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New York hotels near Ground Zero
Search hundreds of travel sites at once for hotels near Ground Zero in New York
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Best New York hotels near Ground Zero
Conrad New York Downtown is a 463 all-suite luxury hotel situated alongside the Hudson River. An escape for leisure and business guests alike, the hotel features ATRIO Wine Bar & Restaurant and the renowned Loopy Doopy Rooftop Bar (open spring and summer), as well as the largest hotel event space in Downtown Manhattan. A true Urban Oasis - the hotel is just minutes from the city’s most historic neighborhoods, including Tribeca, Greenwich Village, SoHo and Wall Street. Conrad New York Downtown is also walking distance to a list of acclaimed attractions such as the World Trade Center and Oculus, Statue of Liberty, Staten Island Ferry, Brookfield Place and more. The hotel is a bold leader in sustainable luxury offering an impressive series of green initiatives.
Overall 9.2 Excellent
Based on 720 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Loved our deluxe suite room that had sliding doors which kept each room very quiet even when watching tv with the volume turned up in one room. The push button controls were really cool for the lights and privacy settings. Enjoyed the free breakfast at Atrio and the friendly service from everyone there especially the host. The front desk staff were extremely friendly and were able to accommodate a late checkout of 2pm for us. Appreciated the unique designs and architecture of the hotel. Liked that it was located right next to the World Trade Center, and of course Shake Shack. Liked using the exercise room and business center which were very clean and well maintained. Overall it was a very relaxing and pleasant stay.
Cons: Nothing really except that there was no swimming pool or entertainment room with a pool table or table tennis.
Excellent
10.0
Excellent
9.3
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Spacious rooms. Great products. Awesome shower.
Cons: Wish there was a coffee shop or starbucks in lobby
Excellent
10.0
Pros: Loved the big huge rooms for NYC.
Excellent
9.1
Pros: Liked all except conference facility.
Cons: Hotel was great. Meeting room was bad. Seats may have been most uncomfortable seats I have ever sat in at a conference.
Excellent
8.2
Pros: architectural aspects of lobby and room. Location, location, location.
Excellent
9.7
Pros: The rooms are very nice and comfortable. The staff was extremely helpful and professional. The breakfast was top notch. I would have loved to stay longer.
Excellent
10.0
Pros: Location, facilities & service outstandingn
Cons: Nothing
Mediocre
2.0
Excellent
10.0
Pros: Beautiful hotel. Excellent service. Dramatic building and interior.
Cons: Clunky internet sign on. Limited to 2 devices per room.
Excellent
10.0
Due to COVID, we had to cancel at the last minute. The staff at Conrad was not only understanding, they waived all fees. Their professionalism and courtesy were outstanding, even in this very difficult time. I look forward to rebooking a stay with them and experiencing their hospitality in person.
A stay at Trump International Hotel & Tower New York places you in the heart of New York, steps from Central Park and Columbus Circle. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in New York? This hotel has facilities measuring 665 square feet (62 square meters), including conference space.
Overall 9.0 Excellent
Based on 1,092 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
8.5
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
9.7
Cons: Not having mosquitoes
Excellent
10.0
Nestled in the epicenter of Lower Manhattans vibrant new downtown lies New Yorks last hidden architectural treasure - The Beekman a Thompson Hotel. One of Manhattans first skyscrapers the heart of this iconic building is its extraordinary nine-story Victorian atrium and majestic pyramidal skylight. Originally the site played host to many milestones including New Yorks debut of Shakespeares Hamlet and the famed Clinton Hall a library where writers such as Edgar Allen Poe honed their craft.
Overall 9.0 Excellent
Based on 991 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
8.0
Excellent
9.7
Excellent
9.7
Pros: The room was absolutely beautiful
Cons: The construction
Excellent
10.0
Pros: Everyone was amazing they even got my dresses from my car that was valeted and brought them to our room. It was overall a great stay. Thank you !
Excellent
8.5
Pros: Location. Black cat lounge. Atrium. Internet was steady and reliable.
Cons: Brighter lights in room (couldn’t read a book). Business center to allow printing of boarding passes would hav bee nice. Shower head yielded weak stream.
Excellent
10.0
Pros: Beautiful hotel. Great value for the money.
Cons: I was in a room with construction outside, but it wasn’t too bothersome.
Excellent
10.0
Pros: The staff was helpful and responsive. The hotel was really beautiful and very clean. Turndown service with water and chocolate was a nice treat. We would definitely stay at the Beekman again!
Cons: Everything was perfect.
With a stay at Mr. C Seaport in New York (Manhattan), you'll be a 3-minute walk from South Street Seaport and 8 minutes by foot from Wall Street. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.9 Excellent
Based on 446 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Mediocre
2.0
Pros: Location
Cons: Dirty and rundown
Excellent
8.2
Pros: Great Location! Loved the view of the Brooklyn Bridge from my terrace room. The room was clean and the bed comfortable.
Excellent
8.0
Cons: breakfast area was small, cluttered and had a bad layout which made navigating the food line and seating difficult. The rest of the amenities were fine and the location is very good for dining and access to seaport area.
After a long day of adventure, make your way back to your residentially appointed guestroom, featuring spacious bathrooms and floor to ceiling windows with views of the city. After a quick recharge, head upstairs to our year-round rooftop, The Crown. Enjoy one of our signature cocktails, including the popular GG Manhattan, while planning your night out on the town. Don’t forget to grab a quick selfie on the terrace with the iconic NYC skyline as your backdrop.
Overall 8.8 Excellent
Based on 1,584 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Loved it!
Good
7.1
Pros: Everything is new. Decent quality workmanship that cuts no corners.
Cons: Getting charged for items I didn't use.
Excellent
10.0
Pros: The moment you walk in the place they greet you with a smile, ask if you need anything or a drink of water. Help you with anything you want and then let you know about their rooftop bar and assist you with whatever you need. Love this place. They should pay their staff more. Rooms were beautiful and comfortable.
Cons: Absolutely nothing.
With a stay at Washington Square Hotel in New York (Manhattan), you'll be steps from New York University and 5th Avenue. Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby.
Overall 8.7 Excellent
Based on 842 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Good
7.7
Pros: Great location.
Cons: Room was very dark. No natural light.
Excellent
8.2
Pros: Location, location, location ~ hard to find hotels in this part of the City and we prefer it to the more touristy areas. There is a plethora of great restaurants, easy walks to the Hudson River Parkway, the High Line, the Whitney, and very convenient subway stations. Comfortable King bed and decent sized bathroom Able to control room temperature Clean Liked having the Keurig coffee in the room
Cons: We had no complaints, other than how expense all hotels are in NYC. Our cost was about $333 per night. Don't get too excited about the free continental breakfast.
