Find cheap flights from Toronto to California

Pros: "Love the coffee cookies."

Pros: "Seats were great."
Cons: "Food was less than acceptable. Service could have been better."

Cons: "It seemed as if the pilot didn’t know what he was doing Made us vomit"

Cons: "Food was Dreadful. And no USB port working in my seat or those beside me I did notice some people had functioning USB ports but noticed others where they did not work either. Staff not remotely interested"

Pros: "Clean environment"
Cons: "Gluten free snacks"

Pros: "Comfortable and reasonably spacious."

Pros: "Relaxed, comfortable"
Cons: "Nothing comes to mind."

Pros: "It much"
Cons: "It was so bumpy No air circulation Smelled It made me sick"

Cons: "No problems at all but flight was rerouted to San Jose"

Pros: "The crew was good, boarding was on the right time. It was a good flight."
Cons: "Only if there was free entertainment and free food."

Pros: "Features was nice crew was great"

Cons: "Could have been on time"

Pros: "The flight delayed but the crew was really helping! Huge thank to the lady served in the economy class AS2239 on March 4th from Vancouver to Seattle. I was not able to catch the next flight without her helping."

Pros: "Nice crew"
Cons: "The crew did it’s best but there was 2 hours delay due to issues at San Francisco airport."

Pros: "Yes crew was amazing"
Cons: "Best domestic USA airline"

Pros: "Its a short trip, no doing for food or entertainment"
Cons: "Its seems like the Alaska desk is far away/walking & the staff is fine its just that there always seem to be a sense of urgency - getting people through the lines. That is partly due though to employees be very thorough with each customer."

Pros: "Not sure how we mistakenly booked premium economy but the extra legroom was nice."
Cons: "Didn’t try the food. Entertainment required a pre downloaded app which we didn’t have."

Pros: "The crew"
Cons: "The chair was very uncomfortable and it was cold. A light blanket and more padding on the seats would make a difference."

Pros: "We left on-time, without delays."
Cons: "There was a loud child behind me, but that has nothing to do with the airline, unless they enforced a silent cabin more."

Pros: "Crew was very polite and accommodating."
Cons: "Seats and aisles are ridiculously close together and chlostophobic. I was in an aisle seat and was constantly being bumped by the carts, crew and passengers even though I had my arms within my seat area."

Pros: "Smaller plane so the two seats on each side provide more room. Very comfortable."
Cons: "This is my second Alaska flight at this time. Both times it was late for departure and it’s the first flight of the day!! Once was a break failure light (understandable) and today was a manifest issue...how do you lose a passenger from scanning in to boarding (30 minute) delay!"

Pros: "Simple ways that make the atmosphere in the air a little more welcoming and friendlier."
Cons: "Nothing."

Pros: "Love kayak my first time using it will use it again"
Cons: "Nothing"

Pros: "Ease of boarding"
Cons: "Paying for baggage"

Cons: "Flight was very delayed"

Pros: "Liked the seats. Liked the service. The food on my previous flight HX60 was better."
Cons: "Flight was delayed. Other than that, nothing to complain about. Like I said, ordinary flight."

Pros: "Boarding was easy. I didn’t have food or drink so I couldn’t really rate it"
Cons: "Landing was bumpy"

Pros: "free drinks"
Cons: "Slow and disorderly boarding at SFO"

Pros: "The food order concept"
Cons: "No food, not even snacks, despite the long fligjt"

Pros: "It was excellent. They even waived the baggage fee!"
Cons: "Nil"

Pros: "The Service was AMAZING!!!. I will ALWAYS continue to Fly Alaskan Airlines."
Cons: "Crowded plane TBH lmao...But overall thal I can REALLY complain about."

Pros: "service excellent"
Cons: "Alaska lounge sub standard"

Pros: "The crew were great, security at the airport took over an hour to get through so I arrived at the gate 10minsbefire takeoff. The crew were great in getting me on board and checking my luggage was still there t"

Pros: "Nice movies Comfortable seats"
Cons: "Noisy air con Seat not reclining Headphone jack not working No storage space"

Cons: "2+h delay"

Pros: "Good plane on time"
Cons: "I’ve got the latest iPad and software but entertainment system could not connect Only snack food for sale on an evening flight"

Pros: "Usb port to charge your electronics!"

