Find cheap flights from Mérida to Toronto

MID - YYZ

Find cheap flights from Mérida to Toronto

Search hundreds of travel sites at once for deals on flights to Toronto

Round-trip
Economy
Mérida (MID)
Toronto Pearson Intl
Sun. 24/10
Sun. 31/10
Any month
Compare vs. KAYAK |

Good to know

Low season

AugustBest time to beat the crowds (33% less expensive on average)

High season

MayMost popular time to fly (27% more expensive on average)

Average price round-trip

C$ 563(avg. price over the last 2 weeks)

Good deal one-way

C$ 273or less

When to book flights from Mérida to Toronto

Estimated round-trip price
Average price per month

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for C$ 273 or less one-way.
  • High season is considered to be April, May and June. The cheapest month to fly is August.
  • Morning departure is around 67% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking Mérida to Toronto flights

Which airlines have a flexible cancellation policy for flights from Mérida Rejon to Toronto Pearson Intl due to COVID-19?

How long does a flight from Mérida to Toronto take?

How many flights are there between Mérida and Toronto?

Which airlines provide the cheapest flights from Mérida to Toronto?

What’s the cheapest day of the week to fly from Mérida to Toronto?

Which airports will I be using when flying from Mérida to Toronto?

How does KAYAK find such low prices on flights from Mérida to Toronto?

How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Mérida to Toronto?

What is the Hacker Fare option on flights from Mérida to Toronto?

What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Mérida to Toronto?

Top 5 airlines serving Mérida Rejon to Toronto Pearson Intl

Scores according to KAYAK customer reviews

7.9
Avianca
Overall score based on 13,334 reviews
8.0
Boarding
8.0
Comfort
8.3
Crew
7.9
Entertainment
7.5
Food
Airline reviews

Pros: "Atención"
Cons: "Nada todo excelente"

Cons: "Why sits has that foot supporting????? Very uncountable, I can’t stretch my legs"

Pros: "Nothing. The whole experience with the airline was horrible"
Cons: "Everything"

Pros: "si"
Cons: "perfetto"

Pros: "Crew was friendly. Great entertainment. Nice planes."
Cons: "The food was very mediocre. Very tiny portions and one my bogota to Buenos Aires flight we had a very small turkey and cheese on a roll for a 6 hr flight. Additional snacks would’ve been appreciated. Plane to Buenos Aires was roomy both planes were clean."

Pros: "Had a row upgrade."
Cons: "They misplaced out luggage and had to wait for more than 90 minutes before they “appeared”, since the ground personnel couldn’t give and explanation of what happened."

Pros: "the crew was great and very friendly."
Cons: "I wish my return itinerary hadn't changed, that was a bummer. going from 10+ hours to something like 16+ hours was annoying."

Pros: "the flight was on time"
Cons: "nothing"

Pros: "Crew was nice"
Cons: "Flight had a 3hr delay."

Pros: "We liked that the layover was short"
Cons: "The seats need to be more comfortable"

Pros: "Yes"
Cons: "Yes"

Pros: "Food"
Cons: "I had to board another plane, and I don’t have my baggage. I was supposed to be in bogota at 7PM and arrived at 12AM on Christmas Day with my 1 year old baby and my 4 year old son. I am still traveling to my final destination without my luggage."

Pros: "Very Friendly and helpful crew. Good food, considering other airlines I had to pay more for the same itinerary and not even water was offered"

Cons: "Delayed and terrible service"

Pros: "Relatively comfortable"
Cons: "Flight from Lima was delayed 3 hrs (so was flight from MIami to Lima) Meal was mediocre"

Cons: "No tenían almohadas para nuestro bebé, las auxiliares de vuelo poco amables."

Pros: "The food was good, staff in the plane was courteous."
Cons: "The flight was delayed 4 hours. At the time when we were supposed to depart, nobody from the airline was at the counter outside the designated gate. I asked couple of people from Avianca and they told me the flight was departing at the original time, which was not correct. The flight first was pushed to 1 am departure (3 hours delay) and then to 4 am departure (4 hours delay). After several people asked about the flight and an hour after the original departure time, the airline finally had staff at the counter indicating the new departure time and apologizing for the inconvenience. The airline offered a meal at the airport, but I didn't find this through their representatives, but through another passenger. The gate changed about 5 times, which I understand is not under the airline control, but part of this probably could have been prevented with better coordination. My first day in La Paz was horrible, as I couldn't even sleep waiting for my flight to depart. Thank you Avianca!"

Cons: "The 4 hour delay to leave Roatan"

Cons: "Horrible experience purchasing through kayak. airline did not accept the ticket, later on after the flight was lost the kiwi representative mentioned that airline company stated no-show when was clearly not the case. result was lost money on first ticket and lost money purchasing a much more expensive ticket plus more than 24hrs waiting time at the airport"

Pros: "I liked the flight itself, that was fine."
Cons: "Terrible service. Had to book the same flight twice as I had made a mistake with dates and couldn't swap out or get refunded. Was then told my surfboard would cost a further $40 from an agent, however when I arrived to check in they told me it was $100USD. Really bad service."

Pros: "Was really good"
Cons: "I was trying to change my return but they said because I bought it with KAYAK they will charge me minimum 300 dollars and they say they can not do it anyway. That I didn’t like it."

Pros: "The staff on the plane were extremely friendly and quick to assist when needed. Always checking in and making sure our flight was smoothly and we were happy."
Cons: "There was only one option for a snack on the way back after breakfast (Spanish quiche) and I wish there was another option for those that do not enjoy quiche."

Pros: "Organization and communication"

Pros: "Great service, awesome amenities. Exceeded my expectations."
Cons: "None"

Pros: "The staff friendliness, professionalism, and the overall quality were impressive."
Cons: "Loved the overall experience. I’ve been in many other airlines and the level of professionalism on this flight surpasses the current popular airlines."

Pros: "Everything was ok."

Pros: "NOTHING"
Cons: "I don’t even know how and where to start.. Avianca has given me issues in the past and I have decided a few more times to give them a chance. Avianca has a culture of rude and “take advantage of people” culture. I went through hell on my last flight. Left us on our connection flight in Cali, Colombia made us (15 passengers) wait for our bus we all had to pickup and carry our luggage’s out to the streets rcause they don’t have enough money to pay for a cart when we were actually in that situation because for them. Next day we were transported (they show up 2 hours later from the promised time) we were transported to the airport to actually catch a flight to another different city to then arrive wait 4 more hours to catch a plane to our final destination... a 3 hours and 45 minutes flight from Miami turned into a 4 different city, hotel and nightmare, luggage’s were broke and everybody turned out to be rude rude rude rude!!!!!!... I am still waiting for my $200 promised Boucher. This is my last time flying with AVIANCA. I am a frequent flyer and have made the decision to fly AA from now On... Actually just purchased a ticket which was actually $100 more than Avianca... nothing like great service and respect towards your clients... I’m also making sure NOBODY flys with AVIANCA."

Pros: "Repeating myself.. NOTHING"
Cons: "I don’t even know how and where to start.. Avianca has given me issues in the past and I have decided a few more times to give them a chance. Avianca has a culture of rude and “take advantage of people” culture. I went through hell on my last flight. Left us on our connection flight in Cali, Colombia made us (15 passengers) wait for our bus we all had to pickup and carry our luggage’s out to the streets rcause they don’t have enough money to pay for a cart when we were actually in that situation because for them. Next day we were transported (they show up 2 hours later from the promised time) we were transported to the airport to actually catch a flight to another different city to then arrive wait 4 more hours to catch a plane to our final destination... a 3 hours and 45 minutes flight from Miami turned into a 4 different city, hotel and nightmare, luggage’s were broke and everybody turned out to be rude rude rude rude!!!!!!... I am still waiting for my $200 promised Boucher. This is my last time flying with AVIANCA. I am a frequent flyer and have made the decision to fly AA from now On... Actually just purchased a ticket which was actually $100 more than Avianca... nothing like great service and respect towards your clients... I’m also making sure NOBODY flys with AVIANCA."