Excellent
8.5
Pros: Location is perfect for a visit with my daughter, who attends NYU. Close to the subway, too. Room was comfortable and bathroom was much bigger than expected. Breakfast was good, too. Staff was very nice and helpful.
Excellent
10.0
Pros: Sweet location, neighborhood feeling. Near Subways. Walk to many restaurants. Nice staff.
Excellent
10.0
Pros: Charming and friendly. Very clean and comfortable.
Excellent
8.8
Pros: Location, breakfast and pleasant staff
Cons: Older hotel needs some upgrades like soundproofing, bathroom refresh, bathroom fan.
Excellent
9.7
Pros: The location of this hotel is absolutely perfect. The staff are incredibly helpful and friendly, willing to assist with anything. They gave us a late check on our last day which was especially kind of them. The rooms are very large and the shower is one of the best I've experienced. We did not visit the on-site restaurant so we have no comment on that.
Cons: It's long past time that the window air conditioners are removed. And new windows may be required. Whether it's the old windows, or the lack of a seal around the air conditioners, you hear a lot of street noise. It actually seems like your windows are open when they are closed, because the noise is so clear. It would not stop us staying there again; it's just a comment.
Good
7.9
Great location for nearby nightlife fun. Friendly staff and overall charming look and feel.
Excellent
8.5
Pros: The Staff was extremely helpful and kind, letting me check in a little early and gave me a 1 hour later check out the next day too.
Cons: The bed was crazy firm. Like ... maybe good for your back but sort of shocking. (full bed)
With a stay at World Center Hotel in New York (Manhattan), you'll be within a 5-minute walk of Wall Street and National September 11 Memorial. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby.
Overall 8.6 Excellent
Based on 3,625 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.5
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
8.5
Excellent
10.0
Pros: Clean rooms, the staff was incredibly helpful and very friendly (gave us an upgrade, too!), great price, rooftop restaurant/bar had great views and a nice happy hour.
Cons: There is a lot of construction near Ground Zero which can make it a little noisy during weekdays, but obviously that's not their fault and it really wasn't anything terrible. And over the weekend there was no noise at all.
Excellent
10.0
Pros: We had a wonderful stay at the hotel- It was very close to the 911 memorial and the Brooklyn Bridge where we were touring. The rooms were on the small side but very comfortable and clean and modern. All possible accommodations were even in the small space. Staff was lovely and the dining room at the top of the hotel had a great view.
Cons: Breakfast was great- food good and the views unbeatable- however the staff was little unprepared. Omelet station ran out of gas- food took a little while to get replenished - All in all everything was corrected and since we were in no hurry- it wasn't really a problem.
Okay
5.7
Pros: Hotel was good but service not what was expected delay in releasing car from valet parking
Cons: Bad customer service
Excellent
9.1
Pros: We picked the hotel because of its price and location. Very nice design, clever use of space. We had a handicap accessible room and it worked great.
Good
6.0
Pros: Location was best for business.
Cons: Location
Excellent
9.6
Pros: Modern and clean. Very secure.
Details
Reviews
Comfort meets convenience at Residence Inn New York Downtown Manhattan/World Trade Center Area. Located in downtown New York City in Manhattan's Financial District, our extended-stay hotel places you near the renewed World Trade Center, The Battery, the Statue of Liberty National Monument and Brookfield Place. Enjoy premier accessibility to Midtown Manhattan and the outer boroughs via the Fulton Center subway station, located just one block north on Broadway. Start your day in NYC with our complimentary breakfast, featuring an assortment of morning favorites such as eggs, yogurt and fruit. Our downtown hotel offers valet and self-parking, a 24-hour fitness center and a business center. At the end of your day, retreat to our spacious hotel suites with luxury bedding, full kitchens, free Wi-Fi and LCD TVs. Whether you're traveling to NYC for business or leisure, have everything you need at Residence Inn New York Downtown Manhattan/World Trade Center Area.
Overall 8.6 Excellent
Based on 515 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Pros: Comfortable bed, clean room and great front desk team.
Cons: Air conditioning is very noisy
Good
6.2
Pros: Polite service orientated staff
Cons: Unfortunately in spite of the staff being apologetic and polite, the actual quality of most services was sub-par for a Marriott. We stayed 4 days and the talk was kind and great but the product was below expectations. significantly.
Excellent
10.0
Pros: Fantastic hotel! They won my future business after this trip.
Soaring above the city streets, the New York Marriott Downtown has been fully reimagined to reflect the classic-meets-modern appeal of the Lower Manhattan. Enjoy a premium experience with anticipatory service, sophisticated style and incredible views of Manhattan waterfront. Unwind in our newly renovated hotel rooms and suites, with furnishings handpicked by local designers. Sit down for a delicious meal at Bill's Bar & Burger, one of NYC's most beloved burger joints or explore the neighborhood and dine at one of the dozens of restaurants within walking distance. From the Statue of Liberty, the 9/11 Memorial & Museum, and Wall Street to the Oculus, Brookfield Place, South Street Seaport; iconic NYC attractions are steps away. For those looking to host a wedding or a meeting, let the celebrated service and advanced amenities of our Lower Manhattan hotel take your event to new heights. From chic guest rooms to the vibrant streets of Lower Manhattan, feel inspired by the visionary spirit that surrounds you.
Overall 8.5 Excellent
Based on 690 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.1
Good
6.0
Excellent
9.7
Excellent
10.0
Excellent
9.4
Good
6.0
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
10.0
Excellent
9.1
Okay
4.0
Pros: Not much
Cons: You pay additional for everything except a basic bed. The staff has a negative attitude that borders on rude. The elevator service is very slow.
Good
7.7
Pros: Considering it was the marathon weekend we were able to get a room here. Very clean.
Cons: Beds were small and not that comfortable. But for NYC it was bigger than I have seen
Excellent
9.7
Pros: Excellent staff. Nice facilities. Good bar and restaurant.
Cons: Parking was a little steep but I suppose it was standard for NYC. I was hoping for a price break using valet, but no such luck.
Excellent
10.0
Pros: Was easy to get there, since it was a weekend we parked on the street without a problem and as we marked in the preferences we wanted a room with a view they gave us a a room looking at the Hudson River.
