|Flights Arrive in||Bangkok Suvarnabhumi & other airports|
|Flights Depart from||Toronto Pearson Intl|
|Flight Price||C$ 771|
|Airlines||China Eastern, United Airlines, ANA, KLM, Korean Air, EVA Air, Air France, Air China, Cathay Pacific, Air Canada, Philippine Airlines, China Southern, Hong Kong Airlines, Etihad Airways, Finnair, Delta, SWISS, Ukraine Intl Air, Austrian Airlines|
Cons: Awful. No eng speaking staff. No check in line mamaged.
Pros: Nothing terrible
Pros: The airport transfer for boarding transfers. There was no assistance for those who have transfer flights in the stop over in shanghai
Cons: Pls provide assistance for those who have transfer flights. Like which gate they are going to transfer. I had to ask around where my gate was since it was not indicated in the ticket. I would save time if there was assistance feom the crew.
Cons: They did not let me on the plane due to my middle name not being on my passport. This have never happened to me before in all my years of travel. Worse yet, Kayak (JustFly) did not give me any refund or change my flight. It was "their policy." I will never use JustFly or China Eastern again.
Cons: Got to China. And for some reason they were not handing out 24 hour visas to anyone that morning. Have a 19 hour connection and not allowed to leave the airport. Asked the airline to change the flight so the wait would be significantly less. Very rude China Eastern staff who yelled instead of trying
Pros: Seats were very comfortable in first class. Very happy with that experience for short haul flight. Enjoyed the service. Flight attendant checked on me multiple times and offered beverages.
Cons: Snack/food choices.
Pros: crew good, seats good
Cons: The delay was over 2- 1/2 hours on the run way to honolulu..
Pros: Nice crew. Frequent updates regarding turbulence. Early arrival.
Cons: There could have been entertainment and/or WiFi but it was broken.
Pros: The crew was friendly and helpful.
Cons: Better snacks would be nice, and there was no entertainment available, even for personal devices.
Cons: No WiFi functioning so nothing to do for five hours when you counted on having WiFi. Now I will always bring a book
Cons: The main issue was getting off the plane in Sydney - we had to wait for a bus to offload us as the plane was sitting a long distance from the terminal. The bus eventually came, offloaded half the passengers and then returned 20 minutes later to start to offload the rest. It's the longest time I've ever spend disembarking from a plane and clearing an airport - very poor whoever was responsible (I'm assuming Sydney airport was at fault).
Cons: If flight wasn’t delayed.
Pros: The crew was attentive and continuously coming around with beverages to ensure everyone is hydrated. Excellent service
Cons: Seats are cramped and small
Pros: They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic.
Cons: They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic.
Pros: Perhaps the most courteous airline I’ve experienced.
Cons: The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage.
Pros: Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome.
Cons: Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me.
Pros: The flight arrived a few minutes early.
Cons: The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor.
Pros: well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort
Cons: boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -
Pros: It was all fine
Cons: Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund
Pros: Great service. Seamless Transfer at Incheon aurprot. Courteous and helpful staff
Pros: Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!
Cons: Seats of any airplane could use improvement on comfort. But comfort was good.
Pros: Yes, crews were excellent
Cons: Boarding of passengers should be clear
Pros: I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable.
Pros: This was the big league of airlines. Great staff, presentation, service, food, entertainment. Felt appreciated as a customer during the entire experience.
Cons: Extra checked bag fee was very costly, nearly $100.00 (CAD).
Cons: The stewardesses could carry more smile when serving, a bit cold.
Pros: The premium economy seat was pretty comfortable, and much better than those I have experienced in economy on other airlines, the food was really very good, the plane was very clean, the crew very professional, take off and arrival were both on time.
Cons: No complaints.
Pros: Stewardesses were very pleasant and helpful.
Cons: All was ok
Pros: Takeoff and landing were smooth. Crew was friendly.
Cons: The plane was small and no entertainment unit installed.
Cons: Seat space is too small. When serving drink and food, the crew put drinks tray above my head ,and passing food to other passenger right on top of my foods, I have to stop to eat . EVA Crews need to be train, learn how to more respectful, more professional....
Cons: They lost my luggage :(
Pros: Food was ok.
Cons: Very little room in economy class. For a 6'1" person, it's impossible to get comfortable.
Pros: Crew was very nice and the food was excellent
Pros: Nice staff. Flight on time.
Cons: Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??
Pros: Air france crew at Mumbai Airport very rude and not supportive during checkin
Pros: Boarding was quick.
Cons: 1 hour delay, no ability to pre book special meal, 787s are horrible for long haul which is counter intuitive as to why they were built.
Pros: Crew was great again.
Cons: I had 0 options for entertainment on the flight from NYC to Beijing. No Wi-fy and the TVs in my section of seats didn't work.
Pros: Refunded or compensated
Pros: The crew were very attentive. Lie down seat
Cons: A little outdated for Business class in comparison with other airlines however for the price i would say it's worth it.
Pros: Amazing crew, very polite and helpful Excellent take off and landed super smooth - koodoos to the cockpit team The seats on the aircraft from Beijing to Vancouver was much more comfortable that the aircraft before ( Vancouver to Ho Chi Minh ) but I think that it’s because it is a newer aircraft
Cons: The food quality was very poor and portion too small. This could utilize some improvements
Cons: Traveling Economy class has really deteriorated. I’m 5 ft. 2 in, and it’s cramped for me!
