Reviews for Thrifty in Kailua Kona
- All reviews 100%
1 Aug 2017
Great car rental experience. Book early, and add your Blue Chip number
Pros: Although I hadn't added my Blue Chip loyalty number ahead of time, I was dropped off at the member-only counter. No waits! The regular line had huge waits! Got a great rate by booking early.
Cons: If I hadn't added my Blue Chip number (and sites like Kayak or Travelocity don't insist you add this at time of booking) I would have had to wait a long time to pick up my car.
31 Jul 2017
Cons: Thrifty sales rep lied in order to up grade.
28 Jul 2017
Pros: They matched reserved price even though reservation was supposed to be picked up from Hotel Kam location. However, Hotel Kam was already closed by noon.
Cons: It was unclear that the reservation was not at the airport terminal rental location. However, they matched the price for an upgrade but I still had to pay the extra airport fees.
17 Jul 2017
They were super nice!
Pros: The receptionists were really nice here compared to the one near the airport. They were easy to contact. =)
Cons: I liked everything about them. They didn't give me a hard time.