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Details
Map
Reviews
Overall
8.1 Excellent
Based on 13,727 reviews
-
All Reviews 8.1
-
Couples 8.0
-
Families 8.0
-
Business 8.0
-
Solo 7.9
9.6
9.3
7.2
7.1
5.6
5.4
9.6
9.1
7.1
6.8
5.4
5.2
9.6
9.2
7.9
6.6
6.4
4.8
9.5
7.0
6.4
5.8
5.2
5.1
9.7
9.4
6.8
6.4
5.5
4.9
data provided by TrustYou
"Clean rooms"
"Friendly service"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 9.7
Great location, staff, cleanliness. Had two double beds for an affordable price. Towels were a bit scratchy, bathroom was small.
Mediocre 3.7
Dirty bathrooms
Recent Reviews
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Excellent
10.0-Room service. Cold, stale food
-
Good
6.0+clean and mid town so all the attraction you can cover by walk-breakfast was not included while we expected bed and breakfast
-
Excellent
9.7+Great location, staff, cleanliness. Had two double beds for an affordable price.-Towels were a bit scratchy, bathroom was small.
C$ 688+
Details
Map
Reviews
Overall
8.8 Excellent
Based on 3,698 reviews
-
All Reviews 8.8
-
Couples 8.4
-
Families 8.6
-
Business 7.6
-
Solo 8.3
9.4
8.9
8.6
8.4
8.2
6.9
9.4
8.6
8.0
6.9
6.7
6.2
9.3
8.2
7.9
7.7
7.0
5.5
7.4
6.3
9.4
8.1
6.7
data provided by TrustYou
"Nice building"
"Wonderful sightseeing"
"Friendly atmosphere"
Top positive review
Top critical review
Excellent 10.0
Everything was great about the Plaza! The hotel staff was so nice. They were always asking us how we were doing and if we needed anything. Our room was amazing! Very luxurious! The bed was like sleeping on a cloud. The mini bar was filled with all kinds of drinks and snacks. I think our favorite part was the bathroom. The walk in shower with the huge shower head was ginormous! The tub was rather large too! Everything was very very clean. It felt like it was brand new and we were the first people to stay in it! The hotel location was great also. Central Park and a subway station is right across the street so it was quite easy going to and from the Yankees games. We will definitely stay at the Plaza again!
Good 6.0
Service was terrible, our flight got delayed, we called to tel them know, when we got there they had charged us for the first night and they didnt have a room for us!!!! On top of the night manager on our last night was really rude... I will go to the St Regis next time...
Recent Reviews
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Good
6.0-Service was terrible, our flight got delayed, we called to tel them know, when we got there they had charged us for the first night and they didnt have a room for us!!!! On top of the night manager on our last night was really rude... I will go to the St Regis next time...
-
Excellent
10.0+Everything was great about the Plaza! The hotel staff was so nice. They were always asking us how we were doing and if we needed anything. Our room was amazing! Very luxurious! The bed was like sleeping on a cloud. The mini bar was filled with all kinds of drinks and snacks. I think our favorite part was the bathroom. The walk in shower with the huge shower head was ginormous! The tub was rather large too! Everything was very very clean. It felt like it was brand new and we were the first people to stay in it! The hotel location was great also. Central Park and a subway station is right across the street so it was quite easy going to and from the Yankees games. We will definitely stay at the Plaza again!
-
Good
7.7+location-crazy crowded lobby!!!!
C$ 373+
Details
Map
Reviews
Overall
8.0 Excellent
Based on 3,134 reviews
-
All Reviews 8.0
-
Couples 8.1
-
Families 7.9
-
Business 7.6
-
Solo 8.0
9.6
7.9
5.8
5.8
5.2
5.1
9.6
8.0
5.6
5.4
5.3
5.2
9.6
7.8
5.9
5.7
5.6
5.1
9.7
7.9
5.8
5.5
5.2
5.0
9.2
8.0
7.9
6.2
6.0
5.3
data provided by TrustYou
"Great view"
"Friendly service"
"Near city centre"
Top positive review
Top critical review
Excellent 8.8
Very friendly, responsive staff. Great location. The superior king room we had was very small, like Paris hotel room small. The bed could have been firmer
Okay 5.1
Location, roof top Small room, needs renovation - room looks outdated, paper thin walls - can hear everything from next door, expensive for what you get
Recent Reviews
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Excellent
8.2+Great location, just steps from Central Park, shopping, restaurants, etc. Nice decor.-The $25 fee per guest. Really? What a rip off. BUT, it includes free wifi! And a bottle of water! Many hotels offer wifi and water for free to anyone that signs up for their loyalty/rewards program (which is free!) You do get a $10 credit, though, which can be used to purchase a $20 drink on the roof top. Stop gaming your customers.
