Daily cleaning, installation of cabin HEPA filters on flights from Portland to Toronto
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|April||Best time to beat the crowds (28% less expensive on average)|
|June||Most popular time to fly (21% more expensive on average)|
Average price round-trip
|C$ 478||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 166||or less|
Good deal one-way
|C$ 158||or less|
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 30m.
In the past 3 days, the cheapest one-way tickets were found on American Airlines (C$ 219) and United Airlines (C$ 246), and the lowest round-trip tickets have been found on American Airlines (C$ 478) and Multiple Airlines (C$ 486).
From Portland to Toronto, Tuesday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Toronto back to Portland , the best deals are generally found on Sunday, with Monday being the most expensive.
When flying out of Portland you will be using Portland, often referred to as Portland Airport. You will be landing at one of these airports: Toronto Island or Toronto Pearson Intl.
Usually, the lowest prices are found on flights leaving in the morning. To get the best price, you should avoid flying from Portland to Toronto at noon
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Portland to Toronto.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Toronto from Portland is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Toronto with an airline and back to Portland with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Toronto from Portland up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Amazing crew and food and entertainment selection!"
Cons: "Honestly nothing it was perfect"
Cons: "On time flight"
Cons: "Stop charging for checked bags"
Pros: "Seats were comfortable but crowded. Was nice to have the built in screen for entertainment."
Cons: "Did not like being bumped to a flight with a five hour layover in SLC. Travel day was already very long. We booked the flight originally based on the shorter layover of an hour and a half. Seemed very inconsiderate."
Pros: "great trip and crew"
Pros: "The pilot, Mr. Howes, I believe, came out and personally thanked everyone for flying Delta. It was a nice touch to see the actual pilot that was flying and me home and that he shared his gratitude. Go DELTA!!"
Pros: "I was moved to an end Seat, as I was in constant leg pain."
Cons: "I was zitting against my Neighbor as the Seats are so narrow."
Pros: "The service was excellent."
Cons: "No leg room"
Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Pros: "I like everything!! From now on I'm going to travel with Aeromexico Very comfortable great service friendly."
Cons: "Everything was great!"
Pros: "On time, great service, a lot of legroom."
Pros: "The entertainment was really good and the service was excellent. Flight attendants were great. Enjoyed my complimentary beverage and on time departure and arrival."
Cons: "It was hard to understand what zone was boarding. Hard to hear and understand made It impossible. And the plane seemed smaller, seats were very close to one another, and it was difficult to get comfortable. I'm not big either."
Pros: "On time, free beer , good price"
Cons: "No movie, no charging telephone"
Cons: "I will make it my sole purpose to let everyone I know and review this on every site. Kayak messed up our flights so badly and then would not fix them. I spent 4 hours being bounced between airlines and travel sites just to be screwed with for a mistake Kayak made and would not fix. Worst company ever!"
Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."
Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Pros: "Easy boarding, Love to the sad that you were not nickeled and dimed while in flight they provided wonderful food and snacks. The crew so friendly and very hard working constantly there to please the passengers also having Free movies made the 5 and a 1/2 hour flight go very quickly. I fly across country frequently I will always fly Delta."
Cons: "Gate attendant was extraordinarily rude"
Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"
Pros: "really great service, arrived early, as good as it gets."
Pros: "On time as scheduled."
Pros: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Pros: "none of it"
Cons: "It was Terrible I will never do it again"
Pros: "Refurbished plane. Lighting was good"
Cons: "No TV screen"
Pros: "Typical flight, all went well. Special services picked me up at the plane."
Pros: "Friendliness of the staff"
Cons: "No complaints. I wish that the updates on the flight delay were a little clearer, but that's about it."
Pros: "Getting to the correct destination."
Cons: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."
Cons: "Seating has gotten WAY too tight. Will not do that again ... discomfort, inability to even stretch a little bit caused painful nerve flare?"
Pros: "Smooth flight; informative crew"
Pros: "The crew and the flight were all very pleasant. Highly recommended."
Cons: "Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated."
Pros: "Professional and efficient"
Cons: "I am 5'3". My feet never touch the floor, which is quite uncomfortable after about an hour."
Cons: "3 hours there before the departure."
Pros: "Crew was wonderful"
Cons: "Nothing- good flight, I couldn't sleep but that wasn't your fault"
Pros: "When you are delayed, there is not much to commend."
Cons: "Delayed. That pretty well says it all."
Pros: "The crew was good and the flight was smooth."
Cons: "Somehow we were double booked and double billed. We got to the airport 3 hours early and checked our bags. All 3 were lost and searched. Everything was put back precariously and there was shampoo and lotion everywhere."
Pros: "i love the view from the window seats and that I was able to relax and the snacks."
Pros: "Long flight but smooth despite delays"
Cons: "Delayed by 2.5 hours."
Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"
Pros: "Flight was ontime taking off and arriving and was a smooth flight. Security and gate area at PDX was very easy to navigate and not too crowded."
Cons: "Seats are very tight pitch, uncomfortable. No amenities were provided. Also, I prefer Southwest-style boarding (no assigned seats)."
