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GDL — Canada
19 Feb — 26 Feb1
Return
1 adult
Economy
From?
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Sat 19/2
Sat 26/2
Good to know
Low season | September |
|---|---|
High season | December |
Cheapest flight | C$ 201 |
Average price round-trip | C$ 553 |
Good deal round-trip | C$ 400 |
Good deal one-way | C$ 300 |
Best time to beat the crowds (8% less expensive on average)
Most popular time to fly (22% more expensive on average)
Flight from Guadalajara Miguel Hidal to Toronto Pearson Intl
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Canada
- Looking for a cheap flight? 25% of our users found tickets from Guadalajara to Canada for the following prices or less: to Montreal C$ 300 one-way - C$ 727 round-trip, to Toronto C$ 315 one-way - C$ 473 round-trip, to Vancouver Intl C$ 381 one-way - C$ 400 round-trip
- High season is considered to be January, February and December. The cheapest month to fly to Canada is January.
- Morning departure is around 27% cheaper than an evening flight, on average*.
FAQs - booking Canada flights
Top 5 airlines serving Guadalajara Miguel Hidal to Canada
Scores according to KAYAK customer reviews8.3
Alaska AirlinesOverall score based on 29865 reviews
8.5Boarding
8.2Comfort
8.8Crew
7.9Entertainment
7.9Food
We , of course, had no entertainment. Good trip.
They cancel my trip due to delete on my COVID test result
Pros: "Flight crew was nice"
Cons: "They were careless with our suitcases. When we got to Vancouver, we were missing wheels on our suitcases. 2 wheels on my husband's and 1 on mine. It made it horrible to pull the suitcases."
Cons: "For an hour long flight, it seemed like enough time to serve more than just 4 choices; 1 beer, 1 wine, juice or water. I’ve been on flights that were 45 minutes and served an entire meal. Of course, what they do is still great and I am very grateful."
Cons: "Serve dinner in first class."
Pros: "Great crew"
Cons: "Snacks"
Pros: "On time"
Cons: "Walking to the airplane, plane didn’t have a door Insuficiente sitting space, Got charge for luggage Air attendants unfriendly Carrousel info unclear Boarding info, not upfront, quality of the airline has gone down drastically"
Cons: "No drink service - not even water."
Pros: "Easy to board and plenty of crew assisting passengers"
Cons: "Seats are too narrow and crowded it gets very uncomfortable and cannot do much work on a laptop as there’s not enough arm space"
Pros: "I love it thanks"
Pros: "Very organized"
Pros: "Boarding on time"
Cons: "At the LA airport they put us in a bus in a remote area everything was to slow, take over 30 minutes to reach the terminal"
Pros: "Everything was great"
Pros: "Arrived on time and in one piece"
Cons: "none"
Pros: "I liked everything,wonderful experience."
Pros: "Great crew, very friendly and helpful. Enjoyed a flight that was short and sweet."
Cons: "Small cabin, little rougher ride, and small meal choices but understandable with cut backs."
Pros: "Always like Alaska flights"
Pros: "Very good"
Pros: "The flight was direct non-stop. The plane was new and in good shape."
Cons: "The flight was delayed. It took a long time to off-load the baggage."
Pros: "Cheap air fares"
Cons: "Could not use airline websites to select seats due to using a third party agent like kayak. Had to call both Alaska Air and Air Canada before I could secure seats."
Cons: "in Guadalajara, during boarding the cabin was inundated with mosquitoes (I mean not just a few, but many hundred at least). Passengers were simultaneously swatting mosquitoes from the first row to the last row. The mosquitoes then joined us for the duration of the flight; well many of them were swatted as evidenced by the bloody mosquito parts left on the walls and overhead bins. I don't blame the cabin crew for this event, especially since they had to endure it as well. However the attitude was that things like this are just part of flying these days, along with lousy food and shrinking leg room. I guess that's the truth of it though. Also not to be over-reactive but there is a public health component to this; Mexico had 805 cases of zika in 2017. And although in general we may be more at risk from a local mosquito that has fed on an already infected tourist, we should make an attempt to limit the introduction of any infectious vectors.."
Cons: "No options for vegetarians when food was handed out. I asked if they had the food for purchase and they said no on a 2+hour flight."
Pros: "In Denver, the boarding process was well organized and directed by clear announcements and boarding lanes."
