Daily cleaning, installation of cabin HEPA filters on flights from Québec City to North America
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Air Canada, Pascan and United Airlines have all waived their change and cancellation fees on flights from Québec City to North America. Confirm policies on booking site.
The cheapest ticket to North America from Québec City found in the last 72 hours was C$ 186 one-way, and C$ 344 round-trip. The most popular route is from Québec City to Fort Lauderdale, and the cheapest round-trip airline ticket found on this route in the last 72 hours was C$ 332.
Air Canada flies most frequently to Fort Lauderdale from Québec City. In general, United Airlines, Pascan and Air Inuit fly the most to North America.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to North America.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to North America is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to North America with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to North America up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Delay with boarding"
Pros: "The space between passangers and the steps the crew took to ensure our safety."
Cons: "Nothing it was a perfect flight."
Cons: "Seats were a little dirty especially for the COVID-19 going around."
Pros: "Boarding process need to be improved. Seat assignment is horrible"
Cons: "WiFi didn’t work at all."
Pros: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"
Cons: "Boarding process was really poor. Long line for just dropping a bag off that I already paid for."
Pros: "Horrible storms kept us in the air for at least an hour past our scheduled landing time. And yet we experienced virtually no turbulence. The pilots did an excellent job of keeping us updated, kept things as smooth as possible with the bad weather and we had plenty of movies and games to choose"
Cons: "I was charged an extra $100 because my bag was 10lbs overweight. Where is this crazy fee communicated on their website? And why does it have to be so much? I didn't have a way to weigh our bag before we left. I had no idea it was so heavy - ridiculous price."
Pros: "Seat was great, complimentary snacks and alcoholic beverage"
Pros: "Arrived on time"
Cons: "Stop being LATE!!!!"
Pros: "Great food and service in first class"
Cons: "Water waiting on table on arrival"
Pros: "The food and the treatment"
Pros: "Almost everything"
Cons: "Could not get entertainment interface with my tablet to work, especially since I paid extra to do so. Could not access live TV on my seat/chair screen."
Cons: "No drinks or snacks"
Pros: "The seat back screens."
Cons: "Completely full flight. Rough landing."
Pros: "I loved flying delta comfort. I’m going to do it more often."
Cons: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"
Cons: "A 7+ hour delay!"
Pros: "I love flying Delta. Non stop flights from DTW to MCO and FLL. The crew are so courteous. Love the new uniforms also."
Cons: "Both Virgin plans needed a deep cleaning."
Pros: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Pros: "Not much"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."
Cons: "No Gluten free option"
Pros: "Entertainment system great. Individual choices include recent movies. On board staff very nice"
Cons: "We had issues with baggage. Delta was supposed to transfer 4 bags to Disney for Magic Express transportation. Only 3 went. Disney tried hard to fix problem, and even gave us something to ameliorate the situation. Delta took hard line, wasn't helpful and gave nothing. It took 2 days to find bag."
Cons: "Bought a brand new suitcase and Delta staff broke one of the wheels!"
Pros: "Every thing good"
Pros: "Everything was in order"
Cons: "None really"
Pros: "The boarding was easy, crew was super and the travel was awesome."
Cons: "My toddler daughter became ill before departure and the crew was awful. They failed to provide me with hardly anything besides 2 blankets and a few remoistened hand wipes to clean up vomit and was very rude when I asked to change seats, even though there were at least 8 other seats open on the flight."
Cons: "The boarding process doesn't make sense. My seat assignment was changed for no reason, and I didn't have a say in it. I was put further back on the plane. Not happy about that."
Pros: "Crew was very nice. Flight was smooth. Boarding process was good. On time."
Cons: "Plane was old. Not that comfortable. No entertainment on flight. Unable to connect to wifi. Snack options were not that good."
Pros: "Service was outstanding"
Cons: "TV froze and was never fixed."
Cons: "I paid for an upgraded seat and it was still very cramped"
Pros: "Amazing experience thank you Delta"
Pros: "boarding was smooth crew great and service was good"
Cons: "sat in middle seat was my fault checked in late too many kids and babies on flight will not fly through orlando again food was typical airline food"
Pros: "Delta is always running behind."
Pros: "Trip and flight crew excellent!"
Cons: "I understand that they couldn't deliver luggage during lightening, but my luggage and clothes were soaked!"
Pros: "For the first time in a ling time I felt if I dropped something I didn't have to kiss it goodbye. My knees and back didn't hurt by the end of the fight. I know longer felt like a sardines in a tin."
Pros: "Enjoy able"
Cons: "My bag was damaged when I arrived at Orlando."
Pros: "Short comfortable flight.. good entertainment to choose from."
Cons: "Everything was good with this flight.."