Pros: "When flying using the big carriers, Delta is becoming our go to airline for timeliness and comfort."
Pros: "Good flight, comfortable; good food."
Cons: "Entertainment system kept failing"
Pros: "The ground staff at check in was excellent. She was extremely helpful. The flight was on time."
Cons: "Boarding was a scramble. The amount of hand luggage people were allowed to bring on board was excessive and the overheads were crammed full."
Pros: "Nice plane. Comfort seats were nice."
Cons: "Extremely slow boarding."
Cons: "Waiting in plane for two hour, it got hot and stuff cuz they had to turn of air to defrost plane and was thirsty."
Pros: "New plane and friendly service."
Cons: "More leg room would be appreciated."
Pros: "Efficient and Friendly Service. Clean Aircraft. Snacks and drinks."
Cons: "Window seat is very cramped due to curve of the aircraft. Effectively no room to stretch both your legs."
Cons: "Toronto connection takes forever!!"
Pros: "Arrived safely"
Cons: "No entertainment no food crew m.i.a."
Pros: "The airline gave each passanger free dinner prior to the flight for being delayed. The in flight attendants were very friendly and helpful. Very efficient with their tasks and security checks."
Cons: "The flight was delayed by 4 hours due to a thunderstorm in toronto."
Pros: "The Pilot explained his Procedures thoroughly."
Cons: "Same as above."
Cons: "It was freezing cold, and blankets now cost $4.00! So I spent the whole red eye shivering, even in my sweater! I could feel the cold air hitting me the whole flight. The boarding was confusing, with no organized lines or anything. Some of the announcements were too quiet to hear."
Pros: "On the way back boarding started early and we left earlier than planned."
Cons: "Boarding has become quite the painstaking endeavor since all checked luggage is payed because now travellers try to fit everything in carry ons to save money which leads to everyone trying to put their stuff in the overhead bins. This isn't exclusive to one carrier though."
Pros: "Leg room"
Cons: "Unprofessional staff. Made a mistake during boarding that caused 2 hour delay"
Pros: "Friendliness of customer service (phone), gate attendant and flight crew. I travelled with a pet and their organization is seamless! Well done... again!"
Cons: "Everything was great"
Cons: "i ordered food but it wasnt provided. i havent checked to see if money was withdrawn from my account. i also would have prefered to have westjet connect. there is better selection and i could use my bluetooth headphones"
Pros: "the crew was, overall, friendly and efficient."
Cons: "Added surchage for one checked bag. No food. and the little they had was doled out miserly (two cookies or one tiny bag of nachos). Requirement to buy blankets, etc No entertainment whatsoever."
Pros: "The fly is in time"
Cons: "A bit of disorganization in the row where they reviewed documentation and the suitcases of three machines to print passages only served 1"
Pros: "Hilarious crew member. Great Canadian jokes"
Pros: "Flight attendants were so nice."
Cons: "There was no info about the visa requirement and that made me stressed out once I tried to check in. Seats were too small"
Pros: "Staff was kind as usual. Some channels didn't work so they gave us complimentary movies."
Cons: "They had a gate delay making 30+ people miss their connection. Refused accomodations. Now we are stuck at the airport with no nearby hotels available and no transport for our final destination."
Pros: "Nothing to like"
Cons: "Being taking advantage of"
Cons: "Was delayed two hours without any notice, or any information regarding the status of our flight. We were on the tarmac for an hour and the crew didn't let us know what was going on. I expect better from WestJet, especially because I chose to pay more money for a flight with them over Air Canada."
Cons: "Old 737-700, AC didn't work, no Westjet connect just the small screens that don't work very well and seats were very cramped. Sat on Tarmac for 45 min in 95 degree heat and AC was not working"
Pros: "Didn't like anything. Specially the fact that I left home at 3am and I'm still not in LA"
Cons: "THE DELAYS! 36 HOURS ON THE ROAD AND STILL GOING! NEVER AGAIN!!!!"
Pros: "Wheel chair support."
Cons: "All Air hosts..no hostesses.No wine in International flight."
Pros: "The hostesses did their best to entertain us."
Cons: "Flight fro LGA ny cancelled later flight delayed so into Toronto 1 am. Booked me in to holiday inn, no meal vouchers and the on going flight not till 8 pm ! Had to pay extra 50$ to stay til .6pm . Very poor customer service!!! Still not in London yet!!"
Pros: "Friendly Staff , quick boarding, flight ON TIME"
Cons: "Having to pay to watch a movie and ear plugs"
Pros: "Friendly staff"
Pros: "Fast boarding"
Cons: "Flight attendant was a little pushy"
Cons: "We had a connecting flight through Toronto to Vancouver. First the flight was deleted from Charlotte resulting in a missed connection. In Toronto the WestJet agent directed us back to the Departure counter which required us to go back through security. There was three gate changes and the flight to Vancouver was late. Our transit to the hotel was closed resulting in an extra expense with taxi fares. Not a good experience overall."
Pros: "I never have any problems with West jet. Everything always goes by smoothly. Always on time, friendly staff and overall excellent customer service."
Pros: "People very helpful and friendly."
