Daily cleaning, installation of cabin HEPA filters on flights from Puerto Vallarta Ordaz to Toronto Pearson Intl
ca.kayak.com is also available in French. Voir le site en français.
|September||Best time to beat the crowds (14% less expensive on average)|
|February||Most popular time to fly (16% more expensive on average)|
Average price round-trip
|C$ 530||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 357||or less|
Good deal one-way
|C$ 186||or less|
Sunwing Airlines, WestJet and Air Canada have all waived their change and cancellation fees on flights from Puerto Vallarta Ordaz to Toronto Pearson Intl. Confirm policies on booking site.
An average direct flight takes 7h 48m, covering a distance of 3487 km.
There are 7 (direct) flights between Puerto Vallarta and Toronto Pearson Airport per week, averaging 1 per day.
In the past 3 days, the cheapest one-way tickets were found on American Airlines (C$ 159) and United Airlines (C$ 162), and the lowest round-trip tickets have been found on United Airlines (C$ 311) and American Airlines (C$ 313).
Sunwing Airlines flies 3 times weekly (Monday, Friday), WestJet flies 3 times weekly (Wednesday, Friday, Saturday), Air Canada flies once weekly (Thursday).
For Puerto Vallarta to Toronto Pearson Airport, Monday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Toronto Pearson Airport back to Puerto Vallarta, the best deals are generally found on Thursday, with Wednesday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Puerto Vallarta to Toronto Pearson Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Toronto Pearson Airport from Puerto Vallarta is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Toronto Pearson Airport with an airline and back to Puerto Vallarta with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Toronto Pearson Airport from Puerto Vallarta up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "All of it"
Cons: "Nothing Best flight"
Pros: "Movie selection are great"
Cons: "The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie"
Pros: "Crew was nice"
Cons: "Free food"
Pros: "The flight landed early. Check-in staff were great."
Cons: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Cons: "Plane got delayed several times. They changed the gate 7 times. And then they lost my luggage. Not a good experience with Delta."
Pros: "The crew was amazing. Kat and the other stewards were very friendly."
Cons: "Maybe the option for free upgrade to first class if flight is not full??"
Cons: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Pros: "Crew was amazing."
Pros: "The planes were actually Delta. Comfortable and spacious in economy. Amazing crew at the airport and on the plane."
Cons: "Honestly nothing to improve"
Pros: "Crew was friendly and appreciative of our business."
Cons: "Gate agents should announce the new boarding categories. I'm a seasoned traveler, yet I did not know the categories. It was more intuitive to use Zones numbers, instead of what you have now."
Pros: "All was smooth on s busy day in Puerto Vallarta. Everyone cool, supported by good crew,"
Cons: "Boarding was a little confusing with seats not being assigned ahead of time"
Pros: "Good snacks"
Pros: "Internet, seat."
Cons: "Tv screen, sound ."
Pros: "Extra leg room was great"
Cons: "Entertainment system was flickering"
Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Pros: "On time, great service, a lot of legroom."
Pros: "Was in exit row & most sandwiches were no longer available. Poor planning since there were 15 more rows after me. Snacks& nuts were only other choices for 3 hr flight. Flight attendants couldn’t care less."
Pros: "Boarding was good even though the plane was overbooked, crew was friendly we even had a good tail wind so we got in early"
Cons: "Kid behind me kicking the seat the whole way"
Pros: "Cannot. Figure out how to use the wifi."
Pros: "Unlike the flight from DTW to PVR, the sound didn't keep cutting out on the video screen, so I was able to watch a movie this time."
Cons: "The last row is always awful. It would be nice to at least be able to recline the seat."
Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."
Pros: "The crew was very warm and friendly."
Pros: "Got in 1/2 hour early"
Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Pros: "They have few movies selection that was good"
Cons: "I like being in a big space faster. And clean good service I"
Pros: "Costmer service great"
Pros: "Boarded quickly and on time."
Cons: "After boarding everyone they made us wait for another plane to arrive to take passengers on our flight to Syracuse since we had many empty seats. The wait was way too long and completely unnecessary. Not only did they keep everyone on the plane for a long time but they made us very late."
Pros: "My experience with Delta was excellent. Everything from checking in, boarding, flight, and landing was simple. Everyone I came into contact with was extremely helpful and courteous."
Pros: "Great service and staff. On time both directions."
Cons: "I couldnt check in online and reserve my seats"
Pros: "We fly lots of different airlines including Delta. They have really risen to to the top in recent years. Today's flight was great.. helpful crew, decent seats with ample legroom( I'm tall). The snacks were decent for what they were. Definitely keep flying with them!"
Cons: "Boarding was a little crazy but everything in Mexico is a little loco so it was to be expected I suppose. The ramp crew handled things well in the end"
Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"
Pros: "The staff is very friendly. Most pleasant airline I've flown with."
Pros: "On time as scheduled."
Pros: "Left early and arrived early."
Cons: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."
