants. No entertainment for free"
Pros: "Free entertainment!"
Pros: "Randomly I got selected to upgrade to first class, it was really nice!"
Cons: "It was delayed 4 hours"
Pros: "Plane was very clean."
Cons: "Having to use my own equipment for entertainment Getting 1/2can of soda for my drink."
Cons: "Waited too long to board and didn't board till hours later. The flight attendant lady was a bit rude, she didn't ask me if I had trash and skipped me, when she came back I asked if she could please throw away the trash and she said not now and walked away. Never came back for the trash..."
Pros: "Alex and Marcus -- flight attendants -- were awesome. They thanked passengers directly and personally for flying United, and this was a very nice touch and I observed that passengers were touched by this gesture."
Pros: "The access to free TV/Movies"
Cons: "Everyone from the Ticket Agents to TSA, to the crew treat you like you're a second class citizen. When I purchased this ticket, I didn't realize what "basic" meant, and I will never buy one of these types of fares again. Extremely disappointed with United."
Cons: "The magazine Puch was nasty, the magazines old and sticky,"
Pros: "Service was outstanding"
Pros: "Quick flight. Arrived 30 mins early! Great friendly crew :)"
Cons: "It was after 10p. The lights were going on and off for beverage services and garage pick up. The lights were the stewards were were on, either for them or for people going back and forth to the bathroom ."
Pros: "The entire process was easy and the flight attendants were very friendly."
Pros: "I liked that I got to upgrade to first class for $120"
Cons: "The stewardist was rude, talked to much, talked horribly about the airplane and plane flight. She served someone orange and vodka instead of plain orange juice. Imagine if that was a child she served it to? She wasn't even very apologetic about it."
Cons: "Seat of 1.5 hours on board the flight, but understand it's beyond the airlines control"
Pros: "The flight and service was nice."
Cons: "Sitting between two people to entire flight made it seem like a much longer trip."
Cons: "The fact that I wasn't able to sit with my travel partner"
Pros: "The staff was great, very helpful and courteous."
Cons: "Theres no food whatsoever and no options for the tv unless you pay. The seats aren't spacious."
Cons: "I was forced to check in my carry-on bag (and pay). My flight was delayed and therefore I missed my connecting flight. I was unable to change seats, and the United staff were I accommodating to assist with the "Basic Economy" fare. I will never book United "basic economy" ever again!"
Cons: "Can't think of i enjoy it"
Cons: "Late departure blaming weather but there was no weather issue where they referenced (we all can check online these days guys -_-) RUDE crew, ran out of food (to purchase no less) by row 18 on a 38 row plane, almost missed connecting bc crew made no effort to help get people with tight connections off the plane first. I hate this airline. I am legacy Continental with 14yrs of business travel experience. United, you suck."
Pros: "For those prices, I liked nothing. Tolerate was more like it."
Cons: "Business class seating is way overdue to be replaced and need for two prong connection to entertainment sound is a joke. Polaris Lounge missing any kind of basic food or snacks in effort to go overboard with chef "inspired" food. Seating largely geared to single travelers and travelers of 2+ people have difficulty finding seating."
Pros: "The flight at the time was so crowded with people"
Cons: "Experiencing a delay in my flight and waited 4 hours in the airport."
Cons: "My trip was poor because my flight got cancelled and I couldn't get on another flight until 24hours later and there were NO hotels available at all that night and this was an emergency flight I needed to be on. I will not be flying with you guys again because no one cared that I was basically stranded in NY with no where to go and I wasn't given any options to make my trip with you guys better."
Pros: "On schedule"
Pros: "Anan hour delay!"
Pros: "Empty flight"
Cons: "I got hit really hard with a drink cart, it left a mark☹️️ Then my luggage came on a separate flight."
Pros: "Economy plus is comfortable, crew was friendly, free wifi and entertainment options via United's app is a plus"
Cons: "Boarding process could be better, gate staff not so friendly"
Cons: "My luggage lock was broken."
Pros: "Very friendly flight attendants and pilots."
Pros: "The flight attendant was willing to give me 2 bags of pretzels for the two hour delay...that was nice"
Cons: "The two hour delay caused by overloading the plane with cargo and not fixing the sink in one of the coach restrooms caused dozens to miss their flights and my 9 dollar train ride home turned into a 65 dollar cab fare."
Pros: "Flight left on time and arrived early"
Cons: "Gate staff and flight staff were brusque and rude."
Cons: "They are bar none the worst airline. Besides terrible service with overbooking m, they have zero places to charge your phone."
Cons: "The default on the browser defaulted to April 9 when I was actually booking the ticket for April 2. So I had to forfeit the $317 ticket. I use kayak a lot - can anything be down ?"
Pros: "Not much, except maybe the price."
Cons: "Rude ground staff (air staff were nice). Several delays and not organized at all."
Pros: "The staff at the receptionist at the gate is extremely nice. It was easy to check in then I had to take Oxygen on board so it was more And the usual kind of check in"
Pros: "Another flight was issued"
Cons: "My original flight schedule was cancelled"
Pros: "The staff was friendly and helpful. A young lady on my Houston to Austin flight helped me find my seat. A young man on my New York to Houston flight was very kind."
Pros: "The crew was friendly.. that's was it"
Cons: "The plane is tight. I'm not small but I'm not gigantic and I have comfortably fit in other planes. The skinny ppl next 2 me were cramped and u could barely lean back w/of feeling bad 4 ppl bhind u. It was only a 2hr flight nyc -chi-town but I had the worse crick! The snacks were 1/2 empty, ther was no free wifi or movies @ all. & The tv channel didn't change."
Pros: "Easy fast friendly!"
Cons: "That it wasnt free :)"
Cons: "1.5 hour delay!"
Pros: "Excellent attention to detail"
Cons: "Flight was very late. Boarding is rediculous. They load from the front of the plane and people go to the back looking for overhead storage and then try to more forward again while the people with seats in the back are coming in."
Pros: "I liked that 1 out of our four flights had more room & personal tvs."
Cons: "I did not like the fact that out of our four flights three were not too comfortable... & no tvs on three out of four"
Pros: "smooth sailing the staff was pretty good"
Cons: "The snacks were horrible. And the fact you get a sip of a drink makes no sense."
Pros: "I had a blood coat on my leg 2 months before my flight and the pain and swelling sometimes were unbearable, United was extremely accommodating, kind and courteous from the check in all the way to helping me retrieve my luggage in a wheel chair and that alone ease my pain, not having to do any extra effort was a huge relief on my legs. Definitely booking again with United and Kayak"
Cons: "TSA were less than basic, making me go up and down twice trough two different metal detectors and a body scan machine, then asking me to put both my hands above my head while standing up in the body scanner, a guy in a wheel chair who could only stand with a cane, these guys are barbaric but that's not the airlines fault."
Airlines flying from New York to Amsterdam have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York to Amsterdam
Masks required on board, masks provided on flights from New York to Amsterdam
Social distancing seating
Middle seats unavailable to book on flights from New York to Amsterdam
Testing for antibodies, testing for symptoms for flights from New York to Amsterdam
Waiving of change fees. Search flexible flights from New York to Amsterdam