Cons: "Did not like the rates for wifi. First r such a short flight it should be FREE."

Pros: "Nice and easy"
Cons: "Nothing"

Pros: "Missed my flight at it was rescheduled for $25 without asking a questions"
Cons: "nothing"

Pros: "The people who work for Alaska Airlines"
Cons: "I had a carry-on suitcase, but it wouldn't fit. It had to be checked, which was what I was trying to avoid."

Pros: "On time and efficient service, Alaska made the entire journey easy and terrific. I will continue to use this airline it is a mile above the rest."

Pros: "Clean new planes. Good service."

Pros: "didn't crash"
Cons: "sat in a middle seat"

Pros: "1st class and iMessage"
Cons: "No tv/wifi to watch anything"

Pros: "Very good service"
Cons: "They sent one of two bags on an earlier flight than we were on and we thought they had got lost"

Cons: "A woman thought she had my seat. She said "I am 29A" and so I quickly got the steward so we could resolve the complication. It turned out she read 29A on her itinerary only it was for an earlier leg of the trip. Instead of understanding her accidental oversight, the steward said to us both, "you have 29C and you 29A whats the problem?" I understand he was busy, only 2 passengers booked for the same seat would cause a problem on a full flight. He should have understood her accidental self-seat assignment change because she read the seat from the earlier flight. She and I weren't trying to have issues, we just wanted to sort out what we thought was an overlap in seat assignments."

Pros: "The service was fine."
Cons: "On the airline website it said that flights to OC flew out of the international terminal but they don't. Then the flight took off 1/2 hour late at least."

Cons: "It's confusing that SFO to SNA is in international. I almost missed my flight after running to the air train in a mad dash after going through security in domestic Alaska. Stressful..."

Pros: "Amazing"
Cons: "Nothing"

Pros: "Leg room in comfort +"
Cons: "Removal of food trays could be done sooner"

Pros: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Cons: "Temperature inside airplane extremely hot."

Cons: "Good"

Pros: "non stop flight"
Cons: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."

Pros: "Nothing"
Cons: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"

Pros: "Great crew, snacks, comfortable flight."

Cons: "You guys didn't allow me to get in this plane and i missed my flight."

Cons: "Best option across the pond"

Cons: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."

Cons: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."

Cons: "Can't tell how the flight was because missed connecting flight from LAX to SJC because Westjet from YYZ to LAX had a mechanical issue. They end up replacing a tire which caused a 1.5 hr flight delay"

Cons: "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"

Pros: "Our flight crew were great. Pilots were great too."
Cons: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"

Pros: "It was horrible. Delta really should have cancelled and refunded the flight altogether."

Pros: "Service by crew. I was flying economy but it was par to business class."

Pros: "extra legroom of comfort plus zone"
Cons: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Cons: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

Cons: "No food on board and we were hungry"

Pros: "Friendly crew."
Cons: "Slow boarding."

Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"

Cons: "Not delay the flight for 3+ hours"

Cons: "No charging outlet."

Pros: "The seats were very comfortable even though legroom was limited in the basic cabin."

Cons: "Good"

Pros: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Cons: "Boarding was somewhat unorganized"

Pros: "None of it"
Cons: "Everything. Can it please leave on time for once"

Pros: "The crew were fantastic. Departed on time, arrived 40 minutes early."
Cons: "Delta One is a bit jaded on this flight."

Cons: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Pros: "The crew and comfort was ok"
Cons: "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."

Pros: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Cons: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Pros: "Friendly, efficient crew"
Cons: "Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound."

Pros: "The kind staff"
Cons: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."

Pros: "Staff and flight were good"
Cons: "The chicken dinner was mediocre"

Pros: "got there on time, no delays. very smooth"

Pros: "Comfy seats, quick service."
Cons: "If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent."

Pros: "Service by the Delta team"
Cons: "Seats not roomy enough"

Pros: "Boarding was smooth, attendants were nice and informative, and everything was on time"

Pros: "By"
Cons: "A three hour delay on the first flight and a hour delay on the second..."

Pros: "Food was decent and crew were nice enough"
Cons: "Seat space was small and cramped. Entertainment was poor unfortunately"

Pros: "Crew was friendly!"
Cons: "Plane wasn’t clean"

Pros: "great service, easy to get on and off, snack options and drinks were all great"

Cons: "Not much food offered on a long flight."

Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Pros: "Nothing."
Cons: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."

Pros: "Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations"
Cons: "The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes."

Pros: "Airline and airport staff were great"
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."

Cons: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"

Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."

Pros: "The crew members were professional."
Cons: "The seats could be better"

Pros: "The on-board crew were very friendly and helpful."
Cons: "Boarding was terrible. One lady was very rude to people who are boarding. Also took quite a long time to board."

Cons: "No inflight meal, no inflight entertainment for 10 hrs onboard."

Pros: "Very friendly crew. Good seating"
Cons: "V limited complimentary food for long haul flight"

Pros: "Nothing"
Cons: "Always delays with this airline, hope their service improves now they have been bought out by Air Canada. Staff need training on how to deal with their delays, rather than the "I know as much as you" answer. Their staff have always pleaded blind ignorance when disruptions occur. AVOID."

Pros: "Friendly crew"
Cons: "Lack of food for long haul flight. Had to pay to eat. 43 dollars and only able to pay with debit/credit card rather than cash"

Pros: "Friendly crew, informative captain."
Cons: "Nothing- it was a very short flight, didn’t need anything else."

Pros: "Crew were very friendly and were having a good time during the flight, which was nice to see."
Cons: "No pillows or blankets supplied, luckily I had my own otherwise I would have been miserable. Worst surprise was that there was no food provided. On a long haul flight that was surprising, they should clearly say that on booking. There were snacks available for purchase, but not great."

Pros: "Did not fly. But delayed by a while"

Pros: "Nothing."
Cons: "Everything"

Pros: "On time, free coffee, free pretzels"
Cons: "Going home."

Pros: "Excellent all round. Good price. Nice seats. Excellent staff. Good boarding and disembarking. Highly recommended."
Cons: "It does not have free food and entertainment, but for the price this is acceptable."

Pros: "Good price for long haul destination. Efficient check-in and boarding process. Decent leg room for a budget airline."
Cons: "Food choice a bit limited - especially the free offering. In-flight entertainment is only available from the WestJet app to view on your own device - you need to know this before you board - otherwise you are not able to access any of the movies etc."

Pros: "Sensible ticket price"

Pros: "The crew were very amiable and one member in particular was quite funny during the seat belt demonstration. First one I've paid attention to the entire time."
Cons: "Plane was freezing cold and seats were quite uncomfortable."

Pros: "Staff were helpful and smiling. Good value"
Cons: "We needed a better choice of food"

Pros: "good value for money. Staff were helpful"
Cons: "A direct route from St John's to London."

Pros: "Quick"
Cons: "A little cold"

Pros: "On time. Efficient. No frills but perfectly fine!"

Pros: "It was clean and on time"

Pros: "Great service when checking in. Flight on time and comfortable."

Cons: "Haven’t yet reached our destination, it’s our honeymoon and would have hoped to have got ther by now instead of which we are having to layover in Vancouver until the next flight because of delays on first Leg of journey we missed connecting flight"

Pros: "Kind, courteous and helpful staff"
Cons: "It was good overall"

Pros: "Kind helpful staff"
Cons: "That you have to pay for entertainment and food on long haul flights"

Pros: "staff on airline great"
Cons: "Lost my luggage hopefully I’ll get that tomorrow. Airline charged me 70 pounds for that. Staff at customer service were not helpful at all."

Pros: "Smiling faces and humor from the crews."
Cons: "None."

Pros: "Good in flight entertainment and food"
Cons: "Not enough leg room"

Cons: "Yea missed the connection due to taking an obviously not sick young woman off flight from Jamaica I am a doctor"

Cons: "snow caused my flight to be cancelled instead of the direct flight to nyc i flew via Atlanta. due to the timings of the flight - landing at 2.30 am, leaving at 7.30 am - i had no option but to sleep on the airport floor i will try to avoid fliying with westjet in future - staying loyal to air canada - to avoid the risk of such a terrible flight diversion"

Pros: "THE flight got me home"
Cons: "Th check in staff made light of what seat I was assigned stating it was the best seat. 23A a bulkhead back row seat that did not recline. I was then Seated next to an individual that should have had two seats to themselves instead of most of my seat and theirs. I was literally pressed into the bulkhead by the very large person next to me. Who had another large individual next to them. WestJet used to be a great airline that Had a little more legroom. Now airlines like flair offer the same flights with more legroom wider seats and far lower costs. WestJet has lost me as a customer that used to pay a little extra if There was a WestJet flight option"

Pros: "It was a smaller aircraft and the staff were friendly"
Cons: "was right at the back of the plane and could not hear the announcements clearly."

