C$ 602 Find Cheap Flights to Kota Kinabalu

The flights were on time and the cabin crew were very nice. The only downside was that the food was not good.

Good pilot and crew. No food or beverage on this flight Entertainment is via own device thru plane's wifi.

Our flight was delayed by one hour. Luckily, we were still able to make our connection. This flight is really an Alaska Airlines flight and not the same excellent service and comfort as Japan Airlines.

In general, Japan Airlines was great! The flight attendants are kind and attentive. I was surprised to receive a late dinner on this flight, as most U.S. airlines do not serve a full meal. Because of this late meal, the lights in the cabin were not turned down until very late. I was hoping to sleep, but couldn't with the lights on so late. Also, this was a red-eye flight. Food was delicious and plentiful. Seats are very comfortable!

Excellent service, excellent food and beverage options, plenty of leg room

I fell asleep, and the crew kindly left some snacks for me

It was okay, short flight so nothing much to comment.

The crew was attentive and provided everything I needed. The business class food was excellent.

Good experience for economy transpacific. Reasonable comfortable seats. Food was not as good as I expected or had on other prior transpacific flights but likely attribute that to rising cost of supplies. Staff is courteous. Overall, very good.

I felt that the customer service improved compared to a several years ago.