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Find cheap flights from Santiago de Querétaro to Toronto Pearson Airport

QRO - YYZ

Find cheap flights from Santiago de Querétaro to Toronto Pearson Airport

Round-trip
Economy
Santiago de Querétaro (QRO)
Toronto Pearson Intl
Tue. 26/1
Tue. 2/2
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Good to know

Low season

March Best time to beat the crowds (27% less expensive on average)

High season

August Most popular time to fly (39% more expensive on average)

Average price round-trip

C$ 601 (avg. price over the last 2 weeks)

Good deal round-trip

C$ 464 or less

Good deal one-way

C$ 239 or less

When to book flights from Santiago de Querétaro to Toronto Pearson Intl

Estimated round-trip price
Average price per month

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for C$ 304 or less one-way and C$ 590 or less round-trip.
  • High season is considered to be July, August and September. The cheapest month to fly is March.

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Top 4 airlines serving Santiago de Querétaro to Toronto Pearson Intl

Scores according to KAYAK customer reviews

7.4
Aeromexico
Overall score based on 9,475 reviews
7.5
Boarding
7.5
Comfort
7.9
Crew
7.3
Entertainment
7.0
Food
Airline reviews

Pros: "El avión estaba súper limpio y en excelentes condiciones"

Cons: "Un mejor trato."

Pros: "On time, friendly staff"

Cons: "The lunch could be better with a cracker or Bread."

Pros: "The time we take to aboard"
Cons: "The space between seats"

Pros: "Crew was amazing. Seats were comfortable."

Pros: "Crew was grate, service also grate, movie a+."
Cons: "Food choice could work, in my opinion. So far there is none, even do, what you serve is not bad. Keep up the good work."

Pros: "The attention of the crew"
Cons: "Hot food"

Pros: "Everything was great thanks!"
Cons: "Nothing really."

Pros: "The checkin counter staff tried their best to get me a seat for this oversold flight"
Cons: "The TV screen on my flight was broken. So no TV."

Cons: "Our flight was delayed 2 hours. But the crew was very nice. I caught a couple crew members going way and beyond to help customers."

Pros: "Nice Crew. Seats ok."
Cons: "Nothing to add"

Pros: "Well the crew was very kind and helpful and approachable. This is good even though one might not need anything other than the usual but the seemed very friendly"
Cons: "The change of gates and not updated in the chart soon enough so one would go to assigned gate just to realized it has been changed."

Cons: "Should have bilingual people working there"

Pros: "Seats could have been more comfortable"

Pros: "Crew very attentive"

Cons: "The flight attendants not helpful!"

Pros: "The new plane. The food."
Cons: "No entertrainment system the whole trip. The flight was delayed over an hour due to overbooked flight."

Pros: "None of the above. Ground crew that does not really understand the costumer."
Cons: "Always remember to present your rights to the crew."

Pros: "The time, wasn't long flight"

Pros: "I fly a lot for business so I have seen my fair share of issues. I can honestly say AeroMeixco compares to a bad budget airline in the USA if anything goes bad."
Cons: "Hard to believe a national airline can be so unorganized. When you ask staff why the info board does not get updated or HAS WRONG INFORMATION, they just shrug it off by saying “This is Mexico, sorry”. Truly inexcuseable. Even their website has wrong “real-time” info; showing the flight is in Mid air while we are trying to find out which gate we should go to. Never again."

Cons: "The Screen in front of each seat is fine but the problem is the very long and boring commercials, your content should be brief and to the point. Plus the price of the air fair can not be justifiable to torture the passengers on their dime... Your Marketing team is unprofessional and uncultivated, please hire decent people that CARE.for the customers and the future of aviation"

Pros: "The service and attention to the customer"
Cons: "N/A"

Pros: "I really liked the Tv screen on the 737-800 Toronto to Mexico whoever i believe they should be adding 737 Max to this route as Toronto is a megacity and this plane is kind of old for serving this busy route"
Cons: "The plane seats are so uncomfortable i was trying to sleep on that for like 3 hours without success"

Pros: "It was fast to check in and the flight was on time."
Cons: "The seats that we first got but the flight attendant was kind enough ro switch us since we were by the emergency exit,"

Cons: "I tried t change my departure day but they told me that I was not possible so I lost the flight"

Pros: "The service"
Cons: "One lady from the crew member was asked to take the trash and she row her eyes when she was asked. That was not very professional."

