Find cheap flights from Mexico to Toronto Pearson Airport

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— YYZ
24 May — 31 May1
Return
1 adult
Economy
0 bags
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Tue 24/5
Tue 31/5

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Good to know

Low season

August

High season

December

Cheapest flight

C$ 130

Average price round-trip

C$ 1,030

Good deal round-trip

C$ 832

Good deal one-way

C$ 429
Best time to beat the crowds (3% less expensive on average)
Most popular time to fly (11% more expensive on average)
Flight from Cancun to Toronto Pearson Intl
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to Toronto Pearson Airport

  • Looking for cheap airfare to Toronto Pearson Airport? 25% of our users found tickets to Toronto Pearson Airport for the following prices or less: From Mexico City C$ 429 one-way - C$ 630 round-trip
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly from Mexico is August.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Toronto Pearson Airport flight deals.

FAQs - booking Toronto Pearson Airport flights

Top 5 airlines serving Mexico to Toronto Pearson Intl

Scores according to KAYAK customer reviews
7.9
AviancaOverall score based on 13615 reviews
8.0Boarding
8.0Comfort
8.2Crew
7.8Entertainment
7.4Food
Airline reviews

No food - No entertainment! Service really sucks!

Read more about Avianca

No food - No entertainment! Service really sucks!

Kayak. You have got to be kidding !!! Get on top of things. !!!1

Pros: "On time"
Cons: "None"
Pros: "Overall trip was ok"
Cons: "Lady guiding people to register luggage was rude"
Pros: "Got the emergency exit seats, extra leg room"
Cons: "Choice of food"
Pros: "the crew was great and very friendly."
Cons: "I wish my return itinerary hadn't changed, that was a bummer. going from 10+ hours to something like 16+ hours was annoying."
Pros: "The wide selection of tv series and movies was excellent."
Pros: "vrew was creat"
Cons: "I asked to put lacto ovo vegetrian meals on my flights since I could not do it at booking and this guy only put it on my outgoing flight and not my returning so when I tried to check in I chatted with an agent he told me it had to be done 24h before and it was too late. So I had only snacks."
Pros: "the flight was on time"
Cons: "nothing"
Pros: "They didn't do anything more than a low cost line, and they aren't!"
Cons: "Better, food, beverage's, and happier personal, they look like they gonna be sick."
Pros: "Onboard service"
Cons: "The air conditioning was on full blast midway thru the flight. EVERYONE reached for jackets. Unacceptable."
Pros: "The food"
Cons: "The personal"
Pros: "The flight was very nice."
Cons: "The paper for migration they told us that was one for the group, and it was one for each of us, we have to make the line again on the airport..."
Cons: "Need to be more careful with the time"
Pros: "- Plane seats were comfortable - Inflight entertainment - Friendly airline attendants"
Pros: "Staff and service was exceptional!"
Cons: "Spent two hours on the tarmac before takeoff. We barely made our connecting flight. Unfortunately, our luggage did not."
Cons: "The 4 hour delay to leave Roatan"
Cons: "Delayed"
Pros: "Overall"
Cons: "It was almost half an hour late to departure"
Cons: "Avianca decided to strand a bunch of passengers at 2am and the reason was that the pilot was "sick." When we asked to be switched to a different flight so we would not have to wait until 2pm the next day, they eventually booked us on an early flight. We stayed in the airport overnight in anticipation of this flight. The next morning they informed us 10 minutes before boarding that they delayed that flight so we could no longer make our connection. We had to spend 15 hours total in Bogota airport before being able to go home. Avianca used to never be this inconsistent with flights. They should not be allowed to do whatever they wish to passengers flights and offer minimal compensation when they inconvenience customers."
Pros: "The schedule on time"
Cons: "The air conditioning too hot!"
Pros: "The staff on the plane were extremely friendly and quick to assist when needed. Always checking in and making sure our flight was smoothly and we were happy."
Cons: "There was only one option for a snack on the way back after breakfast (Spanish quiche) and I wish there was another option for those that do not enjoy quiche."
Pros: "Lost my luggage."
Cons: "The whole expericence was terrible. My bag is missing, the customer service for avianca airlines is the single worst experience I ver had to endured. Never again will I use either kayak or avianca. I’m a chef concierge for the four seasons hotel in NY and I will be sure sharing my experience."
Pros: "Crew"
Cons: "The plane was small and not clean."
Pros: "It was a fast flight. Overall good."
Cons: "The lines to check in the luggage in Barranquilla Colombia took long although there was not that many people. Overall not that much time, the boarding process in Boston was fast an friendly ."
Pros: "Más espacio entre sillas"
Cons: "No quiero que cierren la sala vip tan temprano"
Pros: "Nice company."
Pros: "the TV!"
Cons: "the food and the selection of movie"
Pros: "Very nice whole experience. No waiting for check in or security. Boarding was quick & efficient & flight was excellent. Much better experience today than the other day flying with LATAM"
Cons: "the aircraft. kind of old"
Pros: "Very smooth day at the airport and in travel. Thank you Avianca"
Pros: "Canceled flights and delays"
Cons: "Canceled flights and delays"
Pros: "They planes are excellent versus other local airlines"
Pros: "Flight on time"
Cons: "Easy boarding"
Pros: "Much better boarding experience and many new movies to choose from. I watched the new Beauty and the Beast."
Cons: "Their protocols for taking off and landing are a little dated. Passengers are not allowed to use blankets during take off/landing, also all window shades have to be open. They were very serious about it."
Cons: "Falta de respeto a los miembros Diamante."
Pros: "We just spent the last 3 weeks in South America including Peru, Ecuador and Galapagos. We took a total of 9 flights with Avianca including a couple of 50-55 minute connections. Flights were consistently on time and service was great. Amazingly, our luggage made it too despite the short connections. Service was very good. The crew was pleasant and they were always serving drinks and food/ snacks even on short flights although food is usual coach fare. All in all a very positive experience. Most of the North American airlines could learn a thing or two regarding punctuality, service and baggage handling."
Pros: "Was ok"
Cons: "We had to wait more than an hour inside the plane to take off, we arrived 2h late"
Cons: "Chair a bit uncomfortable"
Pros: "Clean and smooth. No problems. Food fine, nothing special, but no complaints."
Cons: "Crew was incredibly ruse"
Pros: "The crew and the time flying"
Cons: "The delay :("
Cons: "Cabin too warm. Service too basic"
Cons: "The waiting area was closed and it was shortly before the flight that it got opened."
Pros: "I liked the way the crew treated the pasengers and helped them I wished every avianca crew was like this one"
Pros: "Everything"
Pros: "Timing"
Pros: "The complimentary blankets and pillows"
Cons: "The crew constantly putting our window shades up"
Pros: "Solo el avion. Que era un dreamliner"
Cons: "Pesimo Se atraso 10 horas Nadie fue capaz de dar una explicacion Perdi mis conexiones y nadie respondio por ello El asiento incomodisimo Reslmente un desastre Nunca mas vuelo en esa aerolinea"