Okay
5.1
Pros: Location
Cons: Air conditioning/heater was broken. Was 81 degrees in the room. Took 3 different calls to finally get it fixed. Finally got a technician to ‘fix’ it at 12:30am. For $300+ A night I expect better. This is a rundown, older, dirty hotel in a convenient location.
Good
7.1
Pros: Sadly the beds are extremely cheap and wore out. They were sagging and uncomfortable
Cons: Location 100yds from World Trade Center memorial.
Excellent
10.0
Pros: Everyone was helpful, and gave great suggesstions. The room was large enough for the 4 of us, not always the case in NYC, clean and comfortable. We were very happy with the location and the BLT restaurant was very good.
Excellent
8.0
Pros: awesome location, convenient restaurant downstairs, and a great staff.
Cons: i didn't like my corner room. It was very hard to get into. Also the tv would stop working every 15 minutes and took a while to fix everytime. Then the thermostat would reset itself to 72 every couple of hours
Immerse yourself in the epitome of luxury at a Midtown Manhattan icon. Since 1907, The Plaza, A Fairmont Managed Hotel has played host to illustrious guests and storied society affairs. Peerless rooms and suites merge timeless grandeur with thoughtful ame
Overall 8.4 Excellent
Based on 388 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Pros: Everything was great about the Plaza! The hotel staff was so nice. They were always asking us how we were doing and if we needed anything. Our room was amazing! Very luxurious! The bed was like sleeping on a cloud. The mini bar was filled with all kinds of drinks and snacks. I think our favorite part was the bathroom. The walk in shower with the huge shower head was ginormous! The tub was rather large too! Everything was very very clean. It felt like it was brand new and we were the first people to stay in it! The hotel location was great also. Central Park and a subway station is right across the street so it was quite easy going to and from the Yankees games. We will definitely stay at the Plaza again!
Excellent
10.0
Okay
5.1
Pros: The hotel is a landmark. It is in a great location and gives great access to Central Park. It is also not too far of a walk to the theater district. The rooms were clean and spacious. The beds were comfortable.
Cons: The staff seemed indifferent. The revolving door wasn't working, so we had to go in through side doors. The doormen (sometimes as many as three) just stood around watching, not helping at all with the doors, which were heavy. Breakfast in the lobby: we were seated and I asked the purpose seating us to bring coffee. He said the server would be right with us. After 5 minutes there was no server to been seen. Why didn't the person seating us just bring us coffee? Very mediocre attitude. This hotel was not at all worth the price we paid.
Excellent
10.0
Pros: Location is great. Staff were all curteous and prompt. Room size was good and everything was clean and new. Breakfast at Palm Court was good. Will stay again.
Cons: N/A
Excellent
10.0
The room was remarkably clean. Great housekeeping.
Good
6.0
Cons: Service was terrible, our flight got delayed, we called to tel them know, when we got there they had charged us for the first night and they didnt have a room for us!!!! On top of the night manager on our last night was really rude... I will go to the St Regis next time...
In the heart of New York, Arlo SoHo is within a 5-minute drive of New York University and One World Trade Center. Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.
Overall 8.3 Excellent
Based on 3,189 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
9.4
Excellent
9.7
Good
6.0
Excellent
9.7
Excellent
8.0
Excellent
9.4
Excellent
9.1
Pros: Modern, extremely clean, chic, efficient use of space, great service, loved the late checkout.
Excellent
9.4
Pros: Hotel is modern. There's a free happy hour for guests which is lovely (Resurrection in expensive New York). Bed was comfortable.
Cons: Smaller rooms, but I guess this is typical of NYC. I didn't like how the shower was open to the room.
Excellent
9.7
Pros: Like location and staff are so accommodating.
Excellent
10.0
Pros: The Ambiance was beautiful and the staff
Excellent
8.2
Pros: Very clean, modern with good bed and linens. I appreciated having the charger and internet access. Well located for lower Manhattan and near public transportation. Friendly staff who truly try to be helpful. Unusually small, but perfectly adequate room. Good restaurant.
Cons: No good place to hang bath towels to dry them so asked to have them changed each day. No magnifying mirror nor place to hang small personal laundry.
Okay
4.5
Pros: Everything their staff
Cons: We need courtesy water bottles
Excellent
8.2
Pros: The hotel reception was excellent, did not encounter a single staff member that was unpleasant. Hotel room was nice and comfortable.
Cons: My complaints are minor. The fact that the food in the lobby is so expensive was a let down. I also didn't like the shower curtains because they kept falling down. My last complaint is that I didn't like the way the body wash, shampoo, and conditioner were placed.
NYC Skyline Views from Our Financial District Hotel Discover quiet comfort and well-appointed cozy guest rooms with beautiful city views when you stay at the Holiday Inn ® Manhattan – Financial District, the World's Tallest Holiday Inn! Located in the heart of New York City, our hotel is located in the Manhattan Financial District and just blocks away from the 9/11 Memorial Museum in Lower Manhattan. Business travelers and guests will enjoy quick convenience to the Wall Street and New York Stock Exchange and tourists attractions like the Statue of Liberty and Battery Park. Our Manhattan hotel features 50 floors and 492 rooms. Relax in “The City that Never Sleeps” in our magnificently appointed guest rooms, with luxurious bedding, an in-room coffeemaker and flat-screen TV. Guests can also utilize our state-of-the-art Business Center and your very own in-room desk and high-speed Wi-Fi. Experience fine dining in St. George’s Restaurant, where Kids Eat Free and the cuisine is sure to delight even the most discerning palate. Holiday Inn® Manhattan – Financial District is a top hotel choice in the Big Apple. We are proud to be the tallest Holiday Inn hotel in the world and we are sure that your stay with us will be a memorable one.
Overall 8.0 Excellent
Based on 7,425 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Excellent
8.2
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
8.0
Excellent
9.4
Excellent
8.0
Good
7.7
Excellent
8.8
Pros: The location was prime. Especially if you're staying in the area for buisness. View was amazing. Staff was VERY friendly. Left some medication in my room after check out and they let me back into the room to grab it. The staff could work on giving better directions, but they were friendly and eager to help. Everything was clean and new. Also was nice cherry on top to be able to stay you've stayed at the tallest Holiday Inn in the world. Bar area was nice and bartender was friendly and offered us a free drink. Would certainly recommend this hotel if you're staying in the Financial District of Manhattan.
