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A few improvements: 1. No signages at the airport that the porter airline was a codeshare and i could check-in at American counter. 2. Crew at the gate said they couldn't change my reward to Alaska - despite that being done previously 3. Despite there being many open seats, i was assigned a seat at the very back near lavatory, last row. Fortunately, the pilot wanted more people moved up so the flight attendants moved me up. It seemed very odd to have been stuck in last row with very few people nearby..

The flight booking code given by Kayak was not the correct one used by the airline. I had to call to get the correct one. It was never sent to me. Totally unacceptable!

Much roomer than air Canada! Great flight for the price. No complaints

As a first time flyer with Porter I was happy with the service and comfort of the airline.

Other than wifi no on board entertainment. Will use them again, roomier seats than other airlines and snacks and beverages, better than average

I like it, but the food isn't good. They need to offer more simple things. This bowls that have so many things your don't know what your are eating. The milenials like it, no the rest. And last but not least, they allowed somebody have a huge dog, vey agressive and fidgety in the flight. That's horrible. No animals should be allowed inside the airplane, what about allergies, etc

The flight was half empty yet they charged me $50 for a basic carry on! I saw how passengers of different colors were treated differently.

There was a 5 hour delay. Missed connection and now an almost 21 hour lay over!

Flight was delayed over 2 hours, then landed at a different airport!

Wish we had music during take off and landing like the last flight

Doubled charged me for luggage and lost $520, dug much into my travel budget.

Very disappointed to not have lounge access The shorter flight seats were uncomfortable

The flight from Abu Dabhi to Bangalore was terrible. The plane was an order model with no onboard entertainment. The beverage selection were very limited.

It was worst flight ever of 26h. Poor service and seating. Flight from Abu Dhabi to Islamabad service and seating was worst ever. No tv extra.

It was OK as the seat which we paid for doesn’t have any window. We paid $120 for 3 seats but it’s for nothing. Crew could not help. None of the ports worked so all our phones went dry

Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.

Long way to improve. Toilets not working. Bad handling when flight was canceled

Entertainment did not work from flight from Abu Dhabi to Kolkata. Emirates has a much better flight in that sector.

Crew did not cooperate… I just asked water twice for one crew member and she didn’t get anything.. and when I asked other crew member he gave me water and he was not respectful.. I kept Hindu non veg meal chicken .. when I get my turn chicken was not provided and then they gave me veg paneer and green peas curry which I don’t like..

Sits are very uncomfortable and food quality should be improved. Alcohol you have to ask and wait for more then 1/2 hrs. Don’t feel like to travel in Etihad. It was 1st time we traveled in Etihad now we decided we don’t want to travel in Etihad.

As I mentioned flight from NY to Bangalore was excellent but the return flight from Bahrain to NYC was mediocre, Looks like a old aircraft also not much choice in entertainment.

The Senior Flight attendant was just amazing on our Flight GF 284 on 30/11/25. She was so attentive, helpful and caring not just to us but to all in our cabin.

Everything about our return trip from Colombo to Manchester was excellent. Staff were brilliant all flights. Return flights on time and all staff were brilliant. The outbound journey however was marred by cancellation of Man to Bahrain flight. No information or staff assistance. Customer Service none existent. Told to make own arrangements by none interested or understanding telephone staff who said to make own hotel arrangements and be reimbursed. CS refused to reimburse hotel or lost lounge booking or taxi fees.

The boarding was late. The check-in board said boarding closed but the boarding hadn't even started. I have spine issue but not eligible for wheelchair since I can walk. But we were taken to a plane with stairs to climb. I requested support with the handcarry and was told that I shouldn't have booked this flight without wheelchair. Instead this information should be public if this plane has sky bridge or stairs. The infotainment system did not work either. And the plane was very loud with very less legroom in economy.

From the start of the check-in process, the associate was unprofessional and claimed that my ticket was incorrect, attributing the issue to Gulf Air. However, they failed to provide any clear explanation of what was wrong. After an extended wait of 45 minutes, the issue was resolved, and we were finally issued our boarding passes. Upon arrival in Paris, we faced further delays as the stairs to deplane were not functioning, resulting in an additional 45-minute wait onboard. This delay posed a significant risk of missing my connecting flight.