Pros: "From curbside check-in to landing the plane, overall excellent service ! Very pleased to find out they offered a shuttle from checkin to the gate. I am having knee surgery soon and the walk from security to gate 34 LaGuardia would have put me over the top with pain! It was a very nice gentleman that gave me a ride to the gate and even stopped to let me use the bathroom. Thumbs up *****"
Cons: "The fact that I was charged $150 to check a small cosmetics bag is no loose change ! I would have carried it on but my hand is in a brace and I has to have extensive surgery. Then yoy get to the gate, and they repeatedly asked for volunteers to check their bags for free. I think this is a very unfair policy and try to explain it to the curbside attendant. I literally cannot carry more than five pounds in my left hand until I get bone replacement surgery. I'm also having knee surgery soon and this small additional weight would be caused me excruciating pain ! They didn't care and still charged me $150 for a bag thats no bigger than 12 inches and weighs less than ten pounds. Thats the way you treat your first class passengers? One other quick note: the sausage and egg sandwich? that was served for breakfast was absolutely horrible! Thumbs down !"
Cons: "Delta cancelled the flight after midnight on Friday morning, and never rebooked me. I still haven't heard from them. In not even sure why I'm getting alerts about baggage claim."
Cons: "No food on a coast to coast flight, outrageous drink prices and a crew that didn't fit in the aisle. Searched at the gate and was sorry I. Am back in America!!!"
Pros: "Appreciated the crew keeping things low key as it was a night flight"
Cons: "There were several members of one family on the flight scattered all over the plane. They seemed to want to visit with each other before the flight (making it difficult for me to get to my seat) and during the flight (making it tough to get some sleep). It would be nice if they had been seated together so as not to disturb others. I know this really isn't Delta's fault, but some people aren't very conscientious"
Cons: "Return checking by Porter staff"
Pros: "Everything went as planned."
Cons: "USB or power outlets."
Cons: "We were delayed leaving Quebec for the aircraft weight being to heavy and Porter had oversold the flight. They had to burn fuel from the plane while on the tarmac For awhile to make the weight restrictions. The flight was nearly 90 minutes late taking off, Once in the air the flight was nice."
Pros: "Convenient! Love flying to Toronto on Porter. Nice glassware for drinks. Unique feel. Will definitely fly again!"
Cons: "Plane was late."
Pros: "Great and helpful crew"
Cons: "Porter airlines mechanical failure caused 13 passengers to miss connection to DC"
Cons: "Especially for USA and Canada travel, allow some luggage, you guys embarrassed my child by charging her luggage fee because she had to bring a device she requires. She felt embarrassed."
Cons: "No carry on baggage fee"
Pros: "Smooth flying. welcoming crew."
Pros: "Crew was very attentive and pleasant."
Cons: "Stop charging for carry on baggage for outside of Canada flights."
Pros: "Seamless checkin and boarding. Captain got us home 20mins early. Love Porter!"
Cons: "I wish the airplane had USB plugs to charge my phone. Maybe one day Porter will retrofit the airplanes with more conveniences."
Cons: "Delayed for unknown reason. Boarding was unusually disorganized."
Pros: "3 hours delay"
Cons: "Be on time."
Cons: "Nothing really"
Cons: "I was caught off guard to find out at time of check-in that I had to pay a substantial amount for carry-on when I had specifically asked for a carry-on not just a personal item when booking my reservation. I ended up paying more than saving where I could gone with another company.VERY DISAPPOINTED"
Pros: "walker cookies"
Cons: "small plane, late"
Cons: "Stay in the airplane for a long time after landing!"
Pros: "Everything was very good."
Pros: "I love the attention and the care they bring to every one. Thank you very much for connected me with my family"
Pros: "Service was good."
Cons: "The flight was about an hour late."
Cons: "Delays! Delays!"
Pros: "Efficacité. Confort. Service."
Pros: "Service of the staff"
Cons: "Delayed couple of times, the boarding didn't show on the tv so we were shocked and must run in a hrurry b4 the gate closws"
Pros: "Loved the Terra chips. Also the price!"
Cons: "Why did I have to take my headphones off during takeoff and descent? No other airline I’ve ridden has had that policy."
Pros: "The free drinks."
Cons: "The lack of free wifi."
Pros: "The plane left and arrived on time. Flight attendants were friendly and professional. The flight was enjoyable."
Pros: "Complimentary water and snacks in lobby"
Cons: "Flight was delayed"
Pros: "Porter flight was fine."
Cons: "Every time we fly from YQB ( Quebec airport ) the flight is either canceled or delayed for several hours. We will try to avoid Quebec airport if possible in the future."
Pros: "Excellent cabin service"
Pros: "Crew and organization"
Cons: "Smaller space but whatever"
Pros: "Even with the delay, the crew was polite, the ride was fine and the price worked for me. I will fly Porter again."
Cons: "Had a delay and changed gates. It was hard to keep up with what was going on."
Pros: "I LOVE the lounge in the Toronto airport. Free coffee is such a nice touch, and chairs are super comfy. Way comfier than anything you can sit on at my home airport, Logan (in Boston). Staff were super friendly (maybe because they were Canadian?)."