Cons: The room was small. The king size bed took up about half the room, but we were only staying a night so we didn't mind. Also, the parking was a few blocks away, not well marked and a bit pricey (it is NYC after all). It was a bit of a hike to get to Central Park, Times Square etc. but the Statue of Liberty and 9/11 memorial/Freedom Tower are a short walk. No need for a cab or subway.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.7
Pros: King bed room on 39th floor at Holiday Inn Express located at 99 Washington Street in the financial district of New York City. Room was small but cozy with a comfortable king sized bed, a medium sized flat screen TV, good towels (not the scratchy thin kind you sometimes get at lesser hotels) toiletries (shampoo, conditioner and lotion). Plenty of outlets to charge whatever devices you may have and our room had a nice enough view too. Friendly staff. When checking out, we asked the desk woman if we could possibly leave our duffel bag while we walked around the city for a while and she was very accommodating with a pleasant smile and demeanor. My wife and I agreed that she seemed like the perfect employee as you'd see in a commercial. Smiling genuinely, appearing very neatly dressed and helpful to customers. Job very well done.
Cons: Noise outside our room door. The ice machine was right by our door as were other room doors. We very clearly heard someone getting ice as if they were in our room with us and we heard a couple speaking as they entered their very nearby room but each incident occurred only once so it didn't really bother us or take away from our otherwise very good experience.
Excellent
8.8
Pros: Really impressed with the smart, switched on staff. Just such nice people. What I liked about Holiday Inn is it felt honest, not trying to hustle a couple of dollars more out of me. Just good all around quality. For this reason I will definitely stay again.
Excellent
10.0
Pros: We arrived very early New York morning The hotel gave us a beautiful and very soon we got our room. Very nice hotel, our room too. Very comfortable, new and inviting. We were assisted by representatives of all that we had to receipt and received excellent service and answers to all our questions. We would be happy to stay at the hotel, even when we get next time.
Good
7.4
Pros: Price was good
Cons: The bed was not the best.
Excellent
8.5
Pros: Convenient and clean.
Cons: The rooms were a bit smaller than What I was use to.....but comfortable bed
Excellent
10.0
Pros: I enjoyed the modern room style and the view of the city.
Excellent
9.4
Pros: Very nice stay. Almost my dream hotel room.
Cons: The vendor machine at 10th floor doesn't work.
Good
6.5
Cons: A little noisy at night with doors slamming. Cramped room.
Okay
4.8
Pros: The view from my room
Cons: The smoking floor, the wake up call that never happened, the false advertisement for valet parkind.
Okay
4.2
Pros: Location is the best thing about this hotel. Hotel was very clean.
Cons: Rooms are too overcrowded. Can barely walk around my room. Very small rooms make me feel very clostophobic. Workers misinformed me about parking and had to pay full price for parking instead of getting discounted rate.
Excellent
8.0
Pros: Location to major tourist attractions a huge plus! The 9/11 memorial and Statue of Liberty close by. Access to the subway is also walking distance.
Cons: The room was small. The bathroom was even smaller. Could barely close the door once you step in. The elevator took forever to get to my floor. Over 10+ minutes. When the elevator doors finally opened, it's packed with people. I had to go down 13 flights of stairs with luggages! Not happy at all!
Excellent
9.7
Pros: Staff was very friendly and helpful.
Good
7.4
Cons: the bathroom flooded every time i showered
Excellent
10.0
Pros: Clean, comfortable and convenient to everything
Excellent
8.0
Cons: Bathroom design is too crampy, no place to put extra toiletries. there was no refrigerator in my room.
Excellent
10.0
Pros: The location was great! Everything was at walking distance!
Cons: The check out too early!
Excellent
10.0
Pros: Staff were very nice and friendly. The hotel is very centric and well located. I will definitely go back here on my next NYC trip
Excellent
10.0
Pros: Bed was comfortable
Excellent
9.7
Pros: I liked that the beds were extremely comfortable, the bathrooms were beautiful. The staff were very nice in giving directions and staying on the phone to help me, I was traveling from Seattle. You're close to JFK by taking the A from Fulton street subway which is close. Cons, the hotel has 50 floors and only 3 elevators, long wait at times not such a big deal. And there's no microwaves of fridges so it's not an extended stay Overall if you are here for business or a short stay this is a great hotel. It's not too loud outside either
Good
6.8
Pros: The toilet did not work and the desk sent someone up from engineering within 10 minutes.
Mediocre
2.0
Okay
5.4
Pros: The room was VERY small... but nicely equipped and comfortable.
Cons: ELEVATORS.... this was ridiculous.. they only have 3 elevators for 50 floors and each one hold about 4 grow adults. IF you stay here be prepared to wait 20 min for an elevator to go anywhere. Will NOT stay her again for this reason alone.
Immerse yourself in the excitement of NYC at Sheraton Tribeca New York Hotel. Located in Lower Manhattan's trendy Tribeca neighborhood, our hotel is walking distance from SoHo, Little Italy and Chinatown. Spend your time shopping at stylish boutiques, tasting eclectic cuisine and seeing New York's iconic landmarks. Afterwards, unwind with a glass of fine wine and northern Italian fare at Antica Ristorante or take a seat on our Club Lounge's open-air terrace and enjoy dazzling views. Our 24-hour fitness center offers a convenient way to maintain your workout. If you're planning a meeting in Tribeca, reserve one of our impeccable venues and plan your event with help from our catering and event teams. During your stay, relax in a spacious room or suite, outfitted with refined décor, a plush bed, free Wi-Fi and a TV with premium cable channels. Whether you're in town for business or pleasure, our hotel's upscale amenities and optimal location in NYC allow you to experience each day to its fullest.
Overall 8.0 Excellent
Based on 2,667 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
9.4
Excellent
8.0
Excellent
8.0
Excellent
9.1
Excellent
9.1
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Pros: Second time staying here in 3 months. Love the location and quality. Able to check in early and check out late this trip, which really helped our itinerary (was rushing into town to go straight to my workshop, so it was nice to check in quickly and be able to put bags in room instead of leaving with concierge). Also was able to upgrade to a king bed since my boyfriend came down with me last minute. Staff was super accommodating. Close to 1/2/3 and C/E trains, as well as a couple blocks from 6/N/R/Q/W trains, so it was easy to get around to east or west side. I'm a light sleeper and find these rooms to be on the quieter side (we were facing the back of hotel, which faces downtown).
Cons: No fridge in room. Definitely a business feel to hotel, but didn't really make a difference to me. In fact, I chose the Sheraton bc in NYC hotels can vary widely and I found that chain hotels give a good consistent experience no matter the location.