Cons: "In Seattle, the boarding process was chaotic and mismanaged. The ground staff gave confusing and ambiguous instructions that resulted in everyone forming a large, disorganized throng in front of the gate agent. It was as if they said "everyone get on the plane immediately, and we are only taking the first 30 people"."
Pros: "Excelente servicio"
Cons: "Everything"
Cons: "Was disappointed that my bag went to another location (Eugene?) Can get it til tomorrow morning and I have a conference to attend and no clothes..!"
Pros: "The plane felt new and was comfy. Crew was nice and the flight was overal pleasant"
Cons: "They gathered passengers before the gate to check for passports. Thought that was a strange way to do that. Once in the plane not even a snack or a beverage was offered and I was sitting in first class. No entertainment either."
Pros: "Great service, great attention to detail"
Pros: "Excelente"
Pros: "On-time, no unpleasant surprises."
Pros: "Early take-off, friendly staff"
Cons: "everything was cool"
Pros: "Every thing"
Pros: "The whole air experience is so egregious now, I'm committed to first class and only a few airlines. Just can't do it anymore. I'm not a herd animal and I don't want to do it their way. Period. On Air Alaska it's a clean cabin, they leave on time, they maintain the planes. Amen."
Pros: "Fine,same as the earlier flight..."
Cons: "Again, the size of the plane, interior."
Pros: "Plane was comfortable and boarding was very efficient."
Cons: "The staff at my connection in Seattle were not the friendliest."
Pros: "Nice crew, clean, great movie selections"
Cons: "Plane was delayed 2+ hours"
Pros: "It was a cheap flight and the service was better than I've learned to expect from airlines that fly into Mexico. It may be I'm seeing things that are not there, but I believe most airlines currently traveling into Mexico treat their passengers like cattle. I rank Alaska on the positive high end of this, but it could do better."
Cons: "passengers were treated like cattle."
Pros: "In my first flight with Alaska everything was excellent."
Pros: "Excellent service, timing, crew amiability."
Pros: "The sites were great the flight was good departed on time and arrived on time mostly all the crew was nice"
Cons: "One of the stewardesses in first class was a little rude to some of the people on the flight. Ex. (the person next to me asked for a water in first class and was given a glass of water and told that's all we have) it was said in a really rude way and almost thrown at him not cool Ex. ( old couple was in need to use the restroom and asked for some assistance and she was really rude to them cause they needed here help to get up. again not cool if she was not having a good day then she should not have came in to work."
Pros: "On time, easy to get through the check-in lines."
Cons: "No in-seat entertainment causes the "poor" above, but I did not expect entertainment."
Cons: "At the airport Aeromexico counter, passangers were not told to get a boarding pass from the Alaska counter. They were only told that no flight existed from Aeromexico, when they could have been given clear communication about connecting with Alaska as the carrier."
Cons: "The plane had to turn around halfway from Seattle to Vancouver due to a mechanical problem. We all later got an email saying we'd receive a discount on future travel because the airline deemed the delay "preventable." We got a second plane quickly, on the second boarding process the gate agent failed to do preboarding. I'm on crutches at the moment, so this meant more time on my feet manoeuvring around "elite status members" than I would have liked."
Pros: "Easy flight. No issues."
Cons: "No issues to report."
Pros: "Nothing"
Cons: "They broke my baby jesus into million pieces"
Pros: "Everything"
Cons: "Nothing"
Pros: "Appreciated the sensible 90 min check-in cutoff at Guadalajara airport. I originally had Aeromexico flight but didn't make their unreasonable 3 hour check-in cutoff. Alaska Airlines had better customer service and a better check-in policy."
Cons: "I booked the flight which goes from PDX to Vancouver and Vancouver to ICN. I was going to take the Alaska Airline to go to Vancouver, but I couldn't board the flight because I didn't have a visa for Cannada. You should notice me if I need the visa or not when I booked this flight. Because of this, I should change the flight which took extra charge. Moreover, I lost my baggage between this situation."
Cons: "Same comment on boarding procedures."
Pros: "The whole service was great"
Cons: "The customer service the kind people"
No comments
Pros: "Fue muy buen vuelo y el personal muy amable Gracias !!"
Cons: "Lo q mas me gusto q fue un vuelo a tiempo y amables el personal"
Pros: "Fue un vuelo muy tranquilo y todos muy amables gracias!!"