Another good flight newer plane therefore better seats. The landing was excellent!

Pros: "Movie selection are great"
Cons: "The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie"
Pros: "Crew was nice"
Cons: "Free food"
Pros: "The flight landed early. Check-in staff were great."
Cons: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Pros: "There was an available seat next to me"
Cons: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"
Pros: "Entertainment"
Cons: "Plane got delayed several times. They changed the gate 7 times. And then they lost my luggage. Not a good experience with Delta."
Pros: "The crew was amazing. Kat and the other stewards were very friendly."
Cons: "Maybe the option for free upgrade to first class if flight is not full??"
Cons: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"
Pros: "Crew was amazing."
Pros: "The planes were actually Delta. Comfortable and spacious in economy. Amazing crew at the airport and on the plane."
Cons: "Honestly nothing to improve"
Pros: "Crew was friendly and appreciative of our business."
Cons: "Gate agents should announce the new boarding categories. I'm a seasoned traveler, yet I did not know the categories. It was more intuitive to use Zones numbers, instead of what you have now."
Pros: "All was smooth on s busy day in Puerto Vallarta. Everyone cool, supported by good crew,"
Cons: "Good"
Cons: "Boarding was a little confusing with seats not being assigned ahead of time"
Pros: "Great entertainment options!"
Cons: "The seats are still too small. I also wish there were hot options for food."
Pros: "Good snacks"
Cons: "Nothing"
Pros: "Internet, seat."
Cons: "Tv screen, sound ."
Pros: "Extra leg room was great"
Cons: "Entertainment system was flickering"
Pros: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Cons: "No complaints"
Pros: "Crew were helpful and pleasant"
Cons: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Pros: "On time, great service, a lot of legroom."
Cons: "Nothing."
Pros: "Was in exit row & most sandwiches were no longer available. Poor planning since there were 15 more rows after me. Snacks& nuts were only other choices for 3 hr flight. Flight attendants couldn’t care less."
Pros: "Cannot. Figure out how to use the wifi."
Pros: "Unlike the flight from DTW to PVR, the sound didn't keep cutting out on the video screen, so I was able to watch a movie this time."
Cons: "The last row is always awful. It would be nice to at least be able to recline the seat."
Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."
Pros: "The crew was very warm and friendly."
Pros: "Got in 1/2 hour early"
Cons: "Z"
Cons: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Pros: "They have few movies selection that was good"
Cons: "I like being in a big space faster. And clean good service I"
Pros: "Costmer service great"
Pros: "My experience with Delta was excellent. Everything from checking in, boarding, flight, and landing was simple. Everyone I came into contact with was extremely helpful and courteous."
Pros: "Great service and staff. On time both directions."
Cons: "I couldnt check in online and reserve my seats"
Pros: "We fly lots of different airlines including Delta. They have really risen to to the top in recent years. Today's flight was great.. helpful crew, decent seats with ample legroom( I'm tall). The snacks were decent for what they were. Definitely keep flying with them!"
Cons: "Boarding was a little crazy but everything in Mexico is a little loco so it was to be expected I suppose. The ramp crew handled things well in the end"
Cons: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."
Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"
Pros: "The staff is very friendly. Most pleasant airline I've flown with."
Pros: "On time as scheduled."
Cons: "N/A"
Pros: "Left early and arrived early."
Cons: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."
Pros: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Pros: "Refurbished plane. Lighting was good"
Cons: "No TV screen"
Pros: "Flight all left on time and actually arrived early. Nice to have free movies, shows, etc. Good selection of current stuff"
Cons: "Seat spacing width is too narrow. Knee room was good as we had an exit row."
Pros: "Crew worked incredible well with all the passengers that lost connection flights."
Cons: "Same thing, flight was delayed about three hours."
Pros: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Cons: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."
Cons: "No space in the seats"
Pros: "Delta employees knew what they were doing in PV"
Cons: "N/A"
Pros: "Crew"
Cons: "3 hours there before the departure."
Pros: "No issue. Everything was good."
Cons: "Not much. Everything was good."