Pros: "comfortable seats friendly crew"
Cons: "no entertainment system, fee for renting tablet not enough room in overhead no complimentary food or drink service"

Pros: "I flew through the air in a metal container across the country in the time it would have taken me to drive 400 km, so that's pretty neat."
Cons: "Provide complimentary movies West Jet. Parading around tablets to rent for $6 is a bad look."

Pros: "It was a good flight. Comfortable and on time."
Cons: "I rated food low as there wasn't any nor did I expect it. No problem."

Pros: "Boarding was fast and efficient. Crew was friendly. We got drinks and snacks twice on the 4.5 hr flight."
Cons: "Seats were uncomfortable. The cushions are getting thinner with every new plane. That makes for hard surface and an extra rough turbulence experience. Arm rests are almost non existent again very uncomfortable on a long flight. No Monitors in seat so no uou have to 1 have your own device or RENT one from WestJet. No place you put the device, so you must hold it in your hand for hours. VERY uncomfortable."

Pros: "Though there was lots of air turbulence the Crew added humour in executing their duties which made the trip cautious, calm and added comfortable."

Pros: "This was my first time flying Plus and I don't think I can ever go back. Worth every penny."

Pros: "Easy check-in, bag drop off even with elderly person traveling with us. Great staff at the airport."
Cons: "Nothing....."

Pros: "on time ,friendly staff"

Pros: "A bit more seat room. I'm a tall guy and was a bit cramp"

Cons: "Everyrhing was great"

Cons: "Trip from Toronto to NYC should not be so long. Between boarding getting delayed to finding a gate in NY laguardia, it was just extremely exhausting."

Cons: "Hate to have to buy the food!! No entertainment"

Pros: "service"
Cons: "There is none."

Pros: "Only the boarding was good"
Cons: "My luggage was damaged"

Pros: "In-flight crew was great!"
Cons: "Manager and crew at the check-in counter are incompetent!!!"

Pros: "Seats"
Cons: "Nothinh"

Cons: "Flight was delayed over an hour and boarding took forever (much longer than usual and I fly pretty often)"

Pros: "Excellent service and departure time"

Pros: "Nothing"
Cons: "Everything. FIVE hour delay no apology no meal served and absolutely rude customer service by flight attendants. Will never ever travel at West Jet."

Cons: "Except for Ginette , the rest of the crew weren’t courteous or polite. Couldn’t wait for you to complete your meal to clear up."

Pros: "Not a lot. Entertainment options on board were decent. Food was alright."
Cons: "Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again."

Cons: "Boarding slow"

Pros: "Nothing"
Cons: "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."

Pros: "Seating had more space, the crew very relaxed and good humour as well as professionalism."
Cons: "Well the flight was short, so not much more could be done on this particular flight. The restroom could be a tad larger but think was on an older aircraft."

Cons: "Food quality"

Pros: "Got me to my destination"
Cons: "Attendants were less than welcoming with NO sense of humor. I found an empty whiskey container in the area under the seat in front of me. When I jokingly said that I found it empty and could she refill it for me, the attendant went off on me, telling me that she was too busy and couldn’t take it"

Pros: "No amazing crew, just average. The should airline should have follow through on a specific request, but the airline's computer wipes out such things."
Cons: "Airlines should listen to the requests of the passengers."

Pros: "Dear American, stop lying to your passengers stating that the flights are full, when in fact, they are not. Customers are willing to pay for upgrades but you give them no way to do so."

Pros: "All was ok accept they charge 32dollar for bag."
Cons: "Travel with free bag."

Cons: "On Time. Delayed advice 3 times."

Pros: "On time,"
Cons: "WiFi didn't work."

Pros: "The connecting BA flight from Houston to LHR was an old 747 and my broken window blind didn’t go down. The worst part was I paid for a bulkhead seat and once we got on the plane it turned out the configuration was different and the seat was not bulkhead."
Cons: "Accurate configuration. A more modern plane."