Pros: "the TV!"
Cons: "the food and the selection of movie"

Pros: "avianca change the day off fly and miss hotel and excurcion and nobady refaund noting i lost all"
Cons: "direct fly"

Cons: "I am really upset because I never received my luggage and was told that I would have to get it delivered to my house. I didn't appreciate the fact that I wasn't told about my luggage not getting in the plane until I landed and went to claim my luggage."

Cons: "Cobros que no se debieron hacer.....depende del supervisor del momento y así hacen los cobros....viaje de El Salvador a Costa Rica y todo bien......de Regreso.......Cobros adicionales y con la misma cantidad de maletas....cual es la razón???depende de como tiene el estado de ánimo del supervisor???MUY MALO"

Pros: "We loved everything about the airline we have been traveling with Avianca for several years now and we love it , definitely no other airline has the quality of service and professionalism as Avianca does."

Pros: "Avianca did not provide info about strike, and we ended up being stranded at Miami Int'l airport with no idea about connection Bogota-Cucuta. Very poor customer service at the airport."
Cons: "Nothing"

Pros: "Food service was a treat"

Pros: "smooth transition .."
Cons: "Wished the seats has more spacing."

Pros: "The service was great and the plane seats were comfortable. Is great that they provided the tv monitors at every seat."
Cons: "There should be more restaurant that offers meals."

Pros: "love fligthing with avianca. never dad a problem. always on time always great service"

Pros: "It was late leaving Bogota because there had been a problem with some luggage. When we arrived at Mexico city we had to wait a long time because there was no parking dpace"

Pros: "On time"

Cons: "Falta de respeto a los miembros Diamante."

Pros: "Sat next to my boyfriend. Window seat. Affordable and no long layover."
Cons: "One of the screens at the airport said our flight Was cancelled, another said it departed, and the third and final one said it was going to San Jan Del Sur. Neither of these was true. despite asking 2 airport employees only the 3rd, right before we boarded told us that the "screens were not updated." For an experienced traveler even, this was misleading and confusing. I also wish the attendants escorted people off row by row and not all the pushing of people from the back trying to exit first. Chaos."

Pros: "We just spent the last 3 weeks in South America including Peru, Ecuador and Galapagos. We took a total of 9 flights with Avianca including a couple of 50-55 minute connections. Flights were consistently on time and service was great. Amazingly, our luggage made it too despite the short connections. Service was very good. The crew was pleasant and they were always serving drinks and food/ snacks even on short flights although food is usual coach fare. All in all a very positive experience. Most of the North American airlines could learn a thing or two regarding punctuality, service and baggage handling."

Pros: "Nothing"
Cons: "Canceled our tickets. Staff was slow and rude. Waiting from 3:30am to 7am with 2 young kids to get a resolution to the problem."

Cons: "In Barranquilla I was questioned as to why I was requesting a wheelchair and were asking for the condition tht required the wheelchir, as if they had the medical knowledge to be able to make that decision... it was notably embarrassing to discuss my medical condition at the check in counter in front of dozens of people as well as being challenged by the check in crew as to if i needed a chair or not....finally a supervisor appeared and authorized the chair..."

Pros: "Todo"

Cons: "Suppose to fly out at 3pm, socked in by fog, by the time that cleared and other flights had left, told the plane would fly at 8 pm. 8 pm, no boarding, finally an explanation a tire needed to be changed. No further updates as to was it really going to fly that night. Finally about 10pm, flyers were offered a 5:45 am flight and those who didn't want that could wait to see if the plane would leave at 11pm. If it didn't don't know what one would do. People were gathered around the one agent, trying to re-book their flight, getting upset. Finally at 11, it was announced it would fly, nobody cheered because nobody believed it. It did fly and after collecting luggage in Bogota it was too late to get to the reserved hotel. Ending up spending the rest of the night in the airport to catch an early flight out. Avianca handled the delay poorly, very little communication and assurance, felt hostage to their bottom line."

Pros: "Nothing"
Cons: "They cancelled the flight THREE times!!! It was awfull, frustrating and I lost my connection filght to Lima on the scheduled day."

Cons: "Purchased a round-trip in and out of El Salvador. On the return to El Salvador, ticket agents made me purchase a one-way return to the United States, claiming that I would not be allowed to enter El Salvador otherwise since I do not have residency there. Despite repeatedly explaining to them that I had done this multiple time before on other airlines, and that immigration in El Salvador does NOT ask for proof of return, they would not let me board unless I purchased a return ticket to the United States. As expected, I was NOT asked for ANY proof of return when entering El Salvador. The Avianca staff was uninformed, wrong, and rude. They showed no interest in listening to us or helping us solve this problem. I will now have to call and cancel this ticket, and fight to get the $25 ticketing fee refunded. Do not expect great service from Avianca."

"See previous comments"

"Really different experience sitting in business! Comfortable and great service."

"There wasn’t an option for not applicable under food. No food on this flight. Good coffee though."

Pros: "They cancelled the flight"
Cons: "How about a refund?"

Pros: "Declined me to board my flight"
Cons: "Patience when you are travelling with a child"

Cons: "They closed the check in counter early. No kiosk check in was available. No one was in their airport office and neither we, nor airport staff, were able to reach them via the onsite contact info provided. As a result we missed our flight."

Pros: "Everything"

Pros: "Politeness, dedicated and professional."
Cons: "I can't see what, it was all good."

Cons: "Terrible boarding process"

Cons: "Luggage costs"

Pros: "N/A"
Cons: "due to weather a pile of flights were cancelled, we had to call West Jet and get re-routed"

Pros: "The crew were nice."
Cons: "The flight was very delayed due to weather, which is fine. However, more information would have been really nice."

Cons: "nothing."

Pros: "The on-board crew were very friendly and helpful."
Cons: "Boarding was terrible. One lady was very rude to people who are boarding. Also took quite a long time to board."

Pros: "Everything, thank you"
Cons: "Nothing, everything was perfect, thanks."

Pros: "Friendly crew"
Cons: "Lack of food for long haul flight. Had to pay to eat. 43 dollars and only able to pay with debit/credit card rather than cash"

Pros: "Friendly crew, informative captain."
Cons: "Nothing- it was a very short flight, didn’t need anything else."

Cons: "After checking in 24 hours prior and receiving my boarding passes when we got to the airport we found out our seats were changed and only one of them was confirmed if not for one empty seat on the plane we would have had to stay behind this is unacceptable That we were not informed of these changes"

Cons: "It would be nice if WestJet didn't gouge customers during unfortunate circumstances"

Pros: "Crew was friendly"
Cons: "Seats uncomfortable and no on board entertainment"

Pros: "The bathroom was extremely cramped! No TV available on long flight."
Cons: "I signed up for a wheelchair when I purchased my ticket. There was a delay getting me a wheelchair in San Jose to get to my gate. After landing in Toronto there was not a wheelchair waiting at the plane exit. There was a wheelchair inside the airport - but no one available to push it!"

Pros: "The staff at the airport in Cancun are amazing! Wonderful service from the time you enter the terminal till you are checked in and through security. The flight on WestJet was excellent."
Cons: "Getting through YYZ is horrible. Two CBSA clerks checking the customs forms at the exit of the baggage area (twelve pickup areas). Really? Get a grip CBSA."

Pros: "The staff on board the westjet plane were nice but a bit short (except one blonde women flight attendant, she was lovely). The others seemed to be a bit short, likely due to heat or annoyance at punta cana airport"
Cons: "The boarding of the plane was by far a complete failure. I understand we are held hostage by PUJ airport but westjet needs to step up their canadian staff there. Language by westjet staff basically Spanish only and rude. We waited on a bus to drive 10 feet to our plane and the driver seemed to enjoy letting us sit in a closed bus with babies and children and elderly. One day this will cause a serious medical issue and westjet will pay dearly. Again, I am aware we cant control that but having a canadian manager there to ensure common sense is used with their customers from gate to plane is a must. Until better I will never fly westjet from there again. On the plane they ran out of food. Again major organizational issues from the companies point of view. Also made me pay twice to pick my seats on my connecting flights. This is petty and cheap. I will be demanding a discount or rebate from westjet due to all the above. If not my story will continue."

Cons: "I was told I had time to run to washroom before boarding, and 5 min later the boarding area was empty and I was locked out. Plane was ready to leave me because the guy at desk forgot to tell them I wasn’t there yet. Thankfully I was able to hunt someone down to let them know I was there."

