New York hotels near Garment District
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With a stay at LUMA Hotel Times Square, you'll be centrally located in New York, steps from Times Square and within a 5-minute walk of Bryant Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
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Overall 9.1 Excellent
Based on 4,544 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: the staff was great and the room was really nice
Excellent
10.0
Pros: Great location, super comfortable beds, quiet, coffee in room, all employees were cheerful and helpful.
Excellent
10.0
Pros: A very modern hotel in a great location
Excellent
10.0
Pros: Super location in midtown. Easy access to everywhere. Comfortable bed and my quiet room at the back was indeed quiet. Excellent, fast WiFi, helpful and welcoming staff. Nespresso machine in the room was a very nice touch? Really well thought out.
Good
6.8
Pros: Loved the location. We were able to walk to several places we wanted to go. Room was comfortable - beds extremely comfortable. We had a room with 2 kings. We were on the go most of the time so we didn't have much contact with the staff. However, they were friendly as we came and went.
Excellent
8.0
Pros: Location, friendliness and cleanliness
Excellent
9.2
Pros: The location is excellent Staff are so friendly
Excellent
9.2
Pros: Not a huge place but clean and comfortable. Staff very pleasant.
Excellent
10.0
Pros: Rooms, comfort, location
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Details
Reviews
Overall 9.1 Excellent
Based on 4,544 reviews
Location
9.7
WiFi
9.3
Cleanliness
9.2
Service
9.2
Vibe
8.8
Room
8.5
Comfort
8.0
Food
7.9
Breakfast
4.9
Wellness
4.3
Location
9.7
Service
9.4
Cleanliness
9.2
WiFi
8.8
Vibe
8.7
Room
8.0
Comfort
7.5
Breakfast
5.3
Location
9.6
Cleanliness
8.8
Room
8.8
Service
8.8
Comfort
8.1
Breakfast
4.6
Location
9.8
Cleanliness
9.3
Service
8.7
Room
8.3
Comfort
8.2
Location
9.8
Service
9.4
Cleanliness
9.3
Vibe
8.6
Room
8.1
Comfort
7.9
8.0 Excellent
Pros: the staff was great and the room was really nice
Cons: no view but that couldn’t be helped
10.0 Excellent
Pros: Great location, super comfortable beds, quiet, coffee in room, all employees were cheerful and helpful.
Cons:
10.0 Excellent
Pros: A very modern hotel in a great location
Cons:
10.0 Excellent
Pros: Super location in midtown. Easy access to everywhere. Comfortable bed and my quiet room at the back was indeed quiet. Excellent, fast WiFi, helpful and welcoming staff. Nespresso machine in the room was a very nice touch? Really well thought out.
Cons:
6.8 Good
Pros: Loved the location. We were able to walk to several places we wanted to go. Room was comfortable - beds extremely comfortable. We had a room with 2 kings. We were on the go most of the time so we didn't have much contact with the staff. However, they were friendly as we came and went.
Cons: Didn't like the automated lights in the bathroom. They were set to go off after a few minutes so we ended up taking showers in the dark! I would have preferred not having a fully stocked mini refrigerator. Also wasn't thrilled to discover that I was charged $20 AFTER we checked out and left. We didn't consume anything from the refrigerator or the snack basket so I have no clue what I was charged for additionally.
8.0 Excellent
Pros: Location, friendliness and cleanliness
Cons: Sheets aren't fitted so bed is all rumpled. Another chair would be nice.
9.2 Excellent
Pros: The location is excellent Staff are so friendly
Cons: The room is small
9.2 Excellent
Pros: Not a huge place but clean and comfortable. Staff very pleasant.
Cons: Some lights did not work in the room but was not annoying enough to ask to get them fixed. The espresso machine was also temperamental. Had originally planned to use the pull out queen bed but once out there was NO room in 2/3rds of the room. So we had to share the king bed. Also we never found the linen for the pull out.
10.0 Excellent
Pros: Rooms, comfort, location
Cons: Nothing to complain
With a stay at LUMA Hotel Times Square, you'll be centrally located in New York, steps from Times Square and within a 5-minute walk of Bryant Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Overall 8.9 Excellent
Based on 2,478 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.0
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Good
7.1
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Excellent
9.2
Pros: We had a lovely welcome to the hotel - the whole place smells divine with gorgeous scented candles burning at all times. We were offered a glass of wine at reception as we checked in and the receptionist was very friendly. When we got to our room we had been left a card, cake and bottle of wine for our 30th and 60th birthdays. So kind! The room was really spacious with comfy beds, and the bathroom was really nice too.
Good
7.5
Pros: Location, style, rooftop
Excellent
8.0
Pros: Clean and comfortable with attentive staff. Food offering a little limited but otherwise a good midtown Manhattan location and excellent hotel
Excellent
10.0
Pros: Restaurants were great and complimentary wine in early evening was good. Considering the cost of the room was quite steep we were very grateful to receive a surprise free breakfast for two.
Excellent
9.0
Pros: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!
Excellent
10.0
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Excellent
8.5
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Excellent
10.0
Pros: Beautiful hotel well thought out to the smallest detail with an exceptional staff. Really. Other hotels should send managers here to see how things should be done.
Excellent
10.0
Pros: They were beyond welcoming.
Excellent
9.1
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Details
Reviews
Overall 8.9 Excellent
Based on 2,478 reviews
Location
9.7
Vibe
9.3
Bar
8.8
Breakfast
8.6
Service
8.5
Food
8.4
Room
8.4
Amenities
7.9
Comfort
7.8
WiFi
6.3
Cleanliness
5.9
Location
9.7
Bar
9.1
Vibe
9.1
Service
8.7
Comfort
8.3
Room
8.3
Amenities
7.9
Food
7.9
Cleanliness
5.9
Location
9.6
Vibe
9.0
Bar
8.6
Food
8.3
Service
8.1
Room
7.7
Comfort
7.6
Cleanliness
5.6
Location
9.7
Service
8.0
Room
7.9
Amenities
7.4
9.0 Excellent
Pros: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.
Cons: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!
7.1 Good
Pros: Check in and out the staff were pleasant.
Comfortable beds.
Cons: Too focused on being trendy.
Was advertised as a 4-5 star. More like a 3-4 star
No coffee makers in room.
9.2 Excellent
Pros: We had a lovely welcome to the hotel - the whole place smells divine with gorgeous scented candles burning at all times. We were offered a glass of wine at reception as we checked in and the receptionist was very friendly. When we got to our room we had been left a card, cake and bottle of wine for our 30th and 60th birthdays. So kind! The room was really spacious with comfy beds, and the bathroom was really nice too.
Cons:
7.5 Good
Pros: Location, style, rooftop
Cons: Staff - was not impressed by the service and a couple of unpleasant events
8.0 Excellent
Pros: Clean and comfortable with attentive staff. Food offering a little limited but otherwise a good midtown Manhattan location and excellent hotel
Cons:
10.0 Excellent
Pros: Restaurants were great and complimentary wine in early evening was good. Considering the cost of the room was quite steep we were very grateful to receive a surprise free breakfast for two.
Cons: Tea making facilities in the room would have been good.
9.0 Excellent
Pros: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!
Cons: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.
10.0 Excellent
Pros: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service.
Great hotel, rooftop, jazz, staff, rooms... all great.
Will stay here again soon.
Cons:
8.5 Excellent
Pros: My husband and I were traveling with our 2 adult children and their traveling companions, so we booked 3 rooms. All rooms were spacious and comfortable. Decor was trendy, with high end amenities. We loved the rooftop bar and had a great meal at the attached restaurant. Location was perfect. Overall, a great stay.
Cons: Some of the furniture in the room was showing some wear. And the desk chair was the only chair in the room. Also, the closet was very small. Not enough space to hang our clothes and coats.
10.0 Excellent
Pros: Beautiful hotel well thought out to the smallest detail with an exceptional staff. Really. Other hotels should send managers here to see how things should be done.
Cons: We can’t think of a single negative.
10.0 Excellent
Pros: They were beyond welcoming.
Cons: It was prefect
9.1 Excellent
Pros: Beautiful space with clean rooms and very good service. We only stayed one night but we look forward to returning.
Cons:
With a stay at Refinery Hotel in New York (Midtown), you'll be steps from 5th Avenue and 3 minutes by foot from Bryant Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
A stay at The Knickerbocker Hotel places you in the heart of New York, steps from Times Square and New Amsterdam Theater. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in New York? This hotel features 2200 square feet (198 square meters) of event facilities.
Overall 8.8 Excellent
Based on 3,637 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.0
Pros: Location.
Excellent
10.0
Pros: We were upgraded to the penthouse. It was such a treat and fabulous. They gave us free drink tickets while waiting for checkin
Good
7.0
Pros: I always love staying st this hotel. Its always clean, meets expectations and staff is friendly.
Excellent
8.0
Pros: Room was nice and clean. Comfy bed and pillows.
Excellent
10.0
Pros: Large bath sheets
When I called guest services they answered using my name
Staff very friendly and so helpful
Excellent
10.0
Pros: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!
Good
7.1
Pros: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien
Okay
5.0
Pros: Location
Excellent
10.0
Pros: We took a red eye flight so the knick was able to check us in early, therefore we got a jump on our day of sight seeing.
Excellent
10.0
Pros: Location was ideal and they have an amazing roof top bar.
Excellent
10.0
Pros: Every thing was perfect for sure i will go again
Good
6.3
Pros: The price. Great shampoo conditioner and soap selection. And I like that there are lots of towels prepared in the room. Also they offer slippers and robes.
Details
Reviews
Overall 8.8 Excellent
Based on 3,637 reviews
Location
9.6
WiFi
9.0
Bar
8.6
Comfort
8.4
Room
8.2
Service
8.0
Breakfast
5.4
Location
9.5
Bar
8.8
Comfort
8.5
Service
7.8
Room
7.3
Breakfast
5.1
Location
9.4
Bar
8.7
Room
8.2
Comfort
8.0
Service
7.7
Breakfast
5.0
Location
9.4
Comfort
8.7
Room
8.5
Service
7.8
Amenities
5.3
Location
9.4
Service
8.1
Comfort
8.1
Room
8.0
Cleanliness
7.7
5.0 Okay
Pros: Location.
Cons: Customer service was not at a 5 star level. The room was pretty basic, very clean but nothing spectacular about the room. The restroom was nice though.
10.0 Excellent
Pros: We were upgraded to the penthouse. It was such a treat and fabulous. They gave us free drink tickets while waiting for checkin
Cons:
7.0 Good
Pros: I always love staying st this hotel. Its always clean, meets expectations and staff is friendly.
Cons: When booking hotel on booking.com I couldnt decipher the difference between each room because they used the same pics. When I realized the room I booked was not the one I wanted they weren't very accommodating to getting me into the room that I originally wanted which was kinda a bummer since this hotel is my go to hotel when looking in NYC.
8.0 Excellent
Pros: Room was nice and clean. Comfy bed and pillows.
Cons: For 5 stars the room was extremely small and very basic. No bath. No view. If driving to hotel keep in mind its in the middle of times square. Traffic is crazy. Hotel offers valet and they take car to parking garage which you could find one yourself.
10.0 Excellent
Pros: Large bath sheets
When I called guest services they answered using my name
Staff very friendly and so helpful
Cons: Shower could do with more pressure
10.0 Excellent
Pros: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!
Cons: Some of the amenities of a 5 star include asking for anything and everything one requires, through the desk. I could walk to an ice machine faster than the line was answered-sometimes.
7.1 Good
Pros: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien
Cons: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.
5.0 Okay
Pros: Location
Cons: Room
10.0 Excellent
Pros: We took a red eye flight so the knick was able to check us in early, therefore we got a jump on our day of sight seeing.
Cons:
10.0 Excellent
Pros: Location was ideal and they have an amazing roof top bar.
Cons:
10.0 Excellent
Pros: Every thing was perfect for sure i will go again
Cons:
6.3 Good
Pros: The price. Great shampoo conditioner and soap selection. And I like that there are lots of towels prepared in the room. Also they offer slippers and robes.
Cons: The receptions, are not professional. I don’t feel welcomed. Three of the pillows on the sofa were really dirty, one was with some mysterious white stains. The bed was comfortable and clean. I reported what I been through via an online survey, and got a card said I can call or go to the check-in table, which I did. And the lady didn’t know anything that’s going on and I just left.
A stay at The Knickerbocker Hotel places you in the heart of New York, steps from Times Square and New Amsterdam Theater. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in New York? This hotel features 2200 square feet (198 square meters) of event facilities.
