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226 West 52nd Street, New York, NY
0.6 km from
Rooftop terrace, food service, and comfortable rooms. Bit overpriced. We have had comparable or better stays, for less money.
Nothing. Definitely STAY AWAY from that place!! I came at freezy night, the room temperature was at 76 and didn't go higher. I called operator, he sent "engineer" which couldn't do anything he said that's the highest, i called operator and said it's not acceptable, he said the they can't do nothing the whole hotel is set at this temperature (really??). I said show me another room as u sound now ridiculous. Then the same(!) "engineer" came and.. oh miracle (!) he fixed it. I said all of u guys are such LIARS!! Just made me SO mad and irritated for no reason. Overall: WAY overpriced hotel for the way it is, HORRIBLE "costumer service" from most of the stuff here, no room delivery after 11:30pm (really?!), No parking space, Spent almost $300/night for the room doesn't even have tube. It's not a hotel, it's bullshit!.
Great location, staff, cleanliness. Had two double beds for an affordable price. Towels were a bit scratchy, bathroom was small.
Very friendly, responsive staff. Great location. The superior king room we had was very small, like Paris hotel room small. The bed could have been firmer
Location, roof top Small room, needs renovation - room looks outdated, paper thin walls - can hear everything from next door, expensive for what you get
Nothing but that we had to leave
Convenient location for the stay Relativelly small room compered to the price, previous Jumairah experience in SAE and generally number of stars of the hotel
Very dedicated hard working staff from the front door men to the cleaning people. Exceptional service, wonderful amenities, excellent location, close to everything. Nothing.
location room comfort breakfest , no restaurant for dinner , staff has charge double my card
Location & service.
Location Poor a/c - room was very warm. Bathroom was small and bed wasn't that comfortable
The staff was very accommodating. My son had to rehearse for a concert he was playing in and the Manager allowed him to use a Ball Room that was not in use. We greatly appreciated that. Also, the evening reception was very nice. The bathroom could be cleaner. There were chipped tiles and the faucet was lose.
Location is absolutely excellent. The room was small and dingy/run down - but clean. the a/c/heat did not respond well to temp changes. It reminded me of an old unrenovated best western. certainly NOT what the luxurious photos in the website lead one to believe.
Staff, the easy checkin , clean room, great location etc Well this is minor but the lobby could be prettier or cozier. That's all :)
Location, Baggage storage. They charge extra 25$ per day for "facilities". We had a broken lamp, aircondition that could not be set to lower temperature and problems connecting to the internet. The room was generally clean, but few things were not cleanned while we were there.
Location - superb and convenient Recently remodeled - very tastefully done Pleasant staff Room - a king size bed with room. Hard to beat in NYC. I'll use it again if price is right. The "resort charge" of $31 per night.
location- price There was not a USB charger in the room.. my phone and IPAD ran out of battery and I haven't stayed in a hotel that didn't have a USB plug int he room in a long time. I tried calling concierge and front desk. but you get a recording after 10PM.. not the best service for business..