New York hotels near Bloomingdale's
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With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Overall 8.9 Excellent
Based on 4,520 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Excellent
9.2
Pros: The main entrance and lobby look fantastic! The staff are exceptionally warm and friendly, very helpful, and really show concern for their guests. Kudos especially to Norma at Front Desk for doing her best to get us 2 rooms on the same floor and as close to each other as possible and helping us arrange for late check out. The Concierge team is topnotch, giving really good restaurant recommendations. The rooms are spacious and tastefully updated.
Excellent
9.2
Pros: I liked the ambiance of the hotel. Room was spacious and comfortable. Location is fantastic. Staff was friendly.
Good
7.1
Pros: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Excellent
9.0
Pros: location
Good
6.3
Pros: Very good staff with warm and professional attitude.
Excellent
10.0
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Good
6.5
Excellent
10.0
Pros: The bed was comfortable. The service was great
Excellent
10.0
Pros: The staff adjusted an error in the hotels reservation immediately, at check in.
Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.
Excellent
8.5
Pros: It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consisted of small bites - all delicious and inclusive with your stay. My boyfriend had to work during our visit and a shuttle was provided to the financial district. The staff were excellent and very friendly.
Details
Reviews
Overall 8.9 Excellent
Based on 4,520 reviews
Location
9.7
Service
8.2
Amenities
8.1
Vibe
7.9
Comfort
7.8
Room
7.6
Food
5.1
Breakfast
4.7
WiFi
3.8
Value
3.1
Location
9.7
Service
7.8
Room
6.5
Food
5.2
Breakfast
4.2
Value
2.5
WiFi
2.2
Location
9.6
Amenities
8.5
Comfort
7.6
Service
7.6
Room
6.9
Food
5.4
Value
2.8
WiFi
1.7
Location
9.6
Service
8.4
Comfort
7.9
Room
6.7
Value
2.6
Location
9.8
Service
7.7
Room
6.5
10.0 Excellent
Pros: Everything
Cons:
10.0 Excellent
Pros: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Cons: Bar prices are very expensive.
9.2 Excellent
Pros: The main entrance and lobby look fantastic! The staff are exceptionally warm and friendly, very helpful, and really show concern for their guests. Kudos especially to Norma at Front Desk for doing her best to get us 2 rooms on the same floor and as close to each other as possible and helping us arrange for late check out. The Concierge team is topnotch, giving really good restaurant recommendations. The rooms are spacious and tastefully updated.
Cons: While the rooms have been renovated, the bathrooms are a little dated.
9.2 Excellent
Pros: I liked the ambiance of the hotel. Room was spacious and comfortable. Location is fantastic. Staff was friendly.
Cons: Outdated feel of the room, no coffee/tea and kettle
7.1 Good
Pros: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Cons: Beds quite small in standard rooms, and extras are expensive.
9.0 Excellent
Pros: location
Cons: All good, room was small but adequate
6.3 Good
Pros: Very good staff with warm and professional attitude.
Cons: Almost USD 300/night I could stay in a hotel in the same area with much, much better amenities.
10.0 Excellent
Pros: We had a wonderful stay at the Lotte NY Palace hotel. Staff was excellent, At the front desk did a great job checking us in and went above and beyond checking us in early and was helpful with a question regarding wifi.
Cons:
6.5 Good
Pros:
Cons: They need to upgrade rooms, hotel is getting old need to renovate ASAP
10.0 Excellent
Pros: The bed was comfortable. The service was great
Cons:
10.0 Excellent
Pros: The staff adjusted an error in the hotels reservation immediately, at check in.
Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.
Cons:
8.5 Excellent
Pros: It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consisted of small bites - all delicious and inclusive with your stay. My boyfriend had to work during our visit and a shuttle was provided to the financial district. The staff were excellent and very friendly.
Cons: We had a bit of a situation where we found rotten food in our mini fridge leftover from previous guests. The manager was very accommodating and provided great customer service. The only other negatives were that the internet was not included with your stay and the bellman/greeters stood by the door but did not open the doors for you which I found a bit odd.
With a stay at Lotte New York Palace, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from St. Patrick's Cathedral. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service.
Loews Regency New York Hotel has defined Park Avenue hospitality since the moment it opened its doors in 1963. Today—five decades and a recent $100-million dollar renovation later—Loews Regency New York Hotel is still setting standards in sophistication.
Overall 8.8 Excellent
Based on 1,517 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The whole experience was wonderful. The check-in was easy and so was the check-out. You staff was so kind and helpful. Even the room service was a good experience! Thank you so much for everything. Can’t wait to bring my daughter and granddaughter back again.
Okay
5.0
Pros: Nothing really stood out as being far superior to other hotels I have stayed in.
Good
6.0
Pros: Nice room
Excellent
9.6
Pros: The hotel is very well located and thecrooms are spacious. The porters remembered our family from many years back and were very happy to see us.
Excellent
10.0
Pros: The bed was very comfy.
Excellent
8.0
Pros: It’s in a good location.
Excellent
9.6
Pros: Room size, location, staff
Excellent
8.2
Pros: NICE HOTEL
Excellent
10.0
Pros: The staff. Blizzard conditions, cranky travelers, brutal cold, they managed to make everyone feel welcome, meet requests and minimize wait times.
Excellent
9.0
Pros: Pet friendly, with no size limit.
Excellent
10.0
Pros: The staff was very friendly and accommodating. I was upgraded to a room that was well beyond what I was expecting.
Mediocre
3.0
Pros: Location, well decorated nice rooms
Details
Reviews
Overall 8.8 Excellent
Based on 1,517 reviews
Location
9.7
Wellness
9.0
WiFi
8.6
Vibe
8.2
Service
8.1
Room
7.3
Comfort
6.8
Breakfast
6.3
Value
4.2
Location
9.8
Service
8.4
Room
6.5
Comfort
6.3
Value
3.8
Location
9.8
Service
8.1
Room
6.7
Comfort
6.6
Location
9.5
Service
7.8
Food
7.1
Room
6.5
Value
4.2
10.0 Excellent
Pros: The whole experience was wonderful. The check-in was easy and so was the check-out. You staff was so kind and helpful. Even the room service was a good experience! Thank you so much for everything. Can’t wait to bring my daughter and granddaughter back again.
Cons: Everything is so expensive…but of course it’s New York and expected.
5.0 Okay
Pros: Nothing really stood out as being far superior to other hotels I have stayed in.
Cons: Hotel charged me twice for same stay! Spent days trying to clear that up. For the price, should provide service to and from airport. Views are non-existent. Nothing but a brick wall and people peering at you from their windows so had to keep blinds closed
6.0 Good
Pros: Nice room
Cons: I did not like that the hidden fee for the stay
9.6 Excellent
Pros: The hotel is very well located and thecrooms are spacious. The porters remembered our family from many years back and were very happy to see us.
Cons:
10.0 Excellent
Pros: The bed was very comfy.
Cons: The check-in process is hectic around New Years Eve.
8.0 Excellent
Pros: It’s in a good location.
Cons: Bathrooms in the room are very small. Restaurant is way overpriced. We went to get coffee at 10:05 am and the staff was very rude and said we should have been there before 10 am and he had it in his hands.
9.6 Excellent
Pros: Room size, location, staff
Cons: Bar and room-in dining could be less expensive
8.2 Excellent
Pros: NICE HOTEL
Cons: the room was very small, dark and a tiny tiny bathroom.
10.0 Excellent
Pros: The staff. Blizzard conditions, cranky travelers, brutal cold, they managed to make everyone feel welcome, meet requests and minimize wait times.
Cons: They will not serve the club sandwich in the dining room at dinner.at night, I do not want room service dishes/smells in my room -- and that would not make the club sandwich available. And the restaurants menu was pretty boring...
9.0 Excellent
Pros: Pet friendly, with no size limit.
Cons: Ice machines would be more convenient than waiting for room service.
10.0 Excellent
Pros: The staff was very friendly and accommodating. I was upgraded to a room that was well beyond what I was expecting.
Cons:
3.0 Mediocre
Pros: Location, well decorated nice rooms
Cons: Bad room service food, no room cleaning or towel replacement unmade bed, dishes left in hall for very long time. Problems with mini bar and tv service. Reported at checkout, heard noth from manager
Loews Regency New York Hotel has defined Park Avenue hospitality since the moment it opened its doors in 1963. Today—five decades and a recent $100-million dollar renovation later—Loews Regency New York Hotel is still setting standards in sophistication.
With a stay at Fitzpatrick Grand Central, you'll be centrally located in New York, steps from Chrysler Building and 4 minutes by foot from Grand Central Terminal. Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby.
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Overall 8.8 Excellent
Based on 1,272 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Tavern adjoined. Great waitperson Josh!
Excellent
10.0
Pros: I chose this hotel for its proximity to a Gala that i was attending. Everything went smoothly, although I didn't have much time to spend in the hotel.
Excellent
10.0
Pros: everything from staff to rooms to restaurant.
Good
6.7
Pros: Clean comfortable and good location
Excellent
8.0
Pros: wonderful Irish hospitality, comfortable room, prompt service when needed, good location
Good
7.0
Pros: Location was perfect, hotel was easy to find by taxi, close to the subway. The staff were extremely friendly and helpful in this hotel, more so than I have experienced in other places. At check in we had Cliodhna who was so friendly and let us know about the adjacent bar which we decided to avail of straight away as we were hungry after our flight. On our first night we were so tired when we arrived back to the hotel and forgot to pick up water, Cliodhna was very kind and got us 2 bottles straight away when we asked for directions to the closest shop. Any time we had a question or query the staff were great. We dealt with Ian and Conor also, both very friendly and super helpful. Unfortunately, I had to call Conor in reception in the middle of the night as our room neighbour had fallen asleep and left the TV on which kept waking me up as it was on the wall that backed onto our headboard. He was so good though and promised he would get it resolved asap and within 5mins everything was, thank you! The room was a lovely, the perfect size and it had everything we needed. Each day it was cleaned, and we were left bottles of water and chocolates, a lovely touch. The bar next store was lovely, we had a small bite 2 afternoons and had 2 drinks one night, the staff were very friendly, and it is a nice busy little spot.
Excellent
10.0
Pros: Very pretty hotel rooms very clean staff very friendly
Excellent
10.0
Pros: The staff are so friendly and go out their way to help when required. The central location is a dream and the breakfast is gorgeous.
Okay
4.5
Excellent
10.0
Pros: Amazing hotel and they upgraded us to the Jim Sheridan suite, the beds are so comfy
Good
7.9
Pros: Location
Excellent
10.0
Pros: Great location. Great bathroom. Great staff.
Details
Reviews
Overall 8.8 Excellent
Based on 1,272 reviews
Location
9.8
Service
9.3
Bar
7.5
Room
7.4
Breakfast
6.5
WiFi
5.3
Value
5.1
Wellness
3.0
Location
9.7
Service
9.6
Bar
7.7
Room
7.1
Breakfast
6.2
Comfort
5.9
Value
4.9
WiFi
3.0
Location
9.9
Service
9.2
Cleanliness
8.4
Bar
7.4
Room
7.1
Location
9.8
Service
9.4
Room
6.7
Comfort
6.4
WiFi
4.0
Location
9.8
Service
9.0
Room
6.7
Value
4.6
WiFi
2.6
10.0 Excellent
Pros: Tavern adjoined. Great waitperson Josh!
Cons:
10.0 Excellent
Pros: I chose this hotel for its proximity to a Gala that i was attending. Everything went smoothly, although I didn't have much time to spend in the hotel.
Cons:
10.0 Excellent
Pros: everything from staff to rooms to restaurant.
Cons: nothing everything was fantastic
6.7 Good
Pros: Clean comfortable and good location
Cons: Very small hotel with limited facilities.
8.0 Excellent
Pros: wonderful Irish hospitality, comfortable room, prompt service when needed, good location
Cons: n/a
7.0 Good
Pros: Location was perfect, hotel was easy to find by taxi, close to the subway. The staff were extremely friendly and helpful in this hotel, more so than I have experienced in other places. At check in we had Cliodhna who was so friendly and let us know about the adjacent bar which we decided to avail of straight away as we were hungry after our flight. On our first night we were so tired when we arrived back to the hotel and forgot to pick up water, Cliodhna was very kind and got us 2 bottles straight away when we asked for directions to the closest shop. Any time we had a question or query the staff were great. We dealt with Ian and Conor also, both very friendly and super helpful. Unfortunately, I had to call Conor in reception in the middle of the night as our room neighbour had fallen asleep and left the TV on which kept waking me up as it was on the wall that backed onto our headboard. He was so good though and promised he would get it resolved asap and within 5mins everything was, thank you! The room was a lovely, the perfect size and it had everything we needed. Each day it was cleaned, and we were left bottles of water and chocolates, a lovely touch. The bar next store was lovely, we had a small bite 2 afternoons and had 2 drinks one night, the staff were very friendly, and it is a nice busy little spot.
