There was no flight. They canceled the flight with no knowledge to me, and I still haven’t received a refund
Better movie and tv selections. Also, the overnight flight to Trinidad from Toronto, the staff were not very attentive. I did not see them for at least half the fight. They were behind their curtain a lot of the time, and they did not check on us before landing to make sure all landing requirements were met.
just a child who screamed and threw tantrums the entire flight
Checking in, boarding, the food and crew were all excellent. It was my first time traveling on Caribbean Airlines and trust me it’s the only airline I’ll be flying on as of now as long as it’s going my way😁. The service was unbelievably good I don’t regret missing my flight on flair at all cause I wouldn’t have realized how great the service is on Caribbean Airlines
The flight could'nt be better ,the comfort ,the crew and everything was good.i will definitely fly with this sirline again.
I love my entire experience. What I love most, was the friendliness and helpfulness of the staff at check-in and that of the crew on the flight. Their Customer Service was paramount.
It was good but the food was small for the duration of the flight.
Pleasant experience checking in. Seating is way too tight, especially for persons who are not petite. I thought the pilot was excellent in terms of his commentary and information. Wrong gate information on boarding passes. If I was not alert I could have lined up to board the wrong plane.
I liked the crew and Culture. However, my seat was too narrow and not too comfortable
From the point of checking in I felt as if the agents and crew were like family and friends. The best customer service experience I ever had.
The flight was terrible based off the temperature in the plane and the air smelled so stale and gross. I have never wanted to hosed lore in my life after I got off. The food was disgusting and seemingly low quality. The staff was friendly. The bathrooms were so gross after a couple of hours. I will definitely never book with them again.
The crew was great. There was no entertainment and the internet wasn't working. We sat in the run way for a LONG time which is always so upsetting. The seats are very close together and the flights are completely full which makes for a tough flight. Flying is just an uncomfortable experience.
Very kind crew. Vegetarian food better than usual. Prompt take off. Entertainment worked well. Could always do with more room!
The dinner was bland and boring, but the economy seats were surprisingly comfortable. The flight was very packed.
Great crew and entertaining Captain. Seats were not what we had expected based on my booking but things worked out in the end. Of course, like all airlines these days not enough leg or elbow room.
The entertainment system was down; food by purchase only; several people did not receive their luggage. No one answers at the local office or online about the luggage.
This has been the worst experience I’ve ever had. Basically, I lost my round-trip tickets because one of my last names was missing, and you didn’t allow me to correct it. I had to purchase a full ticket again. Once I get home, I will start legal proceedings against you.
It’s ok just the boarding point is far too far
They are a sister company with Air Transat and the two companies do not work well together. If you have any issues the two companies will blame each other and you will miss your flights. The help line does not help
Flight delayed any hour and couple of big gate changes
Maybe glass of wine would be nice at no charge
The flight didn’t happen because they apparently lost my check in and wouldn’t let me board.
Access to movies was rather confusing. Apart from that, I have no complaints.
As someone who never flies WestJet unless there is no other viable option I have to give this crew credit where credit is due. Extremely well done everyone.
Flight left on time. The crew was very friendly. I had to buy a proper meal. Small cookie and a drink just doesn’t cut it for a 4.5 hours flight.
Experience was good, the wifi hook up is somewhat tough
I will not be flying with westjet again. I was uncomfortable in my seat. The position made my back hurt so bad. My wife was able to fit the seatbelt around her with out an extension but was unable to put the tray table down or fit in the seat for that matter. Our bag was smashed and I spent two hours trying to fill out the application for a damaged bag before I gave up. The 80 photos I took would not work and nothing telling me the format to upload them as.. I made the mistake of unpacking the bag before taking photos so no claim for me. Next trip to Canada I will have to use air Canada.
My luggage was damaged 1 wheel was out I can't find it nowhere
I when to Jamaica for my dad funeral and I did not get my luggage from westjet . I add to buy clothes putting me financial debt i did no want to be in Westjet did not call me to apologize are to inquire about my luggage I am still angry about it
I like how spacious the plane was but I did not like the fact that there was no entertainment
Flight attendants had an attitude with everyone, not sure they should be working with customer service if they cannot show a pleasant attitude. Underwhelming, to say the least. The food was awful, and nothing could be purchased from Toronto to Tokyo. Do better, Air Canada.