Pros: "Wide choice of films on the flight, boarding was hassle free."
Cons: "Crew could have been much politer when asking about the food wishes of others. Seemed to have no idea how to walk through the aisles, hitting my head and shoulders more than once while walking through."

Cons: "The booking process. Went through a third party (ka$@k) and at the last minute was transferred to a cheap aggregator I had never heard of. Needless to say customer service was a joke. Plain fraud."

Pros: "Fast boarding, flight relatively smooth, got to my destination pretty quickly as well."

Cons: "Typical tight seating, aircraft showing age."

Pros: "アメリカの航空会社でエコノミーでビール、ワインのアルコールの提供があったのが意外でした。"

Cons: "The wifi signup process not seemless with Android."

Pros: "The seat was comfortable and the flight attendant was very helpful with all the questions I had, thanks for the wonderful first time flying."
Cons: "Nothing give a 10/10"

Cons: "Seats what happened to towlets after food Also never asked if we would like water etc I felt invisible"

Pros: "The crew was super nice and I saw them be super accommodating to other passengers which made me feel good about using their airline."
Cons: "They should offer headphones"

Cons: "Make seat available for two of us together not every one in a deferent row"

Pros: "Even thou flight was delayed we arrive at a decent time."

Cons: "A toilet had no water. The internet was not working for the whole flight"

Pros: "The tv and drinks"
Cons: "Being told why we’re delayed and then not being kept on board for so long once we arrived late"

Pros: "No"
Cons: "No"

Pros: "Nothing"
Cons: "The service from the check in desk to the stewardess"

Cons: "Flight arrived over 40 min late and despite my connecting flight still being connected to the gate I was told I couldn’t board. There were 5 people trying to connect to the same flight so it’s pretty rediculous that we were told to rebook when the plane didn’t leave the gate for 15 more minutes. This was the call of the airline and it was handled poorly. The rebooking agent was also extremely rude and seemed totally self absorbed. This was my worst flying experience out of approximately 50 flights this year. Never again American."

Cons: "Constant delays, wrongful promises of when/how long delays would take"

Pros: "Comfortable flight. New plane"

Pros: "Plane was new and clean..good leg room."
Cons: "Being told to shut window blinds and spent most of the journey in darkness. No hot drinks. Long gaps between cold drinks. Staff not very friendly."

Pros: "Crew was polite, Captain was helpful."
Cons: "Flight was delayed due to mechanical issues."

Pros: "Flight crew was nice"
Cons: "the small jets are so uncomfortable."

Pros: "The legroom."
Cons: "There was nothing not to like."

Cons: "Delayed"

Pros: "Great flight experience overall!"

Pros: "The Seats have a nice width and a nice forward-to-back pitch. They're also brand-new upholstery. Very nice"
Cons: "American Airlines concourse in Charlotte is awful. Standing room only, and under construction. No power outlets in the plane."

Pros: "Everything."
Cons: "Waiting for 30 minutes a Dublin to dock."

Cons: "Rushing from gate to gate after sitting on the tarmac for 30 minutes after not having anything to eat on the four hour flight from PHL. Not being able to get anything healthy because the layover was reduced from 40 minutes to 5. GIVE US SOME FOOD DAMMIT!"

Cons: "Super tiny seats"

Pros: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"

Pros: "Great crew again, basic aircraft but comfortable economy seats."

Pros: "Crew were ok Captain was informant"
Cons: "Delay Heat on plane at 98 degrees upon boarding"

Pros: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Cons: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"

Cons: "Confusing in LAX as to where to go for the flight"

Cons: "First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA."

Cons: "Un necessary delays from start to baggage pickup"

Pros: "The crew was great and made light of a relatively tense situation. This was a connecting flight for many passengers which was delayed so many of us were missing our connections. The crew still did a great job keeping everyone comfortable and boarding us quickly."
Cons: "Unfortunately our plane was grounded in Chicago before our leg of the trip even began. By the time it arrived in YYZ many of us would already be missing connections. Due to a smaller plane we have to stow most of our carry on below which caused a bit of chaos while disembarking trying to retrieve bags and hustle to the next flights. Since I knew before leaving YYZ we were quite delayed my husband drove to ORD to pick me up instead of waiting 24hr for the next flight to St. Louis. It added 8 hours of driving for him to an already long day but we made the best of it."

Cons: "Boarding at Terminal 3 gate A8 was slow and a single line makes for a lengthy process."

