It was ok. Not good and not a bad experience
Not accommodating ground staff On board slow service Crew members not very friendly
lunch was good; breakfast was kinda meh cabin temprature was way too high new entertainment system but somewhat limited content
Going through security a second time to get on the next Korean Air flight was utterly ridiculous and unnecessary. We were in a International secure area.
Crew was awesome, absolutely the best, Food was excellent also. Movie selection was mostly modern duds. However, I love Korean Airlines
The website is difficult if you don't have an account and sign in as a guest. Seat selection/change is only allowed after they send you an email which I would never received. Otherwise, the Korean Air flight crew was great. Just go to back of plane for snacks and drinks. They provide pillow, blanket and headphones. Movie selection wasn't great imo.
I was handled by some very rude CSA's in DFW. I was forced to check my carry-on as I was flying economy. You are now allowed only 10 kg total on all carry-on items. As my carry-on was 10 kg, and my backpack was 2 kg, I was made to check my luggage. I find this procedure unfair, as many other passengers in economy CLEARLY had more than 10 kgs. If KA insists this is their policy, then it should be enforced uniformly for everyone. TO INCLUDE Business and First Class. They are allowed 18 kg now. From my perspective....absolutely ridiculous. This was the first time in over 35 years I have been made to check my carry-on. I am EXTREMELY disappointed 😞
Customer service is not a top priority from boarding to while on flight, was belittled on boarding Some staff speak english at almost a 0% fluency
I’m not much for Asian food. So did not eat much on the flight
2 hour connection time in Seoul to make plane to Bangkok. Giant security lineup. Lots of worry over making flight reduced joy of flying via KE/Incheon. This was a repeat of my flight in Nov 2022, so apparently is the new normal for KE. Flight was boarding after I was forced to jog what seemed to be 2 miles from security to my departure gate. Please fix this. I still cannot understand that if you have already been screened in Canada for dangerous items, and there is no opportunity to obtain any between one plane and the next, why you should be screened AGAIN.
Staff’s were polite & helpful. Love to fly with Eva Air!❤️
I hope their usb charging port works. None of their usb port is working. Boeing 777 LA to Taipei (vs)
Poor services. Not meet 5-star airline standard. Disappointed with the poor food and drink selections. Cabin crew is not attentive at all. They even skipped me during meal service (not sure if it is intentionally).
The flight went well. Everything good. Boarding. Meal service. Snack (crackers) & Drinks. (Could do with more selection like a sandwich). The seats did not have the annoying footrests (that dig into your shins when you stretch out your legs.). Entertainment was good as I watch 4 movies. Screens were bight (adjustable) but could do with privacy filters on them to prevent light from the passenger next to you shining in your face. They need to have milk for hot black tea though as coffee creamer just never makes tea taste nice.
The flight went well. Everything good. Boarding. Meal service. Snack (crackers) & Drinks. Entertainment was good as I watch 4 movies. The need to have milk for hot black tea though as coffee creamer just never makes tea taste nice.
The crew is so cold and indifferent but I have to appreciate their professionalism. The seat is too hard and not comfortable at all. Entertainment is very limited and not of many choices.
seamless check in/ friendly staff, food is good, always love flying Eva Air
Liked the check in process, the service, and bathrooms being cleaned and stocked regularly. Food could have been better. I suggest serving some snacks or sandwich mid way some time after dinner and before breakfast.
On time. Easy online check-in. But always give me a middle economy seat with wacky passengers (or even a seat next to the toilet room). Also could be more courtier staff.
Flight crew was the best. First time on Eva airways and we will be a repeat customer. Service was efficient and food was very good. Empty seats allowed us to stretch and sleep.
Menu selection was limited and not appropriate for a flight of this length
I like WJ but I don’t like traveling anymore
Good. Really crowded and busy. Going to Winnipeg plane was crowded and seats very narrow Now I remember why I dislike flying 😈
Good flight. No I’m seat entertainment. But my phone worked just fine on the west jet app.
Having a lot of delayed flights on West Jet, however things always work out. So no complaints.
4 hour delay, lost our bags, staff was loud and it was an overnight flight
Check in was seamless , crew very polite , arrived on time!
Flight arrived early even after leaving late. Bag drop was a zoo, very slow even after using pre-checkin and airport kiosk.
Nothing special. Unacceptable wait for baggage on arriving in Calgary
Three hours on the tarmac before a four hour flight. I was hungry given the long wait, yet still had to pay for food service
Very bad , airplain had problem with engines , had to evacuate, had a delay on my trip for almost 4 hours , lost my rental car in london..
The seat is too hard and my back and bottom are having servers pain
There was no lounge for passengers waiting before boarding the aircraft at F65, so passengers are just sitting on the floor or just spread everywhere the premises before boarding.
Great crew, friendly. Found the trip long just sitting with no onboard entertainment
All went fine. Boarding was efficient, staff was really friendly, and we were kept up to date on any changes to our itinerary. My only note for improvement is that on this particular plane, the recline in economy class was negligible. I know it's a coach seat, but I had another UA flight (SFO to BWI) and the seat was more comfortable with better recline.
Really good experience with a redeye flight from SFO to BWI. Boarding was efficient, plane was comfortable and newer than others, lots of audio and video choices, and staff was great. I appreciate United's service.
All good, useful to have the united app from check in to boarding
Was a good flight. On time. Was full and all went well
My flight from Toronto was delayed but the connecting United flight waited for me 👍
The original seat on the flight Toronto Newark had the floor flooded with coffee spilled, so they changed our seat to premium economy. For the flight from Newark to San Salvador we were i the last row, no reclinable seats and beside the toilet. I asked for headsets to the waitress and she gave it to.me test of all the passengers, while she was staying right behind me..
Fruit and cheese platter was dubious quality. The edges of the cheese pieces were dried, plastic looking. Old.
Terrible experience. Air canada is the worst and Kayak website is also not transparent.
Cancel because of maintenance issues. rebooked next day and then the replacement plane 3 hours late.
My flight was great but my inbound flight from Toronto to Sault st Marir delayed more than 2 hours and we had to change the airoplan.
This was a fraudulent transaction. Kayak was at fault for accepting a stolen credit card. Kayak needs to change their verification process.
As is pretty much the norm with Air Canada now, we left late from the gate (45 minutes late). This is my 12th flight with AC in the last 12 months and 10 of those flights were either late or cancelled. AC essentially has a monopoly in Canada so they have carte blanche to charge exorbitant rates now and give poor service, with no repercussions.
I did not like the fact that our bags went missing
Free ear adapters for movie screen and a snack with a beverage.
Airport staff super friendly. Even put us on an earlier flight because we arrived early.
A 2 hour delay because they couldn’t fit some oversized cargo in the small hold doors of an Embraer! Surely they know the sizes before attempting to load it?