Boarding and times were all good. Food was as expected and enough. Comfort for a 6’ tall male 200 lbs (somewhat average sized) was terrible. It was just SO much more money to upgrade to premium economy. It’s a 777 so seating is 3-4-3 and is really crammed. What are you going to do? The only real downside is not being able to sleep so your first day in Europe is a write off. I suppose if you need that first day then pay the extra $500 to get premium economy and maybe you can sleep and wake up with some energy?
No charger and no entertainment on the way back. The plane's super old-like 80s old-with zero TVs. At least the free Wi-Fi works, so definitely bring your iPad. Also, no meal on this 7-hour flight.
Horrible! Rude flight attendant, barely any service on such a long flight. I wouldn't recommend Air Canada to anyone.
Bluetooth to use earphones with the onboard entertainment system failed. WiFi worked at least.
Pilot missed Fredericton airstrip on first go, so had to ascend again, turn around and try it again, successfully, albeit a little jittery...perhaps a new or inexperienced pilot. Not the greatest Air Canada experience. Delayed us even more.
It was okay. The seating didn’t give you much space especially when you book a premium. It was still pretty close. The seats had no screens which was a disappointment. The crew was awesome though. Again I wish the wait between families with children boarding and general boarding was a little longer to give families some time to get situated especially those bringing a stroller like myself or for solo parents travelling like myself who has to do everything. The time between boarding zones especially with chilling is so short, I had to gate check my stroller and did not have enough time to pull it down and transport my luggage inside all while having my infant strapped to me or to even ask a flight attendant to assist as they’re busy with the the general boarding going on
The company hand out head phones so one can watch the movie and other entertainment throughout the flight, after all the ticket is already high Other than that my flight was very good and the attendants was very professional.
No entertainment on a long flight killed it for us
The flight was good, but it was delayed several times, we were supposed to board at 10:15, and we didn’t board until 11:30.
The experience was awful. I didn’t expect to pay $100 for my luggage both ways. Then we start boarding late, they then make us go back out of the line and go back into the airport for maintenance. The delay was 45 mins and I also hated the fact that I paid so much and still had to pay for a seat when I checked in. I will not be rebooking with this airline
Very bead I am going to Vancouver to toronto. Not boarding receive. Before flight ✈️ time I have to take boarding. Boarding manager asking me pay $89 . Just flight ✈️ time before I pay .after provided the Boarding pass. Flair Airlines management not good. But kayak is best application.
Leg room was terrible and seats very narrow. Flight was also delayed.
The crew of this flight, specially the flight attendant in the front were the sweetest I’ve had in all my life, I genuinely hope they get a race or sum cuz of their efforts. It was just quite unsettling that the flight took so long to departure. It was supposed to leave at 10:35pm and we ended up taking off at 11:22pm…👎🏻👎🏻👎🏻
It’s bare bones but was on time so can ’t complain.
TThe first time I have ever flown with flare and both ways sucked
I try to buy water the cabin crews told me I had to wait for them to come around with the trolley I waited over 2 hours !!!!! Literally 2 hours I was so thirsty .
Great staff. Cramped seating for someone 5 feet, 2 inches and average weight. So if you're tall or heavy -- good luck. Even if you wait until the 24 hour checkin time, you still charge for seating. Really? So either it is a less-than-pleasant experience or pay the price of a "big name" airline. And if I'm going to pay their prices, why would I fly in your cramped seat? So, in the end, you want to give less comfort for the same prices as Air Canada. Go figure.
Horrific airline. This trip didn't even happen!! We got to the airport and were told at check-in that our tickets were canceled WITHOUT NOTICE! I begged the agents for more info and was told we were blacklisted for using a fraudulent credit card. The card was debit and the funds were already taken out! The desk agents all left, and we were left with zero solution. We had to book another flight with a different airline which cost us $2300 in addition to the $550 Flair already took from us. I have been on the line for 30 minutes to speak to an agent. Does not look promising. AVOID FLAIR AT ALL COSTS.
I didn’t like It at all cause of delays and cancellations last minutes? No entertainment not even charging points in plane ..and I noticed when one flight landed from flair’s air plane the reuse that plane which is fine but no safety protection no sanitary nothing .