Good
6.0
Excellent
10.0
Pros: This is a nice hotel with small but well-designed rooms and a wonderful club lounge with views of downtown NY all the way up to the Empire State Building. It's a Sheraton and really fits comfortably within the Sheraton brand - so what you'd expect from a Sheraton is all there - plus the beautiful club lounge.
Cons: If you have to park, it's expensive. We didn't have to use their service as we stayed Saturday night and you can park in NY on Sunday.
Excellent
9.3
Pros: Location is definitely a plus. Comfortable hotel overall
Okay
5.7
Pros: Good location
Cons: Really small towels Cleaned room at 8pm
Good
7.4
Pros: really quiet
Cons: room did not get cleaned till 6
Excellent
8.0
Pros: Friendly staff Spacious bathroom Good location
Cons: No turndown service Odd odor in the hallway, panels along floor were flaking, mid-renovation?
Excellent
10.0
Pros: Great location in soho. Staff was very helpful and parking easy. The room was clean and new. A great view with very clean sheets and duvet. A good mattress Bathroom was new and clean. Room was not big but neither was the price tag. Liked it much better than the soho grand that shows it's age
Excellent
8.2
Cons: The hotel just seems outdated. Needs a renovation and the lobby is super dark.
Excellent
10.0
Pros: Very nice view. Very friendly environment. We asked for a late checkout and they were able to extend it up to 2pm. Thank you.
Excellent
10.0
Pros: Front desk employees were awesome and so helpful! Very minor issues (light burning out) were addressed immediately.
Cons: The restaurant attached to the hotel has no affiliation with Sheraton but we didn't like it- they were rude and took advantage of us.
Okay
4.0
Our room had obviously not been cleaned before our arrival (tons of dust) and they did not clean it at all after the first night! The shampoo dispenser was broken and there were no tissue papers. We told the front desk and they were really uninterested in fixing any of it!
Excellent
10.0
Pros: Very nice staff, clean hotel, type fancy and would recommend anyone to stay. Great area and very close to the train station.
Okay
5.7
Pros: Location was close to everything. Bed was comfilortable. Amd room was clean. I
Cons: When cleaning the entrance keep the closet room closed and do not leave mop and cleaning stuff unattended in the entrance. The front desks was unorganized. No welcome hello. Overall things did not look well organized. I would exoect the manager to keep an eye on all details. Very basic bedroom decor, no drawers for storage.
Okay
4.8
Cons: This hotel has an attitude of over pricing everything, adding on fees including tips (that frankly aren't deserved) and having a staff that doesn't do much. When I checked out the man at the desk was flat out lying to the woman he had on the phone and when he hung up I said "Well she's going to be disappointed" and he smiled and laughed. That's what you're going to get here.
Stylish Hotel in Lower East Side NYC Immersed in a culture of creativity and surrounded by vibrant street art, experience life as a local at Hotel Indigo® Lower East Side New York. A custom mural by graffiti legend Lee Quiñones greets you as you enter our 14th-floor sky lobby; have your camera ready for spectacular 360-degree views of Manhattan too. On our rooftop, enjoy sweeping vistas while you sip a cocktail outside, dine at Mr. Purple or take a dip in the open-air, heated pool. Our 293 rooms, including four luxury suites and a duplex penthouse suite, are urban oases with hardwood floors, spa-inspired showers, C.O. Bigelow bath amenities, Garnier linens and locally sourced minibars. You’ll wake up refreshed and ready to discover the eclectic art, styles, flavors and sounds of the LES — just let our interactive touch-panel neighborhood guide point the way.
Overall 8.0 Excellent
Based on 1,228 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Okay
5.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.1
Good
7.7
Pros: Breakfast was mediocre. Dinner was ok but the wait staff needs to pay more attention to details. And the customer. When they delivered dinner they dropped the plates and disappeared. We didn't even have a chance to ask for silverware, which one of us was missing. We shared until we could get someones attention. Not an easy task here as they seem to go with the NYC theory, Don't make eye contact. When we were finished I asked the wait staff for our check (I hadn't seen our waitress in a while). We waited, and waited, and waited. I finally saw our waitress by the bar so I went over and asked for the check. All in all, a mediocre experience. The only plus is the location. I won't return. Not really worth the $$$.
Cons: Breakfast, Dinner. The pool is only open until 7PM. This is NYC. You know, the city that never sleeps? I guess the pool gets tired early.
Excellent
10.0
Excellent
9.4
Excellent
9.7
Pros: I didn't do a ton of research on Hotel Indigo before booking my stay and arriving at the hotel. We were in NY for a wedding and we received a discounted room rate as negotiated by the groom. When we arrived we were pleasantly surprised. The hotel is hip and clean and in a great location. The proximity to Katz's is worth it. There is also really great coffee in this neighborhood. Try Ludlow right across the street from the hotel or Cafe Vita only a few blocks south. I would say the due to the room rate discount we were pretty lucky with the price we paid as the hotel was booking around $500 per night (their regular fee). I would say that $500 is over priced for that hotel but $350 or lower is a great deal.
Cons: Because there is a seemingly popular bar on the 15th floor of hotel you can run into some characters when it is just time to go to bed. Also when coming back home for the night the door man acts as security so you have to your room key on you in order to just get through the door. The receptionist warned us about this so we were prepared but I thought it was a little annoying. However as a guest of the hotel you get restaurant and bar privileges so there is no wait for you to get in.
Good
6.5
Cons: Very loud lounge, key didn't work consistently, have to go up to lounge, then down to entry For millennials is the vibe
Excellent
10.0
Excellent
10.0
Pros: The views are stunning. The location is convenient and is near amazing restaurants and shops. Very local NYC feel.
Cons: Little hard finding the front desk (on 14th floor)
Excellent
10.0
Pros: We found the staff was helpful. We liked the location. The hotel is well appointed. When we pointed out a minor problem with the elevators, we were given a 4PM checkout at no additional cost. We will dedefinitely stay there next time we come to NYC!
Excellent
9.1
Pros: Great look, great location. Clean, modern rooms. Perfect for me
Cons: Last night of my stay, my floor (9th) turned very noisy. Not just in rooms but up and down the hall. Younger crowd yelling to each other, etc. Felt like I was trying to sleep in the middle of a frat party! This was between 1-2am and went on for quite some time. It would have hoped someone would ask them quiet down on room levels.
Okay
4.0
Pros: Check in
Cons: Check out service, lack of cooperation, not nice,
Mediocre
2.0
There’s is a nightclub on the 15th floor. The bass and music is comically loud and can be heard blasting all night many floors away. I’m not sure how this hotel is a viable business! Don’t stay here if you want any sleep.