Na

Improving better equipment. It’s an old modified 737s.

I travel with a Service Dog. Have a relief area please on both sides of security. With fake grass got the dogs and washing area so it will not smell of hog urine.

The free movies were great. Crew and airport personally exceptional. Way too cramped cabin. Although boarded at 8:20 and had 4 hour flight, offered no breakfast. Only offered one biscuit with high amounts of high fructose corn syrup. Inedible. I'd prefer a 'breakfast bar' or low sugar muffin. All in all a good flight

Pros: "Ordered boarding"
Cons: "Cleanliness, comfort!, less crowded"
Cons: "If we were not forced to pass through Costumes and take our Luggages and go through security again, although we were in transit for couple of hours only. I lost my pierce and no one helped"
Cons: "Food was bland and simple (Aeroméxico offers slightly better, would look to model after amazing Air Asia setup) and would add more movies to the inflight entertainment system. But overall, all good!"
Pros: "I asked to be seated next to my travel partner at check and was told it was done. But I ended up in the last row and he was in row 17.....So much for being a frequent flyer on Copa. Plus there was no over head compartments in the back of the bus for carry one. The staff was not truthful not helpful."
Cons: "Much better treatment especially since I have Copa frequent flyer miles. The hombre that cheed me in did not try to seat my partner and I close."
Pros: "Both good"
Cons: "It would have been nice to have our own video and the choice of our own entertainment, as I get with United"
Cons: "Blankets could have been clean. Crew could have been nicer, flight could have been without constant turbulence."
Pros: "Everything was great"
Pros: "the only plus was that the plane had TVs and blankets, and a meal. otherwise, not much"
Cons: "Everything... not a good experience overall. We were significatnly delayed for no reason. poor communication, rude staff and no wifi. seats very uncomfortable..."
Cons: "Horrific experience. They overbooked the flight. I bought these tickets 4 months ago. We were forced to stay in Panama until abother flight the next day. We were split from our group. I called the travel agency, I called Copa airline to confirm. The both assured me I was good to go. They were both"
Pros: "The crew was very good. Comfort is poor..."
Cons: "Wider seats."
Pros: "I liked the service, everything they provided."
Cons: "Entertainment. They need a screen on each seat like other airlines."
Pros: "Boarding was amazingly fast."
Pros: "Excellent airline. Best to connect the America's."
Pros: "Comfort an staff"
Cons: "The bathroom on the plane was not clean"
Pros: "Everythng"
Cons: "Nothing"
Pros: "everything is so very good"
Pros: "Atención muy buena y cómodo el avión"
Cons: "Lost baggage"
Pros: "Fly attendant services , always asking if I need something ,they are the best"
Cons: "Phone chargers not available"
Pros: "Smooth flight, made up for lost time"
Cons: "Very unpleasant experience with crew generally. Very surprising, given previous experiences with Copa."
Pros: "Everything was excellent! Did not eat the food."
Cons: "The flight from Panama City to Washington, DC didn't have the personal television screens."
Pros: "Nothing"
Cons: "We were delayed and they didn't even say anything. They wouldn't even let my friends come even though they had correct documents. Never flying again."
Pros: "The welcoming and attentive service"
Cons: "Seats are too small, my legs did not fit. Seat did not recline."
Pros: "old plans seats are not comfortable no power for charging, small business class yet they ran out of a food.. copa airline lounge at Panama city is a zoo no place to seat and people were setting on the floor. useless."
Pros: "Flight was on time. It was my connection flight, arrived from Mendoza ARG and continued to Toronto. In Mendoza I got boarding pass for second leg of flight (Panama - Toronto) with the gate number and boarding time. Everything was correct, not even gate number changed. Plane was new, crew OK, food OK. It was a pleasent flight."
Cons: "Nothing."
Pros: "The quality of the food was excellent but I missed a coffee or tea after dinner and in the morning. The crew was the best I had flew with."
Cons: "We did not have the little TVs"
Pros: "The crew was friendly and informative. Even though it was a full flight it was very punctual."
Cons: "How people are randomly pulled of flights and stuck in countries and cities they dont want to be in due to the airlines overselling policies. It doesnt provide security or comfort as a flyer with the airline and makes me think twice about buying again with airlines that can do this type of things to their customers."
Cons: "They weren't able to get my traveling companion and I seats next to each other."
Pros: "Nothing"
Cons: "Despite booking this trip months in advance, Copa overbooked the flight by 10 people and randomly decided that I would have to fly standby. I was traveling with 2 other people who had to give up their seats as well and we missed an entire day in Panama City. We had already paid for the flight and booked plans around being at our destination at the suggested time that we had to cancel. I will never fly Copa again"
Pros: "Good service, friendly and food is not bad at all."
Cons: "Bathrooms are super small"
Pros: "I was treated very well, and respectful in my needs. It was simple but nice."
Cons: "I don't remember nothing that make me be uncomfortable. I pay for economic class, then I got that."
Pros: "Flight was on time, crew was polite and there was variety of entertainment."
Cons: "Food quality was very poor. Need to improve. Chicken empanada thin as paper. "Waffle" was made of an unknown substance that tasted terrible. Egg breakfast was mostly chunky potatoes half cooked accompanied by 2 leafs of overcooked spinach. Only good thing: platanitos' chips. Long overnight flight with No pillow and No blanket offered."
Pros: "I've always had a great experience when I travel with Copa!"
Pros: "All was. Ganythingood"
Cons: "Nothing"
Pros: "Same as above"
Cons: "Same as above"
Cons: "Frecuentes retrasos"
Pros: "Friendly crew, good food."
Cons: "Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."
Pros: "Same as above"
Cons: "Same as above"
Cons: "- Flight delay - ONLY ONE bathroom for economy class -No wheelchair service on arrival ( asked before the flight) -Very bad food"
Pros: "Please see above"
Cons: "Wheel chair service was bad"
Pros: "I like that my seat was comfortable and I had movies to watch"
Cons: "It was not clear on leaving the plain where to collect luggage"
Pros: "The service and employees"
Pros: "quick fast and easy. It was over before i knew it, which is nice on a flight."
Cons: "The air conditioning was quite cold....not as cold as the previous onee between BZE and PTY, but still far colder than it needed to be. Im glad we brought jackets."

