Re-booked on Westjet after my WOW airlines was cancelled. Didn't know what to expect - pleasantly surprised, Great service from top to bottom leaving Gatwick Airport. Will make them my top preference in searching future flights out that way.
Nothing - the entire experience (check-in, flight, deplaning) exceeded my expectations.
Crew was courteous and the plane was not packed like the previous one, so it was good there was room to stretch out the legs.
Having to board the plane walking outside.It was raining and there were puddles everywhere. Flight was delayed
Missed this one
We were delayed 45 minutes without reason, we asked to have our flights switched as we were nervous of missing our connecting flight and were told we could not switch. While we were waiting on the runway for over an hour I asked our flight attendant to check on the status of our connecting flight and she basically told us to hope for the best and that we would have to deal with it when we arrived in Toronto
The ground staff at the gate kept us informed of the delays to the flight.
The flight was 2 hours delayed, apparently because a crew member called in sick at the last minute. Then we had to wait on the runway for the plane to be de-iced. This could have been done while we were waiting for the crew, rather than after boarding.
The wait time for the connection was not too long. But on the way back to the US, I almost missed my flight from Miami to Washington-DC because I didint have enough time to go though imigration and also had to wait for my luggages. Thank you!
The crew are always excellent.
The comfort is horrible. Airline companies keep shrinking the seats and charging more. Also they keep serving less food. And flight changes.
American continues to surprise through their lack of consideration and cheapness Prefer to have seat empty on the front rather than move passengers that are loyal frequent flyers. The most important point for American is you have to pay for everything including for flight status. No longer miles flew but how much you pay them
Everything was great
Smooth boarding, the crew was really nice (and it didn't hurt that they were generous with the wine).
The crew on board were helpful
Delta staff at airport were unprofessional. They had us spend over an hour traveling to a different TSA line because they closed the line we were in. The other line was a 10 minute drive away. Also our bags did not reach philadelphia when we landed at 3 am.
Customs officials are incredibly un-helpful and slow. I almost missed the next flight because of how slow was that part. I hope Delta can speak up for the passengers, because we cannot express that to these rude people.
Delayed, for close to 6 hours and missed our connection
Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this.
Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options.
|Flights Arrive in||Norfolk|
|Flights Depart from||Toronto Pearson Intl|
|Flight Price||C$ 255|
|Airlines||WestJet, American Airlines, Delta|
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