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7 hour delay for mechanical reasons Handled badly by crew and delta personnel

It was reported to the passengers that Delta failed to schedule the crew properly. This error caused the pilot to show up about 30 minutes late. All in all Delta's inability to take care of this basic function resulted in about an hour delay.

Food was not the best. Too many items had sauce pm them with a lot of spices The seat was not comfortable especially when you lay down

Loyal Delta traveler, but last nights flight was a train wreck. Seated in 1B after multiple delays. Then we couldn’t takeoff because of an issue with the passenger that was ‘not in compliance’ and had to deplane along with the threat if they did not deplane, all the passengers would be required to do so. Finally they were escorted off, but the experience threw off the crew. Disruptive for everyone. Service was a mess, televisions didn’t work, bathroom door kept swinging open during the entire flight whenever empty …

Older plane and it came with Fleas and flea bites!

Flight was canceled so it was not a great experience. Boarded, then deboarded. Delayed, boarded a new plane then deboarded the 2nd plane and flight was canceled. Then booked a fight to Rome and took a train to Venice the next day. Lost an entire day +

All good on Delta's part. Passengers could be a little more courteous to each other.

The fight was about 2 1/2 hours delayed, but that was weather related. The flight was also overbooked. But we were in Comfort plus so the flight was fine for us.

Awful. Flight was continuously getting delayed and gates kept changing without any reason. Flight was delayed for more then 3 hours

The plane was FREEZING SEATS UNCOMFORTABLE Otherwise smooth Thank you

We were given a complimentary seat upgrade which was so unexpected but so lovely!

Porter was excellent. Boarding was a breeze. The seats were a little uncomfortably but the overall trip was excellent.

Only packaged snacks were served. It was a flight at lunchtime and a hot meal would have been a great.

Reserve check-in was very slow compared to regular check-in. Internet was slow

Lavatories broke with an hour to go. At least we were on time.

Chaotic boarding, but mostly my issues are with Toronto airport

Flight delayed by half hour, causing rush to get to connecting flight in Toronto Pearson which doesn’t have good flow for managing immigration check and connections.

Service was amazing, and the plane was comfortable even for this long haul. But they could have more movies selections. But they were still a lot to choose from.

Due to mechanical problems it was delayed causing problems the actual flight. Was fune

Wish we had music during take off and landing like the last flight

The flight was very good. Only complaint was that the usb charging connection did not work for either me or the seat next to me so we both had to use our own portable battery to charge our phones. I also liked the fact that I could purchase Wi-Fi for an hour instead of for the entire flight.

Your seats in the last 5 rows are terrible. My knees were jammed into the seat in front of me and the lady sitting there decided to recline it. Jammed my knees bad. I don’t know if I’ll fly United again.

Air conditioning in the plane wasn’t working at boarding, this resulted in a delayed departure whilst they addressed the situation. The cabin was uncomfortably hot.

Onboarding process was great and efficient. Plane was very new and entertainment choices were great. The only complain is no meal despite it was a flight that is longer than 6 hours.

Crew went above and beyond. I was able to upgrade to United Polaris within 24 hours of my flight departure for 30,000 points. Was totally worth it.

Pot and crew did a tremendous job landing in Savannah in the middle of the tropical storm. !!

It’s a service to take you from one point to another. No frills. You want it, you take it. It’s upon you to bring food, reading material, games to play, movies to watch, etc. The wifi onboard never works - so you cannot even listen to any podcasts, music, or get updated news feeds. The toilet is a mess, and a four flight does not need any hygienic interventions when people either splatter their pee all over the seats or on the floor. It’s a monopolized service and so smile and bear it.

Delays!!! Serious delays. I was told by a member of staff in LGA that I would miss my DEN to LAX flight connection, so I was put on a later flight. Due to delays I would have been able to have made my original flight, where I was sat in business class - seat 1A: I was put on my original flight but bumped from business - 1A to economy 33C. I want a refund for paying business class but only flying economy

Boarding was efficient. Crew was not pleasant and skipped me during a round of beverage service. Older plane with no seat back screens and I couldn’t connect to wifi or their entertainment offerings.

Everything could’ve been better. The boarding process was a little tedious, and then they put me in a seat with the window did not open, which gave me a very uncomfortable feeling considering I had told them that. The entertainment system didn’t work for quite some time and because I had to heavily medicate myself to not have a panic attack I missed dinner and barely ate anything on the flight. Not to mention the religious man next to me, praying mostly and humming the whole flight.