Cons: "I didn't like being herded from the airplane through various hallways in the Toronto airport. We were basically chaperoned by a Porter employee and made to wait in various areas before we were allowed to proceed to the lounge. That was weird and nobody ever explained why."
Cons: "Security could be faster. Added second screener eventually but they cut I close"
Pros: "Nothing I can think of."
Cons: "Multiple failings in customer service. To address situation airline appeared to make arrangements to suit itself first, not passengers. Made to wait nearly 10 hours before replacement flight cancelled, which it obviously was going to be. Arrangements for accommodation then made, when they could have been hours earlier (as other airlines did). Only one small meal voucher supplied. Did get another the following day for breakfast after asking for one. Airline did nothing to prepare new plane to leave on new scheduled time the following day."
Pros: "A flight is a flight"
Cons: "Flirght was delayed because of weather, fine. We learn about the delay after the time for departure was passed . Initially a fifteen min delay become 30. No communications, everyone standing in line until we are called to board by a teenager . It was too icy to get on the tarmack so we got to stay in a damp corridor until they clear the way. When we got in the plane , after some wait we are told the plane need de-icing. It took one hour before they finally got it done. All this time the Porter web site was useless. It even said we departed. All the aggravation could have been avoided if Porter would be more transparent about their delay and had better ground coordination with the airport personnel"
Pros: "On time departure, early arrival, no surprises."
Pros: "Real glasses on the plane that was nice"
Cons: "Well first they rebooked me due to weather from Quebec City to Toronto, but had no ability to print me a boarding pass. So I had to wait in line in Toronto for a bairisng pass only to realize she printed out a boarding pass for my ORIGINAL flight. When I asked the agent about it, she said "oh, well you better run to catch is then." WTF! First time on Porter and never again. They're supposed to be some sort of luxury experience which is laughable."
Pros: "Boarding, my carry on got to go in the hole. Nice not to have to muscle it around. Personnel were so nice."
Pros: "On time Bags received promptly"
Cons: "Baggage I checked in one bag only I did it online and was charged 31dollars US why? I live, in hk and was in Canada for flight and flight check in. Why not charged me the promised 25 dollars why us and why so high. My way to Quebec was 25 dollars Canadian ?"
Pros: "mostly efficient and polite."
Cons: "Flights are almost always extremely bumpy. not comfortable."
Cons: "비행기 지연, 4시간 30분 기다림. 예정 도착시간보다 5시간 늦게 도착"
Pros: "The aircraft crew were very polite and helpful."
Cons: "I could have used more leg room being so tall."
Pros: "Nice to offer chips"
Cons: "Very delayed, but with only vague and confusing explanations. Delay before taking off, delay on the runway. First they could not find plane, then could not find crew."
Cons: "The plane is small and old. I was shocked that seat 15 is way down the aisle. Very nice helpful staff and excellent comfortable lounge."
Pros: "Everything was good."
Pros: "convenient and on time."
Cons: "Delayed for 2 hours"
Pros: "Flight was late, crew didn't do anything to expedite boarding and it took the longest I have ever seen to board a plane."
Cons: "Boarding process was slow and chaotic"
Cons: "I wasn’t able to choose a seat"
Cons: "Did not serve food."
Pros: "Staff was nice."
Cons: "Better communication in regards with mechanical issues."
Cons: "The boarding"
Pros: "The crew were nice and friendly."
Cons: "Plane was late for over an hour."
Pros: "Crew was good, on time, good landing"
Cons: "could have a bit more leg room"
Pros: "Great crew"
Cons: "Actually not much. Good value all around."
Pros: "Friendly crew."
Cons: "The flight was delayed"
Pros: "I liked the complementary beverages and snacks."
Cons: "It would have been nice to be able to access entertainment withou t having to download an app and having a cell phone."
Cons: "Monitor did not have sound Plug in bad."
Pros: "price efficiency"
Cons: "gate change last minute"
Pros: "The entertainment"
Cons: "The yelling on the airport intercoms"
Pros: "Sitting in Plus"
Cons: "When landing on final approach close to the ground, the pilot pulled up and passed the airport. It was almost 10 minutes before he got on the intercom and told us what was going on. Apparently traffic control told him there was a backup and to circle around. Not knowing what the situation was, was very nerve racking. It would have been nice to hear an announcement of the situation sooner."
Pros: "Nothing nobody"
Cons: "Uncomfortable seats! No access to music movies or kindle though it said it has free entertainment. Nobody knew how to get access to the movies. Instructions are wrong and loop around with no results. Attendant said she’d comp a drink but didn’t . Boarded late and disorderly. Mean gate lady. Left an hour late. Home an hour late."
Pros: "Option to watch movies on your device"
Cons: "Not useful if you don’t have a device"
Cons: "Check in process was brutal. Two different pieces of advice from two different agents. Boarding from front to back of plane is inefficient. Creates clogged aisles."
Pros: "Good amount of leg room. The children were well behaved."
Pros: "The female flight attendant and the pilot spoke reassuringly and with friendliness."
