New York hotels near International Center of Photography
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With a stay at LUMA Hotel Times Square, you'll be centrally located in New York, steps from Times Square and within a 5-minute walk of Bryant Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
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Overall 9.1 Excellent
Based on 4,466 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Pros: Location is great!
Excellent
8.0
Excellent
10.0
Pros: The location was fabulous! Just the right location to Times Square and Bryant Park. Plenty of restaurants and coffee shops. A huge plus with a family is the Whole Foods Market just across the street. Easy to get in and out and pick up needed food items. The Luma staff were excellent, helpful and super friendly!
Excellent
10.0
Pros: Location, Boutique Style, Layout of Room, Large Bathroom
Good
6.8
Pros: Loved the location. We were able to walk to several places we wanted to go. Room was comfortable - beds extremely comfortable. We had a room with 2 kings. We were on the go most of the time so we didn't have much contact with the staff. However, they were friendly as we came and went.
Excellent
9.0
Pros: Location and the bed!
Excellent
10.0
Pros: Fantastic staff, check-in and doormen were really outstanding. Very quick and efficient, very welcoming. Bartender was a little less friendly but still "ok". :)
Excellent
10.0
Pros: Rooms, comfort, location
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Details
Reviews
Overall 9.1 Excellent
Based on 4,466 reviews
Location
9.7
Service
9.2
WiFi
9.2
Cleanliness
9.1
Vibe
8.6
Room
8.4
Comfort
8.1
Breakfast
4.7
Wellness
3.9
Location
9.8
Service
9.2
Cleanliness
9.0
WiFi
8.6
Room
8.0
Comfort
7.9
Breakfast
5.1
Location
9.6
Service
9.1
Cleanliness
8.8
Room
8.3
Comfort
7.9
Amenities
5.3
Breakfast
4.6
Location
9.8
Cleanliness
9.3
Service
9.2
Vibe
8.1
Comfort
7.8
Room
7.8
Location
9.8
Cleanliness
9.2
Service
9.1
Comfort
8.3
Room
8.3
Vibe
8.2
Amenities
5.1
Value
4.8
5.0 Okay
Pros: Location is great!
Cons:
8.0 Excellent
Pros:
Cons: The only negative was the room view,there was not one !! Only of the wall opposite
10.0 Excellent
Pros: The location was fabulous! Just the right location to Times Square and Bryant Park. Plenty of restaurants and coffee shops. A huge plus with a family is the Whole Foods Market just across the street. Easy to get in and out and pick up needed food items. The Luma staff were excellent, helpful and super friendly!
Cons:
10.0 Excellent
Pros: Location, Boutique Style, Layout of Room, Large Bathroom
Cons: Noisy Air conditioning unit
6.8 Good
Pros: Loved the location. We were able to walk to several places we wanted to go. Room was comfortable - beds extremely comfortable. We had a room with 2 kings. We were on the go most of the time so we didn't have much contact with the staff. However, they were friendly as we came and went.
Cons: Didn't like the automated lights in the bathroom. They were set to go off after a few minutes so we ended up taking showers in the dark! I would have preferred not having a fully stocked mini refrigerator. Also wasn't thrilled to discover that I was charged $20 AFTER we checked out and left. We didn't consume anything from the refrigerator or the snack basket so I have no clue what I was charged for additionally.
9.0 Excellent
Pros: Location and the bed!
Cons: Room could be more spacious but is ny
10.0 Excellent
Pros: Fantastic staff, check-in and doormen were really outstanding. Very quick and efficient, very welcoming. Bartender was a little less friendly but still "ok". :)
Cons: A little cramped in the waiting area off the elevators after check out. It's a small space with a lot of people. Busy time of year - I get it! Not a big thing...but you asked!
10.0 Excellent
Pros: Rooms, comfort, location
Cons: Nothing to complain
With a stay at LUMA Hotel Times Square, you'll be centrally located in New York, steps from Times Square and within a 5-minute walk of Bryant Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at Park South Hotel in New York (Midtown), you'll be a 3-minute walk from 5th Avenue and 7 minutes by foot from Madison Square Garden. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby.
Overall 9.0 Excellent
Based on 1,678 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.5
Pros: Close to subway Cool bar Breakfast
Excellent
9.0
Pros: Location, cleanliness and staff friendly
Excellent
9.6
Pros: Perfect location for exploring New York City! Really clean and helpful staff.
Excellent
9.0
Pros: Delux room so comfy
Excellent
10.0
Pros: We've stayed here several times over the past 5 years. Staff is friendly and caring. The Park South is always clean. The restaurant serves very good food and they have a very nice bar. Great location!
Excellent
9.2
Pros: Great location! Room was small but to be expected in NYC. Staff was friendly and helpful. Room was quiet and was on the alley side so no street noise.
Excellent
10.0
Pros: Great location, service, very clean comfortable room. Nice restaurant and library
Excellent
10.0
Pros: Everything- the room was beautiful- the front desk was ABSOLUTLEY amazing! she was so helpful and gave all the good NYC tips! the free happy hour drink was great, and we ended up hanging out there for awhile, everyone was so nice.
Excellent
9.0
Pros: Hotel location was good. Had the room right across from the elevator and was worried about the house but it was not an issue. Hotel employee was very helpful at check-in.
Good
7.0
Pros: Friendly staff.
Excellent
10.0
Pros: Staff and Cleaning
Excellent
8.0
Pros: Room comfortable and location in walking distance to sights and dining options.
Details
Reviews
Overall 9.0 Excellent
Based on 1,678 reviews
Location
9.6
Service
9.1
Bar
9.0
Vibe
9.0
Cleanliness
8.7
Food
8.6
Breakfast
8.5
Amenities
8.1
Room
7.2
WiFi
5.8
Wellness
1.3
Location
9.7
Service
9.2
Vibe
8.9
Bar
8.9
Breakfast
8.7
Cleanliness
8.7
Food
8.7
Amenities
8.0
Room
7.0
Value
5.2
Location
9.7
Service
9.2
Bar
9.1
Food
8.5
Amenities
8.4
Comfort
5.8
Room
5.7
Location
9.7
Service
9.2
Bar
8.9
Food
8.8
Room
6.2
Comfort
4.9
Service
9.0
Room
6.5
7.5 Good
Pros: Close to subway Cool bar Breakfast
Cons: The small room Dust on top of cupboard when we stored our suitcase it fluttered everywhere
9.0 Excellent
Pros: Location, cleanliness and staff friendly
Cons:
9.6 Excellent
Pros: Perfect location for exploring New York City! Really clean and helpful staff.
Cons: Walls are thin with noisy neighbours!
9.0 Excellent
Pros: Delux room so comfy
Cons: On site restaurant wasn't great and expensive but so many in NY it didn't matter
10.0 Excellent
Pros: We've stayed here several times over the past 5 years. Staff is friendly and caring. The Park South is always clean. The restaurant serves very good food and they have a very nice bar. Great location!
Cons:
9.2 Excellent
Pros: Great location! Room was small but to be expected in NYC. Staff was friendly and helpful. Room was quiet and was on the alley side so no street noise.
Cons: No mini fridge or coffee maker in room. Restaurant does not offer room service. Would definitely stay regardless of not having preferred amenities.
10.0 Excellent
Pros: Great location, service, very clean comfortable room. Nice restaurant and library
Cons: No, loved the hotel
10.0 Excellent
Pros: Everything- the room was beautiful- the front desk was ABSOLUTLEY amazing! she was so helpful and gave all the good NYC tips! the free happy hour drink was great, and we ended up hanging out there for awhile, everyone was so nice.
Cons: nope! loved it would stay again!!
9.0 Excellent
Pros: Hotel location was good. Had the room right across from the elevator and was worried about the house but it was not an issue. Hotel employee was very helpful at check-in.
Cons:
7.0 Good
Pros: Friendly staff.
Cons: Had to pay to upgrade to a Queen/Double/King bed. No complimentary breakfast even though it says on the website.
10.0 Excellent
Pros: Staff and Cleaning
Cons: N/A
8.0 Excellent
Pros: Room comfortable and location in walking distance to sights and dining options.
Cons:
With a stay at Park South Hotel in New York (Midtown), you'll be a 3-minute walk from 5th Avenue and 7 minutes by foot from Madison Square Garden. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby.
Loews Regency New York Hotel has defined Park Avenue hospitality since the moment it opened its doors in 1963. Today—five decades and a recent $100-million dollar renovation later—Loews Regency New York Hotel is still setting standards in sophistication.
Overall 8.8 Excellent
Based on 1,510 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The whole experience was wonderful. The check-in was easy and so was the check-out. You staff was so kind and helpful. Even the room service was a good experience! Thank you so much for everything. Can’t wait to bring my daughter and granddaughter back again.
Okay
5.0
Pros: Nothing really stood out as being far superior to other hotels I have stayed in.
Good
6.0
Pros: Nice room
Excellent
10.0
Pros: The bed was very comfy.
Excellent
8.0
Pros: It’s in a good location.
Excellent
9.6
Pros: Room size, location, staff
Excellent
8.2
Pros: NICE HOTEL
Excellent
10.0
Pros: The staff. Blizzard conditions, cranky travelers, brutal cold, they managed to make everyone feel welcome, meet requests and minimize wait times.
Excellent
9.0
Pros: Pet friendly, with no size limit.
Excellent
10.0
Pros: The staff was very friendly and accommodating. I was upgraded to a room that was well beyond what I was expecting.
Excellent
9.0
Pros: best location very central to all shops and great restaurants
Excellent
10.0
Pros: This is a great hotel . I was able to check in when I arrived even before the check in time. The room was so nice and so clean. The staff was very nice and accommodating ! We have a great stay! I would highly recommend this hotel to anyone visiting NYC!!
Details
Reviews
Overall 8.8 Excellent
Based on 1,510 reviews
Location
9.7
Wellness
9.1
WiFi
8.6
Vibe
8.3
Service
8.1
Room
7.4
Comfort
6.8
Breakfast
6.3
Value
4.1
Location
9.8
Service
8.4
Room
6.6
Comfort
6.3
Value
3.6
Location
9.8
Service
8.1
Room
6.7
Comfort
6.6
Location
9.5
Service
7.9
Food
7.1
Room
6.5
Value
4.1
10.0 Excellent
Pros: The whole experience was wonderful. The check-in was easy and so was the check-out. You staff was so kind and helpful. Even the room service was a good experience! Thank you so much for everything. Can’t wait to bring my daughter and granddaughter back again.
Cons: Everything is so expensive…but of course it’s New York and expected.
5.0 Okay
Pros: Nothing really stood out as being far superior to other hotels I have stayed in.
Cons: Hotel charged me twice for same stay! Spent days trying to clear that up. For the price, should provide service to and from airport. Views are non-existent. Nothing but a brick wall and people peering at you from their windows so had to keep blinds closed
6.0 Good
Pros: Nice room
Cons: I did not like that the hidden fee for the stay
10.0 Excellent
Pros: The bed was very comfy.
Cons: The check-in process is hectic around New Years Eve.
8.0 Excellent
Pros: It’s in a good location.
Cons: Bathrooms in the room are very small. Restaurant is way overpriced. We went to get coffee at 10:05 am and the staff was very rude and said we should have been there before 10 am and he had it in his hands.
9.6 Excellent
Pros: Room size, location, staff
Cons: Bar and room-in dining could be less expensive
8.2 Excellent
Pros: NICE HOTEL
Cons: the room was very small, dark and a tiny tiny bathroom.
10.0 Excellent
Pros: The staff. Blizzard conditions, cranky travelers, brutal cold, they managed to make everyone feel welcome, meet requests and minimize wait times.
Cons: They will not serve the club sandwich in the dining room at dinner.at night, I do not want room service dishes/smells in my room -- and that would not make the club sandwich available. And the restaurants menu was pretty boring...
9.0 Excellent
Pros: Pet friendly, with no size limit.
Cons: Ice machines would be more convenient than waiting for room service.
10.0 Excellent
Pros: The staff was very friendly and accommodating. I was upgraded to a room that was well beyond what I was expecting.
Cons:
9.0 Excellent
Pros: best location very central to all shops and great restaurants
Cons: everything was great no complaints
10.0 Excellent
Pros: This is a great hotel . I was able to check in when I arrived even before the check in time. The room was so nice and so clean. The staff was very nice and accommodating ! We have a great stay! I would highly recommend this hotel to anyone visiting NYC!!
Cons:
Loews Regency New York Hotel has defined Park Avenue hospitality since the moment it opened its doors in 1963. Today—five decades and a recent $100-million dollar renovation later—Loews Regency New York Hotel is still setting standards in sophistication.
With a stay at Club Quarters Hotel, Grand Central, you'll be centrally located in New York, within a 5-minute walk of Chrysler Building and 5th Avenue. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 1150 square feet (107 square meters), including conference space. Self parking (subject to charges) is available onsite.
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Overall 8.7 Excellent
Based on 3,143 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Excellent customer service
Excellent
10.0
Pros: Location,size,amenities,staff all excellent Really didn't see room for improvement. Great value...
Excellent
10.0
Pros: Location and amenities. Great value!
Excellent
8.0
Pros: Location was great. Enjoyed the 27th floor and for a disabled person was easy to negotiate throughout
Excellent
10.0
Pros: Well thought out rooms, efficient staff.