Hyatt Centric Times Square is is centrically located in the world's most vibrant city. Located steps from the 6th Avenue Business corridor and Theater District, the hotel boasts 487 guest rooms, including 49 suites. Spacious rooms offer floor-to-ceiling windows filled with natural light. Perched above the lights of Times Square, Bar 54-is the highest rooftop bar in Manhattan with spectacular views of NYC, serving handcrafted cocktails and T45 Kitchen/Bar for globally inspired American Cuisine.
Overall 8.7 Excellent
Based on 7,085 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Great hotel, great staff, and a super great location. Seconds from Times Square, the subway, and all the food options you could want. It wasn’t our first stay here and it won’t be our last.
Excellent
8.0
Pros: Location, parking, free wifi and cleanliness.
Excellent
9.0
Pros: Location and comfort.
Excellent
8.0
Pros: The location and the staff giving us a comp for not being able to give us the High Floor we booked
Okay
4.0
Pros: Great location and access. Also have a rooftop bar that has great views and worth the trip up.
Excellent
10.0
Pros: Great experience from check-in to check-out.
Good
7.5
Pros: Great location
Excellent
9.0
Pros: Location was absolutely fantastic. As I was celebrating a significant birthday, the hotel gave us a room with a magnificent view onto Times Square, with a clear view of the new World Trade Center in the distance. Staff were very friendly and helpful throughout our stay.
Good
6.0
Pros: The privacy
Okay
5.0
Pros: I loved the location and amenities.
Excellent
10.0
Pros: Location and hotel organization was perfect.
Excellent
10.0
Pros: Great location, excellent room
Details
Reviews
Overall 8.7 Excellent
Based on 7,085 reviews
Location
9.6
Wellness
8.8
Cleanliness
8.6
WiFi
8.6
Room
8.4
Comfort
7.6
Service
7.6
Food
6.1
Amenities
6.0
Breakfast
5.4
Value
4.0
Location
9.4
Wellness
8.4
Room
8.0
Comfort
7.5
Service
7.5
WiFi
7.5
Food
5.0
Breakfast
5.0
Value
3.2
Location
10.0
Room
8.0
Bar
7.8
Service
7.4
Comfort
7.0
Breakfast
5.3
Value
3.7
Location
9.7
Room
7.8
Service
7.6
Location
9.7
Comfort
7.8
Room
7.7
Service
7.3
10.0 Excellent
Pros: Great hotel, great staff, and a super great location. Seconds from Times Square, the subway, and all the food options you could want. It wasn’t our first stay here and it won’t be our last.
Cons:
8.0 Excellent
Pros: Location, parking, free wifi and cleanliness.
Cons: Overpriced bar, no free breakfast, and hidden fees.
9.0 Excellent
Pros: Location and comfort.
Cons: Nothing bad about the hotel that I remember.
8.0 Excellent
Pros: The location and the staff giving us a comp for not being able to give us the High Floor we booked
Cons: not really, except the fact that NYC hotels are obscenely over priced.
4.0 Okay
Pros: Great location and access. Also have a rooftop bar that has great views and worth the trip up.
Cons: The hotel needs to stop charging a resort/location fee. The fee is not worth it and will make me stay away from properties of theirs. The fact that they didn't have a pool or spa attached yet charge over $--- a night plus tax nickel and dimes guests.
10.0 Excellent
Pros: Great experience from check-in to check-out.
Cons:
7.5 Good
Pros: Great location
Cons: Overpriced similar hotels in the area were cheaper
9.0 Excellent
Pros: Location was absolutely fantastic. As I was celebrating a significant birthday, the hotel gave us a room with a magnificent view onto Times Square, with a clear view of the new World Trade Center in the distance. Staff were very friendly and helpful throughout our stay.
Cons: Nothing at all!
6.0 Good
Pros: The privacy
Cons: Staff was a little snobbish. Also, I thought the room would be a little bigger. Was very basic.
5.0 Okay
Pros: I loved the location and amenities.
Cons: The security staff were a bit aggressive and rude and could stand to use some customer service training.
10.0 Excellent
Pros: Location and hotel organization was perfect.
Cons:
10.0 Excellent
Pros: Great location, excellent room
Cons:
Hyatt Centric Times Square is is centrically located in the world's most vibrant city. Located steps from the 6th Avenue Business corridor and Theater District, the hotel boasts 487 guest rooms, including 49 suites. Spacious rooms offer floor-to-ceiling windows filled with natural light. Perched above the lights of Times Square, Bar 54-is the highest rooftop bar in Manhattan with spectacular views of NYC, serving handcrafted cocktails and T45 Kitchen/Bar for globally inspired American Cuisine.
A Modern Midtown Manhattan Hotel near Penn Station. Welcome to the brand new Crowne Plaza Midtown Manhattan! We are committed to providing a legendarily personable guest experience unlike any other in hospitality today and take immense pride in ensuring your experience with us here in the greatest city in the world is an unforgettable one. Our state of the art amenities include spacious spa like showers, spacious bathroom and guest rooms which are amongst the largest per square footage in Manhattan paired with a heavenly sleep experience, a best in class workout studio and much more! Your Manhattan escape is our passion and we look forward to your arrival! Our Hudson Yards hotel is less than 5 minutes walking from Penn Station, with easy access to all metro subway lines and a short walk to major attractions and corporate offices. We're also a short walk from the Javits Center and the newly transformed High Line public park.
Overall 8.7 Excellent
Based on 2,671 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: The hotel was clean and the rooms were a good size for being in midtown Manhattan
Excellent
10.0
Pros: How clean it was
Excellent
9.0
Pros: The room size was great and the bed and pillows 10 out of 10
Excellent
10.0
Pros: Centrally located, the staff was polite, helpful and friendly. We were coming to NY to celebrate a Birthday, they left a card and cake in the frig! The room was exactly as pictured on line, pristine and comfortable. The bath was spacious, modern and clean
Good
7.5
Pros: Generally New rooms, stylish hotel interior. Ok/Good location.
Excellent
8.0
Pros: The breakfast
Excellent
9.2
Pros: Amazing staff made a wonderful fuss of us to make our anniversary stay special
Poor
1.0
Pros: So many problems don't know where to begin. 1) They didn't let us change our dates although we informed them ahead of time. 2)They didn't clean our rooms during our stay and didn't provide new towels. 3)This hotel charged us extra
Okay
5.0
Excellent
10.0
Pros: STAFF.
Excellent
9.2
Pros: Design, location atmosphere
Excellent
8.0
Pros: Staff was very nice and helpful. Beds were comfortable, modern and clean. Its nice to have a bar/restaurant by the lobby.
Details
Reviews
Overall 8.7 Excellent
Based on 2,671 reviews
Cleanliness
9.3
Location
9.3
Vibe
9.1
Wellness
8.9
Service
8.9
WiFi
8.8
Room
8.0
Breakfast
6.5
Vibe
9.1
Cleanliness
9.1
Location
9.1
Service
8.6
Room
7.1
Breakfast
6.8
Comfort
5.4
Location
9.5
Cleanliness
9.3
Service
9.2
Vibe
8.8
Room
7.7
Value
7.3
Breakfast
6.8
Comfort
6.1
Location
9.1
Cleanliness
9.1
Service
8.7
Room
7.6
Comfort
5.3
Service
8.7
Room
7.8
8.0 Excellent
Pros: The hotel was clean and the rooms were a good size for being in midtown Manhattan
Cons: The staff did not understand our requests and was not able to room our group together.
10.0 Excellent
Pros: How clean it was
Cons: We weren’t told about the rewards programs- so as we sat in the hotel restaurant that was recommended, we saw folks with drink cards which we didn’t get. The waitress also told us what the cards were, but was very apathetic to us.
9.0 Excellent
Pros: The room size was great and the bed and pillows 10 out of 10
Cons: Not that we didn’t like but would have liked bigger bath towels as they are a bit on the small side!
10.0 Excellent
Pros: Centrally located, the staff was polite, helpful and friendly. We were coming to NY to celebrate a Birthday, they left a card and cake in the frig! The room was exactly as pictured on line, pristine and comfortable. The bath was spacious, modern and clean
Cons: There was nothing about our experience that I can complain about or would change with the hotel
7.5 Good
Pros: Generally New rooms, stylish hotel interior. Ok/Good location.
Cons: Small rooms for 2 double beds. Dirty street with lots of construction going on at this time.
8.0 Excellent
Pros: The breakfast
Cons: The breakfast was only fir two persons and not for 4. Thought breakfast was included for the 4 occupants of the room. 2 adult, 2 children.
9.2 Excellent
Pros: Amazing staff made a wonderful fuss of us to make our anniversary stay special
Cons: Going home
1.0 Poor
Pros: So many problems don't know where to begin. 1) They didn't let us change our dates although we informed them ahead of time. 2)They didn't clean our rooms during our stay and didn't provide new towels. 3)This hotel charged us extra
Cons: So many problems don't know where to begin. 1) They didn't let us change our dates although we informed them ahead of time. 2)They didn't clean our rooms during our stay and didn't provide new towels. 3)This hotel charged us extra
5.0 Okay
Pros:
Cons: saw a $35 charge posted on my CC after stay not sure why...
10.0 Excellent
Pros: STAFF.
Cons: WE HAD 4 PEOPLE STAYING IN ROOM, BUT ONLY HAD 2 BATH TOWEL'S. HAD TO ASK TWICE FOR TOWEL'S.
9.2 Excellent
Pros: Design, location atmosphere
Cons:
8.0 Excellent
Pros: Staff was very nice and helpful. Beds were comfortable, modern and clean. Its nice to have a bar/restaurant by the lobby.
Cons: The hi-top table lack of service in the bar area was horrible on Friday night at 10:30pm. We were given menus for food and then forgotten, we had to pick up and go somewhere else.
A Modern Midtown Manhattan Hotel near Penn Station. Welcome to the brand new Crowne Plaza Midtown Manhattan! We are committed to providing a legendarily personable guest experience unlike any other in hospitality today and take immense pride in ensuring your experience with us here in the greatest city in the world is an unforgettable one. Our state of the art amenities include spacious spa like showers, spacious bathroom and guest rooms which are amongst the largest per square footage in Manhattan paired with a heavenly sleep experience, a best in class workout studio and much more! Your Manhattan escape is our passion and we look forward to your arrival! Our Hudson Yards hotel is less than 5 minutes walking from Penn Station, with easy access to all metro subway lines and a short walk to major attractions and corporate offices. We're also a short walk from the Javits Center and the newly transformed High Line public park.
The energy of New York City is iconic and New York Marriott Marquis, a vibrant fixture of Manhattan, brilliantly captures its spirit in modern style. Located on West 46th Street and Broadway, our hotel places guests near NYC's most illustrious attractions, including Times Square, the Theater District, Rockefeller Center and Radio City Music Hall. After an eventful day of sightseeing, retreat to our thoughtfully appointed, spacious accommodations, some of which feature stunning views of Broadway. Dine in our array of restaurants, including New York's only revolving dining destination, where views of Times Square are spectacularly on display. Details like a 24-hour fitness center and all-day in-room dining set the stage for a rejuvenating stay, while our knowledgeable hotel staff is available to help you navigate this ever-evolving city. Encompassing 124,755 square feet of space enhanced by cutting-edge technology, our hotel is also an inspired choice for an event or meeting in Times Square.
Overall 8.6 Excellent
Based on 12,127 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Location is perfect!!!
Okay
5.8
Pros: Location
Excellent
10.0
Pros: Convenience, location, staff, everything!
Good
7.5
Pros: The Broadway Lounge. Great location, views and food.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: Breakfast buffet included in price!
Excellent
10.0
Pros: Location is everything
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Obviously location. Also room was ready early for us.
Excellent
10.0
Pros: the hotel was located in a well area. staff was great and room service was on point had a wonderful time
Excellent
10.0
Pros: The Staff was amazing! The location is perfect.
Excellent
10.0
Pros: Location, clean, amenities
Details
Reviews
Overall 8.6 Excellent
Based on 12,127 reviews
Location
9.7
Wellness
9.0
Service
7.8
Room
7.2
Breakfast
6.4
WiFi
6.3
Value
4.2
Pool
0.4
Location
9.7
Wellness
9.1
Service
7.3
Room
6.8
Cleanliness
6.4
Breakfast
6.1
Vibe
5.6
WiFi
4.1
Value
3.5
Location
9.6
Service
7.9
Room
5.2
Vibe
4.8
Value
4.0
Location
9.6
Service
7.1
Room
6.6
Vibe
5.9
Value
4.4
Location
9.7
Service
7.2
Cleanliness
7.0
Room
5.4
Value
4.0
9.0 Excellent
Pros: Location is perfect!!!