-
Excellent
10.0+Excellent.
-
Excellent
10.0+Nice upscale, modern and hip boutique hotel. Close to my work in midtown and 6 1/2 Ave. Friendly and consistent staff. Fantastic in room amenities. Comfy bed and nice big bathroom, robes and slippers.
C$ 397+
Details
Map
Reviews
Overall
8.8 Excellent
Based on 2,800 reviews
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All Reviews 8.8
-
Couples 8.8
-
Families 8.8
-
Business 8.2
-
Solo 8.7
9.7
9.3
9.0
8.9
6.3
6.3
9.6
9.5
9.3
8.9
6.4
6.3
9.6
9.4
9.0
8.9
6.5
5.4
9.7
8.7
6.1
4.9
9.7
8.7
6.1
5.2
4.9
data provided by TrustYou
"Professional service"
"Comfortable beds"
"Friendly service"
C$ 499+
Details
Map
Reviews
Overall
9.1 Excellent
Based on 2,457 reviews
-
All Reviews 9.1
-
Couples 9.2
-
Families 9.1
-
Business 9.2
-
Solo 9.0
9.8
9.1
8.8
8.6
8.1
6.4
9.9
8.9
8.8
8.2
8.1
6.4
9.8
9.2
8.5
8.2
8.0
6.3
9.6
9.2
8.7
8.0
6.1
4.4
9.6
9.3
8.8
8.1
7.7
6.2
data provided by TrustYou
"Friendly atmosphere"
"Beautiful architecture"
"Stylish hotel"
C$ 496+
Details
Map
Reviews
Overall
9.0 Excellent
Based on 1,237 reviews
-
All Reviews 9.0
-
Couples 8.7
-
Families 9.0
-
Business 9.2
-
Solo 9.0
9.5
9.5
8.8
8.4
8.0
6.3
9.4
8.2
8.0
7.6
6.1
4.5
9.5
8.3
8.1
7.6
6.8
4.8
9.6
8.3
7.5
9.3
8.1
7.4
7.4
6.1
data provided by TrustYou
"Spacious rooms"
"Professional service"
"Friendly service"
Top positive review
Top critical review
Excellent 10.0
Very clean. Pretty decor. Friendly staff. Willing to meet needs when asked.
Good 6.0
Friendly staff and traditional hotel
C$ 601+
Details
Map
Reviews
Overall
9.2 Excellent
Based on 1,012 reviews
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All Reviews 9.2
-
Couples 9.3
-
Families 9.3
-
Business 9.3
-
Solo 9.0
9.9
9.5
9.4
8.8
8.2
6.6
9.8
9.4
9.3
6.7
9.9
9.4
8.3
6.5
5.7
9.4
9.9
9.4
7.1
data provided by TrustYou
"Professional service"
"Friendly service"
"Friendly atmosphere"
Top positive review
Top critical review
Excellent 9.1
Luxurious hotel with superb location! The staff are caring, friendly & very helpful with restaurant recommendations or any other needs! The superior rooms are on the smaller side as compared to other luxury hotels in the same price range
Okay 5.4
wonderful staff and excellent service, good room service recipes, amazing manager at check in, absolutely incredible and wonderfully welcoming customer service room was incredibly dated and due for a remodel years ago, minimal in furniture, old and worn mattress , sheets incredibly thin with very used and uncomfortable bedding, carpet is dusty from years and years of use, furniture was so old, minimal, totally uncomfortable, bathroom lighting incredibly poor, light fixtures giving off minimal light, lack of art or general in room FF&E comfort expected at a 5 star property
Recent Reviews
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Good
7.1+Location-Old fashion very loud poor AC system
-
Excellent
9.1+The suite was beautiful and nicely appointed. Room was upgraded to suite due to my anniversary. They sent gratis champagne and cake which was waiting for us after dinner.-We were on 4th floor and room was next to heating/AC machines. So long as you didn't look out the window, it was lovely. (I recognize I didn't pay for park view but street view but did end up with the single worst view room in the place.)