Pros: "Staff was great. Flight was on time and no one got bumped"
Pros: "Although an hour & a half between Nashville to Toronto & Toronto to Ottawa flights. I arrived in Ottawa and my luggage will arrive tomorrow ! Totally unexpectable !!!! Plus only one customer service person to deal with the list luggage of eight people !!!"
Cons: "Lots of other air choices! Bad services WestJet !!!'"
Cons: "Our flight was delayed. At the gate no one announced anything, agents were just standing there looking around. People had to approach them one by one to see the reason for the delay."
Pros: "West Jet is just so much more professional than other airlines that you could select ! The attention to detail goes above & beyond to make each person feel welcome !"
Cons: "From check-in to the flight crew, West Jet is the best !"
Pros: "WestJet staff very friendly & helpful"
Cons: "Toronto airport needs clearer signage - very confusing"
Pros: "Tv coffee cookies staff"
Pros: "Excellent the staff was very helpful"
Pros: "I got motion sickness and they helped me bringing ice to put on my neck. It helped a lot. They were amazing!"
Cons: "Need a check on Canadian flights when booking to see if the person needs a visa now that the rules have changed. I spent an hour at the airport filling out the on-line visa application unsure if I would be able to make the flight... just glad that the process took an hour and was approved. Please add a box to check if not a US citizen to refer to ETA site for visa needs.... less stress"
Cons: "Waiting to get our luggage"
Pros: "Very friendly, laidback staff - both in the terminal and on the flight. The onboard wifi was also great and quite affordable!"
Cons: "Upon arrival, we waited quite a long time for our baggage to be unloaded without an updates."
Pros: "Great service! Crew was very friendly and happy. Flight was online and landed early"
Pros: "Best WestJet flight ever!"
Cons: "No issues."
Pros: "Excellent service"
Cons: "Cranky passenger"
Pros: "Short flight"
Cons: "My friends kids arrived late and lost the seats."
Pros: "Food was good and prompt."
Cons: "Delayed 30 minutes"
Pros: "In-flight service. Complimentary wine & beer. Flight attendants very friendly."
Pros: "Most of the free were cheerful and funny. Good seats"
Cons: "Online checkin was impossible and I was told to go to the counter. At the counter they told us we could not sit together (couple). One of the service staff on board was rude to my wife when asked a simple question. You have to pay for movies on a 4 hour flight?"
Pros: "The crew were nice"
Cons: "The gate in LGW was one of the farthest in the aiport. The flight ia 8.5 hours and the ticket is not cheap. But you have to pay for everything. Even onvboard entertainment. The only free thing is the soft drinks and that is even rationed. I flew with worst airline and for long flight they at least give a free meal."
Cons: "New plane so there was no internet and I had work I needed to do."
Pros: "To fligh with Aeromexico is always a wonderful experience. The crew super helpful and friendly. Seats very comfortable and entertainment excellent."
Pros: "good service"
Cons: "a better airplane"
Cons: "The lunch could be better with a cracker or Bread."
Pros: "Crew amazing, food really good, I just had a better experience because the lack of leg room, my 3 years old was hitting the next seat so the lady totally ignorant and mediocre was arguing with me."
Cons: "Change people seats when they are very picky"
Pros: "Missed it"
Cons: "Give back money"
Cons: "This part of the flight was good, Mexico City to Los Angeles was terrible."
Pros: "Nice Crew. Seats ok."
Cons: "Nothing to add"
Pros: "The crew was super nice. The flight wasn’t so full so I ended up getting an upgrade."
Cons: "On this flight everything was simply perfect."
Cons: "We could have left on time, not an hour 1:35 hrs late. The passenger next to me could have taken a shower to kill the super strong body odor. My seat could have reclined and The entertainment could have worked. But none of there happened so it was a very uncomfortable flight."
Pros: "It was nice to receive a meal on both flights. That doesn’t seem very common any more."
Cons: "My flight was delayed. Because they assumed we would miss our connection, only sent our checked bags to Mexico City rather than SJO. If our bags had been transferred instead of us waiting we couldn’t made the connection. They had us on a flight 9 hrs later than planned, arriving at 1am after our car rental would be closed without plans to stay in the city. We had to argue, beg, plead to go to Panama first and the to SJO so that we would arrive at 7. During the flight my friends entertainment screen was broken. He had to repeatedly ring for the flight attendents, only to be ignored every time before they finally moved him to a different seat. Overall terrible experience. None of the people we dealt with were the least bit caring or human about the situation."
Cons: "Poor scheduling"
Cons: "Lack of coordination!! Flight being delay!!!"
Pros: "One of the phone reps at one point seemed like he cared."
Cons: "This flight was the result of an attempt to rebook a flight after your poor information and integration with travel distributors and insures caused weeks of phone calls and frustration. Then when I finally absorbed the cost of a change that was supposed to be covered - the new flight you booked me on kept changing itineraries and flight times (the reason it was not covered is that Aeromexico didn't convey to me or anyone what boarding classes and conditions were refundable and your reps were constantly confused and changed the story - each time finding a new hurdle). I will never book with Aeromexico again."