Cons: "Muy cómodo el avión y el personal"
Pros: "The seat súper confortable"
Pros: "Fueron muy amables en el aeropuerto y en el avión"
Cons: "La atención de las personas a cargo"
Pros: "The flight attendants have so much patience, it’s amazing. Because passengers are idiots."
Cons: "Do you really need to charge every person to pick their seat?"
Pros: "Safe trip and very nice crew."
Cons: "Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized."
Pros: "I always have a consistently good experience on Delta. Everything was great."
Pros: "Helpful crew."
Cons: "These planes are tiny. Our equipment was B717."
Pros: "Amazing crew and seating. Worth the upgrade to premium."
Cons: "Nothing my timing was a bit off it all worked out well"
Pros: "The ceew"
Cons: "Unorganized boarding and 6 hour delay from expected departure time."
Pros: "Comfortable and clean plane, crew professional and nice."
Pros: "Seats were horrible, we all booked together and a bunch of my group got bumped to a different flight."
Pros: "Very professional crew and in a good mood."
Cons: "The boardimg in Mexico City is always so messy. I think airlines should send back passengers that pretend it is their boarding time when it is not. So many people end up boarding before they should making a mess at the boardimg gate."
Pros: "It is a busy travel day and this flight was unbelievably smooth. The entire crew was competent and friendly."
Pros: "Helpful staff"
Cons: "I didn’t have anything negative to report regarding this flight."
Pros: "I’ve been very pleased with our travel via Delta. The comfort + option is just perfect for my husband and I. Seats are comfy, plenty of leg room, dedicated overhead bins, and wonderful employees."
Cons: "It’s very hard to hear the flight attendants and pilots announcements. There was a loud buzzing that overwhelmed the voices."
Cons: "My luggage is lost."
Pros: "Crew was pleasant. Boarding was fast and efficient, nobody bumrushed."
Cons: "The non-reclining seat right next to the bathroom door opening should not exist. I was miserable there; I swear everyone on the plane made sure to take a dump on this <2 hour flight. Also none of the windows on any of these small planes line up with the actual positions of seats and it sucks."
Pros: "Nothing"
Cons: "Plane delayed 4 times for a total of 4 hours"
Cons: "Flight was 30 minutes late because the gate was understaffed. During the flight, the crew told us they couldn’t serve us because of turbulence, but then served first class."
Cons: "Boarding was awful. It took about an hour to board and no reason was given until we were taxiing. (The crew was delayed.) Overhead storage was insufficient. Seats are too narrow. I paid for extra leg room, which I got, but I don't appreciate elbows in my ribs for the whole flight."
Pros: "Weather kept them from being able to serve everyone but she did pass around cookies which was a really nice thought!"
Cons: "flight rerouted to LAX!"
Cons: "Service, puntuality, the flight was delay, no word of apology for been late"
Pros: "Aside from the issue where we had to deplane and wait for another plane, the flight and crew were great."
Cons: "The delay from the plane problem."
Pros: "Everything"
Cons: "Nothing everything smooth"
Pros: "All on time, the flight attendants were nice and polite."
Cons: "That I couldn't change my seat (I didn't want in the confort zone) just in an empty row that it was behind me."
Pros: "The staff at the gate were efficient and very friendly, as were the onboard staff."
Pros: "Everything was great from boarding to landing."
Pros: "Was short and easy to get in and out of both airports"
Cons: "What ever happened to a free drink on international flights ?"
Cons: "Expensive food"
Pros: "Staff was great!"
Cons: "No TV for movies."
Pros: "That I had room to accommodate my at the time disability and the crew members amazing"
Cons: "No Tv at all."
Pros: "Super friendly staff and on-time flights. Love the TV, movies, wi-fi and snack goodies!"
Cons: "Haven't left yet!!!"
Cons: "4+ total hour delay"
Pros: "Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana"
Cons: "The prices of the available snacks."
Pros: "Flight was on time. Boarded quickly with no fuss."
Pros: "I had an open seat next to me."
Cons: "Bumpy flight"
Pros: "N/A"
Cons: "The crew, the airplane and the service at the airport was the worse experience of my life, I will definetly avoid Delta and Aeromexico for my future trips."
Pros: "Fast and efficient boarding again! Most impressed!"