Pros: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Pros: "Refurbished plane. Lighting was good"
Cons: "No TV screen"
Pros: "Flight all left on time and actually arrived early. Nice to have free movies, shows, etc. Good selection of current stuff"
Cons: "Seat spacing width is too narrow. Knee room was good as we had an exit row."
Pros: "Crew worked incredible well with all the passengers that lost connection flights."
Cons: "Same thing, flight was delayed about three hours."
Pros: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Cons: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."
Cons: "No space in the seats"
Pros: "Delta employees knew what they were doing in PV"
Cons: "3 hours there before the departure."
Pros: "No issue. Everything was good."
Cons: "Not much. Everything was good."
Pros: "Flights were on time and we were able to get on SN earlier connecting flight in Atlanta with no extra charges"
Cons: "I didn't like having to change planes"
Pros: "This was my first time flying with this airline and it went above expectations!!"
Cons: "It was fantastic!"
Pros: "Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks."
Cons: "FOLLOW COVID-19 TRAVEL GUIDELINES!!!"
Pros: "No really"
Cons: "The lunch could be better with a cracker or Bread."
Pros: "Crew nice"
Cons: "The flight was delayed more than 6 hours...and they just dragged us along one hour at a time, effectively ruining our day"
Pros: "Crew nice."
Cons: "Check in very long. Boarding slow. Check in our carry-on’s even though there was plebty if room in the plane"
Pros: "Crew amazing, airport security staff and procedures are preposterous, food crapy, layover way too long"
Pros: "Nice Crew. Seats ok."
Cons: "Nothing to add"
Cons: "Nice on time"
Cons: "They pushed the first leg of my flight forward 15 hours, but only told me 5 hours before my flight, and they didn't even change the second leg. Was on the phone for an hour trying to get a new flight, and there were very few options. Very stressful."
Cons: "2 hour delay, terrible"
Cons: "Good flight and right on time"
Cons: "Paying for luggage even with million Miler skyteam elite card. After paying for luggage then it didn’t come out on the belt and I had to get help to find it. Aeromexico should be avoided at all costs"
Pros: "Very friendly and helpful"
Pros: "I really liked the Tv screen on the 737-800 Toronto to Mexico whoever i believe they should be adding 737 Max to this route as Toronto is a megacity and this plane is kind of old for serving this busy route"
Cons: "The plane seats are so uncomfortable i was trying to sleep on that for like 3 hours without success"
Cons: "Choice of music and movies limited."
Pros: "Very comfortable. Good service in general."
Cons: "Limited snacks available throughout the flight, only nuts."
Cons: "On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset."
Pros: "Boarding was easy"
Cons: "We will never fly with Aeromexico again! Very uncomfortable and small seats. Very unhappy with our flight"
Pros: "The seats were reasonably comfortable and the legroom was decent."
Cons: "It was awful. My original flight was scheduled to depart March 30 at 11:55. Then Aeromexico changed it to 1:35am in March 31. They refused to let me change flights when this happened. I wanted to fly standby on an earlier flight, so I called everyday for 2 weeks to confirm how many seats were left. Everyone I talked to told me I could fly standby if it was he same day as my ticket. I got to the airport and the flight attendant at check in told me “standby doesn’t exist.” When I asked how much it would be to change my ticket, she just said “very expensive.” She told me she’d have to check me out of my current flight and risk me losing my seat on that flight, because it was overbooked just to see the price for the earlier flight. I told her I’d be willing to pay up to $200 to switch to the earlier flight and she told me it was very expensive and she wouldn’t do it. I came back later that night and took my scheduled flight. I carried on my bag from SFO to MEX. On my second flight from MEX to BOG, the attendant told an older woman she had to check her bag because the overhead was going to be too full. I volunteered to check my bag instead so she could keep her bag. Then Aeromexico lost my bag. When I got to BOG, they told me I couldn’t have a voucher because it was my fault for bringing a bag that was too big. Finally they gave me $100 because the next day was Easter and I had no clothes for church. I wasted over 2 hours of my vacation at the Bogota airport while Aeromexico searched for my bag. They said they’d call as soon as they found it. No one ever called. I called and they asked “what color is your bag?” I said “red” and the attendant said they had it. It was delivered several hours after this call despite the fact that the airport is less than 20 minutes from where we are staying. I didn’t think an airline could be worse han United, but Aeromexico steals the cake."
Pros: "New airbus. It is quiet & comfortable. Free snacks. Good selection of free movies."
Cons: "That our boarding gate was changed. I had wheelchair assistance so it was a little scary hoping that the assistant would come get me in time. It all turned out OK ."
Cons: "Crew standing in the back talking to each other with their backs on us"
Pros: "I didn't have a seat and was upgraded to first class, which was AMAZING."
Pros: "Excellent Customer Service. Very pleasant flight."
Pros: "I try to sit in the front of the aircraft, the leg room is great and you get to watch everyone who enters."