Cons: "I missed my flight by minutes and they did not try to help me at all! They told me that I would have to buy a new ticket, which was going to be twice as much as what I payed for my original ticket. I lost the money for the ticket and my weeks vacation."

Cons: "I needed assistance and it was kindly provided"

Cons: "On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset."

Pros: "Being abordar and landing the poor organization when system whent down it was a chaos and no one took charge"
Cons: "The lack of organization"

Pros: "Entertaining system was good but food and service was terrible"
Cons: "Food service seats were all terrible"

Pros: "The plane was comfortable and the crew was great."
Cons: "The boarding was ridiculous. They never posted what gate the flight went out of. If it wasn't for Kayak we would not have known when to go. The flight was delayed but they never did update that information. It did not leave on time like the board said. They just all of a sudden said they were boarding the flight."

Pros: "That I left MCO on time and nothing else."

Pros: "Comfort of Boeing Dreamliner and variety of entertainment"
Cons: "My first flight leg was changed to a later time without a change to my second leg. Upon calling AeroMéxico twice I was told my second leg would have to be rebooked at the airport. A couple hours later I was notified that my second flight was rebooked for THREE DAYS LATER! I immediately called AeroMéxico and ensured they booked me on my second leg that same day. Even after a flight change on the first leg, boarding out of Tijuana was delayed by at least 45 minutes due to lack of flight crew."

Pros: "The service was extraordinary since the first moment I checked in. Crew was super attentive, professional and over standing. The service in airport was fast and efficient and in the plane crew and services totally exceed my perspectives. Thank you!"

Pros: "AEROMEXICO left 25 mins early leaving several passengers then said it was our fault because we were not there 1 hour before."
Cons: "Them blaming us."

Pros: "The food was good entertainment was too."
Cons: "The fact that they lost my bag. No one ever helped it contacted me. No $ was given so I had to buy my own clothes. Still don't have my bag. Been home for 2 days and haven't heard anything from Aeromexico."

Pros: "The service and flight attendants were nice and genuine"
Cons: "The food and the male flight attendant from EZE to Mexico was not friendly, I didn't see him with a smile at all"

Cons: "they charge 250 dolars for my service dog, even though i had all my dods documentos. its ridiculus. i call customer service and they did not do nothing to help me."

Pros: "Punctuality"
Cons: "Online checkin not available. It should be. Gate should be announced earlier"

Pros: "Attention"
Cons: "Seats are very tight, uncomfortable."

Pros: "All the movies And tv shows"
Cons: "The most uncomfortable chairs and a long boarding process"

Cons: "They lost my luggage."

Pros: "It's an average flight with so much area of opportunities."
Cons: "The traffic waiting to take off."

Cons: "To start with I paid to check in my suitcase. But I change my mind and decided to have a cary on. when I arrived at the airport I told an agent that I wanted to bring my suitcase as carry-on and she said that it was too large. So I had to wait in line. When I finally fot to the counter the agent and the agent realized I had already paid. She said that I could try take my suitcase under my own responsibility because she thought security would send me back. I was very surprised to hear this because it is a computer case. I did not have any problems and was able to embark. The plane had not bern clean. The pocket underneath my table had a used kleenex and the table of the person seated next to my had coffee spilled. During the 5:50 hrs only once were we offer a drink. Really bad service for an international flight."

Pros: "The flight was on time and I had no issues filight attendants Aeromexico in Guadalajara on either trip."
Cons: "The Customer Service agents at ORD are pretty bad, not knowledgeable and quick to pass on the buck. I was not allowed to bring on an extra package I had with me (pre paid) and was asked to take the package to TSA for approval. TSA approved it but the ticket agent still did not allow me to take it on, now I'm out $45. Also they made me check my carry on because it was slightly larger than the recommended size, even though it fits in their recommend size criteria."