Cons: "Flight was delayed for an hour. That left around less than 30 minutes to on-board. More than 20 people missed their connecting flight too. The staff was way too confused. After asking what are the options no one knows how to reschedule and all kept saying that can only happen once you land to calgary."
Cons: "My suitcase came without a wheel. Damaged luggage."
Pros: "Very nice do to Delta employees."
Pros: "Good for an economy flight"
Cons: "Too long"
Pros: "Fantastic SFO-based crew serving Delta One cabin. They are attentive, and constantly walk around the cabin to provide service."
Cons: "Delay at JFK (first, the inbound aircraft coming late, then 2.5 hrs taxing at JFK, finally landed in SFO but the gate was occupied)."
Pros: "Plane was clean. Hotel due to missing connection was nice."
Cons: "Flight delays cause cascade of irritable passengers. Flight out of Phoenix delayed due to late departure from previous location. We were told mechanical reasons was the cause of the delay. This caused many passengers to miss their connecting flight in Atlanta. When we arrived after midnight, one gate person was attempting to help 50 people with morning connecting flights and room accommodations. The airline knew 3 hours prior that they would have tired, hungry, frustrated passengers. To then have to wait more than an hour in a line to get a bed and or a meal was too much for most people. There were other smaller examples of how Delta's staff or procedures were not customer centric. I will avoid Delta for travel in the future, and I am getting out of their stock."
I travel with a Service Dog. Have a relief area please on both sides of security. With fake grass got the dogs and washing area so it will not smell of hog urine.
Pros: "good crew. great seats."
Cons: "I would like to have tv screens in flights from Bogota to Panama. No entertainment at all. But from Panama to Miami it was perfect."
Pros: "The crew was great and great customer service"
Cons: "Just keep up the good service"
Pros: "crew was excellent as ell as the counter personal"
Cons: "Food was bland and simple (Aeroméxico offers slightly better, would look to model after amazing Air Asia setup) and would add more movies to the inflight entertainment system. But overall, all good!"
Pros: "I asked to be seated next to my travel partner at check and was told it was done. But I ended up in the last row and he was in row 17.....So much for being a frequent flyer on Copa. Plus there was no over head compartments in the back of the bus for carry one. The staff was not truthful not helpful."
Cons: "Much better treatment especially since I have Copa frequent flyer miles. The hombre that cheed me in did not try to seat my partner and I close."
Pros: "Great crew! Responsive to requests and informative about choices."
Cons: "Blankets could have been clean. Crew could have been nicer, flight could have been without constant turbulence."
Pros: "On time, service, the black woman who was part of the crew"
Pros: "Yes"
Cons: "Yes"
Pros: "Only thing I liked was the tv in the seat"
Cons: "I did not like how the plane does not have WiFi. Also I had an issue with the food. I was seating in row 30 which is the back of the plane. They started the food in the front so by the time it got to the back we did not have an option. I don’t understand why their isn’t enough of the 2 options."
Pros: "Getting off"
Cons: "The crew should be bilingual, not leaving an hour late and avoiding being the 6th plane to take off"
Pros: "Excellent airline. Best to connect the America's."
Pros: "Everythng"
Cons: "Nothing"
Pros: "The crew was friendly."
Cons: "The seats feel like they are made of a composite of concrete and bent metal rods. I couldn't get comfortable in the economy plus seats on the 7 hour flight from San Francisco to Panama City, and on the return trip, I was in first class...and the seat was uncomfortable there as well. It was like sitting on a concrete park bench for 7 hours."
Pros: "Atención muy buena y cómodo el avión"
Cons: "Poor costumer service . Luggage was wet . All of the clothes ruined"
Pros: "Having a direct flight to our destination won out. The crew members were polite and friendly."
Cons: "The seats are very narrow. The plane did not have in seat entertainment and the movie choice was awful. To add to the poor experience when boarding in Panama City, must pass through gate security with no access to a bathroom or ability to bring water on board. Given the inability to bring water, I would hope to have a water service at least twice during the flight in addition to the drink service with dinner."
Pros: "Excellent service, nice crew, and so confortable the plane"
Pros: "I have never been on such a fast flight. Great time"
Cons: "N/a"
Pros: "Even on this short flight, a snack was offered. Flight was smooth and on time."
Cons: "If I have to name something, it was a less new plane without personal entertainment systems."