Pros: "The trip served its purpose in getting us from point A to B. Good"

Pros: "Easy to change flight same day to one flight earlier."
Cons: "Forced me to check in my (undersized) duffel bag carry on. Then forgot To load the bag onto the plane. WestJet cited a questionable and unlikely reason, that the bag was not loaded due to baggage to passenger weight ratio for safety reasons, even though flight was far from full with multiple empty rows. Plus there was a grand total of only approximately 12 pieces of baggage at the carousel. Also the plane’s auxiliary power generator was broken, which meant no a/c while on the tarmac before and after takeoff. Cabin was warm though not intolerable, however led to delays at both origin and destination airport due to having to wait for an external power supply truck. No in flight service due to supposed turbulence. Which would have been fine, except there really wasn’t much turbulence. Didn’t affect me, but my neighbor’s entertainment system was broken. However, these multiple issues and the broken power generator makes me wonder about what other maintenance issues have been overlooked or not addressed. Most of all I was offended by the clear lack of honesty about my baggage. If there really was a weight limit safety issue despite the plane being far from maximum capacity, then there are much bigger issues with the plane that makes me never want to fly WestJet again. But don’t insult your passengers by lying to cover up your carelessness. My baggage arrived on the following (my original) flight, but that which was delayed by nearly two hours. I’ve flown on United, Delta, Southwest, JetBlue, WowAir, AA, Alaskan, Virgin, American Airlines, United Airways, China Air, EVA, and Air Canada. So far, WestJet has been by far my worst experience."

Cons: "Poorly organized departure lines had plane boarding late, resulting in a long wait on apron for takeoff slot. Late arrival in Toronto meant waiting for a gate, and then customs delay due to multiple arrivals at once"

Pros: "Horrible check in"
Cons: "Rude staff"

Cons: "The flight was 5 hours 40 min late The Flight attended (her name was if not mistaken Staysy or start with S) was staying at the door as a security guard in a detention center without formal greeting “welcome on board”, no smile at all and later jumped on me regarding my bag. I was seated when her collage pulled my back bag from the compartment to make room for a bigger luggage, left it on the seat next to me and said will take care later. With frustrating tone Staysy showed up and command me to put it under the seat. I told her to put it under and not to command me with this tone... as it was not my decision the bag to be there. She did put it under but kept making comments and even did not apologize. A frustrating flights - over 5 hours late with spicy flight attendant attitude."

Pros: "The crew were very amiable and one member in particular was quite funny during the seat belt demonstration. First one I've paid attention to the entire time."
Cons: "Plane was freezing cold and seats were quite uncomfortable."

Pros: "It was clean and on time"

Pros: "The flight attendants were so helpful ....I have a special needs child and they helped me all the way and made sure we were comfortable"
Cons: "Late leaving NYC but, I guess weather related"

Pros: "Despite an ontime boarding, weather (thunderstorms) and air traffic congestion left us stuck on the tarmac for over 3 hours. Kudos to the captain for keeping us informed of every development and for taking the initiative to negotiate a southern flight plan routing that allowed us eventually to depart when other flights were being cancelled due to congestion in Heathrow airspace to the north. West Jet also put together a special team in Toronto to rebook passengers with connecting flights to later flights. This meant they had a new boarding pass ready and waiting for me by the time I got to Toronto, so the disruption was minimized."
Cons: "I had counted on buying my meal on the plane, so had not purchased any beforehand. Unfortunately, we ended up delayed on the tarmac for over 3 hours and they ran out of hot meals before they reached my seat row. I had to make do with crackers, cheese and fruit as my dinner. Lesson learned: always reserve my meal (or buy one) before boarding my flight - you never know what kind of delays will occur. To be fair, the crew did offer me a free glass of wine to go with it, which was a nice touch."

Pros: "Crew was good as usual."
Cons: "Thought the flight may have been delayed due to issues with ice rain in Toronto. From what was said, it wasn't that, some other issue with the plane and a cancelled flight in the west. No email in advance, no apologies, no freebies (like even a stupid sandwich). You sit an extra 2 and a half hours in an airport with a 5 year old before a 4 hour flight, and see how much the lack of anything grates. And paying for the first bag on the flight. And the emails they did send were after we were already at the airport-in no time to do any good. I Usually like West Jet , but losing my faith in them. Wonder how flair is..."

Cons: "Yea missed the connection due to taking an obviously not sick young woman off flight from Jamaica I am a doctor"

Pros: "No much.."
Cons: "To start.. due to your company combining two out going Toronto flights in Vancouver and then being late off the ground in Vancouver because if that we missed our connecting flight in Toronto to Ottawa. This in turn made us miss a very important appointment in Ottawa. I’m sure the company loves that they saved money by combining those flights however you flunked the test with me. All the corporate could care less about me missing my flight after they look at the bottom line but I will be taking my $1600 plus money elsewhere in the future because of the aggravation, frustration and I don’t care attitude that your company has provided me. I’ll I want to do is get back to Vancouver in my return flight hopefully put most likely on time with my two girls and forget that your company does exists. Thanks for the headaches and goodbye.."

Pros: "THE flight got me home"
Cons: "Th check in staff made light of what seat I was assigned stating it was the best seat. 23A a bulkhead back row seat that did not recline. I was then Seated next to an individual that should have had two seats to themselves instead of most of my seat and theirs. I was literally pressed into the bulkhead by the very large person next to me. Who had another large individual next to them. WestJet used to be a great airline that Had a little more legroom. Now airlines like flair offer the same flights with more legroom wider seats and far lower costs. WestJet has lost me as a customer that used to pay a little extra if There was a WestJet flight option"

Cons: "Even though it was the first flight of the day, WestJet still left an hour late which meant I missed my connecting flight. That meant I also had to rebook my ground transportation an additional cost. Why they couldn't manage to get the first flight of the day out on time, I don't know. This stuff happens, and I am generally a patient and understanding person. That said, WestJet not only caused inconvenience and added expense, the airline had absolutely destroyed my snowboard bag. It was damaged so badly that I had to tape it up just so I could get out of the airport without losing my stuff everywhere. The WestJet employees didn't say anything about the damage, and clearly hoped I would just go away without making a claim. To make matters worse, they only pay part of the cost to replace my luggage."

Cons: "I flew Toronto-Calgary-Palm Springs and then Las Vegas back to Toronto. Only the Calgary-Palm Springs flight (the shortest leg) had seat back entertainment including satellite TV (although it cut out half way there). West Jet should have such entertainment available on all of their longer flights (consistent with the likes of Jet Blue that has had it for years). I would also point the disaster at the West Jet recommended Airport Lounge i Toronto. I almost missed the flight because there was A. No flight information available in the lounge like everywhere else B. The TV available in the lounge was on the information channel which included the time but froze up at some point (I checked the time and though I had about an hour before the flight and had hour til boarding. When I looked up again about twently minutes later the time was exactly the same. C. The Lounge was 20 minutes from the gate and this distance was a total surprise. I provided my boarding pass and the receptioist said nothng about the distance (unlike other airport lounges that I have visited). Note that I stopped into the Chinook Lounge in Calgary to see if they had addressed all of the complaints. I asked how far away my gate was and what steps I had to go through to get there and they had no clue. It turns out that one must take a shuttle bus, go though security again and then go through US customs so bottom line is that one needs the adviised three hours and the Chinook Lounge is essentially useless for travellers connecting to a US destination in Calgary. I would suggest that perhaps your CEO or senior staff should go through the experience of using the above Lounges and believe me this would result in A. Demanding significant improvements or B. Recommending Alternative Lounges or C. Advising that these lounges not be used (and certainly not featuring them on your web site). One additional comment. I arranged to meet someone on your Toronto-Vegas flight at McCarron (last Tuesday nite). There are 26 different luggage carousels so I positioned myself in the middle and monitored the flight arrival information. Officials at McCarron Airport failed to indicate that your plane had arrived. As a result, I was delayed in making my way to meet the individual at Carousel 26 and we missed making contact. Most Toronto passengers were already leaving with their luggage so I approached one of your staff who to put it lightly was useless (not sure why she was there). She would not tell me if my party was on the flight or even when it landed or provide any solution. The McCarron Flight Info Board still did not indicate arrival of your flight even after basically all the luggage was gone. I finally got someone who worked at McCarron to contact the PA Announcer and ask my party to meet me at Carousel 26. The PA Announcement came over a few minutes later ... but said to meet at Carousel 16. Gross incompetence all the way around. Dennis Egan 519-513-1025"