Pros: "Flight 1: bathroom bigger. Flight 2: good service. In flight 2, the service was better. We could sit next to each other. Flight 2 had better entertainment, more choice of movies and better screens."
Cons: "In flight 1, from São Paulo to Mexico City, my husband and I were separated. It was suggested by the stewardess for him to move to another seat 20 rows away due to his size. Instead of separating two people, why not ask the single person if she would rather have more room. But the steward said only one of us could move, me or my husband. The reason he was moved was that there were two empty seats, so he could sit comfortably; however, no one told the woman sitting in the three seat aisle that he would be sitting there. So she basically took over her seat and the neighbouring one. The crew should have been the one to inform her the reason for his move there. It was a horrible and unnecessary experience. Because of my husband's size, I am needed to help him with his tray and I had his medication."

Pros: "EverythING were great"
Cons: "Nothing"

Pros: "The crew was great even though there was no food or beverage service. They were very sweet to my 16 month old son and even have him a Flight Crew pin!"
Cons: "The air was stuffy even with the overhead vent on. The seats weren’t super comfortable."

Cons: "the wifi is awful"

Pros: "Flying portion was fine."
Cons: "Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway."

Pros: "Crew was amazing. Seats were comfo"

Pros: "Crew fine. Plane ok. Legroom better than usual."
Cons: "Re-routed mid flight and forced delays. AA has been awful all holiday weekend."

Pros: "Pilot did great job, superb smooth landing."
Cons: "The two male flight attendants could have been a bit more friendly."

Pros: "comfortable plane."
Cons: "Kay&k was awful. Never use them again."

Pros: "Honestly, nothing!!"
Cons: "Everything. This airline has disappointed me for the last time."

Pros: "It was average."

Cons: "4 hour delay is unacceptable"

Cons: "Seats are too close"

Pros: "Crew was nice and made sure we were all comfortable before taken off :)"
Cons: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"

Cons: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"

Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"

Pros: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
Cons: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."

Pros: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Cons: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"

Cons: "When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat."

Pros: "Service for wheelchair was excellent with staff at checking counters"

Pros: "We were early but couldn't get to the gate!"
Cons: "Same as above"

Pros: "The flight attendant"
Cons: "Service was poor."

Pros: "Price, entertainment, direct flight"
Cons: "Plane left because pilot was late, little to no legroom for a 6"2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins."

Pros: "The only positive thing is that we got to our destination."
Cons: "Horrible seats, no entertainment, the crew appeared as if it was their first flight."

Pros: "Prompt on time service."
Cons: "N/A"

Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"

Cons: "They changed my flight schedule that made me have to arrange my travel plan"

Pros: "Nothing"
Cons: "Someone stole an ipad and that forced us the be delayed for 2 hours"

Pros: "My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available."
Cons: "I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both."

Cons: "There was no WiFi on this 3 hour flight"

Pros: "British Airways got us on another flight to Dublin through Heathrow."
Cons: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."

Pros: "I liked having the built in screen on the a321. Americans streaming service has lots to offer but the built in screens have more choices. I get why they want to just offer the streaming but I appreciate all the choices! There was a group number enforcer at the gate to make boarding more organized! She was polite but told the mobs that try to use the premium line to wait their turn."
Cons: "I asked for upgrades to and from Chicago. I’m a gold member and fly for leisure fairly often. There are so many people looking for an upgrade these days that you’re rarely getting the opportunity"

Pros: "On time"
Cons: "Small seats"

Cons: "No personal TV’s and no food for purchase"

Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"

Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."

Pros: "Lucked out with extra legroom seat. Seat was broken though."
Cons: "The whole customs process is a seemingly endless mess."

Cons: "The cleaniless of the flight can get better"

Pros: "Flying AA. Excellent flight"
Cons: "No wifi. Pay only"

Pros: "Besides the seating problems everything else went smoothly"
Cons: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."

Cons: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."

Pros: "Great Wifi! After reading bad reviews it was actually ok. Flew business on the A319 (single aisle plane) and it reminded me of qantas 737. I think for a short haul day flight I may just put up with economy instead for the price. Food is ok. I think with AA you have to pick your aircraft, it makes a difference what plane you fly as to what you get in business class. FA's were great. Overall I'd fly them again. Food was ok."
Cons: "They asked everyone to put the window shades down but I fly window seat because I like looking out! It was a day flight too! LAX T4 lounge is being refurbished so you need to go to T5 and make sure it's not the regional lounge!"