Cons: We had challenges with the temperature in our bedroom (room 806) - the room temp was sitting at 75-76F most of the time, which was uncomfortable to sleep in and have showers, use the hair dryer etc. We could not get the air conditioning system to switch on. We reported this however one morning and it was fixed when we returned but then that night it stopped again. This is when we dealt with Conor who I have to say was super-efficient, informative and helpful. We returned to the bar for a drink after our meal and he updated us when we arrived and told us they have a room on standby ready for us to sleep in if we were not happy with the temp. This was a lovely touch and put our minds at rest. He also provided us with a drinks voucher for the inconvenience caused. To be honest neither of us have had such good service when we stayed in a hotel before, the team really went above and beyond to ensure we were happy. We wanted to get some laundry done. I was a little surprised when I called the number noted and i was transferred directly to reception who asked me to bring the laundry down when I was leaving, something I have never experienced before - I think it would be nicer for the guest to not have to worry about this. On our 2nd last night we were extremely tired after our days of exploring so we decided to stay in and order room service. My partner ordered the food and he said whoever took the order was extremely abrupt on the phone. Just thought it would be useful to provide this feedback as we felt this service did not reflect the other staff's service which we experienced. Our room was lovely and was perfect size wise for what we needed. I do feel it is a little dated and could do with being modernised.
10.0 Excellent
Pros: Very pretty hotel rooms very clean staff very friendly
Cons: Not a thing
10.0 Excellent
Pros: The staff are so friendly and go out their way to help when required. The central location is a dream and the breakfast is gorgeous.
Cons:
4.5 Okay
Pros:
Cons: Non blackout curtains on a large window facing a commercial building w lights on all night! Incredibly difficult to sleep in such circumstances. Very poor sound insulation as well. Could hear perfectly clear conversations from down the hall.
10.0 Excellent
Pros: Amazing hotel and they upgraded us to the Jim Sheridan suite, the beds are so comfy
Cons: Nothing
7.9 Good
Pros: Location
Cons: Room hadn’t been cleaned properly when I checked in. It was fine on other days.
10.0 Excellent
Pros: Great location. Great bathroom. Great staff.
Cons:
With a stay at Fitzpatrick Grand Central, you'll be centrally located in New York, steps from Chrysler Building and 4 minutes by foot from Grand Central Terminal. Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby.
For over 100 years, The Plaza has been the New York hotel to see and be seen. From its original 19th century construction to its magnificent $450 million dollar restoration in 2008, the world's most famous hotel has had a remarkable history. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites - which boast the largest square footage of any luxury hotel in New York City. For suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. Dining, shops, spa on site.
Overall 8.7 Excellent
Based on 7,887 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Luxurious and very comfortable. Beautiful room with the attention to detail you'd expect. Rose Bar was entertaining and comfortable. Staff are excellent on check in (and throughout).
Excellent
10.0
Pros: We stay there every time we go to NY we love it
Excellent
10.0
Pros: the location and old world charm are spectacular !
Good
6.3
Pros: Location and concierge staff
Mediocre
3.0
Excellent
9.6
Pros: Everything is incredible❤️❤️❤️
Excellent
9.6
Pros: So gorgeous and well tended
Excellent
10.0
Pros: Everything was run so smoothly
Excellent
10.0
Pros: Excellent service
Excellent
10.0
Pros: Extraordinary hotel by any measure, highly recommended!
Excellent
9.6
Pros: Everything was great! Stayed in this hotel only because of the movie “Home alone”
Okay
5.1
Pros: The hotel is a landmark. It is in a great location and gives great access to Central Park. It is also not too far of a walk to the theater district. The rooms were clean and spacious. The beds were comfortable.
Details
Reviews
Overall 8.7 Excellent
Based on 7,887 reviews
Location
9.2
Service
7.6
Food
7.6
Room
6.8
Bar
6.2
WiFi
6.2
Breakfast
6.0
Value
4.0
Cleanliness
3.9
Location
9.2
Service
7.3
Room
5.9
Bar
5.8
Breakfast
5.7
Food
5.2
Amenities
4.9
Value
4.3
WiFi
4.1
Cleanliness
3.0
Location
9.0
Service
8.0
Room
7.2
Bar
6.4
Breakfast
5.9
Amenities
4.7
Value
4.4
Cleanliness
3.7
Location
8.7
Service
7.1
Room
6.3
Bar
5.9
Breakfast
5.6
Cleanliness
4.4
Value
3.6
Location
9.1
Service
8.0
Vibe
6.6
Room
6.6
Cleanliness
4.7
Value
3.3
8.0 Excellent
Pros: Luxurious and very comfortable. Beautiful room with the attention to detail you'd expect. Rose Bar was entertaining and comfortable. Staff are excellent on check in (and throughout).
Cons: The lobby can be a bit impersonal and busy with all the tourists trying to get in and 'see the Plaza'. The elevators are small and one was not working, so it literally took about 10 minutes to get up to our room. And I found a nut on the floor of the room indicating it hadn't been vacuumed (only in a near-perfect hotel would I even mention such a small thing, but in the Plaza is was rare to find anything not perfect).
10.0 Excellent
Pros: We stay there every time we go to NY we love it
Cons: Every thing great
10.0 Excellent
Pros: the location and old world charm are spectacular !
Cons:
6.3 Good
Pros: Location and concierge staff
Cons: Tourist attraction as a paying guest have to queue to get in hotel and show room key which after 7 days gets laborious Manager refused to meet me to discuss
3.0 Mediocre
Pros:
Cons: overall appearance of the Hotel is dated all the furniture from the benches outside the elevators to the table and chairs in the lobby bar are old and dirty. The palm dinning room was way over priced for the food and service was horrible
9.6 Excellent
Pros: Everything is incredible❤️❤️❤️
Cons: Moquette in the room
9.6 Excellent
Pros: So gorgeous and well tended
Cons: Nothing at all - just a bit on the expensive side
10.0 Excellent
Pros: Everything was run so smoothly
Cons: Everything was as you would expect, perfect.
10.0 Excellent
Pros: Excellent service
Cons: No
10.0 Excellent
Pros: Extraordinary hotel by any measure, highly recommended!
Cons:
9.6 Excellent
Pros: Everything was great! Stayed in this hotel only because of the movie “Home alone”
Cons: A little overpriced
5.1 Okay
Pros: The hotel is a landmark. It is in a great location and gives great access to Central Park. It is also not too far of a walk to the theater district. The rooms were clean and spacious. The beds were comfortable.
Cons: The staff seemed indifferent. The revolving door wasn't working, so we had to go in through side doors. The doormen (sometimes as many as three) just stood around watching, not helping at all with the doors, which were heavy. Breakfast in the lobby: we were seated and I asked the purpose seating us to bring coffee. He said the server would be right with us. After 5 minutes there was no server to been seen. Why didn't the person seating us just bring us coffee? Very mediocre attitude. This hotel was not at all worth the price we paid.
For over 100 years, The Plaza has been the New York hotel to see and be seen. From its original 19th century construction to its magnificent $450 million dollar restoration in 2008, the world's most famous hotel has had a remarkable history. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites - which boast the largest square footage of any luxury hotel in New York City. For suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. Dining, shops, spa on site.
With a stay at Club Quarters Hotel, Grand Central, you'll be centrally located in New York, within a 5-minute walk of Chrysler Building and 5th Avenue. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 1150 square feet (107 square meters), including conference space. Self parking (subject to charges) is available onsite.
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Overall 8.7 Excellent
Based on 3,144 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Poor
1.0
Pros: I was severely bitten by bed bugs
Excellent
10.0
Pros: Excellent customer service
Excellent
9.6
Pros: Convenient location and dependable rooms - good for business travellers to mid town
Excellent
10.0
Pros: Location,size,amenities,staff all excellent Really didn't see room for improvement. Great value...
Excellent
10.0
Pros: Location and amenities. Great value!
Excellent
10.0
Pros: The location is key. Easy walk from Grand Central with rolling luggage.
Excellent
10.0
Pros: My bedroom was awesome! The staff, amazing! The brunette girl from Armenia, ravishing gorgeous!....and very nice, and stylish and beautiful (Oops, I repeated myself, im sorry!)
Excellent
8.0
Pros: Location was great. Enjoyed the 27th floor and for a disabled person was easy to negotiate throughout
Excellent
10.0
Pros: Well thought out rooms, efficient staff.
Excellent
10.0
Pros: Close to grand central
Okay
5.0
Excellent
10.0
Pros: Contemporary designed rooms, great comfort. Staff was awesome, checking was very quick and painless. The location is perfect for all accessing all of the city.
Details
Reviews
Overall 8.7 Excellent
Based on 3,144 reviews
Bar
9.7
Location
9.6
Service
9.3
Value
9.2
Food
9.2
WiFi
8.8
Amenities
7.6
Room
7.1
Breakfast
4.9
Bar
9.8
Location
9.6
Service
9.5
Value
9.3
Food
9.2
Cleanliness
8.9
Amenities
8.0
WiFi
8.0
Room
6.7
Breakfast
5.2
Location
9.7
Bar
9.7
Service
9.5
Value
9.2
Food
9.1
Amenities
7.4
Room
7.0
Breakfast
4.8
Location
9.6
Value
9.5
Bar
9.4
Food
8.9
Service
8.8
Amenities
7.2
Room
5.5
Breakfast
5.1
Location
9.6
Service
9.2
Value
9.1
Amenities
6.8
Room
6.3
1.0 Poor
Pros: I was severely bitten by bed bugs
Cons:
10.0 Excellent
Pros: Excellent customer service
Cons: No
9.6 Excellent
Pros: Convenient location and dependable rooms - good for business travellers to mid town
Cons:
10.0 Excellent
Pros: Location,size,amenities,staff all excellent Really didn't see room for improvement. Great value...
Cons:
10.0 Excellent
Pros: Location and amenities. Great value!
Cons: Everything was perfect.
10.0 Excellent
Pros: The location is key. Easy walk from Grand Central with rolling luggage.
Cons:
10.0 Excellent
Pros: My bedroom was awesome! The staff, amazing! The brunette girl from Armenia, ravishing gorgeous!....and very nice, and stylish and beautiful (Oops, I repeated myself, im sorry!)
Cons: Non fault of yours, but I forgot my ties in the room...
8.0 Excellent
Pros: Location was great. Enjoyed the 27th floor and for a disabled person was easy to negotiate throughout
Cons: The shower had issues. Shower head kept jumping off holder and the water drained onto the whole floor during each shower. No refrigerator in room was disappointing.
10.0 Excellent
Pros: Well thought out rooms, efficient staff.
Cons: Rear-facing room with view of a dungeon. Was changed to a slightly better room the next day.
10.0 Excellent
Pros: Close to grand central
Cons:
5.0 Okay
Pros:
Cons: The bathroom sink was clogged; shower curtain and not glass blindex in the shower...
10.0 Excellent
Pros: Contemporary designed rooms, great comfort. Staff was awesome, checking was very quick and painless. The location is perfect for all accessing all of the city.
Cons: It seems to be widespread in the city but this "resort fee" has got to stop. This hotel is not a resort. There are no steam rooms, hot tubs etc. Give me a break.
With a stay at Club Quarters Hotel, Grand Central, you'll be centrally located in New York, within a 5-minute walk of Chrysler Building and 5th Avenue. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New York? This hotel has facilities measuring 1150 square feet (107 square meters), including conference space. Self parking (subject to charges) is available onsite.
Discover the rich history and exquisite Art Deco-inspired decor of JW Marriott Essex House New York. Our luxury hotel is conveniently located adjacent to Central Park South and minutes from Lincoln Center, Columbus Circle and Fifth Avenue, as well as many other attractions. Distinctive, well-appointed rooms and suites feature Art Deco touches, plush bedding, marble bathrooms, mini-bars, ample desks and Wi-Fi. Spacious family connector rooms and suites benefit from expanded living areas and suites with terraces overlooking Central Park are available, as are pet-friendly accommodations. Replenish with a relaxing spa treatment, work out in our modern fitness center or indulge at our SOUTHGATE Bar & Restaurant before stepping out to explore NYC. Event planners appreciate our elegant hotel venues, which encompass more than 17,000 square feet of versatile event space, state-of-the-art audiovisual technology and expert catering. Experience an elevated Manhattan hotel experience at JW Marriott Essex House New York.
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Overall 8.7 Excellent
Based on 1,521 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
6.0
Pros: Location - cache
Good
7.7
Pros: Great breakfast
Clean room and comfortable bed
Excellent
8.0
Pros: Good room size for family. Location is excellent. Close to 5th ave, central park, and times square.
Excellent
10.0
Pros: The modern feel of the room, the spaciousness of the room, The location of the hotel and the views from the roon
Good
6.0
Excellent
9.0
Pros: Fabulous historic hotel in a prime location. Over-the-top helpful staff.
Okay
5.0
Pros: Location
Excellent
10.0
Poor
1.0
Pros: it was clean like a good motel ...this is the worlds most expensive motel. $650 per night before very high taxes its without soul or elegance
Excellent
10.0
Pros: 1st class all the way !!! Would definitely return !!
Okay
4.0
Excellent
10.0
Pros: Everything was totally top notch. The junior suite was bigger than expected. The location to Central Park couldn’t be any better. The staff was extraordinarily kind.