Pros: "Tall dark haired flight attendant from Prince Edward Island was very accommodating is very professional. He had his jacket the whole time and it made flying on west jet seem sophisticated and like we were important enough to dress up for. Also the female flight attendant that did the announcements was great. She made the announcements in a friendly, slightly humorous way rather than sounding bored and businesslike and "let's just get through this" manner."
Cons: "Lack of ice for drinks and snacks. Also, I have noticed that on many flights now, they start with paid service and then free beverage service and often that is about 2 hours into the flight. I realize you probably do that to keep those who need booze from getting anxious or angry, etc. and to make money, but it makes me, who paid the same for my ticket, feel iike steerage class. It would be nice if those of us who aren't puchasing booze (which also includes those who want booze) could get served first, then do the paid. These are little things, but would distinguish you from others. If I knew when I flew with West Jet I could have several packs of crackers or cookies or a small cheese and cracker pack along with ice in my drink and quick soft drink service along with flight attendants that were allowed to be friendly and have a sense of humor, I would consider West Jet more often and even pay a little more. I would pay to be treated a little better than the others."

Pros: "My first trip started on a poor note; I got to airport about an hour before boarding, only to find out that my flight was rescheduled from 9:30am to about 6:15pm ( or so) on that same day without prior notice. I went up to the counter and asked for confirmation for the switch and inquire if there was an issue, which may have affected my original flight. Turned out that the change was due to weather conditions at Toronto (makes sense). I had suggested that it would have been nice to receive some sort of notification, before starting that day way too early and inconvenience of going to pickup my car from the airport parking, only to come back again. The attendant sympathized with my plight and compensated me with a lunch voucher (which was nice of him and WestJet). Matter was resolved; I came back to catch my flight and the trip was wonderful :)"
Cons: "I didn't like the fact that my flight was rescheduled without receiving any notification from Westjet."

Pros: "It was a smaller aircraft and the staff were friendly"
Cons: "was right at the back of the plane and could not hear the announcements clearly."

Pros: "One flight attendant"
Cons: "Everything. I never right reviews but I fly everywhere and this was the worst experience ever. Delayed flights and bad instructions. Really horrible customer service"

Pros: "Friendly , helpful staff . Who know what they are doing and try to accommodate you with minimum fuss ."
Cons: "Nothing comes to mind this trip"

Cons: "Sat be side large man. Took up too much space."

Pros: "Boarding was fast and we were up in the air in no time."
Cons: "Seats were a bit uncomfortable"

Pros: "Everything except the delays. I like the new app on your phone or tablet to watch movies and TV (and it's free now to watch movies like on AC!). I approve of this change westjet. The staff are very good at informing customers to make sure they download the app before boarding. However because people generally suck and don't listen there is always someone complaining about not having the app on board afterwards."
Cons: "Unfortunately this flight number is always delayed, WS269 Friday YHZ to YYZ. This is the flight I always pick for work schedule compatibility, but have found it to be delayed 30 min to 2 hrs the last 4 times I've taken it in the last 3 months."

Pros: "Got to my destination..."
Cons: "Westjet will nickel and dime you for everything. Did a +9h flight from Vancouver to London and no meal is included during the whole flight. They keep trying to upsale you for everything. Not only is the food expensive it is also real garbage. Flight was delayed by 75 minutes and nearly missed my connection. Of course no checked baggage is included in your already expensive ticket. You have to fork in another 30$ for the privilege of checking luggage. WestJet pretends to offer 200-300$ cheaper plane tickets compared to the competition, but this is false. I found plenty of other flights for same or even cheaper prices with quality airline companies like Lufthansa or Air Canada that include a meal and checked baggage and other perks, but in my case I had already booked. I really recommending you looking for other airline companies for any flight that is not short haul. WestJet's slogan is an airline company with owner that care... Whatever the hell that means. Maybe someone can explain? WestJet brags about it's outstanding customer service while at the same time cutting every corner possible on service. Kind of a contradiction."

Pros: "Flight was very pleasant, not full, on time and seats had electrical outlets and USB ports."
Cons: "They destroyed my checked luggage and refused to give me an adequate replacement. They also refused to cover for the resulting damages to my items."

Pros: "Free wine and beer."
Cons: "Our flight for Toronto on Sept. 5 , # WS589 was delayed of about 1 and half hour; so, me and about 20 other passengers missed our connection in Toronto. The crew said that Pearson airport was on a shut down due to severe thunderstorms. But the weather was nice and sunny when we arrived Toronto; in fact my connecting flight ( Hainan airlines HU 7995 had left 20 min. earlier- on time- for Bejing. The crew in Westjet plane told me that all airlines were delayed in Toronto airport due to bad weather , and so that I would not miss my connecting flight."

Cons: "Nice flt, competent and diligent cabin crew. But at ck in they assessed a $20.25 carryon bag fee even though my reservation via Kayak said one carryon was included. (It was within their weight and size limits) Even with empty seats they assigned me the non reclining row that abuts the restrooms (noise, smells, etc.)"

Pros: "Super nice!!"
Cons: "Snacks"

Pros: "Due to covid I understand the strict attitude but sometimes they are rude."
Cons: "Better attitudes"

Pros: "Seats"
Cons: "Nothing"

Pros: "good service"
Cons: "a better airplane"

Cons: "The lunch could be better with a cracker or Bread."

Pros: "The food, comfort"
Cons: "The crew, some of the crew were a bit rigid, didn't seem to like what they were doing"

Pros: "Nothing in particular"
Cons: "A more organized boarding process"

Pros: "Great flight. The only uncertainty with this level of tickets, is not knowing the seats you will get in advance, even thought they are in the back of the plane. In general, it is worth what you pay for."
Cons: "Knowing the seats you will get in advance, even thought they are in the back of the plane. They can save the food!!! It's owfull."

Pros: "Nice Crew. Seats ok."
Cons: "Nothing to add"

Cons: "Fly was cancelled"

Pros: "Everything was perfect."

Pros: "The crew was lovely and the flight felt short since the entertainment sytem was available and operational."
Cons: "Much better than some other airlines no names mentioned."

Pros: "Early arrival."
Cons: "Boarding process."

Pros: "Crew members are great and always willing to help"
Cons: "Seats could be more comfortable"

Pros: "Punctual departure. Efficient process."
Cons: "It was fine, really."

Pros: "I got home and the price was right."
Cons: "The seats are uncomfortable and my tailbone hurt. The food was bad. I lost my personal earphones, asked flight attendant for plane earphones and he did not bring them. I had to get up, go to the back of the plane and pick them up in person."

Cons: "Checkin early to get assigned better seats. Our fare did not allow us to select our seats but we were assigned seats next to each other."

Pros: "El servicio en general de la aerolínea y el módulo de información de vuelos"
Cons: "Que hubiera un poco más de espacio entre asientls"

Pros: "Flight was on time"

Pros: "I really liked the Tv screen on the 737-800 Toronto to Mexico whoever i believe they should be adding 737 Max to this route as Toronto is a megacity and this plane is kind of old for serving this busy route"
Cons: "The plane seats are so uncomfortable i was trying to sleep on that for like 3 hours without success"

Pros: "Ease in ticketing."
Cons: "The hardest part was the long layover. I didn’t dress warmly enough, so I had to keep moving!"

Cons: "Airline too busy ?we lost are flight"

Pros: "The stewards and stewardesses were incredibly friendly, making up for the over-salted food and cramped quarters in economy."

Pros: "NOTHING"
Cons: ""missed" my flight because it took of 30 min before"

Pros: "Flight on time"
Cons: "Entertainment didnt have"

Pros: "Airplane was in excellent condition and arrived very well rested. Thank you for the great service."

Cons: "On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset."