Pros: "I like the fact the there was a entertainment system for each passenger."
Cons: "I didnt like that the airplane was small for a international flight, also didnt like that the aircraft did not have wifi."
Pros: "Able to bring two bags, good food,drinks"
Cons: "Crew was not friendly"
Pros: "Perfect flight, on time, great crew, all good. Couldn’t be better I think."
Pros: "Flight was on time. It was my connection flight, arrived from Mendoza ARG and continued to Toronto. In Mendoza I got boarding pass for second leg of flight (Panama - Toronto) with the gate number and boarding time. Everything was correct, not even gate number changed. Plane was new, crew OK, food OK. It was a pleasent flight."
Cons: "Nothing."
Cons: "Crew was tired and didn't want to serve the passengers. Was not able to reserve an exit row seat - while others (non Spanish speaking) were able to obtain the exit row electronically. Unable to manage my reservation on the Copa.com site"
Pros: "The crew was friendly and informative. Even though it was a full flight it was very punctual."
Cons: "How people are randomly pulled of flights and stuck in countries and cities they dont want to be in due to the airlines overselling policies. It doesnt provide security or comfort as a flyer with the airline and makes me think twice about buying again with airlines that can do this type of things to their customers."
Pros: "Crew was polite and friendly"
Cons: "Copa placed passangers in scattered seats even if they were together, we had to talk to other passangers to switch spots. The crew was unhelpful most of the time. Boarding was totally disorganized, it reminded me of a persian market trying to go though a single door, all at once. Security bands to form lines were obviously unavailable. The whole experience was like riding an old bus with no technology, and it’s entertainment was along these lines."
Pros: "The flights were on time the very old plane"
Cons: "the food was horrible, they could not control the cabin temperature"
Cons: "The seat was too small. I am 5' 5" and 135 lb and it felt awfully small and uncomfortable. Even for a smaller plane and less time, I was not willing to accept it."
Cons: "I didn't like I could not choose my seat."
Pros: "I've always had a great experience when I travel with Copa!"
Pros: "All was. Ganythingood"
Cons: "Nothing"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Nothing since my negative stressed the whole trip."
Cons: "We have long names, 4. It was correct in the booking with Layak but copa charged us $120 US / 2,090 MXP For correcting. Saying that Kayak didn't transmit everything. It was pay or be denied boarding."
Pros: "Got upgraded to first class"
Cons: "Started bad with copa giving it to Avianca, and their flight dis not go out, deleyes etc."
Pros: "La comida y bebidas gratitas"
Pros: "On-time departure and arrival Friendly and accommodating staff"
Cons: "Old plane. No charging USB connectors"
Pros: "Friendly crew, good food."
Cons: "Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."
Pros: "Boarding area at Medellin Airport is clean, roomy, comfortable, modern and bright. Boarding is very orderly. Flights are always on time with Copa, which makes them a very reliable carrier. Planes are modern, clean and well maintained. Copa offers free headphones, meal and drinks, which is very rare on short flights."
Cons: "Entertainment options on Copa planes are very limited, but understandable on such a short flight."
Pros: "Same as above"
Cons: "Same as above"
Pros: "I made it to Belize City on time to catch my connecting flight to Corozal"
Cons: "Didn't like Tocumen. Have eyesight issues and there was no wheelchair. Had to stand for an hour. They motioned to a place where I was to go to get ticketed, but A BLINDPERSON TRYING TO FIND A LOCATION? READ A SIGN? IN SPANISH? Once a wheelchair was found,things got a little better. All went much better when flights left directly from David. David is manageable. Tocumen IS NOT. The flight crew to Belize City was ok. Trip to Panama. I messed my connecting flight because, once again, THE WHEELCHAIR was missing. A stewardess led me to the location, but by the time we got there, the flight had left."
Pros: "The service and employees"
Pros: "Nice crew"
Cons: "Old plane - seat comfort was below expectations"
Pros: "Nice crew - friendly and happy to help. Very good birding process."
Cons: "Food was one of the worse I have had in any flight"
Cons: "Alguna de las atenciones del personal abordo. Los asientos podrían ser algo mas cómodos."
Pros: "Food was ok."