Excellent
10.0
Pros: Hospitality hour with free wine was a welcome surprise. Free all day snacks and hot and cold drinks in the 27th floor lounge were excellent. A great touch
Excellent
10.0
Pros: Huge room. Amazing 24/7 free snacks and even better free wine 5-6 each day. Great location near Grand Central. Definitely highly recommend
Excellent
8.0
Pros: Great value for money.
Excellent
8.8
Pros: Great location and staffs are super helpful and friendly.
Excellent
10.0
Pros: Close to grand central
Good
7.0
Pros: Clean room and fast elevators.
Excellent
10.0
Pros: I liked the location, the friendly staf, the view, very nice experience.
Details
Reviews
Overall 8.7 Excellent
Based on 3,143 reviews
Bar
9.7
Location
9.6
Service
9.3
Value
9.2
Food
9.1
WiFi
8.8
Amenities
7.5
Room
7.0
Breakfast
4.9
Bar
9.8
Location
9.5
Value
9.4
Service
9.4
Food
9.1
Cleanliness
9.0
Amenities
8.1
WiFi
8.0
Room
6.8
Breakfast
5.2
Location
9.7
Bar
9.7
Service
9.5
Value
9.2
Food
9.1
Amenities
7.3
Room
7.0
Breakfast
4.8
Location
9.6
Value
9.4
Bar
9.4
Food
8.8
Service
8.6
Amenities
7.0
Room
5.5
Breakfast
5.1
Location
9.6
Service
9.2
Value
9.0
Amenities
6.8
Vibe
6.7
Room
6.4
10.0 Excellent
Pros: Excellent customer service
Cons: No
10.0 Excellent
Pros: Location,size,amenities,staff all excellent Really didn't see room for improvement. Great value...
Cons:
10.0 Excellent
Pros: Location and amenities. Great value!
Cons: Everything was perfect.
8.0 Excellent
Pros: Location was great. Enjoyed the 27th floor and for a disabled person was easy to negotiate throughout
Cons: The shower had issues. Shower head kept jumping off holder and the water drained onto the whole floor during each shower. No refrigerator in room was disappointing.
10.0 Excellent
Pros: Well thought out rooms, efficient staff.
Cons: Rear-facing room with view of a dungeon. Was changed to a slightly better room the next day.
10.0 Excellent
Pros: Hospitality hour with free wine was a welcome surprise. Free all day snacks and hot and cold drinks in the 27th floor lounge were excellent. A great touch
Cons: Liked everything
10.0 Excellent
Pros: Huge room. Amazing 24/7 free snacks and even better free wine 5-6 each day. Great location near Grand Central. Definitely highly recommend
Cons:
8.0 Excellent
Pros: Great value for money.
Cons: The entrance to check in in small and crowded, but they were fast.
8.8 Excellent
Pros: Great location and staffs are super helpful and friendly.
Cons: The hotel room is much smaller than I expected. It fits for one guest. I had a great stay with CQ. Recommended!!
10.0 Excellent
Pros: Close to grand central
Cons:
7.0 Good
Pros: Clean room and fast elevators.
Cons: Podium check out right next to elevator and entrance doors. Very congested and more like an airline than a boutique hotel.
10.0 Excellent
Pros: I liked the location, the friendly staf, the view, very nice experience.
Cons: 25 degrees celsius, it is overheated, we need to be in short sleeves in the bedroom, so not to save energy and reduce to 18/19 ?
With a stay at Club Quarters Hotel, Grand Central, you'll be centrally located in New York, within a 5-minute walk of Chrysler Building and 5th Avenue. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 1150 square feet (107 square meters), including conference space. Self parking (subject to charges) is available onsite.
Discover the rich history and exquisite Art Deco-inspired decor of JW Marriott Essex House New York. Our luxury hotel is conveniently located adjacent to Central Park South and minutes from Lincoln Center, Columbus Circle and Fifth Avenue, as well as many other attractions. Distinctive, well-appointed rooms and suites feature Art Deco touches, plush bedding, marble bathrooms, mini-bars, ample desks and Wi-Fi. Spacious family connector rooms and suites benefit from expanded living areas and suites with terraces overlooking Central Park are available, as are pet-friendly accommodations. Replenish with a relaxing spa treatment, work out in our modern fitness center or indulge at our SOUTHGATE Bar & Restaurant before stepping out to explore NYC. Event planners appreciate our elegant hotel venues, which encompass more than 17,000 square feet of versatile event space, state-of-the-art audiovisual technology and expert catering. Experience an elevated Manhattan hotel experience at JW Marriott Essex House New York.
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Overall 8.7 Excellent
Based on 1,547 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
6.0
Pros: Location - cache
Good
7.7
Pros: Great breakfast
Clean room and comfortable bed
Excellent
8.0
Pros: Good room size for family. Location is excellent. Close to 5th ave, central park, and times square.
Excellent
10.0
Pros: The modern feel of the room, the spaciousness of the room, The location of the hotel and the views from the roon
Good
6.0
Excellent
9.0
Pros: Fabulous historic hotel in a prime location. Over-the-top helpful staff.
Excellent
10.0
Pros: This was our second visit to Essex House and we look forward to booking again. The location on Central Park South can’t be beat, the hotel is spotless, and the staff are of the highest caliber who deliver professional, friendly, accommodating old world service you would expect to receive in only the finest hotels in NYC.
Poor
1.0
Pros: it was clean like a good motel ...this is the worlds most expensive motel. $650 per night before very high taxes its without soul or elegance
Okay
5.4
Pros: There was a cockroach at our bathroom.... we were moved to lover level room and got 200$ (cost per night was +600$) at 3am... I feel the compensation was nothing compared for the insident. We were planning to have luxury hotel but got the worst one - never ever before had to share our room with cockroaches.... we had to sleep lights on, just in case and the feeling just to think about the case to have these insects there was horrible We were celebrating my 50 years birthday, very special family trip. But luckily NY is always good
Excellent
10.0
Pros: 1st class all the way !!! Would definitely return !!
Okay
4.0
Excellent
10.0
Pros: Everything was totally top notch. The junior suite was bigger than expected. The location to Central Park couldn’t be any better. The staff was extraordinarily kind.
Details
Reviews
Overall 8.7 Excellent
Based on 1,547 reviews
Location
9.6
Service
8.1
WiFi
7.8
Amenities
7.6
Room
7.3
Breakfast
5.8
Cleanliness
5.3
Value
4.5
Location
9.5
Service
7.5
Room
6.6
Cleanliness
5.1
Value
4.5
Location
9.7
Service
8.2
Room
7.0
Room
5.6
6.0 Good
Pros: Location - cache
Cons: The room was tiny
7.7 Good
Pros: Great breakfast
Clean room and comfortable bed
Cons: Should give complimentary bottle water in room daily
8.0 Excellent
Pros: Good room size for family. Location is excellent. Close to 5th ave, central park, and times square.
Cons: No electric kettle. Have to pay $10 extra for it that comes with a tea set. Dont mind the $10 extra just didnt expect something so basic to be absent from a JW Marriot.
10.0 Excellent
Pros: The modern feel of the room, the spaciousness of the room, The location of the hotel and the views from the roon
Cons: The fact that we had to pay $75 to Park our car at the hotel
6.0 Good
Pros:
Cons: Even though I am Marriott gold we got a tiny room and exceedingly noisy
9.0 Excellent
Pros: Fabulous historic hotel in a prime location. Over-the-top helpful staff.
Cons: I would have liked a coffee pot in the room.
10.0 Excellent
Pros: This was our second visit to Essex House and we look forward to booking again. The location on Central Park South can’t be beat, the hotel is spotless, and the staff are of the highest caliber who deliver professional, friendly, accommodating old world service you would expect to receive in only the finest hotels in NYC.
Cons: As requested, we stayed in a room which had a view of the park. The room was very nice, but I wish we would have been told that our park view from the fifth floor was more of a ‘street view’ of the park rather than an overlook of the park, which we were expecting just based on the fact that we requested ‘park view.’
1.0 Poor
Pros: it was clean like a good motel ...this is the worlds most expensive motel. $650 per night before very high taxes its without soul or elegance
Cons: small room very tiny closet. After entering the wonderful lobby...its all down hill
5.4 Okay
Pros: There was a cockroach at our bathroom.... we were moved to lover level room and got 200$ (cost per night was +600$) at 3am... I feel the compensation was nothing compared for the insident. We were planning to have luxury hotel but got the worst one - never ever before had to share our room with cockroaches.... we had to sleep lights on, just in case and the feeling just to think about the case to have these insects there was horrible We were celebrating my 50 years birthday, very special family trip. But luckily NY is always good
Cons: Cockroaches
10.0 Excellent
Pros: 1st class all the way !!! Would definitely return !!
Cons:
4.0 Okay
Pros:
Cons: very small rooms poor decoration overpriced
10.0 Excellent
Pros: Everything was totally top notch. The junior suite was bigger than expected. The location to Central Park couldn’t be any better. The staff was extraordinarily kind.
Cons: Our car got a dent from the parking garage
Discover the rich history and exquisite Art Deco-inspired decor of JW Marriott Essex House New York. Our luxury hotel is conveniently located adjacent to Central Park South and minutes from Lincoln Center, Columbus Circle and Fifth Avenue, as well as many other attractions. Distinctive, well-appointed rooms and suites feature Art Deco touches, plush bedding, marble bathrooms, mini-bars, ample desks and Wi-Fi. Spacious family connector rooms and suites benefit from expanded living areas and suites with terraces overlooking Central Park are available, as are pet-friendly accommodations. Replenish with a relaxing spa treatment, work out in our modern fitness center or indulge at our SOUTHGATE Bar & Restaurant before stepping out to explore NYC. Event planners appreciate our elegant hotel venues, which encompass more than 17,000 square feet of versatile event space, state-of-the-art audiovisual technology and expert catering. Experience an elevated Manhattan hotel experience at JW Marriott Essex House New York.
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
Overall 8.6 Excellent
Based on 2,195 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.3
Pros: The rooms were comfortable and in a great location
Excellent
9.6
Pros: The location was excellent, the rooms were lovely and quite large by NYC standard. Great value
Excellent
9.2
Pros: Good location. Good hotel bars and restaurants. Good views from high floors.
Excellent
10.0
Pros: Everything! Good food, good room and good beds. Clean and impecible service. Wonderful spa!
Excellent
10.0
Pros: I stayed 1 night and Malek in reception told me he could give me an upgrade...he was accommodating and helpful. Alex was terrific. Anyone lucky enough to stay at the Eventi will have a wonderful experience...
Excellent
8.0
Pros: Location was great.
Excellent
9.2
Pros: We have stayed here several times and have never been disappointed. Our son lives in the neighborhood so it is very convient
Poor
1.0
Pros: Location is great, room and bathroom were super clean.
Good
6.0
Excellent
10.0
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Excellent
9.2
Pros: Centrally located Great price Beautiful and clean room Friendly staff
Excellent
9.0
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Details
Reviews
Overall 8.6 Excellent
Based on 2,195 reviews
Location
9.6
Food
8.8
Bar
8.6
Service
7.7
Room
7.5
Breakfast
7.0
WiFi
6.9
Location
9.6
Food
9.0
Bar
8.3
Service
7.6
Room
7.0
Amenities
6.4
WiFi
5.7
Value
5.5
Location
9.8
Food
8.8
Service
7.8
Room
7.7
Breakfast
7.2
Value
5.4
Location
9.7
Food
8.8
Vibe
8.0
Service
7.5
Room
6.7
Location
9.5
Vibe
8.0
Service
7.3
Comfort
6.8
Room
6.6
8.3 Excellent
Pros: The rooms were comfortable and in a great location
Cons: There was no coffee maker or coffee supplies in the room and even though they supplied one when asked, they did not replenish the supplies. On the second night they left bloody sheets on the bed. Also we were there on our honeymoon and the receptionist very kindly offered to send up a basket of fruits and sodas (we don’t drink) but then did not follow through.
9.6 Excellent
Pros: The location was excellent, the rooms were lovely and quite large by NYC standard. Great value
Cons: Nothing really
9.2 Excellent
Pros: Good location. Good hotel bars and restaurants. Good views from high floors.
Cons: Would be nice to have coffee in room but isn’t the hotels policy
10.0 Excellent
Pros: Everything! Good food, good room and good beds. Clean and impecible service. Wonderful spa!
Cons: nothing
10.0 Excellent
Pros: I stayed 1 night and Malek in reception told me he could give me an upgrade...he was accommodating and helpful. Alex was terrific. Anyone lucky enough to stay at the Eventi will have a wonderful experience...
Cons:
8.0 Excellent
Pros: Location was great.
Cons: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.
9.2 Excellent
Pros: We have stayed here several times and have never been disappointed. Our son lives in the neighborhood so it is very convient
Cons:
1.0 Poor
Pros: Location is great, room and bathroom were super clean.
Cons: Room was small, not worth the price we paid for. Worse of all, the bed was extremely uncomfortable, how can this hotel call itself 5 stars with such bad beds? We regret staying in this hotel and we will not come back.
6.0 Good
Pros:
Cons: Towels and everything in the bathroom did not live up to 5 star hotel standards.