Pros: "Glad it was on time. Everything was great"

Pros: "ease, no delays, friendly staff, free movies!"
Cons: "Having to pay an extra $25 tp choose our seats in advance!! :-("

Pros: "Since I got down from the plane everyone from Aeromexico were super attentive."
Cons: "The fact that they only gave peanuts for the flight. I was really hungry and because of the connection I couldn’t get anything from the airport and there wasn’t any other option in flight."

Pros: "The service was extraordinary since the first moment I checked in. Crew was super attentive, professional and over standing. The service in airport was fast and efficient and in the plane crew and services totally exceed my perspectives. Thank you!"

Pros: "Brand new plane. Lots of extra leg room coming from a guy of 6 ft."

Pros: "Good service and good price"

Pros: "Nothing. We’re not there yet"
Cons: "Everything. AM customer service is beyond horrible and unhelpful."

Pros: "Nothing. I will never fly this airline ever again. The movies were OK."
Cons: "We got to the airport and turned out that our flight was delayed so much that we’d miss our connection but the crew at the counter was so incredibly unhelpful it was beyond frustrating. The customer service line was unreachable and basically there was no one to talk to. We’re stuck in Mexico City for a day."

Pros: "The food was good entertainment was too."
Cons: "The fact that they lost my bag. No one ever helped it contacted me. No $ was given so I had to buy my own clothes. Still don't have my bag. Been home for 2 days and haven't heard anything from Aeromexico."

Pros: "Puntuality"

Pros: "Punctual"

Pros: "The service and flight attendants were nice and genuine"
Cons: "The food and the male flight attendant from EZE to Mexico was not friendly, I didn't see him with a smile at all"

Pros: "Punctuality"
Cons: "Online checkin not available. It should be. Gate should be announced earlier"

Pros: "Service is really good"
Cons: "Food"

Pros: "Attention"
Cons: "Seats are very tight, uncomfortable."

Cons: "They lost my luggage."

Pros: "Flight 1: bathroom bigger. Flight 2: good service. In flight 2, the service was better. We could sit next to each other. Flight 2 had better entertainment, more choice of movies and better screens."
Cons: "In flight 1, from São Paulo to Mexico City, my husband and I were separated. It was suggested by the stewardess for him to move to another seat 20 rows away due to his size. Instead of separating two people, why not ask the single person if she would rather have more room. But the steward said only one of us could move, me or my husband. The reason he was moved was that there were two empty seats, so he could sit comfortably; however, no one told the woman sitting in the three seat aisle that he would be sitting there. So she basically took over her seat and the neighbouring one. The crew should have been the one to inform her the reason for his move there. It was a horrible and unnecessary experience. Because of my husband's size, I am needed to help him with his tray and I had his medication."

Pros: "Again, great service."
Cons: "I was not able to connect to the WiFi."

Cons: "Food, entertainment and space"

Pros: "On time. Pilot was speeding which was great because we got there before schedule."
Cons: "Nothing. Everything was great"

Cons: "they were terrible...our flight was delayed - for 7 hours at Mexico City airport! They lied to us constantly and were rude and unreliable..."

Pros: "The Dreamlines is terrific. Great service, attentive staff & clean airplanes & food."

Cons: "the wifi is awful"

Pros: "Flying portion was fine."
Cons: "Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway."

Cons: "Bring back the individual TV's"

Pros: "entertainment, seat space (main cabin extra)"
Cons: "meal service more suitable for daily flight (breakfast first and lunch last)"

Pros: "Pilot did great job, superb smooth landing."
Cons: "The two male flight attendants could have been a bit more friendly."

Pros: "comfortable plane."
Cons: "Kay&k was awful. Never use them again."

Pros: "Honestly, nothing!!"
Cons: "Everything. This airline has disappointed me for the last time."

Cons: "No window at the window seat"

Pros: "It was average."

Cons: "4 hour delay is unacceptable"

Cons: "All good"

Cons: "Seats are too close"

Pros: "Crew was nice and made sure we were all comfortable before taken off :)"
Cons: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"

Cons: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"

Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"

Pros: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
Cons: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."

Pros: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Cons: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"

Cons: "When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat."

Pros: "Quick boarding"
Cons: "Comfortable seats tv screens for seats"

Pros: "Service for wheelchair was excellent with staff at checking counters"

Pros: "We were early but couldn't get to the gate!"
Cons: "Same as above"

Pros: "The pilot made up for a lot of time. The flight was said to be 1 hr 40 minutes about but we touched down after about only 1 hour in the air. Deboarding was quick."
Cons: "The flight was delayed three times. We eventually boarded and then spent another 30 minutes waiting to taxi. Another narrow plane with not much room."

Pros: "The flight attendant"
Cons: "Service was poor."

Pros: "Price, entertainment, direct flight"
Cons: "Plane left because pilot was late, little to no legroom for a 6"2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins."

Pros: "Prompt on time service."
Cons: "N/A"

Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"

Cons: "They changed my flight schedule that made me have to arrange my travel plan"

Pros: "Nothing"
Cons: "Someone stole an ipad and that forced us the be delayed for 2 hours"

Pros: "My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available."
Cons: "I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both."

Pros: "British Airways got us on another flight to Dublin through Heathrow."
Cons: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."

Pros: "On time"
Cons: "Small seats"

Cons: "No personal TV’s and no food for purchase"

Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"

Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."

Pros: "Lucked out with extra legroom seat. Seat was broken though."
Cons: "The whole customs process is a seemingly endless mess."

Cons: "The cleaniless of the flight can get better"

Pros: "Flying AA. Excellent flight"
Cons: "No wifi. Pay only"

Pros: "Besides the seating problems everything else went smoothly"
Cons: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."

Cons: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."

Pros: "Great Wifi! After reading bad reviews it was actually ok. Flew business on the A319 (single aisle plane) and it reminded me of qantas 737. I think for a short haul day flight I may just put up with economy instead for the price. Food is ok. I think with AA you have to pick your aircraft, it makes a difference what plane you fly as to what you get in business class. FA's were great. Overall I'd fly them again. Food was ok."
Cons: "They asked everyone to put the window shades down but I fly window seat because I like looking out! It was a day flight too! LAX T4 lounge is being refurbished so you need to go to T5 and make sure it's not the regional lounge!"

Cons: "Too many delays"

Pros: "the choice of movies was great. I two very well presented selections."
Cons: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."

Cons: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."

Pros: "not much"
Cons: "not much"

Cons: "Old plane and the movie app kept cutting out"

Pros: "They crew tried their hardest"
Cons: "There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason)."

Pros: "Renovated planes, modern entertainment options that were free, charging by outlets."
Cons: "Overbooked flight, poor resource management, nickel & diming for snacks on a 5hr flight, lounge access (not Priority Pass, charge $60 for a single visit), no room for onboard luggage, safety video fluff"

Pros: "The crew was attentive and boarding went smoothly. The seat had more room under the seat in front of me, my purse was not jammed in."
Cons: "I hate paying extra for almost every seat on the plane. It's a con job. Food selection was terrible. If I'm paying anyway, give me better choices. No monitors in plane at all. Entertainment needs to be viewed on a tablet or laptop of some sort."

Pros: "The flight was great. There was free in seat entertainment with tons of movies! The flight attendant gave me free fruit & cheese plate to go with my wine. Great service, easy fast boarding & the flight was early!"

Pros: "My business class seat was comfortable"
Cons: "4hr boarding delay and no entertainment system whatsoever on a 6hr flight."

Cons: "The plane was loaded front to back and unloaded without any disipline i.e. the usual uncontrolled mob. Neither is a good idea in this time of covid-19."

Pros: "I liked the 2-3-2 seat configuration so my husband and I could sit in a 2 seat row without being crowded in with anyone else. Those seats are tight!"
Cons: "Everything could have been better. Boarding was terrible. Apparently the Air Canada devices did not work at this gate? Because boarding was so delayed, we lost our spot to depart. We were stuck on the tarmac for an hour. The seats were too crammed together and very uncomfortable for a 4+ hour flight. Food service did come through, but they were out of most things. It’s advertised you can buy a meal/snack/drink combo but the drinks did not come through at the same time and that was a mess. There didn’t seem to be any air vents above the seats so the flight was very stuffy. We will never fly Rouge again."