Delayed because of late incoming , but once loaded, was a great flight.

Pros: "Brian at the desk in ft Lauderdale was fabulous great personality pleasant smile just delightful"
Pros: "Crew were very friendly and efficient. The flight was uneventful"
Cons: "Free drinks. More options for free snacks"
Pros: "Very attentive, friendly and efficient flight attendant. Smooth flight. Informative captain."
Pros: "The pursar was super. She joked around with the passengers to make them feel comfortable"
Pros: "The pilot got us to Toronto."
Cons: "Everything. Contrary to most of my experiences with WestJet over the past nineteen years, this was the worst, overall, trip I have ever had with them, from delays, to missing my connecting flight, to gross incompetence with the staff, to a failure to even empathize with our situation (with a baby!)."
Pros: "not much, not even close to the service and comfort I am used to flying."
Cons: "Keep planes in working order"
Cons: "Flight was delayed two hours and not handled well by the airport staff. Boarding was a mess and disorganized. We were not kept informed of the reasons for delay."
Pros: "An hour and 40 minute delay which would've made me miss my connection.bfortunately for me the next flight was delayed so with that and running through the airport to get from one gate to the other I made it... But stressful experience overall."
Pros: "The food"
Cons: "The staff insisted on putting bags underneath seats for a 13 hours flight..."
Pros: "flight was good not problems"
Cons: "I don't think anything could have been done better"
Pros: "Flight was early and bags came out before scheduled arrival"
Cons: "Plane smelled of sewage"
Pros: "Flight and ground crew handled a cancelled flight perfectly, with good communication with the passengers, efficient handling of bag retrieval and hotel accommodation. “Rescue” flight following day was appreciated."
Cons: "Flight was delayed over 2 hours at Pearson Airport."
Cons: "Sat in Plus. Horrible service. No hot towels. Had to ask for 2nd drink and was refused a coffee and Baileys with at least an hour left in flight. No snacks offered or served. The attendant spent most of her flight hiding in her seat and reading a novel. Brutal!"
Pros: "The attendant didn’t take any chance on rainy whether condition and got me on an earlyer flight to make sure I wasn’t goinig to miss my connections flights. It worked out perfectly."
Cons: "Everything was perfect. Thank you"
Pros: "The crew was ok and the service acceptable"
Cons: "The got us a terminal in Toronto (for connection flight to Montreal) which took us 1 hr and 10 mins to switch. It is Air Canada which is sabotaging this good airlline. Is it unacceptable and Air Canada Rouge service is worst. Never fly ever again with Air Canada. I will give another chance to WestJ"
Pros: "Was the crew amazing, seriusly, we loved."
Pros: "The staff on board the westjet plane were nice but a bit short (except one blonde women flight attendant, she was lovely). The others seemed to be a bit short, likely due to heat or annoyance at punta cana airport"
Cons: "The boarding of the plane was by far a complete failure. I understand we are held hostage by PUJ airport but westjet needs to step up their canadian staff there. Language by westjet staff basically Spanish only and rude. We waited on a bus to drive 10 feet to our plane and the driver seemed to enjoy letting us sit in a closed bus with babies and children and elderly. One day this will cause a serious medical issue and westjet will pay dearly. Again, I am aware we cant control that but having a canadian manager there to ensure common sense is used with their customers from gate to plane is a must. Until better I will never fly westjet from there again. On the plane they ran out of food. Again major organizational issues from the companies point of view. Also made me pay twice to pick my seats on my connecting flights. This is petty and cheap. I will be demanding a discount or rebate from westjet due to all the above. If not my story will continue."
Cons: "Luggage left behind due to a troubled fire alarm system in the baggage dept of the plane This maintenance issue delayed us 4 hours The ground crew had to push one of their loading tractors out from under the plane after unloading the luggage. Perhaps the PEI airport crew are lacking in maintenance procedures. It's always a little things that get you into trouble and cost lives."
Cons: "I had safety concerns on the flight from YVR to Toronto because seated in the exit row were two individuals who were brought to the gate assisted on a cart and had to wait for assistance to get on and off the flight. They had very poor ambulation which made me nervous as these people have agreed, by sitting in the exit row, that they are able and willing to help in the case of an emergency evacuation. This was not a safe situation and was noted by several passengers."
Pros: "WE HAVE SPECIAL NEEDS AND THEY WERE VERY HELPFUL TO HELPING USE WITH ARE NEEDS THANKS SO MUCH IT WAS A PLEASURE TO FLY WITH WEST JET CHEERS monica formosa and josephine formosa thankyou to all west jet employees such wonderful kind hearted people"
Pros: "The crew were very amiable and one member in particular was quite funny during the seat belt demonstration. First one I've paid attention to the entire time."
Cons: "Plane was freezing cold and seats were quite uncomfortable."
Pros: "It was easy getting through the line and onto the plane. The seat was on the window, which I wouldn't normally sit in, and was comfortable enough for me to get an hour of sleep on an overnight flight; I'm content with that."
Cons: "The fee for changing my assigned seat, thus the window seat, and one of the flight attendants was very impolite; though overall the flight attendants were pleasant enough."
Pros: "It was clean and on time"
Cons: "Five hour flight delay due to a flight attendant not showing up on time, not taken care of in any way"