10.0 Excellent
Pros: Clean, roomy bathroom, very helpful and friendly staff and good location
Cons:
9.2 Excellent
Pros: Centrally located Great price Beautiful and clean room Friendly staff
Cons: Bed spread has a few stains that were pretty gross :(
9.0 Excellent
Pros: Loved the character, awesome room relative to most NYC hotels I have stayed in.
Cons:
Honoring our artful Chelsea address, Hotel Eventi offers a cutting edge design-centric escape in the heart of Manhttan — which occupies an entire city block. The result? Two restaurants led by an award-winning chef, two buzzing new bars and one stunning lobby that’s more like a warm-yet-vogue living room. If you can tear yourself away, the Empire State Building, Madison Square Garden, High Line park and more are nearby. Share what you love to do, and we’ll curate a fresh New York experience, just for you.
Experience the ultimate in comfort and convenience at Sofitel New York. This brilliant, 30-story Midtown Manhattan hotel evokes a contemporary statement in limestone and glass, just a stone's throw from Fifth Avenue. Enjoy the modern amenities at this fine Midtown New York hotel, set within easy reach of Manhattan's most celebrated attractions. Sights near our 4-diamond Manhattan hotel include Times Square, Broadway theaters, Bryant Park, world-famous restaurants, art museums and corporate headquarters
Overall 8.5 Excellent
Based on 10,252 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: EVERYTHING was 1st class. The comfortable bed & beautiful linens were a total delight. Scaffolding were professional, warm & discreet.
Excellent
8.0
Pros: The location is perfect
Excellent
10.0
Pros: Room had a great view, great location. Quaint bar downstairs. Quiet in the midst of the city. Room was really nice looking and comfy, staff was great and welcoming and helpful
Okay
5.0
Pros: Location
Excellent
10.0
Pros: Great location in mid-town, wonderful staff.
Excellent
10.0
Pros: It is warm and inviting, and centrally located.
Okay
5.0
Pros: Staff were very pleasant.
Excellent
10.0
Pros: Location
Good
6.0
Pros: Location was great. The housekeeping could do better. It took them 2 days to figure out how many towels we needed after calling housekeeping at least 2-3 times. They somehow kept forgetting to replenish the lotion and shower gel. The TV remote Batteries were finally replaced. I have always had one bottle of water complementary per day, plus a mint on my pillow every evening after the turn down service, which was not automatic. I had to call for the turn down. A 4 1/2 star this hotel was not.
Excellent
10.0
Pros: Location of the hotel. Concierge was helpful, as well as the doormen and various other staff
Good
7.0
Pros: The room was decent size and price for NYC.
Excellent
8.0
Pros: The location of the hotel was wonderful. Steps from Times Square, the Theatre District and 5th Avenue shopping! Friendly and helpful staff. Nice to wake up to free coffee and a paper. Small but adequate work-out area was an added plus.
Details
Reviews
Overall 8.5 Excellent
Based on 10,252 reviews
Location
9.6
Service
8.6
Comfort
7.5
WiFi
7.5
Room
7.4
Breakfast
7.1
Wellness
3.4
Location
9.3
Service
8.7
Room
7.3
Breakfast
7.2
WiFi
5.9
Wellness
3.8
Location
9.5
Service
8.3
Breakfast
7.6
Room
7.0
WiFi
5.9
Wellness
3.3
Location
9.5
Service
8.5
Room
7.2
WiFi
6.6
Breakfast
6.5
Wellness
3.2
Location
9.5
Service
8.6
Room
8.0
Comfort
7.7
Breakfast
6.7
WiFi
6.1
Wellness
4.2
10.0 Excellent
Pros: EVERYTHING was 1st class. The comfortable bed & beautiful linens were a total delight. Scaffolding were professional, warm & discreet.
Cons:
8.0 Excellent
Pros: The location is perfect
Cons: The rooms need to renew and the mattress is uncomfortable
10.0 Excellent
Pros: Room had a great view, great location. Quaint bar downstairs. Quiet in the midst of the city. Room was really nice looking and comfy, staff was great and welcoming and helpful
Cons: no
5.0 Okay
Pros: Location
Cons: The service is pathetic they don’t even help u with storage! Or bringing ur baggage down! To even get bath towels is a mission.
10.0 Excellent
Pros: Great location in mid-town, wonderful staff.
Cons:
10.0 Excellent
Pros: It is warm and inviting, and centrally located.
Cons: Not a thing - it was great!
5.0 Okay
Pros: Staff were very pleasant.
Cons: the rooms are dated with outlets and wires where they become an eye sore and the carpets were stained...needs a facelift!
10.0 Excellent
Pros: Location
Cons: Not all outlets in the room worked.
6.0 Good
Pros: Location was great. The housekeeping could do better. It took them 2 days to figure out how many towels we needed after calling housekeeping at least 2-3 times. They somehow kept forgetting to replenish the lotion and shower gel. The TV remote Batteries were finally replaced. I have always had one bottle of water complementary per day, plus a mint on my pillow every evening after the turn down service, which was not automatic. I had to call for the turn down. A 4 1/2 star this hotel was not.
Cons: Also, every single door jam was scratched up, I should not have to see that deferred maintenance walking down the corridor in a 4 1/2 star hotel. I must say you put on a very nice breakfast. Thank you, Mrs. Roberta Gelb
10.0 Excellent
Pros: Location of the hotel. Concierge was helpful, as well as the doormen and various other staff
Cons: Could not order dinner prior to 5:00.
7.0 Good
Pros: The room was decent size and price for NYC.
Cons: The rooms need updating. The wallpaper was peeling at the seams and their were stains on the walls in the bathroom.
8.0 Excellent
Pros: The location of the hotel was wonderful. Steps from Times Square, the Theatre District and 5th Avenue shopping! Friendly and helpful staff. Nice to wake up to free coffee and a paper. Small but adequate work-out area was an added plus.
Cons: Although well-kept, the rooms were looking a little bit beat up with scratches and divots in the furniture and stains on the carpet.
Experience the ultimate in comfort and convenience at Sofitel New York. This brilliant, 30-story Midtown Manhattan hotel evokes a contemporary statement in limestone and glass, just a stone's throw from Fifth Avenue. Enjoy the modern amenities at this fine Midtown New York hotel, set within easy reach of Manhattan's most celebrated attractions. Sights near our 4-diamond Manhattan hotel include Times Square, Broadway theaters, Bryant Park, world-famous restaurants, art museums and corporate headquarters
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Egghead, a playful, egg-centric cafe. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy - a hotel concept unlike any other.
Overall 8.4 Excellent
Based on 10,377 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: The friendly Staff!!!! They are all truly amazing!! Love Belle XXXOOO
Excellent
9.6
Pros: Very comfy beds. Really good shower. Nice and friendly staff. Good location to everything, safe area.
Excellent
10.0
Pros: Super soft bed, easy check-in and check-out process, great location, and INSANELY fast wi-fi.
Excellent
9.7
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Good
6.2
Pros: Location
Excellent
9.0
Pros: Room was nice. Quaint and clean. Staff have Me an extra bed because I'm very tall which was brilliant from them.
Excellent
10.0
Pros: Clean
Excellent
9.7
Pros: Super comfortable beds, great location cool bar and super friendly staff
Okay
5.0
Good
7.0
Pros: Cool design not only lobby but bar, elevator and room.
Excellent
8.0
Pros: Location
Excellent
9.0
Pros: nice, young, up to date, very cool
Details
Reviews
Overall 8.4 Excellent
Based on 10,377 reviews
Location
9.5
Vibe
8.9
Wellness
8.6
WiFi
8.5
Service
7.7
Bar
7.1
Amenities
6.9
Value
6.2
Breakfast
6.1
Room
6.0
Comfort
3.6
Location
9.6
Vibe
9.3
Wellness
8.4
Service
8.2
Bar
7.4
WiFi
7.4
Amenities
7.0
Breakfast
6.1
Value
5.9
Room
5.6
Comfort
3.7
Location
9.5
Vibe
9.1
Wellness
8.5
Service
7.4
WiFi
7.3
Bar
7.2
Amenities
6.9
Room
6.1
Value
5.9
Breakfast
5.0
Comfort
3.8
Location
9.3
Vibe
8.7
Service
8.1
WiFi
7.3
Bar
7.2
Room
6.7
Amenities
6.7
Breakfast
6.2
Comfort
3.8
Location
9.1
Vibe
8.3
Service
7.2
Breakfast
6.6
Bar
6.4
Value
5.8
Room
5.3
Comfort
2.7
10.0 Excellent
Pros: The friendly Staff!!!! They are all truly amazing!! Love Belle XXXOOO
Cons: It was Awesome
9.6 Excellent
Pros: Very comfy beds. Really good shower. Nice and friendly staff. Good location to everything, safe area.
Cons:
10.0 Excellent
Pros: Super soft bed, easy check-in and check-out process, great location, and INSANELY fast wi-fi.
Cons: The room was TINY. The bathroom shower needed to be renovated and/or deep cleaned.
9.7 Excellent
Pros: Room was comfortable, very efficient for the space and quiet. NYC can be loud due to traffic and people, but I was not disturbed! They also welcomed me with a personal, hand-written note in the room.
Cons:
6.2 Good
Pros: Location
Cons: They charge at least 5 USD per package if you get anything delivered.
Check-in process is a nightmare.
No closet in the rooms.
Not good for business trips.
9.0 Excellent
Pros: Room was nice. Quaint and clean. Staff have Me an extra bed because I'm very tall which was brilliant from them.
Cons: The bar closed way too early on Monday night but they did let us have drinks before tossing us out. Bartender attitude was a bit flippant and unfriendly.
10.0 Excellent
Pros: Clean
Cons: Nothing
9.7 Excellent
Pros: Super comfortable beds, great location cool bar and super friendly staff
Cons: I know its NYC but rooms are small
5.0 Okay
Pros:
Cons: Tokyo Style; Super Small Rooms!
7.0 Good
Pros: Cool design not only lobby but bar, elevator and room.
Cons: Narrow room as well as bed was so soft and unable to sleep well. Also fitness room was so small and poor equipment.
8.0 Excellent
Pros: Location
Cons: Luggage storage
9.0 Excellent
Pros: nice, young, up to date, very cool
Cons: not at all
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Egghead, a playful, egg-centric cafe. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy - a hotel concept unlike any other.
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Overall 8.4 Excellent
Based on 8,732 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: The broad windowsill to sit on. ;-) The view onto the street. The staff was very friendly. The beds were excellent.
Excellent
10.0
Pros: The ornate furniture and character of the hotel
Excellent
10.0
Pros: The location was great.
Excellent
9.0
Pros: Great location, comfortable rooms, complementary water and print (unlike other hotels in New York at the same level)
Excellent
10.0
Pros: Loved everything. From the very helpful and friendly doormen to the extremely thorough cleaning staff we had a wonderful stay!!
Excellent
9.0
Pros: Great staff and location. Very clean and smelled great!
Good
7.1
Good
7.0
Pros: central location friendly doormen beautiful art-deco style
Excellent
8.0
Pros: All staff very helpful. The doormen and baggage people go beyond to help. Very safe. Excellent restaurant people inside adjoining hotel.
Excellent
9.0
Pros: Good hotel
Excellent
9.6
Pros: It was very clean and well decorated. It was close to lots of places and the staff was very helpful.
Excellent
9.0
Pros: Distance from Penn Station and Broadway is perfect.
Details
Reviews
Overall 8.4 Excellent
Based on 8,732 reviews
Location
9.7
WiFi
8.6
Service
7.7
Room
6.9
Comfort
5.7
Value
5.6
Breakfast
5.3
Bar
4.8
Location
9.7
Service
8.8
WiFi
7.4
Room
7.2
Value
6.3
Breakfast
5.9
Comfort
5.6
Bar
4.4
Location
9.8
Service
8.2
Room
7.2
Value
6.2
Comfort
5.6
Breakfast
5.5
Bar
5.0
Location
9.7
Service
7.2
Room
6.9
Breakfast
5.7
Value
5.6
Comfort
5.1
Location
9.8
Service
7.9
Room
6.1
Breakfast
5.8
Value
5.6
Comfort
4.9
Bar
4.3
8.0 Excellent
Pros: The broad windowsill to sit on. ;-) The view onto the street. The staff was very friendly. The beds were excellent.
Cons: Not enough space for three suitcases and not enough storage space for your clothes.
10.0 Excellent
Pros: The ornate furniture and character of the hotel
Cons: The dinning facilities were very small for such a big hotel
10.0 Excellent
Pros: The location was great.
Cons: No!
9.0 Excellent
Pros: Great location, comfortable rooms, complementary water and print (unlike other hotels in New York at the same level)
Cons:
10.0 Excellent
Pros: Loved everything. From the very helpful and friendly doormen to the extremely thorough cleaning staff we had a wonderful stay!!
Cons: It was very expensive but couldnt pick a better location fabulous staff and very comfortable very clean room
9.0 Excellent
Pros: Great staff and location. Very clean and smelled great!
Cons: It was great!
7.1 Good
Pros:
Cons: No robe in room, small TV.
No room service menu apparent.
Front desk never answers phone - NEVER.
VERY, VERY EXPENSIVE FOR AN AVERAGE ROOM WITH NOTHING SPECIAL ABOUT IT.