Excellent
8.0
Pros: Location was great with a lot of varied night-life options. Terrace bar and pool is something to check out for sure.
Cons: A/C worked well but was very loud especially with something loose inside that made a clunking noise constantly while the A/C ran. I called down after the first night to see if could be addressed. Engineering was sent while we were out but the problem wasn't fixed. We got in too late to deal with the second so had to try prob a chair against it to dampen the noise :(
Strategically located in the middle of the city, this 5-star hotel makes for an excellent base in New York City. It is close to Canal Street, eateries and shops. Guests can soak up the sun on the terrace or have a beverage at the bar. Convenient services include an express check-in feature and a luggage storage facility. NoMo SoHo Hotel provides air conditioned rooms with luxury linen, a marble bathroom and luxury toiletries. All provide a mini bar, movies-on-demand and a flat-screen TV. Guests of NoMo SoHo Hotel are welcome to sample Italian cuisine at Isola Trattoria and Crudo Bar, or try American meals at NOMO Kitchen. The hotel also serves breakfast each day. NoMo SoHo Hotel is close to New York City's well-known attractions, with Downtown Community Television Center and the American Numismatic Society just a 10-minute stroll away. Guests can also visit the Tweed Courthouse, New York City Hall and Manhattan Municipal Building.
Overall 8.0 Excellent
Based on 893 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
9.4
Excellent
8.0
Excellent
8.8
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: I used to live in the neighborhood- so it’s perfect for visiting and going to my fav haunts. The NoMo is always nice and clean, great views, quiet but close to the action. The staff is always nice and I feel secure with security/ doormen present in the lobby. Bar has a cool vibe. Will be back again.
Cons: $19 avacado toast!! Whaaat?
Excellent
9.1
Pros: The restaurant on site is very nice and fun for weekend brunches.
Cons: Rooms are very very tiny.
Excellent
10.0
Pros: Outstanding and very helpful staff. Quiet location like a boutique hotel.
Excellent
9.7
Pros: Quiet street Contemporary style Chandeliers in the restaurant. Sitting areas in both restaurant and bar Blue and white color in rooms Big full length mirror in bedroom. Shower only Wall of windows All of the staff were incredibly nice!
Cons: Cab fare from Soho to uptown
Excellent
8.0
Pros: Look and feel of the hotel. Love the front courtyard. Although we did not have a chance to eat in the restaurant, the area looked amazing.
Cons: The stay was overall good. The room was a little late in being available but that happens. The front desk staff was ok. Not overly friendly or warm but certainly not rude or short. iPhone dock was a bit old. Should at least have adapters for newer iPhones.
Excellent
9.7
Pros: Great location and design. People very warm and great value
Cons: Size of bathrooms
Excellent
10.0
Pros: Good stay great room and great location. Also a really beautiful hotel
Cons: We had some annoying check in issues but all was resolved eventually
Good
6.8
Pros: I have read other posts, but my mattress was old and baggy!! Maybe they didn't change them all!! Location is excellent but that is all.
Cons: Mattress.
Excellent
10.0
Trendy hotel, excellent location, and friendly staff. Rooms are cozy but functional.
Okay
5.7
Pros: Clean
Cons: The "Deluxe" king room was anything but Deluxe. The bed had drawers sticking out past the mattress by 5+ inches and had very sharp edges. Within 2 minutes of trying to go to the other side of the bed, the sharp edge ripped through my sweats and punctured my calf. With blood running down my leg, the manager said they couldn't comp me any food or hotel amenities just because I "bumped" into something.
Downtown Manhattan Hotel in Trendy Lower East Side Discover the culturally rich Lower East Side of Manhattan, widely known for its excellent cuisine, a cutting-edge art scene, exclusive boutiques, live music venues and magnetic nightlife. Steps away from the Tenement Museum, Katz Deli, Little Italy, SoHo, Chinatown, East Village & NYU. Travel like a local on the Subway 1 block away with the F, M, J & Z trains that will take you to the most exciting attractions in the Big Apple, including Times Square & Wall Street. The Holiday Inn NYC – Lower East Side is conveniently located near SoHo, only 9 miles from LaGuardia Airport (LGA) and 12 miles from JFK Airport (JFK). We are at the foot of the Williamsburg Bridge so you can take a stroll across and explore all that Brooklyn has to offer. Our guests enjoy complimentary amenities to make their stay more comfortable, including free Wi-Fi, in-room multimedia hub, Business Center with free printing and scanning, 24-hour Fitness Center and plush bedding to ensure a restful night’s sleep. Enjoy a fresh start to your day with a hearty breakfast, a scrumptious dinner or a signature cocktail at Nacirema, onsite for your convenience. We encourage you to peruse our guest reviews so you can get a feel for the friendly and personalized service that awaits you. Come and experience true hospitality at the Holiday Inn NYC – Lower East Side, your urban oasis.
Overall 8.0 Excellent
Based on 736 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.5
Excellent
8.8
Excellent
10.0
Good
7.7
Good
7.7
Excellent
9.0
Pros: I rarely write reviews but our stay at Hoilday Inn LES was perfect as it was three blocks away from my family we were visiting. We booked two rooms for the price of one boutique hotel in the neighborhood. The rooms were clean and modern. I've stayed in luxury hotels like the Ritz and boutique hotels like the Kimptons. This Holiday Inn room reminded me of the W Hotel in San Francisco (size, style, etc. less one down comforter). The staff was always courteous and helpful. Free WiFi! could use their "e-room" to use computer or print boarding passes. Free complementary toiletries if you forgot something. Air conditioner was amazing. Showers and water pressure were awesome. Room was very quiet. This will be our go-to hotel from now on in NYC.
Good
7.7
Excellent
8.2
Good
6.0
Pros: Good location, clean room
Cons: Small bed, not "king sized"
Good
6.0
Pros: Nice staff, clean rooms in good condition. Courtyard. Subway is very accessible
Cons: Bridge traffic and unattractive street area.
Excellent
10.0
Pros: The Area, I grew up there, lived there 38 years
Overall 9.2 Excellent
Based on 8 reviews
All
- All
- Solo travellers
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: Super friendly staff a little gym with the most amazing views
Excellent
10.0
Pros: met some cool people
Excellent
8.5
Pros: The rooms are spartan and relatively small, but very well designed. Views are good. Common areas and lounges are top notch to socialize and do work
Cons: Location
Good
7.4
Pros: Great location. Overall very fancy/swanky.