Cons: "Food could be improved by improving preperation"

Cons: "Toilets were dirty and not enough toilet papers"

Pros: "Nothing"
Cons: "Waited on aircraft for over one hour after boarding Flight attendants did not provide any updates or compensation for passengers sitting and waiting See tweets from other passengers on aircanada who experienced the same confusion, lack of updates, inattentive staff, pilot made very few updates and did not instruct flight attendants to do anything to make situation easier Delayed over an hour after we were told flight would be departing Offered pretzels Bathrooms were not cleaned after previous flight (garbages over flowing, stench, water everywhere) No air conditioning in flight Did not turn on wifi for the flight Will be filing a formal complaint and requesting a refund."

Pros: "The staff was very friendly and did a good job."
Cons: "The entertainment on this flight was non-existent unless you paid extra for the iPads or internet. There were no tv screens on the back of the seats, which was not very pleasant for a 9 hour flight. We tried connecting to the plane's wifi and watching movies on our phones through the Air Canada app, but the wifi was so slow that the movies never even loaded. Additionally, not every row of seats on the sides has a window, and we were in a row that had a wall instead. The plug in our row did not work either so we couldn't charge our phones with it."

Pros: "Every thing expert the food"
Cons: "The food"

Pros: "Service was impeccable. In flight entertainment was good"
Cons: "Food was nothing special"

Pros: "This was my first time flying Air Canada. Our flight was delayed by 4 hours because they had to deice the plane. Yes it was frustrating but I would much rather have a flight of upset passengers then risking our lives. The captains and the crew went out of their way to make sure that we were the most comfortable. They gave us food and drinks as we waited and were extremely patient. Upon arrival many passengers had missed their connecting flights, including myself. They put us on the next flight out and gave all passengers a hotel and meals for the night. I would definitely recommend Air Canada. The plane itself is also pretty spacious so don’t be afraid to fly economy."
Cons: "Nothing really. They were great. I mean, definitely wished my flight wasn’t delayed. Although It wasn’t their fault that they needed to deice the plane, that’s something that should’ve been accounted for way before our flight was supposed to take off."

Pros: "Vegetarian food needs lots of improvement"

Pros: "While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff."
Cons: "My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options."

Pros: "I am 6ft 1 / 185cm and the leg room was OK for an economy flight. Food was OK for airplane food. Staff were very friendly. Overall very happy."

Cons: "Ran out of food.."

Pros: "Clean, friendly crew remembered how we had our tea/coffee from the earlier service"
Cons: "Economy is never very comfortable but was better than a lot of other airlines"

Pros: "Crew were good"
Cons: "Seats were too tight. Entertainment was mediocre"

Cons: "I wasn’t able to check in online and therefore wasn’t able to update with my dietary requirements which meant I couldn’t really eat anything that was given. I was told at the airport that it needs to be submitted 24 hrs before the flight and there was nothing they could do. Really unfair and not on."

Pros: "everything"
Cons: "no entertainment"

Pros: "Smooth flight"
Cons: "Long walk to connecting flight. Buggy didn’t turn up"

Pros: "Ease of boarding - no long queues. Offer to put hand luggage in the hold with no charge."

Pros: "It was average"
Cons: "My connections were tight from the start. Then when the flight from Vancouver was late leaving, it caused me to come very, very close to missing my CVG connection. I had to find & clear customs before I could even go to my gate. Getting thru customs was like being in a maze. I showed my passport 4 times in the process & finally someone helped me to fill out the electronic form. I made it to my gate in the nick of time just as they were ready to close the door. They radioed ahead to let 2 more people on that plane. Then I get on and someone is sitting in the seat that I previously purchased. The flight attendant didn't make them move either. Air Canada's practices suck! I will never fly Air Canada again."

Pros: "Friendly crew, modern aircraft"

Cons: "Extreme delays on my return flight which made me miss my connection and get rebooked on another flight for the next day. We were delayed on departure, then on the tarmac, then in the air, and finally when getting off the plane. I am glad that I was rebooked and was given a hotel to stay at, but I did not like the way I was treated by Air Canada staff at customs. I passed through customs only to be sent back into Canada after having crossed through security because the staff decided to close. We were told by other staff members that it was up to them to decide when they were done and to talk them. I ran through the whole airport with about 7 other people to make it. Why make us cross through security only to send us back? There was no one there to guide us on what to do. I had to go through the whole thing again the following day only to have my face cream taken away (it is technically cream, not a liquid) and then be detained. None of this happened AT ALL the day before. I'd give more details but it was a complete mess."

Pros: "Pretty standard flight...nice crew, free drink, left and arrived on time for the most part. Liked that I could check in early to arrange a seat."
Cons: "The seats could have been more comfortable. Had a couple knees in my back."

Pros: "Nothing"
Cons: "I didn't travel with children, but if I had done they would have needed entertaining. The crew offered iPads (to rent) for the entertainment of children and adults alike. Why can these not just be given to passengers, better still BRING BACK SCREENS IN SEATBACKS!!!"

Pros: "Very comfortable and clean aircraft. Friendly crew. Seats at the front of Economy had excellent legroom. Helpful flight announcements from the captain."
Cons: "Air Canada has only one gate at Houston, which appears to be in constant use, at least in the early afternoon. If one flight is delayed in departure, it causes a backup with other flights."

Pros: "Nothing"
Cons: "Our flight was turned around after we had gotten to Toronto. They claimed that they had shut down the airport due to bad weather. They took us back to Montreal where we sat in on the tarmac for two hours. They said that there was a second storm Coming through Toronto and that the airport was shutdown again. They then canceled our flight. After standing in line for three hours at customer service they told me they couldn't get me on another flight until tomorrow night and ariving at my destination two days later. The coustomer service rep then told me to just go ahead and call the customer service number because she couldn't help me. They said they wouldn't pay for any accommodations because it was weather related. The issue with their argument is that only one other flight was canceled into Toronto. Air Canada actually had several more flights that day that that landed in Toronto after they told us the airport was closed. The customer service was embarrassing. They had us wait for over three hours to be helped and there were four desk which at most times they only had two people working. Many times there was only one person. The entire thing was pathetic."

Pros: "When I spoke to one of the stewardesses about how this was the second time in a week that Air Canada failed to prepare a vegetarian meal for me, she listened to me and somehow pulled something together. All other employees were courteous, as well."
Cons: "On both my departure and return flight, Air Canada insisted I did not tell them ahead of time that I was a vegetarian. I am sure I did it for the departure, and I am absolutely certain I did it on the return. I contacted them because I didn't want to go hungry on another 10+ hour flight. I think, what happened was, another vegetarian who didn't order ahead requested a vegetarian meal and got mine. I was told I had to verify 48 hours before my flight. Why? Could I have become non-vegetarian in that amount of time? You should have to say it only once. I have never had this problem on any other airline, and it happened the only two times I've flown Air Canada. The light positions are terrible; my neighbors' light shown directly into my face the entire flight."

Pros: "Some staff were professional and nice."
Cons: "The staff at the check in counter need some additional training because they didn't notice that the boarding pass that they gave me did not give me a seat on my flight. I didnt notice until boarding the plane. I showed the customer service agent at the gate and that's when she told me I didnt have a seat on the plane and that they had to get me one before I could board it. Everything ended up working out in the but the same problem happened with another flyer and they couldn't get her a seat. So she had to wait for the next flight!! I felt bad for her because like myself she paid for a seat on that plane and because of Air Canada's horrible system she missed her flight. Also, my flight to Newark was nightmare because my flight from London to Toronto was delayed, and my connecting flight to Newark left without waiting for me and other passengers on the delayed plane. I think that's the most crazy thing because all us passengers paid for that flight and we had no choice but to wait the next day. We were accommodated with a hotel after waiting hours and hours but it was still very frustrating."

Pros: "The pilots were professional, got us there on time and did a wonderful smooth landing."
Cons: "The flights attendants uniforms were wrinkled and old, tired and worn out looking, their behaviour was the same. They were pretty much tired and disinterested in their job. Time to hire new blood, get new, fresh looking uniforms, and there definitely should be a weight limit, I have seen flight attendants who have to turn sideways to get down the aisle comfortably, what on earth would they do in an emergency. Yes size does matter. Look to JAP airlines for style and dignity in the job. Having said that I love Air Canada and fly it as often as possible home."