7.0 Good
Pros: central location friendly doormen beautiful art-deco style
Cons: first we got a tiny room, with a bed not suitable for 2 persons, also it had a half eaten pizza slice under a table, so it was improperly cleaned, later we got moved to a better suitable room. lobby area and half of the hotel under construction.
8.0 Excellent
Pros: All staff very helpful. The doormen and baggage people go beyond to help. Very safe. Excellent restaurant people inside adjoining hotel.
Cons: No. Deserves 5 stars
9.0 Excellent
Pros: Good hotel
Cons:
9.6 Excellent
Pros: It was very clean and well decorated. It was close to lots of places and the staff was very helpful.
Cons: The hidden fees
9.0 Excellent
Pros: Distance from Penn Station and Broadway is perfect.
Cons: Rooms are small, hotels in NYC are expensive.
Welcome to The Martinique New York on Broadway, Curio Collection by Hilton, set in Midtown Manhattan near the city’s finest attractions. Rising 19 stories above Broadway at 32nd Street in a Landmark Building, the Martinique is listed on the register of Historic Hotels of America and blends French Renaissance and Art Deco style for a unique stay. Relax in the comfort of our newly renovated guest rooms, featuring complimentary WiFi, smart TVs, coffeemakers, complimentary bottled water for the first night, ample work space, and laptop-sized safes. Suites offer additional space, a separate living area, mini-refrigerator, and cozy extras like a spa robe and slippers. Enjoy the charm and intimacy of Petit Poulet, our restaurant and wine bar designed in ode to classic Parisian bistros. We have comforts covered at The Martinique. Work out in the complimentary 24-hour fitness center with a range of cardio machines and strength-training equipment and stay in touch in the Connectivity Zone in the lobby. With 8,700 sq. ft. of New York Midtown event space, The Martinique hotel is perfect for meetings and receptions of up to 400 guests. The Martinique New York is rich in history and steps from world class shopping, dining and major attractions.
Welcome to Millennium Hilton New York One UN Plaza, a landmark hotel across from the United Nations Headquarters and just blocks from the Empire State Building, Times Square, Rockefeller Center and other Manhattan icons. Starting 28 floors up, our newly renovated guest rooms are artfully appointed and offer plenty of space to work and relax. Enjoy thoughtful amenities such as complimentary WiFi for Honors members, a 40-inch HDTV and mini-fridge plus views over the East River or Manhattan skyline. Suites feature a separate living area, additional bathroom and two HDTVs. Visit the Skyline Club, an executive's retreat on the 30th floor that's perfect for mingling with colleagues or simply unwinding while taking in gorgeous city views. Available for a daily fee, the lounge features continental breakfast, all-day refreshments or an after-work cocktail. We make it easy to stay energized at Millennium Hilton New York One UN Plaza. Work out with a range of cardio and strength-training equipment in the fitness center - open 24 hours and complimentary to hotel guests - or challenge a friend to a game on our tennis court. Treat your taste buds to our Ambassador Grill, open all day. Designated a New York City Landmark in 2017, this restaurant serves globally inspired cuisine in a historic setting. Order cocktails in the Ambassador Lounge or visit Un Cafe in those on-the-go moments. Plan a board meeting, conference or elegant wedding reception in your choice of versatile event spaces. The Landmark Room is an especially stunning venue with floor-to-ceiling windows and sweeping views of the iconic city.
Overall 8.4 Excellent
Based on 5,727 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.0
Pros: Location was great, views were incredible – both out over the river and across the city. Staff were very friendly and helpful, room was a really good size and comfortable. Only had one meal in the hotel restaurant, but it was a good one.
Okay
4.0
Pros: The room, comfortable bed.
Excellent
10.0
Pros: Great location. Nice pool for a downtown hotel.
Okay
5.0
Pros: Location
Excellent
10.0
Pros: Everything worked perfectly.
Good
6.0
Pros: I was upgraded to the presidential suite which was absolutely amazing
Excellent
10.0
Pros: I would stay there anytime I’m in NYC The hotel was so nice right along with there staff
Excellent
10.0
Pros: It was clean and full of kind employees.
Excellent
9.2
Pros: View was great and room was real cute
Excellent
9.0
Pros: Everything was perfect!!! A very clean and decent place!
Excellent
8.0
Pros: Location amazing (just off the United Nations HQ and few blocks from Time Square), Perfect view of the city (Chrysler Building, Empire State Building), Top floor and corner room with an even better view
Excellent
10.0
Pros: The staff was amazing and the location very secure and clean.
Details
Reviews
Overall 8.4 Excellent
Based on 5,727 reviews
Location
9.1
Room
8.2
Comfort
7.5
Service
7.3
Breakfast
5.7
WiFi
5.5
Food
5.2
Value
4.1
Bar
3.9
Location
9.4
Wellness
8.1
Room
8.0
Service
7.1
Breakfast
6.3
Cleanliness
6.2
Vibe
5.6
Food
4.6
Bar
4.1
Value
4.0
WiFi
3.7
Location
9.0
Room
7.9
Service
7.3
Breakfast
5.7
Vibe
5.4
Food
5.3
WiFi
3.5
Value
3.3
Location
8.8
Room
7.9
Comfort
7.6
Service
6.5
Breakfast
5.9
Vibe
5.2
WiFi
4.3
Value
4.2
Location
8.9
Room
7.4
Service
7.1
Cleanliness
6.4
Amenities
5.3
Value
4.5
WiFi
4.0
7.0 Good
Pros: Location was great, views were incredible – both out over the river and across the city. Staff were very friendly and helpful, room was a really good size and comfortable. Only had one meal in the hotel restaurant, but it was a good one.
Cons: Just little things that could be done better; some of the room fittings were broken / worn out, a broken bathroom door wasn't fixed during our stay, couple of times the room wasn't completely serviced, ran out of tea or no new towels - nothing major, but if they get these things right, it would make a good hotel a great one
4.0 Okay
Pros: The room, comfortable bed.
Cons: The horrific and horrible service. Extremely rude receptionists (except a few). Extremely slow service.
10.0 Excellent
Pros: Great location. Nice pool for a downtown hotel.
Cons:
5.0 Okay
Pros: Location
Cons: Cold water in showers and some staff lacking in hospitality skills.
10.0 Excellent
Pros: Everything worked perfectly.
Cons:
6.0 Good
Pros: I was upgraded to the presidential suite which was absolutely amazing
Cons: - the staff very arrogant and had an attitude - lobby was very old
10.0 Excellent
Pros: I would stay there anytime I’m in NYC The hotel was so nice right along with there staff
Cons:
10.0 Excellent
Pros: It was clean and full of kind employees.
Cons: Everything about our stay was perfect.
9.2 Excellent
Pros: View was great and room was real cute
Cons: The AC wasn’t working great but luckily it was winter!
9.0 Excellent
Pros: Everything was perfect!!! A very clean and decent place!
Cons: The carpet in general, but Okey
8.0 Excellent
Pros: Location amazing (just off the United Nations HQ and few blocks from Time Square), Perfect view of the city (Chrysler Building, Empire State Building), Top floor and corner room with an even better view
Cons: Heating system (when on it was too dry air in the room, when off it was immediately cold), no courtesy set at the arrival (i.e. toothbrush, slippers), Minibar empty (there were nothing, not even a glass of water)
10.0 Excellent
Pros: The staff was amazing and the location very secure and clean.
Cons:
Welcome to Millennium Hilton New York One UN Plaza, a landmark hotel across from the United Nations Headquarters and just blocks from the Empire State Building, Times Square, Rockefeller Center and other Manhattan icons. Starting 28 floors up, our newly renovated guest rooms are artfully appointed and offer plenty of space to work and relax. Enjoy thoughtful amenities such as complimentary WiFi for Honors members, a 40-inch HDTV and mini-fridge plus views over the East River or Manhattan skyline. Suites feature a separate living area, additional bathroom and two HDTVs. Visit the Skyline Club, an executive's retreat on the 30th floor that's perfect for mingling with colleagues or simply unwinding while taking in gorgeous city views. Available for a daily fee, the lounge features continental breakfast, all-day refreshments or an after-work cocktail. We make it easy to stay energized at Millennium Hilton New York One UN Plaza. Work out with a range of cardio and strength-training equipment in the fitness center - open 24 hours and complimentary to hotel guests - or challenge a friend to a game on our tennis court. Treat your taste buds to our Ambassador Grill, open all day. Designated a New York City Landmark in 2017, this restaurant serves globally inspired cuisine in a historic setting. Order cocktails in the Ambassador Lounge or visit Un Cafe in those on-the-go moments. Plan a board meeting, conference or elegant wedding reception in your choice of versatile event spaces. The Landmark Room is an especially stunning venue with floor-to-ceiling windows and sweeping views of the iconic city.
Embark on an unforgettable experience at The Westin New York at Times Square, conveniently located at the crossroads of the world, with a coveted W. 43rd Street hotel address amid the brilliance of Broadway. Walk to over 40 theatres, Madison Square Garden, Hudson Yards and dozens of famed city attractions, or enjoy speedy access to all of NYC with most subway lines at our hotel's doorstep. Escape amidst the buzz and excitement of this must-experience part of New York City. After a day of exploration in Times Square, return to your hotel room or suite, touted as some of the largest in NYC, where intuitive amenities, our Westin Heavenly® Bed and Heavenly® Bath await. Savor a meal at Foundry Kitchen & Bar, serving mouthwatering American cuisine and craft cocktails. Keep fit and focused herein Times Square, NYC at our hotel's WestinWORKOUT® Fitness Studio, or host a meeting or wedding in our elegant venues. Curate your own Manhattan moment at The Westin New York at Times Square. We look forward to your visit.
Overall 8.4 Excellent
Based on 5,029 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Clean ,convenient and caring staff.
Okay
5.0
Pros: Location
Excellent
9.6
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Everything.
Poor
1.0
Pros: The rooms were always cleaned properly by the housekeepers and they were very friendly. The hotel was very strategically located as it is at the heart of Times Square. It was convenient for new years because it is very near to where the crowd was, and very safe as well because there were lots of security guards.
Excellent
10.0
Pros: The room, pillows, bed were remarkable. It was extremely quiet for being in the middle of Manhattan.
Excellent
10.0
Pros: Hotel was very clean, great mattress, perfect location close to everything. Staff was friendly.
Excellent
8.0
Pros: Quick access to Times Square
Excellent
10.0
Pros: Location to multiple subway lines, and theater district outside your door!
Excellent
10.0
Pros: Location and Marriott non ot connection
Mediocre
3.0
Pros: Nothing.
Details
Reviews
Overall 8.4 Excellent
Based on 5,029 reviews
Location
9.6
Wellness
8.4
Amenities
7.9
Room
7.5
Service
7.3
WiFi
6.7
Cleanliness
6.4
Bar
5.7
Value
4.7
Breakfast
4.4
Location
9.8
Amenities
7.8
Service
7.4
Room
7.0
Value
4.6
Breakfast
4.3
Location
9.7
Service
7.0
Room
6.7
Food
6.5
Cleanliness
6.1
Value
4.4
Location
9.5
Service
7.5
Room
6.9
Value
4.5
Location
9.4
Service
7.4
Room
6.1
10.0 Excellent
Pros: Clean ,convenient and caring staff.
Cons: No..-perfectly met and exceeded our expectations
5.0 Okay
Pros: Location
Cons: Staff not responsive, 2 hour late on checkin, room was not even clean when we got it. Beds not fully made, no pillowcases or towels
9.6 Excellent
Pros:
Cons: All is well
4.0 Okay
Pros: Location
Cons: Bathroom is old and has a sensor light that keeps going off whist having a shower , staff are not friendly at all.. they speak to you like they are doing a favour to you..
10.0 Excellent
Pros: Everything.
Cons:
1.0 Poor
Pros: The rooms were always cleaned properly by the housekeepers and they were very friendly. The hotel was very strategically located as it is at the heart of Times Square. It was convenient for new years because it is very near to where the crowd was, and very safe as well because there were lots of security guards.
Cons: I checked in on the evening of 31st December 2019 and I understand that they were very busy and in a rush but the check-in guy at the time was very in a rush to the point that there was no simple salutations or greetings such as “welcome / hello”, “thank you” or “here you go mam” or something that guests would usually expect out of any check in experience (not that I was harshly expecting any, but it would have been nice to hear something regardless of being in 3 stars or 5 stars hotels). I understand that it was a hectic day, but the girl manager was very accomodating and friendly when I talk to her after the check in experience to sort out some misunderstandings and issues. She was also helpful and understanding when I talked to her about the hotel double charging me.
10.0 Excellent
Pros: The room, pillows, bed were remarkable. It was extremely quiet for being in the middle of Manhattan.
Cons:
10.0 Excellent
Pros: Hotel was very clean, great mattress, perfect location close to everything. Staff was friendly.
Cons:
8.0 Excellent
Pros: Quick access to Times Square
Cons: Street noise all night long.
10.0 Excellent
Pros: Location to multiple subway lines, and theater district outside your door!
Cons: Restaurant was nothing special, compared to other Westin hotels that I've stayed at.
10.0 Excellent
Pros: Location and Marriott non ot connection
Cons: 4 pm check in
3.0 Mediocre
Pros: Nothing.