Cons:
5.8 Okay
Pros: Location
Cons: Nothing other than incompetent staff!!
10.0 Excellent
Pros: Convenience, location, staff, everything!
Cons: Nothing hi
7.5 Good
Pros: The Broadway Lounge. Great location, views and food.
Cons: The elevators. The system was pro lematic. Heard many other folks complaining.
9.0 Excellent
Pros: Location
Cons: The $30 per day “resort feeâ€. Only created to try and get you to spend money in the hotel.
10.0 Excellent
Pros: Breakfast buffet included in price!
Cons:
10.0 Excellent
Pros: Location is everything
Cons:
8.0 Excellent
Pros: Location
Cons: Breakfast was crazy expensive!!!!
10.0 Excellent
Pros: Obviously location. Also room was ready early for us.
Cons: Nothing that I can think of.
10.0 Excellent
Pros: the hotel was located in a well area. staff was great and room service was on point had a wonderful time
Cons: N/A
10.0 Excellent
Pros: The Staff was amazing! The location is perfect.
Cons: The room service was not a big hit with the family.
10.0 Excellent
Pros: Location, clean, amenities
Cons:
The energy of New York City is iconic and New York Marriott Marquis, a vibrant fixture of Manhattan, brilliantly captures its spirit in modern style. Located on West 46th Street and Broadway, our hotel places guests near NYC's most illustrious attractions, including Times Square, the Theater District, Rockefeller Center and Radio City Music Hall. After an eventful day of sightseeing, retreat to our thoughtfully appointed, spacious accommodations, some of which feature stunning views of Broadway. Dine in our array of restaurants, including New York's only revolving dining destination, where views of Times Square are spectacularly on display. Details like a 24-hour fitness center and all-day in-room dining set the stage for a rejuvenating stay, while our knowledgeable hotel staff is available to help you navigate this ever-evolving city. Encompassing 124,755 square feet of space enhanced by cutting-edge technology, our hotel is also an inspired choice for an event or meeting in Times Square.
Executive Hotel Le Soleil New York is centrally located in New York, a 3-minute walk from Macy's and 5 minutes by foot from Empire State Building. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 4,174 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.0
Pros: location, staff courtesy, easy check in and out. Breakfast choices. Comfortable bed. Toiletries.
Excellent
8.5
Pros: I always stay here when I travel, close to most attractions and shopping ...
Excellent
8.0
Pros: Location is superb. When I arrived cold and hungry at restaurant closing, I was given great service and accommodation. Staff is remarkable.
Excellent
10.0
Pros: Great location, great staff & very helpful & friendly & couldn't be more helpful, superb rooms & top food
Excellent
10.0
Pros: Everything
Excellent
9.0
Pros: Staff was friendly and helpful. Especially Jaime
Excellent
9.0
Pros: I made a last second change in order to go to this hotel. I honestly could not have been happier. It is 5 minutes to Macy's and less than 10 minutes to Time Square. Thank you!
Excellent
8.0
Pros: Location and bathroom.
Excellent
8.8
Pros: Lovely hotel , very professional and nice staff . Very good location
Excellent
9.0
Pros: Excellent concierge, had great suggestions which we really enjoyed. We didn't like our first room and were moved to a much larger room at no additional cost. We were quite pleased with our room. The location was very central and quiet.
Good
7.0
Pros: Location...cleanliness
Excellent
10.0
Pros: The staff at the hotel were extremely helpful and positive.
Details
Reviews
Overall 8.6 Excellent
Based on 4,174 reviews
Location
9.7
WiFi
8.9
Vibe
8.7
Service
8.7
Room
6.6
Comfort
5.1
Breakfast
4.7
Location
9.8
Service
9.1
Cleanliness
8.8
WiFi
7.9
Room
6.0
Breakfast
5.1
Comfort
4.6
Wellness
4.6
Location
9.4
Cleanliness
8.8
Vibe
8.7
Service
8.5
Room
7.5
Comfort
5.8
Breakfast
5.2
Location
9.8
Service
9.0
Cleanliness
8.8
Room
5.7
Comfort
4.9
Location
9.7
Service
8.5
Amenities
6.0
Room
5.7
Comfort
5.1
6.0 Good
Pros: location, staff courtesy, easy check in and out. Breakfast choices. Comfortable bed. Toiletries.
Cons: Lack of service elevator , hence long waits for it and having to share them with the cleaning staff and their tools, etc etc. Buffet breakfast has good choices but due to insufficient staff often running out of food items. Also due to the behaviour of some guests hoarding food, kids running wild not very enjoyable experience. I’d do away with it completely and make it function like a restaurant.
8.5 Excellent
Pros: I always stay here when I travel, close to most attractions and shopping ...
Cons: It’s all good
8.0 Excellent
Pros: Location is superb. When I arrived cold and hungry at restaurant closing, I was given great service and accommodation. Staff is remarkable.
Cons: A couple of the bed pillows were smelly, leading me to wonder how often they were cleaned or changed. My "go green" attempts were ignored.
10.0 Excellent
Pros: Great location, great staff & very helpful & friendly & couldn't be more helpful, superb rooms & top food
Cons:
10.0 Excellent
Pros: Everything
Cons:
9.0 Excellent
Pros: Staff was friendly and helpful. Especially Jaime
Cons:
9.0 Excellent
Pros: I made a last second change in order to go to this hotel. I honestly could not have been happier. It is 5 minutes to Macy's and less than 10 minutes to Time Square. Thank you!
Cons:
8.0 Excellent
Pros: Location and bathroom.
Cons: Small bed, not so clean.
8.8 Excellent
Pros: Lovely hotel , very professional and nice staff . Very good location
Cons:
9.0 Excellent
Pros: Excellent concierge, had great suggestions which we really enjoyed. We didn't like our first room and were moved to a much larger room at no additional cost. We were quite pleased with our room. The location was very central and quiet.
Cons: We didn't like our initial room with a view. It was way too small with a poor floor plan. The next day we were moved to a much larger room.
7.0 Good
Pros: Location...cleanliness
Cons: As expected, the room was small -- even though they upgraded me to a suite.
10.0 Excellent
Pros: The staff at the hotel were extremely helpful and positive.
Cons:
Executive Hotel Le Soleil New York is centrally located in New York, a 3-minute walk from Macy's and 5 minutes by foot from Empire State Building. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Surrounded by the non-stop, neon-fueled energy of Times Square and the 24-hour allure of Manhattan nightlife, Pod Times Square Hotel offers a relaxing and affordable place to plant your flag in NYC. Our location on a quiet corner in Hells Kitchen, along with soundproof windows to drown out the sounds of the city, means youll forget youre just steps from the action when youre unwinding in your room.
Overall 8.5 Excellent
Based on 16,754 reviews
All reviews
- All reviews
Excellent
10.0
Pros: good location
Excellent
9.0
Pros: The room was really nice for the size. The bed was MEGA comfy. Great location for everything. Max time it took to walk places was 30 mins and any questions I had the staff answered right away.
Excellent
9.2
Excellent
9.2
Pros: Excellent location, just a couple of minutes walk to Times Square and not much further the other way to the Hudson.
Excellent
10.0
Pros: Location was ideal for our stay, room was comfortable in spite of its small size. Would definitely consider this hotel again
Excellent
10.0
Pros: Hip, clean, unique
Good
6.7
Pros: Location
Excellent
9.0
Pros: Location in theater district. Lots of options for powering up computer, phone, etc. Clean, light, and comfortable.
Excellent
8.8
Pros: Very clean with most amenities, location was great
Good
7.9
Pros: Good value for a very central location. The rooms & reception area were clean & modern but the rooms are extremely small. In our room the sliding door into the bathroom didn’t fully close so not ideal for sharing a room. Good option if you’re planning to spend most of your time exploring the city & not in the hotel!
Excellent
9.0
Pros: Very clean, friendly staff, convenient location in Midtown. Minimalist hotel; be prepared!
Good
7.0
Pros: The location was great, the rooms were basic but Ok. The staff were very nice and helping and the free tours from the lobby are great.
Details
Reviews
Overall 8.5 Excellent
Based on 16,754 reviews
Cleanliness
9.0
Comfort
8.2
Location
9.4
Services
8.2
Staff
8.5
Value for money
8.0
10.0 Excellent
Pros: good location
Cons: none
9.0 Excellent
Pros: The room was really nice for the size. The bed was MEGA comfy. Great location for everything. Max time it took to walk places was 30 mins and any questions I had the staff answered right away.
Cons: Not much honestly.
9.2 Excellent
Pros:
Cons: The bed was not comfy but overall everything was wonderful.
9.2 Excellent
Pros: Excellent location, just a couple of minutes walk to Times Square and not much further the other way to the Hudson.
Cons: Having to take an elevator to get to the lobby, there was only two with which one wasn’t working leading to big queues for the elevator.
10.0 Excellent
Pros: Location was ideal for our stay, room was comfortable in spite of its small size. Would definitely consider this hotel again
Cons: No coffee maker in the room
10.0 Excellent
Pros: Hip, clean, unique
Cons:
6.7 Good
Pros: Location
Cons: Not as many amenities as DC and not as clean , Also Luke warm water in the shower every time . I’m
9.0 Excellent
Pros: Location in theater district. Lots of options for powering up computer, phone, etc. Clean, light, and comfortable.
Cons: Rooms are small, but are efficient, attractive, and work.
8.8 Excellent
Pros: Very clean with most amenities, location was great
Cons: Check-in/Check-Out Lobby space is tight and crowded
7.9 Good
Pros: Good value for a very central location. The rooms & reception area were clean & modern but the rooms are extremely small. In our room the sliding door into the bathroom didn’t fully close so not ideal for sharing a room. Good option if you’re planning to spend most of your time exploring the city & not in the hotel!
Cons:
9.0 Excellent
Pros: Very clean, friendly staff, convenient location in Midtown. Minimalist hotel; be prepared!
Cons: A coffee station in the lobby would have been nice since no in-room coffee is available. Bigger ice buckets, too.
7.0 Good
Pros: The location was great, the rooms were basic but Ok. The staff were very nice and helping and the free tours from the lobby are great.
Cons: the bed was a bit small, and there was no place to make coffee or tea or even warn food in the hotel.
Surrounded by the non-stop, neon-fueled energy of Times Square and the 24-hour allure of Manhattan nightlife, Pod Times Square Hotel offers a relaxing and affordable place to plant your flag in NYC. Our location on a quiet corner in Hells Kitchen, along with soundproof windows to drown out the sounds of the city, means youll forget youre just steps from the action when youre unwinding in your room.
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Egghead, a playful, egg-centric cafe. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy - a hotel concept unlike any other.
Overall 8.5 Excellent
Based on 10,099 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Poor
1.0
Excellent
10.0
Pros: Super soft bed, easy check-in and check-out process, great location, and INSANELY fast wi-fi.
Excellent
9.7
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Good
6.2
Pros: Location
Excellent
9.0
Pros: Room was nice. Quaint and clean. Staff have Me an extra bed because I'm very tall which was brilliant from them.
Excellent
9.2
Pros: It's location to Penn station and it's theming.
Excellent
10.0
Pros: Clean
Good
7.0
Pros: The cleaner was fab - she was a good company ambassador
Excellent
9.7
Pros: Super comfortable beds, great location cool bar and super friendly staff
Okay
5.0
Excellent
10.0
Pros: Good location, clean and modern
Excellent
9.0
Pros: nice, young, up to date, very cool
Details
Reviews
Overall 8.5 Excellent
Based on 10,099 reviews
Location
9.5
Vibe
8.9
WiFi
8.3
Wellness
8.1
Service
7.7
Bar
7.2
Amenities
6.9
Value
6.4
Room
6.0
Breakfast
5.9
Comfort
3.6
Location
9.4
Vibe
9.1
Service
8.0
Wellness
7.9
Bar
7.7
WiFi
7.1
Amenities
6.8
Room
5.9
Value
5.8
Breakfast
5.1
Comfort
3.9
Location
9.4
Vibe
9.1
Wellness
7.9
Bar
7.6
Service
7.6
Amenities
7.2
Value
6.4
Room
5.9
Breakfast
5.2
Comfort
3.6
Location
9.6
Vibe
8.3
Service
8.0
Bar
7.1
WiFi
7.0
Amenities
6.9
Room
6.9
Breakfast
6.5
Comfort
4.2
Location
9.6
Vibe
8.3
Service
7.5
Bar
6.9
Breakfast
6.3
Value
6.2
Room
5.2
Comfort
3.1
1.0 Poor
Pros:
Cons: Rooms ridiculously small and child like furbished.not appropriate for serious adults above 5 feet of height 5
10.0 Excellent
Pros: Super soft bed, easy check-in and check-out process, great location, and INSANELY fast wi-fi.