Cons: "Too many delays"

Pros: "the choice of movies was great. I two very well presented selections."
Cons: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."

Cons: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."

Pros: "not much"
Cons: "not much"

Cons: "Old plane and the movie app kept cutting out"

Pros: "They crew tried their hardest"
Cons: "There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason)."

Pros: "Renovated planes, modern entertainment options that were free, charging by outlets."
Cons: "Overbooked flight, poor resource management, nickel & diming for snacks on a 5hr flight, lounge access (not Priority Pass, charge $60 for a single visit), no room for onboard luggage, safety video fluff"

Cons: "The pretzels"

Cons: "I was first sent to the wrong terminal by a female flight attendant. When I arrived at the other terminal, I had already missed my initial flight, so crying back to terminal 3 another nice lady helped me get on the next flight to chicago and from their I had to take a flight to Philly. This really made me upset as I had nursing classes the next day and I would not reach philly until 8pm that night. On the flight to philly from chicago, the plane ride was decent, the crew was nice, but their was no more over head space and I had to give my carry on for them to put in the back of the plane with the rest of my baggage. The plane was small and I did not expect this flight."

Pros: "The crew was attentive and boarding went smoothly. The seat had more room under the seat in front of me, my purse was not jammed in."
Cons: "I hate paying extra for almost every seat on the plane. It's a con job. Food selection was terrible. If I'm paying anyway, give me better choices. No monitors in plane at all. Entertainment needs to be viewed on a tablet or laptop of some sort."

Cons: "I booked this particular flight because it was the shortest route available. But the Air Canada flight from Dallas was delayed for an hour and then we experienced computer problems causing further delays. I therefore missed my connection in Toroto and was told by the ground staff I could only get out 2 days later. I was also told there were no hotels available. There were long lines of angry people complaining, and they were from different flights, One couple complained they missed 2 days of their honeymoon. The plane did have seats in business class which they refused to hand out. Eventually they found me a hotel and redirected me through Frankfort the next day. It turned out to be a 27 hour trip. Huge disappointment."

Cons: "No entertainment"

Cons: "We took off 1 to two hours late"

Pros: "Empty plane"

Cons: "Served dinner too late. Only one beverage offer on a 6 hour flight. My companions luggage was lost and it took CA more than 48 hours to deliver. Won't be seeking travel on AC anytime soon."

Cons: "10:30am flight delayed for three hours. They moved my flight to 7:30am and no one told me. Someone claims they did not have my email address. The thing is, I received at least three emails prior to the flight from AirCanada, one was my itinery. So whoever couldn't find my email address must be looking on another planet or something."

Pros: "Left on time"
Cons: "Didn't pick up dinner trays, when they passed out breakfast, one lady didn't bother to hand out the napkin or the bottle of water to people, while the lady going down the other aisle did. Greasy pice of cake and no napkin, and a red eye flight and no water? I saw them on the cart, I guess it was just too much work to hand them out!!!"

Pros: "An Air Canada rep over the phone"
Cons: "Gate agent, zero entertainment (and no warning that we should download an app inside airport), poor food, flight attendant wouldn't bring coffee to us (made us go to the back)"

Pros: "We actually arrived alive."
Cons: "We arrived into London so late that we were forced to take a taxi at a huge expense. During the 3 hr delay the only food provided was a small bag of pretzels and water."

Cons: "Misinformation on baggage allowance for Tango flights."

Pros: "Very cool service, nice, modern aircraft, entertainment system"
Cons: "Small leg space in economy"

Cons: "We almost missed our connection and no concern, communication, or assistance from crew. They should allow close timed flights priority thru process."

Cons: "I was not able to board this flight. And it was such a disappointment and a shocking first for me. I reached the airport and on being checked at the counter, I was told that I cannot board because I don't have a Canadian visa. It was shocking to learn that I needed visa for a 1.5 hour layover. The website should give a prompt or should share the requirements. And all my ticket money got wasted."