Pros: "I really liked the Tv screen on the 737-800 Toronto to Mexico whoever i believe they should be adding 737 Max to this route as Toronto is a megacity and this plane is kind of old for serving this busy route"
Cons: "The plane seats are so uncomfortable i was trying to sleep on that for like 3 hours without success"
Cons: "Our flight was cancelled and your service sent a vague email which didn’t even hit my inbox - please in the future write the name of the destination in the “your flight has changed” email and possibly call someone to let them know."
Pros: "I liked the fact that I could fly all the way to my final destination with the same airline, which meant I didn’t have to change terminals in Mexico City."
Cons: "I was assigned a middle seat in an exit row, which meant I couldn’t even put my purse under the seat. I always make every effort to get an aisle seat, and I don’t know how I ended up where I did. I asked to be switched,and the flight attendant found a middle seat further back in the plane, which I appreciated. Other people have told me of similar experiences where they did not get the seat they were expecting on Aeromexico. On my flight to Oaxaca, my seat cushions were coming apart and worn, but for the one-hour flight it wasn’t a big deal."
Pros: "The sandwich was okay. I liked the individual video screens, good entertainment options. I like that my checked bag was free."
Cons: "Some of the flight attendants were rude. I was seated in an emergency exit isle, and I was told that I couldn’t have my handbag under the seat in front of me. This is the first time I’ve heard of a airline with this policy. My bag was put in the overhead bin and I couldn’t access my tablet or headphones or medicine during the flight. Also, the chair (maybe because it was the exit row) would not recline. This was pretty terrible for a red eye flight. I asked the flight attendant if I could switch seats, (well before take off) I didn’t mind if it was a middle seat, just somewhere I could have my bag with me... she rudely remarked that the plane was late and I needed to sit back down. Terrible service, it was a simple request. I’m sure someone with long legs would have been happy to switch with me. I also don’t like that my carry on bags had a weight limit."
Cons: "The flight was oversold and my daughter and I couldn't check in online and or seats were given away. We were sent to a hotel far from the airport."
Cons: "Everything was good. We just ran late on boarding"
Pros: "I liked that Aeromexico offers a direct flight from my city to CDMX."
Cons: "I'm fairly tall, so I spend the extra for Economy+ for a few extra inches of leg room. It's still not adequate, but it's better than nothing. However, the seats on Aeromexico's E+ are more uncomfortable than any other E+ seats I've sat it. Truly awful to sit in for even a short period of time. Also, the planes are not clean. There was a half eaten lollipop stuck to the floor in front of my seat on our outbound flight, and on our return flight there was some sort of dried spill (I HOPE it was a spill, and not some sort of bodily fluid) on the wall under the window. If you want your drink to be cold you need to ask for ice - otherwise expect room temperature water/soda/juice, and only a tiny cup of it - there are no full cans of soda here. This wasn't a huge deal to me, but on our return flight I was quite parched and never could quench my thirst with the little amount of water I was given. All this said, I'd probably still suffer through a direct Aeromexico flight than deal with a layover on another airline."
Pros: "Wonderful flight attendants."
Cons: "Seat became very uncomfortable for my back and bum. Shouldn’t it be more comfortable in Classe Premier? Also just a sandwich for meal."
Pros: "The fly was good."
Cons: "The experiente to arrive at Mexico City airport is always the worst one. The airplane takes much time to arrive at the finger, the lines are too big, the luggages takes much time to arrive..."
Cons: "On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset."
Pros: "The available entertainment, the amenities, there was no upcharge for things like the ear buds. Bilingual staff that was able to communicate with all guests."
Cons: "Nothing to comment"
Pros: "flight on time, arrived on time. Everyone friendly."
Cons: "As with most airlines, lots of waste with food packaging. Don't need food and with drinks fill cups that can be re-used. Didn't realize our seats in emergency seating don't recline. This was very uncomfortable."
Pros: "The cabin crew to and from Mexico City were superb. They were very attentive and still served me food even when I was asleep. Most airlines just skip people who are not responding, but AeroMexico was kind enough to not leave me out. That little act of kindness went a long way. I will definitely fly AeroMexico again!"
Pros: "Friendly and efficient cabin crew, The crew flies Mexico-Portland and back, a long haul but maintaining attention and service all the way."
Cons: "Hassles at TSA, not the airline's fault."
Pros: "Flight was on time, we had inflight entertainment via TVs in the headrest, boarding was great, everyone was very helpful."
Pros: "good service and good drinks food as well"
Pros: "They offered food and drink plus movies"
Pros: "tickets price was excellant"
Pros: "Good attitude"
Cons: "I so the last One to board because the flight was over booked. Then the flight attendant sat a mom and child next to me because there was an empty seat next to me."
Pros: "Seemed fine!"
Pros: "Flight on time, friendly staff, smooth flight, his service, no long waits."
Cons: "I received an email the day of my flight announcing it was delayed an hour. Others also received this notice. I changed my plans accordingly and when I arrived at check-in was told I had just made the cut, and had only ten minutes to get to the gate. I explained the timing and was confused. They told me the flight was on time and that the email about the delay was just "a glitch". Not a harmless glitch. There was no communication before boarding to explain the mistake."
