7 hour layover was a drag. Free internet on the long leg was great.
Absolutely terrible, from the customer service to boarding the plane. On the phone, there was some mishaps with getting in my correct date and they did not help me retrieve a refund or any assistance. I’m gonna be reporting to all my followers and family around the region of Los Angeles to New York.
It was good! Short flight and it was on time!
Generally good. However. The flight left 30 mins behind schedule with no reason given.
Flights were cancelled setting me in panic mode since my much needed weekend escape with friends was only a short one. No apologies given at the airport nor on the plane. Flight was rescheduled
Nothing to like because my inbound flight was cancelled without notification by West Jet or third party, JustFly. I couldn’t take the inbound flight due to cancellation; therefore could not take the outbound flight back.
Not the greatest experience everything was pretty mediocre. My seat was by the washroom in the aisle and was not located well as everyone past each other people were right in my seat and space.
There was a medical emergency that the crew handled very well. There was no “entertainment” of any sort-no movie/music/whatever. Food was typical of airlines: mediocre.
My husband required a wheelchair to get to the airplane and the service he received was exemplary. Thank you.
WestJet was able to re-book us to the next available flight at no charge when air traffic controller staffing shortage delayed our inbound flight
Flying in the Dreamliner is always comfortable. Though the food options for Air Canada aren't great.
I n the Toronto airport I had trouble finding my zone. It was 47. I went from Zone 1 to the end of the line.didn't find it. Then saw my zone somewhat by accident over by where you first come in. Signs could be more helpful or more personnel directing people like me.
Orderly boarding. The flight to Montreal was difficult to get to on time, but had help from staffer.
The checking of my carry-on was not the greatest idea. It was selected for a security check in Toronto and didn't make it to my connecting flight. Fortunately Air Canada delivers late luggage to Whistler so I got it at 2 A M.
Well managed flight comfortable. Wish they had back of seat screens
Because of a change in aircraft, I was unable to experience the business class I paid for and was disappointed.
My entertainment system was very jittery. Of course no food unless you pay, and even then choices are very limited. I got a free beer, though.
Wow! Both way we came in in advance! Now that's a first with AC!
Plane was clean, crew were courtesy and friendly, great flight. There was no food or entertainment but it was a short flight.
In flight WiFi not working. entertainment system not functioning Food was mediocre poor for business class Service was ok but not excellent Crew were pleasant. Announcements were made at a ridiculous volume.
