Low season | February |
---|---|
High season | August |
Cheapest flight | C$ 281 |
The flight was about 1.5 hours delayed. Facilities at Saskatoon airport shut down at 7:00pm
The flight was about 1.5 hours delayed. Facilities at Saskatoon airport shut down at 7:00pm
I have not flown a major airline in over 10 years. All 3 flight with Rouge were late leaving and arriving due to various issues. I was worried my suitcase would get lost because I checked it 3 hours prior to flight. The flight was over an hour boarding and leaving and they lost my suitcase in Montreal. Lined up for over an hour at YVR for baggage location and the line never moved. Had to phone it in and that took forever. I should have been gome by 1am and was not back until 5am. I had been up 23 hours. Bag was not delivered until two days later. Could not hear a word the stewardesses said over the engine noise. At Jean Lesage 2 Rouge flights were cancelled, 2 delayed, and 2 on time: not good stats. Terrible experience. Oh yes, and in the case lost were my mother's ashes. She passed in May and I was unable to attend her funeral as I have a disbled 22 year old who cannot fly. I was in Quebec to meet my birth family for the first time at my grandmother's 100th birthday. I spoke with and wrote my mother for the last 8 years. We have never met. It would have made a damning story for Air Canada on the news if that bag had not been found and returned.
Sadly, it was a terrible experience. The flight was greatly delayed and the gate was changed four times! Then when we arrived in Cleveland we waited on the runway to deplane for 40 minutes because ground crew went to help another flight. Then the crew left believing our flight had been cancelled and not greatly delayed. We were at the gate the length of time it took us to fly from Toronto to Cleveland!!!
I missed this flight because the previous flight was late.
They booked me to travel to Quebec City from Montreal before going to Ottawa, for some reason, then the flight was late and I missed my connection, so I had to fly right back to Montreal to get a flight to Ottawa…..and my luggage was delayed by two days.
I never boarded the flight. I received a text message two hours before the flight that it's going to be delayed and then I couldn't reach customer service for two hours when I talk to customer service they mentioned that I can go and cancel my ticket online. The online option doesn't allow me to cancel and ask me to call customer service, I tried that again and was on hold for two hours. I sent an email and I received an automated response. I don't think customer service exist with this company
Cancelled my flight to CVG while I was in the air from Quebec City
Not happened yet. Still waiting in the long checking queue at 5:30 am as my flight yesterday was cancelled.
My flight from Quebec City to Montreal only had a 1 hour layover to catch my flight to Denver. We boarded the plane in Quebec City and sat on the tarmac for approximately 15 minutes and was told the Montreal airport did not open until 7:00AM - then why was the flight scheduled so early? Upon arriving in Montreal, there was a long security line, and my stress was compounded by being "chosen by the airlines" to have a detailed search further delaying my entry into Montreal. I had to literally run about 1-1/2 blocks in my stocking feet because I didn't have time to put my shoes back on to get to the gate while they are calling my name on the the loud speaker. I'm 67 years old and able to run but imagine many are not! I was disappointed in the petty charges for luggage and seat choice. Lastly, the communication fom Air Canada was disappointing as well, however I received loads of advertisements! Most likely I will not choose Air Canada again.
Do not book a flight thru Toronto Pearson to the US with less than 2 hrs between connecting flights. With 90 minutes (which I had) if your first plane is 25-30 minutes late by the time you debark, walk to go through security again, go through US customs and find your new gate with at least 15 minutes before your departure. If you stop to go the the bathroom you will be lucky to catch your flight, in my case I wasn’t lucky. The airline should not offer flights that do not allow you time to get to your second plane, bad customer service!