-
Excellent
9.0+I love Indian food and since the Pierre is a member of the Taj Group, they have several traditional Indian cuisine items on the menu, even for breakfast. Plus, their Indian food is delicious!
C$ 733+
Details
Map
Reviews
Overall
9.0 Excellent
Based on 899 reviews
-
All Reviews 9.0
-
Couples 8.7
-
Families 8.7
-
Business 8.1
-
Solo 8.3
9.5
9.5
9.5
9.3
9.1
9.0
9.4
9.2
9.1
7.9
7.6
3.5
9.3
8.4
7.1
7.0
4.4
3.4
9.1
7.0
8.7
data provided by TrustYou
"Professional service"
"Wonderful sightseeing"
"Friendly service"
C$ 910+
Details
Map
Reviews
Overall
9.3 Excellent
Based on 465 reviews
-
All Reviews 9.3
-
Couples 9.1
-
Families 9.1
-
Business
-
Solo 9.4
10.0
10.0
9.7
9.2
9.2
5.3
9.8
9.0
7.9
7.7
6.8
9.1
8.2
6.9
6.7
9.8
8.8
data provided by TrustYou
"Beautiful architecture"
"Nice building"
"Friendly atmosphere"
C$ 882+
Details
Map
Reviews
Overall
9.2 Excellent
Based on 427 reviews
-
All Reviews 9.2
-
Couples 8.6
-
Families 8.9
-
Business
-
Solo
9.1
9.0
8.8
8.7
8.4
6.9
9.2
8.4
8.2
7.4
3.7
7.8
data provided by TrustYou
"Professional service"
"Stylish hotel"
"Friendly atmosphere"
Top positive review
Top critical review
Excellent 10.0
Beautiful hotel with a wonderful staff. Location couldn't be better. If you enjoy luxury this is the place.
Poor 1.0
My experience made every other hotel I have stayed at seem 5-Star! I paid over $----- for the night and checked out to sleep at a hotel staffed by sane people. The security guard Patrick banging on my hotel door demanding entry and falsely accusing me of smoking marihuana. I am a 55 year old man and my guest was a medical doctor. No phone call, No 'Sorry to bother you sir...' Just an unhinged rent-a-cop. Wow!
Recent Reviews
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Excellent
10.0+Beautiful hotel with a wonderful staff. Location couldn't be better. If you enjoy luxury this is the place.
-
Excellent
10.0If you want impeccable service, and enjoy every amenity you could think of, then this is your hotel! Everything from friendly service to comfortable clean rooms, this hotel delivers. It's close to everything interesting, theatre, shopping, restaurants. I can't wait to return! Thank you St. Regis. A fun-filled weekend that gave us a life time of memories.
-
Poor
1.0+My experience made every other hotel I have stayed at seem 5-Star! I paid over $----- for the night and checked out to sleep at a hotel staffed by sane people.-The security guard Patrick banging on my hotel door demanding entry and falsely accusing me of smoking marihuana. I am a 55 year old man and my guest was a medical doctor. No phone call, No 'Sorry to bother you sir...' Just an unhinged rent-a-cop. Wow!
C$ 1070+
Details
Map
Reviews
Overall
8.8 Excellent
Based on 480 reviews
-
All Reviews 8.8
-
Couples 8.5
-
Families 9.1
-
Business 8.4
-
Solo
9.1
9.0
8.8
7.1
5.4
5.4
9.0
9.0
7.0
6.8
9.2
9.0
7.1
7.0
9.0
8.9
7.2
data provided by TrustYou
"Well-maintained rooms"
"Professional service"
"Pleasant entrance area"
C$ 979+
Details
Map
Reviews
Overall
9.0 Excellent
Based on 388 reviews
-
All Reviews 9.0
-
Couples 8.7
-
Families 8.9
-
Business
-
Solo 8.3
10.0
9.9
8.9
8.6
8.4
6.7
9.9
9.0
8.5
6.7
9.9
9.0
8.0
6.5
8.6
data provided by TrustYou
"Pleasant entrance area"
"Nice building"
"Near city centre"
Top positive review
Top critical review
Excellent 10.0
Very dedicated hard working staff from the front door men to the cleaning people. Exceptional service, wonderful amenities, excellent location, close to everything. Nothing.