Cons: "We purchased our tickets back on August to travel on November, I selected my seats at the first opportunity. We were traveling with 2 kids. Once we got to the airport, our seats were given away to someone else. They placed us on row 17 an exit row!!!! Once we got to the gate they had to reassign us to another seats, they told me we cannot all sit together. I started complaining and final placed us on row 10. After takeoff we realized the seats on this row does not recline!!!!!! We had 6 1/2 hour flight with 2 kids with NON recline-able seats. It was trip from hell.... the staff at the check in were rude, unprofessional and lied. Next, time I would not fly with an airline that can not deliver 4 seats."
Pros: "Everything moved smoothly"
Cons: "Nothing particular"
Pros: "all was good except few personal feeling. thou i didn't receive my luggage at the Toronto airport. i don't think this has any thing to do with the efficiency of the airlines, as the connecting flight was delayed due to bad weather."
Cons: "-one of the crew member was kinda disconnected with friendly and smiley face, which we always like to see in our hostesses. -food choice was not available by the time cart reached the middle of the plane."
Check in was a nightmare. Waited in line fir two hours. Check in earlier did not made any difference. Had to stand in line and go though the the process.
Pros: "Everything"
Cons: "No"
Pros: "Arrived & check in @ 6 am waited on the gate they put on my ticket we were told that the plane was delayed, ok fine no problem it happens all the time. the plane departed from another gate. We were to far way from the gate to hear They never page me over head They Only page by the gate with was impossible to hear due to the Airport over paging all other depar flights. Went the time was to long and No Calls I went and ask a personnel at that time I got a phone call from the Airport personnel also telling me that my suitcase was down in the band. To find out the I have lost the plane. I went and talk to management after a few minutes of conversation nothing happen I have lost my plane my money . I am very frustrated sad because it was not a plesiosaur trip My mother was sick and I needed to see her take her to the Doctor. Had to borrow money from a family member to continue my trip. On my way back I try to check And I was Unable to do so. I arrived to the Airport to find OUT that they cancel my way back too!!!!!! I had to borrow money Again!!!! And stay in the Airport for 8 hrs! This was my experience my lost money time family worried about me and my sister.I had No signal in my phone due to the poor Cituation of this country went I'm able to check my fly with you KAYAK notice the right gate number and time went the plane was living. The attitude of management from Aeromexico was so rude And disrespectful. I will never use them again."
Cons: "For them to accommodate me and my sister in another fly And write the correct gate on my ticket And look for me if I'm not there, Page Over head my name on the Airport NOT just on the cubic area where is so difficult to hear due to all the noises and pages going on from all over Not mentioned that went they page the sound of the Voices is terrible!!!! I have fly with Interjet and Never had this problem They never live no one behind. Very unpleasant trip finding my mother sick and ended living her again and had to spent another 8 hrs to take a 11:55 pm flight home . Because they cancel my trip because they left me behind."
Pros: "Everything was great"
Cons: "More food"
Pros: "The seat wasn’t fine but the person next to me was taking more space he was older with disabilities so it was understandable. Overall was ok."
Cons: "First class"
Pros: "The seat"
Cons: "The food"
Cons: "I tried to check-in my husband and I online but i was unsuccessful and the only option besides us citizen was visa. My husband does not have a visa he has he’s resident card but there was no option for me to select besides visa. once i arrived i was told I would have to be on standby since I did not check in ... I told the air flight assistant I was unable to do so because when I would input my husbands information who is currently a resident there was no option.. she said some airlines don’t let you check in online because they have restricted online procedures... I paid for my ticket which means I paid for my seat... I always travel with Aeroméxico for the reason as I love the customer care We receive and never have issues and I was pretty confused as to why I encountered this situation... I would really appreciate that Aeroméxicos online process works for both citizens and residents to make it easier on everyone.. but i also want to thank the staff because even though I was given bad news and awaiting to see if I would fly back on time as a stand by, they were able to get me back to my home without me missing work...I can’t enforce enough to please look into into you’re online check in to make it fair for all boarders to check in ... thank you"
Pros: "Crew was amazing. Seats were comfortable."
Pros: "Nothing"
Cons: "9 hour delay"
Pros: "Free entertainment"
Cons: "Both flights were delayed"
Pros: "Crew was great, service for the price was excelent"
Cons: "Lugagge took a little longer time then expected"
Pros: "I love to fly with aeroMexico. service and safety."
Cons: "all good."
Pros: "The crew was just ok, they did not extend themselves to make the customer feel comfortable/safe."