Had to discuss more than 15 min regarding wheelchair they gave only at the start location. No food serv in 1 st flight. Considering flight started at 10:00 pm so had to starve for dinner. Checkin screw was polite. Food in 2 nd and 3 rd flights was not good. It was too cold in the flights. Had to ask for blankets. Missed quality all thru, though the fare was on higher side

Food could have been better Entertainment was absent even in Business Class

Aereo nuovissimo e con tanti servizi malgrado la durata del volo Spazio per le gambe ridottk

It was a great experience, can’t wait to do it again soon!!

This itineray had to be cancelled as the connection time in Paris was only 55 min which is below the 90 min required by Paris airport. Nether Chat deal/Kayak, nor Gulf air nor American Air picked on that. I called American Air for unrelated question was then told that boarding would be denied due to the short connection time. This should have been an automatic notification from Chat deal/ Kayak or Gulf air and itinery cancelled. What is the point of inconveniencing the passenger?? The return has still not be refunded. Shame on Gulf Air, very poor customer service for an airline that has so good flight crew!

Kuwait Airways is one of the airlines that has entered into competition with other carriers and has become distinguished in the quality of its services. However, it still requires further development, particularly in its digital services related to airport operations and in-flight entertainment. I believe that over the coming years, Kuwait Airways may reach a highly competitive level in terms of the services it provides.

Are you KIDDING RIGHT NOW?!? SENDING OUT SURVEYS FOR CANCELED FLIGHTS IN A CONFLICT ZONE?!? ARE YOU FEELING OK???

The onboarding was extremely confusing. Had to climb the stairs to plan from tarmac with carryon bags in hand. No apologies for inconvenience. Overall not quite pleasant experience.

Everything was good and no points to complain. Food is always a tricky concept. Sometimes you like it and sometimes you don’t. Food was redundant from Kuwait City to NY-JFK.

Beautiful Flight took off on time and everything was good

Next time im going to use Kuwait air lines, hopefully

Comfortable seats. Be aware there is no alcohol on this airline.

Every thing was very food except the meal. It was a sandwich of something like a beef kebab. It was really bad in terms of hardness as well as taste. We were a family of 7 persons non of us could eat it his sandwich. Cake was good.

Everybody was so nice to treat me good all the workers When I came to Bangladesh there was just a little problem with the luggage but I got my luggage it took like two hours Other than that everything is good

Not much on entertainment, food was good but not delicious, flight was on time

I did not have WiFi on the flight in business class. This was a problem on a long 15 hour flight. I had important work to do and was unable to do it. This resulted in loss of productivity .

Flight was cancelled by air India. There was no explanation provided why the flight was cancelled. Found out that the flight was cancelled because the Iran air space was closed. Meanwhile, all other flights passing through that region were operating without issues. When asked to refund money for the tickets, being told that “ As checked, we wish to share that Flight AI 116 on 15 January 2026 from New York to Mumbai was cancelled due to Iran airspace closure, which were beyond the airline’s control. While such events can disrupt travel plans, we appreciate your understanding and patience. Our team remains committed to ensuring the safety and comfort of all passengers and takes all necessary measures to minimize any issues. However, we must inform you that compensation is not applicable under these extraordinary circumstances, in accordance with the relevant regulations.” Completed unacceptable and unprofessional behavior!

The seats were extremely uncomfortable. Air India seats used to be very comfortable . with sufficient legroom. In this aircraft there was no legroom. It is a shame that for your profit margins you are trying to pack people like cattle on these long haul flights. The food was terrible. The bread was hard like a rock. Mr CEO of Air India, why don’t you take a flight in economy from India to USA and experience the hardships first hand. It is utter disgrace

Absolutely nothing. Cold and unpleasant airline staff, and to top it all, the entertainment system was broken. Really harrowing experience.

BAD experience. Entertainment system was not working and most of the passengers had this issue. Staff was not helpful. Meal was yuck. Bad old flights.

Food was unfit even for prisoners. larger front seats are terribly uncomfortable, which is ironic. Thorough need to upgrade aircraft on such a long route.

Old fittings. Went business class. Staff not very considerate regards comfort.

Service was good, crew response was prompt. The baked fish and Malay fish as well as the sauces with them were bland.

I did like the food and frequency cycle in which was served. In the other hand there was no internet service. The trip is too long and there was no entertainment.

Asked for water, air hostess never returned. Bathrooms were messy. Tissue paper all on the floor Charging plug, TV not working I got board through out the long flight