Cons: Dark dusting room!
Embark on an unforgettable experience at The Westin New York at Times Square, conveniently located at the crossroads of the world, with a coveted W. 43rd Street hotel address amid the brilliance of Broadway. Walk to over 40 theatres, Madison Square Garden, Hudson Yards and dozens of famed city attractions, or enjoy speedy access to all of NYC with most subway lines at our hotel's doorstep. Escape amidst the buzz and excitement of this must-experience part of New York City. After a day of exploration in Times Square, return to your hotel room or suite, touted as some of the largest in NYC, where intuitive amenities, our Westin Heavenly® Bed and Heavenly® Bath await. Savor a meal at Foundry Kitchen & Bar, serving mouthwatering American cuisine and craft cocktails. Keep fit and focused herein Times Square, NYC at our hotel's WestinWORKOUT® Fitness Studio, or host a meeting or wedding in our elegant venues. Curate your own Manhattan moment at The Westin New York at Times Square. We look forward to your visit.
Find what drives you at The Westin New York Grand Central, an inspiring hotel located in the most inspiring city of them all. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Nearby, other Manhattan-must sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center. Unwind after a successful day in New York City in our beautifully appointed guest rooms and suites, where intuitive amenities like our signature Westin Heavenly® Bed, rejuvenating Heavenly® Bath and state-of-the-art technology await. Tempt your palate at THE LCL: Bar & Kitchen, our award-winning restaurant open for all-day dining near Grand Central Station, or boost your heartrate at our WestinWORKOUT® Fitness Studio. For those hosting a wedding or meeting in New York, make use of our 15,000 square feet of flexible indoor and outdoor venue space, thoughtfully enhanced by anticipatory Westin service.
Overall 8.3 Excellent
Based on 4,323 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
8.8
Pros: Great location
Good
7.0
Pros: Location was good not too near Grand Central. Friendly staff and resort fee was worth it.
Excellent
8.3
Pros: We chose this location to celebrate my sisters big 5-0 birthday! It was perfect for us as we were out of the hustle and bustle of Times Square yet near enough to Lexington, 5th Avenue and Madison and Broadway and 34th to enjoy many different walking routes in and out of the city. Our Concierge Team of Mina and Lori-ann were STELLAR. Great suggestions for food, spa and shopping destinations. Consistently friendly, courteous and helpful for the whole stay. We were sure to commend them for their service! We’ve traveled to several countries and the hotels concierge support has never exceeded the level of professionalism, diligence and thoughtfulness of these two individuals. If you stay here - Mina and Lori-ann will make sure your stay at the Westin is most enjoyable! I will be back.
Excellent
9.0
Pros: met the standards of the Westin chain of hotels
Good
7.0
Pros: The breakfast.
Good
6.0
Pros: location
Excellent
9.0
Pros: the staff was great, the room and the beds were comfortable. great location, especially in winter with the holiday markets and the rockerfeller center. great stay, very happy
Excellent
10.0
Pros: Great location, nice room and quiet
Excellent
9.6
Pros: The deluxe king room was decent sized. We were there 4 nights. Bed was comfortable and firm. Plenty of outlets for power. Easy to meet Uber and lift in front. Living space was nice to have on longer stay.
Excellent
8.0
Pros: Location.
Excellent
9.0
Pros: Location, views
Excellent
10.0
Pros: everyone was very helpful and friendly
Details
Reviews
Overall 8.3 Excellent
Based on 4,323 reviews
Location
9.6
Wellness
8.5
Room
7.6
Service
7.3
WiFi
6.7
Bar
6.3
Food
5.6
Breakfast
5.4
Value
5.0
Amenities
4.8
Pool
0.0
Location
9.4
Wellness
8.5
Service
7.6
Room
7.1
Food
5.8
Breakfast
5.7
Vibe
5.6
Amenities
4.2
Location
9.6
Room
6.9
Service
6.4
Breakfast
6.0
Bar
6.0
Vibe
5.2
Value
5.1
Amenities
4.4
Location
9.6
Service
7.5
Room
7.3
Breakfast
6.0
Food
5.9
Value
4.9
Amenities
4.6
Location
9.6
Service
7.3
Room
7.2
Vibe
5.0
Amenities
4.6
8.8 Excellent
Pros: Great location
Cons: Room heating noise and outside noise windows could be secondary glazed
7.0 Good
Pros: Location was good not too near Grand Central. Friendly staff and resort fee was worth it.
Cons: Power blew out on half side of the room and couldn't be fixed till we left. No TV, lamps or bathroom lights
8.3 Excellent
Pros: We chose this location to celebrate my sisters big 5-0 birthday! It was perfect for us as we were out of the hustle and bustle of Times Square yet near enough to Lexington, 5th Avenue and Madison and Broadway and 34th to enjoy many different walking routes in and out of the city. Our Concierge Team of Mina and Lori-ann were STELLAR. Great suggestions for food, spa and shopping destinations. Consistently friendly, courteous and helpful for the whole stay. We were sure to commend them for their service! We’ve traveled to several countries and the hotels concierge support has never exceeded the level of professionalism, diligence and thoughtfulness of these two individuals. If you stay here - Mina and Lori-ann will make sure your stay at the Westin is most enjoyable! I will be back.
Cons: This never impacted us as we were set on “go slow” but many elevators are very busy between 9:00 am and 10:30 so choose a lower floor and use the stairs, get a later start to your day or be prepared to wait for the elevator. Many guests walk up to a higher floor to ride down and ensure a space. Also, many food places close by 10:00 so our first night we went to bed frustrated and very hungry. Upon check-in be sure to get a gauge on what’s open for a late night bite!
9.0 Excellent
Pros: met the standards of the Westin chain of hotels
Cons: I'm still confused about being charged once for $100, and two separate times for $50 upon check in. After checkout I was only refunded $50. Otherwise nice place.
7.0 Good
Pros: The breakfast.
Cons: Shower wasn't cleaned. Mirrors weren't cleaned. Vents were dirty. TV was old and dark and couldn't brighten the picture. Just a bunch of small things.
6.0 Good
Pros: location
Cons: windows could not shut all the way so a bit noisy at night with trucks backing up and beeping - bring ear plugs
9.0 Excellent
Pros: the staff was great, the room and the beds were comfortable. great location, especially in winter with the holiday markets and the rockerfeller center. great stay, very happy
Cons: the elevators were very busy. And not a 4,5* stars. A good 4*.
10.0 Excellent
Pros: Great location, nice room and quiet
Cons: Some of the furniture was chipped and could use a quick touch up
9.6 Excellent
Pros: The deluxe king room was decent sized. We were there 4 nights. Bed was comfortable and firm. Plenty of outlets for power. Easy to meet Uber and lift in front. Living space was nice to have on longer stay.
Cons: Too much noise from people getting off elevator at all hours. Had to wait for elevator several times, once for 20 minutes. Other up to 10 minutes. Couldn’t connect to wifi, kept redirecting to my BonVoy app.
8.0 Excellent
Pros: Location.
Cons: Some parts of the room looked worn out. Surprising for a 4.5 star hotel in my experience.
9.0 Excellent
Pros: Location, views
Cons: Not many options at Breakfast buffet Slow elevators
10.0 Excellent
Pros: everyone was very helpful and friendly
Cons: no
Find what drives you at The Westin New York Grand Central, an inspiring hotel located in the most inspiring city of them all. Nestled right next to Grand Central Station, we offer travelers unparalleled access to the terminals, shops and restaurants of this New York City icon. Nearby, other Manhattan-must sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center. Unwind after a successful day in New York City in our beautifully appointed guest rooms and suites, where intuitive amenities like our signature Westin Heavenly® Bed, rejuvenating Heavenly® Bath and state-of-the-art technology await. Tempt your palate at THE LCL: Bar & Kitchen, our award-winning restaurant open for all-day dining near Grand Central Station, or boost your heartrate at our WestinWORKOUT® Fitness Studio. For those hosting a wedding or meeting in New York, make use of our 15,000 square feet of flexible indoor and outdoor venue space, thoughtfully enhanced by anticipatory Westin service.
With a stay at HGU New York, you'll be centrally located in New York, within a 10-minute walk of Empire State Building and Madison Square Park. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.2 Excellent
Based on 1,931 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Stunning hotel with the comfiest beds and great location.
Excellent
9.0
Pros: Great location, very clean and well looked after
Excellent
9.2
Pros: The room was very nicely decorated and comfortable. The location was excellent and close to shops, restaurants, park and subway.
Excellent
10.0
Pros: Stayed on a Saturday evening for a birthday celebration with friends. Everything was perfect! The rooms were clean and stylish and the bed was so comfortable we joked that if there was no checkout we would have slept till 3pm. Staff was very pleasant and helpful. Would totally stay again!
Excellent
10.0
Pros: Loved everything about it
Good
7.0
Pros: Stylish rooms, Bigelow cosmetics but room was so tiny, that to be there together with two bags was unbelieveble. If you want to stay here, take queen size bed room.
Excellent
9.1
Pros: We were in town for NYE. The 3 of us fit snug, but the location was perfect!!! The bathroom in the room was nice. The staff was very friendly. It's an older hotel, but we were never in the room but to sleep. Like I said, perfect for us! They even gave us a roll away bed whem we needed a solution.
Mediocre
2.0
Pros: I didn't get to stay there because I was booked in for the night before I wanted to stay and I wasn't allowed cancel it.
Your service is awful and I would like my money back.
I arrived in NYC last night to no Accomodation.
Details
Reviews
Overall 8.2 Excellent
Based on 1,931 reviews
Location
9.7
Vibe
8.2
WiFi
8.1
Service
7.8
Bar
6.6
Room
6.3
Comfort
5.4
Value
4.7
Breakfast
4.6
Location
9.7
Service
8.0
Room
5.9
Bar
5.5
Comfort
5.0
Value
4.0
Breakfast
3.9
Location
9.7
Service
7.6
Amenities
6.2
Food
6.0
Comfort
5.3
Room
4.7
Value
4.6
Location
9.6
Service
7.8
Amenities
5.5
Comfort
5.2
Room
5.2
Value
5.1
Service
7.0
Room
5.0
Comfort
5.0
10.0 Excellent
Pros: Stunning hotel with the comfiest beds and great location.
Cons: Nothing
9.0 Excellent
Pros: Great location, very clean and well looked after
Cons: Small rooms for price - I think that’s just a New York thing
9.2 Excellent
Pros: The room was very nicely decorated and comfortable. The location was excellent and close to shops, restaurants, park and subway.
Cons:
10.0 Excellent
Pros: Stayed on a Saturday evening for a birthday celebration with friends. Everything was perfect! The rooms were clean and stylish and the bed was so comfortable we joked that if there was no checkout we would have slept till 3pm. Staff was very pleasant and helpful. Would totally stay again!
Cons:
10.0 Excellent
Pros: Loved everything about it
Cons: Nothing
7.0 Good
Pros: Stylish rooms, Bigelow cosmetics but room was so tiny, that to be there together with two bags was unbelieveble. If you want to stay here, take queen size bed room.
Cons:
9.1 Excellent
Pros: We were in town for NYE. The 3 of us fit snug, but the location was perfect!!! The bathroom in the room was nice. The staff was very friendly. It's an older hotel, but we were never in the room but to sleep. Like I said, perfect for us! They even gave us a roll away bed whem we needed a solution.
Cons: Kayak offered me room preferences, like 1 or 2 beds. We had 3 people with us so I needed 2 beds. I wasn't notified we didn't get the 2 beds until we checked in!
2.0 Mediocre
Pros: I didn't get to stay there because I was booked in for the night before I wanted to stay and I wasn't allowed cancel it.
Your service is awful and I would like my money back.
I arrived in NYC last night to no Accomodation.
Cons: Nothing
With a stay at HGU New York, you'll be centrally located in New York, within a 10-minute walk of Empire State Building and Madison Square Park. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services.
With a stay at Royalton Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from Madison Square Garden. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space.
Overall 8.1 Excellent
Based on 1,318 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Pros: The location is in central area, next2 metro station of street28. Gr8 restaurants near by along with 24hours coffee shops and stores. They have provided microwave upon our request to heat soup.
Good
7.5
Pros: Rooms were clean and cozy. Staff was very helpful with any questions I had. Bathrooms were also very nice and roomy.
Okay
4.6
Pros: Good location
Okay
4.0
Pros: Location
Good
7.1
Pros: Nice location.
Poor
1.0
Pros: No kettle no fridge no covers on the duvet the room was basic 2 beds nowhere to sit and relax when we arrived there was no crib (as requested in the booking) and after a long day/flight with a baby we had to wait over an hour for it to arrive there was building work going on in the hotel (we were not foretold this) the hallways smelt of smoke (weed) so did the lifts the swimming pool was dirty the changing rooms had nowhere to change the locks did not work on the toilets the carpets were dirty the pool/bar was shut the following evening from 4pm for a private event (shocking given the cost paid!) the hotel was advertised as a luxury hotel (and priced accordingly!) but was anything but! no breakfast included in a 551 dollar per night hotel! We checked out after 1 night AWFUL HOTEL AN ABSOLUTE RIP OFF
Good
7.0
Okay
4.0
Pros: Room was nice
Excellent
8.5
Pros: Really great location. Check in staff were superb couldn’t have been more helpful. Overall really good hotel nice big rooms and great location mid town on Park Avenue.