Pros: "On time"
Cons: "Food , uncomfortable ,"

Pros: "Everyone was very courteous to us. Very little turbulence on trip. Flying is very easy today more than Even 5 years ago. I will fly again on Air Canada"
Cons: "Small basic meals"

Cons: "Pushed call button twice as I could not get entertainment system in business class to work, never came"

Pros: "The crew was really nice."
Cons: "The didn't include a meal or any wine/beer as most international flights do."

Cons: "Staff was useless. Made all international connections via my cell phone."

Pros: "I thought the crew was friendly."
Cons: "The seats were incredibly small and uncomfortable. No snacks were offered."

Pros: "At least there was food tho only banana bread for breakfast"
Cons: "No movies or entertainment for overnight flight"

Pros: "I enjoyed the entertainment option."
Cons: "Wish there were more choices for new movies."

Pros: "Quick flight, well-done!"

Cons: "Flight was cancelled and they did not bother to inform us! Ended up flying on United and arrived 6 hours later than planned."

Cons: "Flight delayed. Attendant told us to come back tomorrow and we could get on the same flights just a day later. Really?? not that stupid. Had problems getting a room overnight - management said we weren't in the system. Gentleman at air canada desk very rude - even told his partner in front of us he couldn't stand this part of his job."

Cons: "Short movie list"

Cons: "Flight was great. Kayak was a nightmare to work with."

Cons: "The fight itself was fine. Not great. Not terrible. But the airline lost my son's suitcase and has been entirely unhelpful ever since then. Now we have been stuck in a foreign country without clothes and toiletries for 36 hours and Air Canada's "helpline" has been anything but helpful. They can not find any information on the location of the suitcase and hope that they will find it in another 48 hours. Rediculous!! I will never fly them again and suggest that you save your money, effort and vacation by flying with another airline."

Pros: "Decent flight"
Cons: "Delays are part of travel, but they're ridiculous and I am unhappy with the delay leaving Minneapolis. It caused all sorts of problems down the line because it caused me to miss my connection, take different flights, and come into Munich much later than I had expected. Also, you Canadians don't have Sudoku in your magazines. Why?"

Pros: "How quick it waz"
Cons: "How close the seats were"

Pros: "All services and most of all excellent customer services."

Pros: "Friendly crew. Very smooth flight. Easy to navigate terminal."
Cons: "Nothing!"

Pros: "Leg space, arrival on time"
Cons: "Had to pay for food and cheap earbuds"

Pros: "Airplane was clean and crew was nice."

Pros: "Glad for this new route. Will make Europe easier to access from PDX."

Pros: "Plane arrived pretty much on time. Boarding was uneventful."
Cons: "Plane too low to use jetway at Pearson. Epic walk from US gates to immigration. Insufficient leg room if you're over 5'10", but that's how it is these days."

Pros: "I liked the way they handled the rain delay. Although inconvenient, they were transparent with the process"
Cons: "The lack of certainty whether we were removed or stilling our connecting flight to delay."

Pros: "Schedule ok"
Cons: "Pitch was miserable Attendant said bit was a low cost carrier so no tv in seat We are over 6 feet so never again"

Cons: "The flight needed canada transit visa and you guys dint even said me. Moreover when I contacted vayama as my bookings were proceeded by them even they dint helped me and then I had to cancel my ticket. I expect you to refund my money because of your fault I could not board the flight and had a horrible experience"

Pros: "On time good staff"

Pros: "Entertainment"
Cons: "Legroom - amazingly cramped, and I'm only 5'10""

Pros: "Bos->Toronto Good Air Canada at Boston Logan airport has there own gate area with only 3 gates. This reduces the security line for faster security check. However this also causes problems with PreCheck. See below."
Cons: "Bad There is only one line for security at Air Canada Boston Logan because of the small volume at this check point. Because of this, PreCheck passages need to hold onto there bording pass as they go through security. The first security person who checks ID and boarding pass only told my wife not to take off her shoes. He did not tell her to hold on to her boarding pass, so she put it into the bin for x-ray stuff. So later security personnel then told her to take off her shoes and gave her a body scan because her boarding pass was already in the x-ray machine. I always hold on to my boarding pass thru security but had to take my computer out of my carry-on."