Pros: "Crew were great..."
Cons: "Food was very poor. Entertainment was awful"

Pros: "Only check in and boarding was smooth."

Pros: "Crew was amazing"
Cons: "Seats are too close together"

Pros: "Crew was great"
Cons: "I know food is for purchase, but no pretzels or cookies? It’s weird to fly and not get something with your complimentary soft drink."

Pros: "Crew was good. Flight was on time. This was a newer plane"
Cons: "it was great"

Cons: "The crew should be trained more on customer service"

Cons: "Notification from the Travel agency that I needed to get a Yellow Fever immunization."

Cons: "They didn't offer any compliment food, no water to wash hands in bathroom (had to ask for sanitizer), staff seemed grumpy"

Pros: "No problems on the flight. Attendants were nice."
Cons: "It was unusual that we had to go through another security station when changing planes. The home made jam I transported from Paris made it through the Paris security, but was confiscated by the American security. It made my trip home upsetting."

Pros: "Polite, helpful crew"
Cons: "Nothing, would recommend"

Cons: "One of my checked baggage was lost."

Pros: "I don’t usually complain, but this was probably my least comfortable flight. Not much that I liked about the flight."
Cons: "Compensation or at least an apology for tv screen and air conditioning not working. The flight was hot and boring."

Pros: "Not much"
Cons: "Lady at check in, Helen, at Pearson was TERRIBLE. No compassion for us travelling with a 2 month old baby, and then booked our seats with united in separate locations with no bassinet. I will never use air Canada Again."

Pros: "Friendly staff"
Cons: "2 hour delay due to mechanical issue sitting on the tarmac."

Pros: "New plane in the excellent condition. Leg room in economy not bad. Crew friendly and efficient. Boarding worked well."
Cons: "The main meal was pretty dreadful. Grilled chicken with what I think was mashed potato, but it was difficult to be sure. Watery and tasteless. Accompanied bizarrely by a tomato sauce (which did taste of something). Hard to identify the ethnicity."

Pros: "The food"
Cons: "The leg room"

Pros: "Flight was great. Check in not so."
Cons: "On March 18, 2018 Joanne, Kevin, and Allison Sheridan were booked to go from SYD to YYJ and only Kevin took off. We went to the airport and my daughter Allison was too anxious to get on as she had to leave her father behind. After she calmed down we went to get on the flight and the lady at the check in, (Onwsha) said it was too late and we could leave the next day. She changed my tickets on the computer and said if we came on Monday, March 19th there wouldn't be a charge but if it was any other date it would be $150.00 per ticket/person. When I arrived to check in on March 19th I was charged the $300. I spoke to Sharon Smith who was with Air Canada Customer Service Coordinator and I explained I was told something different by the customer agent. I told her if I knew that and I was told by Onwsha I would have went on the flight on March 18th but would not have checked the bags and just taken carry on luggage as my husband was still at the airport and he could bring them when he came over. Sharon Smith said there was nothing she could do and we had to pay the $300.00. It really has left a bad taste for me with Air Canada especially how many seats were spare and I was told something different from Onwsha. Thank you for your time. If any other details are needed feel free to contact me."

Pros: "Service was impeccable. In flight entertainment was good"
Cons: "Food was nothing special"

Cons: "Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW"

Cons: "Put on Turkish air landed 12 hrs late lggage still missing"

Pros: "While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff."
Cons: "My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options."

Pros: "The flight was on time check in was simple and quick Staff on board friendly and professional Inflight movies fab Plenty of room on seats clean plane"
Cons: "Nothing all great"

Cons: "The airline crew keep on pushing back the departure due to bad weather. No discipline while boarding passengers. Delay after landing to open the door. No clear instructions about the delays"

Pros: "staff was great checkin at the airport was a breeze and love the 2 checked free luggage for international flights. food was mediocre but what do you expect, I'm just glad we got 2 meals and 2 snacks. great touch."
Cons: "only issue was the fact the online checkin was unavailable to us for some reason which basically left my girlfriend and I sitting in separate rows in between 2 people for 17 hours. entertainment was also pretty lacking with only a few movies available."

Cons: "My 5-hour flight was delayed 5 hours. Missed all my scheduled events. I had planned for up to 3 hours of issues (delays, traffic, luggage issues, etc.) and it was still not enough to allow me to make my meeting on time. Additionally, the in-flight entertainment system linked to my seat was defective and only provided sound in one ear."