Cons: The room was TINY. The bathroom shower needed to be renovated and/or deep cleaned.
9.7 Excellent
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Cons:
6.2 Good
Pros: Location
Cons: They charge at least 5 USD per package if you get anything delivered.
Check-in process is a nightmare.
No closet in the rooms.
Not good for business trips.
9.0 Excellent
Pros: Room was nice. Quaint and clean. Staff have Me an extra bed because I'm very tall which was brilliant from them.
Cons: The bar closed way too early on Monday night but they did let us have drinks before tossing us out. Bartender attitude was a bit flippant and unfriendly.
9.2 Excellent
Pros: It's location to Penn station and it's theming.
Cons: The neighborhood at night is a bit shady early morning. Be careful.
10.0 Excellent
Pros: Clean
Cons: Nothing
7.0 Good
Pros: The cleaner was fab - she was a good company ambassador
Cons: The noise from the rooftop
9.7 Excellent
Pros: Super comfortable beds, great location cool bar and super friendly staff
Cons: I know its NYC but rooms are small
5.0 Okay
Pros:
Cons: Tokyo Style; Super Small Rooms!
10.0 Excellent
Pros: Good location, clean and modern
Cons:
9.0 Excellent
Pros: nice, young, up to date, very cool
Cons: not at all
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Egghead, a playful, egg-centric cafe. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy - a hotel concept unlike any other.
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access (3 devices); daily $20 beverage credit in Pinnacle Bar; daily $10 food credit in the Coffee Kiosk or lunch/dinner in the Restaurant Above; local and domestic long distance calls. Hilton Times Square is a modern, boutique-style hotel that recently completed a full lobby and guest room transformation in January 2014. Originally built in 2000 and soaring 44 stories above Manhattan, this upscale, full-service landmark hotel is located on famous 42nd Street, between 7th and 8th Avenue, in the heart of Times Square and is steps from Broadway theaters, lively nightlife, New York City's best shopping, Restaurant Row, Madame Tussaud's Wax Museum, Ripley's Believe it or Not, Rockefeller Center, Radio City Music Hall and much more. Boasting a modernistic facade and sweeping vistas of New York City's famous skyline and the Hudson River, the hotel is within walking distance of Jacob Javits Convention Center and all major bus/subway lines. Hilton Times Square offers 478 recently renovated, oversized guest rooms, 330-360 sq. ft; with sleek decor, spectacular panoramic views and high-end amenities including 46-inch flat-screen televisions, laptop-size safes, refrigerators, MP3 players and more. The Zagat-rated Restaurant Above overlooks Times Square and is open for breakfast, lunch and dinner. Additional hotel amenities include Pinnacle Bar, the hotel's chic lobby lounge, plus a 24-hour business center, 24-hour fitness center, room service and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 500 sq. ft. of modern event space conveniently located within the lobby level. Business travelers will love the hotel’s oversized accommodations plus convenient location close to Fortune 500 companies and public transportation. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Times Square places you in the center of Times Square excitement. The hotel is 100 percent non-smoking. Valet parking is available. The hotel allows pets under 75 lbs. There is 24-hour security on-site.
Overall 8.5 Excellent
Based on 5,842 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Location and room view
Excellent
8.0
Pros: Location
Excellent
9.2
Pros: Great location, friendly staff and atmosphere, kept luggage in store after we checked out and was no bother
Poor
1.0
Pros: Bathroom was clean.
Excellent
9.0
Pros: Location
Good
6.0
Pros: It’s location in the heart of Times Square
Good
6.0
Pros: the location and the clean rooms, staff was great
Excellent
9.0
Pros: Rooms were huge! Location perfect.
Good
7.0
Pros: Location
Excellent
10.0
Excellent
8.0
Pros: The check in process went great, we had an awesome agent at the front desk, he could not have been more accomodating or friendly. He had it all. A great representative for Hilton. Unfortunately, I thought I wrote his name in my phone but did not because he deserves credit for his skills and attention to the customer.
Excellent
10.0
Pros: The centre of New York City.Walking distance to Times Square ,Grand Central Station,Fifth Avenue,Madison Avenue and others.
Details
Reviews
Overall 8.5 Excellent
Based on 5,842 reviews
Wellness
9.6
Location
9.5
Room
8.5
Comfort
8.4
Service
7.4
Bar
6.2
Breakfast
5.8
WiFi
5.7
Value
5.1
Amenities
4.6
Location
9.6
Comfort
8.8
Room
8.5
Service
7.2
Bar
5.9
Vibe
5.4
Breakfast
5.4
WiFi
4.9
Amenities
3.7
Location
9.2
Room
8.4
Comfort
8.2
Service
7.5
Food
6.2
Bar
6.1
Breakfast
5.7
Vibe
4.9
Value
4.8
Amenities
4.0
WiFi
3.1
Location
9.5
Room
8.5
Comfort
8.3
Service
6.7
Breakfast
5.8
Vibe
4.9
Value
4.6
Amenities
3.7
Location
9.4
Comfort
8.3
Room
7.7
Service
6.7
Food
6.2
Amenities
5.0
10.0 Excellent
Pros: Location and room view
Cons: I had a bit of lip from bell man about tip. Bar service was pretty abysmal.
8.0 Excellent
Pros: Location
Cons: The elevators broke down and it was a mess getting up and down!! Staff was very helpful and nice!!!
9.2 Excellent
Pros: Great location, friendly staff and atmosphere, kept luggage in store after we checked out and was no bother
Cons:
1.0 Poor
Pros: Bathroom was clean.
Cons: Blood stained sheets in bed, staff was short and curt at front desk and did not feel like I was welcomed. Only hospitable when I was checking out.
9.0 Excellent
Pros: Location
Cons: We arrived 30 minutes early and they made us wait til 3 to check in.
6.0 Good
Pros: It’s location in the heart of Times Square
Cons: We spent 2 nights at your hotel. On the evening of the 27th of October 2019 we got stuck in our room due to a problem in the elevator, so we couldn’t get out and explore the city at night.
6.0 Good
Pros: the location and the clean rooms, staff was great
Cons: Check-in took an hour of standing in line. Each day of our stay our keys reset and when we couldn't open our door, had to go back down to the lobby and stand in a 10+ minute line to get them reprogrammed. Prices at "Above" were a bit high. ure
9.0 Excellent
Pros: Rooms were huge! Location perfect.
Cons: Toilet paper and tissues were cheap and rough. Need to upgrade to softer ones.
7.0 Good
Pros: Location
Cons: Split lifts
10.0 Excellent
Pros:
Cons: Bathroom was dirty. Took about 2 hour for something to come to clean it.
8.0 Excellent
Pros: The check in process went great, we had an awesome agent at the front desk, he could not have been more accomodating or friendly. He had it all. A great representative for Hilton. Unfortunately, I thought I wrote his name in my phone but did not because he deserves credit for his skills and attention to the customer.
Cons: The bathroom was weird. It was big and there was plenty of move around room but the sink was high and didn't leave much room to maneuver, tub was high too.
10.0 Excellent
Pros: The centre of New York City.Walking distance to Times Square ,Grand Central Station,Fifth Avenue,Madison Avenue and others.
Cons: Clean and comfortable.Very quiet.
Daily Mandatory Urban Destination Charge will be added to the room rate and includes: Premium guest internet access (3 devices); daily $20 beverage credit in Pinnacle Bar; daily $10 food credit in the Coffee Kiosk or lunch/dinner in the Restaurant Above; local and domestic long distance calls. Hilton Times Square is a modern, boutique-style hotel that recently completed a full lobby and guest room transformation in January 2014. Originally built in 2000 and soaring 44 stories above Manhattan, this upscale, full-service landmark hotel is located on famous 42nd Street, between 7th and 8th Avenue, in the heart of Times Square and is steps from Broadway theaters, lively nightlife, New York City's best shopping, Restaurant Row, Madame Tussaud's Wax Museum, Ripley's Believe it or Not, Rockefeller Center, Radio City Music Hall and much more. Boasting a modernistic facade and sweeping vistas of New York City's famous skyline and the Hudson River, the hotel is within walking distance of Jacob Javits Convention Center and all major bus/subway lines. Hilton Times Square offers 478 recently renovated, oversized guest rooms, 330-360 sq. ft; with sleek decor, spectacular panoramic views and high-end amenities including 46-inch flat-screen televisions, laptop-size safes, refrigerators, MP3 players and more. The Zagat-rated Restaurant Above overlooks Times Square and is open for breakfast, lunch and dinner. Additional hotel amenities include Pinnacle Bar, the hotel's chic lobby lounge, plus a 24-hour business center, 24-hour fitness center, room service and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 500 sq. ft. of modern event space conveniently located within the lobby level. Business travelers will love the hotel’s oversized accommodations plus convenient location close to Fortune 500 companies and public transportation. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, Hilton Times Square places you in the center of Times Square excitement. The hotel is 100 percent non-smoking. Valet parking is available. The hotel allows pets under 75 lbs. There is 24-hour security on-site.
Embark on an unforgettable experience at The Westin New York at Times Square, conveniently located at the crossroads of the world, with a coveted W. 43rd Street hotel address amid the brilliance of Broadway. Walk to over 40 theatres, Madison Square Garden, Hudson Yards and dozens of famed city attractions, or enjoy speedy access to all of NYC with most subway lines at our hotel's doorstep. Escape amidst the buzz and excitement of this must-experience part of New York City. After a day of exploration in Times Square, return to your hotel room or suite, touted as some of the largest in NYC, where intuitive amenities, our Westin Heavenly® Bed and Heavenly® Bath await. Savor a meal at Foundry Kitchen & Bar, serving mouthwatering American cuisine and craft cocktails. Keep fit and focused herein Times Square, NYC at our hotel's WestinWORKOUT® Fitness Studio, or host a meeting or wedding in our elegant venues. Curate your own Manhattan moment at The Westin New York at Times Square. We look forward to your visit.
Overall 8.4 Excellent
Based on 5,198 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Clean ,convenient and caring staff.
Excellent
10.0
Pros: Easy dealing w/ staff and location No hassles
Excellent
9.2
Good
6.0
Pros: Location is best !
Excellent
10.0
Pros: Everything.
Excellent
9.6
Pros: It was a very short stay, so I don’t have much to say. But I liked everything I managed to see.
Excellent
10.0
Pros: The room, pillows, bed were remarkable. It was extremely quiet for being in the middle of Manhattan.
Excellent
8.0
Pros: Quick access to Times Square
Excellent
10.0
Pros: Location to multiple subway lines, and theater district outside your door!
Excellent
10.0
Pros: Best stay I have had in New York so far.
Excellent
10.0
Pros: I ordered breakfast to the room, but the food was not that great, but besides that, everything was perfect!
Mediocre
3.0
Pros: Nothing.
Details
Reviews
Overall 8.4 Excellent
Based on 5,198 reviews
Location
9.7
Wellness
8.5
Amenities
7.9
Room
7.5
Service
7.4
WiFi
6.6
Cleanliness
6.3
Food
6.2
Bar
5.8
Breakfast
4.8
Value
4.4
Location
9.8
Service
7.1
Room
7.0
Cleanliness
5.8
Breakfast
4.6
Value
4.1
Location
9.7
Service
7.1
Room
6.8
Food
6.2
Cleanliness
5.9
Value
4.1
Location
9.6
Service
7.3
Room
6.7
Value
4.4
Location
9.6
Service
7.6
Room
6.2
10.0 Excellent
Pros: Clean ,convenient and caring staff.
Cons: No..-perfectly met and exceeded our expectations
10.0 Excellent
Pros: Easy dealing w/ staff and location No hassles
Cons: Nothing
9.2 Excellent
Pros:
Cons: Good location.
6.0 Good
Pros: Location is best !
Cons: Temperature control of shower was impossible. It should be maintenanced !
10.0 Excellent
Pros: Everything.
Cons:
9.6 Excellent
Pros: It was a very short stay, so I don’t have much to say. But I liked everything I managed to see.
Cons: Nothing
10.0 Excellent
Pros: The room, pillows, bed were remarkable. It was extremely quiet for being in the middle of Manhattan.
Cons:
8.0 Excellent
Pros: Quick access to Times Square
Cons: Street noise all night long.
10.0 Excellent
Pros: Location to multiple subway lines, and theater district outside your door!
Cons: Restaurant was nothing special, compared to other Westin hotels that I've stayed at.
10.0 Excellent
Pros: Best stay I have had in New York so far.