Pros: "Crew was good as usual."
Cons: "Thought the flight may have been delayed due to issues with ice rain in Toronto. From what was said, it wasn't that, some other issue with the plane and a cancelled flight in the west. No email in advance, no apologies, no freebies (like even a stupid sandwich). You sit an extra 2 and a half hours in an airport with a 5 year old before a 4 hour flight, and see how much the lack of anything grates. And paying for the first bag on the flight. And the emails they did send were after we were already at the airport-in no time to do any good. I Usually like West Jet , but losing my faith in them. Wonder how flair is..."
Pros: "Agreed to check bag at gate, early boarding in return. Great gift!"
Cons: "LaGuardia is terrible. They shrank departure lanes and we got stuck on the plane for an hour. I hate this airport. Something always goes wrong."
Cons: "No headsets Ran out of several of the food items -- I was in row 10 and they served from the front.... A bit disorganized boarding process but it was Mexico ... Comfort? The seats are way too crowded, and the guy in front of me put his seat all the way back so it was very uncomfortable."
Cons: "Yea missed the connection due to taking an obviously not sick young woman off flight from Jamaica I am a doctor"
Pros: "No much.."
Cons: "To start.. due to your company combining two out going Toronto flights in Vancouver and then being late off the ground in Vancouver because if that we missed our connecting flight in Toronto to Ottawa. This in turn made us miss a very important appointment in Ottawa. I’m sure the company loves that they saved money by combining those flights however you flunked the test with me. All the corporate could care less about me missing my flight after they look at the bottom line but I will be taking my $1600 plus money elsewhere in the future because of the aggravation, frustration and I don’t care attitude that your company has provided me. I’ll I want to do is get back to Vancouver in my return flight hopefully put most likely on time with my two girls and forget that your company does exists. Thanks for the headaches and goodbye.."
Pros: "THE flight got me home"
Cons: "Th check in staff made light of what seat I was assigned stating it was the best seat. 23A a bulkhead back row seat that did not recline. I was then Seated next to an individual that should have had two seats to themselves instead of most of my seat and theirs. I was literally pressed into the bulkhead by the very large person next to me. Who had another large individual next to them. WestJet used to be a great airline that Had a little more legroom. Now airlines like flair offer the same flights with more legroom wider seats and far lower costs. WestJet has lost me as a customer that used to pay a little extra if There was a WestJet flight option"
Cons: "The stewardess (Stephanie was her name I think) grabbed my arm and pushed it out of her way rather than asking me to move. While it may sound dramatic, I am certainly not accustomed to a stranger putting their hands on me and it was hugely inappropriate and ruined my flight. This was my first WestJet flight after flying countless times with Air Canada. The whole experience was soured and I will never look at WestJet the same again."
Pros: "My first trip started on a poor note; I got to airport about an hour before boarding, only to find out that my flight was rescheduled from 9:30am to about 6:15pm ( or so) on that same day without prior notice. I went up to the counter and asked for confirmation for the switch and inquire if there was an issue, which may have affected my original flight. Turned out that the change was due to weather conditions at Toronto (makes sense). I had suggested that it would have been nice to receive some sort of notification, before starting that day way too early and inconvenience of going to pickup my car from the airport parking, only to come back again. The attendant sympathized with my plight and compensated me with a lunch voucher (which was nice of him and WestJet). Matter was resolved; I came back to catch my flight and the trip was wonderful :)"
Cons: "I didn't like the fact that my flight was rescheduled without receiving any notification from Westjet."
Pros: "Plane was clean"
Cons: "Waitjet did not perform preventative maintenance and had to change a tire at Gatwick delaying flight by 2 hours with terrible/late/inaccurate information about when flight would resume = FAIL Result was overnite in Toronto. Lets see how the 6:45 (3446) goes ?"
Pros: "The flight was average. Not great but not bad"
Cons: "I was forced to pay 50 dollars for our first piece of checked luggage on our return flight. This was not indicated to me when purchasing the ticket and absolutely horrible policy of weet jet and kayak by affiliation. How can you be selling tickets and not clearly indicating whether or baggage is not included. Also when we checked in it did not indicate this fee. It wasn’t until we got to the airport were we notified. Not that it makes a difference because obviously if we checked bags original departure we would obviously need to bring them back. The whole thing seems sleazy. Otherwise the service was pretty good."
Pros: "Westjet scheduled me for the next available flight for free, unfortunately, it was the next morning."
Cons: "The Halifax airport security took so long that I missed my flight and had to check into a hotel."
Cons: "We were told not to take the late flight to TO as Westjet would not hold the connecting flight (TO to Gatwick) for us. This meant our TUI connection in Gatwick to Chambery would have been wasted along with bus transfers. West jet did not offer us AC flights that were available to keep us near to our schedule. We ended up cancelling the Westjet flights and buying AC flights to Heathrow at a cost of $3300 + $300 taxi to gatwick + abandoned bus to Gatwick Westjet did offer us a flight on Sunday ! In the end, we are not sure if booking thru Kayak was part of the problem as Wesjet staff said ..... Oh you booked thru a 3rd party Comments ?"