Cons: "The seat on the flight are too small the average person does not fit comfortable."
Cons: "We arrived to the airport over two hours before our departure time. We waited in line for over an hour to check our bags and get our boarding passes. When we checked our bags, we were told to hurry as our flight was boarding. We rushed through the airport to get in line to board the plane. When we got to the line to board the plane, we waited another hour before we were told to get on a bus to take us to our plane. Our plan left 45 minutes later than expected, but the airport never communicated any details about a delay. We rushed to wait in line instead of having time to get things at the airport or sit."
Pros: "We arrived at our destination eventually."
Cons: "Probably one of the most tedious flights of my life. Unexplained delays while sitting on the tarmac and not allowed to get up to go the bathroom because “we could be leaving any minute”. Repeated indications that we were cleared to move, and then no movement for another 15 minutes before assuring us they were cleared to move. Everything about this airline, from check-in to boarding to taxiing to deplaning to baggage claim felt like it took 60-80% longer than it had to, with no real customer service to be found. This is an airline that does nothing more than provide passengers with a way of getting from point A to point B, eventually; getting there on time, or in comfort, was clearly a luxury their airline was not positioned to deliver. First and last time flying Aeromexico, especially with Internet, Volaris, and other carriers plowing the same routes."
Pros: "Overall, Aeromexico staff in the airport were kind and friendly. Flight crew members were friendly, attentive and presentable. I appreciate the fact that Aeromexico still provides food and refreshments."
Cons: "Flight was delayed by approximately 30 to 40 minutes. However, I appreciate that staff kept us informed and updated on flight status. Since I hadn't reserved a seat, I got seated near the emergency exit. On a positive note, it's more spacious hence more leg room. However, you're not allowed to keep any items with you in case of an emergency during take off and landing. It seems that there was some type of entertainment on the TV screens but noticed they were on for less than 40 minutes and then they went blank for the remainder of the flight . I'm not sure if other passengers were offered headphones but I was not."
Cons: "I lost my flight, really slow service (40 minutes on the line), bad actitude, NO REFUND. This is mi first and last flight purchased by Aeromexico. I hate you Aeromexico."
Pros: "Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice"
Cons: "We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline"
Pros: "I love traveling with Aeromexico, great airline. Seats are comfortable."
Cons: "I don’t like the Aeromexico is becoming a little like Volaris when it comes to checking in. Even though you arrive at the airport 3 hours before your flight (international) you check in online, and you print out your boarding pass, you still wait in line for almost 2 hours. I hope they find a way to speed things up."
Cons: "I tried t change my departure day but they told me that I was not possible so I lost the flight"
Pros: "The Guadalajara airport is slowly looking more and more like a proper international hub. Cheers to that!!"
Cons: "Aeromexico is becoming like there counter part, Volaris. Not a good thing at all. Hidden fees every where."
Pros: "Comfort level was good"
Cons: "Flight attendants were not all that friendly, gave a bogus excuse for flight delay"
Cons: "My jewelry and watches were stolen also someone put a mushroom in my baggage"
Pros: "Everything was great. The airplane was comfortable and clean."
Pros: "swift flight so that we could get off of the plane quicker."
Cons: "getting in and out of the seat was awful. especially when the seat in front is reclined. the armrest on the aisle seat should be able to move up as the others in the row did. the metal underneath the armrest is pretty sharp and jagged, scraped my palm as i was trying to get the seatbelt to buckle."
Cons: "The flight schedule is unstable. We were in the lounge and didn’t hear any notice of the flight. Almost missed it."
Pros: "The amenities (entertainment, in-flight service) were limited."
Cons: "Upon deplaning in Cancun, an attendant asked me if I was staying there. I indicated that I was not, that I had a connection. He clearly knew I was about to be led astray, but he did nothing to prevent it. Maybe there was nothing he COULD do, but if so, why bother to ask?"
Pros: "Everything was excellent"
Cons: "Everything was excellent"
Cons: "1.5 hour. Line up to get boarding pass and check baggage is terrible. Also could not do seat selection on line- same day even though web site lead me to it several times. No explanation."
Cons: "Our flight was delayed"
Pros: "Crew is pleasant and professional."
