Pros: "Price was the best over competitors. Many dates available. Staff are friendly and service oriented. Coffee is so good. Food is great. Flight was on time."
Cons: "I booked online and then had to rebook - by calling the call centre. Be good to have the ability to change flights online as well. Call centre staff was good - except I assumed she’d book us sitting in the same seats as I had originally chosen (which were available - as I checked online)."
Pros: "Service was good, frequent drinks and snacks, nice little deli platter was unexpected and very delicious!"
Pros: "You constantly got food and drinks served, a big contrast to the other airlines who don't even serve complimentary food on 5 hour trips. We didn't expect to get food on this 2 hour flight so we had breakfast beforehand. We were pleasantly surprised!"
Cons: "The HS was I bit cramped!"
Pros: "Friendly staff. Provided sandwich and cookie during flight."
Cons: "Minor item: Didn't provide hav charger in seats but for short flights not a big issue"
Pros: "From the coffee and cookies while waiting to board to the freshly baked items given while receiving food service, this is great customer service. Not to mention the competitively priced airfare and not having to pay an extra fee for checked bags, this airline can't be beat. I would definitely fly it again and suggest it to anyone if they're looking to fly in northern Canada."
Pros: "Great staff, service, price."
Cons: "Only negative was the flight left 10-15 minutes late. Not sure if it was their fault or air control. Would definitely book with them again though."
Pros: "Excellent airfare, super easy online check-in, friendly crew, comfortable plane, very pleasant flight."
Cons: "Flight frequency. I wish there were more flights between YVR and YLW."
Cons: "The outfitter canceled us so we did not go. It was out of our hands that the outfitter canceled us for certain reasons such as whether poor infrastructure, but we are still going to have to pay a Re-booking fee and Processing fee for each passenger."
Cons: "I work at an isolated mining camp and could not fly out due to weather and when I tried to reschedule or cancel my flight with Canadian north the cancellation fees, rebooking fees were more than the cost of purchasing a new flight straight through air canada. I will never use this service again."