Does Airport Van offer shuttle or airport pick-up services from Dallas Love Field Airport (DAL)?

Book Airport Van car rentals at Dallas Love Field Airport

Driver's age: 26-65

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Reviews

Pros

"Yes the ."(in 95 reviews)

"Great professional and ."(in 95 reviews)

"Easy off."(in 42 reviews)

Cons

" was horrible."(in 15 reviews)

" will never use AVR"(in 28 reviews)

"What a ."(in 28 reviews)

Overall Rating4.8 MediocreBased on 541 reviews

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5.2

Recent reviews

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2.0

Worst rental car ever, they do not answer the phone and I never got the car total waste of money. You shouldn’t have it as an option for your customers. I trusted kayak but not anymoreReviewed 13 Jan 2025

review from kayak

2.0

Customer service was ok even though she would continually stop to be on her cell phone. The quality of the van was horrible. It was dirty inside and out. Windshield had streaks and a film on the inside that we couldn't see through at times in certain light. Sooooo DIRTY!!! And the gas tank was empty. We told customer service and they said there was a gas station just up the street and that we should be ok. They didn't even come out to verify. Which means they knew the condition of the Van. We had to immediately stop, fill up the tank and clean the van windows and seats and run it through the car wash. The van also smelled of marijuana. DISGUSTING! We have never had this kind of experience with any of our rentals with other companies.Reviewed 31 Oct 2024

review from kayak

2.0

Initially promised a SUV but ended up with a highly used mini van with over 100,000 miles. This vehicle did not have apple play or any other latest upgrades. I was told this us the only vehicle availableReviewed 27 Oct 2024

review from kayak

2.0

I’m still trying to contact them about the deposit I put down on my credit card AMEX that they said was required I think they charged me extra on top of what I paid to kayak My expectation was $289.00 CDN That’s what your website quoted I told them I didn’t need any extra insurance as my credit card MC covers auto car rental Please find out and report back to me what is going on Thankyou JohnReviewed 25 Oct 2024

review from kayak

2.0

This was the worst experience I’ve ever had with a car rental agency. The car alarm repeatedly went off when we tried to open the car with the key. We contacted the company and they refused to bring us a new rental. Their solution was for us to go to an auto parts store to replace fob key on our vacation. Also the blinker did not work. Then the battery went dead and we missed 1 hour of my sister’s wedding reception. Also the communication about shuttle pick up was false causing us to have to walk from car rental depot to get rental. The company also does not answer their phones. Overall horrible experience. Do not use this company!Reviewed 17 Oct 2024

review from kayak

2.0

This was the worst rental car experience I’ve ever had. Their directions were to call a number when ready to be picked up at Atlanta airport. They didn’t answer several calls. After calling a number I found online I talked to someone in California who had difficulty accessing directions. After asking numerous people at airport where the pickup point was we finally were picked up. All this took almost an hour. When we arrived at the lot, we found AVR in a shack that was in a very large lot that was owned/run by Jiffy car rental. We were the only ones waiting for a car and it took over an hour because the lady was unable to get us checked out because she said they were having WiFi problems. Ultimately, I had to go on their website and input all my information again. Rediculous! The return was also time consuming and weird. I had to go to the back of the Jiffy lot, take a picture of the car, and send an email to AVR before they would pick us up. THE WORST! Never again!Reviewed 13 Oct 2024

review from kayak

2.0

Terrible service, wouldn’t use again.Reviewed 10 Oct 2024

review from kayak

2.0

Will never go back to this location. Worst car rental experience.Reviewed 9 Oct 2024

review from kayak

2.0

ServiceReviewed 3 Oct 2024

review from kayak

10.0

This was the smoothest vehicle rental place I've ever rented from. Quick service, easy fast pick up, smooth clean ride, can't get over how fast I was on the road. I've been to other rental places and waited hours for my car. I was here for 5 minutes and had my van ready. Friendly helpful staff and close location to airport with easy shuttle service. I will definitely use them again and highly recommend them if you need a passenger van.Reviewed 3 Oct 2024

review from kayak

6.0

Vehicle was very dirty. It looked like it was not washed or cleaned in a long time.Reviewed 26 Sep 2024

review from kayak

6.0

The pick up was a nightmare with the phone number provided not answeringReviewed 16 Sep 2024

review from kayak

Does Airport Van offer shuttle or airport pick-up services from Dallas Love Field Airport (DAL)?
No (According to our data)

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Does Airport Van offer shuttle or airport pick-up services from Dallas Love Field Airport (DAL)?

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