Book Enterprise car rentals in Kailua-Kona

Reviews for Enterprise in Kailua-Kona

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Excellent

22

Good

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Okay

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get the cargreat price

car was greatairport location

car availablegreat customer

staff was very helpfulgreat experience

pick up and dropcustomer service

great service

8.0

Pros:Car was niceCons:Drop off was a joke and was treated rudely. Also charged a $30 fee for dropping off at a different location 3 miles away.Reviewed 17 Feb. 2021

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8.0

Pros:Helpful staff and a spotless interior of the car. The line moved quickly once we got moving, and the car worked great with great gas mileage.Cons:It was booked for enterprise which was actually closed and all joined the same office at budget. None of the airport shuttles show that logo, but a few had the noted of enterprise on the doors.Reviewed 29 Dec. 2020

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6.0

Easy pickup and drop off but don't lock keys in trPros:Ease of pick up and drop off. I was able to pick up car in Kona and drop off three weeks later in Hilo without being charged a large drop off fee.Cons:I locked keys in trunk. Called the dealership in Kona. Was told the didn't have an extra key and they could not send anyone out to help us. Gave us an 800 number to call and was put on hold for 20 minutes. When we finally got someone they said they would call us back and suggested we call a locksmith. We got tired of waiting for call back and called AAA. They arrived in 10 minutes and were able to get the keys out of trunk 15 minutes later. A few weeks later got a call from Enterprise. They apologized for not helping us directly and said they would reimburse us $100. Thank you Enterprise. I suggest in the future you don't send out car rentals without having a spare key in your possession especially since rental agencies refuse to provide two sets of keys to their customers.Reviewed 7 Aug. 2016

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10.0

Pros:I was able to just walk in and get the car very fast....but then, there was only one other guy there.Cons:kReviewed 30 Apr. 2020

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6.0

Pros:Jeep was the only way to go in HawaiiCons:UnderstaffedReviewed 10 Apr. 2021

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10.0

Pros:Yes they wereCons:The truck was not as clean as I would have expected. Vehicles are in short supply so I get that maybe some shortcuts were taken.Reviewed 26 May 2021

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10.0

Pros:Staff was friendly and was offered a free upgrade! Rental process was quick and easy!Reviewed 1 Dec. 2019

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10.0

Smooth as silkPros:liked the car and service.Cons:nothingReviewed 19 Apr. 2016

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4.0

Cons:Not having a car ready to retire that has tire issuesReviewed 22 Jan. 2019

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10.0

Pros:Easy pick up and drop off at KonaCons:I was encouraged to use the check in kiosk. I wasn’t experienced navigating the menus so it took longer than if I’d gotten counter help.Reviewed 3 Dec. 2017

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10.0

Pros:Both pickup and drop off were great. Your personnel there were top notch.Cons:You could advise them to let people know about Costco's low gas prices.Reviewed 19 Dec. 2019

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10.0

Car Rental With No IssuesPros:It was easy to pick the car up. There was a rude customer in front of us but the Enterprise guy was gracious. I feel for the workers who have to deal with a-holes. Our agent put us in a Fiat which was great for fuel economy and being able to park it anywhere.Reviewed 14 Nov. 2016

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• Has the Enterprise rental car policy in Kailua-Kona changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How much does it cost to rent a car from Enterprise in Kailua-Kona?

  On average a rental car from Enterprise in Kailua-Kona costs C$ 66 per day.

• What is the most popular rental car from Enterprise in Kailua-Kona?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Enterprise in Kailua-Kona.

• How many car rental locations does Enterprise have in Kailua-Kona?

  Enterprise has 2 rental locations in Kailua-Kona. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Kona Intl airport (KOA)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Kona Intl airport (KOA)?

  Yes