Cons: "This was the most negative experience I’ve ever had flying Westjet. The female flight attendant was wonderful, fun and friendly and professional. The two younger male attendants were incredibly rude, rolled their eyes, ignored me, put themselves first (at one point instead of making room for me to return to my seat the blond one insisted I let him pass when it was unsafe for me to do so and nowhere for me to go). I felt demoralized by these two men and it’s both surprised and disappointed me as Westjet staff have a reputation for friendliness. These two men will Discourage me from flying Westjet when travelling to LA again. Not pleasant. Again the women was lovely. I tried to catch the male names but they wouldn’t stop and face me for long enough for me to see their name tags. They seemed to have some inside jokes between them and gave me the sense my requests were not welcome or respected. I am a nervous flyer and this was such a difficult and uncomfortable Experience."
Pros: "Trash flight . Took to long to let me off"
Cons: "Rude people"
Cons: "Flight was delayed 4-5 hours then got cancelled then got rebooked for the next flight in 4 hours."
Pros: "I liked the timeliness of boarding."
Cons: "Crew was not the nicest, especially when asking for non purchase items like water."
Pros: "Excellent from phone courtesy to every aspect of travelling with them."
Cons: "Well organized. Courteous at every step. Other airlines should emulate them in every way. Travelled all over the world and would rate them as best so far."
Pros: "The ticket price was great. The crew were nice."
Cons: "There is no monitor in front of you/in-plane, so bring your own tablet"
Pros: "Staff and aervice was great! No complaint!"
Cons: "We had to put our carry on bags a little far away from our seats"
Cons: "I dislike that westjet tried to get me to pay for my seats when I initially bought the ticket, only to discover later that the seats are free if I choose them at check in. I didn’t pay the seat charge but there is a breach of trust in them trying to con me that makes me not want to fly with them again."
Pros: "Punctual departure. (Made my international connection in plenty of time)"
Pros: "The stewardesses were very pleasant and helpful..."
Cons: "Transferring between distant terminals in LAX was a pain. I'm glad that I had a long layover between flights to make the journey that required leaving and re-entering security."
Cons: "I had to pay for internet to download the app to watch movies"
Pros: "On time departures and arrival."
Cons: "Internet didn’t really work."
Pros: "Lots of room- great aircraft"
Pros: "Good service easy boarding luggage came out as soon as we were off the plane when you are on vacation last thing you need is to wait for your bags great job all around"
Pros: "Pleasant staff, ample room, ability to charge devices. On time"
Pros: "The overall experience on my westjet trip was great. Everything west jet does - and all the groups in the airport are fantastic !"
Cons: "We left late and had a very hard landing"
Pros: "The people were all very helpful."
Cons: "The system was down. Had to stand in line for an hour. I had carry on and Global entry. But couldn't get my boarding pass without seeing an agent."
Pros: "Not cold, not noisy aircraft"
Cons: "Appalled that I was approached by two flight attendants separately to turn off my light in order to accommodate another passenger as the light was bothering them on a night flight. I pay premium pricing for the Plus seat so I have extra room to work. I chose not to turn off light in order to work, then flight attendants allowed the passenger to approach me. Really unacceptable to put me in uncomfortable interaction, making me play bad cop. I was sitting behind passengers talking loudly who were using profanity. My solution? Earphones. This is a commercial flight - offer passengers eye covers, some solution, or tell them to deal with it, or tell them to charter a private plane. Don’t tell us to sacrifice what we pay for, because you can’t do your job. Lost a loyal customer."
Pros: "The plane wasn't full."
Cons: "The crew was late."
Cons: "Too many delays."
Pros: "Everything was fine. The gate agents were very cordial. We took off a few minutes early and arrived early."
Cons: "Not a thing."
Cons: "No TV screens, but there was an alternate"
Pros: "I upgraded and that was definitely worth it."
Cons: "I don't like 2.5 hour flights in general. Just long enough to be annoying. But that has nothing to do with you and your airline."
Cons: "Hate to have to buy the food!! No entertainment"
Pros: "Crew was great!"
Cons: "Small seats. Nonexistent food and entertainment option are all self provided"
Pros: "Crew is ok."
Cons: "Be on time"
Pros: "Crew is great!"
Pros: "The flight was on time."
Cons: "The cabin announcements were rapidly spoken and hard to understand. The seats are too close together. The flight was overheated, stuffy air, too hot."
Cons: "Lost my baggage even though I actually watched them transport it to the airplane from the airplane window. Brutal."
Cons: "There was no coffee or tea available on the flight"
Cons: "2 hour delay because of rain west jet and porter were on time but air canada delayed My seat was apparently broken had a window seat with no one else in my row and then I was placed ina Center seat although other options were open The attendant comes on the air and says they need to manually start the engine one by one because the electric start to make it easy was not working All and all not a pleasant experience at all"
Cons: "Very crowded in the seat...."
Pros: "I had requested assistance which was excellent."