Pros: "Got my tickets. Good entertainment, snacks."
Cons: "Being late to board, depart. Checked bag not sent to final destination but had to be handled by me at connecting flight."
Pros: "Loved the entertainment as iwas able to see my favorite program. Everything went smoothly."
Cons: "Everything was fine. We just got nervous because our luggage was literally the last ones to come out."
Pros: "The service was extraordinary since the first moment I checked in. Crew was super attentive, professional and over standing. The service in airport was fast and efficient and in the plane crew and services totally exceed my perspectives. Thank you!"
Pros: "Flight on time. Lots of legroom. (Exit row.)"
Cons: "Chaotic boarding."
Pros: "The food was good entertainment was too."
Cons: "The fact that they lost my bag. No one ever helped it contacted me. No $ was given so I had to buy my own clothes. Still don't have my bag. Been home for 2 days and haven't heard anything from Aeromexico."
Pros: "Crew on board was very nice. Crew on land was horrible."
Cons: "Food is terrible. Lines in Argentina and Mexico City are insane. I will avoid Aeromexico in the future as it was not worth it The planes were old. People on board nice. But the land crew was very rude. They changed our seats at the last minute, even after booking this trip months ago and paying extra for the seats we wanted. so we did not travel together from Mexico City to chicago and they were blaming it on a change of aircraft which was a 777 identical to the original one."
Pros: "The service and flight attendants were nice and genuine"
Cons: "The food and the male flight attendant from EZE to Mexico was not friendly, I didn't see him with a smile at all"
Cons: "No remarks."
Pros: "Mix up with Aeromexico and delta. Long story."
Cons: "Confusion with Aeromexico and delta printing boarding pass."
Cons: "Online checkin not available. It should be. Gate should be announced earlier"
Cons: "I was told at the check in counter that I had to pay for baggage even though I had made the trip from Chicago to Santiago via Mexico City ten days prior and was able to check two suitcases without having to pay for baggage. Also, both of my suitcases were damaged during this flight."
Cons: "Seats are very tight, uncomfortable."
Pros: "Arrived early with great service which is most important when flying."
Cons: "Entertainment was not on par with competitors like Delta, especially on a long flight. Movies depended on downloading the gogo app before you boarded which most were not aware of until we were airborne."
Pros: "The most cramped seats ever"
Pros: "Prompt on time service."
Pros: "Everything was ok."
Cons: "very little service"
Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"
Cons: "They changed my flight schedule that made me have to arrange my travel plan"
Pros: "Crew is very nice, we were on time and baggage didn't get lost for once."
Cons: "Seats are simply too tight, not enough space for carry-on, and boarding procedures are a joke."
Pros: "The crew was nice and so was the American Airlines customer service office in Phoenix"
Cons: "I didn’t like the male and female check in people in Portland. They sat there and watched me for an hour not telling me I could not use cash to check in my luggage at the gate after they told me it was double the amount to check it in at the gate. The sight u use on the boarding pass u download on the phone is not clear. It says baggage fee +$25.00. I thought it was 25.00 till the women in Phoenix showed me the + sign. She said “it is confusing”. I did not buy the ticket because it was for an unexpected funeral of my sister. My other sister did so I didn’t see all the stuff from Travelocity. After telling me it would be $50.00 the check in male and female at the gate saw me sitting there for an hour and never told me I couldn’t pay cash. By the time it was boarding time if a nice woman did not offer to use her credit card and I have her the $50 cash I would have missed my flight. The manager at the gate in Portland even told me I would miss my flight. The two check in staff at the gate said “well we didn’t know you only had cash” and they weren’t even concerned that I was going to miss my flight. It would of been nice of them to tell me this when I sat there for an hour after they told me They we’re doubling the price. I would of had time to go back through security, only pay $25.00 and the other nice passenger would have not had to use her credit card. Very rude and poor service especially after a sad occasion of burying your sister!"
Cons: "Seats are really uncomfortable. My lower back hurt by arrival time."
Pros: "British Airways got us on another flight to Dublin through Heathrow."
Cons: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."
Pros: "Quick boarding"
Cons: "Flight attendant was very brash. Guy next to me smelled like an ashtray which made everything worse."
Cons: "No personal TV’s and no food for purchase"
Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"
Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."
Pros: "Flight was one time. Flight crew was also polite and attentive."
Cons: "Plane was more cramped than the flight to Portland, even though both planes were 737's."
Cons: "The cleaniless of the flight can get better"
Cons: "Not BA's fault, but I didn't like the long flight. I liked the pillow and blanket provided."
Pros: "Overall solid flight"
Pros: "Flying AA. Excellent flight"
Cons: "No wifi. Pay only"
Pros: "Besides the seating problems everything else went smoothly"
Cons: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."
Pros: "Entertainment and meals"
Cons: "Crew could of been friendlier"
Pros: "The movies were great. Staff wonderful, accommodating."
Cons: "I absolutely hated the flight from pdx to Minnesota. Plane felt unsafe, smelly & generally scary."
