Crew were great.
I was told by transat to down load an App. to watch entertainment only to be told by Flair Air that they did not provide the service and that I was given the wrong information. So no TV for 5 hrs.
New leaf discontinued their Sunday Halifax to Hamilton flight which was to be my return flight home. They did offer me a full refund if I needed to cancel or to rebook on a different flight but I couldn't make the new dates work so I took the full refund. I booked the flights in December for a flight in Feb and they cancelled half way through January so there wasn't a lot of notice given
Everything about Newleaf was awesome.
Flight was good, crew was courteous and boarded on time. Cabin space was adequate and the entertainment provided through WestJet’s app is very good.
Pleasant crew. Flight left & arrived on time.
The boarding gate person from Westjet was excellent in the way he dealt with my missed flight..........kudos to him
The security staff were not prepared to deal with the sudden increase in volume of passengers. Since there were around 300 people ahead of me I knew I was probably not going to make my flight. I felt as though I wanted to ask everyone there if they minded me going to the front of the line as I was probably going to miss the flight, but felt too intimidated. Of course my onboard bag was flagged for further inspection so when I asked the security agent that was being absolutely riduculas with the inspectioin of the mans belongings ahead of me if she could take a look at mine as I was probably going to miss my flight she just gave me this evil look and said im already looking at this mans things. (she didnt need to state the obvious but maybe a little common sense and tact in helping to resolve customers problems would go a lot further than projecting her power trip. Not impressed at all.
Staff were so friendly and helpful
-Westjet crew are fantastic -Boarding is usually painless -Plane is always neat and tidy
-Entertainment system was broken (not the end of the world I suppose) -Its 2015 -- get Wifi on ALL your planes.
I arrived safely with my children
Liked the smile in the faces of the crew as they served the snacks
The flight was delayed for more than an hour
Poor snack options
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.