Cons: "The small seats"
Cons: "The worst flight I have ever had. I am tall and this large plane was fit only for dwarfs. My knees were jammed into the seat in front of me and I could not move during the 3.5 hour duration. As a result of this experience I will NEVER fly air canada again. From now on it's whatever airline can treat it's customers with dignity."
Pros: "Everything except the earbuds"
Cons: "Earbuds sucked; acoustics off."
Pros: "The exact timing going and coming"
Cons: "After returning back and the airplane taxing on the ground it takes one hour to go out of the airport gate to my riding although I have no luggage"
Pros: "Flight late seats have no leg room it’s what one pays for for rouge flights though"
Pros: "Gast boarding."
Cons: "Charging for bags twice and then allowing people to have frwe bags cause of ovER flow. I was charged twice 21 us and 26cdn."
Pros: "I like the courteous crew members, very cordial & attentive."
Cons: "The long wait on the aircraft after all passengers and crew were on board waiting for the oxygen tank to arrive."
Cons: "it took so long to taxi and get off the plane. it wasnt a full flight and it took 30 minutes to get off the plane after landing"
Pros: "I liked how friendly and efficient the crew was"
Cons: "I didn't like how there was no movie available to watch and/or no free wifi"
Cons: "Air Canada Rouge is a nasty way to travel. In a standard seat, there is enough room for a very small adult/ child. If you are 6ft tall or more, you are going to be in trouble. If Air Canada gave an extra 3 inches of space for your knees between the seat in front of your own seat, everything else would be bearable. Corporate greed drives jamming in as many seats as humanly possible to ensure that you know how a sardine in a can feels. I am not sure why Air Canada feels justified in charging extra money for a bulkhead seat just so a customer can have a "normal" experience travelling. I would recommend every Air Canada exec goes for a ride on a Rouge Cattle Car to see how enjoyable it is."
Pros: "My goal was to get a flight for a reasonable price. I got that and had great entertainment with the Air Canada app as well."
Cons: "No complaints."
Pros: "On time"
Cons: "Seats very uncomfortable."
Pros: "The crew was friendly. Boarded on time."
Cons: "No more free drink."
Pros: "Handled well despite delays"
Cons: "Connection was slow and ground team seemed over whelmed in pre clearance."
Cons: "No entertainment no snacks no checked in luggage. You have to pay to rent iPad to watch inflight movies as pay for earphones. Air Canada has become a premium priced airline with extra low cost /no frills service. Sad and disappointing. Last time I am flying with AC. Rather book cheaper airlines and know what to expect than pay a premium and get even less than the low cost option. Boarding staff was rude pushing people etc"
Pros: "Not a lot"
Cons: "Poor aircraft, uncomfortable seats, not recommended."
Cons: "After taking Air Canada to Toronto, this Air Canada flight from Toronto to Orlando was a shock- no back-of-seat tv screens, no entertainment choice, no meals provided, less space, less comfortable."
Cons: "Horrible, the most uncomfortable plain I ever been to"
Cons: "Dirty, old smelly plane. Compartments for suitcases were ridiculously small. Staff was rude and unprofessional. Used Air Canada for my trip to Toronto as well, flight was delayed 2 hours and I wasn't notified even though I signed up for the notifications."
Pros: "My flight from Orlando to Montreal was comfortable and convenient. Boarding went smoothly."
Cons: "The overhead bins were surprisingly small so take that into consideration when packing your carry on. Staff was tolerable but not particularly polite or welcoming."
Pros: "I arrived where I needed to be, safely."
Cons: "It might be possible to get good reviews for a flight that takes off two and a half hours late so that everybody misses dinner and gets to bed late (and forty-five minutes to get my bag didn't help matters). But you're not going to get them if you won't even tell your customers why the flight was delayed."
Pros: "The flight was half empty so was able to have a role to myself"
Cons: "Air Canada Rouge should be renamed Air Canada Rude. Employees are very un-friendly; Seat design on the plane is the most uncomfortable of any airline out there. Very close to each other and very little padding on cushion of seat. Dirty plane; don’t think they serviced it between flights, garbage in each seat pouch. Very cold on flight, crew did not regulate the climate control. Too many unnecessary announcements both in English then French. Each announcement seemed like it lasted about 10 minutes which no one listen. So much for trying to watch a movie that pauses every time the crew feels the needs to talk. Sat at gate for 30 minutes pass departure time without any explanation until right before we departed (waiting on passengers from late arriving flights). At lease they could have told us. Anyhow this is not the Air Canada of old. Air Canada Rouge shows no signs that they care about the comfort of their passengers."
Pros: "Our flights were changed weeks prior to departure and Air Canada was very prompt with giving me all of the new flight information."
Pros: "Late, no food"
Pros: "Getting off the plane"
Cons: "Being blasted through my headphones by the captains announcements indifferent cabin crew. How poorly boarding was managed by AC. There was absolutely no effort made to enhance a boring flight with food or drink unless you paid for it.I guess AC does not consider it an international flight from the US to CA and visa versa which saves them a lot of money and works only in their favor. Why I,m even bothering to fill this in."