Pros: "The attendants are nice."
Cons: "The flight was delayed for abiut 2 hrs and when we boarded the plabe the auxillary power supply tyat provides the plane with power when it's parked in the terminal was broken which meant the plane was freezing cold, where we were basically forced to sit for another 45 minutes due to some baggafe issue, before the plane finally turned on its engines and warmed up the cabin. This happened in Toronto during winter (-15 degrees Celsius).... Westjet service has been terrible."
Pros: "Quick flight, boarding in Vancouver easy, close to security, it crowded."
Cons: "Connection in Toronto was tight. The flight to bos boarded late so we didn’t miss it but we cleared security and customs to US and ended up there 5 min after scheduled pre boarding time."
Pros: "It was a smaller aircraft and the staff were friendly"
Cons: "was right at the back of the plane and could not hear the announcements clearly."
Pros: "I am mute and the staff was generally good at accommodating my communication methods. (still wish more staff knew American Sign Language; that remains the best flight experience ever)"
Cons: "Staff updated my status to Deaf passenger without my knowledge. I am not Deaf, my hearing is fine and I understand English perfectly. I have no problem understanding the safety messaging. I am mute, I can't talk, that's all. I try not to misrepresent myself so that I don't take resources from Deaf people, so this frustrated me. also, I guess WestJet changed food policy again, now MUST pre order food, because no food was available on the flight if not Plus."
Cons: "We were delayed by two hours and didn’t take off until 10 m which was a huge inconvenience"
Cons: "Need a check on Canadian flights when booking to see if the person needs a visa now that the rules have changed. I spent an hour at the airport filling out the on-line visa application unsure if I would be able to make the flight... just glad that the process took an hour and was approved. Please add a box to check if not a US citizen to refer to ETA site for visa needs.... less stress"
Pros: "The fact that air Canada had a flight around the same time"
Cons: "Kept delaying with no clear idea of when we'd actually take off"
Pros: "Poor"
Cons: "Luggage did not arrive in Pisa. No big concern expressed or info given in support of what I could spend to get essentials. Poor communication. Need an English speaking BA employee to sort these messes out. My luggage was to go from Londod ON Canada to Toronto Canada to Heathrow UK to Pisa. Made call in evening and part of info I had given at airport as to my hotels to receive luggage when found was not communicated in the computer.Luckily I called."
Pros: "I thought the flight was a smooth and comfortable one, the pilots are amazing at what they do. In my opinion they have one of the most under-appreciated jobs on the planet. They got everyone home safe and sound, and at the end of the day that's the most important thing."
Cons: "When people travel, as a professional airline you would think that luggage and food is something that would be provided for its passengers. People very rarely travel empty handed. You would think that after spending so much money on a ticket, one small meal and 1 piece of baggage would be included. It really turned me off when I realized that I had to pay extra for this. Ask yourself one question, would you travel empty handed? Would you feel comfortable paying $10 for a meal that should cost $5? I get that it's a money grab, but c'mon your company already makes millions (possibly billions) atleast provide people the option to bring one piece of luggage and a meal. I will NOT be using westjet to fly to Trinidad anymore. The flight was good, but many other airlines provide a smooth and confortable ride as well. That being said, things like that can cause people to stop using your airline and go somewhere else. Just something to think about... Caribbean airlines provide the samething your company provides, except they give you food and allow you to bring luggage woth no hassle."
Cons: "Long wait for luggage, even tho' we were the only arriving flight Then 3 other flights arrived... EVERYONE from our flight had to go through inspection at customs, which made it even longer. 60 minutes to get out of the airport"
Pros: "The return flight was acceptable. seats were comfortable. Would recommend on spending the extra $$ on get extra legroom seats."
Cons: "Flying out on December 24, the airline kept us at the airport for 6 (including 2 hours on the plane) hours before cancelling the flight because they could not get water pressure to the washrooms. We were supposed to leave for London (LHR) at 8:35pm and were notified of the cancellation at approx 2am on December 25. The only other flight that would be available would be on December 25 at the same time the 24th flight was supposed to leave. The service desk was not taking any requests for finding or re-booking flights, we were supposed to call their support number at 7am on the following day. We were offered cab fare accommodation from and back to the airport. They offered hotel stay which I passed on. They provided $60 of airport food that could only be used at certain restaurants, not compatible to purchase chips or drinks (non-alcoholic) from other stores. The coupons as compared to Air Canada, which are valid for a year were only valid for 24 hours. In the end the only "monetary" compensation I got from WestJet was 250 westjet dollars that expire in 12 months."
Pros: "The crew were attentive and accommodating. They identified my bad situation and rectified it quickly. 5 stars. No complaints"

