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Cons: "Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination...."

Pros: "Nothing"
Cons: "The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses"

Cons: "The Seats were really old and no new movies"

Cons: "Paid for extra leg room seats and didnt get them"

Pros: "The service was good"
Cons: "At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge."

Pros: "Entertainment and food were not bad."
Cons: "The plane was an old aircraft, crew could have behaved more kind, and the plane’s seats need to be replaced they felt like sitting on cardboard."

Pros: "Crew was excellent food was good."
Cons: "sea food"

Pros: "All services"
Cons: "N/A"

Pros: "Crew and food"
Cons: "Entertainment"

Pros: "On-ground customer service of Ethiad, Fatima. She was professional and understanding."
Cons: "Don’t overlook international flights and penalize travelers who don’t have a seat selection but checked in on time."

Pros: "short lay over in Abudhabi. Flight was on time."
Cons: "At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights."

Cons: "Couldn't check in online and caused me to miss my flight. Then made me buy new tickets"

Pros: "Overall excellent"
Cons: "Was not able to select seats online (even 24 hours before), was not able to check-in online, had stand more than an hour in the line for check in in JFK/NY"

Cons: "Etihad staff for borading at Toronto (YYZ) airport was rude and unpleasent. Always long lineups to get boarding card, they treat passengers like cattles and sheeps. Etihad airlines ground staff was very rude! Seats in the economy class of Etihad airlines are getting congested more and more every year."

Pros: "Short Leg, Crew Happy, pilot very informative, food was good, until the next flight (long haul) I got the same food. 2 seats together at the very back row. Checkin and boarding were fine"
Cons: "The toilet flushed when I was still on the toilet seat. Happened again on the long haul sector. The take a very long time to switch on the entertainment and turn it off as soon as decent commences- so if you have air traffic problems - it could be off for an hr before and after takeoff and landing. unnecessary as most people have their own headsets as well. We"

Pros: "I like it"

Cons: "Breakfast quality was not good .In breakfast they gave vegetarian food .Flight departed late by one hour ."

Pros: "Punctual"
Cons: "Seats"

Cons: "Lied to me about my seat assignment. I was teady to pay for extra leg room bufor they declined and said they assigned extra leg room seat. But later I found that it is Norma seat. Liers"

Cons: "Small seats-space limited."

Pros: "Nothing"
Cons: "Bad seats. Treat people like cattle with barely any leg room."

Pros: "مجال الكراسى"
Cons: "المضيفين"

Cons: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"

Pros: "Air staff was good. Automatic window dimmers. Electronics."
Cons: "Food was sub par. Layovers were long. Abu Dhabi terminal was not good, bathrooms there were few, far and dirty."

Pros: "Have more space between seats"

Cons: "Baggage ground staff behavior is very bad..Not allowed me to carry stuff which I purchased inside the airport..will never travel and will also request my company not to buy tickets through Eithad"

Pros: "The service and comfort!"

Pros: "All above"
Cons: "Liked everything"

Pros: "The crew was nice"
Cons: "Food could be improved upon and entertainment system should be available the whole flight"

Cons: "No dedicated bus or transport for first or business passengers!"

Cons: "We were asked to stand for boarding. And instead of having us board they boarded first class and handicapped people. I understand these people have the right to board first. However, if you know that you have more than 20 handicapped to board first do not have an entire zone of people stand for 40 minutes"

Pros: "Blanket was provided."
Cons: "The crew attendant who checked me at Delhi airport informed that the flight to Abu Dbabi to Istanbul was a full flight and therefore the only option was to have a seat in the middle. However, near the end of my flight I went to the bathroom and noticed there were MANY open seats with more than a handful of people that had a whole row to themselves. I wonder where she got her information because what she shared with me was totally false and I am totally appaled. Also, very, very long lines to check in taking more than one hour to get boarding tickets. It is freezing on both planes."