Excellent
10.0
Pros: Comfort, sheets, size
Okay
5.7
Pros: Staff
Room size
Location
Excellent
9.7
Pros: Pool
Details
Reviews
Overall 8.1 Excellent
Based on 1,318 reviews
Location
9.5
Service
7.9
Room
7.6
Pool
7.0
Breakfast
5.7
Amenities
5.1
Wellness
4.3
WiFi
3.5
Value
3.2
Location
9.5
Service
7.9
Pool
7.0
Room
6.7
Cleanliness
6.2
Food
6.0
Breakfast
5.5
Vibe
5.2
Amenities
4.6
Value
2.7
Location
9.6
Service
7.6
Room
7.5
Pool
7.2
Bar
7.1
Food
6.0
Vibe
5.1
Amenities
5.0
Value
3.4
Location
9.6
Service
8.0
Comfort
7.4
Room
7.3
Vibe
5.3
Amenities
5.0
Room
7.4
5.0 Okay
Pros: The location is in central area, next2 metro station of street28. Gr8 restaurants near by along with 24hours coffee shops and stores. They have provided microwave upon our request to heat soup.
Cons: The charges are more compared to similar facilities in the area, not even water offered complimentary and all mini bar items are at exorbitant cost. They have issues with hot water heaters during peak time and we faced issues 4 out of 7 days during the stay. The only 3 lifts are very slow and some time waiting atleast 10-15 minutes in a small corridor.
7.5 Good
Pros: Rooms were clean and cozy. Staff was very helpful with any questions I had. Bathrooms were also very nice and roomy.
Cons: This is New York, so I expected small rooms, but the terrace was much smaller than I had anticipated. I booked the grand deluxe king room which was advertised with a terrace, but it was more of a very tight standing area for no more than 2 people. The door to the terrace was also broken and would not shut properly, which resulted in noise leakage. Other than that, I am slightly disappointed at the lack of facilities. It is mainly just a rooftop bar/pool. Nothing else is included with the room. Lobby was small and the lobby halls were very dirty and dusty, but I think it is due to construction going on. Lastly, the rooms are extremely dated and could use a remodel, Especially for the price. Definitely better places in the area to stay for the price with many more amenities. I am a bit disappointed overall, but it was a nice place to stay for the night. I wound up staying somewhere else after checkout with a more sizable terrace that had a sitting area.
4.6 Okay
Pros: Good location
Cons: Did not consider the property good value for money. Renovations ongoing in the property during our stay, which we were unaware of before we arrived. On two occasions we went to have a shower and the water was cold. Would not stay in this property again.
4.0 Okay
Pros: Location
Cons: Bed size was too small. Room smelled of cigarettes
7.1 Good
Pros: Nice location.
Cons: It needs a reboot or refresh. Room door lock latch didn’t work, bathtub didn’t have plug and phone didn’t work. The room service breakfast was average for the price you pay.
1.0 Poor
Pros: No kettle no fridge no covers on the duvet the room was basic 2 beds nowhere to sit and relax when we arrived there was no crib (as requested in the booking) and after a long day/flight with a baby we had to wait over an hour for it to arrive there was building work going on in the hotel (we were not foretold this) the hallways smelt of smoke (weed) so did the lifts the swimming pool was dirty the changing rooms had nowhere to change the locks did not work on the toilets the carpets were dirty the pool/bar was shut the following evening from 4pm for a private event (shocking given the cost paid!) the hotel was advertised as a luxury hotel (and priced accordingly!) but was anything but! no breakfast included in a 551 dollar per night hotel! We checked out after 1 night AWFUL HOTEL AN ABSOLUTE RIP OFF
Cons: NOTHING
7.0 Good
Pros:
Cons: See below
4.0 Okay
Pros: Room was nice
Cons: The hotel lobby was under construction, elevators were not working and it was very dusty and noisey
8.5 Excellent
Pros: Really great location. Check in staff were superb couldn’t have been more helpful. Overall really good hotel nice big rooms and great location mid town on Park Avenue.
Cons:
10.0 Excellent
Pros: Comfort, sheets, size
Cons: The art sucked and it hurts the interior design. They do need art but much better.
5.7 Okay
Pros: Staff
Room size
Location
Cons: Charge for in room coffee
Thread bare towels
Uncomfortable and creaky bed
Poor response to requests-have to speak to a manager to get things done
Offering wine and beer in mini bar but no opener. Took 45 min to get one delivered
9.7 Excellent
Pros: Pool
Cons:
With a stay at Royalton Park Avenue, you'll be centrally located in New York, steps from 5th Avenue and 5 minutes by foot from Madison Square Garden. Featured amenities include a business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 13,546 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Cool factor -location
Excellent
8.0
Pros: The bed was comfy the location was great.
Excellent
10.0
Pros: Location and the shower.
Excellent
10.0
Pros: It is pleasant to stay in Yotel. It is very clean and bright. They use the space highly efficiently. The location is close to the Chinese General Consulate and there is a delicious Chinese restaurant nearby. I highly recommend this hotel to friends ect.
Good
6.0
Pros: Cool theme
Excellent
9.6
Pros: Everything we wanted to do was so close to us . They have great customer service.
Excellent
9.0
Pros: Overall very happy, although when I tried to check in through the automated system I was able to find my name but it was attached to a credit card I don't have, which made me pause, I had to go upstairs and check in at the desk.
Excellent
8.0
Pros: Honest price and great location
Excellent
10.0
Pros: Powerful shower. Comfy bed. Stylish bar. Ideal location. Would stay again.
Excellent
8.0
Pros: The location was really good and had a good view of the city. The staff were very helpful.
Good
6.0
Pros: Comfy bed.
Excellent
9.7
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Details
Reviews
Overall 8.0 Excellent
Based on 13,546 reviews
Location
9.5
Vibe
8.8
WiFi
7.7
Service
7.3
Breakfast
6.6
Cleanliness
6.3
Room
5.9
Comfort
4.0
Location
9.5
Service
7.1
WiFi
6.6
Breakfast
6.4
Cleanliness
6.0
Room
6.0
Value
4.8
Comfort
4.5
Location
9.5
Vibe
9.0
Service
7.7
Cleanliness
6.4
WiFi
6.4
Breakfast
6.3
Room
5.7
Comfort
4.1
Location
9.3
Service
7.0
Room
6.7
WiFi
6.4
Breakfast
6.3
Cleanliness
6.1
Comfort
5.1
Location
9.3
Breakfast
6.8
Cleanliness
6.2
Service
6.2
WiFi
6.0
Room
5.6
Comfort
3.7
8.0 Excellent
Pros: Cool factor -location
Cons: Side rooms are small
8.0 Excellent
Pros: The bed was comfy the location was great.
Cons: The hotel is fairly new yet signs of deterioration are evident. Scuffs on wall carpet stains in the hall ways. The room was clean for the most part with a few places in the room needing a wipe down. All in all the place was good for resting and venturing through NYC.
10.0 Excellent
Pros: Location and the shower.
Cons: I miss dealing with people.
10.0 Excellent
Pros: It is pleasant to stay in Yotel. It is very clean and bright. They use the space highly efficiently. The location is close to the Chinese General Consulate and there is a delicious Chinese restaurant nearby. I highly recommend this hotel to friends ect.
Cons:
6.0 Good
Pros: Cool theme
Cons: Rooms were tiny even for NYC. Hotel Fee was insane.
9.6 Excellent
Pros: Everything we wanted to do was so close to us . They have great customer service.
Cons: Ice machine wasn’t working on our floor, and the parking fee was different prices for valet and self parking.
9.0 Excellent
Pros: Overall very happy, although when I tried to check in through the automated system I was able to find my name but it was attached to a credit card I don't have, which made me pause, I had to go upstairs and check in at the desk.
Cons: I left at 6:30 AM, no customers around but the desk clerk couldn't bother to help me check out in person. Barely looked up from her cell phone to acknowledge me. THAT did not leave a great impression.
8.0 Excellent
Pros: Honest price and great location
Cons: The room were not very clean. I expected better sheets in the bed (it was cheap and not very clean). Same for the shower. It is great that they put station to check in and check out but they never work..
10.0 Excellent
Pros: Powerful shower. Comfy bed. Stylish bar. Ideal location. Would stay again.
Cons:
8.0 Excellent
Pros: The location was really good and had a good view of the city. The staff were very helpful.
Cons: The machines at the entrance didn’t work for check-in. The rooms were reasonably sized for 2 but you would not want to have a lot of luggage with you as it is tight then.
6.0 Good
Pros: Comfy bed.
Cons: Comforter (if you can even call it that) was more like a bed sheet. Upon showering, the whole room becomes like a sauna; probably due to the fact the bed is pretty much in the same room as the shower.
9.7 Excellent
Pros: I didn’t like the room they put me in so they upgraded me to a nicer room right away.
Cons: The wi-fi was slow.
With a stay at YOTEL New York, you'll be centrally located in New York, within a 10-minute walk of Times Square and Jacob K. Javits Convention Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Passionate and provocative, The Maxwell New York City is a distinctive destination in Midtown Manhattan. Enjoy a brilliant travel experience at our hotel, as NYC must-sees like Times Square, Rockefeller Center, Fifth Avenue and Grand Central Terminal are all within reach. Intuitively designed, our hotel rooms and suites beckon travelers visiting New York to relax and recharge. Amenities include plush pillow top beds, state-of-the-art technology, and rejuvenating bath amenities. Stop by our revamped Living Room for conversation and cocktails or savor fresh favorites at Heartbeat, our casual hotel eatery. Out-of-the-box ideas come to life in our innovative meeting room spaces, while our Midtown Manhattan event venues set the stage for fairytale weddings in NYC. No matter what inspires you, The Maxwell New York City indulges your passion.
Overall 8.0 Excellent
Based on 3,940 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: Location is the best! Staff was nice.
Good
6.0
Pros: Location was fine
Excellent
9.0
Excellent
8.0
Pros: location
Okay
5.0
Pros: Location
Poor
1.0
Pros: Location
Excellent
10.0
Pros: Staff. I sat at the bar with my credit and found your bartender to be very attentive and an asset to this location.
Mediocre
3.0
Pros: The bar.
Good
6.7
Pros: Housekeeping were ready friendly and did a great job. The bar staff were very good as well. Everyone else not so friendly!!!
Excellent
9.0
Pros: Breakfast, location and services
Good
7.0
Pros: The location and staff were great.
Good
7.0
Pros: Very good location and price quality, Mid town located and metro nearby. From here to almost every highlight within 30 minutes
Details
Reviews
Overall 8.0 Excellent
Based on 3,940 reviews
Location
9.6
Wellness
9.2
Service
7.3
Breakfast
6.9
Value
5.9
Room
5.7
WiFi
4.9
Comfort
4.1
Location
9.6
Bar
7.1
Service
7.0
Cleanliness
6.4
Room
5.7
Comfort
4.1
Location
9.8
Service
7.8
Bar
7.0
Breakfast
6.8
Value
5.9
Room
4.9
Comfort
4.4
Location
9.7
Bar
7.2
Service
6.7
Breakfast
6.4
Value
5.9
Room
5.0
Comfort
3.9
Location
9.6
Service
7.4
Room
4.3
Comfort
3.7
8.8 Excellent
Pros: Location is the best! Staff was nice.
Cons: Love the bar downstairs, however one women bartender had a BAD attitude. So we didn’t spend a lot of time there this time.
6.0 Good
Pros: Location was fine
Cons: Rooms are small and felt cheap, like a motel six.
9.0 Excellent
Pros:
Cons: The $30 coupon for the restaurant and bar came with restrictions and we could not use it
8.0 Excellent
Pros: location
Cons: hidden fee
5.0 Okay
Pros: Location
Cons: Did not like the room Bathroom was ridiculously small
1.0 Poor
Pros: Location
Cons: My room ventilation was not good and I had to change room. The experience was poor. I ordered dessert to my room and was told I couldn't use my $30 voucher. I told them I didn't want the dessert and they said ok we'll take the voucher But still c
10.0 Excellent
Pros: Staff. I sat at the bar with my credit and found your bartender to be very attentive and an asset to this location.
Cons: Shower floor could be better scrubbed
3.0 Mediocre
Pros: The bar.
Cons: Poor location. forced to buy daily chits to use in hotel. Cost exhorbint for what we got.
6.7 Good
Pros: Housekeeping were ready friendly and did a great job. The bar staff were very good as well. Everyone else not so friendly!!!
Cons: Being told you have to wait 45 mins for a breakfast that is supposed to be included in your room so you end up having to go out and pay for it instead. Maybe if you are busy mention to your guests that they need to make a booking. The charge of $30 per day for the hotel amenities fee should be mentioned when booking as well.
9.0 Excellent
Pros: Breakfast, location and services
Cons: Small room and there was not water for the coffee
7.0 Good
Pros: The location and staff were great.
Cons: The size of the room was like being in a shoebox.
7.0 Good
Pros: Very good location and price quality, Mid town located and metro nearby. From here to almost every highlight within 30 minutes
Cons: No friendly welcome at the reception. An intro to the hotel by a receptionist that was not friendly at all, no explanations, no empathy and no service regarding questioning if other help was needed. Maybe little more Christmas spirit!!
