Does Advantage offer shuttle or airport pick-up services from Dallas Love Field Airport (DAL)?

When I was at the counter picking up my rental the kid giving me my keys said he just washed the inside and the outside of the vehicle at it was ready to go The jeep was filthy and smelled inside I will never use Advantage Rental again and I will make sure to tell everyone I know not to use them as wellReviewed 15 Apr 2025

review from kayak

2.0

I don't recommend. What is advertised online is not what you will pay. They force you to take their insurance even if you have full coverage with your credit card and with your personal car insurance. If you don't take their insurance they will just tell you that you can't rent and free to leave when you are already way out of the airport and have all your luggages around. The car is dirty and full of stains. They also say they will put a 300$ hold but in reality they will charge you 300$ on your credit card which they say will refund after 7 days! So that's already a lie to begin with. There is no hold and you end up dishing out and extra 300$ out of nowhere that you won't get right away once you return the car. Hotels put hold and release the hold after. Advantage charged us an extra 300$ The workers there don't really care. They also tell you to get the toll pass which is around 20$ USD every day because you will need it. They said going to FLL to Miami, you have no choice but to pass to a toll way. Good thing we didn't take it because it's a complete lie. I will avoid and reason learned!!Reviewed 11 Apr 2025

review from kayak

4.0

i wasn’t offered the rate i was promised. i was told i missed a 2 hour window and given a rate 3 times what i was promised. this at the outset soured me on this rental agency drop off easy,Reviewed 4 Apr 2025

review from kayak

2.0

We did not ended renting the car from advantage because the tacked on so many fees, said we had to purchase their insurance- so we from $30 for 2 days to $130 for 2 days. Companies should be upfront of the total.Reviewed 3 Apr 2025

review from kayak

4.0

Car was dirty at pickup and I had to pay $200 because of a screw in one of the tire.. Which could have been fixed for $30.00!Reviewed 3 Apr 2025

review from kayak

4.0

Exterior of car was dirty. Car had a very rough idle. Hidden fees caused price to be about $100 more.Reviewed 1 Apr 2025

review from kayak

2.0

Charged $120 more than the "Total -Including Tax and Fees" price confirmed by Expedia.Reviewed 26 Mar 2025

review from kayak

2.0

There was a bait and switch with the rental price. When you pick up the car, there's an additional $200 charge for collision insurance that you cannot waive. I did not end up renting the car.Reviewed 21 Mar 2025

review from kayak

10.0

The guys at the rental office were efficient and professional. Usually we have to wait in long lines and it takes forever, but fortunately we didn't with Advantage. I'd rent from them again!Reviewed 19 Mar 2025

review from kayak

2.0

Terrible. They did not even have a car available!Reviewed 11 Mar 2025

review from kayak

6.0

I was not not advised at time of booking that 3rd party liability insurance would not be acceptable and purchasing their coverage would be required. To me that is clearly a tactic to advertise a low price to rope a customer in, only to surprise them at pick up time with an additional charge when it’s too late to choose another company. When I asked the desk agent how I would have known this charge would be required I was told “it’s in the fine print”. Not a great response. I kept the booking because I needed the car and didn’t have time to go look for another option. And to be fair, even with the bump in cost it was still a competitive price compared to other agencies. The car was older and dirty. The interior was reasonably clean but the exterior was covered in dirt and dust. But it drove ok so it fulfilled the most basic of reasons I got the car, but it was the bare minimum so I got what I paid for, I suppose. I will not likely use them again unless I am desperate.Reviewed 25 Feb 2025

review from kayak

2.0

Horrible shady business that steals your money.Reviewed 21 Feb 2025

review from kayak

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