Cons: "I lost my flight since Aeromexico took forever to givw me my baggage, to make it worse, the customer service at Las Vegas is really poor."
Pros: "The service was extraordinary since the first moment I checked in. Crew was super attentive, professional and over standing. The service in airport was fast and efficient and in the plane crew and services totally exceed my perspectives. Thank you!"
Pros: "I enjoyed the movies on board, entertainment great!"
Cons: "This my 3rd trip to PVR on airline. As a delta frequent flyer I have always gotten upgraded or standby list. For what ever reason on my return it seemed staff working at airport today ALL gave me false info and finally in the end when I wanted to pay for upgrade told flight sold out ! False ! 3 Empty AM Plus seats 5 Ross in front of me . So I was separated from my friends as they sat in first class. I blame the gate staff since none had a clue ! Horrible e periwnce for first time at Mexico City airport. We also left Aweomexico lounge since was dirty and went to American Express Lounge that was clean z"
Pros: "The food was good entertainment was too."
Cons: "The fact that they lost my bag. No one ever helped it contacted me. No $ was given so I had to buy my own clothes. Still don't have my bag. Been home for 2 days and haven't heard anything from Aeromexico."
Pros: "Tv in headrest"
Cons: "Boeing delay... ac not working properly"
Pros: "The service and flight attendants were nice and genuine"
Cons: "The food and the male flight attendant from EZE to Mexico was not friendly, I didn't see him with a smile at all"
Cons: "Online checkin not available. It should be. Gate should be announced earlier"
Cons: "Seats are very tight, uncomfortable."
Cons: "I was very unsatisfied with my Aeromexico trip because I missed my connection in Mexico City, and instead of getting rebooked on another flight, I had to buy an entire new ticket. My original ticket was $140 and my new ticket to get home was $350. I have never flown on an airline that makes the passenger buy a new ticket when a connection is missed. I was in the Mexico City airport and only missed my connection by 10 minutes. Very disappointed with Aeromexico. I will be emailing the airline customer service separately too."
Cons: "They lost my luggage."
Pros: "Flight 1: bathroom bigger. Flight 2: good service. In flight 2, the service was better. We could sit next to each other. Flight 2 had better entertainment, more choice of movies and better screens."
Cons: "In flight 1, from São Paulo to Mexico City, my husband and I were separated. It was suggested by the stewardess for him to move to another seat 20 rows away due to his size. Instead of separating two people, why not ask the single person if she would rather have more room. But the steward said only one of us could move, me or my husband. The reason he was moved was that there were two empty seats, so he could sit comfortably; however, no one told the woman sitting in the three seat aisle that he would be sitting there. So she basically took over her seat and the neighbouring one. The crew should have been the one to inform her the reason for his move there. It was a horrible and unnecessary experience. Because of my husband's size, I am needed to help him with his tray and I had his medication."
Pros: "Very quick response time at the airport. Web check in worked very fast on my mobile. flight was on schedule."
Cons: "No bridge, so we have to use bus upon arriving to CDMEX airport."
Pros: "crew was very nice"
Cons: "40 minutes delay to take off"
Cons: "Everything about the flight is good"
Pros: "Received a notification (good) from kayak that flight from Puerto Vallarta to Mexico City was changed by 2 hrs 26 minutes., Aeromexico did NOT consider connecting flight to JFK. 50 minutes with 2 TSA checks no elevator and 4 flights of steps with carry on baggage and cross the entire airport for gate 59 from transport gate for passengers with age and medical issues. Unable to reach airline prior to airport arrival. Unavailable. Finally was told by customer service that if I hadn't gotten in an earlier flight we would have missed our connection"
Cons: "Unavailability of personnel in English. Given misinformation when I finally connected to someone. This is a recurrent problem. Friends actually missed the flight one week prior with same travel itinerary"
Pros: "The flight was on time and the crew was helpful."
Cons: "Looks to me that the seats have shrunk and the space between rows is inadequate. I was pretty much frozen in one position for five hours, unable to move much. I know that this has nothing to do with the crew, and everything to do with the airline itself, but it will have an impact nonetheless, on the overall experience."
Pros: "Me parece buena la idea del Gogoinflight para poder ver contenido de entretenimiento en aviones sin pantalla."
Cons: "Sin embargo, la señal de WiFi se desconectaba constantemente. Durante el vuelo tuve que re-conectarme al wifi no menos de 20 veces. Así no se disfruta."
Pros: "La tripulación"
Cons: "Son aviones poco cómodos me da la impresión que son viejos nada modernos Todo les suena cuando aterrizó Pensé que eran mejores La ida a México no tenían pantallas por tanto un viaje aburrido El regreso por lo menos tendría una pantalla"
Cons: "Sat way in the back and by the time drinks came to us, they only had one type of beer. Advice: Carry more Steward was rude. No need to be rude. If you had it, tired or don't like your job then get another job or go home and sleep. Treating people like second class is no fun for anyone or companies reputation or user experience."