All late, take off, arrival, getting the gate, all bad

In Mexico City they need more workers to help you get to your gate.Lost my connection due to bad communication on screen changing departure gate in Mexico City .They admitted there was a change but said it was my responsibility of asking ,I could not get information there was not enough employees to ask. I end up going with a different airline early morning next day..or I would of been there till Tuesday night!

Pros: "Flight on time and professional crew"
Cons: "N/a"
Pros: "This was my first time flying with this airline and it went above expectations!!"
Cons: "It was fantastic!"
Pros: "Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks."
Cons: "FOLLOW COVID-19 TRAVEL GUIDELINES!!!"
Pros: "All in time"
Cons: "Size of sits"
Pros: "Everything"
Cons: "N/A"
Pros: "Seats"
Cons: "Nothing"
Cons: "The lunch could be better with a cracker or Bread."
Pros: "Crew nice"
Cons: "The flight was delayed more than 6 hours...and they just dragged us along one hour at a time, effectively ruining our day"
Cons: "Our flight from Cancun to Tijuana would not let us on the plane because we went to get something to eat after we had checked in and the Stuart at the gate said we were too late to board when we still had 35 minutes before the plane was scheduled to take off"
Pros: "I had a 1:59hr delay takeoff which made me lose the connection in CDMX to GUA and had the worst service attitude from an Aeromexico personnel at the counter."
Cons: "Train the staff in quality service. Focus on empathy."
Pros: "They are so friendly"
Cons: "The restroom"
Pros: "Nice Crew. Seats ok."
Cons: "Nothing to add"
Cons: "Nice on time"
Cons: "Good flight and right on time"
Cons: "Paying for luggage even with million Miler skyteam elite card. After paying for luggage then it didn’t come out on the belt and I had to get help to find it. Aeromexico should be avoided at all costs"
Pros: "the crew was very gentle."
Cons: "I could not get my chair in a more confortable position to sleep, it did not work. Because of that my 6 hour and a half trip was very long and unconfortable and i ended up with pain in my lower back."
Pros: "Very friendly and helpful"
Pros: "I really liked the Tv screen on the 737-800 Toronto to Mexico whoever i believe they should be adding 737 Max to this route as Toronto is a megacity and this plane is kind of old for serving this busy route"
Cons: "The plane seats are so uncomfortable i was trying to sleep on that for like 3 hours without success"
Pros: "Everything"
Cons: "Nothing"
Cons: "Choice of music and movies limited."
Pros: "Free in-flight entertainment, and headphones are great for a long flight like that, plus the food was decent."
Pros: "It would be nice if you could use the AeroMexico app and watch entertainment on your phone, without paying."
Cons: "There was throw up on the row in front of me and since no one on the flight before said anything it didn’t get cleaned up right so it had a smell to it."
Cons: "Seats"
Cons: "On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset."
Pros: "The available entertainment, the amenities, there was no upcharge for things like the ear buds. Bilingual staff that was able to communicate with all guests."
Cons: "Nothing to comment"
Pros: "It was quick and easy to get through everything"
Cons: "Na"
Pros: "New airbus. It is quiet & comfortable. Free snacks. Good selection of free movies."
Cons: "That our boarding gate was changed. I had wheelchair assistance so it was a little scary hoping that the assistant would come get me in time. It all turned out OK ."
Cons: "Mexico City lounge was terrible as their key hub , the wife and food was bad so I went to the hsbc lounge as I am a vip there was well"
Pros: "Fast boarding, decent seat space (AM+), fast, courteous staff"
Cons: "I paid $14USD for internet assuming the USB charging ports worked, only to find that they did not, getting only 15 minutes of my 6 hour flight!"
Pros: "Everyone was polite & kind, and incredibly efficient."
Pros: "The service was extraordinary since the first moment I checked in. Crew was super attentive, professional and over standing. The service in airport was fast and efficient and in the plane crew and services totally exceed my perspectives. Thank you!"
Pros: "I enjoyed the movies on board, entertainment great!"
Cons: "This my 3rd trip to PVR on airline. As a delta frequent flyer I have always gotten upgraded or standby list. For what ever reason on my return it seemed staff working at airport today ALL gave me false info and finally in the end when I wanted to pay for upgrade told flight sold out ! False ! 3 Empty AM Plus seats 5 Ross in front of me . So I was separated from my friends as they sat in first class. I blame the gate staff since none had a clue ! Horrible e periwnce for first time at Mexico City airport. We also left Aweomexico lounge since was dirty and went to American Express Lounge that was clean z"
Pros: "The food was good entertainment was too."
Cons: "The fact that they lost my bag. No one ever helped it contacted me. No $ was given so I had to buy my own clothes. Still don't have my bag. Been home for 2 days and haven't heard anything from Aeromexico."
Pros: "The service and flight attendants were nice and genuine"
Cons: "The food and the male flight attendant from EZE to Mexico was not friendly, I didn't see him with a smile at all"
Pros: "None"
Cons: "How the gate lady was rude when asked a question. No personal entertainment system."
Pros: "Punctuality"
Cons: "Online checkin not available. It should be. Gate should be announced earlier"
Pros: "Attention"