Pros: "Very efficient crew. Pleasant enough"
Cons: "Bumpy flight, obviously not something that could be helped (tho the pilot came on and said he was hoping to find a smoother altitude, greatly appreciate him trying!)"
Pros: "Ticket agents at all airports were helpful and very considerate."
Cons: "We were not able to print our boarding passes the day before as expected per the website and purchase docs for the tickets, despite providing passport numbers (several times) and Global Entry registrations. Had to go to a ticket desk at first departure and third departure points to have them printed, with no explanations given. Also not allowed to choose our seats for the third leg. Food was barely edible. Paid extra for roomier seats on one leg, making it more comfortable, but were extremely tight on another leg which had many empty seats scattered throughout the cabin. Cabin attendants seemed more interested in pushing items that generated revenue than providing the ones that came with the ticket (which is never cheap to begin with)."
Pros: "The crew was attentive and boarding went smoothly. The seat had more room under the seat in front of me, my purse was not jammed in."
Cons: "I hate paying extra for almost every seat on the plane. It's a con job. Food selection was terrible. If I'm paying anyway, give me better choices. No monitors in plane at all. Entertainment needs to be viewed on a tablet or laptop of some sort."
Cons: "They wouldn't allow me to check my bag at the main gate so I had to go through security and check it at the boarding gate. Souvenirs were confiscated because the bag couldn't be check sooner. Then they tagged my bag with the wrong name and destination. It was 48 hours later before I got my bag."
Pros: "The crew is caring and attentive. AA is upgrading all their planes and the individual monitors so you can watch and/or listen to any entertainment you wants. Plane left on time and arrive early, making transfer less stressful."
Pros: "Entertainment and great beverage options"
Pros: "Comfort, convienience. Great service. Will fly again."
Pros: "The switch up w amaerican air Can't find flight for check in no one is on the phone over night. Finally figured out the prob. Did like amer air And all the shuttling. Chaos"
Pros: "Comfortable seats"
Cons: "Lack of entertainment and no free WiFi. Also food choice was not the greatest"
Pros: "The flight attendants were super nice. The flight went smoothly."
Cons: "Let's get some tvs on the backs of the seats!"
Cons: "I used to fly with American Airlines a lot more and every time the staff somehow finds a way to be rude and ruin my day so I try to avoid this airline. On this particular flight it was the very rude asian flight attendant that really set the mood. The attitude of the staff really makes or breaks the experience and it seems like American Airlines doesnt care about the quality of thier employees"
Pros: "Pretty comfortable"
Pros: "From getting called stupid by Linda B in the phl airport bc I used the first class check-in computers vs the regular ones, then she says "what you can't spell"? After I asked for her name, what a horrible overall experience from American airline s. Won't ever fly your airline again. I'll pay more money to avoid your company.."
Cons: "Zero entertainment on flighta out to weSr coast. Plane was very hot during red eye coming back."
Cons: "Ticket agent would not let me pay for up grade was first flight for me to fly with my wife she sat in first class while I was at the back of the plane!! And there was a seat available for me in first class he just wouldn't let me have it I would not recommend American to any one"
Pros: "My business class seat was comfortable"
Cons: "4hr boarding delay and no entertainment system whatsoever on a 6hr flight."
Cons: "Numerous delays and disappointments. Two delays before boarding. Another long delay after boarding waiting for paperwork to be completed. Long taxi period. Waited over half hour for baggage claim conveyor to start rolling."
Pros: "The in flight attendants were very helpful. They never got upset with anyone when I got walked passed my seat while boarding and had traffic backed up while boarding.Such a pleasant flight. I would rather fly American Airlines than spirit, United."
Cons: "The only thing I can say I didn't like was the vents did not blow the air condition hard enough. .."
Cons: "Flight was delayed"
Pros: "The flight, attendants, timeliness"
Cons: "Unable to check in unless paying extra for only available seats. At DFW was scolded for nit checkibg in sooner and was assigned "the last seat" because of overbooking. Same today trying to check in JAN to DFW. Must pay extra or wait untill get to airport.Reserved months ago. Assign seat upon reservation!"
Cons: "Still in the waiting room waiting for this flight"
Pros: "Friendly staff, great service, and how since it was a night flight the lights were off."
Cons: "There was nothing I didnt like"
Pros: "Went smoothly including tsa"
Cons: "Flights aalways toi close together. 1st flight arrived early and still just made boarding for second flight"
Pros: "Always too cramped. I wish I never had to get on another plane."
Pros: "Newer equipment improved overhead space."
Cons: "American Airlines suffers from the affliction affecting most USA airlines in that the space assigned to their customers is just "too small" to be comfortable. Seats were too small, even in "main cabin extra.""
Cons: "Very cramped and no WiFi or any type of movie or entertainment available"
Pros: "see top review"
Cons: "see top review"
Cons: "they refused to provide accommodation or any reasonable flight alternate. they showed no urgency or any decency to help me. i will avoid this airline as much as possible in the future"
Pros: "Great value for the money, friendly staff."