Cons: "No complimentary snacks and all available food extremely expensive. Would not use this airline again if others were an option."

Pros: "Movies were great."
Cons: "Having to pay extra for a window or an aisle seat."

Pros: "Good flight and on time."

Pros: "The crew was good!"
Cons: "I wished that there were opportunities given for beverages. I also would have liked more explanations on how to connect to the entertainment."

Pros: "We checked in late and therefore weren't able to get seats together. At the ticket counter, we asked to get put together and were able to get these seats."
Cons: "As with all coach seats, they were cramped."

Pros: "Free snack"

Cons: "Very crowded, small seating and legroom"

Pros: "I will fly Air Canada again but will probably drive to Toronto to catch a plane, rather than take the connecting plane out of my own city.There's a Tim Horton's at the airport!"
Cons: "Flight from our small city was late leaving and we didn't find out about the delay until close to the take off time. The reason given to us was that there was too much air traffic in Toronto. Couldn't this have been planned better? Not the fault of Air Canada."

Cons: "Even though this flight was operated by CA and booked through Ethiopian, they would not honor my two checked bags. However, the guy behind me - also going to Ethiopia - they allowed two checked bags, no charge. I always feel like they aren't willing to budge or look up the rules or even just be nice about baggage. I'd rather not give any more $$ for baggage that i'm actually allowed."

Pros: "Crew worked hard under difficult circumstances but flight was not well equipped"
Cons: "First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable."

Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"

Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"

Cons: "The flight leaving Houston was delayed by over an hour due to some problems finding another captain for the flight thus extending the layover time by at least four hours. As a result I didn't get back to Toronto until around 12:30 in the morning. Otherwise everything else was fine."

Pros: "I like the entertainment screen"
Cons: "The mini pretzel.,,"

Cons: "Flight delayed until 8pm then sat on the plane in Toronto for 45 minutes waiting for a gate and because we were sent to a parking area with numerous other planes and ended up getting boxed in and couldn’t get to our gate earlier. Nothing offered to the passengers during this time, not even water."

Pros: "Entertainment screens were a nice addition and had plenty of options including movies and solitaire."
Cons: "I was near the back of the plane and they ran out of most food options by the time the flight attendants reached me. The plane appeared to be newly upgraded. The design of the bathrooms, however, was problematic. The sink water faucets splashed water outside the sink and by the end of the flight there were huge puddles of water on the floor. It was also difficult for the flight attendants to navigate their beverage and meal carts around the people waiting in line for the bathrooms."

Cons: "Almost six hours late in Toronto Missed all connections No hotel No transportation No shave kit Exhausted"

Cons: "That we never got to Chicago went to Washington instead"

Pros: "Everything was great and i hate flying"

Pros: "Crew was great"
Cons: "In flight entertainment very glitchy, was unable to watch anything."

Pros: "Cannot rate the food as I didn’t have any."

Pros: "Quick boarding"
Cons: "Pretzels are not good snacks"

Pros: "quick, considerate servers, clean,"
Cons: "was not able to checkin online. had to go to the counter and wait in line ot get checked in. this needs to be improved. unable to get Rouge entertainment once in the air. so couldnt watch movies. this should be expained while on the ground before take off."

Pros: "We have Global entry so the security was a breeze. Everyone was happy !"
Cons: "Nothing"

Pros: "Roomy sears free WiFi. Free coffee"
Cons: "Nothing"

Pros: "Comfortable; friendly crew"
Cons: "Flight was delayed on takeoff and then waited for about 45 minutes on the ground before getting to the gate"

Pros: "Pilot candor"
Cons: "In flight service"

Pros: "The plane window seat"

Pros: "Comfy seats! So nice when you have a comfortable chair"

Pros: "Despite delays the captain was communicative and gracious."
Cons: "Only one person was at the gate checking passports on a full flight so embarking took a very long time, making us late. Entertainment system was pay-only and the screen couldn't be turned off so we had ads flashing brightly in our faces the whole trip."

Pros: "Attendants were friendly"
Cons: "They could not find our flight in their system which was very nerve wracking."

Pros: "Everything was okay."
Cons: "No complaints"

Pros: "Flight was smooth and comfortable. Flight attendants were kind and courteous."
Cons: "The speaker system was a little loud when announcements were made."