Cons: "Seats are very tight, uncomfortable."
Cons: "On June 29 Aeromexico Flight 2683 arrived in Mexico City airspace and the Captain informed the passengers that the plane would have to refuel in Alcapulco due to inclement weather in Mexico City. The website https://www.timeanddate.com/weather/mexico/mexico-city/historic reports NO inclement weather on that date or at the time that AM 2683 was to land. I observed partly cloudy skies from my window seat as well. The ground crew in Alcapulco was unprepared for AM2683 and the fueling was delayed. After doing so, AM 2683 landed AFTER my connecting flight AM 684 was scheduled to depart at 1:05 AM on June 30. A female connection agent met me at the baggage claim and informed me that that AM 684 had not been held and had departed. The female agent was unhelpful, dismissive and rude. In fact, she had taken a personal cell phone call at the connections desk prior to assisting passengers of AM 2683 which lasted many minutes. She escorted us to the Aeromexico counter where I waited 30 or more minutes to speak to a representative. The representative at the Aeromexico counter informed me that there were NO flights to Quito until 1:05 AM on July 1. I asked if she could book me on another airline and she informed me that because the delay was weather related Aeromexico had no obligation to accomodate me. She booked me on AM684 for July 1. I asked where I was to wait for the next 24 hours and she said Aeromexico had no obligation to pay for lodgings. She gave me food vouchers for the airport. I immediately logged onto Travelocity.com and found a Copa Airlines flight to Quito leaving that afternoon which was in fact OPERATED BY AEROMEXICO! I booked that ticket myself and waited in the Mexico City Airport for 14 hours. What would have taken 10 hours took me 22."
Cons: "They lost my luggage."
Pros: "Flight 1: bathroom bigger. Flight 2: good service. In flight 2, the service was better. We could sit next to each other. Flight 2 had better entertainment, more choice of movies and better screens."
Cons: "In flight 1, from São Paulo to Mexico City, my husband and I were separated. It was suggested by the stewardess for him to move to another seat 20 rows away due to his size. Instead of separating two people, why not ask the single person if she would rather have more room. But the steward said only one of us could move, me or my husband. The reason he was moved was that there were two empty seats, so he could sit comfortably; however, no one told the woman sitting in the three seat aisle that he would be sitting there. So she basically took over her seat and the neighbouring one. The crew should have been the one to inform her the reason for his move there. It was a horrible and unnecessary experience. Because of my husband's size, I am needed to help him with his tray and I had his medication."
Pros: "Very quick response time at the airport. Web check in worked very fast on my mobile. flight was on schedule."
Cons: "No bridge, so we have to use bus upon arriving to CDMEX airport."
Pros: "Everything was great"
Pros: "crew was very nice"
Cons: "40 minutes delay to take off"
Cons: "Everything about the flight is good"
Pros: "Received a notification (good) from kayak that flight from Puerto Vallarta to Mexico City was changed by 2 hrs 26 minutes., Aeromexico did NOT consider connecting flight to JFK. 50 minutes with 2 TSA checks no elevator and 4 flights of steps with carry on baggage and cross the entire airport for gate 59 from transport gate for passengers with age and medical issues. Unable to reach airline prior to airport arrival. Unavailable. Finally was told by customer service that if I hadn't gotten in an earlier flight we would have missed our connection"
Cons: "Unavailability of personnel in English. Given misinformation when I finally connected to someone. This is a recurrent problem. Friends actually missed the flight one week prior with same travel itinerary"
Pros: "The Flight was on Time , good crew , good Food"
Pros: "The flight was on time and the crew was helpful."
Cons: "Looks to me that the seats have shrunk and the space between rows is inadequate. I was pretty much frozen in one position for five hours, unable to move much. I know that this has nothing to do with the crew, and everything to do with the airline itself, but it will have an impact nonetheless, on the overall experience."
Pros: "Me parece buena la idea del Gogoinflight para poder ver contenido de entretenimiento en aviones sin pantalla."
Cons: "Sin embargo, la señal de WiFi se desconectaba constantemente. Durante el vuelo tuve que re-conectarme al wifi no menos de 20 veces. Así no se disfruta."
COVID-19 information

Safety measures for airlines flying from Mexico to Toronto Pearson Airport

Airlines flying from Mexico to Toronto Pearson Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Mexico to Toronto Pearson Airport

Mandatory masks

Masks required on board, masks provided on flights from Mexico to Toronto Pearson Airport

Social distancing seating

Middle seats unavailable to book on flights from Mexico to Toronto Pearson Airport

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Mexico to Toronto Pearson Airport

Flexible cancellations

Waiving of change fees. Search flexible flights from Mexico to Toronto Pearson Airport

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Flights to Toronto Pearson Airport

Destination:

Toronto Pearson Airport (YYZ)Canada

Return flight deals:

Toronto Pearson Airport - Mexico

Cabin classes:

C$ 2,773
C$ 926
C$ 14

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