The crew was friendly and attentive. Excellent food: sandwich and warm cookie handed out on a 2.5hour flight! Would definitely fly Air North again.
We left a half hour late and there was no food or snacks offered-,not even the crappy pretzels. The flight itself was smooth tho and the crew was nice.
Lots of leg room, no fee for seat selection at check in, good food service and punctuality
My row seemed to have more leg room and I didn't pay extra for it. Air North offers a meal at no extra cost. There was no entertainment available, but that wasn't an issue as most people have options on their phones. The crew was friendly. Air North offers air travel the way it used to be and that is a welcome and pleasant surprise.
Air North is one of the easiest airlines to fly with. Lots of room and great service. Always provide you food.
My interaction with air north was great, Their customer servicr was easy to get a hold.of, Managed to speak with a person, they were very polite and helpful, However I messed up the date with the ticket purchase, Since I used a third party I could not change the date. And trying to contact Kayak and the other third party was a nightmarez So I am unlikely to use a third party again.
Customer server was excellent. The flight was extremely affordable, and my seat was both comfortable and spacious.
Terrible customer service - no interest in being helpful, limited service hours, unwilling to transfer checked baggage of provide advice. Not recommended.
Supposed to fly out at 10am to Kelowna….got delayed until 1:40 and missed an important meeting. I ended up having g to stay over. Should have just driven.
Service was great from start to finish. Pleasant attendants, timely luggage to carousels.
The flight didn’t happen because they apparently lost my check in and wouldn’t let me board.
I wasn’t checked in for the third leg of my flight, my bag was checked through to Dublin but when I went to the gate in Toronto they said I wasn’t on the flight and had given my seat away. I had to wait 24 hours for another flight and instead on the one I had booked it was now 2 flights.
No kiosk to help pre boarding unlike other airlines, still lost the luggage despite its own crew/TSA or security tagging it, poor handling of lost luggage and possibly compensation is likely poor too.
Waited at airport from 10 am till 4 pm and no flight due to fog. Ugh.
Plane was one hour late. Hardly any space for our carry-ons. Stressful to catch connections.
No food, water, snacks.”beverages”. This was on Christmas Day. Upgrading cost $100, for what exactly?
Flight delayed missed connecting flight crew not very helpful very frustrating customer service
The plug in to charge our phones are all loose my block would not stay in!!
The only thing I can't give good or really good is the fact that we didn't have food ,just a packet of pretzels or cookies which is normal,and ofcourse there isn't any entertainment. I've always flowen WestJet ..I really like the airlines..this plane was smaller one ,pretty tight seating.
They were on time and everything went as expected. The only thing that could be better was they didn't wait for us to get through customs to pick up our luggage off the carousel. An employee picked it up and was shoving it together with others onto a cart. Later we found one of our luggage was slightly bent.