Details
Reviews
Overall 8.7 Excellent
Based on 1,521 reviews
Location
9.6
Service
8.0
WiFi
7.9
Amenities
7.5
Room
7.4
Breakfast
5.7
Cleanliness
5.2
Value
4.7
Location
9.5
Service
7.5
Room
6.6
Cleanliness
5.1
Value
4.7
Location
9.6
Service
8.1
Room
7.0
Room
5.7
6.0 Good
Pros: Location - cache
Cons: The room was tiny
7.7 Good
Pros: Great breakfast
Clean room and comfortable bed
Cons: Should give complimentary bottle water in room daily
8.0 Excellent
Pros: Good room size for family. Location is excellent. Close to 5th ave, central park, and times square.
Cons: No electric kettle. Have to pay $10 extra for it that comes with a tea set. Dont mind the $10 extra just didnt expect something so basic to be absent from a JW Marriot.
10.0 Excellent
Pros: The modern feel of the room, the spaciousness of the room, The location of the hotel and the views from the roon
Cons: The fact that we had to pay $75 to Park our car at the hotel
6.0 Good
Pros:
Cons: Even though I am Marriott gold we got a tiny room and exceedingly noisy
9.0 Excellent
Pros: Fabulous historic hotel in a prime location. Over-the-top helpful staff.
Cons: I would have liked a coffee pot in the room.
5.0 Okay
Pros: Location
Cons: Staff (apart from Oliver in the bar) There 3 small examples: Laundry back late They forgot my morning call And the car I booked and confirmed was going to the wrong airport’
10.0 Excellent
Pros:
Cons: Nothing but that we had to leave
1.0 Poor
Pros: it was clean like a good motel ...this is the worlds most expensive motel. $650 per night before very high taxes its without soul or elegance
Cons: small room very tiny closet. After entering the wonderful lobby...its all down hill
10.0 Excellent
Pros: 1st class all the way !!! Would definitely return !!
Cons:
4.0 Okay
Pros:
Cons: very small rooms poor decoration overpriced
10.0 Excellent
Pros: Everything was totally top notch. The junior suite was bigger than expected. The location to Central Park couldn’t be any better. The staff was extraordinarily kind.
Cons: Our car got a dent from the parking garage
Discover the rich history and exquisite Art Deco-inspired decor of JW Marriott Essex House New York. Our luxury hotel is conveniently located adjacent to Central Park South and minutes from Lincoln Center, Columbus Circle and Fifth Avenue, as well as many other attractions. Distinctive, well-appointed rooms and suites feature Art Deco touches, plush bedding, marble bathrooms, mini-bars, ample desks and Wi-Fi. Spacious family connector rooms and suites benefit from expanded living areas and suites with terraces overlooking Central Park are available, as are pet-friendly accommodations. Replenish with a relaxing spa treatment, work out in our modern fitness center or indulge at our SOUTHGATE Bar & Restaurant before stepping out to explore NYC. Event planners appreciate our elegant hotel venues, which encompass more than 17,000 square feet of versatile event space, state-of-the-art audiovisual technology and expert catering. Experience an elevated Manhattan hotel experience at JW Marriott Essex House New York.
Escape the ordinary with a stay at The Lexington Hotel, Autograph Collection. You'll appreciate our boutique sophistication and Jazz Age-inspired settings the moment you arrive. Seamlessly sample the best of Manhattan with our premier Midtown East location near Grand Central Terminal, Rockefeller Center and United Nations Headquarters. When you're not exploring the heart and soul of New York City, relax in our elegant rooms and suites with flat-panel TVs, oversized work desks and plush bedding for your ultimate comfort. Bring your four-legged friend along for your adventures thanks to our pet-friendly attitude. Refuel with a light breakfast and cup of coffee at our on-site StarbucksⓇ. In the evening, you can socialize with colleagues and loved ones over handcrafted cocktails from our lobby bar. No matter the time of day or night, enjoy a workout in our 24-hour fitness center. Inspire innovative ideas in our sophisticated meeting rooms. Savor your time away at The Lexington Hotel, Autograph Collection.
Overall 8.2 Excellent
Based on 4,644 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: Very clean. Good lobby bar. Great location.
Excellent
8.0
Pros: Clean and nice looking hotel with attentive staff, in a good location.
Good
7.0
Pros: Very friendly front desk staff. great location for everything. good buzz and a starbucks on site.
Good
7.0
Pros: The breakfast was good - enough variety for the guests. The lady who checked us in was very lovely and gave us good information. Its proximity to the UN HQ was an important factor for us. The checkout process was very smooth.
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: The staff was friendly and courteous regardless of the rush of people.
Excellent
8.0
Pros: staff, location and overall comfort
Poor
1.0
Pros: Very little
Good
7.0
Pros: The staff were very nice
Excellent
10.0
Pros: Loved the room; quietness; barcvoucher
Excellent
8.0
Pros: This hotel had our room ready when we arrived (10:30 am) and allowed us to check in early. Additionally, they provide you with a $20 beverage voucher to use. Please note that they charge an 18% service charge, so don't tip! Check in/out was smooth.
Excellent
8.0
Pros: Friendly clientele, location , happy hour (complimentary wine until 6.30pm), complimentary noodles of water, tea , coffee ..Nice touch. And complimentary $20 credit for bar
Details
Reviews
Overall 8.2 Excellent
Based on 4,644 reviews
Location
9.7
Wellness
8.9
WiFi
8.8
Vibe
8.7
Service
8.0
Amenities
7.9
Value
6.7
Room
5.5
Breakfast
5.1
Food
4.9
Comfort
3.2
Location
9.8
Service
8.8
Amenities
8.3
Value
6.7
Breakfast
5.2
Food
5.1
Room
4.7
Comfort
3.0
Location
9.8
Vibe
8.3
Amenities
8.2
Service
8.2
Bar
7.5
Value
6.5
Breakfast
5.2
Room
5.0
Food
4.8
Comfort
3.5
Location
9.5
Vibe
8.2
Service
8.0
Value
6.8
Room
4.5
Comfort
2.8
Location
9.5
Service
7.5
Value
6.3
Room
5.0
Breakfast
4.8
Comfort
2.9
9.2 Excellent
Pros: Very clean. Good lobby bar. Great location.
Cons: Nothing
8.0 Excellent
Pros: Clean and nice looking hotel with attentive staff, in a good location.
Cons: Very small room made smaller by old style tub and fixtures that stick out to the room. Most hotels that have room size challenges find a way to create more space. The bar was a bit of a rip off, even by NYC hotel bar standards.
7.0 Good
Pros: Very friendly front desk staff. great location for everything. good buzz and a starbucks on site.
Cons:
7.0 Good
Pros: The breakfast was good - enough variety for the guests. The lady who checked us in was very lovely and gave us good information. Its proximity to the UN HQ was an important factor for us. The checkout process was very smooth.
Cons: The room was smaller than expected, the bathtub was stained and there was construction work going on right outside my window which had a terrible view of the backs of other buildings. And the window did not open.
8.0 Excellent
Pros: Location
Cons: Very tiny room
10.0 Excellent
Pros: The staff was friendly and courteous regardless of the rush of people.
Cons: I did not like how the lobby filled with people to the point you could barely fit into the lobby. Although it was packed the staff handled the situation like champions and cycled people quickly.
8.0 Excellent
Pros: staff, location and overall comfort
Cons: drinks in the bar were a little expensive
1.0 Poor
Pros: Very little
Cons: I had to change my room three times because bathroom sinks had no running water. It was the worst hotel experience of my life having stayed in many hotels.
7.0 Good
Pros: The staff were very nice
Cons: the rooms in the hotel were freezing cold and did not have sufficient blankets. the sheets were extremely uncomfortable
10.0 Excellent
Pros: Loved the room; quietness; barcvoucher
Cons:
8.0 Excellent
Pros: This hotel had our room ready when we arrived (10:30 am) and allowed us to check in early. Additionally, they provide you with a $20 beverage voucher to use. Please note that they charge an 18% service charge, so don't tip! Check in/out was smooth.
Cons: Hotel rooms are very small- the smallest I have had in NYC. Check in did not inform us of check out time.
8.0 Excellent
Pros: Friendly clientele, location , happy hour (complimentary wine until 6.30pm), complimentary noodles of water, tea , coffee ..Nice touch. And complimentary $20 credit for bar
Cons: Being charged for luggage storage at $3 a suitcase when room wasn't ready on arrival. Being given a room beside the elevator when I had specifically requested a quiet room.
Escape the ordinary with a stay at The Lexington Hotel, Autograph Collection. You'll appreciate our boutique sophistication and Jazz Age-inspired settings the moment you arrive. Seamlessly sample the best of Manhattan with our premier Midtown East location near Grand Central Terminal, Rockefeller Center and United Nations Headquarters. When you're not exploring the heart and soul of New York City, relax in our elegant rooms and suites with flat-panel TVs, oversized work desks and plush bedding for your ultimate comfort. Bring your four-legged friend along for your adventures thanks to our pet-friendly attitude. Refuel with a light breakfast and cup of coffee at our on-site StarbucksⓇ. In the evening, you can socialize with colleagues and loved ones over handcrafted cocktails from our lobby bar. No matter the time of day or night, enjoy a workout in our 24-hour fitness center. Inspire innovative ideas in our sophisticated meeting rooms. Savor your time away at The Lexington Hotel, Autograph Collection.
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
Overall 8.1 Excellent
Based on 10,547 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: The location was central to most places we were going to. The lobby is definitely nicer than the room itself. My parents were also there and their room was brighter and more welcoming.
Excellent
10.0
Pros: Location, staff and concierge
Good
7.9
Pros: Location
Good
7.0
Excellent
8.0
Pros: Nice comfortable rooms. Lots of food choices in the hotel. Gym was nice. What was the best surprise is they actually give you a credit for the whole $30 "destination fee", instead of some other hotels that charge you $50 and give you a $10 credit.
Excellent
9.0
Pros: Middle of Manhattan, 15 minutes walk to times square. Or take Metro train to go to Wall Street or World Trade Center memorial just in 10-15 minutes. Metro station there is one in the front left side of the Hotel and one at the back of the property (bit of 5min walk)...Central park was 10minute walk away....we fully enjoyed NYC during our stay will come back to stay again...awesome american breakfast...but it is ore than enough far you....too many items to choose....thanks guys!
Excellent
9.6
Pros: It was located within walking distance of restaurants, theaters, Times Square, and other points of interest. Loved the corner room!
Excellent
9.2
Pros: Location and the amazing full buffet breakfast.
Good
6.0
Excellent
8.0
Pros: Excellent. The wait staff was excellent and professional
Good
6.0
Pros: I liked the location
Excellent
9.0
Pros: Our room was bigger than all others in previous stays in NYC. Everyone was friendly & helpful. Location was perfect for everything from Time Square to Central Park and all places in between. Plus, subway close to take adventures further away.
Details
Reviews
Overall 8.1 Excellent
Based on 10,547 reviews
Location
9.6
Wellness
8.9
Breakfast
8.3
Service
6.6
WiFi
6.2
Bar
6.0
Room
5.9
Vibe
5.6
Value
4.3
Location
9.6
Wellness
9.1
Breakfast
8.9
Cleanliness
6.2
Bar
5.7
Service
5.6
Room
5.2
Vibe
4.7
WiFi
4.7
Value
4.0
Location
9.7
Breakfast
8.0
Service
6.4
Value
4.9
Room
4.9
Vibe
4.5
Location
9.6
Breakfast
8.5
Cleanliness
6.3
Amenities
6.0
Room
5.8
Service
5.8
Vibe
5.1
Value
4.4
WiFi
4.3
Location
9.5
Breakfast
7.9
Service
6.5
Food
6.2
Comfort
5.6
Room
5.0
Value
4.8
Vibe
4.6
7.0 Good
Pros: The location was central to most places we were going to. The lobby is definitely nicer than the room itself. My parents were also there and their room was brighter and more welcoming.
Cons: Would have liked a more inviting room and better window view.
10.0 Excellent
Pros: Location, staff and concierge
Cons: Parking was not easy To locate but it all worked out
7.9 Good
Pros: Location
Cons: My reservation was doubled and they couldnt help me cancel one
7.0 Good
Pros:
Cons: Check in line long wait,.
8.0 Excellent
Pros: Nice comfortable rooms. Lots of food choices in the hotel. Gym was nice. What was the best surprise is they actually give you a credit for the whole $30 "destination fee", instead of some other hotels that charge you $50 and give you a $10 credit.
Cons: No refrigerator in the room
9.0 Excellent
Pros: Middle of Manhattan, 15 minutes walk to times square. Or take Metro train to go to Wall Street or World Trade Center memorial just in 10-15 minutes. Metro station there is one in the front left side of the Hotel and one at the back of the property (bit of 5min walk)...Central park was 10minute walk away....we fully enjoyed NYC during our stay will come back to stay again...awesome american breakfast...but it is ore than enough far you....too many items to choose....thanks guys!
