there was no food or entertainment on that short 1.5 hour flight unless you mean the cookie and the overhead announcements... Those Q-400's are the workhorse of the rugged coast and mountains for sure.
Terrible customer service at gate in Frankfurt. We were promised a shuttle to connecting flight and a wheelchair at the gate. Neither happened. Gate agent told us to go away to the service center. Zero help. Rude.
All good great price seating very cramped but overall very good
Personnel was very polite! Food from Frankfurt to Vancouver was very good!
lufthansa flights are consistently fully booked and they strongly discourage carry-on luggage, making many passengers gate check
The experience was satisfactory. The plane was full and took awhile to embark and disembark. On a 4 hour flight, there is not much you can do. my return flight was in the very last row on the plane but was adequate.
Overall great. The crews were lovely. The seats are awful. I always emerge with a back ache.
Flight was not affected by the Air Canada strike. Complimentary beer and wine offered on flight.
Bad experience. My checked bag was lost during this direct flight….how does that even happen?
The flight had to return due to maintenance issues and then was cancelled
Delayed getting out for no good reason. Tight connect lead to a missing bag in Hamburg. Waited two hours at the airport to get the bag from the next flight.
Crew could have been more helpful in helping to find location to store luggage in overhead bins in order to expedite seating. Seating was cramped and uncomfortable.. Other than that it was a standard flight.
The staff was bit rude when I asked for an extra drink after one beer, asked for one wine glass.
Very good, i got two seats for myself, and was comfortable with the blanket i got
Not to bad but it was hard changing my seat
Terrible. Both flights were significantly delayed, no luggage, made me check my small bag when many, many others had much larger carry-ons, not even a bottle of water . . . I will not fly Discover Airlines again.
Even though I flew in business cabin I was not given any refreshment even though those next me were served
1. One of the crew who was managing the crowd in the business class line specifically asked me if I am travelling by business class while I was standing in the business class designated line. She specifically was asking only me and no one else. Seemed to imply that I may not be aware of it and may be I don't belong there?(Based on my color?) 2. The business class seats in the aircraft was average regular economy seats with middle seat kept free.
When I bought my ticket , I bought it for a premium flex and I paid more money to get comfortable seat , but I get a basic economy seat, I need a refund for the ticket Thank you Rabeh Afli
Everything was good. But from Frankfurt to Seattle in airplane entertainment system didn't work good.