Passionate and provocative, The Maxwell New York City is a distinctive destination in Midtown Manhattan. Enjoy a brilliant travel experience at our hotel, as NYC must-sees like Times Square, Rockefeller Center, Fifth Avenue and Grand Central Terminal are all within reach. Intuitively designed, our hotel rooms and suites beckon travelers visiting New York to relax and recharge. Amenities include plush pillow top beds, state-of-the-art technology, and rejuvenating bath amenities. Stop by our revamped Living Room for conversation and cocktails or savor fresh favorites at Heartbeat, our casual hotel eatery. Out-of-the-box ideas come to life in our innovative meeting room spaces, while our Midtown Manhattan event venues set the stage for fairytale weddings in NYC. No matter what inspires you, The Maxwell New York City indulges your passion.
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
Overall 8.0 Excellent
Based on 2,336 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.7
Pros: I liked the location and loved the very large bed
Excellent
8.0
Pros: The Gregory was in a great location; within walking distance of Times Square, and Bryant Park. The facilities were clean, and the staff were friendly. We thoroughly enjoyed our time at this hotel.
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: the location is good, LESS THAN 30 STEPS you'll reach metro station and Macy's , MacDonald ,Shake Shack Sephora, Victoria Secret, Footlocker... etc (just one of the best location) and 3 blocks to the Korean town for late night food. However, is close to the Irish bar... so if you don't mind if there are games night with noise... Staff is wonderful, specially the cleaning ladies while we staying during the new year holidays she was super nice and always have our room nice and tidy. ( the best cleaning services ever in NY) Inside decoration is an old classic one BUT you will feel warm with lemonade 24hr ready with American classic Bar at the 1st floor super attractive. we had a room for 4 adults with 2 queen bed, bed was nice, room is an okay size ( already much bigger than those rooms in Tokyo, but not that big like hotels room in LA.) Hot water available at the gym basement, AC is functional (old type air conditioner) TV with 30+channels available, small closet for winter down jacket, shower room was a bit but with a tub included
Excellent
9.0
Pros: staff was wonderful!
Excellent
9.1
Pros: rooms very well decorated. bed comfortable. beautiful building. convenient restaurant for breakfast next door
Excellent
9.4
Pros: No breakfast
Good
7.0
Pros: location was excellent and value for money was excellent. it was brilliant to have a restaurant on the premsis too
Good
7.0
Pros: The location was central, lobby/downstairs lounge was interesting and comfortable. The staff were quite friendly and helpful at check in but otherwise gave fairly basic assistance. The adjacent restaurant was a bonus. the rooms were warm and clean and the shower and bathroom clean and in good working order.
Excellent
8.8
Pros: Location was awesome so close to Times Square, perfect for going to the theatre.
Excellent
9.0
Pros: locale, proximity of the restaurant although they only offer the 10% discount for dinner.
Good
6.0
Pros: The location of this hotel is perfect. The reception area was very pleasant and welcoming.
Details
Reviews
Overall 8.0 Excellent
Based on 2,336 reviews
Location
9.7
Service
8.1
WiFi
7.9
Cleanliness
6.2
Room
5.9
Breakfast
5.3
Comfort
5.2
Amenities
4.9
Wellness
2.7
Location
9.7
Service
8.2
Room
5.6
Breakfast
5.5
Comfort
5.0
Amenities
4.9
Location
9.5
Food
8.6
Service
8.2
Cleanliness
5.9
Amenities
5.1
Comfort
4.5
Room
4.2
Location
9.8
Service
8.2
Value
7.0
Cleanliness
5.9
Room
5.3
Amenities
5.1
Comfort
4.8
Location
9.7
Cleanliness
6.4
Room
5.3
Comfort
4.9
6.7 Good
Pros: I liked the location and loved the very large bed
Cons: I didn’t like that the room was so very hot all the time and I did not like that there was no tea/ coffee making facilities in the room
8.0 Excellent
Pros: The Gregory was in a great location; within walking distance of Times Square, and Bryant Park. The facilities were clean, and the staff were friendly. We thoroughly enjoyed our time at this hotel.
Cons:
10.0 Excellent
Pros: Everything
Cons: Food
10.0 Excellent
Pros: the location is good, LESS THAN 30 STEPS you'll reach metro station and Macy's , MacDonald ,Shake Shack Sephora, Victoria Secret, Footlocker... etc (just one of the best location) and 3 blocks to the Korean town for late night food. However, is close to the Irish bar... so if you don't mind if there are games night with noise... Staff is wonderful, specially the cleaning ladies while we staying during the new year holidays she was super nice and always have our room nice and tidy. ( the best cleaning services ever in NY) Inside decoration is an old classic one BUT you will feel warm with lemonade 24hr ready with American classic Bar at the 1st floor super attractive. we had a room for 4 adults with 2 queen bed, bed was nice, room is an okay size ( already much bigger than those rooms in Tokyo, but not that big like hotels room in LA.) Hot water available at the gym basement, AC is functional (old type air conditioner) TV with 30+channels available, small closet for winter down jacket, shower room was a bit but with a tub included
Cons: the only thing shall be aware of might be the elevator. ( since is an old building... the elevator can only fits appx 4 adults. 4 28inchs suitcase) it always took times to wait till it open and close. (but after all, they have 2 elevators .. not really an problem.)
9.0 Excellent
Pros: staff was wonderful!
Cons: steam heat noise in middle of night
9.1 Excellent
Pros: rooms very well decorated. bed comfortable. beautiful building. convenient restaurant for breakfast next door
Cons: one of the blinds on window was broken and lopsided half up half down
heat hard to control - but then turned on a/c so was alright
9.4 Excellent
Pros: No breakfast
Cons:
7.0 Good
Pros: location was excellent and value for money was excellent. it was brilliant to have a restaurant on the premsis too
Cons: the lightening in the room was very poor making it very difficult to use mirrors for make up etc and the lift was out of service on a number of occasions and we were located on the 7th floor!!
7.0 Good
Pros: The location was central, lobby/downstairs lounge was interesting and comfortable. The staff were quite friendly and helpful at check in but otherwise gave fairly basic assistance. The adjacent restaurant was a bonus. the rooms were warm and clean and the shower and bathroom clean and in good working order.
Cons: The bar was not in operation, no room service available, no concierge.
8.8 Excellent
Pros: Location was awesome so close to Times Square, perfect for going to the theatre.
Cons: Rooms were very small, typical of vintage NYC. The lighting in the room was very dim.
9.0 Excellent
Pros: locale, proximity of the restaurant although they only offer the 10% discount for dinner.
Cons: nothing that needs to be written about. Veterans' discount would be appreciated
6.0 Good
Pros: The location of this hotel is perfect. The reception area was very pleasant and welcoming.
Cons: The temperature of the rooms was extremely warm and very uncomfortable. I contacted the front desk about this issue and they informed me that the temperature was centrally controlled, however they sent maintenance to our room to open windows. Unfortunately, the window sash closed immediately after being opened. We spoke to numerous guests about the extremely warm temperatures in the rooms and everyone agreed that this was an issue. The "air conditioning units" were archaic and in dire need of replacement, there is no possible way that anyone could sleep with the noise coming from the unit.
Classic cool. Curated comfort. This is The Gregory. NYC's history, culture, and haute couture run through our halls. The Gregory offers an extraordinary experience for every guest. We've channeled fashion icons in order to create sophisticated guestrooms that exude contemporary flair. Modern amenities, Wi-Fi and our incredible attention to detail are appreciated by both our leisure and business guests.Our standout among hotels in Herald Square offers exclusive access to legendary attractions including the Empire State Building and Madison Square Garden. Other popular attractions like Times Square, Rockefeller Center and Radio City Music Hall are within walking distance. The Gregory also offers unrivaled access to major subway and train stations, including Penn Station, making it easy to explore every corner of the city. Book now and stay at our Herald Square Hotel. NYC is waiting.
The DoubleTree by Hilton Hotel Metropolitan - New York City is perfectly located at Lexington Avenue, at 51st Street, in the heart of Midtown Manhattan’s fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdale’s, Madison Avenue shopping, the United Nations, Central Park, St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan completed a $25 million transformation project in summer 2012 that restored this landmark hotel to its former glory. The Grand Central Terminal and all major bus and subway lines are within walking distance. The hotel offers 764 guest rooms, including 22 suites, that were pristinely renovated in summer 2012. In-room amenities include a 37-inch flat-screen TV, cordless telephone and work desk with ergonomic chair set amid contemporary, sleek decor. Met Grill is the hotel’s restaurant, open for breakfast; Met Lounge is a trendy bar located in the lobby. Additional hotel amenities include complimentary 24-hour business center, complimentary 24-hour fitness center, room service, nail salon, barbershop, gift shop and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 12,000 sq. ft. of modern event space that includes a Ballroom, two boardrooms and two glass-enclosed Penthouses with balconies. Business travelers will be pleased with the hotel’s newly renovated accommodations and convenient location close to many Fortune 500 companies. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, the DoubleTree by Hilton Metropolitan Hotel places you in the center of Midtown Manhattan excitement. The hotel is 100 percent non-smoking. Self and valet parking are available. The hotel allows pets under 60 lbs. There is 24-hour Security onsite.
Overall 7.4 Good
Based on 7,042 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Check was a breeze. The location was very convenient. Staff was attentive and knowledgeable about area and things to do.
Poor
1.0
Pros: The location is good. Other than that, steer well clear and stay somewhere else.
Okay
5.4
Pros: Good location.
Good
7.0
Pros: Easy transaction
Excellent
9.0
Pros: The location of this hotel was perfect. Near so many NYC landmarks plus plenty of food and drink in the area.
Good
6.0
Good
7.7
Pros: Location was central to Rock Plaza and Convenient Subway access to E and 4-5-6. Also the Hilton/Doubletree staff is always a plus.
Good
7.9
Good
7.0
Pros: The hotel is located in a very good area. There is a metro stop just steps from the hotel and you can walk to many places.
Excellent
9.0
Pros: Being upgraded
Excellent
8.0
Pros: Fabulous exercise room
Okay
5.0
Pros: Location and accessibility
Details
Reviews
Overall 7.4 Good
Based on 7,042 reviews
Location
9.6
Wellness
8.5
Service
6.4
Bar
6.0
Cleanliness
5.7
WiFi
5.6
Breakfast
5.2
Comfort
5.0
Room
4.9
Amenities
4.1
Vibe
3.9
Location
9.5
Service
6.6
Bar
6.1
Breakfast
5.7
Cleanliness
4.8
Comfort
4.6
Amenities
4.5
WiFi
4.4
Room
4.1
Vibe
4.0
Location
9.7
Service
6.1
Bar
5.8
Cleanliness
5.5
Breakfast
5.4
Comfort
4.7
Room
4.5
Amenities
3.8
WiFi
3.7
Vibe
3.2
Location
9.6
Service
6.2
Cleanliness
5.7
Value
5.0
Comfort
4.6
Amenities
4.1
WiFi
3.6
Vibe
3.5
Room
3.3
Location
9.5
Service
6.1
Breakfast
5.2
Room
5.2
Value
5.0
Amenities
3.8
Vibe
2.9
10.0 Excellent
Pros: Check was a breeze. The location was very convenient. Staff was attentive and knowledgeable about area and things to do.
Cons:
1.0 Poor
Pros: The location is good. Other than that, steer well clear and stay somewhere else.
Cons: The staff here are so rude and unhelpful it's almost comical. Our check in was delayed as they were understaffed and all they could do was shrug. The rooms weren't cleaned throughout our stay, the bed was made one day but housekeeping left extra rubbish in our room. An absolutely bizarre experience - an amazing location but the staff and service were horrendous.
5.4 Okay
Pros: Good location.
Cons: The rooms are quite grubby. Water damage in the bathroom and a broken mirror etc. The cleaners weren’t very good as we found things from the previous guests in our room. The worst part about the hotel was the staff. They’re rude and useless. They were terrible at check in and our room was a few hours late so we had to sit in the lobby for two and a half hours until they sorted the room. Staff aren’t helpful & were dismissive & entitled.
7.0 Good
Pros: Easy transaction
Cons: You can hear everything from your hotel room. Every word that is said in the hallway. The doors slam SUPER loud too. So irritating
9.0 Excellent
Pros: The location of this hotel was perfect. Near so many NYC landmarks plus plenty of food and drink in the area.
Cons: The room was tiny and the weather was warmer than expected. There was no AC available this time of year. So, our room was small AND hot. We tried to open a window, but there were several restaurant vent hoods in the alley so the smell was unbearable.
6.0 Good
Pros:
Cons: Room different than advertised pictures. Had to open the window because in the winter the heat runs non stop and you cant turn it off. Waste.
7.7 Good
Pros: Location was central to Rock Plaza and Convenient Subway access to E and 4-5-6. Also the Hilton/Doubletree staff is always a plus.
Cons: The thermostat didn’t work and even after maintenance came by it remained inoperable. At least it didn’t drop below 70. Also, first morning the hot water for the shower was barely Luke warm. Fortunately, it warmed up to a comfortable temp during the next 2 days. Lastly, the bathroom looked like it needed work with clearly visible rust around some of the tub area, and water damage on the ceiling. Certainly, not what I would expect from a Doubletree.