Cons: Hotel was bit of noisey at the ground floor, may be too many outsiders come for the bar and restaurants. I didn't get the feel of a warmnees, quietness and peacefulness a the lobby which I usually get at other hotels, anyway its the busies tplace in the world, the Newyork City.
9.6 Excellent
Pros: It was located within walking distance of restaurants, theaters, Times Square, and other points of interest. Loved the corner room!
Cons: It would have been very convenient to have shuttle service to the airport. Also, would like the option of more than just a continental breakfast, perhaps short order cook to prepare omelettes or pancakes? Also, don’t care to be accosted in the lobby by salesmen selling memberships.
9.2 Excellent
Pros: Location and the amazing full buffet breakfast.
Cons: Nothing.
6.0 Good
Pros:
Cons: Noise
8.0 Excellent
Pros: Excellent. The wait staff was excellent and professional
Cons: The staff at the Coffee counter could be more attentive and quicker in their service. A lot of interaction with coworkers and not enough on servicing customers quickly. Management could kick in and help clients in line to expedite client turnover.
6.0 Good
Pros: I liked the location
Cons: Room very HOT. Could not get below 75 degrees, staff said no way to fix other than open windows. No coffee in room, line at coffee shop extremely long. They charge $5/bag to check bags with bellhop.
9.0 Excellent
Pros: Our room was bigger than all others in previous stays in NYC. Everyone was friendly & helpful. Location was perfect for everything from Time Square to Central Park and all places in between. Plus, subway close to take adventures further away.
Cons: Coffee in the room would be nice or at least some way to warm hot water for tea/coffee in the room.
Daily Mandatory Charge will be added to the room rate and includes: Urban Destination Charge with premium guest internet access (3 devices); daily $20 beverage credit in Lobby Lounge or Bridges Bar; daily $10 food credit in Herb N' Kitchen (grab and go only); local and toll-free calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites. Travelers select from a variety of modern, spacious guest rooms and suites featuring Hilton's Serenity comfortable bedding. Grab a bite to eat at Herb N’ Kitchen, featuring seasonal salads, artisanal sandwiches, brick oven pizzas, and specialty coffees. Stay cool in our Minus5 Ice Bar, where you can touch, feel, and explore handcrafted ice sculptures and ice architecture made from Canadian ice. Enjoy your favorite cocktails in our Lobby Lounge or Bridges Bar. Stay active during your stay in the hotel's 8,000 sq. ft. fitness center featuring modern strength, cardio and entertainment equipment, a Kinesis wall and resistance weights. New York Hilton Midtown is much more than a place to stay in New York City. It’s a place to experience the city in ways that will inspire, delight and even surprise you.
The only luxury all-suite hotel in Midtown Manhattan, Conrad New York Midtown (formerly The London NYC) opened in the fall of 2019 after a complete renovation. Luxury suites boast a generous amount of livable space (about 500 square feet), with each suite having a separate living room and bedroom. Perfectly situated in the heart of New York City’s vibrant Midtown neighborhood, the hotel is just steps from theaters, fine dining, and landmarks, including Central Park, the Museum of Modern Art, Rockefeller Center, Carnegie Hall, 5th Avenue shops, Times Square, and more. Soaring 54 floors above Manhattan, every suite has a north or south facing view of the city, including the park and the Hudson River. Our restaurant and bar - Dabble serves exquisitely crafted cocktails and contemporary and seasonal American cuisine. Amenities and features at a glance: - Suite size ranging from 500 sq. ft. to 3,000 sq. ft. - On-site restaurant and bar Dabble - One of the largest hotel gyms in Manhattan with natural daylight, open space and equipment ranging from cardio and free weights - 24-hour room service and curated minibar - 6000 sq. feet of flexible space with stunning views and the latest technology for unforgettable events - Complimentary standard WiFi in suites and public areas - Nespresso coffee machine and Kettle in every room - 24-hour business center - Valet parking - Turndown service - Pet friendly - Digital check-in through the Hilton Honors app and a digital room key - Choice of three luxury bath amenities: Shanghai Tang, Temple Spa, and Refinery
Overall 8.1 Excellent
Based on 442 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Spacious
Excellent
9.0
Pros: Room was beautiful, very comfy bed and amazing bathroom. Check in/out was simple
Good
7.0
Pros: Location, room style and decoration, toilets. The door man and bellboy are absolutely friendly and professional. The blonde lady and the white bold man with the beard at the concierge are very helpful.
Excellent
10.0
Pros: Room is beautiful and spacious. Staff were all wonderful and always so helpful!
Excellent
9.0
Pros: room size and cleaniiness
Excellent
9.2
Pros: Location and room size. Concierge and bell men exceptional.
Good
7.7
Pros: Hotel was wonderful.
Good
7.1
Pros: Location is great. Renovated old hotel.
Excellent
10.0
Pros: Cleanace and room size
Excellent
8.0
Pros: The en suite style is definitely great. Also the guest reception and checkout was fast and courteous.
Mediocre
3.4
Pros: The only reason I booked this hotel was because of the location
Excellent
10.0
Pros: The location was excellent, but the room itself was amazing! We were extremely impressed with the entire London NYC experience!
Details
Reviews
Overall 8.1 Excellent
Based on 442 reviews
Cleanliness
8.4
Comfort
8.5
Location
9.0
Services
7.6
Staff
7.9
Value for money
7.2
10.0 Excellent
Pros: Spacious
Cons: Slow elevators
9.0 Excellent
Pros: Room was beautiful, very comfy bed and amazing bathroom. Check in/out was simple
Cons: Loved almost everything, only small things.. Noisy heater in the bedroom when it turned off and on and not able to put anything in mini bar as it is weight sensitive- couldn't even buy milk for the coffee machine
7.0 Good
Pros: Location, room style and decoration, toilets. The door man and bellboy are absolutely friendly and professional. The blonde lady and the white bold man with the beard at the concierge are very helpful.
Cons: Bad smell in the room, slow and busy elevators, some staff are not friendly and kinda aggressive. To be precise, the latin lady at the reception and the black gentleman at the concierge. The lobby is too small for 5 stars hotel.
10.0 Excellent
Pros: Room is beautiful and spacious. Staff were all wonderful and always so helpful!
Cons: Minibar & room service is very, very expensive.
9.0 Excellent
Pros: room size and cleaniiness
Cons:
9.2 Excellent
Pros: Location and room size. Concierge and bell men exceptional.
Cons: Front desk staff could be friendlier and room wasn’t ready at check in.
7.7 Good
Pros: Hotel was wonderful.
Cons: I was charged by the hotel for my stay that I already pre-paid via Kayak and that rate was double! Kayak and the hotel did not communicate properly.
7.1 Good
Pros: Location is great. Renovated old hotel.
Cons: Never take “park view” room. It’s not worth it. You will never be able to really see park. There are 2 huge buildings closing the view. Just small part of park is available for view, but you will never get any positive emotions. Renovated but still rather old hotel. Heating system was working only in one room of two.
10.0 Excellent
Pros: Cleanace and room size
Cons: Hotel is renovating so a little inconvenience for us.
8.0 Excellent
Pros: The en suite style is definitely great. Also the guest reception and checkout was fast and courteous.
Cons: The reservation implied I would have a city view which was not the case on arrival. Being this was my birthday night that was meant to be part of the experience and it was not. This disappointed me.
3.4 Mediocre
Pros: The only reason I booked this hotel was because of the location
Cons: Old building doors to the room are very hard to open and close, beds are very uncomfortable I got a back pain and my son got the same back problem from the bad mattress
No coffee machine or any complimentary in a 5 Star suit, , They had a wrong fire alarm went on two nights on the roll around 1:00 o’clock in the morning woke us up and they didn’t do anything for it to make up to us
I travel a lot and always stay in 5 stars hotels all over the world
This hotel (London New York) was the worst hotel I ever stayed in for the last 10 years of my life
I suggest no one to stay in this hotel for any price
I wasted my $$$ money and plus I damaged my health by staying there
10.0 Excellent
Pros: The location was excellent, but the room itself was amazing! We were extremely impressed with the entire London NYC experience!
Cons: Nothing!!!
The only luxury all-suite hotel in Midtown Manhattan, Conrad New York Midtown (formerly The London NYC) opened in the fall of 2019 after a complete renovation. Luxury suites boast a generous amount of livable space (about 500 square feet), with each suite having a separate living room and bedroom. Perfectly situated in the heart of New York City’s vibrant Midtown neighborhood, the hotel is just steps from theaters, fine dining, and landmarks, including Central Park, the Museum of Modern Art, Rockefeller Center, Carnegie Hall, 5th Avenue shops, Times Square, and more. Soaring 54 floors above Manhattan, every suite has a north or south facing view of the city, including the park and the Hudson River. Our restaurant and bar - Dabble serves exquisitely crafted cocktails and contemporary and seasonal American cuisine. Amenities and features at a glance: - Suite size ranging from 500 sq. ft. to 3,000 sq. ft. - On-site restaurant and bar Dabble - One of the largest hotel gyms in Manhattan with natural daylight, open space and equipment ranging from cardio and free weights - 24-hour room service and curated minibar - 6000 sq. feet of flexible space with stunning views and the latest technology for unforgettable events - Complimentary standard WiFi in suites and public areas - Nespresso coffee machine and Kettle in every room - 24-hour business center - Valet parking - Turndown service - Pet friendly - Digital check-in through the Hilton Honors app and a digital room key - Choice of three luxury bath amenities: Shanghai Tang, Temple Spa, and Refinery
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Overall 8.0 Excellent
Based on 10,536 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Incredibly well designed to maximise the compact space. Such a great location. They even managed to fit a desk in so I could do work as needed.
Good
7.1
Pros: Compact room but has everything needed, even natural light. I had room with en suite toilet and shower.
Excellent
9.6
Pros: I liked the shower!
Excellent
9.0
Pros: Location
Good
7.1
Pros: Location and cleaning
Okay
4.0
Pros: Being an affordable place to sleep. But disappointed to not have a bathroom ensuite. I didn't realize when i booked this time. I normally get a room at Pod WITH a bathroom and it's fine. This one did not have one and was a real pain.
Excellent
9.0
Pros: They provided us with extra blankets as it started snowing and was extremely cold despite there being heaters in the rooms
Poor
1.0
Pros: Nothing place is small staff was terrible
Excellent
10.0
Pros: Perfect location, comfortable room
Excellent
9.0
Pros: Clean, newly white tiled bathrooms with new plumbing, (not the old original plumbing) provided a fresh look to a small but functional bathroom..... modern feel to the room as a whole but they clearly put the money into the washroom renovations... smart choice
Mediocre
2.0
Pros: It was clean.
Excellent
8.0
Pros: Location
Details
Reviews
Overall 8.0 Excellent
Based on 10,536 reviews
Location
9.6
WiFi
9.0
Food
8.2
Service
8.1
Vibe
7.9
Amenities
7.4
Room
5.7
Breakfast
4.9
Comfort
2.7
Location
9.5
Service
8.4
Food
8.3
WiFi
8.2
Vibe
7.9
Amenities
7.9
Breakfast
4.8
Room
4.5
Comfort
2.1
Location
9.5
Service
8.7
Food
8.4
WiFi
8.2
Amenities
8.1
Vibe
7.9
Room
5.8
Breakfast
5.0
Comfort
3.1
Location
9.5
Service
8.7
Food
8.5
WiFi
8.1
Room
5.7
Breakfast
4.7
Comfort
2.4
Location
9.6
Service
7.8
Amenities
7.4
Room
6.4
Comfort
3.5
10.0 Excellent
Pros: Incredibly well designed to maximise the compact space. Such a great location. They even managed to fit a desk in so I could do work as needed.
Cons:
7.1 Good
Pros: Compact room but has everything needed, even natural light. I had room with en suite toilet and shower.
Cons: Free coffee either in room or downstairs. I don’t mind the tiny room but not at the high price (over $200). Need USB outlets.
9.6 Excellent
Pros: I liked the shower!
Cons: Cleaning was too loud
9.0 Excellent
Pros: Location
Cons: The facilities are not as seen in the photos and each room should have its bathroom, sharing a bathroom with people you do not know is uncomfortable
7.1 Good
Pros: Location and cleaning
Cons: Air con system, reception team, noise
4.0 Okay
Pros: Being an affordable place to sleep. But disappointed to not have a bathroom ensuite. I didn't realize when i booked this time. I normally get a room at Pod WITH a bathroom and it's fine. This one did not have one and was a real pain.
Cons: CHECK to see if you have an en suite bathroom!
9.0 Excellent
Pros: They provided us with extra blankets as it started snowing and was extremely cold despite there being heaters in the rooms
Cons: I was once walked in on in the shower, which is not on part of the hotel to blame but maybe they could make sure the doors stayed locked once they’re locked from the inside so access cannot be gained from the outside. Despite this the shower was absolutely amazing after a day of walking around the cold city.
1.0 Poor
Pros: Nothing place is small staff was terrible
Cons: Everything
10.0 Excellent
Pros: Perfect location, comfortable room
Cons:
9.0 Excellent
Pros: Clean, newly white tiled bathrooms with new plumbing, (not the old original plumbing) provided a fresh look to a small but functional bathroom..... modern feel to the room as a whole but they clearly put the money into the washroom renovations... smart choice
Cons: Bed cd be a little softer.