Seats uncomfortable There was an incident with plane Engine Pilot was reassuring. Good pilot We landed late because of this Fire engines on landing were just Protocol

We booked return tickets Montreal-NYC-Montreal, booking references 23V7AC and 23UHNC (2 tickets each, we are a family of 4). The returning flight was cancelled (NYC to Montreal on August 7th AC8645) and we have been proposed flights two days later. Due to personal obligations, we could not wait for the flights that you proposed and had to go back to Montreal by bus that same night. After having canceled our flight, we have been partially compensated with USD 465.86 which cover the costs we had to spend on the bus. Nevertheless, we got a USD 15.00 voucher each but only two vouchers could be used, the other two were rejected at scanning (same shop and same scanner for all 4 vouchers). Consequently, we paid USD 30.00 ourselves, which should have been offered to us. At the end, I cannot even find a e-mail address to which I could send the request for reimbursement of these USD 30.00.

It was quite disappointing as ground crew at gate check in are not communicating with in flight crew and did not allow quite a few passengers boarding last -according to zones - to take their cabin bags citing storage compartments were full! No choice & not negotiable but it was NOT true as all the overhead storage compartments by the seating were in fact empty!!! A simple communication between the AC staff would have easily avoided unnecessary inconveniences to the passengers.

Could not switch flights. No help from check in Four people doing nothing. Two hour wait on telephone but no other flights available. Overall experience sucked.

First leg on journey was great, plane amenities, crew and arrival time

The economy seats did not have sufficient leg room, but it is what it is. I normally do premium economy, but my ticket was a present.

They changed the seats that we paid for 3 times after we booked and paid for them causing me to have to call them. We had a connecting flight from my through Montreal and on to Calgary. It was raining in Montreal and they left our luggage outside in the rain. Water seeped into the luggage soaking our clothes. This was our first and last time traveling on air Canada. Use another reputable carrier, not them

Internet wouldn’t work even after I paid for the package. That was my only real complaint, otherwise excellent.

My flight ✈️ was delayed by 12 hours causing a disruption to my day

The flight attendant when departing JFK was mean and rude to passengers boarding

It’s a shameful company. It ask as to go to counter to take the boarding pass, they simply send it by email, just to check the bags’ size in a smaller than normal template. DONT USE FLAIR! It will be more expensive than normal airlines at the end.

flight was okay, no wifi, no free drinks but worst of all they lost my son's bike for four days. Customer service was nonexistent - call a number that leaves you on perpetual hold, there's no baggage folks in the baggage claims area (in vancouver). we went up to international and nobody was at ticketing, went to domestic and they had us fill out a form. they could not tell us where the bag was. Anyway, highly recommend you drop an airtag for anything that's worth more than $500. My son's bike costs a lot more than that to replace; I was on pins and needles for four days.

The crew of this flight, specially the flight attendant in the front were the sweetest I’ve had in all my life, I genuinely hope they get a race or sum cuz of their efforts. It was just quite unsettling that the flight took so long to departure. It was supposed to leave at 10:35pm and we ended up taking off at 11:22pm…👎🏻👎🏻👎🏻

It’s bare bones but was on time so can’t complain.

Of all the countries I've flown to and airlines from around the world, I have never had such a dismissive an arrogant employee during boarding. After waiting in line for 20 minutes to board, I was sent to a second line for Passport verification. Natalie from Flair, repeatedly tried to scan my passport which didn't work for some reason but was too lazy to input my information manually. Bar code scanners aren't 100% reliable as we all know. She asked me my birthdate 3 times, made me wait to be the last person aboard and then smugly threatened me that my only bag could be charged for (same backpack I used as on my arrival as carry on). Natalie working in Ft. Lauderdale and the was the epitome of lobotomized tiktok brain with the charm of junk mail.

Food selection is very poor and sears are very uncomfortable.

Flight was 3 hrs late and another 2 hrs wait for baggage to arrive on carousel and a $7.00 food voucher that arrived as we were boarding our flight.

Seat rows so close together no one dares to put their seats back. Knees pressed against the seat in front, had to find a position putting my legs under the seat in front. But for 6 hours keeping that one position was ridiculous. All savings on the purchase price are taken back through charge backs for luggage $200 each way, Seat selection $44 per seat or you are seated by a computer randomly. Wife sat 5 rows away. Would avoid Flair in the future

The flight was safe (priority). Everything else is low-cost: too hard, delays, mediocre boarding, cost for carry-on and checked luggage.

Flair flight was 4 hours late due to not having a crew and the plane was filthy. Just water service Terrible experience flight 1513