|Flights Arrive in||Bangkok Suvarnabhumi & other airports|
|Flights Depart from||Ontario|
|Flight Price||C$ 732|
|Airlines||China Eastern, China Southern, Air Canada, ANA, United Airlines, Air China, KLM, EVA Air, Cathay Pacific, Air France, Korean Air, Hong Kong Airlines|
Cons: No earplugs, TVs are too far away to read the English subtitles.
Cons: It would be appreciated if the movie were more updated.
Pros: Flight was on time and efficient. Crew was polite, professional and efficient. In other legs of this trip the experience was not so good. On this leg, however, I noticed that the crew was very accommodating to the passengers and never seemed bothered by special requests.
Cons: Food was okay. We ordered 4 different types of vegetarian meals, but only received on type of vegetarian meal. Movie selection was not great, but I still appreciate that each seat has its own personal on demand video screen.
Cons: Flying as a Canadian via China right now NOT RECOMMENDED! If you fly into China on China Eastern and continue with that airline for your transfer to another country, they seize your passports and keep you segregated from everyone else. Law, supposedly. Took us hours to get to our connecting flight.
Pros: Fast check in&boarding Crew Seats space for legs Flying stable
Cons: Flight delayed Food doesn’t have any sign for halal/muslim food! Entertainment was boaring
Pros: short (14 hours) flight. food is okay as airplane food. seats are pretty big.
Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東)/ New York bounds.
Pros: I've been flying China Southern for my last 4 Transpac flights. The equipment is competitive with all the carriers are always clean. Their 777-300ER from SFO to CAN is very comfortable in economy. The seats and headrest a very supportive and yet have a soft touch. 14 hours and 35 minutes and I wasn't numb. They provide complimentary beer and wine throughout the flight. Their price often cannot be beaten.
Cons: CZ658 SFOCAN January 20, 2019, is the first time my seat back infotainment system didn't work. I didn't have to say anything. An inflight staff brought me a tablet preloaded with a slimmed down assortment of movies, music etc. I usually binge watch and this time it worked out
Cons: Cabin crew doesn’t speak much English. Food isn’t great but what airplane food is?
Pros: Service counter staff was helpful to confirm seating although I did not like being put on standby. This happens too often with Air Canada.
Cons: Stop the overbooking!!!!!
Pros: Great staff!
Cons: Mechanical Maintenance
Cons: Poor oversight by gate staff on limited carry-on luggage space caused departure delay, easily avoided for next time.
Pros: Fair space
Cons: Head steward with an attitude
Pros: Timely schedule
Cons: Foods and beverages quality/variation
Cons: A pair of babies wailed and cried for almost the entire 10 hour flight. Was this ANA’s fault? Of course not, but they could’ve suggested to the parents ways to help with their children.
Pros: Food was good
Cons: Disappointed with some of flight attendants. ANA used to provide best customer service.
Cons: Boarding is done by a bus trip onto the tarmac, then you take the rolling stairs up into the plane. No in flight entertainment of any sort.
Pros: Crew was good
Cons: The way they board
Pros: Crew on flight was very nice. Plane has a lot of space for legs and comfortable seats. We got vouchers and a toothbrush with tooth paste (AT LEAST THAT) for our forced overnight stay.
Cons: Horrible experience. Plane had an engine issue and ended up being delayed for so many HOURS that we had to sleep in Houston. The organization was a big mess - so poor that we reached the hotel only at 130am while we had to wake up at 4ish am to be at the airport again by 5am.
Pros: Getting off the plane
Cons: I did not know I purchase a BE ticket. Was asked to pay $175 for the suit bag i had in addition to my computer bag. I was also place in a seat that does not recline. Very poor value at any cost.
Pros: Quick flight
Cons: Hard seats
Pros: Loved the entertainment on the plane with directv.
Cons: Seats were not comfortable at all. My back was aching by the end of the flight. The power outlet under the seat would have been great, had it been working.
Pros: The flight was fast and empty.
Cons: Don’t cancel my trip 24 hours after I booked it.