Pros: "Got an upgraded seat without asking for it due to overbooking."
Cons: "Checking was more complicated than necessary. Was asked to use the machine to check in even though I made it clear I wanted to use the counter and there were only a few people waiting. Didn't get to watch a movie as I wasn't told you need to download the apps before getting on the plane."
Cons: "Flight was late. The status screens in the Toronto airport depicted incorrect information."
Pros: "Guys, we were traveling in the middle of Matthew hurricane and the pilot was just perfect, we didn't feel it. No bumps, no disturbance, nothing. Like shiny day. Congrats"
Pros: "The crew was very accommodating of the negative situation my boyfriend was in. He was suffering from food poisoning from the previous flight and was unable to hold it in before the plane took off. They were very gracious with making sure that he had sufficient vomit bags and after the fasten seat belt light turned off, they allowed him to move seats in order to sit closer to the bathrooms. While this was a very difficult journey for him, the crew made it slightly more bearable."
Cons: "The cabin was dirty. The staff was not friendly. The cabin was freezing cold. The checking in system was not pleasant. We got the the airport 2.5 hours early and barely made it to the gate on time."
Pros: "The crew was nice and understanding"
Cons: "I was stuck up against the back galley with no armrest on the aisle but that was only the beginning when the guy in front reclined his seat the seat back it was dangerously close to my head. In the event of turbulence it would have been easy to sustain a massive blow to the head from the seat in front of me during a whiplash type motion. The person that approved this seating arrangement should be terminated."
Pros: "The app with the movies and tv shows. The non stop flight to Canada. The electronic check in option at the Ontario Airport. The email I received reminding me about the flight The small aircraft on the way from Orlando to Canada The size of the restroom on the plane back from Ontario to Canada. I am pregnant so that extra room to stretch is great. The fast service when retrieving my luggage."
Cons: "My flight back was delayed 2 hours. There were screaming kids on the plane. The flight status on the main screen on the airport reflected a different time than the app."
Pros: "Crew was very friendly."
Cons: "Didn't realize AirCanada Rouge didn't have entertainment, which allowed me to get work done...but you know, movies are cool too. Also the seats are super close together and make it a bit clostrophobic."
Pros: "Crew was very nice"
Pros: "Got upgrade"
Cons: "Delayed 1 hour , totally full"
Pros: "The flight attendants were very nice."
Cons: "flight attendants were not very helpful."
Pros: "My passport was stolen in the airport and aircanada was very good to me."
Cons: "I loved everything"
Pros: "Flight arrived 30 minutes early!"
Pros: "The pilots did an amazing job navigating around a passing storm."
Cons: "Flight boarded late and then was delayed on the tarmac for an hour to unload baggage for passengers that did not make the flight due to security/customs. Minimal legroom"
Pros: "Idont like a bit."
Cons: "It was to noise inside the cabin,no space for my carry onl lggage,they only free coffe or soda,any thing ealse you pay,eg. coffe was cold,next time i will think over before take fly."
Cons: "ROWS OF SEATS ARE SO TIGHT, TOO TIGHT"
Pros: "Understaffed flight Crew, extremely slow crew , took 1 hour and 45 minutes to distribute drinks. Horrible customer service and horrible smelly cloth seats so cramped your knees hit the little pouch on the sit in front of you. Worse airline ever. Only perk was the cost of the flight $1100 from Orlando to Nice. They had the best price for a last minute flight. But not worth it. My god I have to say this is really the most unorganized airline I've ever flown."
Cons: "Understaffed flight Crew, extremely slow crew, horrible customer service and horrible smelly cloth seats so cramped your knees hit th e little pouch on the sit in front of you. Worse airline ever."
Pros: "Friendly staff. Our luggage was lost but the staff was very friendly and efficient in filing our claim."
Cons: "Luggage was not at our destination. Our luggage was left in Toronto. We are currently waiting for our luggage to be delivered but have no time frame window smaller than in the next 24 hours"
Pros: "Nice crew, comfy seats, good communication from Captain, efficient boarding"
Cons: "It was all fine"
Pros: "The staff did their best with controlling passengers who were a bit difficult. Overall a good experience."
Cons: "Implement the row by row getting off the plane. The flight back to Vancouver people were standing in the middle isle grabbing their carry on and waiting to get off the plane."
Pros: "Very well organized on check in..."
Cons: "They ran out of most food selections"
Pros: "The flight attendants friendly,"
Cons: "Limit of three bags is understandable but no solution offered when the time to board happened,"
Cons: "Free snacks."
Cons: "The staff did not want to accept my ticket purchased through kayak, told me that should have bought a ticket directly through air transat, and they told me to buy a new ticket elsewhere if I wanted to travel on that day. So I had to buy a same day ticket with air canada for an additional $900 CAD, and my ticket bought through kayak was useless, making me waste the entire cost of the ticket purchased through kayak."