Pros: "I didn't like anything."
Cons: "I was stuck in immigration for about an hour. The screening process at this airport is so laborious. You have to wait on a bench until they call your name and they don't care if your flight is about to be boarding. I understand that immigration is necessary but they could at least have people form a queue instead of having us wait for our names to be called. I told them that my flight would be boarding in 25 minutes and they told me "Oh, don't worry, they'll just put you on the next flight". But when I got to my airline to check in, they charged me $150. I needed that $150 to pay some bills when I got back home."

Cons: "Delayed for more than two hours on both the trips to and from Canada. This is a common thing with Air Canada i heard. Flights always get delayed."

Pros: "Excellent flight from boarding to arrival. The flight crew performed beyond expectation. There were obvious obstacles in their way when performing their duties and customer service. What stood out as stellar was their patience in helping people where english was not their first language. When serving beverages to these passengers the flight attendants would ask what beverage they prefered. Their answers were inaudible and confusing. Attendants displayed container beverage and when it was still unable to understand their poor answers they did not give up. Finally it was understood they would like hot tea, and i noticed they performmed beyond expectation. These asian passengers would clogg the isles for attendants by going to the washroom and visiting other friends on this flight creating serving obstacles. Frankly, I prayed for the attendants when they were climbing over seated passengers and appeared orientationally lost from their seats on this flight. You would think it was their first flight; but then the flight attendant would appear, and in classic manner would ask - Can I help you? I am comforted by the displayed patience, ability to take punishment from disfunctional riders who failed to notice how other passengers behaved and how professionally the crew operated from beginning to end. I always prefer to fly with Air Canada. Thank you!"
Cons: "Jamming the middle seats of the flight with late arriving asian passengers who would have been better off seated together."

Pros: "Great cabin crew - really friendly and helpful to passengers. Good selection of drinks. AMS-YYZ-YQG All nice enough - good leg room and nice to have a 2-4-2 seating configuration YQG-YYZ-LHR Nice to be on a 787."
Cons: "Food was bland, but as expected on a transatlantic route. Good selection of drinks. One of the suitcases missed the flight, but was promptly delivered the following day. It would have been nice if this could have been notified earlier, rather than having to wait for all passenger's luggage to be delivered before realising that our's was not there."

Pros: "Poor airline, always delayed, dreadful and unfriendly customer service. The only reason I flew with them this short trip was due to price"

Pros: "The Air Canada staff in Austin was wonderful. The flights from Ottawa to Toronto and back were fine."
Cons: "Problems that were, to be sure, not entirely the airline's fault. The trip from Toronto to Austin was delayed because someone had taken the flight attendant's bag from the overhead. We had to wait until either the bag was recovered or a new flight attendant was brought in. On the return flight, the first officer had ruptured her eardrum, and the plane could not leave Austin until a new pilot was flown in from Toronto. It took hours for the airline to arrange for hotel rooms. The airline then offered vouchers when we arrived in Toronto, but their representative brought enough for only about 2/3 of the passengers."

Cons: "A three and a half hour flight with a fruit juice and not even a pack of peanuts . Air Canada that was pathetic !"

Pros: "Direct flight"
Cons: "Air Canada pricing is same as other non budget airlines like British airways, Lufthansa but service is on par with budget airlines like Ryan Air. I'm amazed how they get away with it."

Pros: "Planes were clean, relatively comfortable & flight attendants were polite. Flights that had individual screens on the seatbacks offered good movie choices."
Cons: "Ugh. Delays of 1-2hrs each on 3 of 4 flights for one trip. Missed connecting flight in Toronto. Baggage was a disaster. No communication between staff, was told something different by each person I spoke with. Flew to London & didn't get my bag for 3 days. Flight delays put me in to London a day late, wearing same clothes without access to my bag & lost 4 more hours of site-seeing time following day calling the airline & trying to meet up with courier delivering my bag. Then on my 7hr midday flight back to the states our plane had no screens at all for in flight entertainment. Security and Customs check process was ridiculously long. Waiting in line after line, and the automated kiosks processing passports were fickle delaying lines & leading to further follow up by staff. Very confusing and overheard several passengers talking about missing connecting flights. I highly recommend not flying Air Canada until they become more organized."

Pros: "Had a great conversation wih a guy from Switzerland an it really helped to pass the time."
Cons: "I didn't like that they either started boarding too early or we waited a long time to get off the runway as it seemed we were on the plane a long time before we actually left. Also we just received our snack and our drink and as soon as we received them, a stewardess told us to all put our tables up and I do believe that it was because we were descending to land. It seemed like forever before we received our snack and then we're told we couldn't use our tables. I think they should have started the snacks earlier as it was quite a big plane and it probably would take quite a long time to serve everyone and the worst part of it all was that I had asked for a can of pop, so I had to hold my can of pop, my glass pop and try to get my snack out of the package which was not easy at all."

Pros: "Not much"
Cons: "I was too tall for the seats and the person in front of me was unable to put there seat back, they wanted me to trade with someone else but the. I just would have been a problem for someone else. The steward made me feel as though I was at fault because I should have payed the extra 100 to have emergency exit seating, they tried to get me to sit in the very back row of the plain and sit sideways across the two seats which means I would not be able to sit next to my fiancé. The whole thing was embarrassing and very rude, maybe people of 6'6" should be charged for emergency exit!!"

Pros: "Nice staff. Efficient boarding."
Cons: "No basic food for free."

Pros: "The flight was good and the attendants on it were nice. Wasn't too uncomfortable and in flight entertainment was pretty decent."
Cons: "We were delayed over an hour which in itself is okay as I understand flights get delayed and these things happen but the way in which the staff controlled the situation was horrible. They made multiple announcements making it sound like certain groups should go to the counter to be boarded (children, people needing assistance etc..) yet when these groups of people showed up at the counter the staff acted irritable saying they would need to wait their turn and that they havent even started boarding yet. This led to massive confusion and a huge pile up of people at the counter."

Pros: "Flight left on close to on time and landed early/ right on time."
Cons: "#1 Boarding was total mayhem. Why do airlines insist on boarding the plane from front to back? Wouldn't it make sense to start at the back and work your way forward? People are NOT able/aware that they need to get out of the wispy and it creates a bottleneck. If the BACK becomes 'zone 1' and you progress forward, boarding passengers are out of the way and boarding can progress smoothly! Worth a try? #2 cart blocked the aisle for 90% of the flight and it was impossible to get to the bathroom. An elderly gentleman had gotten up before service began, and he was stuck out of his seat for close to 45 minutes as the flight attendants wouldn't back up to let him pass. Perhaps the timing of this could be adjusted in the future."

Pros: "Flight was delayed several hours with no compensation given"

Cons: "When you roll up on clerk at the check-in counter and she's already eyeing your carry-on bag you know you're gonna have a problem. My bag was purchased a month ago and I made sure it met all major airline specs so when she immediately told me I'd have to check it, I told her it would fit no problem in her little mold. She insisted that it would not and I'd have to PAY to check it. I picked it up and easily popped it into the mould but my zipper snagged on the way in and she said that I was not allowed to "force" it in. I then easily lifted it in and out twice without the zipper snagging. Then she insisted that I weigh it. 22lbs is not much at all so I figured I might get caught here but to my surprise I was only at 23lbs. So she immediately said I would have to pay because I was over weight.... BY 1 LB! So I opened my bag and took out bag of carrots and put it back on the scale. She was so pissed that she couldn't charge me anything that she never made eye contact for the rest of the process. She then said that because I had my cat with me I could not sit in the row I had booked because it was an exit row. I insisted that it was not an exit row as I had just flown on the plane four days earlier with my cat in the same seat. She refused and moved me to a row with less leg room despite my having paid for the upgraded seat (I'm 6'4"). Upon boarding, I confirmed with the flight attendant that my original row was NOT an exit row. It was behind the exit row and there are no restrictions for that. One terrible staff member is all it takes to ruin a flight. Air Canada Rouge also happens to be a soda can with wings so that doesn't help."