Good 6.0
location room comfort breakfest , no restaurant for dinner , staff has charge double my card
Recent Reviews
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Excellent
8.0+great location and view on Central park
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Excellent
8.0+This hotel is by far the best hotel I have ever stayed at. The Ritz Carlton staff could not do enough for you. The place is luxurious and no request is too small. The staff are very courteous and even though the Hotel is geared more towards adults and business travellers, the staff were exceptionally friendly and welcoming to my two children. Who also thought this hotel "rocked"!!
-
Excellent
10.0+Very dedicated hard working staff from the front door men to the cleaning people. Exceptional service, wonderful amenities, excellent location, close to everything.-Nothing.
C$ 287+
Details
Map
Reviews
Overall
8.5 Excellent
Based on 5,987 reviews
-
All Reviews 8.5
-
Couples 8.7
-
Families 8.5
-
Business 8.3
-
Solo 8.6
9.7
8.4
7.3
7.1
6.5
6.5
9.7
8.6
7.5
6.7
3.8
3.5
9.6
8.3
7.2
6.8
5.0
3.7
9.8
8.1
6.4
3.7
2.1
9.8
8.3
7.6
6.6
4.2
4.0
data provided by TrustYou
"Spacious rooms"
"Friendly service"
"Wonderful sightseeing"
Top positive review
Top critical review
Excellent 10.0
Staff, the easy checkin , clean room, great location etc Well this is minor but the lobby could be prettier or cozier. That's all :)
Good 6.0
Location, Baggage storage. They charge extra 25$ per day for "facilities". We had a broken lamp, aircondition that could not be set to lower temperature and problems connecting to the internet. The room was generally clean, but few things were not cleanned while we were there.
C$ 319+
Details
Map
Reviews
Overall
7.7 Good
Based on 11,846 reviews
-
All Reviews 7.7
-
Couples 7.8
-
Families 7.7
-
Business 7.4
-
Solo 7.6
9.7
6.6
6.4
6.2
5.3
4.2
9.7
6.5
6.3
6.0
5.8
4.9
9.7
7.0
6.2
6.1
5.2
5.0
9.8
6.7
6.1
5.4
5.4
4.3
9.7
6.0
5.8
5.8
5.1
4.8
data provided by TrustYou
"Great view"
Top positive review
Top critical review
Excellent 9.4
The staff was very accommodating. My son had to rehearse for a concert he was playing in and the Manager allowed him to use a Ball Room that was not in use. We greatly appreciated that. Also, the evening reception was very nice. The bathroom could be cleaner. There were chipped tiles and the faucet was lose.
Okay 4.0
Location is absolutely excellent. The room was small and dingy/run down - but clean. the a/c/heat did not respond well to temp changes. It reminded me of an old unrenovated best western. certainly NOT what the luxurious photos in the website lead one to believe.
Recent Reviews
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Good
7.4+The location is amazing and the staff generally helpful.-Rooms need some updating as do the bathrooms, but overall the hotel is good value by NYC standards.
-
Okay
5.4+They hit me with a $30 dollars plus tax facility fee which is ridiculous why should we pay facility valet parking is ridiculous expensive , they hotel needs to be updated the style is from the late 90's we should get more for what we paid for
-
Excellent
8.5+The bed was certainly comfortable. Probably the best part of the room.-A coffee maker would be nice to have.
C$ 244+
Details
Map
Reviews
Overall
8.6 Excellent
Based on 3,705 reviews
-
All Reviews 8.6
-
Couples 8.7
-
Families 8.7
-
Business 7.8
-
Solo 8.5
9.5
8.9
7.4
7.4
5.6
5.1
9.5
9.0
7.7
5.8
5.2
5.1
9.8
8.6
6.8
6.6
5.9
4.9
9.4
8.8
7.5
7.4
5.3
5.1
9.4
8.9
8.0
6.6
5.9
5.1
data provided by TrustYou
"Spacious rooms"
"Friendly service"
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