Cons: "No notification of 2 hour delay. Missed connection with 2 wrong rebooking on departed flight. No ticket to clear customs and no Air Canada help to rebook correctly."
Pros: "I loved the entertainment options, especially that we could pull up the map & see where we were."
Cons: "Online information was confusing & made it sound like we had to pay for our carry on, so we didn't bring a carry on (just personal item). It needs to be more clear."
Cons: "I booked this flight a couple months ago to find no seat assignment which should be booked at Chechen but was not. Then I was given the back seat against the wall which does not recline. There were standby people on the flight who got much better seating than I. I seemed to get the last consideration. I am treated much better on other airlines with much less early booking. also later after take of it was made known to me there were empty seats further up in the cabin. When I email Air Canada they said they would get back to me within 30 days about my concerns."
Pros: "Crew was kind, helpful, respectful."
Cons: "Not very comfortable."
Pros: "Nice crew- efficient boarding"
Cons: "One bathroom for all of economy. Poor snacks. No chance to get electronic boarding passes"
Cons: "Seats are small and these are the regular seats"
Pros: "Preflight very convenient."
Cons: "Not able to see my booking on Air Canada, agent was less than helpful. Food okay, except breakfast was a small cold muffin."
Pros: "Crew were reasonably patient, but rather impossible to please passengers with type of flight and discomfort."
Cons: "One bathroom for all of the plane? Perhaps 1st class (tiny) has its own bathroom, but otherwise, the aisle was 10+ people in-line for the ENTIRE flight, as 1 bathroom. Really miserable for all concerned. Seats are too tight, entertainment system works only some of the time, seats old and uncomfortable. Did not seat family together (flight full). Overall, one of the worst long-distance flights I have ever had. Should not fly this kind of plane with this many people and not enough facilities."
Pros: "Plane was clean and offered a nice variety of food and snacks"
Cons: "Every flight was late boarding and arriving."
Pros: "Preferred seating was comfy"
Cons: "2 couples travelling together were assigned 4 seats I opposite ends of plane, no two together and no chg option. Discovered that seat next to my spouse was just assigned minutes before boarding. CSR at AC on phone was rude and unhelpful, boarding staff offered no help either."
Pros: "comfortable seats and friendly staff"
Cons: "no problems with this flight"
Cons: "1 bathroom for entire coach class? Consistent line of 4-5 and sitting in the back meant someone standing next to me. Turbulence mandated seating generated overt unhappiness from many passengers."
Pros: "I liked the fact that the seats had plenty of leg room as I am tall and hate having my knees hitting the seat in front of me."
Cons: "Flying from US to Canada was a challenge because of all the customs requirements. But,. better safe than sorry . This four hour flight did not even offer pretzels"
Pros: "Generous seating. Decent food."
Cons: "Was not told a transit visa was necessary to fly through Canada. Denied boarding in Nairobi on way over and had to book on another airline."
Pros: "Glad for this new route. Will make Europe easier to access from PDX."
Cons: "The frustrating portion was the airline's lack of desire to fix our problems. The first flight was late because of mechanical issues and then Air Canada was not at all forthcoming in getting us rebooked on the next flight. Something that should have been quite simple involved me having to fight with workers just to get put on a new flight -- nobody wanted to actually do the work."
Cons: "My Mon couldn't fly because I never have noticed that she needed a Canadian Visa. She came from Mexico with her American visa and the experience buying a ticket with this airline was a nightmare."
Pros: "The food was very good and they serve drinks and water many times. The crew members were very efficient."
Pros: "Very good food. Great range of entertainment -- much better than United, which last year gave no selection for the long rides between Beijing and Chicago"
Cons: "Boarding process. We had four flights on Air Canada, and were put in the last boarding group on every one of them, which makes it hard to get overhead space. It seems statistically impossible for them to assign the worst boarding group to the same people every time, but they did it."
Pros: "Big and spacious plane, plenty of room although room for carry on bags was limited."
Cons: "It took a long time for the plane to take off and we didn't have much communication as to why this was happening."
Pros: "The only positive was the initial price, but even after opting for a price increase to lessen travel time failed with the delays and flight changes."
Cons: "3 out of 4 flights were either delayed, changed, boarding radically changed. An attendant actually had the audacity to sarcastically ask who I was voting for (president) once he new I was American. The customer service rep in Toronto further blamed us for not checking flights 48 hrs in advance, although I checked in 20 hrs earlier and received false flight info. The crew also stated in flight "that those continuing on the the USA, did NOT have to complete customs declaration forms" ....WRONG!"
Pros: "The passenger beside me was nice."
Cons: "Week long convention and showed up 2 hours early. Fell asleep at the gate. Last flight of the night and I was the ONLY person around. None of the 5 staff members thought to wake the middle aged lady asleep by herself. Woke in a panic and they said my flight left a few mins ago. Said they paged me. When I took off my hearing aids they all stood there stunned. They put me on the next flight home 12 hours later. Asked for my bags, no one took them off the plane. Against policy and illegal. Had to sleep at the airport. Very poor experience with the Air Canada staff in Las Vegas."
Cons: "The process to get thru customs was horrible. If there would have been more people working the wait would not have been so bad."