Pros: "They surprisingly didn't lose our bags...on this flight."
Cons: "Where to start?! Air Canada is by far the worst airline I have ever flown on. initially there was no information on what gate we were supposed to go to. The timeline of when the gate was going to be told ended up being 45 minutes later than initially projected which turned out to be an hour before the flight was supposed to take off, which didn't leave much time to make it through passport control and to the correct gate. The flight was then delayed over an hour before we were able to board. Once we boarded the flight, we were delayed again an additional hour. We finally took off and landed in Toronto to be delayed yet again before we could go to our gate. Once we go to our gate (close to 30 minutes after landing) the gate would not work and we were stuck on the plan an additional 30 minutes. What was supposed to be about a 9 hour flight turned into almost 12 hours of misery. I will never fly air canada again. The best part about air canada is how every canadian I talked to say "oh yeah, they are such a "terrible" or "shitty" airline."

Cons: "The departure time for the flight was 6:00am and there was no one in the check in counter until 4:15am. There was a long queue for the check in. Not a pleasant waiting time for the check in"

Pros: "Helpful and friendly crew. Good food. Smooth flight."
Cons: "No seatback screens. Hire charge for iPads to access entertainment. Can use own iPad but need Air Canada app to make full use of entertainment (which would have been useful information to communicate BEFORE the flight, since there is no way to download app once on board!)."

Cons: "My daughter got destroyed by a cup of coffee a passenger behind her was holding when turbulence struck quiet bad,neither he or the airline apologizes for either."

Cons: "The fight itself was fine. Not great. Not terrible. But the airline lost my son's suitcase and has been entirely unhelpful ever since then. Now we have been stuck in a foreign country without clothes and toiletries for 36 hours and Air Canada's "helpline" has been anything but helpful. They can not find any information on the location of the suitcase and hope that they will find it in another 48 hours. Rediculous!! I will never fly them again and suggest that you save your money, effort and vacation by flying with another airline."

Read more about Avianca
COVID-19 information

Safety measures for airlines flying from Mérida to Toronto

Airlines flying from Mérida to Toronto have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Mérida to Toronto

Mandatory masks

Masks required on board, masks provided on flights from Mérida to Toronto

Social distancing seating

Middle seats unavailable to book on flights from Mérida to Toronto

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Mérida to Toronto

Book cheap flights from Mérida to Toronto

Recent round-trip flight deals

16/3
Wed.
2 stops
United Airlines
13h 26m
MID - YYZ
24/3
Thu.
1 stop
United Airlines
29h 31m
YYZ - MID
18/1
Tue.
2 stops
Multiple Airlines
22h 57m
MID - YYZ
24/1
Mon.
2 stops
Multiple Airlines
26h 10m
YYZ - MID
4/4
Mon.
1 stop
American Airlines
7h 51m
MID - YYZ
10/4
Sun.
2 stops
American Airlines
8h 09m
YYZ - MID
16/3
Wed.
2 stops
Multiple Airlines
26h 36m
MID - YYZ
22/3
Tue.
2 stops
Multiple Airlines
11h 05m
YYZ - MID
8/11
Mon.
2 stops
United Airlines
24h 22m
MID - YYZ
13/11
Sat.
2 stops
United Airlines
26h 24m
YYZ - MID
28/1
Fri.
2 stops
American Airlines
22h 57m
MID - YYZ
3/2
Thu.
2 stops
American Airlines
19h 46m
YYZ - MID
28/1
Fri.
1 stop
United Airlines
28h 41m
MID - YYZ
3/2
Thu.
1 stop
United Airlines
12h 05m
YYZ - MID
8/12
Wed.
1 stop
Multiple Airlines
13h 26m
MID - YYZ
13/12
Mon.
1 stop
Multiple Airlines
22h 24m
YYZ - MID
6/11
Sat.
1 stop
United Airlines
13h 26m
MID - YYZ
13/11
Sat.
2 stops
United Airlines
26h 24m
YYZ - MID
27/12
Mon.
1 stop
American Airlines
16h 50m
MID - YYZ
6/1
Thu.
2 stops
American Airlines
30h 43m
YYZ - MID
12/1
Wed.
1 stop
Multiple Airlines
27h 01m
MID - YYZ
16/1
Sun.
2 stops
Multiple Airlines
12h 35m
YYZ - MID
6/11
Sat.
1 stop
United Airlines
13h 26m
MID - YYZ
13/11
Sat.
2 stops
United Airlines
26h 24m
YYZ - MID
13/4
Wed.
1 stop
American Airlines
7h 51m
MID - YYZ
20/4
Wed.
1 stop
American Airlines
7h 59m
YYZ - MID
11/1
Tue.
2 stops
Multiple Airlines
22h 57m
MID - YYZ
17/1
Mon.
2 stops
Multiple Airlines
26h 10m
YYZ - MID
6/11
Sat.
1 stop
United Airlines
13h 26m
MID - YYZ
13/11
Sat.
2 stops
United Airlines
29h 15m
YYZ - MID
31/3
Thu.
1 stop
American Airlines
7h 51m
MID - YYZ
8/4
Fri.
2 stops
American Airlines
18h 48m
YYZ - MID
29/1
Sat.
2 stops
Multiple Airlines
26h 26m
MID - YYZ
4/2
Fri.
2 stops
Multiple Airlines
23h 10m
YYZ - MID
16/3
Wed.
1 stop
United Airlines
13h 09m
MID - YYZ
22/3
Tue.
2 stops
United Airlines
11h 05m
YYZ - MID
18/1
Tue.
1 stop
American Airlines
21h 54m
MID - YYZ
24/1
Mon.
2 stops
American Airlines
17h 41m
YYZ - MID
27/1
Thu.
2 stops
Multiple Airlines
22h 57m
MID - YYZ
2/2
Wed.
2 stops
Multiple Airlines
23h 10m
YYZ - MID
Show more results

Recent one-way flight deals

16/11
Tue.
1 stop
United Airlines
13h 26m
MID - YYZ
30/11
Tue.
2 stops
American Airlines
18h 41m
MID - YYZ
30/11
Tue.
direct
WestJet
4h 03m
MID - YYZ
4/12
Sat.
3 stops
Multiple Airlines
32h 30m
MID - YYZ
28/11
Sun.
1 stop
Aeromexico
14h 53m
MID - YYZ
16/11
Tue.
2 stops
United Airlines
24h 22m
MID - YYZ
12/11
Fri.
2 stops
United Airlines
29h 00m
MID - YYZ
5/12
Sun.
2 stops
United Airlines
24h 22m
MID - YYZ
20/1
Thu.
3 stops
Multiple Airlines
24h 44m
MID - YYZ
16/11
Tue.
1 stop
United Airlines
28h 39m
MID - YYZ
5/12
Sun.
3 stops
Avianca
29h 18m
MID - YYZ
28/11
Sun.
2 stops
Multiple Airlines
30h 35m
MID - YYZ
6/1
Thu.
2 stops
American Airlines
19h 47m
MID - YYZ
4/12
Sat.
1 stop
United Airlines
28h 39m
MID - YYZ
18/11
Thu.
3 stops
Multiple Airlines
31h 59m
MID - YYZ
3/1
Mon.
1 stop
Air Canada
28h 39m
MID - YYZ
7/1
Fri.
2 stops
American Airlines
24h 19m
MID - YYZ
18/11
Thu.
2 stops
United Airlines
13h 04m
MID - YYZ
5/11
Fri.
2 stops
United Airlines
35h 36m
MID - YYZ
6/1
Thu.
1 stop
American Airlines
9h 42m
MID - YYZ
Show more results
-
1
  • Round-trip
  • One-way
  • Multi-city
  • Trip Builder
  • Economy
  • Premium Economy
  • Business
  • First
  • Multiple
Economy
  • Economy
  • Premium Economy
  • Business
  • First
Economy
  • Economy
  • Premium Economy
  • Business
  • First
Economy
  • Economy
  • Premium Economy
  • Business
  • First
Economy
  • Economy
  • Premium Economy
  • Business
  • First
Economy
  • Economy
  • Premium Economy
  • Business
  • First
Economy
  • Economy
  • Premium Economy
  • Business
  • First