Pros: "the crew of the airline and the staff at Abu Dhabi airport were overwhelmingly friendly and thoughtful and helpful. I am an oversize person which can make flying difficult in many ways. first, they never made me feel like I was inconviencing them by asking for help and then 2nd, when one of my neighbors decided to make a big fuss about it, they asked me if I'd like to move to a better seat (which I was happy to take them up on). I had a long layover and was given meal tickets to get food at the food court in the airport. Everyone was very kind."
Cons: "the boarding procedure was difficult at Abu Dhabi. We had to go up a staircase which felt insecure and didn't have a good railing to hold onto. I was not the only passenger who was having trouble."

Cons: "- aircraft was small - food plan for vegetarian limited and no fish option - no aerobridge in abu dhabi"

Pros: "The food was pretty good for airline meals. We really made good use of the entertainment system which had many great movies and a kids interactive touchscreen. This entertainment system made the flight! Boarding was quick and easy and the ammenty packagfes (eye covers headphones socks ear plugs etc.) and a kids activity book was also great."

Cons: "Plane was not maintained at a comfortable temperature. It was just downright hot! But that was our experience with all our Etihad flights. Planes are not maintained at comfortable temperatures. Food was awful - boiled chicken taste While handing out sandwiches and drinks stewardess just gave my husband whatever I asked for without checking with him. Many times he was overlooked by the stewardesses on either side as he was in a middle seat. I did not see a single onboard crew crack a smile, robotic service. Not impressed with my first Etihad experience."

Pros: "Hospitable crew... great service. Food quality not good"

Pros: "Ethihad is simply amazing. Best airways."
Cons: "I would have preferred A380 for the trip"

Pros: "The trip was late and the transite one left and they refused to componsate me neither by ticket nor money .. It was ahorrible trip i lost 4000 dollars for hotels and other ticket which is toooooo much"

Pros: "Liked the food Good service"

Cons: "Major first flight to Abu Dhabi has been canceled. That took place around 5 hours. Then the whole journey has been rebooked and I reached the final destination after 10 hours of the previous schedule with lost baggage."

Pros: "Crew was incredible"
Cons: "Same thing with entertainment"

Cons: "Food was bad. Seats were not comfortable especially for such a long flight"

Pros: "Crew was very helpful and entertainment options were good."
Cons: "Food can be better and limited access to WiFi (free) would be great. It was too expensive per flight."

Pros: "The cabin crew and the overall tidiness of the plane was nice"
Cons: "The sits are very uncomfortable..."

Pros: "Crew was good."
Cons: "Flight was delayed, crew was helpful throughout."

Pros: "food is not good ,"

Pros: "Nothing"

Pros: "- seats were good. more leg room than other economy seats - food was ok, they did not bombard us with too much food , which i liked - entertainment was good too"
Cons: "- LOST BAGGAGE: they lost my suitcase in the last leg (auh-maa) and I did not receive it for 4 days. I had no clothes, toiletries, etc as I only checked in 1 bag. No compensation offered. - I had to literally get into an argument with the ground staff at MAA airport to get any compensation for basic toiletries, change of clothes, etc. I only received compensation 15 days later for 2 days after several phone calls. I finally had to show up at their office, upon which I realized none of their staff communicated with each other. So, I had to explain everything from the begenning and was finally given some monetary compensation. - Their staff called me back every once in a while and promised things that they never delivered on. For example: they asked me to wait at my mom's house for 4 hours as I needed to sign some paperwork and they could not mail it or email it to me. After waiting 4 hours and cancelling other plans, no one shows up and no one answers the phone. - On my flight back, flying through AUH was a disaster. We had not been notified of the new pre-clearance procedures and with only 1 hour 30 minutes to get past 3 security checks and U.S pre clearance was near impossible. So, 10 passengers including myself just waited while our flight took off. - In AUH airport, their staff gave us completely different directions. We would be told to go to the rebooking desk by the ground staff, and once we get there the ticketing agent informs us we cannot be rebooked for 3 hours and that the prior person did not know what she was talking about. - So, they make us stay awake for 5 hours from 2 am to 7 am seated in their waiting area, until someone finally is able to rebook us to our destinations in the UNited States. They rebooked us on connecting flights which added 5-6 hours to the flying time. Simply awful management. - The staff complaining about their jobs, miscommunication and other work related problems was really unprofessional when they had pregnant women and children waiting around for 5 hours."