Pros: "Leg room was good"
Cons: "Food was lacking or you had to pay for it, not great on a long haul. Terrible films And tiny chairs"
Pros: "Crew were nice"
Cons: "No entertainment system!"
Pros: "Crew amazing. Passengers great"
Cons: "Seats are way too small. Aisles way too tight. Recent acquisition by air Canada must improve passenger comfort."
Pros: "The crew was very good."
Cons: "Food was terrible. The seat was hard and uncomfortable."
Cons: "Newer aircraft"
Pros: "Exit row window seat with empty row beside me. Next to washroom. Got 2hours sleep. All I can ask for."
Cons: "Business class upgrade for free."
Cons: "Boarding took forever. Seats were tiny"
Pros: "Crew was good"
Cons: "Couldn’t fit my carry on in their plane so I was forced to check it, plane was very cold, very little to no leg room"
Pros: "Great crew"
Cons: "Better on board entertainment"
Pros: "Nice flying, nice crew, nice jet"
Cons: "Luggage took an hour to get out... unacceptable"
Pros: "the crew was great,"
Cons: "The aircraft was crappy and old. The leg room was smaller than normal, timing delayed by hours, no comp given, still all refreshments needed paying for"
Pros: "Seats had decent space."
Cons: "Only had limited food so when the staff came, they had nothing left except for junk. Pretty pathetic considering we have to pay for it too. They prefer to let their passengers starve. No entertainment. Wouldn't take air Transat again unless I had no choice."
Pros: "Flight was quiet and uneventful. Kudos to the pilots."
Cons: "Our flight from YEG to YYZ was delayed by over an hour. Normally this wouldn't bother us, as we did not have a chance to get flight, however, we felt we were deceived and lied to by Air Transat at the gate. Specifically, the staff at the gate indicated that our flight would be delayed "intentionally" according to airline policy, to take advantage of favourable tailwinds to get the flight to YYZ on time. This explanation maked no sense, and was unfounded from a cursory Google search. When we finally boarded an hour later, the captain on the flight indicated that the plane was actually LATE arriving to YEG from a previous flight. I'm not expecting any specific reimbursement for the inconveniences to us or our family picking us up, but we and other customers should NEVER be decieved. If the flight is late, tell us, and indicate whether connecting flights (for those that have them) will be withheld or not or to make appropriate arrangements if otherwise not possible."
Pros: "Crew was kind and attentive. Boarding was efficient."
Cons: "Smallest seats I've been in in a while. Very poor on board entertainment (one 10" screen for every 4 rows, damaged audio ports, annoying movie choices). Very limited cabin storage."
Cons: "Delayed flight, my seat was bumped from an aisle to a window seat although I checked in online and secured the Seat 24hrs prior to departure. The excuse I was given by staff is that the person sitting next to me is a “big” person so it’s for my benefit. Well the row I had planned to sit in had two people with an empty seat in between. And they were not “big” as was said. my seat I was moved to had sick children behind my seat whom were coughing and kicking the back of my seat and the row was completely full. An aweful experience and to top it off, the planes entertainment program was broken so we were provided with no entertainment, video or audio."
Pros: "Great price! For the price, we didn't expect much, just travel and get there safe - NO FRILLS. We paid a little extra for legroom and are happy this was not an inflated price. Paying in advance for our bag and getting a small discount was also appreciated. "Get what you pay for" without feeling "nickled and dimed" is what we consider economical and fare treatment."
Cons: "Again "you get what you pay for" is considered. However if I was to be critical, the choice of movies was a little stressful and one sided. (Star Wars and The Avengers). I brought my own entertainment but I felt bad for the Older generation who may have preferred something a little more relaxing and less CGI explosions. Also the interior decor and hardware of the plane was seriously aged and worn, which could use for an upgrade soon."
Cons: "Old plane small cabin and seats hurt after 4 hrs."
Pros: "Friendly staff, comfy seats, in flight entertainment and charging stations at every seat"
Cons: "Not a lot of leg room, hectic boarding"
Pros: "The flight was on time"
Cons: "The plane noise was loud"
Cons: "Two hour delayed take off. All waited on the plane. Not pleased."
Cons: "My suitcase was damaged and it was not handled well at the airport and I have not heard back from the Airline"
Pros: "Staff - Friendly, polite, professional"
Cons: "Couldn't see TV screen Seat wouldn't recline Cramped and uncomfortable for such a long flight. When I arrived in Vancouver and picked up my luggage, the wheel and part of the suitcase were gone (broken off) . How do I make a claim for this? Thank you"
Cons: "Flight was delayed, boarding disorganized, very little legroom, only one beverage service for a 5 hr flight, no snacks (pretzels, peanuts etc)."
Cons: "Seat was very uncomfortable- cushioning badly needs replacing. Poor width of seat."
Cons: "3 hours late due to technical issue on the plane. Stuck in the airport for 3 hours. Crew was very apologetic. Wish more could have been done for us waiting in the dark."