Cons: It was all good!
10.0 Excellent
Pros: I ordered breakfast to the room, but the food was not that great, but besides that, everything was perfect!
Cons: nothing
3.0 Mediocre
Pros: Nothing.
Cons: Dark dusting room!
Embark on an unforgettable experience at The Westin New York at Times Square, conveniently located at the crossroads of the world, with a coveted W. 43rd Street hotel address amid the brilliance of Broadway. Walk to over 40 theatres, Madison Square Garden, Hudson Yards and dozens of famed city attractions, or enjoy speedy access to all of NYC with most subway lines at our hotel's doorstep. Escape amidst the buzz and excitement of this must-experience part of New York City. After a day of exploration in Times Square, return to your hotel room or suite, touted as some of the largest in NYC, where intuitive amenities, our Westin Heavenly® Bed and Heavenly® Bath await. Savor a meal at Foundry Kitchen & Bar, serving mouthwatering American cuisine and craft cocktails. Keep fit and focused herein Times Square, NYC at our hotel's WestinWORKOUT® Fitness Studio, or host a meeting or wedding in our elegant venues. Curate your own Manhattan moment at The Westin New York at Times Square. We look forward to your visit.
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Overall 8.2 Excellent
Based on 5,801 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: location was excellent. staff was very accommodating. stinger restaurant in the lobby had excellent food as well
Excellent
10.0
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Excellent
8.0
Pros: Great location, very nice hotel, large rooms, accommodating staff
Excellent
9.0
Pros: I enjoyed my stay at the Intercontinental New York Times Square. The lady that checked my husband and I I in was extremely helpful and hospitable.The concierge service provided us with information to make each day an opportunity to explore various tourist attractions. The hotel room was beautiful, clean and had an amazing view of the New York lights. I would highly recommend this hotel!!!
Excellent
10.0
Pros: Good location
Excellent
10.0
Pros: Very central. Really comfortable beds.
Excellent
10.0
Pros: Location, staff.
Good
7.9
Pros: Breakfast was excellent, room was perfect , staff great, location excellent!
Good
7.1
Pros: Good location but at time noisy with reason.
Okay
5.7
Pros: If you want to be in the middle of it all at Time Square stay here.
Poor
1.0
Pros: Nothing... I checked out early
Excellent
8.0
Details
Reviews
Overall 8.2 Excellent
Based on 5,801 reviews
Location
9.6
Wellness
8.2
WiFi
7.9
Room
7.4
Service
6.9
Cleanliness
5.9
Breakfast
5.4
Value
3.9
Location
9.7
Wellness
8.4
Service
7.3
Room
6.5
WiFi
6.5
Bar
6.2
Cleanliness
5.9
Breakfast
5.6
Amenities
5.3
Vibe
4.7
Value
4.1
Location
9.3
Room
7.8
Bar
7.2
Comfort
6.7
Service
6.1
Breakfast
5.3
Amenities
4.9
Vibe
4.7
Value
3.7
Location
9.5
Room
6.8
Service
6.8
Location
9.6
Service
7.1
Room
6.9
9.0 Excellent
Pros: location was excellent. staff was very accommodating. stinger restaurant in the lobby had excellent food as well
Cons: hallways were musty and old and unattractive looking. rooms on lower floors had crummy window views
10.0 Excellent
Pros: We checked in early and they upgraded us to a City View room at no charge to get us in and settled so we could explore NYC. That was an example of the staff going above and beyond to make our experience great.
Cons: Not a thing. Great Hotel.
8.0 Excellent
Pros: Great location, very nice hotel, large rooms, accommodating staff
Cons: I was pretty content with the hotel
9.0 Excellent
Pros: I enjoyed my stay at the Intercontinental New York Times Square. The lady that checked my husband and I I in was extremely helpful and hospitable.The concierge service provided us with information to make each day an opportunity to explore various tourist attractions. The hotel room was beautiful, clean and had an amazing view of the New York lights. I would highly recommend this hotel!!!
Cons:
10.0 Excellent
Pros: Good location
Cons:
10.0 Excellent
Pros: Very central. Really comfortable beds.
Cons: Long queue to check in and check out and the bag storage on check out was a little time consuming.
10.0 Excellent
Pros: Location, staff.
Cons:
7.9 Good
Pros: Breakfast was excellent, room was perfect , staff great, location excellent!
Cons:
7.1 Good
Pros: Good location but at time noisy with reason.
Cons:
5.7 Okay
Pros: If you want to be in the middle of it all at Time Square stay here.
Cons: Everything from the quality of room service, attention to detail and cleanliness, broken wifi, and price tag was incredibly underwhelming for a 4+ star hotel. The Hilton a few blocks away is a better value and so is the Westin across the street. This hotel felt stuff, old and dated.
1.0 Poor
Pros: Nothing... I checked out early
Cons: Upon arrival checking in at the front desk was a terrible experience. The lady at check-in Was rude . The Hotel description says that they rooms had been Remodeled and update. Worn out carpet and mold in bathroom !
8.0 Excellent
Pros:
Cons: Confused about credits and they didn't get used which was probably the plan. You
Escape the bustle of New York’s streets in the serene surroundings of the InterContinental® New York Times Square hotel. The epitome of modern glamour, the hotel is LEED certified with design highlights that include a sculpture garden and tree-inspired columns. Sip a signature cocktail in The Stinger Cocktail Bar and Kitchen before exploring the city’s dining, shopping and theater scenes. We also have a glamorous ballroom, 24-hour fitness center and personalized in-room beauty services by NOMI.
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
Overall 8.0 Excellent
Based on 2,481 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4.2
Pros: The location was good for access to subway
Excellent
10.0
Pros: Clean, fresh, great location.
Excellent
10.0
Pros: The room was big enough. Didn't expect the bed really comfortable. Everything was nice.
Excellent
9.1
Pros: rooms very well decorated. bed comfortable. beautiful building. convenient restaurant for breakfast next door
Good
7.0
Pros: The whole stay was good
Excellent
10.0
Pros: Design and charachter
Excellent
10.0
Pros: The staff was extremely pleasant and helpful. The hotel was neat as a pin and spotless clean! A very upscale and pleasant place to stay!
Okay
4.0
Pros: The staff were helpful and accommodating. The location was fine.
Excellent
9.4
Pros: No breakfast
Excellent
10.0
Pros: They were able to check us in early, the room was well appointed and clean, comfy beds, great central location, working A/C, pleasant staff... felt like a 4 star place and I will definitely stay again!
Excellent
9.0
Pros: locale, proximity of the restaurant although they only offer the 10% discount for dinner.
Excellent
9.0
Pros: Appeared to be a newly remodeled room. Generally clean. Nice size bathroom, nice size closet. Good location. Nice bedding, comfy bed. Internet, TV and plugs for recharging. Fridge is included, no mini bar (which I liked). Doorman was excellent!
Details
Reviews
Overall 8.0 Excellent
Based on 2,481 reviews
Location
9.7
Food
9.0
WiFi
8.3
Service
8.2
Cleanliness
6.0
Room
5.9
Breakfast
5.8
Comfort
5.4
Amenities
5.2
Wellness
0.9
Location
9.7
Food
9.1
Service
8.5
Cleanliness
6.0
Breakfast
5.6
Room
5.4
Comfort
5.2
Food
9.2
Location
9.2
Service
8.5
Cleanliness
5.5
Room
4.9
Comfort
4.6
Location
9.8
Service
8.2
Room
5.8
Cleanliness
5.6
Amenities
5.2
Comfort
5.0
Location
9.7
Cleanliness
6.1
Room
5.2
Comfort
5.0
4.2 Okay
Pros: The location was good for access to subway
Cons: The hotel bar facility is no longer in operation which is not clear on the hotel website with the area being used for luggage storage. There are no tea/ coffee making facilities either in the room or in the hotel foyer. The foyer seating area was occupied throughout our stay by a promotional activity, essentially making it unusable. The room decor was generally ‘tired’ with window blinds that were broken. We had to move rooms twice during a 7 night stay.
10.0 Excellent
Pros: Clean, fresh, great location.
Cons: Fantastic place and service
10.0 Excellent
Pros: The room was big enough. Didn't expect the bed really comfortable. Everything was nice.
Cons: There was nothing I didn't like. I loved everything.
9.1 Excellent
Pros: rooms very well decorated. bed comfortable. beautiful building. convenient restaurant for breakfast next door
Cons: one of the blinds on window was broken and lopsided half up half down
heat hard to control - but then turned on a/c so was alright
7.0 Good
Pros: The whole stay was good
Cons: The rooms were a bit dark
10.0 Excellent
Pros: Design and charachter
Cons:
10.0 Excellent
Pros: The staff was extremely pleasant and helpful. The hotel was neat as a pin and spotless clean! A very upscale and pleasant place to stay!
Cons: The view out the window was terrible but no big deal!
4.0 Okay
Pros: The staff were helpful and accommodating. The location was fine.
Cons: The bathroom was tiny and the sheets smelled like dirty hair. I legitimately got a RUG BURN on my elbow from the rough sheets just from rolling over in bed. I am a pretty easygoing person, but I checked out early to sleep on an airmattress at a friend's..
9.4 Excellent
Pros: No breakfast
Cons:
10.0 Excellent
Pros: They were able to check us in early, the room was well appointed and clean, comfy beds, great central location, working A/C, pleasant staff... felt like a 4 star place and I will definitely stay again!
Cons:
9.0 Excellent
Pros: locale, proximity of the restaurant although they only offer the 10% discount for dinner.
Cons: nothing that needs to be written about. Veterans' discount would be appreciated
9.0 Excellent
Pros: Appeared to be a newly remodeled room. Generally clean. Nice size bathroom, nice size closet. Good location. Nice bedding, comfy bed. Internet, TV and plugs for recharging. Fridge is included, no mini bar (which I liked). Doorman was excellent!
Cons: Air conditioner had a slightly mildew smell. Rooms are on the smaller size, barely bigger than the bed. No coffee maker in the room. Cleaning crew comes later in the afternoon.
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
Boasting a rich historic legacy that includes Nikola Tesla, John F. Kennedy and Muhammad Ali as well as an enviable location mere steps from iconic sites like the Empire State Building, Times Square, and Madison Square Garden, The New Yorker A Wyndham Hotel is the place to stay in the heart of midtown Manhattan. Walk to Jacob K. Javits Convention Center (less than 10 minutes), subways, Penn Station and all that NYC has to offer, including SoHo, Chelsea, Greenwich Village and Koreatown. Enjoy two on-site restaurants, complimentary wireless Internet access, a 24-hour fitness center, and 24-hour bell and concierge staff. Meet with success and style with up to 700 friends or colleagues in 23,000-square-feet of flexible event space, then retire to a guest room that features views of the city, premium linens, flat-screen HDTV, and coffee maker. Pets are also welcome at this smoke-free facility.
Overall 7.8 Good
Based on 16,924 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4.0
Pros: the loctation is perfect
Good
7.0
Pros: Good location very near Penn station. Walking distance to many attractions like Broadway and Empire State Building. Clean
Excellent
10.0
Pros: Location.
Excellent
9.2
Pros: The view from my room was AMAZING!!!
Excellent
9.0
Pros: The Location, in midtown Manhattan, is great for people who go to New York to see plays, as we did. Major theaters are in walking distance. Staff is friendly and price is great for New York.
Good
7.5
Pros: Good location.
Excellent
9.0
Pros: Location
Okay
5.0
Pros: The proximity to Penn Station was really the only redeeming thing about this hotel.
Excellent
10.0
Pros: The view from the 37th floor in our room, and how clean it was.
Okay
4.0
Pros: Location and tic took diner
Excellent
9.0
Pros: Loved it. Always my choice when in NYC
Excellent
8.0
Pros: Times square location. centrally located with close access to subway.
Details
Reviews
Overall 7.8 Good
Based on 16,924 reviews
Location
9.7
Service
7.8
WiFi
7.7
Room
5.2
Value
5.1
Breakfast
4.7
Vibe
4.7
Comfort
3.6
Location
9.6
Service
7.0
WiFi
6.7
Cleanliness
6.4
Amenities
5.3
Room
4.9
Breakfast
4.5
Vibe
4.4
Value
4.2
Comfort
3.5
Location
9.6
Wellness
8.0
Service
6.7
WiFi
6.1
Cleanliness
5.7
Breakfast
4.6
Room
4.6
Vibe
4.5
Value
4.4
Amenities
4.3
Comfort
3.3
Location
9.7
Service
7.5
Cleanliness
6.0
WiFi
5.8
Amenities
5.2
Value
5.1
Breakfast
4.7
Vibe
4.2
Room
3.8
Comfort
3.5
Location
9.7
Service
7.6
Cleanliness
6.2
Amenities
5.1
Value
5.0
Breakfast
4.7
Room
4.7
Vibe
3.5
Comfort
3.3
4.0 Okay
Pros: the loctation is perfect
Cons: cleanliness along walk path , lack of toilet amenities , no drinking bottle water
7.0 Good
Pros: Good location very near Penn station. Walking distance to many attractions like Broadway and Empire State Building. Clean
Cons: Small rooms. Ridiculous hidden prices like 34 dollars for a resort fee for each night. Also ridiculous NYC taxes. 50 dollars for rollaway bed per night.