2.0 Mediocre
Pros: It was clean.
Cons: The room that I reserved and the room that I was given were two different things. My husband and I were expecting at least a full bed, but were given bunk beds. The room did not even have its own toilet and shower!
8.0 Excellent
Pros: Location
Cons: Beds
Perfectly located on a charming, tree-lined block in Midtown Manhattan, our recently renovated hotel makes it easy to experience it all without spending it all on your hotel room. At the hotel, youll find comfortable, inviting spaces for relaxing or catching up with work, from our chic, comfy hotel rooms to our caf, patio and courtyard, and al fresco rooftop.
Passionate and provocative, The Maxwell New York City is a distinctive destination in Midtown Manhattan. Enjoy a brilliant travel experience at our hotel, as NYC must-sees like Times Square, Rockefeller Center, Fifth Avenue and Grand Central Terminal are all within reach. Intuitively designed, our hotel rooms and suites beckon travelers visiting New York to relax and recharge. Amenities include plush pillow top beds, state-of-the-art technology, and rejuvenating bath amenities. Stop by our revamped Living Room for conversation and cocktails or savor fresh favorites at Heartbeat, our casual hotel eatery. Out-of-the-box ideas come to life in our innovative meeting room spaces, while our Midtown Manhattan event venues set the stage for fairytale weddings in NYC. No matter what inspires you, The Maxwell New York City indulges your passion.
Overall 8.0 Excellent
Based on 3,964 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.0
Pros: Location was fine
Excellent
9.0
Excellent
8.0
Pros: location
Excellent
9.0
Pros: Perfect location (5 minutes to the Rockefeller), super nice personnel, got updraded to a junior suite (spacious, comfortable, quiet)
Poor
1.0
Pros: Location
Good
7.0
Pros: Excellent location for exploring Mid Town.
Excellent
10.0
Pros: Staff. I sat at the bar with my credit and found your bartender to be very attentive and an asset to this location.
Excellent
9.6
Pros: FOM very professional and good sales person
Excellent
10.0
Pros: Complimentary breakfast was very good !!
Excellent
8.0
Pros: Busy bar and restaurant, great location... ensuite was slightly too small with giant size basin taking up the space and hard to clean places. Bathroom was slightly dated and could do with an upgrade but overall a very comfortable, quiet stay within walking distance to most attractions.
Good
7.0
Pros: Very good location and price quality, Mid town located and metro nearby. From here to almost every highlight within 30 minutes
Okay
4.0
Pros: Some of staff members are kind. The location was not bad.
Details
Reviews
Overall 8.0 Excellent
Based on 3,964 reviews
Location
9.6
Wellness
9.1
Service
7.3
Breakfast
7.2
Value
6.0
Room
5.8
WiFi
4.9
Comfort
4.1
Location
9.6
Bar
7.2
Service
7.1
Cleanliness
6.3
Room
5.7
Comfort
4.1
Location
9.9
Service
7.7
Bar
7.2
Breakfast
7.1
Value
6.1
Room
4.9
Comfort
4.4
Location
9.8
Bar
7.3
Service
6.7
Breakfast
6.6
Value
5.9
Room
5.1
Comfort
4.0
Location
9.6
Service
7.4
Room
4.6
Comfort
3.9
6.0 Good
Pros: Location was fine
Cons: Rooms are small and felt cheap, like a motel six.
9.0 Excellent
Pros:
Cons: The $30 coupon for the restaurant and bar came with restrictions and we could not use it
8.0 Excellent
Pros: location
Cons: hidden fee
9.0 Excellent
Pros: Perfect location (5 minutes to the Rockefeller), super nice personnel, got updraded to a junior suite (spacious, comfortable, quiet)
Cons: Hotel personnel does not respond via booking.com, destination fee not included in initial pricing on booking.com (25USD per day and room)
1.0 Poor
Pros: Location
Cons: My room ventilation was not good and I had to change room. The experience was poor. I ordered dessert to my room and was told I couldn't use my $30 voucher. I told them I didn't want the dessert and they said ok we'll take the voucher But still c
7.0 Good
Pros: Excellent location for exploring Mid Town.
Cons: Décor starting to tire but did not take away from our comfort.
10.0 Excellent
Pros: Staff. I sat at the bar with my credit and found your bartender to be very attentive and an asset to this location.
Cons: Shower floor could be better scrubbed
9.6 Excellent
Pros: FOM very professional and good sales person
Cons: Breakfast not at the same level with the hotel
10.0 Excellent
Pros: Complimentary breakfast was very good !!
Cons:
8.0 Excellent
Pros: Busy bar and restaurant, great location... ensuite was slightly too small with giant size basin taking up the space and hard to clean places. Bathroom was slightly dated and could do with an upgrade but overall a very comfortable, quiet stay within walking distance to most attractions.
Cons: Ensuite bathroom was not well designed
7.0 Good
Pros: Very good location and price quality, Mid town located and metro nearby. From here to almost every highlight within 30 minutes
Cons: No friendly welcome at the reception. An intro to the hotel by a receptionist that was not friendly at all, no explanations, no empathy and no service regarding questioning if other help was needed. Maybe little more Christmas spirit!!
4.0 Okay
Pros: Some of staff members are kind. The location was not bad.
Cons: The room was dirty and dusty. Some of the staff members are rude.
Passionate and provocative, The Maxwell New York City is a distinctive destination in Midtown Manhattan. Enjoy a brilliant travel experience at our hotel, as NYC must-sees like Times Square, Rockefeller Center, Fifth Avenue and Grand Central Terminal are all within reach. Intuitively designed, our hotel rooms and suites beckon travelers visiting New York to relax and recharge. Amenities include plush pillow top beds, state-of-the-art technology, and rejuvenating bath amenities. Stop by our revamped Living Room for conversation and cocktails or savor fresh favorites at Heartbeat, our casual hotel eatery. Out-of-the-box ideas come to life in our innovative meeting room spaces, while our Midtown Manhattan event venues set the stage for fairytale weddings in NYC. No matter what inspires you, The Maxwell New York City indulges your passion.
Inspired Manhattan moments begin at The Quin Central Park by Hilton Club, a New York legacy once home to this century's greatest artists. Positioned just steps from the city's cultural wonders and premier attractions, The Quin Central Park by Hilton Club enjoys a commanding location in Manhattan's vibrant Midtown neighborhood with sweeping views of Central Park. After a long day and night spent soaking in the iconic landmarks, colorful culture, world-class stages and tantalizing plates of Manhattan, rest easy surrounded by the luxury comforts and choice amenities of The Quin Central Park by Hilton Club. A peaceful retreat alongside Central Park, Guest Rooms and Suites offer spacious and considerate design, city views, and modern opulence. Guest accommodations invite ease and relaxation with graceful hospitality. Pairing a classical heritage with contemporary decadence, timeless luxury meets modern convenience at every turn. Stop by The Wayfarer, an American Grille, to enjoy a Classic American menu, redefined in an inviting setting. The restaurant evokes the experience of an old gentlemen’s club with a touch of disco-era design, inspiring a feeling of rediscovery and rebirth. The Wayfarer is open daily for breakfast, lunch, and dinner.
Overall 7.9 Good
Based on 1,685 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Location was really good. Close to Central Park and Starbucks just around the corner. Gym was excellent and rooms were spacious
Okay
4.2
Pros: Location was good close to Central Park with good selection of restaurants
Excellent
10.0
Pros: Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay!
Excellent
8.0
Pros: Location. Friendly and helpful staff.
Poor
1.0
Pros: Great location, however there is construction scaffolding surrounding the hotel.
Excellent
10.0
Pros: 2 minute walk to Central Park Super close to 5th Avenue and all the shopping
Excellent
8.8
Pros: Location is just perfect, staff are so friendly, and clean, check in and check out is very quick, Bill man are helpful and provide taxi quickly.
Excellent
8.0
Pros: service and location very good staff!
Good
7.9
Pros: Nice shower
Details
Reviews
Overall 7.9 Good
Based on 1,685 reviews
Location
9.7
WiFi
8.9
Wellness
8.8
Service
8.0
Vibe
7.3
Room
6.6
Cleanliness
6.2
Breakfast
5.1
Comfort
5.0
Amenities
4.3
Location
9.7
Service
7.4
Room
6.2
Cleanliness
6.1
Breakfast
5.3
Comfort
4.7
Amenities
4.0
Location
9.7
Service
8.2
Cleanliness
6.3
Room
5.8
Comfort
4.8
Amenities
4.7
Location
9.8
Service
7.8
Cleanliness
6.1
Room
5.9
Comfort
4.7
Location
9.8
Service
7.5
Cleanliness
6.3
Room
5.9
Comfort
4.3
10.0 Excellent
Pros: Location was really good. Close to Central Park and Starbucks just around the corner. Gym was excellent and rooms were spacious
Cons:
4.2 Okay
Pros: Location was good close to Central Park with good selection of restaurants
Cons: Hotel was covered by scaffolding and room had blacked out windows so workers outside window were not visible. Construction noise. Not advised at time of booking, great disappointment.
10.0 Excellent
Pros: Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay!
Cons: nothing negative.
8.0 Excellent
Pros: Location. Friendly and helpful staff.
Cons: Beds were uncomfortable.
1.0 Poor
Pros: Great location, however there is construction scaffolding surrounding the hotel.
Cons: The small interior Superior King room felt like a bomb shelter with no window. The fire alarm was triggered 3 times by the hotel cleaning staff in the middle of the night. It was scary and awful! Totally unacceptable.
10.0 Excellent
Pros: 2 minute walk to Central Park Super close to 5th Avenue and all the shopping
Cons:
8.8 Excellent
Pros: Location is just perfect, staff are so friendly, and clean, check in and check out is very quick, Bill man are helpful and provide taxi quickly.
Cons: Building construction is very noisy it made me jump from bed, and complementary tea & sugar are missed some days.
8.0 Excellent
Pros: service and location very good staff!
Cons: The room was on the small side.The bed was just ok!
7.9 Good
Pros: Nice shower
Cons: Unser construction- no daylight. Window darkened 24h
Inspired Manhattan moments begin at The Quin Central Park by Hilton Club, a New York legacy once home to this century's greatest artists. Positioned just steps from the city's cultural wonders and premier attractions, The Quin Central Park by Hilton Club enjoys a commanding location in Manhattan's vibrant Midtown neighborhood with sweeping views of Central Park. After a long day and night spent soaking in the iconic landmarks, colorful culture, world-class stages and tantalizing plates of Manhattan, rest easy surrounded by the luxury comforts and choice amenities of The Quin Central Park by Hilton Club. A peaceful retreat alongside Central Park, Guest Rooms and Suites offer spacious and considerate design, city views, and modern opulence. Guest accommodations invite ease and relaxation with graceful hospitality. Pairing a classical heritage with contemporary decadence, timeless luxury meets modern convenience at every turn. Stop by The Wayfarer, an American Grille, to enjoy a Classic American menu, redefined in an inviting setting. The restaurant evokes the experience of an old gentlemen’s club with a touch of disco-era design, inspiring a feeling of rediscovery and rebirth. The Wayfarer is open daily for breakfast, lunch, and dinner.
With a stay at Park Central Hotel New York, you'll be centrally located in New York, steps from Carnegie Hall and 3 minutes by foot from Central Park. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is available for a surcharge.
Overall 7.8 Good
Based on 10,361 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Poor
1.0
Pros: The location of this hotel and the lobby cleanliness was the only thing I liked.
Excellent
9.6
Excellent
8.0
Pros: Excellent staff. Very attentive. Doorman was very helpful assisting with baggage for 1/2 a block during construction.
Okay
4.0
Pros: The hot chocolate in the market was AMAZING. Best thing about the hotel.
Poor
1.0
Excellent
10.0
Pros: The staff and Facility
Excellent
10.0
Pros: The location was wonderful, just a couple of blocks to the subway, to Central Park, walking distance to Rockefeller Center and so many other places. Just around the corner is a public parking garage, that was very convenient. Excellent place for our family!
Mediocre
3.0
Pros: The check-in staff were rude and took little time to actually welcome you. They did not explain anything about the hotel or facilities available and there was no one to carry bags or even open the front doors. Pathetic for a hotel with this star rating. The bathroom in the room was poorly cleaned and the towels had marks on them. Expected more from this hotel. The one positive was the location. It is perfectly located.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: Location. Close to subway.