Cons: The UX design needs improvement throughout the hotel. You check in on an iPad but the lobby is nearly pitch black so it’s impossible to see where to swipe your own credit card. The “create your own room key” technique is not intuitive. The bar has six doors but only one of them opens, and no signage to indicate which one. There were more odd things but those stood out.
With a stay at Millennium Hilton New York Downtown, you'll be centrally located in New York, steps from The Oculus and within a 5-minute walk of National September 11 Memorial. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in New York? This hotel has facilities measuring 3000 square feet (279 square meters), including a conference center.
Overall 7.7 Good
Based on 2,878 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Excellent
8.2
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: We had a good experience at the hotel. Staff was nice and rooms were very clean. Only minor negatives: Room service food, particularly breakfast, isn't really that good, which forced us to start going out for breakfast ( 3 out of 5 stars). However no worries because it's NYC so there is plenty of food around. Location isn't the greatest, but it's close enough ( 4 out of 5 starts). The 9/11 memorial is right across the street, which is convenient, but other than that, you'll generally be taxiing or ubering everywhere. My boyfriend forgot his keys and didn't realize until we were back in DC. The great news is that the housekeeper did turn in the keys, but the guy in the list and find area was being a dick, asking him the most ridiculous questions... We still haven't received the keys either. Hopefully they actually send them.
Good
7.4
Pros: The rate was great for NY. Room was clean and the bellman are always helpful.
Cons: The bathrooms in the lobby are disgusting. If you're having a drink down there you have to constantly go up to your room to use the restroom since the others are so dirty and smell like urine. The concierge was not helpful. When asking for recommendations to restaurants, he would only direct us to their restaurant in the 3rd floor. Also asked him about the Book of Mormon show, he called and tickets were over 325 ea. We had to talk to other a couple others in the hotel who gave us recommendations and we got tickets for a little over 130 ea. Seems lazy or completely unaware - probably shouldn't be the concierge.
Excellent
9.7
Excellent
10.0
Excellent
8.8
Good
7.4
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: 50th floor, amazing view of Hudson River, Freedom tower, WTC Memorial....and completely different view at night w everything lit up.... comfy bed, 1 block to dunkin, Krispy Kreme, couple blocks to Delmonicos, Bobby vans...1 block to WTC Memorial....very good COVID-19 safety and security
Mediocre
2.0
Cons: We had a reservation during phase one of reopening from pandemic. The hotel was filthy. No one was wearing masks. The staff did not care. Asked me for a tip for a better room. We left my wife was crying nonstop. They would not refund our money.
Excellent
8.0
Pros: Baggage check & location
Excellent
10.0
Pros: The location is great, right in front of the WTC Memorial, the hotel is super clean and the employees at the hotel are very friendly. The gym was nice although a little small and there is an indoor pool that I would've loved to use but I forgot my swim suit. Overall it was a great experience and I look forward to staying in more Hilton hotels
Excellent
8.0
Pros: The Hiltin's location, across the street from the Occulus, means you have several subway lines at your disposal. Rooms were a decent size for Manhattan.
Cons: Rooms and interiors are showing their age compared to my last visit a few years ago.
Excellent
10.0
Pros: I loved the staff, the room and the pool
Excellent
10.0
Pros: Beautiful hotel. The room was clean, nice and had an amazing view of the Freedom tower! Well worth the money
Excellent
9.7
Pros: Clean, beautiful view, attentive staff
Cons: 20min cab ride to uptown
Excellent
8.0
Cons: The price dropped significantly, and I was refused a prove match refund through the company I booked with via kayak. I will never book through them again.
Good
7.4
Pros: The location
Cons: The walls were paper thin.
Okay
4.0
Cons: The rooms had mold on the ceiling, the bathtub didn’t drain, old and dirty rooms, mattress was awful. Outrageous for a Hilton property in NYC no less.
Good
7.7
Pros: Great view, clean rooms, very attentive bellhop and staff.
Cons: An air conditioning unit that was never able to reach the desired temp and a rattle from the unit itself all night long.
Excellent
10.0
Pros: Location was what we liked and felt vary safe at all times. The staff was friendly and the room was clean and comfortably.
Cons: The parking was a great convenince but seamed pricey when you add it to the room cost. Maby price it per visit vs per night.
Mediocre
3.7
Pros: Well, the fact that the company contracted by this third party site went bankrupt, canceled our reservations & didn't return our money was a buzz kill.
Cons: There is no guarantee in going through third party booking sites so buyer beware. You take a risk & the booking site is absolved should anything go wrong with those with whom they are contracted with your reservations. You as the consumer are left in the lurch. Consider going to the reputable hotel chain directly instead.
Excellent
10.0
Pros: Loved everything from staff to the fresh new high class bed sheets
Cons: 55 dollars a day to park, moved 1 bottle of champagne in the fridge and was charged 20 dollars for it, due to the sensors on the bottles, called front desk and they removed it from the bill with no issue though.
Okay
4.0
Pros: Location
Cons: A flat screen TVs instead of the very old Zenith tv; shower curtain looked clean, but smelled moldy; cheapest quality toilet paper; tub drained terribly and left standing in dirty water, even when turning off water in between lathering
Okay
4.2
Pros: The concierge was great and the views from the room were amazing. Extremely convenient location.
Cons: The front desk was understaffed, distracted, and unwelcoming (the lobby was not overly busy, I would have understood if so). The room was dated, not terribly clean, and had an odd smell to it. Overall, not the experience I was expecting for the price.
Excellent
10.0
Pros: fast elevators, clean rooms, super quiet, great pool, big windows, nice/spacious lobby, subway entrance out front to ACE and R. Comfortable beds/pillows/linens
Excellent
10.0
Pros: They easily accommodated all of my requests and the staff was delightful in all of their interactions. Beyond that, the hotels looks nice, has clean facilities and has a great location next to the One World Trade Center/Freedom Tower, as well as connections to a variety of subway lines. Very convenient.
Excellent
10.0
Pros: The location is very convenient, and the view is a killer. So awesome !!
Cons: With exceptional sales promotion will make people like me to travel here more
Excellent
8.8
Good
6.2
Cons: Temperature was extremely hot and we could not change it from our hotel unit control. We sweated all night.
Located in New York (Manhattan), Wyndham Garden Chinatown is within a 10-minute walk of Museum of Chinese in Americas and Bowery Ballroom. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in New York? This hotel has facilities measuring 1690 square feet (157 square meters), including a conference center.