10.0 Excellent
Pros: Location.
Cons: There was a rusty nail randomly in the middle of the floor of my room.
9.2 Excellent
Pros: The view from my room was AMAZING!!!
Cons:
9.0 Excellent
Pros: The Location, in midtown Manhattan, is great for people who go to New York to see plays, as we did. Major theaters are in walking distance. Staff is friendly and price is great for New York.
Cons: The check-in time of 4 pm is later than most hotels, and so you have to check your bags for $5 a bag if you want to have time to see anything.
7.5 Good
Pros: Good location.
Cons: Basic rooms are small - rooms are not quiet - you can hear the road noise.
9.0 Excellent
Pros: Location
Cons:
5.0 Okay
Pros: The proximity to Penn Station was really the only redeeming thing about this hotel.
Cons: It was very dingy, with leak stains on the wall, mildew in grout in the bathroom, etc. The ratings for this hotel were completely misleading.
10.0 Excellent
Pros: The view from the 37th floor in our room, and how clean it was.
Cons: No
4.0 Okay
Pros: Location and tic took diner
Cons: Extremely ignorant lady on front counter on check in. She demanded a 20% deposit because I wanted to pay by cash, I was unaware of this on booking. Room was tiny and dated and musty. Not treated to the standards I was promised.
9.0 Excellent
Pros: Loved it. Always my choice when in NYC
Cons: Nothing at all.
8.0 Excellent
Pros: Times square location. centrally located with close access to subway.
Cons: Website showed window with exterior view and our room had a sing le window to interior facing wall. Slow draining sink and hot water had a yellow color to it.
Boasting a rich historic legacy that includes Nikola Tesla, John F. Kennedy and Muhammad Ali as well as an enviable location mere steps from iconic sites like the Empire State Building, Times Square, and Madison Square Garden, The New Yorker A Wyndham Hotel is the place to stay in the heart of midtown Manhattan. Walk to Jacob K. Javits Convention Center (less than 10 minutes), subways, Penn Station and all that NYC has to offer, including SoHo, Chelsea, Greenwich Village and Koreatown. Enjoy two on-site restaurants, complimentary wireless Internet access, a 24-hour fitness center, and 24-hour bell and concierge staff. Meet with success and style with up to 700 friends or colleagues in 23,000-square-feet of flexible event space, then retire to a guest room that features views of the city, premium linens, flat-screen HDTV, and coffee maker. Pets are also welcome at this smoke-free facility.
With a stay at Hotel Mela Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
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Overall 7.8 Good
Based on 3,342 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: The location was great. Staff was super friendly.
Okay
5.0
Pros: Location was excellent for attending theatre events and staff was friendly and accommodating.
Poor
1.0
Pros: The location was fantastic.
Okay
4.0
Pros: it was clean, the location was good for what i needed
Excellent
10.0
Good
6.3
Good
7.0
Pros: Location
Excellent
10.0
Pros: The hotel is always clean, the staff are always friendly, and the location – especially if you are going to a lot of Broadway shows - can’t be beat!
Excellent
8.0
Pros: Location was great. Price was pretty good. Front desk and bell staff were friendly.
Good
7.0
Pros: Location
Excellent
10.0
Pros: Excellent location
Excellent
10.0
Pros: Super clean facilities- surprisingly big room - huge bed!!! The best staff
Details
Reviews
Overall 7.8 Good
Based on 3,342 reviews
Location
9.7
Service
8.1
WiFi
7.2
Breakfast
5.6
Room
5.5
Vibe
4.9
Comfort
3.8
Amenities
3.1
Location
9.8
Service
7.7
Cleanliness
6.9
Room
4.9
Vibe
3.9
Comfort
3.7
Amenities
3.3
Location
9.7
Service
7.7
Breakfast
6.3
Room
4.4
Vibe
3.6
Comfort
3.4
Amenities
3.1
Location
9.8
Service
8.1
Cleanliness
6.3
Room
4.6
Comfort
4.0
Amenities
2.7
Location
9.7
Room
5.2
Comfort
4.1
7.0 Good
Pros: The location was great. Staff was super friendly.
Cons: Rooms were extremely small!!!! Huge pet deposit. Did not seem like a 4 star hotel.
5.0 Okay
Pros: Location was excellent for attending theatre events and staff was friendly and accommodating.
Cons: Room was extremely small. Bed was a double, sheets were clean but rough. Our first room was to the street and we had trucks moving all night. Second night we moved to room facing interior. One ceiling light in the room! Dark and dismal no hot water ever.
1.0 Poor
Pros: The location was fantastic.
Cons: The hotel was horrible. It was not a 4 star hotel like we booked. The place had mold all over the bathroom walls the floors had not been vacuumed and it felt like a motel 8. But at lease you get what you pay for with a motel 8. But not with this hotel.
4.0 Okay
Pros: it was clean, the location was good for what i needed
Cons: there was a strong fragrent smell to the place that gave me a headache. they added an extra 30$ fee to the room when i got there, and they refused to accept my tax exempt form.
10.0 Excellent
Pros:
Cons: Elevators are extremely slow. Waited minutes before an elevator came.
6.3 Good
Pros:
Cons: Staff at the reception were rude, and paperwork too long and annoying especially when they let you wait for more than 4 hours in order to get it done
7.0 Good
Pros: Location
Cons: Some rooms are the size of a janitor closet.
10.0 Excellent
Pros: The hotel is always clean, the staff are always friendly, and the location – especially if you are going to a lot of Broadway shows - can’t be beat!
Cons: Beds are comfortable but a little bit short for me.
8.0 Excellent
Pros: Location was great. Price was pretty good. Front desk and bell staff were friendly.
Cons: I was rushed to check out by housekeeping. Room was small and dated. Had to eat on my bed. Bedroom lighting was too bright; needs a dimmer.
7.0 Good
Pros: Location
Cons: The rooms are very small. Everyone in our group complained about how small they are. Also no lobby to socialize in. Just a couple of loungers right outside the elevator.
10.0 Excellent
Pros: Excellent location
Cons: Room size
10.0 Excellent
Pros: Super clean facilities- surprisingly big room - huge bed!!! The best staff
Cons: Nothing
With a stay at Hotel Mela Times Square, you'll be centrally located in New York, steps from Times Square and 3 minutes by foot from Broadway. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Welcome to DoubleTree by Hilton Hotel New York - Times Square West, just steps from the Broadway Theater District. Along with stunning views of the Empire State Building, our New York Times Square hotel offers an enviable location near Rockefeller Center, the Chrysler Building, Madison Square Garden and other iconic attractions. The Port Authority Terminal is moments away, and the Jacob Javits Center is a short walk – perfect when visiting for a convention. Our friendly staff looks forward to welcoming you with a signature warm chocolate chip cookie at check-in. Settle into a guest room with a 40-inch HDTV, premium cable, coffeemaker and well-equipped workspace. WiFi access keeps you connected and blackout curtains ensure a great night’s sleep. Upgrade for a higher floor, prime city views, satellite TV and a walk-in shower. For memorable Times Square dining, visit our Magnolia Restaurant for delicious American favorites all day, or unwind in the rooftop lounge with live music and unobstructed views over Manhattan. Relaxing in your room? Call on room service for a tasty meal delivered to your door. Keep up with work in the 24-hour business center, and burn calories in the complimentary fitness center. We offer 1,000 sq. ft. of stylish New York City meeting space for your next small meeting or social event.
Overall 7.7 Good
Based on 7,132 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great location and views from the rooftop bar were really nice.
Excellent
10.0
Pros: Rooms are more spacious compared to many other Midtown Manhattan hotel rooms. This is the best value for every dollar you spend!
Excellent
8.0
Pros: The location and cleanliness
Poor
1.0
Pros: NOTHING!
Good
7.0
Pros: It was close to Port Authority which was great for catching a bus to LGA. I also like the bar and restaurant; met many friends there and the food was good.
Good
7.5
Pros: Carlos the bellman. So kind and helpful.
Good
7.0
Pros: Great location. probably, that's the main advantage
Okay
4.0
Pros: The bed was extremely comfortable. The receptionist who attended to me when I checked out was professional. When I had a problem in my room, it was dealt with immediately. Bottles of water could be obtained at all times from reception. Was given a late check out due to late check in.
Excellent
8.0
Pros: Very nice modern design, used available space well, nice atmosphere, breakfast buffet was great
Okay
4.6
Pros: Location!!!
Okay
5.0
Pros: The location was fantastic.
Good
6.0
Details
Reviews
Overall 7.7 Good
Based on 7,132 reviews
Location
9.4
WiFi
8.6
Service
7.6
Breakfast
6.6
Room
5.8
Amenities
3.4
Comfort
3.3
Location
9.1
Service
7.4
Breakfast
6.0
Room
5.5
Amenities
3.3
Comfort
2.8
Location
9.4
WiFi
7.6
Bar
7.2
Service
7.1
Breakfast
6.4
Value
5.5
Room
5.5
Comfort
3.3
Amenities
3.2
Location
9.1
Service
7.5
Room
4.8
Comfort
3.0
Amenities
2.8
Location
9.5
Service
7.4
Room
6.0
Comfort
3.7
Amenities
3.3
10.0 Excellent
Pros: Great location and views from the rooftop bar were really nice.
Cons: N/A
10.0 Excellent
Pros: Rooms are more spacious compared to many other Midtown Manhattan hotel rooms. This is the best value for every dollar you spend!
Cons:
8.0 Excellent
Pros: The location and cleanliness
Cons: The room is too small
1.0 Poor
Pros: NOTHING!
Cons: Room is extremely hot. Parking is $72 every 24 hours. It takes them to bring valet car over an hour. I booked it for 2 nights but I'm leaving after 19 hours.
7.0 Good
Pros: It was close to Port Authority which was great for catching a bus to LGA. I also like the bar and restaurant; met many friends there and the food was good.
Cons: The room was extremely small, which I expect from boutique hotels, but not from a DoubleTree/Hilton.
7.5 Good
Pros: Carlos the bellman. So kind and helpful.
Cons:
7.0 Good
Pros: Great location. probably, that's the main advantage
Cons: No value for money. I expected more dedication of personnel - without trying to foist something more expensive and useless for me. But my major disappointment were lots of long dark curly hairs in my bath (I stayed alone and i'm blond) - on walls, floor... - it's definitely not what you expect in DoubleTree. Staying in DoubleTree in many other cities & countries I never faced such things - and probably will chose something else for my next stay in NYC.
4.0 Okay
Pros: The bed was extremely comfortable. The receptionist who attended to me when I checked out was professional. When I had a problem in my room, it was dealt with immediately. Bottles of water could be obtained at all times from reception. Was given a late check out due to late check in.
Cons: The service I received when I arrived was really poor. The receptionist who checked me in was extremely rude, impatient and was unable to explain the payment process clearly. She was very un-professionak. My room was expected to be ready at 15.00pm it was not ready till about 1hr and a half later. My room had an awful view. Sugars and teas were not replaced. Dirt in sink after house keeping had clean the room, had to clean the sink before using it.
8.0 Excellent
Pros: Very nice modern design, used available space well, nice atmosphere, breakfast buffet was great
Cons: The rooftop bar was great during the day, but the night life made it impossible for hotel guests to enjoy at night. I liked the hotel but will not be staying there again
4.6 Okay
Pros: Location!!!
Cons: Only 3 elevator in the rush hours can take 10 to 15 minutes to find one
5.0 Okay
Pros: The location was fantastic.