Cons: Barely any legs room to move around and I’m 5”3
Cons: I bought business class for round trip, However, my flights to/from PEK CGQ were economy
Pros: The plane was about 3/4 full, so it felt like there was extra room. It was a red-eye flight, easy to sleep and quiet.
Cons: Be prepared for some pushing and shoving by the other passengers.
Cons: Crowded seat. But what do I expect with the price I pay?LOL. Otherwise the crew made our flight safe and that’s the number 1 important. Thanks.
Pros: The stewards and stewardess’ were pleasant
Cons: Our first Air China flight departed 2 hrs late and then to top things off they lost my wife’s luggage on the way to Thailand. We had to wait in the airport for hours for it arrive on the next flight. The experience at Beijing airport was my worst experience in any airport. The Chinese staff were very rude. Just to transfer planes everyone must submit their fingerprints. I don’t think I will ever fly Air China again simply to avoid this airport.
Pros: Very personable staff. Food acceptable for airline fare. Ticket price was outstanding.
Cons: Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good.
Pros: Crew's hospitality, good music, good destination material, terminal info, good system overall
Cons: Less legroom, storage space, bad food, few movie options.
Pros: Entertainment options.
Cons: Service was poor, seat did not recline, and the food was terrible.
Pros: On time and friendly crew
Cons: Boarding needs improvement
Pros: Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it
Pros: Could be a bit more friendly
Cons: Movie selections going east and going west
Pros: They helped me with assigning me to a roomy seat. I am 6' 4". Although I did not think to order a vegetarian option ahead of time they had extras. I would encourage all flights to stock a few extra for people like me who go through booking processes where it is not clear.
Pros: The seats were OK, solid C. The staff were good B+, and the food (warm veggie was poor D+. The second flight I had raw veggies which was much better, B-.
Cons: The flight from Taipei to BKK too off 40 minutes late. When we arrived in Thailand it took 20 minutes to get the jetway working. Sad! Timely flights and support services are expected.
Pros: EVA isn't a discount airline. Being the National Airline of Taiwan and a member of the STAR alliance, you will pay a premium price. I was originally being put in a row right behind the bulkhead with no individual monitor and a seat that was extremely cramped because of the tray table. I knew that I would be able to hang for a 13 hour flight and fortunately, the flight attendant was able to move my wife and I.
Cons: Only one current movie available. Food was bland and not very appetizing.
Pros: The crew was good. There were only 39 people on a 737 1/2 hour flight, so not much to comment.
Cons: This was a connection to an EVA flight. I had 1.5 hours to clear immigration/customs AND go to the gate which was on the other side of the terminal which involved taking 2 shuttle trains and walking to THE END of the terminal C where the shuttle train was being rebuilt; only to discover the gate had
Pros: We had a traumatic and abysmal experience for the trip. The flights were delayed, cancelled, wrongly rearranged and we had to run through the airports with no sleep, no food and no clear flight confirmations with minimal to no help from the Cathay Pacific staff.
Cons: Helpful ground staff with information about next flight arrangements and better telephone helpline staff.
Cons: It was a 14 hour flight and my head phone jack didn't work
Pros: same as previous answer
Cons: same as previous answer
Cons: The delay of one and a half hour has resulted in a loss of half a day of holiday. Without any compensation.
Pros: Good entertainment choices. Preferred check thru TSA. No one seating next to me.
Cons: I don't think I will use Kayak again. You farmed out my booking to Voyama which spelled my name wrong. They refused to reissue my ticket with the correct spelling so I had to sweat out getting on board the airlines and now I have to sweat it out today because they again refused to reissue the ticket
Pros: Air france crew at Mumbai Airport very rude and not supportive during checkin
Pros: The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use.
Pros: The flight crew on the flight was amazing. Went beyond basic needs and requirements.
Pros: Staff and services all very good definitely
Cons: Everything was brilliant
Cons: Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!
Pros: I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable.
Pros: Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!
Cons: Seats of any airplane could use improvement on comfort. But comfort was good.
Pros: Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates.
Cons: Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates.