Pros: One lady from the crew was amazing and very helpful
Cons: They destroyed our suitcase. At the beginning of our vacation it's very unpleasant and uncomfortable situation.
Pros: Seat and legroom ok. Seats are on the narrow side if you have a large person beside you. Supper was excellent. Breakfast so so.
Pros: Everything was quite nice.
Cons: Happy with everything. Staff were very friendly and helpful.
Pros: Great crew and service
Cons: No good beer selections and the water had a bad taste l.
Pros: The Air Canada Rouge crew was young, efficient & courteous; seats were good; and it was the only direct flight that I can get that day, at a convenient time during the daytime.
Cons: Better entertainment ( u can only get them streamed to your own device), and maybe a bit better food.
Cons: Not enough washrooms for # of people. Denied us of from WR. Food carts blocked WR access to most people for long periods of time.
Pros: Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable
Cons: Screen is slow and outdated. Easy upgrade from one class to another.
Cons: Delayed. 3 hours on tarmac, no AC, then disembarked. Had to rebook another flight. Arrived to Vienna 9 hours late. The whole family lost one day of holidays. Will ask for compensation
Pros: Crew was very nice
Cons: Waited an hour and a half waiting for the plane to go to the gate
Pros: The chair was comfy! It could adjust to ANY position you need.
Cons: My crab cakes were just mush and my tv remote didn’t work.
Pros: Yes, my first time Philippines Airlines experience was impressive
Cons: Ran out of chicken for the paid meal. Fish was terrible.
Pros: New A350 plane with excellent business class and great service, food and the entire James Bond movie collection on the entertainment system...
Cons: Left 30 minutes late after the captain said we would have an on-time departure. Terminal 1 at MNL is just aweful!
Pros: Very clean, new plane, excellent boarding and flight. Great entertainment options.
Pros: Helpful staff both on ground and in the air
Cons: - The plane supposedly has free wifi :) :) :) but this is too good to be true. After a long and complicated procedure “all free wifi passes are gone, try again next time”. Someone said there are only 70 passes for the entire plane. - Similar experience with “free wifi” Guangzhou’s Bayun airport if you don’t have a Chinese simcard in your phone. - Navigating China Southern’s website for online check-in is a nightmare.
Pros: First time doing China southern. Their lay flat beds are more narrow and getting in and out was tight. I ain't that fat but my beer belly made it tight. Food outbound was better than return flight.
Cons: Beds could be more comfortable. They don't lay 100% flat.
Pros: Movie selection
Cons: More food options, both meals were chicken and rice. Website too difficult to use to prepick meals and seats
Pros: Crew was amazing
Cons: On line check is worse
Pros: The food was good, ground crew in both Hong Kong and Vancouver airports are really nice and helpful
Cons: The crew in the airplane needs to be more accommodating
Cons: The ground staff at the airport were not organized when boarding they just threw everbody in a line as compared to LA where we were in groups
Pros: The ride was smooth. Excellent landing and take off. Boarding of passengers was smooth. Congestion was reduced. Highly commended starting from the back to the front of the plane with regards to boarding. The food was good and tasty with ample serving.
Cons: The cleanliness of the restrooms can be improved and also refilling of toilet supplies could be better.
Pros: Food was again excellent, cabin crews are really nice this time
Cons: Washrooms could’ve been cleaner
Cons: I wish I knew that I could have get a room or food vouchers when I was ordering an e ticket(
Pros: Main meal (Singapore noodles) was actually ok.
Cons: The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful.
Cons: The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply.
Pros: Planes were good with good leg room
Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.
Cons: Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty.
Pros: reasonable leg room comfortable seat
Cons: No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better
Pros: This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.
Cons: The plane is not comfortable, but the flight is very short. It balances out.
Pros: The crew was helpful and polite, food was good
Cons: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.
Pros: Flight as such was good and smooth
Cons: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price
Pros: Hi enjoy the trip
Cons: No complaints
Pros: Crew was very professional. Seat uncomfortable. No entertainment. did get water or coffee.
Pros: Great flight
Pros: The ctew was awesome, super sweet and very acomodating
Cons: Its a flight to WV (my birth place).... it is what it is... smll planes, tight quarters and people who don’t get any of that and are not happy anout any of it
Pros: Crew was very attentive and friendly
Cons: Boarding could be better.
Cons: If there could have been some sort of service at DTW to take customers to the gate of their connecting flight, for cases of really short time window of course, it’d be extremely helpful.
Cons: The connection time was too long
Pros: There was an abundance of drink carts and dining options, snacks. Thank you!
Cons: Some of these planes need improved entertainment systems. Half did not work.
Pros: Very friendly and attentive crew. Clean plane.
Cons: Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person.
Cons: I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today...
Pros: The price was great, the flight was comfortable, crew was very friendly.
Cons: The airport check-in was probably the most chaotic I've ever experienced anywhere, but the people - travelers and staff - were all very nice.
Cons: Now we waiting for two hours for our luggage On the door of the luggage doesn’t open and waiting
Pros: Boarding was fast
Cons: The seats were extremely uncomfortable and the crew was kind of rude...
Pros: Seat was ok Food was fine and the crew too.
Cons: The ground cree including yhe security were terrible Nasty and borderline unrasonable.
Cons: One hour late for take off...
Pros: Good experience, service was good, and attendants were courteous
Pros: On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline.
Cons: No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something.
Pros: -maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work.
Pros: Crew was friendly and the flight was nice and smooth.
Cons: No expectations as the flight was less than an hour.
Toronto Pearson Intl (YYZ) Canada
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