Pros: "EXCELLENT LEG ROOM AND SPACE"
Cons: "THE FOOD SUCKS....EAT A DECENT MEAL BEFORE YOU BOARD. THANK GOD I WASNT HUNGRY OR I WOULD HAVE BEEN EXTREMELY DISAPPOINTED."
Pros: "the flight was on time, without any delay"
Cons: "Variety of movies needs to be improved asap A bag of Pretzels or any type of snack would be a plus"
Pros: "Great service (Business Class)"
Cons: "Delayed 1.5 hours due to fueling issue in YYJ (not Air Canada's fault) Breakfast (business class) never varies and is getting somewhat boring"
Cons: "The person checking me in to getting seat assignment must have been having a bad day. She was downright rude."
Pros: "Boarding went smoothly. The entertainment (monitors in the seat-backs) was excellent. The crew was friendly and helpful. The food was much better than I expected on a flight."
Cons: "I flew economy, so I didn't expect luxury, but that's a very tight fit for an 8-hour flight. I understand that industry standards have gone in this direction and that it's necessary to remain competitive, but at some point the industry needs to take into account the actual size of passengers. What are the seats now, about 16" wide? With so little leg room that I couldn't cross my legs if the seat in front of me was reclined. I'm a slim woman, about 130 lbs., and I was very (very) uncomfortable. I can hardly imagine the discomfort for the poor woman next to me (a plump post-middle-aged lady). I would definitely fly Air Canada again, as the staff was great and the overall experience was good. But I'm looking forward to the end of this trend of reducing space per passenger."
Cons: "Trying to take off twice and warning lights came on. We had to sit in the plane for an extra 1.5hrs and an additional hour in the terminal. Third time was a charm"
Pros: "Good selection of viewing content. Wide variety. Like the NFB channel."
Cons: "The food was the worst plane food I have eaten in 25 years of traveling. It wasn't even edible!! Overcooked, dry, tasteless, awful food! Shocking at how bad it was. Bathrooms were very dirty right from beginning of flight."
Cons: "everything-the food is horrible, no space, no monitor so what do you do on an 8 hour flight overseas? When we booked, we were not told that we would be flying Air Canada Rouge, but were told we would be flying a different type of plane with amenities. Talk about Bait and Switch. Will avoid Air Canada in the future."
Cons: "Very long line to get to security"
Pros: "See my response to the trip from Denver to Barcelona. I'm not repeating myself. Terrible plain, terrible food. Cabin crew not as bad as gong from Toronto to Barcelona."
Cons: "See my response to the trip from Denver to Barcelona."
Pros: "There was entertainment on board although it was very limited. All of the crew were very helpful and professional."
Pros: "The crew in Orlando was efficient and kind to waiting passengers. We were boarded and in the air in record time. Surprisingly, my baggage was unloaded in Toronto in record time. I would hope that that it always the case."
Cons: "Flight delayed for no good reason"
Pros: "There was nothing to like about the flight, other than the fact that the crew was compatent."
Cons: "As far as I'm concerned , I didn't fly Air Canada, I flew Air Canada Rouge. Air Canada Rouge is a VERY poor representative of the Air Canada brand. There is NO legroom!!! My seat mate, who is Canadian told me that they reduced the distance by 3 inches from the Air Canada standard. I am not a tall person, I only have a 30 inch inseam, but my knees were touching the seat in front of me. Anyone over 6 feet tall would be VERY uncomfortable."
Cons: "From LGA to Toronto the input jack for the headphones was all messed up and I kept having to fiddle with it to get good sound."
Pros: "Everything was well organized and we were able to depart sooner than scheduled."
Cons: "There were some items on the menu that were not actually available."
Pros: "The flight from Tel Aviv to Toronto was excellent and the food was great. I'm definitely using Air Canada in the future!"
Cons: "No free movies. Tight leg room for an international flight. No complimentary beverages. What a huge difference from Lufthansa which we used to fly to Europe. Would avoid Air Canada Rouge of overseas travel."
Pros: "Good landing ahead of scheduled arrival time"
Cons: "Airplane is Too small :)"
Pros: "Two bags plus a carry-on."
Pros: "This was my first Air Canada flight, and I was beyond impressed with the service overall. The plane was extremely nice and very spacious. The flight crew was very attentive and helpful, and had great attitudes. I had trouble with my entertainment screen early on, and a flight attendant went out of her way to reset and make sure it was working for me. The 12 hour flights both ways were comfortable and enjoyable."
Cons: "I honestly can't say anything negative about this experience!"
Pros: "Free wifi in airport, easy boarding and disembarking"
Cons: "Limited movies on wifi, limited sandwiches"
Cons: "Air Canada service"
Pros: "Overall the flight was good. The crew was informative and attentive."
Airlines flying from Portland to Toronto have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Portland to Toronto
Masks required on board, masks provided on flights from Portland to Toronto
Social distancing seating
Middle seats unavailable to book on flights from Portland to Toronto
Testing for antibodies, testing for symptoms for flights from Portland to Toronto
Waiving of change fees. Search flexible flights from Portland to Toronto