Cons: The discrepancies with the shuttle were annoying- just get an Uber and save the hassle. There was a line to get in the elevators all day. The club on the 37th floor that did not close until 4:00am made it impossible to sleep without the tv and headphones
6.0 Good
Pros:
Cons: Front desk was not welcoming. I booked this hotel as it stated they had a free shuttle service to and fro to the airport. On calling the concierge was told the service was only to the airport. When arriving at the hotel was told they do not provide that
Welcome to DoubleTree by Hilton Hotel New York - Times Square West, just steps from the Broadway Theater District. Along with stunning views of the Empire State Building, our New York Times Square hotel offers an enviable location near Rockefeller Center, the Chrysler Building, Madison Square Garden and other iconic attractions. The Port Authority Terminal is moments away, and the Jacob Javits Center is a short walk – perfect when visiting for a convention. Our friendly staff looks forward to welcoming you with a signature warm chocolate chip cookie at check-in. Settle into a guest room with a 40-inch HDTV, premium cable, coffeemaker and well-equipped workspace. WiFi access keeps you connected and blackout curtains ensure a great night’s sleep. Upgrade for a higher floor, prime city views, satellite TV and a walk-in shower. For memorable Times Square dining, visit our Magnolia Restaurant for delicious American favorites all day, or unwind in the rooftop lounge with live music and unobstructed views over Manhattan. Relaxing in your room? Call on room service for a tasty meal delivered to your door. Keep up with work in the 24-hour business center, and burn calories in the complimentary fitness center. We offer 1,000 sq. ft. of stylish New York City meeting space for your next small meeting or social event.
Welcome to Millennium Times Square New York, your quiet spot in the 'city that never sleeps.' Our hotel offers an ideal location – perched 16 stories above the hustle-bustle of Times Square and moments from the iconic attractions you're here to see, such as theaters, city parks, famed restaurants and Midtown shops. Relax and settle into some of the largest guest rooms in Times Square, each featuring a Smart TV, WiFi access, work desk and oversized bathroom. Our beautifully appointed suites are situated even higher – 50 floors above the city – offering luxurious furnishings, indulgent bathrobes and slippers, and a living area that's perfect for entertaining. Check out our Bugis Street Brasserie & Bar for pan-Asian cuisine reminiscent of marketplaces in Singapore, or head for the hotel gift shop for snacks and souvenirs. We have the perfect amenities for your stay in New York City including a fitness center, theater ticket desk, business center and concierge services. Our hotel offers 43 event spaces, truly accommodating any need during your visit to Times Square. Meet with coworkers in your choice of boardrooms or host an exhibit in our high-tech, sunlit Gotham spaces.
Overall 7.6 Good
Based on 3,414 reviews
All reviews
- All reviews
Poor
1.0
Good
6.0
Okay
4.0
Pros: Times Square view
Excellent
9.0
Pros: Great location, staff were very helpful and welcoming! Enjoyed my stay there
Mediocre
2.0
Pros: Nothing at all except the location
Good
6.0
Pros: the location
Good
6.0
Pros: Location.
Excellent
10.0
Pros: My room my view the staff the transport to the airport. Especially the nice man at the theatre desk who helped me figure out tkts.
Good
6.7
Pros: The door man was such a lovely man, I loved that it was a perfect location at Times Square.
Excellent
9.0
Pros: Location
Excellent
9.0
Pros: Great location. Close to every theater
Excellent
9.0
Pros: Excellent location - nice seating area would be nice, nice bar not just a restaurant to go and sit in would be nice too
Good
6.7
Pros: The hotel was very nice, verrry expensive. Seconds away from the heart of time square. Great experience!!
Good
6.7
Pros: i loved the location
Mediocre
2.7
Pros: location
Good
6.0
Pros: Well placed,we went a lot to the theatre, conciers and the theather -people were extremly helpful and nice
Good
6.0
Pros: We liked that we could walk to the Majestic to see The Phantom and the feel that we were in the middle of the city.
Good
7.6
Pros: The service was excellent
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Cons: $self.cons
Good
7.2
Pros: good service and central position for sightseeing and shopping.
Good
7.6
Pros: Great location!! The hotel was very clean and the staff was really nice and helpful.
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Cons: $self.cons
Excellent
8.0
Pros: Location, staff friendliness, room standards
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Cons: $self.cons
Okay
4.4
Pros: $self.pros
Details
Reviews
Overall 7.6 Good
Based on 3,414 reviews
Cleanliness
7.4
Comfort
7.5
Location
9.3
Services
7.0
Staff
7.8
Value for money
6.7
1.0 Poor
Pros:
Cons: There is no lobby for seating It's like 2 star hotel room You give a baggage for holding is free but who work there they show many Like give us tip or some other! To dark is lobby area.
6.0 Good
Pros:
Cons: Poor in room amenities. No coffee for example. No clock.
4.0 Okay
Pros: Times Square view
Cons: There’s some dirty patches in bathroom and some lights in the room not working not recommended to anyone
9.0 Excellent
Pros: Great location, staff were very helpful and welcoming! Enjoyed my stay there
Cons:
2.0 Mediocre
Pros: Nothing at all except the location
Cons: Everything it’s so oldddd
6.0 Good
Pros: the location
Cons:
6.0 Good
Pros: Location.
Cons: I had to ask for coffee that should have been provided, however after requesting it, it was delivered quickly.
10.0 Excellent
Pros: My room my view the staff the transport to the airport. Especially the nice man at the theatre desk who helped me figure out tkts.
Cons:
6.7 Good
Pros: The door man was such a lovely man, I loved that it was a perfect location at Times Square.
Cons: The lady who checked me in wasn’t very helpful, very old fashioned. The toilets wasn’t working properly and the hotel did not have a fridge
9.0 Excellent
Pros: Location
Cons:
9.0 Excellent
Pros: Great location. Close to every theater
Cons:
9.0 Excellent
Pros: Excellent location - nice seating area would be nice, nice bar not just a restaurant to go and sit in would be nice too
Cons:
6.7 Good
Pros: The hotel was very nice, verrry expensive. Seconds away from the heart of time square. Great experience!!
Cons: Cost of items were outrageous, but that is probably just New York, Time Square.
6.7 Good
Pros: i loved the location
Cons:
2.7 Mediocre
Pros: location
Cons: cleanliness and front desk staff
6.0 Good
Pros: Well placed,we went a lot to the theatre, conciers and the theather -people were extremly helpful and nice
Cons: Nothing
6.0 Good
Pros: We liked that we could walk to the Majestic to see The Phantom and the feel that we were in the middle of the city.
Cons: We were on the 45th floor and we hardly got any sleep. Our neighbors were partying from 11:00 pm-2:00am. Lots of slamming doors and arguing. It was horrible and when I finally called at 2:00 am the person at the desk made it feel like it was my fault for not calling earlier. You need to have security making rounds to insure a pleasant stay for your guests. Plus, it was our 10th anniversary!!!!!
7.6 Good
Pros: The service was excellent
7.2 Good
Pros: good service and central position for sightseeing and shopping.
Cons: we waited 20 minutes for somebody to help us with our cases from the 42nd floor to a waiting taxi and nobody arrived. we had to manage 4 large cases on our own.to the waiting taxi..
7.6 Good
Pros: Great location!! The hotel was very clean and the staff was really nice and helpful.
8.0 Excellent
Pros: Location, staff friendliness, room standards
4.4 Okay
Cons: noice from the peopel who clen the rooms
Welcome to Millennium Times Square New York, your quiet spot in the 'city that never sleeps.' Our hotel offers an ideal location – perched 16 stories above the hustle-bustle of Times Square and moments from the iconic attractions you're here to see, such as theaters, city parks, famed restaurants and Midtown shops. Relax and settle into some of the largest guest rooms in Times Square, each featuring a Smart TV, WiFi access, work desk and oversized bathroom. Our beautifully appointed suites are situated even higher – 50 floors above the city – offering luxurious furnishings, indulgent bathrobes and slippers, and a living area that's perfect for entertaining. Check out our Bugis Street Brasserie & Bar for pan-Asian cuisine reminiscent of marketplaces in Singapore, or head for the hotel gift shop for snacks and souvenirs. We have the perfect amenities for your stay in New York City including a fitness center, theater ticket desk, business center and concierge services. Our hotel offers 43 event spaces, truly accommodating any need during your visit to Times Square. Meet with coworkers in your choice of boardrooms or host an exhibit in our high-tech, sunlit Gotham spaces.
With a stay at Stewart Hotel, you'll be centrally located in New York, within a 10-minute walk of Macy's and Herald Square. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7.4 Good
Based on 7,810 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Location and room spaciousness and confort!
Okay
4.0
Excellent
9.0
Pros: Great service.
Excellent
9.0
Pros: Good value for the price. Difficult checking in because of computer upgrade.
Excellent
9.2
Pros: Location, staff especially check in & cleanliness
Excellent
9.2
Pros: Location was perfect and the staff was attentive and friendly.
Okay
4.5
Pros: Location, can not beat it, so close to penn station and center to everything else
Excellent
10.0
Pros: Right across fro Penn St Station Staff friendly Room comfortable
Excellent
10.0
Pros: location
Excellent
10.0
Pros: Great location if you're taking the train or Megabus (close to drop-off spot only)! Friendly staff welcomed us immediately and informed us that we had received a room upgrade, which included a large private terrace. The on-site restaurant (Niles) was great for late-night snacks and drinks (again with friendly staff). Close to other dining/breakfast options and 10-15 minute walk to Times Square area.
Mediocre
3.0
Pros: Room was spacious and great price. Looks great in pictures. Too bad it was basically uninhabitable.
Excellent
9.0
Pros: Staff was amazing! We celebrated my daughters birthday and they left her a note and cupcakes wishing her a happy birthday from the hotel. It was so wonderful and thoughtful of them. And the room was so super nice and lots of room for all it is to hang out in. Having 3 bathrooms and a kitchen was so helpful. Highly recommend it!
Details
Reviews
Overall 7.4 Good
Based on 7,810 reviews
Location
9.4
Bar
9.3
WiFi
8.3
Service
7.7
Value
5.8
Room
5.3
Breakfast
4.8
Comfort
4.5
Cleanliness
4.0
Location
9.4
Bar
9.2
Service
7.5
WiFi
7.3
Value
5.8
Room
5.1
Breakfast
4.9
Comfort
4.4
Cleanliness
3.6
Location
8.8
Service
7.5
Room
5.8
Value
5.7
Breakfast
5.4
Vibe
5.4
Comfort
4.9
Cleanliness
4.5
Location
9.6
Service
7.0
Value
6.1
Room
5.0
Comfort
4.4
Cleanliness
3.9
Location
9.5
Service
7.5
Comfort
4.5
Room
4.3
10.0 Excellent
Pros: Location and room spaciousness and confort!
Cons: Bathroom may need to be remodeled.
4.0 Okay
Pros:
Cons: For the first time I cannot trust your star ratings system. The place was dingy, how that could even be a 3 star id be shocked. Was old, dusty & carpets were ripped in places. Garbage
9.0 Excellent
Pros: Great service.
Cons: There was an additional facilities fee that I did not know about.
9.0 Excellent
Pros: Good value for the price. Difficult checking in because of computer upgrade.
Cons:
9.2 Excellent
Pros: Location, staff especially check in & cleanliness
Cons: No concerns
9.2 Excellent
Pros: Location was perfect and the staff was attentive and friendly.
Cons: Had to keep a window open to keep the room from being very hot.
4.5 Okay
Pros: Location, can not beat it, so close to penn station and center to everything else
Cons: No finding roaches in my room. Then when they changed my room to an alleged upgrade it smelt like a damp towel that had been left in washer too long.
10.0 Excellent
Pros: Right across fro Penn St Station Staff friendly Room comfortable
Cons:
10.0 Excellent
Pros: location
Cons: very noisy
10.0 Excellent
Pros: Great location if you're taking the train or Megabus (close to drop-off spot only)! Friendly staff welcomed us immediately and informed us that we had received a room upgrade, which included a large private terrace. The on-site restaurant (Niles) was great for late-night snacks and drinks (again with friendly staff). Close to other dining/breakfast options and 10-15 minute walk to Times Square area.
Cons: Bathroom was tiny compared to room size (though we were upgrade to a one-bedroom unit), and bathroom could use a little fresh paint/cleaning to cover up some scratches/scuffs but everything worked fine.
3.0 Mediocre
Pros: Room was spacious and great price. Looks great in pictures. Too bad it was basically uninhabitable.
Cons: The smell in the bathroom and generally the room (from the fabric window coverings) was terrible. I had to check out early. To be fair, the towels and sheets were clean but every other thing made of fabric that did not get changed every night smelled
9.0 Excellent
Pros: Staff was amazing! We celebrated my daughters birthday and they left her a note and cupcakes wishing her a happy birthday from the hotel. It was so wonderful and thoughtful of them. And the room was so super nice and lots of room for all it is to hang out in. Having 3 bathrooms and a kitchen was so helpful. Highly recommend it!