Cons: "I never got on that flight because the flight from Montreal to Toronto was delayed so I would have missed the connection. The flight from Montreal was late. I showed up a the airport three times before I got on a plane. Air Canada asked me to check in online but the system didn't work. Because of the storm, Air Canada couldn't even place me on hold so I had to go to the airport earlier in the day. When I complained about not being able to check in online, they asked gaslighted me and kept repeating that their system was "a great product" and that there was no way it didn't work. One person finally told me that it was because I had a pet in cabin. I could have saved a lot of frustration if someone had told me that. I also think that for a flight that left late and caused me to change plans and leave on a different day with another delayed flight because of the luggage conveyor belt that didn't work - which paralyzed an entire airport - they could have offered us a complimentary meal on the plane."

Pros: "the best ever the asian male steward was excellent he made my 12 year old girl happy and special by treating her with efficient service when she ordered food and kind words"

Cons: "Flight was delayed My wife and I got separate seats Screen and audio on the entertainment system didn't work"

Cons: "Late flight the crew did.t care and many people missed connections. The customer service at the airport desk was understaffed slow and rude. They we're not helpful in trying to get new flights booked and I felt like it was asking a huge favor even though it was Thier delayed flight that made me miss my connection."

Cons: "Lost luggage!"

Pros: "time and straight flight"
Cons: "on time is Key"

Pros: "The hot dinner was good"
Cons: "The pudding was poor, it was just a wrapped cookie. The movie selection was terrible! Most of the films were very old!"

Pros: "Ease of service and efficiency."

Pros: "everything"
Cons: "few movies"

Cons: "Very cramped like sardine tin. Not enough flight info boards in airport and they were hard to read m"

Pros: "Great service wide enough seats. great company overall"

Pros: "Excellent value for Economy flight"

Pros: "the plane on the way out was great."

Pros: "Comfortable flight, very pleasant cabin crew."
Cons: "No flight entertainment at all."

Pros: "It was OK but it had to be better than the flight to Canada which was delayed 24 hours (just for bad measure). It's a cheap flight and AC warn that the "in seat" screen is no longer provided so criticism on this basis is a bit silly. I noted that the free iPads in Premium Economy provided more films but they were so dated!!! Food in PE was much better as was the general service. It cost quite a bit in the "Auction" but it was worth it I think."
Cons: "This relates to the outward trip when we only found out at the check-in that the plane was postponed to the following day. OK, we were put up in a hotel for the night but 24 hours there was not the best day of my life. I wasn't too impressed with the hotel."

Pros: "The extra room on the exit row seat was definitely worth the premium!"
Cons: "The electrical outlet didn't work on my seat. Entertainment on the flight was a bit too pricey I thought as well!"

Cons: "30 min for baggage claim"

Pros: "A woman in Toronto at the customs area for air Canada helped us get seats when we didn't realize we were on standby. She was very kind and helpful!"

Cons: "No food , not even snack for 5 hours flight?!!,"

Pros: "Everything. The plane was immaculate, the seats were comfortable, the food was delicious, the flight crew was friendly and professional. Air Canada's abillity to transit passengers from the US to international destinations is truly remarkable and must be best in class. I went from an inbound flight from Houston, through Immigration and to the gate for my flight to London in under 15 minutes!"
Cons: "Nothing."

Pros: "Liked everything about this new class of service on Air Canada. Seat was comfortable with good recline that didn't interfere with fellow passengers. Food was excellent, entertainment system was well stocked, flight attendants were friendly and high energy. Even got to use lounge and fast-track security lane at Heathrow."
Cons: "Zero complaints."

Pros: "I like the seats which were only 2 instead of 3 seats."
Cons: "- Felt like I was bothering the air stewardess when I asked for anything - Flight was delayed by 50 minutes. - Food was extremely bland and below par."

Pros: "Comfort"
Cons: "Noisy misbehaved child passenger."

Pros: "At fisrt the flight was over booked. Once we had boarded their was a technical issues with the aircraft, we had to sit in our aiys with nothing to do for just under 2 hours. With this delay in mind their was no form of a free drink as a mini compensation. They had no choice of food."

Pros: "That even though there is a delay, we still made it around the same time"
Cons: "That there was a delay in the first place"