Cons: "No comunication about flight changes, delays ant then double booked seat"
Pros: "an employee in Mexico City, Alejandro, assisted me get on the next flight with no problems. i was stressed when my bags were very late but he assisted me get a new ticket and i was impressed with his professionalism despite this stressful situation for him. my whole flight was looking to him for assistance"
Cons: "the wifi is awful"
Pros: "The crew was friendly enough and the seat size / storage was typical for standard plane tickets."
Cons: "The flight was extremely cold. Coming from Mexico to LA we didn't have jackets / blankets on us but it would have been very helpful for this flight. Deplaning at LAX was ridiculous. We stood on the tarmac outside the plane inside a glass tube for 20-25 minutes with no information waiting for a bus."
Pros: "No problem with boarding and flight crew. Seating was comfortable."
Cons: "Checked in 1 hour 45 minutes early and our checked baggage did not leave with the plane. Lost baggage representative on the OKC airport was incompetent. Repeated contact information 3 times and still had to follow up delivery with corrected address and phone number."
Pros: "Pilot did great job, superb smooth landing."
Cons: "The two male flight attendants could have been a bit more friendly."
Cons: "We miss our flight due to immigration paper"
Pros: "Honestly, nothing!!"
Cons: "Everything. This airline has disappointed me for the last time."
Pros: "Honestly, Nothing!"
Cons: "Most terrible flying experience all around. I will never fly American airlines again."
Pros: "It was average."
Pros: "Even in economy, the seats were actually OK (room + comfort)"
Cons: "LATE. Fortunately because BOTH flights were late, no problems with connecting."
Cons: "4 hour delay is unacceptable"
Cons: "Power sources Onboard entertainment"
Cons: "Seats are too close"
Pros: "Crew was nice and made sure we were all comfortable before taken off :)"
Cons: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"
Cons: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"
Cons: "Food options"
Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"
Pros: "There were very helpful when we really needed help."
Cons: "The overall experience. I was so disappointed from when we got delayed to asking for accomodation for my family. I will not use this airline unless I absolutely need too."
Pros: "There was one friendly crew member from PVR to ORD. The rest seemed like they did t want to be there and certainly not serve us food or drinks. The attendant from ORD to AZO was great!"
Cons: "Two hour delay to depart and an hour to wait on the tarmac for a disabled vehicle to leave the gate. Several people missed their flights."
Pros: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
Cons: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."
Pros: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Cons: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"
Cons: "When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat."
Pros: "The flight attendant"
Cons: "Service was poor."
Pros: "Prompt on time service."
Cons: "Due to a medical issue I needed to change my flight. American would not work with me and charged $500 for new tickets. They would not even refund the upgrades I paid for. 100% sure they were able to resell the seats on the original flight. On top of that had to pay a $100 heavy baggage fee for a pound over weight. Will never fly American Airlines again."
Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"
Cons: "They changed my flight schedule that made me have to arrange my travel plan"
Pros: "Staff were nice enough."
Cons: "We gate checked our stroller and carseat intending to pick them up at the gate when we land. This is something we do every flight we take with no issue, but despite the gate agent confirming that the items would meet us on the jetway, when we landed, we were informed that we would need to pick them up in baggage claim. This meant that instead of having our infant sleeping in his car seat as we spent an hour + going through customs, we had to carry a crying baby around the entire time. In addition to the fact that we asked the gate agent told us the wrong thing, instead of being handled with care, the stroller and car seat were sent down the baggage claim carousel with all of the other bags, getting banged up. This was incredibly frustrating and a terrible customer service experience."
Cons: "Someone stole an ipad and that forced us the be delayed for 2 hours"
Pros: "My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available."
Cons: "I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both."
Pros: "British Airways got us on another flight to Dublin through Heathrow."
Cons: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."
Cons: "My wife needed a wheelchair at arrival at ORD. Although 5 people needed wheelchairs only 2 were available! Then no one from Prospect was there to push them. We were at the farthest International Airport gate M20. After 10 minutes one "pusher" arrived and moved my wife to the bottom of the ramp, approximately 100 feet and left her sitting in the corridor unattended. Although I had 2 Rolla boards I had to push her the full distance to Immigration and Customs. Our bags were sitting on a stationary baggage conveyor, the last from our American Airline flight. It wasn't until we're were ready to leave Customs that 4 people from "Prospect" asked if they could help, saying that they were SORRY!! They had just been standing around. A year ago I had the exact same thing happen to me from gate M1 and my wife had to push me the full distance. BTW, I 'm 71 and my wife is 68."
Pros: "On time"
Cons: "Small seats"
Cons: "No personal TV’s and no food for purchase"
Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"
Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."
Pros: "Lucked out with extra legroom seat. Seat was broken though."
Cons: "The whole customs process is a seemingly endless mess."
Cons: "The cleaniless of the flight can get better"
Pros: "Flying AA. Excellent flight"
Cons: "No wifi. Pay only"
Pros: "Besides the seating problems everything else went smoothly"
Cons: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."