Overall 7.7 Good
Based on 561 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Excellent
10.0
Pros: The view from executive level higher floor is amazing. Relaxing in a hot bubble bath with a view and sleeping like a baby due to no noise is truly worth every penny. Friendly professional staff also makes for an amazing experience.
Cons: The main floor lobby restroom needs an air freshener
The DoubleTree New York Downtown rises high above the Stone Street Historic District in lower Manhattan. Just blocks from the NYSE, Battery Park, and the South Street Seaport, our modern, high-rise hotel in the heart of the Wall Street / Downtown Financial District offers spectacular views of downtown Manhattan, Brooklyn, and Ellis Island. Enjoy upscale DoubleTree comfort and a great lower Manhattan hotel location equally convenient to Newark Liberty International, JFK, and LaGuardia Airports. Warmly appointed, stylish guest rooms and suites feature state-of-the-art amenities, LCD TVs, complimentary WiFi, pampering bath amenities, and our luxurious Sweet Dreams bed.
Overall 7.4 Good
Based on 3,335 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.7
Mediocre
3.4
Excellent
10.0
Excellent
8.0
Good
6.8
Excellent
10.0
Excellent
8.8
Excellent
8.0
Excellent
8.0
Excellent
9.7
Good
7.7
Excellent
9.3
Excellent
10.0
Good
7.1
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Okay
4.5
Excellent
8.5
Okay
4.0
Pros: The staff are lovely.
Cons: It is not clean (blood stains on the sheets and hair grease in the headboard) and there is construction outside all night and eve louder in the early morning. The hotel can't control that but it is not a comfortable place to stay.
Excellent
9.7
Pros: I absolutely love everything about Hilton honors.
Cons: Room service.
Excellent
9.7
Pros: The staff was outstanding.
Cons: Had a fan in the bathroom that they couldn't cut off
Excellent
9.7
Pros: nice staff...comfortable bed...efficient room
Cons: smokers hanging outside.....person vacuuming entry obviously would be doing something else
Good
6.2
Pros: the price was good, the staff was very kind
Cons: the space was SO small!
Excellent
10.0
Pros: Ok ok ok ok okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Excellent
9.7
Pros: The room was great!
Cons: The walls were thin and could hear everything happening on the floor. The elevators took forever as well.
Excellent
8.0
Pros: Close to the r line
Cons: Elevator took very long, would have to wait a long time
Good
6.0
Pros: The staff of this hotel was great. The bed was comfortable. It was clean.
Cons: The room was loud. Even at a high floor I could hear everything that happened outside my door or next door. Also things in the room showed wear: broken outlets and cracked tiles. The first floor entrance is confusing and gross--it smelled like damp and mold. The a/c/heater was so loud I just turned it off at night because it would wake me up.
Good
6.6
Pros: Perfect location.
Cons: The air conditioning doesn't work well. The room was 77 degrees F the entire time.
Mediocre
3.7
Pros: Location was decent
Cons: Elevators frequently never showed up, requiring walking down 19 flights each morning. Wifi cut out multiple times. No minibar/fridge for storing leftovers/drinks/snacks in room. Shower leaked water all over the bathroom and entryway floor. Would not stay here again.
Good
7.4
Pros: The staff were friendly.
Cons: Elevators could take up to four minutes to arrive at your floor.
Excellent
8.5
Pros: Excellent location: sightseeing and transportation -subways. Staff friendly and helpful.
Cons: Elevator capacity not enough especially at checkout time
Okay
5.1
Pros: Great location
Cons: Water was not working on two occasions. One of 3 elevators (in a 46 floor building) was not working causing 15-20 waits to go down/upstairs. Not a good thing when you are on the 26th floor.
Good
6.5
Pros: Good shower, water pressure and area
Cons: Bathroom a bit tight Air conditioner was noisy
Okay
4.8
Pros: Restaurant served excellent Italian food. Well lolcated. In FiDi...close to subways.
Cons: Only 3 elevators for a 44 story hotel. I stayed over Labor Day weekend and only 2 were working. They had no WiFi. Took 20 min to get to the lobby...or walk down 30 flights. This is an on going problem. FaceBook reviews complain about elevator. Problems for over 6 months.
Good
6.0
Pros: Good service. Frenly staff .good value
Cons: Elevators slow.
Good
6.2
Cons: I was trying to clarify why they billed me the hotel twice. Took me hours waiting on the line being redirected from one person to another ending up with the most unfriendly, not listening person ever. Very dissatisfying!
Good
7.4
Cons: Called all three days about the non working outlet in the bathroom. Was never fixed. Made it difficult to get ready.
Okay
4.5
Pros: Bistro setting
Cons: Small rooms Elevator doesn't work In room amenities did not work Gift shop was pretty much empty
Good
6.5
Pros: very polite staff great location close to a few subway lines (0.1 miles from R line) pharmacy right next to the hotel a lot of places for shopping and fast food restaurants if you occasionally need some extra clothes(e.g. elegant short) - you have TJMaxx in 5 minutes walking distance
Cons: 3 elevators for 44 floors building are not enough (busy all the time) I had tiny ants on the floor in my bathroom.. other people probably will not even notice that..
Okay
4.2
Pros: Staff was friendly & attentative
Cons: This Hilton Doubletree is in dire need of renovation, and not up to the usual Hilton property standards. The elevators were extremely slow to arrive and frequently stopping at floors where there were no passengers. Often, one of the three elevators was not working, causing waits of over ten minutes. Also, the room was showing it's age, with the covering on the desk chair being worn and peeling, and the hem of the widow curtain was torn. Overall, very disappointing.
Good
6.2
Pros: Friendly staff. Nothing to complain. Good location and easy access to go anywhere.
Cons: The water running in the bathroom when i shower, the water pressure was to strong when i was washing my hands that every time i had to clean around me the water splashing and the towels where not clean. It shounds ridiculous but it's really. I don't complain just to be a pain in the a.. but to help them fix those problems.
Excellent
10.0
Pros: Subway was right outside the door, a lot of food places and shops near by! Not busy and in a quiet street!
Good
7.1
Pros: Location and price were great. Room was clean, well-appointed and functional albeit small.
Cons: Elevators. 3 elevators for 44 floors is simply insufficient. I had to wait for elevators every time I went down. At check out time it took me over 15 minutes and 4 missed elevators to get downstairs. I would've walked but for my 3 large bags. I can only imagine how long the waits are when one of the elevators goes down or the hotel is particularly busy.
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