7.9 Good
Pros:
Cons: The menu at the bar/restaurant should offer a wider variety of food to choose from since there is no real restaurant for dinner on premises. The quality of food is poor....
7.0 Good
Pros: The hotel is located in a very good area. There is a metro stop just steps from the hotel and you can walk to many places.
Cons: The staff that handled our check in was very rude, it was a woman. She did not answer our questions and was dismissive. We did not feel welcomed. There was a loud valve in the room that we requested service for.
9.0 Excellent
Pros: Being upgraded
Cons: No
8.0 Excellent
Pros: Fabulous exercise room
Cons:
5.0 Okay
Pros: Location and accessibility
Cons: Very rude and indifferent Front Office staff . They could
The DoubleTree by Hilton Hotel Metropolitan - New York City is perfectly located at Lexington Avenue, at 51st Street, in the heart of Midtown Manhattan’s fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdale’s, Madison Avenue shopping, the United Nations, Central Park, St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan completed a $25 million transformation project in summer 2012 that restored this landmark hotel to its former glory. The Grand Central Terminal and all major bus and subway lines are within walking distance. The hotel offers 764 guest rooms, including 22 suites, that were pristinely renovated in summer 2012. In-room amenities include a 37-inch flat-screen TV, cordless telephone and work desk with ergonomic chair set amid contemporary, sleek decor. Met Grill is the hotel’s restaurant, open for breakfast; Met Lounge is a trendy bar located in the lobby. Additional hotel amenities include complimentary 24-hour business center, complimentary 24-hour fitness center, room service, nail salon, barbershop, gift shop and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 12,000 sq. ft. of modern event space that includes a Ballroom, two boardrooms and two glass-enclosed Penthouses with balconies. Business travelers will be pleased with the hotel’s newly renovated accommodations and convenient location close to many Fortune 500 companies. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, the DoubleTree by Hilton Metropolitan Hotel places you in the center of Midtown Manhattan excitement. The hotel is 100 percent non-smoking. Self and valet parking are available. The hotel allows pets under 60 lbs. There is 24-hour Security onsite.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 6.3 Good
Based on 11,460 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Perfect location for Times Square and all the Broadway shows. Beautiful Lobby and very nice room.
Excellent
10.0
Pros: The staff was Amazing Especially Allison who helped us at the front desk
Excellent
10.0
Pros: Location, clean, staff, accomodation, space, comfortable.
Good
6.0
Pros: Allison at the reception desk was super nice, helpful and accommodating. She fixed the room issue. She gave us a good restaurant suggestion, and just was very pleasant to speak with. She made my wife and I's stay that much better.
Mediocre
2.0
Pros: The location.
Mediocre
3.0
Pros: The only nice thing about this hotel was location.
Good
6.0
Pros: I really loved the location of this property! It is around all of the restaurants, theaters, and stores. The staff are kind, but you have to wait in line for EVERYTHING.
Mediocre
3.0
Pros: The location is good
Mediocre
2.0
Pros: Good location and door service.
Poor
1.0
Pros: Nothing
Excellent
10.0
Pros: location
Good
7.0
Pros: Perfect location, convenient to Times Square without being in the middle of it, and close walk to amazing restaurants!
Details
Reviews
Overall 6.3 Good
Based on 11,460 reviews
Location
9.6
WiFi
6.7
Service
6.2
Value
5.0
Food
4.8
Comfort
4.5
Wellness
4.5
Breakfast
4.0
Room
3.5
Amenities
3.2
Vibe
2.9
Bar
2.8
Cleanliness
2.2
Location
9.8
Service
6.1
WiFi
5.0
Breakfast
4.6
Food
4.5
Wellness
4.4
Comfort
3.5
Amenities
3.4
Bar
3.2
Vibe
3.0
Room
3.0
Cleanliness
2.3
Location
9.4
Service
6.7
Food
5.3
Value
4.8
Comfort
4.7
WiFi
4.4
Breakfast
3.8
Room
3.8
Cleanliness
2.6
Vibe
2.3
Amenities
2.1
Location
9.5
Service
6.5
Comfort
3.7
Amenities
3.6
Vibe
2.9
Room
2.6
Cleanliness
1.9
Location
9.7
Service
5.4
Value
5.0
Room
4.2
Amenities
3.0
Vibe
2.3
Cleanliness
2.2
10.0 Excellent
Pros: Perfect location for Times Square and all the Broadway shows. Beautiful Lobby and very nice room.
Cons: Parking garage next to the hotel only accepts the discount parking ticket if you are in the parking garage less than 12 hours. However, the hotel did verify w them that I was a guest so they did give me a small discount off the almost $60 a day parking price.
10.0 Excellent
Pros: The staff was Amazing Especially Allison who helped us at the front desk
Cons:
10.0 Excellent
Pros: Location, clean, staff, accomodation, space, comfortable.
Cons: No
6.0 Good
Pros: Allison at the reception desk was super nice, helpful and accommodating. She fixed the room issue. She gave us a good restaurant suggestion, and just was very pleasant to speak with. She made my wife and I's stay that much better.
Cons: The room i got looked nothing like the room i chose on the website when i booked. Was very old and dingie looking, had no fridge like the one i was led to believe the paid for.. very upsetting.
2.0 Mediocre
Pros: The location.
Cons: We have a pathetic hotel that pretends to be top notch. I stayed here from Nov. 2 to Nov. 6, which was my birthday. From being cold to a slow drain, to leaks in the ceiling to torn carpet, this is NOT a 4 star hotel and it is an insult to call it such.
3.0 Mediocre
Pros: The only nice thing about this hotel was location.
Cons: The room was old, dirty and dingy. The bathroom was even worse with broken old tiles and a tub !! I expected a shower. The phone and lights did not work and the heat was stuck on 80 degrees. I called the front desk for help and no one was sent.
6.0 Good
Pros: I really loved the location of this property! It is around all of the restaurants, theaters, and stores. The staff are kind, but you have to wait in line for EVERYTHING.
Cons: It is very dingy. The elevators really need upgrading as they stop on almost every floor even when the elevator is full. If you have a "city view" and you are on a higher floor, this could ALMOST deter you from going out.
3.0 Mediocre
Pros: The location is good
Cons: My room was next to service room. I stayed one. But too noisy. Next room was baby. Baby cried during night. I m very desapointed. I can not relax Room number 1725
2.0 Mediocre
Pros: Good location and door service.
Cons: It all started when we arrived late at night (after advising we would have late check-in) and a room wasn't available. There were others who had been waiting 4-6hrs. We had flown 30hrs from Australia and this just wasn't good enough. When we finally got to talk to a staff member, who could have mitigated our distress if she was reasonable and apologetic, she responded sarcastically, condescendingly and was blatantly RUDE! We managed to receive a room just before midnight which had STICKY TAPE to hold the wall paper together. The bathroom walls were buckled from water damage, the room was dusty, decor was dated and there was a used soap bar in the shower! The cleanliness was below standard. Also - the concierge asked for a TIP to hold our LUGGAGE when we had no choice but to stall our bags while they tried to find us a room. The most awful hotel experience we have ever had. Although a partial refund for the first night was given on check-out after we asked for it, this was done as though they were stretching themselves and doing us a 'favour', when it should have not even have needed to be discussed in the first place and been an act of common hospitality!
1.0 Poor
Pros: Nothing
Cons: Heating/AC did not work NO WATER OR TOILET FROM 10pm-3am No compensation given for missing amenities Hotel charged us an extra $40 for a resort fee Hotel was disgusting old and dirty Manager never got back to us after we filed a complaint
10.0 Excellent
Pros: location
Cons: not clean, stains on carpet, ceiling peeling in bathroom, wallpaper peeling in guest room. A/C didn't work.
7.0 Good
Pros: Perfect location, convenient to Times Square without being in the middle of it, and close walk to amazing restaurants!
Cons: The rooms seemed outdated for the price, the elevator was so slow it added an extra 5-10 minutes! the staff working did not help for customer service, the bag check was out the door every time and the 10 employees not helping anyone refused to help.
With a stay at The Manhattan at Times Square Hotel, you'll be centrally located in New York, steps from Broadway Theatre and 3 minutes by foot from Ed Sullivan Theater. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 5.7 Okay
Based on 56,251 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Pros: The location was great and I would visit this hotel again for that reason only.
Mediocre
2.0
Excellent
8.0
Pros: It was very well organized
Okay
4.8
Pros: They did switch my room when the first was disgusting. The manager at the desk was very nice.
Just pay the extra money and take a renovated room. The renovated room was a typical nyc hotel where I felt safe and comfortable.
Mediocre
3.0
Pros: Great location, in the centre of Manhattan, close to metro, and walking distance to different attractions and landmarks.
Good
7.0
Pros: breakfast was good but not on location. Location is superb, near the train station. Macy's and the subway.Staff are always helpful.
Excellent
8.0
Pros: La ubicación...
Okay
4.8
Pros: The location
Good
6.2
Pros: I got stuck in NY when my flight was cancelled, and Hotel Pennsylvania had a room. The location is excellent - right across from Penn Station, so it was easy to catch my train the next morning.
Good
6.0
Pros: Only the place of the hotel was amazing
Mediocre
3.7
Pros: The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Okay
4.0
Pros: Location
Details
Reviews
Overall 5.7 Okay
Based on 56,251 reviews
Location
9.5
WiFi
6.4
Breakfast
4.0
Service
3.5
Room
3.1
Vibe
2.3
Cleanliness
1.7
Beach
1.7
Location
9.5
WiFi
5.4
Breakfast
4.4
Service
4.3
Room
3.2
Vibe
2.7
Cleanliness
1.6
Location
9.5
WiFi
4.7
Service
4.2
Breakfast
3.9
Room
3.8
Vibe
2.5
Cleanliness
2.2
Location
9.3
WiFi
5.0
Service
4.4
Room
3.7
Breakfast
3.2
Vibe
2.6
Cleanliness
2.3
Location
9.5
Value
5.5
WiFi
4.5
Food
3.7
Service
3.5
Breakfast
3.2
Vibe
2.9
Room
2.8
Cleanliness
1.6
6.0 Good
Pros: The location was great and I would visit this hotel again for that reason only.
Cons: The rooms were very outdated. The bath was very old and uncomfortable and the cushions on the bed were basically non existent.
2.0 Mediocre
Pros:
Cons: You should take this hotel off of your site — it is a disgrace.
8.0 Excellent
Pros: It was very well organized
Cons: They need to enforce the no smoking rule there were people smoking in the hotel a few doors down
4.8 Okay
Pros: They did switch my room when the first was disgusting. The manager at the desk was very nice.
Just pay the extra money and take a renovated room. The renovated room was a typical nyc hotel where I felt safe and comfortable.
Cons: I originally did not choose to stay in a renovated room,thinking that it was only for a night and I’d really only be sleeping in the room. But the “classic” room I was given was beyond disgusting and unsanitary- stained sheets, old carpet, the window was left open and held up by the drain stopper from the bathroom sink. There was no shower curtain and when I asked the attendant in the hall for one she handed it to me and had me put it up. Debris and mold could be seen in the a/c vent. There were unknown marks on the carpet.
The valet insisted on a tip before taking my car. The bell captain was rude.
3.0 Mediocre
Pros: Great location, in the centre of Manhattan, close to metro, and walking distance to different attractions and landmarks.
Cons: Hôtel very old, carpet in the room and corridor are dirty and worn. The doors are very old and cracked. Staff are rude and not welcoming, at the café where we had breakfast.
7.0 Good
Pros: breakfast was good but not on location. Location is superb, near the train station. Macy's and the subway.Staff are always helpful.
Cons: resort fee is too high.
8.0 Excellent
Pros: La ubicación...
Cons: Internet service too slow and every time I asked for the password and did not let you connect. Some receptionist are not friendly
4.8 Okay
Pros: The location
Cons: The hotel was very dated. Paint peeling off.
6.2 Good
Pros: I got stuck in NY when my flight was cancelled, and Hotel Pennsylvania had a room. The location is excellent - right across from Penn Station, so it was easy to catch my train the next morning.
Cons: The entire hotel is quite dated, and there were very few amenities in the room (no hair dryer or robe, just shampoo and soap). Check-in took 45+ minutes even at 11 pm.
6.0 Good
Pros: Only the place of the hotel was amazing
Cons: The breakfast and service need more improvenent
3.7 Mediocre
Pros: The location is the only thing that can be rescued from this hotel. Crossing the street is the Pennsylvania station and there are several subway stations within a couple of blocks.
Cons: Cleaning. the carpet showed that it was several years old without being washed. In the shower, the bathroom tiles were dirty with mold, you could tell he had a long time without being thoroughly washed. On the false right, there was a hole covered with a rag or something that looked like a sock. The beds creaked a lot. I cannot understand a hotel with such demand has rooms that not a one-star hotel has.
4.0 Okay
Pros: Location
Cons: Cleanliness, staff, getting car out of valet and they lost the ticket twice, long line for checkin, breakfast was less than continental, room had mold and rust everywhere, wallpaper peeling off walls, carpet had tons of stains, smelled like smoke in the non smoking room...etc...
With a stay at Hotel Pennsylvania, you'll be centrally located in New York, steps from Madison Square Garden and within a 10-minute walk of Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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