Cons:
With a stay at Stewart Hotel, you'll be centrally located in New York, within a 10-minute walk of Macy's and Herald Square. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 7.1 Good
Based on 17,588 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.0
Pros: i loved the recepcionist called Marcelo.
Mediocre
3.8
Pros: Nothing
Excellent
9.0
Pros: Everything...esp the staff are helpful...cleanliness and comfort
Excellent
8.0
Pros: Comfy bed and lovely view. Free upgrade to 27 th floor was much appreciated
Excellent
8.8
Pros: Staff, location, room... was a great place!
Okay
5.8
Pros: Only the location. And the hotel is new and clean
Excellent
10.0
Pros: Location was great and the room was clean. The room darkening shades were the best!
Excellent
10.0
Pros: The location is top close to everything room nice and this time they give a room with view . Almost the 3rh time I stay in this hotel .
Good
7.0
Poor
1.0
Pros: Location
Excellent
9.0
Pros: The location was in the heart of everything and around the corner of our Broadway show! - the room was very clean and the bed and pillows were very soft- I was pleasantly surprised- will stay here again!
Good
7.0
Pros: How clean the maid did the room. The compassion a receptionist showed about a cap I lost. When the elevators worked and it was the right time of day, you get your own elevator.
Details
Reviews
Overall 7.1 Good
Based on 17,588 reviews
Location
9.6
WiFi
7.6
Service
5.9
Vibe
5.8
Value
5.0
Breakfast
4.4
Room
4.4
Cleanliness
3.5
Amenities
3.4
Comfort
2.7
Location
9.4
WiFi
6.2
Service
5.8
Vibe
4.9
Value
4.8
Breakfast
4.0
Room
3.9
Amenities
3.1
Comfort
2.7
Cleanliness
2.4
Location
9.6
Service
5.7
WiFi
5.7
Vibe
4.9
Value
4.8
Breakfast
4.6
Room
3.6
Amenities
3.0
Cleanliness
2.9
Comfort
2.5
Location
9.6
Room
4.9
Vibe
4.7
Service
4.7
Value
4.3
Breakfast
3.7
Cleanliness
3.3
Amenities
2.7
Comfort
2.2
Location
9.8
Service
5.1
Vibe
5.0
Room
4.3
Cleanliness
3.5
Amenities
3.1
Comfort
2.6
7.0 Good
Pros: i loved the recepcionist called Marcelo.
Cons: the room is small
3.8 Mediocre
Pros: Nothing
Cons: Don't choose this hotel. The bathroom had a very small and dirty pool, I think the room has 15sqm, with an infected bed.
9.0 Excellent
Pros: Everything...esp the staff are helpful...cleanliness and comfort
Cons: There was a time that the ice maker is not working...
8.0 Excellent
Pros: Comfy bed and lovely view. Free upgrade to 27 th floor was much appreciated
Cons: Couldn't improve
8.8 Excellent
Pros: Staff, location, room... was a great place!
Cons: Elevators were a struggle ...
5.8 Okay
Pros: Only the location. And the hotel is new and clean
Cons: All the sraff member were unfriendly, and did not answer any request with a "yes". Only No!! The rooms are very small.
10.0 Excellent
Pros: Location was great and the room was clean. The room darkening shades were the best!
Cons: Bathroom could use a small shelf by the sink
10.0 Excellent
Pros: The location is top close to everything room nice and this time they give a room with view . Almost the 3rh time I stay in this hotel .
Cons:
7.0 Good
Pros:
Cons: After I checked in I was informed that there wads not additional $40 fee. I thought once you agreed on a price that was final price. I had to accept the 40% fee with no recourse.
1.0 Poor
Pros: Location
Cons: This is not a 4 star hotel. Its a low 3 star. Rooms very small. Super long waits at check in. Never answer phones. There was one nice person that worked there other guy at front desk with tattoos was completely rude and not helpful.
9.0 Excellent
Pros: The location was in the heart of everything and around the corner of our Broadway show! - the room was very clean and the bed and pillows were very soft- I was pleasantly surprised- will stay here again!
Cons:
7.0 Good
Pros: How clean the maid did the room. The compassion a receptionist showed about a cap I lost. When the elevators worked and it was the right time of day, you get your own elevator.
Cons: Check-in receptionists ignored me. One was busy with a guest, 2 were doing something on computers. Finally a 4th person helped me and she was excellent. But with no one in line, I shouldn't have had to wait.
A stay at Row NYC places you in the heart of New York, steps from Music Box Theatre and The Majestic Theater. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Americana Inn, you'll be centrally located in New York, within a 5-minute walk of Bryant Park and Madison Square Garden. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
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Overall 7.1 Good
Based on 2,073 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.0
Pros: The staff. Ok breakfast items.
Okay
5.0
Pros: Location
Excellent
10.0
Pros: I liked the location and the person in front desk could change my room to a lower floor; at the beginning he had assigned me fifth floor .. the guy was polite and helpful.
Excellent
8.3
Pros: Very central, close to Broadway,, good value for money and nice staff.
Excellent
8.0
Pros: Location for Time Square
Excellent
8.0
Pros: Perfect location for a city break vacation ... premises somewhat aged but essentially fit for purpose and exceeded our expectations ... Staff very attentive ... no faults other than it being an aged building with aged rooms.
Mediocre
3.0
Pros: I did not like anything
Excellent
10.0
Pros: Nice hotel and great location.
Excellent
9.0
Pros: I was travelling alone. Hotel has ecxelent location. Value for money in this 2 start accommodation is fair as you are close everywhere. Room and bathrooms were clean at all times. Americana Inn Personal / reception were absolutely amazing, helpful with all the questions. Manager Dan is just a fantastic gentlemen!
Good
6.0
Mediocre
3.0
Pros: The room did not have a bathroom. It was abnormally noisy, even for Manhattan standards.
Mediocre
2.0
Pros: nothing
Details
Reviews
Overall 7.1 Good
Based on 2,073 reviews
Bar
10.0
Location
9.5
WiFi
8.4
Service
7.4
Room
4.8
Breakfast
4.4
Comfort
2.4
Location
9.6
Service
7.6
Amenities
6.0
Room
4.6
Breakfast
4.5
Comfort
2.1
Location
9.4
Service
7.5
Room
4.5
Breakfast
4.2
Comfort
2.6
Location
9.6
Service
8.1
Cleanliness
7.2
Room
5.4
Breakfast
4.6
Comfort
2.3
Location
9.6
Cleanliness
6.4
Amenities
4.9
Breakfast
4.1
Room
3.7
Comfort
2.5
5.0 Okay
Pros: The staff. Ok breakfast items.
Cons: My room was next to the bathroom in which one can hear when someone takes a shower or use the toilet. I don't think that those rooms should be assigned to anyone staying over two nights.
5.0 Okay
Pros: Location
Cons: They over charged my credit card by $11.97
10.0 Excellent
Pros: I liked the location and the person in front desk could change my room to a lower floor; at the beginning he had assigned me fifth floor .. the guy was polite and helpful.
Cons: I did not like that the hotel did not provide cool drinks in breakfast time; just coffee. I have been in other hotels and the hotel has provided a machine with cool drinks to be served by customers.
8.3 Excellent
Pros: Very central, close to Broadway,, good value for money and nice staff.
Cons: The bathrooms need renovation but are always clean and dry.
8.0 Excellent
Pros: Location for Time Square
Cons: Bathroom outside of Room
8.0 Excellent
Pros: Perfect location for a city break vacation ... premises somewhat aged but essentially fit for purpose and exceeded our expectations ... Staff very attentive ... no faults other than it being an aged building with aged rooms.
Cons:
3.0 Mediocre
Pros: I did not like anything
Cons: Had to share a bathroom
10.0 Excellent
Pros: Nice hotel and great location.
Cons: None
9.0 Excellent
Pros: I was travelling alone. Hotel has ecxelent location. Value for money in this 2 start accommodation is fair as you are close everywhere. Room and bathrooms were clean at all times. Americana Inn Personal / reception were absolutely amazing, helpful with all the questions. Manager Dan is just a fantastic gentlemen!
Cons:
6.0 Good
Pros:
Cons: There is no bathroom in the room and the water in the shared shower was cold. Zero hot water
3.0 Mediocre
Pros: The room did not have a bathroom. It was abnormally noisy, even for Manhattan standards.
Cons:
2.0 Mediocre
Pros: nothing
Cons: We expected a tiny, crappy room but not the BLATANT THIEVERY from the hotel. First they charge us a bullshit 'resort fee' which allows them to lie about having a lower daily rate. But even worse they charged me an additional $159 for NOTHING! The thieving liars won't tell me why they're charging my credit card. If you like getting ripped off and sleeping in tiny, bug-infested rooms then this is the place for you.
With a stay at Americana Inn, you'll be centrally located in New York, within a 5-minute walk of Bryant Park and Madison Square Garden. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5.7 Okay
Based on 56,573 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Poor
1.0
Pros: Room dirty curtains were gross. No blankets on bed. No bath robes. Had to walk around the corner for free (pitiful) breakfast. Didn't bother with the drinks. It was at another place. Tv was broken.
Good
7.0
Pros: Location is great.
Poor
1.0
Pros: Close to everything
Excellent
8.0
Pros: Beautiful old NY! Needed a room near penn station, this hotel hit all my check points. Room was clean and nice. Very comfortable bed!
Good
6.0
Pros: Only the place of the hotel was amazing
Excellent
9.0
Pros: close to everything and good value. Rooms are dated but staff is helpful and locations is great.
Mediocre
3.8
Pros: The location
Excellent
8.0
Pros: The location and the friendly staff
Okay
4.0
Pros: Location
Okay
5.4
Pros: Great location
Okay
5.8
Pros: Loved the location
Poor
1.0
Pros: The view
Details
Reviews
Overall 5.7 Okay
Based on 56,573 reviews
Location
9.5
WiFi
6.5
Breakfast
3.9
Service
3.4
Room
3.1
Vibe
2.2
Beach
1.7
Cleanliness
1.6
Location
9.4
WiFi
5.3
Breakfast
4.2
Service
4.0
Room
3.3
Vibe
2.4
Cleanliness
1.7
Location
9.5
Value
5.8
WiFi
5.3
Service
3.9
Food
3.7
Breakfast
3.5
Room
3.4
Vibe
2.3
Cleanliness
1.9
Location
9.3
WiFi
5.3
Service
4.3
Breakfast
3.9
Room
3.7
Vibe
2.5
Cleanliness
2.3
Location
9.3
WiFi
4.9
Service
3.6
Breakfast
3.3
Room
2.8
Vibe
2.6
Cleanliness
1.7
1.0 Poor
Pros: Room dirty curtains were gross. No blankets on bed. No bath robes. Had to walk around the corner for free (pitiful) breakfast. Didn't bother with the drinks. It was at another place. Tv was broken.
Cons:
7.0 Good
Pros: Location is great.
Cons: The room's heater was broken in the on position, making the room unbearably hot. Contacting the hotel to fix the problem was a huge weight, and completely not worth it because they never did anything.
1.0 Poor
Pros: Close to everything
Cons: Left something in the room and called Lohues keeping later to look for it.... but really bad attitude— did not even help me look for it
8.0 Excellent
Pros: Beautiful old NY! Needed a room near penn station, this hotel hit all my check points. Room was clean and nice. Very comfortable bed!
Cons: Bathroom, cold and hot water surged. Free breakfast is a block away and very limited.
6.0 Good
Pros: Only the place of the hotel was amazing
Cons: The breakfast and service need more improvenent
9.0 Excellent
Pros: close to everything and good value. Rooms are dated but staff is helpful and locations is great.
Cons:
3.8 Mediocre
Pros: The location
Cons: Really bad service, employees are really rude
8.0 Excellent
Pros: The location and the friendly staff
Cons: The place for breakfast was not adequate and you felt as in a school dinning fascility Also the staff at this place where not friendly in attention to customer.Also there was too much noise around from the neighborhood .
4.0 Okay
Pros: Location
Cons: Cleanliness, staff, getting car out of valet and they lost the ticket twice, long line for checkin, breakfast was less than continental, room had mold and rust everywhere, wallpaper peeling off walls, carpet had tons of stains, smelled like smoke in the non smoking room...etc...
5.4 Okay
Pros: Great location
Cons: Dirty carpet, shabby furniture
5.8 Okay
Pros: Loved the location
Cons: No refrigerator in room, out dated, staff just was not in a hurry
1.0 Poor
Pros: The view
Cons: The hotel carpets were filthy. No phone in room. I called days before to request a front view. When we checked in they gave us a room with a building view . The door had to be pushed hard to drag it open. Did was dingy and dirty. They did change to good v
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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