Cons: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."
Cons: "Taking a bus to the Tom Bradley terminal"
Pros: "Great Wifi! After reading bad reviews it was actually ok. Flew business on the A319 (single aisle plane) and it reminded me of qantas 737. I think for a short haul day flight I may just put up with economy instead for the price. Food is ok. I think with AA you have to pick your aircraft, it makes a difference what plane you fly as to what you get in business class. FA's were great. Overall I'd fly them again. Food was ok."
Cons: "They asked everyone to put the window shades down but I fly window seat because I like looking out! It was a day flight too! LAX T4 lounge is being refurbished so you need to go to T5 and make sure it's not the regional lounge!"
Pros: "the choice of movies was great. I two very well presented selections."
Cons: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."
Cons: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."
Pros: "not much"
Cons: "not much"
Cons: "Old plane and the movie app kept cutting out"
Cons: "I was upset with overall customer service"
Pros: "They crew tried their hardest"
Cons: "There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason)."
Pros: "Great flight with a super crew!"
Pros: "The most memorable part of our trip was a completely rude flight attendant! She asked my friend a question while she had her headphones on and when my friend said "excuse me", the flight attendant repeated herself in an extraordinarily snotty condescending manner that was completely uncalled for!"
Pros: "The crew was friendly and gave clear instructions, they worked as a team."
Cons: "I would appreciate clearer information about bagge costs"
Pros: "Good no - frills flight."
Cons: "Food & drinks are expensive."
Pros: "Excellent service and attitude from flight attendants."
Cons: "Two passangers coughing the entire flight and not covering their mouth. Terrible."
Cons: "The frustrating portion was the airline's lack of desire to fix our problems. The first flight was late because of mechanical issues and then Air Canada was not at all forthcoming in getting us rebooked on the next flight. Something that should have been quite simple involved me having to fight with workers just to get put on a new flight -- nobody wanted to actually do the work."
Cons: "My Mon couldn't fly because I never have noticed that she needed a Canadian Visa. She came from Mexico with her American visa and the experience buying a ticket with this airline was a nightmare."
Pros: "The food was very good and they serve drinks and water many times. The crew members were very efficient."
Pros: "Very good food. Great range of entertainment -- much better than United, which last year gave no selection for the long rides between Beijing and Chicago"
Cons: "Boarding process. We had four flights on Air Canada, and were put in the last boarding group on every one of them, which makes it hard to get overhead space. It seems statistically impossible for them to assign the worst boarding group to the same people every time, but they did it."
Pros: "Big and spacious plane, plenty of room although room for carry on bags was limited."
Cons: "It took a long time for the plane to take off and we didn't have much communication as to why this was happening."
Pros: "The only positive was the initial price, but even after opting for a price increase to lessen travel time failed with the delays and flight changes."
Cons: "3 out of 4 flights were either delayed, changed, boarding radically changed. An attendant actually had the audacity to sarcastically ask who I was voting for (president) once he new I was American. The customer service rep in Toronto further blamed us for not checking flights 48 hrs in advance, although I checked in 20 hrs earlier and received false flight info. The crew also stated in flight "that those continuing on the the USA, did NOT have to complete customs declaration forms" ....WRONG!"
Pros: "The passenger beside me was nice."
Cons: "Week long convention and showed up 2 hours early. Fell asleep at the gate. Last flight of the night and I was the ONLY person around. None of the 5 staff members thought to wake the middle aged lady asleep by herself. Woke in a panic and they said my flight left a few mins ago. Said they paged me. When I took off my hearing aids they all stood there stunned. They put me on the next flight home 12 hours later. Asked for my bags, no one took them off the plane. Against policy and illegal. Had to sleep at the airport. Very poor experience with the Air Canada staff in Las Vegas."
Cons: "The process to get thru customs was horrible. If there would have been more people working the wait would not have been so bad."
Pros: "EXCELLENT LEG ROOM AND SPACE"
Cons: "THE FOOD SUCKS....EAT A DECENT MEAL BEFORE YOU BOARD. THANK GOD I WASNT HUNGRY OR I WOULD HAVE BEEN EXTREMELY DISAPPOINTED."
Pros: "the flight was on time, without any delay"
Cons: "Variety of movies needs to be improved asap A bag of Pretzels or any type of snack would be a plus"
Pros: "Great service (Business Class)"
Cons: "Delayed 1.5 hours due to fueling issue in YYJ (not Air Canada's fault) Breakfast (business class) never varies and is getting somewhat boring"
Cons: "The person checking me in to getting seat assignment must have been having a bad day. She was downright rude."
Pros: "Boarding went smoothly. The entertainment (monitors in the seat-backs) was excellent. The crew was friendly and helpful. The food was much better than I expected on a flight."