Cons: "Late by almost an hour"

Cons: "No seatback screens."

Cons: "For the second time in a row, the Houston Airport crew did not transfer the luggages to Air Canada."

Cons: "."

Pros: "Greg care and service from those stationed on board."

Cons: "Very long walk from aircraft to immigration"

Cons: "Flight was delayed for 2 hours"

Cons: "Flight was delayed. Time was posted at gate for new time. Went to get dinner and when we returned to gate saw that the time had been moved UP from previous anouncement and practically missed our flight."

Cons: "Tight seating for transatlantic flight. More importantly avoid Toronto at all costs. Need to clear customs and go back through security again on a connecting flight. Takes forever. Food was not good at all."

Pros: "Had own entertainment did not use however like the app availability. Considering all of the weather delays I am very impressed and happy with service."
Cons: "Unfortunately there were no hot beverages, but cold were served."

Pros: "Snacks"

Pros: "Amazing plane with great features! Incredible staff!"
Cons: "Bathrooms should be bigger"

Pros: "The crew worked quickly and efficiently to get us all on board on time had a mechanical delay but was fixed quickly"
Cons: "The seats were not as comfortable as some of the other plane models but it was a quick flight so it didnt matter much. Also the entertainment provided didnt work on my phone luckily i had my own"

Pros: "Crew were all friendly and trip went very smooth in the air. Havent flown for years so computer checkins were a bit overwhelming at first but staff again very helpful. thanks for a great experience Mildred Johnson"

Pros: "Nice and happy/friendly people working for the airline..will take this airline again"

Cons: "Flight was 1 1/2 hours late departing!"

Pros: "Flight was on time"
Cons: "Check in was terrible"

Pros: "Empty plane do had lots of space. Super comfortable."

Cons: "Crew in First was a joke. Not even offered water. What a terrible service."

Cons: "Probably one of the worst flights I have ever had. Flight cancelled - bumped back to last flight of the day. Even the standby was a mess up, boarded the plane where my seat was already taken, and after 10mins standingin the middle aisle, asked to leave. Just a drama"

Pros: "Food was great as alwaya, staff was ok"
Cons: "Boarding at IAD is difficult, the airport is very space restricted. (At the united terminals) so it makes kt a little uncomfortable. The configuration of the old United planes in business is horrible, 2-4-2. I was on a 4 seat and you don't get your own place. By far, Continental planes are much better. Apart from this: Love United"

Pros: "Nothing because I had to reschedule the flight"
Cons: "This connection was delayed without adequate notice which caused me to get stuck in Chicago for a night and book all new flights for the next day. According to the information I received from the attendants at the gate, maintenance knew the airplane had issues but no communication until the flight began to get delayed was given. I had an adequate layover (3+ hours) so I didn't worry until it eroded away to the point where I could not make my connection."

Pros: "Nothing"
Cons: "Delayed 1.5 hrs"

Pros: "Overall, this was an OK flight; nothing to brag about."
Cons: "The flight attendant told me that I did not need to collect my bag in Toronto and that it would automatically be sent onward to Halifax. DO NOT BELIEVE THIS. All United passengers arriving in Canada MUST manually gather their luggage at baggage claim in Toronto and clear customs manually. ONLY Air Canada has this automatic option. Even if the United flight has an Air Canada code share United passengers MUST clear customs manually. How hard is this for flight attendants to understand?"

Cons: "i missed my flight because my flight left Toronto late"

Pros: "Very decent legroom onboard....flawless connections....pleasurable. Flight crew were responsive, friendly, and professional."

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COVID-19 information

Safety measures for airlines flying from Santiago de Querétaro to Toronto Pearson Intl

Airlines flying from Santiago de Querétaro to Toronto Pearson Intl have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Santiago de Querétaro to Toronto Pearson Intl

Mandatory masks

Masks required on board, masks provided on flights from Santiago de Querétaro to Toronto Pearson Intl

Social distancing seating

Middle seats unavailable to book on flights from Santiago de Querétaro to Toronto Pearson Intl

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Santiago de Querétaro to Toronto Pearson Intl

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