Okay
5.0
Pros: Location
Good
7.0
Pros: Nice clean hotel. Staff was friendly enough when you could find them
Details
Reviews
Overall 7.8 Good
Based on 10,361 reviews
Location
9.6
WiFi
7.3
Cleanliness
6.2
Service
6.0
Room
5.7
Value
5.1
Amenities
3.7
Food
2.6
Breakfast
2.2
Location
9.5
Bar
6.2
Vibe
5.8
Service
5.6
Cleanliness
5.4
WiFi
5.2
Comfort
5.1
Room
5.0
Value
4.0
Amenities
2.9
Food
2.2
Breakfast
2.0
Location
9.7
Bar
6.4
Cleanliness
6.2
Service
6.1
Room
5.7
Vibe
5.4
WiFi
5.1
Amenities
2.5
Food
2.1
Breakfast
2.1
Location
9.1
Bar
6.4
Cleanliness
6.0
Service
5.2
Room
5.1
Amenities
3.6
Food
2.4
Location
9.8
Wellness
6.4
Cleanliness
6.1
Service
5.8
Room
5.2
Value
4.5
Amenities
4.1
Food
2.6
Breakfast
2.4
1.0 Poor
Pros: The location of this hotel and the lobby cleanliness was the only thing I liked.
Cons: There was only 1 elevator working the whole 5 days we were there and we heard this happens all the time. Sometimes we waited 10+ minutes. Our room was very dated and dirty. Sheets had holes in them, pillows were flat. Definitely not what i expected.
9.6 Excellent
Pros:
Cons: The elevator waiting time
8.0 Excellent
Pros: Excellent staff. Very attentive. Doorman was very helpful assisting with baggage for 1/2 a block during construction.
Cons: This hotel like most others charges a "resort fee" payable separate from the reservation. I wish everyone would go back to charging a standard rate for a room instead of playing games with rate + fee.
4.0 Okay
Pros: The hot chocolate in the market was AMAZING. Best thing about the hotel.
Cons: The staff, while friendly, didn’t really seem to do their jobs. They told us they got us reservations at a restaurant, but when we got there, the restaurant was closed to the public.
1.0 Poor
Pros:
Cons: bartender from England,valet was horrible,and room mirror fell off wall
10.0 Excellent
Pros: The staff and Facility
Cons: The atmosphere
10.0 Excellent
Pros: The location was wonderful, just a couple of blocks to the subway, to Central Park, walking distance to Rockefeller Center and so many other places. Just around the corner is a public parking garage, that was very convenient. Excellent place for our family!
Cons: The elevator wait is the only drawback but it’s NYC and being there during such a busy season, it was understandable. It was only a very slight inconvenience since there’s nothing else that we could possibly complain about.
3.0 Mediocre
Pros: The check-in staff were rude and took little time to actually welcome you. They did not explain anything about the hotel or facilities available and there was no one to carry bags or even open the front doors. Pathetic for a hotel with this star rating. The bathroom in the room was poorly cleaned and the towels had marks on them. Expected more from this hotel. The one positive was the location. It is perfectly located.
Cons: The staff at reception. The girl didn’t even crack a small the entire time Sheba was checking us in. Making it out to be a chore to do her job. Really poor customer service skills.
9.0 Excellent
Pros: Location
Cons: Valet was confusing and when I went to pick up my car it was where I dropped it off but the valet guy was no where to be found
10.0 Excellent
Pros: Location. Close to subway.
Cons: Weird closet in the middle of the room. Couldn’t watch tv from one of the beds.
5.0 Okay
Pros: Location
Cons: Room had a interconnected door but locked and we could hear everything the next door family was saying. Did not understand the language they were speaking in though. For $--- we paid per night it was totally not worth the money.
7.0 Good
Pros: Nice clean hotel. Staff was friendly enough when you could find them
Cons: I paid extra for Queen beds and was told the full bed was all they had when I complained to guest services. I was told to take it up with the desk. No one answered at the desk. Understaffed.
With a stay at Park Central Hotel New York, you'll be centrally located in New York, steps from Carnegie Hall and 3 minutes by foot from Central Park. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is available for a surcharge.
A stay at Park Lane Hotel places you in the heart of New York, steps from Central Park and 5th Avenue. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
Overall 7.7 Good
Based on 7,585 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.0
Pros: The staff was wonderful
Excellent
10.0
Pros: The size of the room was welcome, the beds were very comfortable, the location was fabulous all and all it was a 5 star experience.
Excellent
10.0
Pros: Great Staff. Great location.
Excellent
10.0
Pros: Price, location, staff.
Excellent
8.0
Pros: Surprisingly good rate for this prime Central Park South location. Could use updating but was comfortable and quiet.
Mediocre
3.0
Pros: I liked the view and the room size, but you have to pay a premium for this.
Good
7.0
Mediocre
3.8
Good
7.0
Pros: Good location and great service .
Poor
1.0
Pros: Hotel was $--- a night. Hotel is expensive and also charges a fee not included on the price. New york hotels are getting ridiculous overpriced This is a 2.5 star hotel not 5 Dont charge like a 5 star
Good
7.0
Pros: Staff except this big lady from Lavazza who was rude and terribly impatient. You can't have a second to think.
Excellent
10.0
Pros: Service and accommodations six stars
Details
Reviews
Overall 7.7 Good
Based on 7,585 reviews
Location
9.7
WiFi
7.8
Service
6.6
Room
5.6
Breakfast
5.3
Wellness
3.9
Amenities
3.4
Cleanliness
3.1
Vibe
2.4
Location
9.8
WiFi
6.3
Service
6.0
Breakfast
5.0
Value
4.9
Room
4.6
Amenities
2.9
Vibe
2.6
Cleanliness
1.8
Location
9.7
Service
7.2
WiFi
6.5
Food
6.0
Room
5.6
Breakfast
5.2
Value
5.2
Cleanliness
3.6
Amenities
3.6
Vibe
2.3
Location
9.8
Breakfast
5.1
Service
5.0
Room
4.9
Amenities
2.7
Cleanliness
2.6
Vibe
2.0
Location
9.7
Service
6.6
Room
4.2
Amenities
3.5
Cleanliness
2.9
Vibe
1.9
5.0 Okay
Pros: The staff was wonderful
Cons: The rooms need serious renovation. Chipped/peeling paint, dirty/stained floors. Housekeeping was TERRIBLE.
10.0 Excellent
Pros: The size of the room was welcome, the beds were very comfortable, the location was fabulous all and all it was a 5 star experience.
Cons: Nothing that I can think of
10.0 Excellent
Pros: Great Staff. Great location.
Cons:
10.0 Excellent
Pros: Price, location, staff.
Cons: No.
8.0 Excellent
Pros: Surprisingly good rate for this prime Central Park South location. Could use updating but was comfortable and quiet.
Cons:
3.0 Mediocre
Pros: I liked the view and the room size, but you have to pay a premium for this.
Cons: Some of the staff were down right rude, there are no tea or coffee making facilities, if you want a cup of tea you have to pay the inflated room service prices, even the bottle of water left in the room had a charge of 8 dollars. Two omelette and a pot of poor tea cost us 78 dollars.
7.0 Good
Pros:
Cons: Check out was a problem. Parents booked the room as a gift but then front desk wouldn't charge their card, wouldn't talk to Mom on the phone, referred her to Accounting who also refused to take pmt over the phone or charge the card on file. They gave no solution or assistance. Ridiculous. We just paid it ourselves. Also, they gave us a room when we arrived and then moved us on Day Two due to "maintenance" to a different room. No upgrade. Irritating. Only waived service fee.
3.8 Mediocre
Pros:
Cons: The property was dated and hairs in the room. We did move rooms but there was still hair in the bathroom. No tea/coffee basic facilities- you have to pay a lot for not a lot! Location is ok as it is on Central Park but research where you want to go first as far away from some main attractions. They didn’t have my reservation on their system although I had it all on my booking.com app and booked it around 2 months prior. I didn’t think the hotel itself reflected the description or pictures and overall felt disappointed as soon as I walked into the building
7.0 Good
Pros: Good location and great service .
Cons:
1.0 Poor
Pros: Hotel was $--- a night. Hotel is expensive and also charges a fee not included on the price. New york hotels are getting ridiculous overpriced This is a 2.5 star hotel not 5 Dont charge like a 5 star
Cons: Hotel was $--- a night. Hotel is expensive and also charges a fee not included on the price. New york hotels are getting ridiculous overpriced This is a 2.5 star hotel not 5 Dont charge like a 5 star
7.0 Good
Pros: Staff except this big lady from Lavazza who was rude and terribly impatient. You can't have a second to think.
Cons: Furniture and general look is dated
10.0 Excellent
Pros: Service and accommodations six stars
Cons:
A stay at Park Lane Hotel places you in the heart of New York, steps from Central Park and 5th Avenue. Featured amenities include a 24-hour business center, limo/town car service, and express check-out.
Affordably elegant in Midtown Manhattan
New York's historic Wellington Hotel has been welcoming guests from around the world for 114 years. We invite you to explore everything there is to see and do in this great City from our superb location near Broadway, Carnegie Hall, Central Park and Rockefeller Center. We offer a truly guest-centered experience assuring that you will feel completely at home. With the Park Cafe, a neighbourhood favorite, Molyvos, an award-winning Greek restaurant, and a friendly, welcoming team, the Wellington is an ideal base for your business or leisure visits to New York City.
Overall 7.6 Good
Based on 10,037 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: It's location and definitely the staff. The rooms are always clean.
Excellent
10.0
Pros: I liked the location. Room was small, but very clean and cozy. The bed was comfortable with nice linens. The shower had excellent water pressure. Free WiFi was more than adequate. I would stay here again!
Good
6.0
Pros: location--walk to Times Sq, walk to Central Park. Easy Metro access. It was clean and the staff was very friendly. Not too long to wait for an elevator. Not too noisy. Nice bathrooms. Restaurant downstairs if needed.
Excellent
10.0
Pros: Location was excellent, the price for two double beds was less than most. We were upgraded to a two bedroom with two full bath rooms. This was unsolicited and a great surprise.
Excellent
10.0
Pros: The location and the helpful staff.
Excellent
9.0
Pros: Location great clean and spacious
Good
6.0
Pros: Location
Excellent
9.2
Pros: The front desk staff and concierges were top notch!! Extremely helpful and pleasant. We were able to check in early and got a free upgrade. Rooms are slightly small but still larger than most in NYC. This is an EXTREMELY busy hotel but run efficiently. Beds are sooo comfortable. I have stayed at several different hotels in New York over the past several years and this will be my go to hotel from now on.
Okay
4.0
Pros: The location of this hotel is fantastic, close to central park and Times Square. The room was tiny but comfy and clean as was the bathroom. I've stayed here twice before because I liked it so much on previous occasions
Excellent
8.8
Pros: Near restaurants with vegan food
Good
7.0
Pros: location. the staff were so helpful and "on it"
Details
Reviews
Overall 7.6 Good
Based on 10,037 reviews
Location
9.7
Wellness
8.3
Service
7.2
Value
6.1
Room
5.7
Breakfast
5.4
WiFi
5.3
Bar
4.5
Comfort
4.4
Vibe
3.1
Amenities
2.4
Location
9.8
Wellness
8.3
Service
7.0
Room
6.3
Bar
5.0
Breakfast
4.9
WiFi
4.1
Vibe
3.0
Amenities
1.9
Location
9.6
Wellness
8.5
Service
7.0
Value
6.3
Breakfast
5.1
Room
5.1
WiFi
3.9
Amenities
2.3
Vibe
1.8
Location
9.5
Service
7.6
Value
6.0
Room
5.6
Comfort
4.2
WiFi
3.8
Vibe
2.8
Amenities
2.6
Location
9.3
Service
7.3
Value
6.0
Room
5.6
Breakfast
4.8
Comfort
4.8
Amenities
2.4
Vibe
2.3
9.0 Excellent
Pros: Location
Cons: Lobby ugly. No coffee in room
10.0 Excellent
Pros: It's location and definitely the staff. The rooms are always clean.
Cons:
10.0 Excellent
Pros: I liked the location. Room was small, but very clean and cozy. The bed was comfortable with nice linens. The shower had excellent water pressure. Free WiFi was more than adequate. I would stay here again!
Cons: I did not like the $20 facilities access fee charged at the hotel on top of what I paid for my room. ??? It felt like a rip off. Maybe it wasn't a rip off, but it felt like one.
6.0 Good
Pros: location--walk to Times Sq, walk to Central Park. Easy Metro access. It was clean and the staff was very friendly. Not too long to wait for an elevator. Not too noisy. Nice bathrooms. Restaurant downstairs if needed.
Cons: The beds were terrible. My husband and I sunk in the huge dents and it was very hard to get comfortable. The sheets and comforter and pillows were very nice but they need new mattresses. We paid $--- a night for 2 doubles and it was small but ok.
10.0 Excellent
Pros: Location was excellent, the price for two double beds was less than most. We were upgraded to a two bedroom with two full bath rooms. This was unsolicited and a great surprise.
Cons:
10.0 Excellent
Pros: The location and the helpful staff.
Cons: Nothing
9.0 Excellent
Pros: Location great clean and spacious
Cons: Pipes made a racket at night
6.0 Good
Pros: Location
Cons: Small room
9.2 Excellent
Pros: The front desk staff and concierges were top notch!! Extremely helpful and pleasant. We were able to check in early and got a free upgrade. Rooms are slightly small but still larger than most in NYC. This is an EXTREMELY busy hotel but run efficiently. Beds are sooo comfortable. I have stayed at several different hotels in New York over the past several years and this will be my go to hotel from now on.
