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Pros: Amazing crew

Pros: The food was good and the crew were friendly.

Cons: We could have used more legroom between the seats.

Pros: Shortest flight in my life

Pros: Crew.

Cons: Entertainment aka movies.. this was an older plane - should have brought a book as I’m used too movie screens

Pros: Staff mixed Qatari and Canadian, did their best

Cons: With a sore arm, it was an impossible task to find a cozy position without shap metallic angles protruding.

Pros: Space on airplanes are getting smaller and smaller , not more comfortable.

Cons: Entertainment system did not work, frustrating.

Cons: Flight was delayed 1 hour. We still managed to make our scheduled rendezvous.

Pros: Food, landing, departure. Wonderful aircraft

Cons: N/a

Pros: The service was really good

Cons: The waiting at the gate

Cons: My seats were preassigned and at 24 hour check In you have to pay to change from economy to economy into a available seat. Make no sense and is rude. Very disappointed in WestJet and I’m anElite member.

Pros: The crew on the ground and in the air were great and the only positive part of my experience.

Cons: I was put into the long line to check my luggage with 75 minutes to take off. Of course I missed my direct flight as I was put into a long line. The man who listened to me complain was very kind and empathetic and the only good part about being forced to miss my flight. "We stop loading X amount of minutes before take off" I can't remember the exact number but there was ten minutes to spare before said time when they stopped loading. Dealt with it. Not happy but at least my luggage wasn't lost. Will I fly with WestJet again? Probably. Will I expect some sort of hang up and/or inconvenience? Definitely.

Pros: The crew was very nice

Cons: The planes look old, cheap and the seats are super tiny and cramped

Pros: No one disturbed me while sleeping and crew was helpful when I woke as bad needed refreshments.

Cons: More leg room

Cons: Nothing

Cons: I was delayed a few houts.they could let me fly earlier.

Pros: All good and short flight

Pros: Flight was on time. Boarding was quick.

Pros: TVs weren't working which made for a long flight.

Pros: I lost my phone in the taxi and Javier offered his cellphone and spoke to the taxi driver to get it returned to me (I didn’t speak Spanish) before my flight.

Cons: Flight was delayed. On board, the seats were too small as per usual with Air Canada’s seating configuration. They tend to pack the cabin with as many passengers with little room.

Pros: We were assigned to get a seat of two for ourselves because of few numbers of passengers. The crew on board was so funny and always trying to put a smile on every passengers' faces.

Cons: Air canada pretzel snack and in flight entertainment not working.

Pros: Smooth process, nice plane, amicable staff

Pros: So much leg room!

Cons: The entertainment option doesn’t work on laptops

Pros: N/A

Cons: Didn't end up on this flight!!!! :(

Cons: Wake people up when serving anything.. I have seen in some other airlines that one is provided with a sticker to place on your seat to show if you can or cannot be woken up

Pros: The crew was entertaining. Settle right in and left on time.

Cons: More snack options.

Pros: Crew was great

Cons: No entertainment at all, read the brochure a few times

Pros: The dreamliner is an amazing plane. I really liked the window tinting feature it has.

Pros: The entertainment was great and the crew was very friendly

Cons: The seat I got wasn’t that good

Pros: Good Flight

Cons: I was satisfied with all service

Cons: flight delayed by several hours

Cons: Entertainment screen in my seat didn’t work. Old plane.

Cons: Crowded and no food

Pros: The pilot got us to Toronto.

Cons: Everything. Contrary to most of my experiences with WestJet over the past nineteen years, this was the worst, overall, trip I have ever had with them, from delays, to missing my connecting flight, to gross incompetence with the staff, to a failure to even empathize with our situation (with a baby!).

Pros: Smooth process, nice plane, amicable staff

Cons: Communication from you all. I missed my flight because of the terrible instructions and communication

Cons: Flight left late. Sat on tarmac almost 1.5 hours with little explanation. No water until in the air. Poor allocation of overhead space for luggage - free for all by passengers. A miserable experience.

Pros: Emergency exit seat row had so much room!

Cons: Nothing

Pros: The crew worked hard to ensure that we had a good flight with minimal interruptions

Cons: Delays always hurt, the flight was delayed yet there were no notifications and additionally the delay was closer to an hour long since boarding only started 20 minutes late.

Pros: Premium seats were an amazing touch

Pros: Crew was nice but only service twice in 8hr flight

Cons: Entertainment app didnt work. Food was low cost AND low quality. Pasta was bland mush breakfast was slice of banana bread.

Pros: Partial the crew.

Cons: Change the management. Worst customer service ever.

Cons: Crowded and no food

Pros: Crew was good. Flight was on time. This was a newer plane

Cons: it was great

Pros: N/A

Cons: Didn't end up on this flight!!!! :(

Pros: Crew and staff at gate fantastic. Accommodated me sitting with partner on both legs (booked flights separately).

Cons: Flight was delayed. Always tough late at night.

Pros: No one disturbed me while sleeping and crew was helpful when I woke as bad needed refreshments.

Cons: More leg room

Pros: Shortest flight in my life

Cons: if the Monitor would work and not 1 hr late

Cons: Entertainment system issues throughout the entire aircraft. The audio jacks in my entire row were inoperable.

Pros: Partial the crew.

Cons: Change the management. Worst customer service ever.

Pros: Nothing good to say for this flights overall.

Cons: Spent over two hours on the plane/tarmac waiting for take off. Air Canada sucks.

Pros: boarding

Cons: transit

Pros: Everything was great!! Thanks so much!!

Cons: My seats were preassigned and at 24 hour check In you have to pay to change from economy to economy into a available seat. Make no sense and is rude. Very disappointed in WestJet and I’m anElite member.

Pros: Legroom and entertainment (using own tablet) both very good.

Pros: The check-in process was very easy and friendly. The flight attendants seemed nicer than other airlines.

Cons: Seat assignments. My husband and I were not assigned seats together, however we were able to sit together because the seat next to me was empty.

Pros: The stewardess accidentally spilled a little water on me but she was so nice about it and apologetic that she paid for my drink. Good people skills in bad situations make a huge difference.

Pros: The dreamliner is an amazing plane. I really liked the window tinting feature it has.