Cons: "I flew economy, so I didn't expect luxury, but that's a very tight fit for an 8-hour flight. I understand that industry standards have gone in this direction and that it's necessary to remain competitive, but at some point the industry needs to take into account the actual size of passengers. What are the seats now, about 16" wide? With so little leg room that I couldn't cross my legs if the seat in front of me was reclined. I'm a slim woman, about 130 lbs., and I was very (very) uncomfortable. I can hardly imagine the discomfort for the poor woman next to me (a plump post-middle-aged lady). I would definitely fly Air Canada again, as the staff was great and the overall experience was good. But I'm looking forward to the end of this trend of reducing space per passenger."
Cons: "Trying to take off twice and warning lights came on. We had to sit in the plane for an extra 1.5hrs and an additional hour in the terminal. Third time was a charm"
Pros: "Good selection of viewing content. Wide variety. Like the NFB channel."
Cons: "The food was the worst plane food I have eaten in 25 years of traveling. It wasn't even edible!! Overcooked, dry, tasteless, awful food! Shocking at how bad it was. Bathrooms were very dirty right from beginning of flight."
Cons: "everything-the food is horrible, no space, no monitor so what do you do on an 8 hour flight overseas? When we booked, we were not told that we would be flying Air Canada Rouge, but were told we would be flying a different type of plane with amenities. Talk about Bait and Switch. Will avoid Air Canada in the future."
Cons: "Very long line to get to security"
Pros: "See my response to the trip from Denver to Barcelona. I'm not repeating myself. Terrible plain, terrible food. Cabin crew not as bad as gong from Toronto to Barcelona."
Cons: "See my response to the trip from Denver to Barcelona."
Pros: "There was entertainment on board although it was very limited. All of the crew were very helpful and professional."
Pros: "The crew in Orlando was efficient and kind to waiting passengers. We were boarded and in the air in record time. Surprisingly, my baggage was unloaded in Toronto in record time. I would hope that that it always the case."
Cons: "Flight delayed for no good reason"
Pros: "There was nothing to like about the flight, other than the fact that the crew was compatent."
Cons: "As far as I'm concerned , I didn't fly Air Canada, I flew Air Canada Rouge. Air Canada Rouge is a VERY poor representative of the Air Canada brand. There is NO legroom!!! My seat mate, who is Canadian told me that they reduced the distance by 3 inches from the Air Canada standard. I am not a tall person, I only have a 30 inch inseam, but my knees were touching the seat in front of me. Anyone over 6 feet tall would be VERY uncomfortable."
Cons: "From LGA to Toronto the input jack for the headphones was all messed up and I kept having to fiddle with it to get good sound."
Pros: "Everything was well organized and we were able to depart sooner than scheduled."
Cons: "There were some items on the menu that were not actually available."
Pros: "The flight from Tel Aviv to Toronto was excellent and the food was great. I'm definitely using Air Canada in the future!"
Cons: "No free movies. Tight leg room for an international flight. No complimentary beverages. What a huge difference from Lufthansa which we used to fly to Europe. Would avoid Air Canada Rouge of overseas travel."
Pros: "Good landing ahead of scheduled arrival time"
Cons: "Airplane is Too small :)"
Pros: "frankfort to Toronto was Lufthansa. Excellent."
Pros: "Comfy seat, good food, great attentive service and wonderful safe take offs and landings! Also we received extra treats for their inaugural flight from Brussels to Toronto."
Pros: "Two bags plus a carry-on."
Pros: "The crew appeared overworked and understaffed. I feel that there should have been at least 2 to 4 more to help with the large number of passengers on the plane. It appeared to be more than full and perhaps extra seating was added."
Cons: "The plane was overcrowded. Seating was extremely uncomfortable and much too narrow. I am a relatively thin person but the person to my right was large and kept on pushing into me during the entire flight. Plus it took us over an hour and 30 minutes before we left the airport because we had to wait until the entire plane off boarded before a wheelchair could be brought for my wife. After the wheelchair was brought and we picked up our luggage, (2 bags), which by the way were the last 2 on the carousel, there was only one line through customs for people with special needs. By the time we left the airport I spent at least 45 minutes trying to find the cab which had been sent from Rochester, NY to pick us up and when I finally found him he wasn't allowed to stop in the taxi lane to pick us up in the taxi lane because he wasn't an authorized cab in spite of the fact that I told the security person that my wife was in a wheelchair and the weather was close to 0 degrees celsus and it was snowing."
Pros: "My legs barely fit, but it was possible to sit without my knees hitting the seat"
Cons: "No movies, no air vents, reading lights only work sometimes"
Cons: "Late boarding not enough options on their menu since were I got to my hotel at 12:30 after my car rental to listen to please overall how late they were"
Pros: "Had extra legroom but paid for it"
Pros: "Air Canada has the best food, most leg room for economy class and super efficient. I will be using Air Canada often in the future."
Pros: "Crew was very pleasant and helpful."
Cons: "Flight was late without explanation making it difficult to make the connecting flight. The Toronto airport is a mess - avoid it if at all possible (I.e. Don't fly Air Canada)."