Cons: Only drawback was no refrigerator in the rooms.
4.0 Okay
Pros: The location of this hotel is fantastic, close to central park and Times Square. The room was tiny but comfy and clean as was the bathroom. I've stayed here twice before because I liked it so much on previous occasions
Cons: The whole of the lobby area is being refurbished and was partitioned off so not usable at all. There were workmen in hard hats at all hours of the day and dusty footprints on the exposed bits of carpet. I understand that refurb is necessary from time to time but there was no mention of this on their website or on booking.com. Also no apology when I mentioned it on check in and no written apology on the hoarding for guests either.
8.8 Excellent
Pros: Near restaurants with vegan food
Cons: The room was too hot even with the heater off.
7.0 Good
Pros: location. the staff were so helpful and "on it"
Cons: It is a bit old and outdated. Also the loading area is non existent so we got a ticket (which the hotel immediately paid for).
Affordably elegant in Midtown Manhattan
New York's historic Wellington Hotel has been welcoming guests from around the world for 114 years. We invite you to explore everything there is to see and do in this great City from our superb location near Broadway, Carnegie Hall, Central Park and Rockefeller Center. We offer a truly guest-centered experience assuring that you will feel completely at home. With the Park Cafe, a neighbourhood favorite, Molyvos, an award-winning Greek restaurant, and a friendly, welcoming team, the Wellington is an ideal base for your business or leisure visits to New York City.
A stay at Bentley Hotel places you in the heart of New York, within a 15-minute walk of Memorial Sloan-Kettering Cancer Center and Roosevelt Island. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 4,320 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.0
Pros: Wake up service was prompt. Neat property. Courteous personnel.
Excellent
9.0
Pros: We needed a close location to hospital for special surgery,which it is about 7 blocks under 10 min to walk.
Excellent
9.0
Pros: Very helpful and friendly staff
Excellent
8.0
Pros: we ordered room service and it was very good
Excellent
8.8
Pros: Great location and price was very good ( Flash Sale). Parking rate is reasonable as well. They had snacks available at check-in.
Excellent
8.0
Pros: Staff were incredibly helpful and nice
Excellent
9.0
Pros: I've never had such a great view at a hotel in my life, and with so many windows too. It felt like luxury!
Excellent
9.0
Excellent
10.0
Pros: Value
Excellent
9.0
Pros: Great room; great view. Location, a bit off "the beaten track" was refreshingly quiet.
Excellent
10.0
Pros: Gorgeous view from our corner room!
Good
6.0
Pros: Convenient, comfortable
Details
Reviews
Overall 7.6 Good
Based on 4,320 reviews
Location
8.4
Service
7.8
Room
6.4
Vibe
5.5
WiFi
5.3
Bar
5.2
Comfort
5.1
Food
3.8
Amenities
3.4
Wellness
3.0
Breakfast
2.7
Location
8.4
Service
7.3
Room
5.9
Vibe
5.4
Bar
5.1
Comfort
4.5
Food
4.1
Amenities
3.7
WiFi
3.5
Breakfast
2.7
Location
9.2
Service
8.1
Room
7.0
Bar
5.2
Comfort
5.1
Vibe
4.7
Food
3.9
WiFi
3.7
Amenities
2.9
Breakfast
2.5
Service
8.1
Location
7.9
Room
6.0
Comfort
4.7
Vibe
4.3
Food
3.8
Amenities
3.0
Breakfast
2.4
Service
8.1
Location
7.9
Room
5.7
Comfort
5.1
Vibe
4.5
Amenities
3.7
Breakfast
2.3
9.0 Excellent
Pros: Wake up service was prompt. Neat property. Courteous personnel.
Cons:
9.0 Excellent
Pros: We needed a close location to hospital for special surgery,which it is about 7 blocks under 10 min to walk.
Cons: Could not find a ice machine
9.0 Excellent
Pros: Very helpful and friendly staff
Cons:
8.0 Excellent
Pros: we ordered room service and it was very good
Cons:
8.8 Excellent
Pros: Great location and price was very good ( Flash Sale). Parking rate is reasonable as well. They had snacks available at check-in.
Cons: We had to use the key card to shut our door. The bathroom floor could have been a bit cleaner. Also we booked a queen room but when we got there, we were “upgraded” to a room with two double beds. Is that an really an upgrade?
8.0 Excellent
Pros: Staff were incredibly helpful and nice
Cons: The room was not very clean. It could have been worse but there was mildew in the shower. A used k-cup in the Kuerig. The toilet and visible dust and debris all along the bottom edges and along the tank lid. Overall it wasn’t bad for the price especially being in Manhattan. I would stay here again but would definitely bring some Lysol wipes.
9.0 Excellent
Pros: I've never had such a great view at a hotel in my life, and with so many windows too. It felt like luxury!
Cons: The hotel is surrounded by busy streets and highways. You might want to bring earplugs.
9.0 Excellent
Pros:
Cons: The bed was really hard.
10.0 Excellent
Pros: Value
Cons:
9.0 Excellent
Pros: Great room; great view. Location, a bit off "the beaten track" was refreshingly quiet.
Cons: No.
10.0 Excellent
Pros: Gorgeous view from our corner room!
Cons: No
6.0 Good
Pros: Convenient, comfortable
Cons: I always inspect All beds for bedbugs. Bottoms of the headboards which cradled the mattress were very dirty. No bedbugs but they need to vacuum and clean the beds.
A stay at Bentley Hotel places you in the heart of New York, within a 15-minute walk of Memorial Sloan-Kettering Cancer Center and Roosevelt Island. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A stay at The Mansfield Hotel places you in the heart of New York, within a 5-minute walk of Fred F. French Building and Town Hall. Featured amenities include limo/town car service, a computer station, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 7.5 Good
Based on 2,163 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Very central location and staff very friendly and helpful
Good
7.0
Pros: The location. The staff was very accommodating and helpful.
Good
7.0
Pros: Location, cleanliness. Modern bathroom
Good
6.7
Pros: Location was amazing. Cute hotel, overall. Small side, but compact and efficient, especially by NY standards. Great closet and nice bathroom, though we only got 2 towels. The bellhops were very nice and helpful.
Excellent
8.3
Pros: Location，tissue paper provided in bathroom，clean
Mediocre
3.0
Pros: The coffee machine
Okay
4.0
Pros: Location is great!
Excellent
9.0
Pros: huge room, amazing location
Mediocre
3.0
Pros: Location is only good thing.
Excellent
9.0
Pros: Loved the location!!
Okay
4.5
Pros: The location mid-town was very convenient to my conference.
Okay
4.0
Pros: The location is great
Details
Reviews
Overall 7.5 Good
Based on 2,163 reviews
Location
9.7
Service
8.4
Value
8.0
WiFi
6.3
Vibe
5.7
Cleanliness
5.6
Bar
4.8
Breakfast
4.6
Room
4.0
Comfort
2.5
Location
9.9
Service
9.0
Value
8.4
Cleanliness
6.0
Bar
5.4
Vibe
5.3
Room
4.7
Breakfast
4.6
Comfort
3.1
Location
9.8
Service
8.8
Value
8.3
Cleanliness
6.1
Vibe
5.3
Breakfast
4.8
Room
3.4
Comfort
2.5
Location
9.8
Service
8.9
Value
7.8
Cleanliness
6.0
Amenities
5.4
Vibe
5.2
Breakfast
4.4
Bar
4.2
Room
3.7
Comfort
2.1
Location
9.6
Service
8.4
Value
8.1
Cleanliness
5.5
Food
5.3
Amenities
5.1
Vibe
4.4
Breakfast
4.0
Room
3.7
Comfort
2.6
10.0 Excellent
Pros: Very central location and staff very friendly and helpful
Cons: Breakfast very poor, apples and selection of mini cakes. Had to go off and get a proper breakfast elsewhere
7.0 Good
Pros: The location. The staff was very accommodating and helpful.
Cons: Room sizes are very small. No actual door on the bathroom, it is like a closet door. The breakfast is less than a continental that you get at most other hotels.
7.0 Good
Pros: Location, cleanliness. Modern bathroom
Cons: Poor lighting in room
6.7 Good
Pros: Location was amazing. Cute hotel, overall. Small side, but compact and efficient, especially by NY standards. Great closet and nice bathroom, though we only got 2 towels. The bellhops were very nice and helpful.
Cons: Just one thing that left me unsettled. A blood stained pillow case. It had clearly been washed- not fresh blood, but enough of a stain that anyone resetting the bed should have noticed. When I brought it down to the front desk, she took the pillow and barely acknowledged it. Just saying, “I’ll have housekeeping bring you a new one”. I have been in contact with the hotel through their website provided customer service contact and have heard nothing, which is the only reason I’m posting this review here. It has been over a week.
8.3 Excellent
Pros: Location，tissue paper provided in bathroom，clean
Cons: room space too small, wash basin too small, bed head sides lights button broken, window open/close buttons &curtains pull-up/down not good.
3.0 Mediocre
Pros: The coffee machine
Cons: The room
4.0 Okay
Pros: Location is great!
Cons: Sheets were not clean when we arrived. Very little amenities in the room. Bench by the window is crumbling and has stains all over. Not an inviting room at all.
9.0 Excellent
Pros: huge room, amazing location
Cons:
3.0 Mediocre
Pros: Location is only good thing.
Cons: Dated rooms. Slow elevators Dreadfully slow internet Plastic drinking cups in rooms Lobby cafe/bar is closed. No temperature controls in room
9.0 Excellent
Pros: Loved the location!!
Cons: Bathroom was a bit small.
4.5 Okay
Pros: The location mid-town was very convenient to my conference.
Cons: Bedbugs. They moved me to a much better room, but I was not confident that it was bedbug free.
There was no way to make tea or coffee in my room. A huge drawback as far as I am concerned.
4.0 Okay
Pros: The location is great
Cons: Rooms did not meet my expectations. Breakfast was horrible - can't believe they charge for that
A stay at The Mansfield Hotel places you in the heart of New York, within a 5-minute walk of Fred F. French Building and Town Hall. Featured amenities include limo/town car service, a computer station, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
The DoubleTree by Hilton Hotel Metropolitan - New York City is perfectly located at Lexington Avenue, at 51st Street, in the heart of Midtown Manhattan’s fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdale’s, Madison Avenue shopping, the United Nations, Central Park, St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan completed a $25 million transformation project in summer 2012 that restored this landmark hotel to its former glory. The Grand Central Terminal and all major bus and subway lines are within walking distance. The hotel offers 764 guest rooms, including 22 suites, that were pristinely renovated in summer 2012. In-room amenities include a 37-inch flat-screen TV, cordless telephone and work desk with ergonomic chair set amid contemporary, sleek decor. Met Grill is the hotel’s restaurant, open for breakfast; Met Lounge is a trendy bar located in the lobby. Additional hotel amenities include complimentary 24-hour business center, complimentary 24-hour fitness center, room service, nail salon, barbershop, gift shop and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 12,000 sq. ft. of modern event space that includes a Ballroom, two boardrooms and two glass-enclosed Penthouses with balconies. Business travelers will be pleased with the hotel’s newly renovated accommodations and convenient location close to many Fortune 500 companies. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, the DoubleTree by Hilton Metropolitan Hotel places you in the center of Midtown Manhattan excitement. The hotel is 100 percent non-smoking. Self and valet parking are available. The hotel allows pets under 60 lbs. There is 24-hour Security onsite.
Overall 7.4 Good
Based on 7,018 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Poor
1.0
Pros: Location was ok.
Poor
1.0
Pros: The location was great and the price was great !!
Okay
4.0
Excellent
8.0
Pros: Great location and such a deal on the price considering.
Poor
1.0
Pros: Not a pleasant stay
Good
6.0
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Location,room size
Good
7.0
Pros: Near cvs and sub station nice gym.
Excellent
9.0
Pros: Location atmosphete
Excellent
8.0
Pros: Great location. And delicious cookies
Good
7.0
Pros: The hotel is located in a very good area. There is a metro stop just steps from the hotel and you can walk to many places.
Details
Reviews
Overall 7.4 Good
Based on 7,018 reviews
Location
9.6
Wellness
8.4
Service
6.3
Bar
6.0
Cleanliness
5.7
WiFi
5.6
Breakfast
5.2
Comfort
5.0
Room
4.9
Amenities
4.1
Vibe
3.9
Location
9.5
Service
6.3
Bar
5.9
Breakfast
5.7
Comfort
4.8
Cleanliness
4.6
Amenities
4.3
WiFi
4.3
Room
4.2
Vibe
4.1
Location
9.7
Service
6.3
Bar
5.8
Breakfast
5.6
Cleanliness
5.4
Comfort
4.7
Room
4.5
Amenities
3.9
WiFi
3.6
Vibe
3.4
Location
9.6
Service
6.2
Cleanliness
5.7
Value
5.2
Comfort
4.5
Amenities
4.1
WiFi
3.6
Vibe
3.5
Room
3.4
Location
9.5
Cleanliness
6.5
Service
6.1
Breakfast
5.2
Value
5.1
Comfort
5.1
Room
5.1
Amenities
3.8
Vibe
3.0
1.0 Poor
Pros: Location was ok.