Pros: "Nothing I don't take Air Transat anymore and not recommend to anymone"
Cons: "Transat taking advantage of passengers by charging fees for luggage on return flight I was charged $35US for 2nd luggage on return flight (no charge for same luggage on departure flight). Poor customer relations of staff. Aisle seating was requested and was very uncomfortable. During check-in, Transat staff was not helpful in handling luggage. Poor service and very bad customer service from staff."
Pros: "Can’t think of anything except my window seat"
Cons: "Way too cramped a plane, horrible food, crew were not very pleasant. The entertainment system was broken and there was nothing offered to customers. At least give everyone a free drink or something. They told us they tried to fix it but that was obviously not true. And they tell us once were in the air, which is unfortunate because some of us could of downloaded things in advance had we known. Just handled exceptionally poorly. I will not be flying with Air Transat again after this experience. Once was enough."
Pros: "One ground staff member was nice"
Cons: "Ignorant flight attendant, and didn't provide any instructions on how to travel with the baby Served drink, no snacks in whole 5 hour flight, no screens Tight legroom"
Pros: "Seats are very narrow a normal person cant fit in an aisle seat without having a portion of their shoulder sticking into the aisle which means constant bumping. Food was ok at least their was some which was really welcomed. Busy busy flight. Loved that it was a direct flight"
Cons: "We flew Air Transat from Vancouver to London and back as a family of 3. The seats were some of the most cramped that we've been in. Small space for leg room (and I'm only 5'3"), and the placement of the rigid boxes for the life jackets towards the front part of the seat made it impossible to rest your foot on the bar underneath. The arm rests went up, but not all the way back, so that further restricted room and made it awkward for my son to lean against me to sleep. The entertainment selection was OK, however it was the same for both directions, so the way home offered us a much smaller selection."
Pros: "Air transat is a great airline. Everything from the food to the service was amazing. Would 100% recommend them for your next holiday."
Pros: "Friendly staff , comfortable flight"
Cons: "I was stuck in another city because a connecting flight was canceled so I never got on my flight to Rome. I didn't get a refund or credit or anything for my flight."
Pros: "The crew was very efficient,the food was very good, crew walked and gave water after meals and throughout the flight thereafter. Cleaning was efficient too."
Cons: "Smelly washroom and a very dirty toilet bowel in the beginning of the flight. It was cleaned and looked better but still had a smell of urine. Boarding was very disorganized. People rushed in to board causing lines to board."
Pros: "Comfortable seating, good entertainment selection available and drink provided on short flight."
Cons: "Delay and disorganization at airport left passengers frustrated with at least 3 changes to gate prior to departure. Added to this was the incorrect announcement on P.A. System at 6:55pm a change of gate to leave at original time (7pm), only to have a stampede of passengers arrive at newly assigned gate to have no airline representative there and soon a new/revised departure time of 21:05 instead. Hopefully, those clients with international connections were able to make it, but I suspect that several had their plans changed with this > 2 hour delay."
Pros: "Nice new plane with entertainment"
Cons: "Pizza not great. Too many annoying unnecessary announcements"
Pros: "Crew were courteous and professional."
Cons: "The seating was extremely cramped, food wasn't fit for consumption, and entertainment..not worth mentioning. These things have nothing to do with the crew, but is directly related to the management and their willingness to annoy and test the tolerance of their customers. Just reflects the tastelessness and cheapness of the airline. Will select other airline next time."
Pros: "Getting off the plane"
Cons: "Lighting was terrible, movie selection was not up to date and the food was bad. It took over an hour to be served a microwaved vegetable sandwich"
Pros: "the flight arrived and left on time!"
Cons: "I didn't like the food - could only eat one thing on the menu. More wheat free choices are needed. Crew were not quick to pick up trash or provide drinks of juice and water, tea etc. Seating is very narrow (and I am small -don't know how large people manage)."
Pros: "Cramped seating. Cost for every thing except coffee, water, and soft drinks."
Cons: "Possibly the tightest pitch of any airline seats that I've ever flown on. I'm short but I felt cramped, so I'm sure the 182 meter man next to me was really suffering."
Pros: "Staff were friendly"
Cons: "The plane sat at the gate for nearly an hour before we left."
Pros: "The staff were really great, they were friendly, attentive and professional. We were flying with an infant in a car seat and they rearranged people's seats so that nobody sat ahead of her (because they wouldn't be able to recline their seats), of the 4 flights on the trip that we had, this was the only one where they did that. Snacks and drinks were solid, pizza could have been better. Sandwich options were good. Change table in some washrooms was great."
Cons: "Entertainment system was a bit light on options for a 9 hour flight but had quality stuff."
Airlines flying from Québec City to North America have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Québec City to North America
Masks required on board, masks provided on flights from Québec City to North America
Social distancing seating
Middle seats unavailable to book on flights from Québec City to North America
Testing for antibodies, testing for symptoms for flights from Québec City to North America
Waiving of change fees. Search flexible flights from Québec City to North America