Pros: "Air Canada service was wonderful for the Mtl-Toronto keg of the journey. Comfortable, efficient and pleasant"
Cons: "the electronic self booking is a bit unclear and stressfull. More staff on hand to assist and help with questions would be good."
Pros: "the seats reclined better than most in my experience"
Cons: "it was too hot. the vegetarian food was vegan. it was not filling - very small portion and no protein or fats to make you full for dinner! flight was delayed about 1 3/4 hours"
Pros: "Overall fair experience."
Cons: "Flight delayed after boarding for 2 1/2 hours. Gate agent was condescending. Gate agent trapped us behind hate when trying to leave delayed flight to catch another leaving on time. They weren't accommodating to providing a refund or better flight. Worst airline experience I've ever had."
Pros: "This was my first Air Canada flight, and I was beyond impressed with the service overall. The plane was extremely nice and very spacious. The flight crew was very attentive and helpful, and had great attitudes. I had trouble with my entertainment screen early on, and a flight attendant went out of her way to reset and make sure it was working for me. The 12 hour flights both ways were comfortable and enjoyable."
Cons: "I honestly can't say anything negative about this experience!"
Pros: "Free wifi in airport, easy boarding and disembarking"
Cons: "Limited movies on wifi, limited sandwiches"
Cons: "Air Canada service"
Pros: "Overall the flight was good. The crew was informative and attentive."
Pros: "The price was very reasonable."
Cons: "Because of snowstorm, my original flight was cancelled. Air Canada put me on the following day's United flight which was also cancelled. Afterall, I arrived 24 hrs late. They couldn't control bad weather, I understand, What I don't get is both Air Canada and United put us on hold for nearly three hours. The wait was so bad we were using three phones. By the time we could reschedule our flights, we spent four hours on phone. United's attitude was worse than Air Canada. Hire more staff to take calls, for god's sake. Food is bad. The audio has no classic channel. The wait at YYZ was 6 and half hours. Too long."
Cons: "Air Canada was poor in staying on schedule which caused me to miss my connection. They did not have anyone in the airport to to guide me to where I needed to go to reschedule. It took 2 hours to claim my checked luggage before I could go to the hotel. Then when I called that night to reschedule my flight I was informed that I was already scheduled for the next day. It would have been nice to leave the airport with my boarding pass. Then in the morning had to stand in line for an hour before I could get a boarding pass for a flight that was again delayed. Luckily it was the last leg of my return trip."
Pros: "Great trip, they are nice and it was a efficient and smooth process"
Cons: "we could not sign in for our boarding passes, not sure why, at the desk they didn’t know either"
Cons: "I could have been on the flight"
Cons: "The flight was good, no food, no entertainment"
Pros: "Leg room was good."
Cons: "Boarding was a disaster with zones being boarded. Too many people with large carryons. Had to check my small carry on"
Cons: "Allow people to check in online; I was not able to do that."
Pros: "Lots of leg room"
Cons: "Flight was late and seats are uncomfortable."
Pros: "Seat was comfortable. Crew was efficient but terribly friendly."
Cons: "Although I understand some Spanish attendants with better English skills would be been better."
Pros: "They got me to each destination on-time at a reasonable price."
Cons: "There was a lack of communication when our gate got changed. The male airport worker at the newly assigned gate (67A) was rude. Everyone was confused if it was the right terminal because the screen didn't match the flight. All he had to do was make an announcement. I didn't mind the actual flight crew, they were fine."
Pros: "I really enjoy the extra legroom. The staff is really good. 6 flights with Interjet and only on delay. Overall I’m very happy with this airlines. I hope the story’s about a pending bankruptcy are over exaggerated. I look forward to future flights. Speaking with other customers on my flight, I found everyone else to be just as happy."
Cons: "In comparison to other carriers I think this airline leaves little room for improvements. If this was a review of WestJet or Air Canada I would have more to say."
Pros: "The leg space in the flight was amazing! Old airplane but very comfortable!!"
Cons: "The food can can be better."
Pros: "The flight was on time with no issues and they serve you a sandwich and a drink at no charge."
Cons: "I booked this flight several months back and was stuck in the very back seat for both ways. Not sure how that happened. Tried to change for the flight home with no luck, seat does not recline and there was a block under the seat in front of me taking up the leg room and I had my foot in a cast."
Pros: "Good overall"
Pros: "I like the space on the aircraft. I have flown discount airlines before and this one had, by far, the most legroom. It was a very pleasant flight and the snacks are great."
Cons: "the flight left late and that is always frustrating when you are landing late at night."
Cons: "Less of a layover, more timely announcement of gate changes, WiFi and power outlets on the plane. The flight crew was excellent."