Cons: The staff, specifically reception were awful! They only had two receptionist at a time and the one I spoke with was very rude. She and I did not find her pleasant and she purposely made me wait long wait times for no real reason.
1.0 Poor
Pros: The location was great and the price was great !!
Cons: We find bed bugs
4.0 Okay
Pros:
Cons: Very uncomfortable bed. Very warm with no ability to control thermostat.
8.0 Excellent
Pros: Great location and such a deal on the price considering.
Cons: More vegetarian options in the bar/restaurant. Some of the furniture is very worn.
1.0 Poor
Pros: Not a pleasant stay
Cons: Me an my wife was stuck on the elevator security an Elevator technician were very rude and unprofessional filed a complaint for reimbursement of my stay Very disappointing
6.0 Good
Pros:
Cons: Room different than advertised pictures. Had to open the window because in the winter the heat runs non stop and you cant turn it off. Waste.
10.0 Excellent
Pros: Location
Cons: Nothing
10.0 Excellent
Pros: Location,room size
Cons: Nothing
7.0 Good
Pros: Near cvs and sub station nice gym.
Cons:
9.0 Excellent
Pros: Location atmosphete
Cons:
8.0 Excellent
Pros: Great location. And delicious cookies
Cons: My room receive sounds by the Fitness Center
7.0 Good
Pros: The hotel is located in a very good area. There is a metro stop just steps from the hotel and you can walk to many places.
Cons: The staff that handled our check in was very rude, it was a woman. She did not answer our questions and was dismissive. We did not feel welcomed. There was a loud valve in the room that we requested service for.
The DoubleTree by Hilton Hotel Metropolitan - New York City is perfectly located at Lexington Avenue, at 51st Street, in the heart of Midtown Manhattan’s fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdale’s, Madison Avenue shopping, the United Nations, Central Park, St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan completed a $25 million transformation project in summer 2012 that restored this landmark hotel to its former glory. The Grand Central Terminal and all major bus and subway lines are within walking distance. The hotel offers 764 guest rooms, including 22 suites, that were pristinely renovated in summer 2012. In-room amenities include a 37-inch flat-screen TV, cordless telephone and work desk with ergonomic chair set amid contemporary, sleek decor. Met Grill is the hotel’s restaurant, open for breakfast; Met Lounge is a trendy bar located in the lobby. Additional hotel amenities include complimentary 24-hour business center, complimentary 24-hour fitness center, room service, nail salon, barbershop, gift shop and a Concierge/Theater Ticket Desk. For groups and meetings, the hotel has 12,000 sq. ft. of modern event space that includes a Ballroom, two boardrooms and two glass-enclosed Penthouses with balconies. Business travelers will be pleased with the hotel’s newly renovated accommodations and convenient location close to many Fortune 500 companies. Conveniently located within 20 miles of JFK, LaGuardia and Newark Liberty International Airports, the DoubleTree by Hilton Metropolitan Hotel places you in the center of Midtown Manhattan excitement. The hotel is 100 percent non-smoking. Self and valet parking are available. The hotel allows pets under 60 lbs. There is 24-hour Security onsite.
With a stay at West Side YMCA, you'll be centrally located in New York, steps from Central Park and 3 minutes by foot from Lincoln Center. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
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Overall 7.3 Good
Based on 7,768 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
8.0
Pros: Great location. Next to Central Park, Lincoln center, Columbus circle. Close to time square, 5th Ave and other major sites
Excellent
8.3
Pros: Very central and good value for money. And of course very supportive for youth and activities
Okay
5.0
Pros: Location is unbeatable!
Excellent
8.0
Pros: The location is fantastic for tourists with many sights within walking distance. Friendly staff, check-in and check-out was quick and easy. The room was small but clean with fresh towels and bed linens provided daily.
Good
7.0
Pros: The situation near the Central Park , sauna hamam , swimming pool all in one was great !
Okay
4.6
Pros: location
Good
6.7
Pros: The location is very good. Toilets are being often cleaned. 24h check in. Hot water. Safe locker in the room for valuable stuff.
Excellent
10.0
Pros: Location, staff (very friendly!) and price.
Excellent
8.0
Pros: Location and price
Good
7.0
Pros: Location is just next to Central Park. Couple of blocks away from Lincoln Center entrance of 66th St subway.
Okay
4.0
Pros: Only thing was the excelent Ubication
Good
7.0
Pros: Location, location, location.
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Details
Reviews
Overall 7.3 Good
Based on 7,768 reviews
Location
9.7
Pool
8.3
Value
7.9
WiFi
7.4
Service
6.6
Room
4.4
Breakfast
3.2
Comfort
2.9
Location
9.8
Pool
8.1
Amenities
6.5
WiFi
6.1
Service
5.9
Room
4.5
Breakfast
3.2
Comfort
2.9
Location
9.7
Pool
8.2
Service
5.9
WiFi
5.7
Room
3.6
Cleanliness
3.2
Breakfast
2.9
Comfort
2.3
Location
9.8
Pool
7.8
Service
7.3
Room
4.4
Breakfast
3.3
Comfort
2.8
Location
9.8
Service
6.9
Amenities
4.9
Room
4.1
8.0 Excellent
Pros: Great location. Next to Central Park, Lincoln center, Columbus circle. Close to time square, 5th Ave and other major sites
Cons: My room was next elevator. Avoid. You can hear everyone in the hallways and waiting for the elevators.
8.3 Excellent
Pros: Very central and good value for money. And of course very supportive for youth and activities
Cons: Bathroom facilities, especially showers might need some update. It takes too long to get warm water, which is wasting and not good for the environment
5.0 Okay
Pros: Location is unbeatable!
Cons: We arrived at around 11:50am, a male receptionist in the check in desk refused to serve us and just pointed out the 2:30pm sign for checking in to us. We then talked to a young lady who was quickly helped us checking in, although the male still trying to tell her not checking us in.
8.0 Excellent
Pros: The location is fantastic for tourists with many sights within walking distance. Friendly staff, check-in and check-out was quick and easy. The room was small but clean with fresh towels and bed linens provided daily.
Cons: In terms of comfort, a larger pillow on the bed would have been nice. When making the bed the cleaners accidently took some clothes that were on the bed away with the old bedsheets, which I then wasn't able to get back unfortunately. Also, the shower situation in the shared bathroom was tricky since there weren't a lot of hooks to hang clothing and towels, which meant possibly exposing yourself to other people in the bathroom. Cleanliness was so-so.
7.0 Good
Pros: The situation near the Central Park , sauna hamam , swimming pool all in one was great !
Cons: The bedroom was in todays standard but from the 50’s no noise from the street but wen a group of students came in we couldn’t sleep until they did we were near the elevator and we could hear everything as there was no noise insolation .
4.6 Okay
Pros: location
Cons: the staff are not friendly at all specially some of the security guard. they will not help you and some of them are rude..
6.7 Good
Pros: The location is very good. Toilets are being often cleaned. 24h check in. Hot water. Safe locker in the room for valuable stuff.
Cons: Very loud hot water pipes that go to radiator. You can get scared by them at night as they just knock louder and louder like someone was hitting them. Soft springy bed and you can feel the bottom when you sit ok for sleeping though. Looks a bit like a prison but is cheap and in good location.
10.0 Excellent
Pros: Location, staff (very friendly!) and price.
Cons: The mattress was about as uncomfortable as a mattress could be. My friend and I each took a bunk bed and had trouble sleeping, because of the mattress, as well as the early morning noise in the hall. Also, it was hard to know which bathrooms were open.
8.0 Excellent
Pros: Location and price
Cons:
7.0 Good
Pros: Location is just next to Central Park. Couple of blocks away from Lincoln Center entrance of 66th St subway.
Cons:
4.0 Okay
Pros: Only thing was the excelent Ubication
Cons: Rooms, chearing batroom
7.0 Good
Pros: Location, location, location.
Cons: It's a hostel--either you're down for that or you're not. At age 44, I'm on the fence
With a stay at West Side YMCA, you'll be centrally located in New York, steps from Central Park and 3 minutes by foot from Lincoln Center. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
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Overall 7.0 Good
Based on 15,436 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Location was great
Poor
1.0
Pros: We had holes in our walls and the staff was less than friendly the room seemed dirty, for the price we paid it was NOT worth it! Do not stay in this hotel!!!
Excellent
8.0
Pros: The decor. the concierge was very helpful.
Okay
5.0
Pros: The location was the best thing about the hotel. The bed was comfortable as well.
Excellent
8.3
Pros: Traditional with lovely Christmas decorations.
Excellent
10.0
Pros: Proximity to grand central
Okay
5.0
Pros: Location
Good
7.0
Pros: Amazing location
Good
6.0
Pros: Location and service.
Mediocre
3.0
Pros: Location, the cleaning staff does the best they can given the circumstances.
Mediocre
2.0
Pros: The entrance decor and architecture
Excellent
10.0
Pros: The location was great for spending time in NYC for the holiday, It was within walking distance to most of what we did.
Details
Reviews
Overall 7.0 Good
Based on 15,436 reviews
Location
9.6
Bar
6.1
Service
6.0
WiFi
5.9
Vibe
5.8
Food
5.5
Breakfast
4.7
Value
4.0
Cleanliness
3.9
Comfort
3.7
Room
3.6
Wellness
3.1
Pool
0.6
Location
9.6
Service
6.0
Vibe
5.7
WiFi
5.5
Bar
5.4
Breakfast
5.1
Food
4.7
Value
3.7
Comfort
3.4
Cleanliness
3.4
Room
3.3
Wellness
3.1
Pool
0.5
Location
9.7
Bar
6.0
Food
5.4
Service
5.0
Vibe
4.9
WiFi
4.9
Breakfast
4.6
Cleanliness
3.8
Comfort
3.7
Value
3.5
Room
3.2
Wellness
3.1
Location
9.9
Food
5.3
Service
5.2
Vibe
5.0
Breakfast
4.5
Value
4.3
WiFi
3.8
Room
3.6
Cleanliness
3.4
Comfort
3.3
Location
9.6
Service
5.9
Bar
5.7
Vibe
5.4
Food
5.0
Breakfast
4.6
Value
3.7
Comfort
3.7
WiFi
3.4
Cleanliness
3.3
Room
3.2
9.0 Excellent
Pros: Location was great
Cons: No WiFi in room
1.0 Poor
Pros: We had holes in our walls and the staff was less than friendly the room seemed dirty, for the price we paid it was NOT worth it! Do not stay in this hotel!!!
Cons:
8.0 Excellent
Pros: The decor. the concierge was very helpful.
Cons: Toilet didn't work properly, response was slow, but manager got it fixed day I left. She was helpful.
5.0 Okay
Pros: The location was the best thing about the hotel. The bed was comfortable as well.
Cons: The breakfast buffet was pretty poor, the rooms were overpriced considering they were old and the bathroom was actually ugly. I was told I was getting an upgrade from my originally booked room which was a cozy king as it would be slightly larger and instead i got a room with twin beds; I was traveling alone so it sort of killed my ambiance. The doormen were pretty friendly and quite helpful. The reception had one staff with that was shy of being cold.
8.3 Excellent
Pros: Traditional with lovely Christmas decorations.
Cons: Lack of coffee/tea making facility in bedroom. Coffee etc could be purchased from the in house cafe but not everyone wants to do this first thing in the morning!
10.0 Excellent
Pros: Proximity to grand central
Cons: Elevators at check out time
5.0 Okay
Pros: Location
Cons: Rooms in desperate need of upgrade Check in receptionist extremely rude others were fabulous
7.0 Good
Pros: Amazing location
Cons: Staff promised a crib for our baby, but then "ran out of cribs." Eventually manager made good through discount, but only after having to spend a night with the baby in the bed.
6.0 Good
Pros: Location and service.
Cons: This was billed as a four-star hotel...I thought that was a reach. The bathroom in the room was no better than three-star (and I'm being generous at that). The resort fee made the economics far worse than what was presented at time of booking.
3.0 Mediocre
Pros: Location, the cleaning staff does the best they can given the circumstances.
Cons: The room was unbearably hot, the decor very dated, the maintenance of the windows, the window AC unit and the cleanliness of the outside of the windows was simply unacceptable.
2.0 Mediocre
Pros: The entrance decor and architecture
Cons: The soap was not replaced daily , the rooms not properly cleaned and the reception staff was not very helpful, and there was only room service for breakfast which should have been advertised so.
10.0 Excellent
Pros: The location was great for spending time in NYC for the holiday, It was within walking distance to most of what we did.
Cons: nothing.
Experience the quintessential Manhattan hotel – a taste of old-school New York continually serving guests since the Jazz Age of the 1920s. Bursting with elegant architecture, and perfectly situated steps from Grand Central and minutes from Times Square, the Roosevelt Hotel New York is your home for an unforgettable stay in midtown Manhattan.
Located in New York (Midtown), Vanderbilt YMCA is within a 10-minute walk of United Nations Headquarters and Chrysler Building. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.
Overall 7.0 Good
Based on 7,240 reviews
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