Pros: Very comfortable seats. Ability to pre-order meals to meet dietary restrictions.
Cons: Another protein choice to go with fruit tray. More offers of water and other drinks throughout the flight.
Pros: Exceptionally trained and attentive staff. Clean plane.
Cons: More entertainment options.
Cons: They lost my vegetarian food option and in return gave me a few cookies..
Pros: The food was good, ground crew in both Hong Kong and Vancouver airports are really nice and helpful
Cons: The crew in the airplane needs to be more accommodating
Pros: Entertainment options
Cons: No vegetarian options
Cons: More choices in movies
Cons: Very unorganized and dirty inside cabin
Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.
Pros: Crew still managed to provide me the veg meal, even though they didn't get the request.
Cons: Type of food I chose on the website was not ordered with the airlines.
Pros: Newer plane w seatback screen for entertainment. Baggage in Honolulu was delivered quickly. Crew was friendly n attentive.
Pros: The ticketing and boarding process went well.
Cons: The staff was short and rude at times and the food on the return trip was the same two choices for the meals and "breakfast" was a smear of tuna on a huge bun -- basically mostly bread. The movie selection was old and outdated.
Pros: Smooth take off and landing. Courteous attendance. Had choice of food. Could have used a snack in between the meals.
Pros: The seats were spacious.
Cons: Did not get a check in notice. Hi
Pros: I was expecting less and China Southern delivered a very good experience on their.international flight from Auckland to Guangzhou. I was able to meet up with my son who flew them from SFO and fly on to Cambodia together. Guangzhou airport is stellar, clean, spacious, and transit was comfortable. Will flutter again with confidence.
Cons: The usual complaint thatevery airline's economy seats are just too small.
Cons: Food is catered for one group of people, should be more international.
Pros: On time
Cons: No USB charging. No charging at all. No wifi. Not all flight attendants speak English. No meal choice. In flight magazine Chinese language only. Confiscated my solar charger. At Guangzhou airport, many food courts take only Chinese cash. Internet service censored.
Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english
Pros: Crew was amazing especially for such a long flight. Nice to get food too. Great on flight entertainment
Cons: Breakfast was not nice. On line check in could have been easier.
Pros: all the crew are amazing.. it was good ,most of all safe sound
Cons: just wanna about the night kit. like toothbrush and toothpaste ,eye masks . the rest are better..
Pros: The airport transfer for boarding transfers. There was no assistance for those who have transfer flights in the stop over in shanghai
Cons: Pls provide assistance for those who have transfer flights. Like which gate they are going to transfer. I had to ask around where my gate was since it was not indicated in the ticket. I would save time if there was assistance feom the crew.
Pros: Courteous and accommodating crew
Cons: Food was so so.
Pros: Cabin crew were great.
Cons: Unpacking wet clothes from one of my bags. It must have been left out in the rain somewhere. I filed a separate complaint with Delta.
Cons: I like this flight
Cons: The staff just took my husband and my passports while we have layover at wuhan. The Wuhan airport has nothing. The person who took our passports kinda detian us in the airport!! Is this legal? They also delayed our layover from 3hrs to 13hours layover in Wuhan airport! Nothing right about this!
Cons: Gave us false infor for our boarding location and we had to run for boarding to different location when 30 mins left. Very hectic situation.
Pros: Crew was friendly
Cons: Not as nice as the flight to and from Honolulu
Cons: Poor oversight by gate staff on limited carry-on luggage space caused departure delay, easily avoided for next time.
Pros: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.
Cons: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.
Pros: The variety of food for purchase was nice!
Cons: THERE WAS NO WIFI ON A 6HR FLIGHT!!! omg its 2019. mind blown.
Pros: Staff polite and provided fast service.
Cons: Boarding was hazy and let room for loosing the plane.
Pros: Perhaps the most courteous airline I’ve experienced.
Pros: Friendly staff, fast service, and good food.
Cons: Flying with ANA is awesome, the stewardesses are very nice!
Pros: Crew was great. Economy premium was definitely worth the extra cost
Cons: I wish the flight wasn't 13 hours haha
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