Cons: "Offer food And Mobil check in"
Pros: "The space in the plane is more than the other"
Cons: "Flight delays"
Pros: "At first the flight was delayed for 1hr and 10mjns staff kept tell passengers not to worry we would make our connection... as the flight delays continued I was told not to worry I would make my jfk connection.. I got off the plane and was given a gate only to be told when I got there the flight lef"
Cons: "Staff communication.. they clearly had no idea what they were doing ...i gout to the airport almost 3hrs.. enough time to find other options only to get stranded in Mexico City by a bunch of incompetent, fools."
Pros: "Seats comfortable and lots of leg room"
Pros: "Seat very comfortable, lots of leg room and love that we can get drinks and food for no additional charge."
Cons: "Checking in was a very long process, they had too many flights checking in at the same time and the lines were not organized well."
Cons: "Landed at the wrong airport. Pilot and flight attendants had no information. Didn’t get to the correct airport until 3 hours later. No apologies or accommodations were made for my physical disability."
Pros: "Staff is really nice and helpful."
Cons: "The boarding process should be a little better organized - the roping scheme etc causes a big mess when boarding different zones."
Cons: "Smooth ride. Everything was great."
Cons: "My flights where canceled do to an error that should of been correct prior to 48 hours, they couldn’t do anything for me and just said sorry. And I had to buy a whole new flight. UNACCEPTABLE!!"
Cons: "Boarding was a little bit late. Seat was saggy and a bit uncomfortable. Snacks were good. Crew was good. Flight was fine and arrived only a little late."
Pros: "Crew was great, seats were good."
Cons: "At least 1 meal would have been better on a 4 hour flight!"
Cons: "I booked a flight to Mexico City and was flown to Toluca. I am not happy"
Cons: "Flight to Mexico City was delayed 30 min and flight to los Cabo’s was delayed 60 min."
Pros: "Leg room, friendly staff, and can’t go wrong with a free whisky."
Cons: "Announcements should be more clear in English"
Pros: "CREW GREAT"
Cons: "LONG CHECK IN...2 HOURS. FINDING GATE TOUGH. NOT POSTED UNTIL LAST MINUTE. RIDE WAS VERY BUMPY."
Cons: "On time and comfortable .schedule and pricing work for me"
Pros: "Fast service"
Cons: "Old Plane, no entertainment, and staff did not speak a lot of English."
Pros: "Customer service at the gate was outstanding. I arrived without my confirmation number. No problem. The person checking me in researched my reservation. She was kind and courteous."
Cons: "Flight was late. Boarding was delayed."
Pros: "The seat space was great. I was really impressed. Comfortable seats."
Cons: "The short period of time to connect 1:40; after clearing customs at the Cancún International Airport one has to leave the arrival section of the airport take a shuttle bus to the departures section terminal 4 which took half an hour by the time I got to the departures my flight was already closed and even though they delayed I still ended up missing the flight as they wouldn’t let me on the flight"
Pros: "Free drinks"
Cons: "Seat did not work"
Cons: "They were not communicative with us, and they just kept on telling us the flight is delayed for 15 mins, then once that time would pass they would extend again. i believe our flight was delayed 2 hours."
Pros: "Absolutely the best airline I’ve ever flown and I fly a lot staff was friendly courteous expedited food was good everything was perfect."
Pros: "More legroom than any flight I’ve been on in years!"
Pros: "Plane is clean. Fair"
Cons: "Boarding process is disorganized. Everybody piles on a single lane and is not by zones. I hade a bunch of ppl from Zone 1,2,3 in front of me and it was hard to go thru"
Cons: "your return policy is bullshit, won't be booking through kayak anymore"
Pros: "The free booze of course."
Cons: "Delayed flight."
Pros: "On time and the crew Very cordial"
Pros: "Comfortable seating, flight attendants pleasant..better than expected"
Pros: "the seats were comfortable. The staff was helpful and friendly on the aircraft."
Cons: "There is nothing to eat but a tiny 100 calorie bag of chips on a three hour flight. Not great!!! Also the fact that to find Interjet's gate at the airport was impossible. Said it was leaving at B8, changed to B15 and then nothing was on the board until approximately 10 minutes before the flight left. The fact that the first 8 rows were empty leads me to believe that many people missed their flights!!! No TV. video was on a loop that played out loud. No place for earplugs on the seats etc. Must be an oldish plane."
Pros: "Lots of legroom and friendly staff. Planes are clean"
Cons: "Entertainment was a bit dated and not too many food choices but these things don’t matter for flights under 3 hours."
Airlines flying from Puerto Vallarta Ordaz to Toronto Pearson Intl have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Puerto Vallarta Ordaz to Toronto Pearson Intl
Masks required on board, masks provided on flights from Puerto Vallarta Ordaz to Toronto Pearson Intl
Social distancing seating
Middle seats unavailable to book on flights from Puerto Vallarta Ordaz to Toronto Pearson Intl
Testing for antibodies, testing for symptoms for flights from Puerto Vallarta Ordaz to Toronto Pearson Intl
Waiving of change fees. Search flexible flights from Puerto Vallarta Ordaz to Toronto Pearson Intl