Cons: "Boarding process is incomprehensible and had nothing to do with your location on the plane. Very inefficient, particularly on a large 777. Pilot was very quick and used "beyond our control" as an excuse for every delay. 6 hour delay in Buenos Aires and 1 hour on the tarmac in Guadalajara. Reading light didn't work and TV screen was unwatchable."
Pros: "Having a full row to myself"
Cons: "No entertainment system. Not even a port to charge out personal devices so we can entertain ourselves."
Pros: "I liked the effectiveness of the boarding process"
Cons: "I didn't like the fact that you have to be guessing the boarding gate, the baggage band. The need to get better at informing people of the things to make the process less stressful."
Pros: "There was a ten and a half hour delay of which two hours was on a plane waiting on the tarmac with mechanical problems and two more hours waiting to be reticketed in the terminal. But the airline took care of us with vouchers for food, hotel and taxis. The crisis was handled really well. It was just miserable because we only got two hours sleep. I am glad this was just a once in a lifetime crisis and inconvenience. Maybe it was caused by Boeing who made the plane."
Cons: "The ten and a half hour delay."
Pros: "You were served a meal"
Cons: "The seats are literally on top of one another, you couldn't watch the movie in English only Spanish. We waited 30 min for a bus to get us from the plane to go to customs"
Pros: "One of the best flights I ever had on the last past 10 years I'm very happy with it thank you keep on going"
Pros: "I liked absolutely nothing about Aeromexico service."
Cons: "The staff was rude. Never in my life have I been treated this disrespectful. I felt very offended by the staffs attitude and actions to the point I felt discriminated because of my religion. Yearly my church flys with Aeromexico to Mexico and I've never had a problem but this year I felt very targeted . As I was checking in they told me that my luggage was 2 pounds over the weight they direct us to have it so the employee told us to go and take some items out , we moved from the line and he 'shooed' us away saying "no go all the way back" we did and when we tried to go back to check in another employee cut me off from going in line and told us she didn't care for what I had to say and to return to the back of the line. At this point I was already worked up from their behavior and my mother whom was traveling with me tried to calm me down. As we get to the from of the line the SAME guy who 'shooed' us had a customer who had an over weight luggage , BUT let him take out item right there and then with his luggage on the scale . Well my mother got upset because we didn't know what it consisted of to have that privilege. We get attended by the employee who cut me off and my luggage was still 1 pound over the weight limit and she instructed us to get out and take items out , we expressed to her that it wasn't fair how other people who were flying got the advantage of just doing it there and we asked why . She denied ever doing that and said to go with the employee who did that because she refused to attend us . We asked another employee if we could speak to a supervisor and we were being persisted but she would ignore us and walk away from us . We couldn't believe how badly they were treating us. So we then went on to go with the employee who 'shooed' my mother and I and asked him why did he give special privileges to other people flying and was discriminated us , he literally told us "what discrimination? You guys need to relax. What do you want? Do you want me to attend you or what? I have other people waiting" he checked us in and NEVER saw or spoke to a supervisor . We will def never be flying with them again ."
Pros: "The tequila was free"
Cons: "There was a 30 minute delay with the flight and the service to get laugage checked in was terrible"
Pros: "the plane on the return flight was spacious and comfortable."
Cons: "our departure flight was delayed for over 1 hours and our return flight was delayed for over 2 hours. They blamed the weather for the delay on the return flight but all other flights were departing on time or with only a 30 min delay. Aeromexico flights were the only ones being delayed for long periods of time."
Cons: "I was very unsatisfied with my Aeromexico trip because I missed my connection in Mexico City, and instead of getting rebooked on another flight, I had to buy an entire new ticket. My original ticket was $140 and my new ticket to get home was $350. I have never flown on an airline that makes the passenger buy a new ticket when a connection is missed. I was in the Mexico City airport and only missed my connection by 10 minutes. Very disappointed with Aeromexico. I will be emailing the airline customer service separately too."
Cons: "Delta partner, Aeromexico cancelled my flight at 10:00 a.m.and couldn't get me on another one until the next day. All others for the entire day were full so they said. Is this what air travel has become? Now I get to my destination at 8:54 a.m. instead of 10:30 p.m. the night before. My appointments need to be rearranged and other folks fill in for my morning ones."
Cons: "The seats are very uncomfortable and they need to be replaced I felt pain sitting down the cushion is worn down. had my seat been comfortable I could have rated higher."
Pros: "Free light meal, drinks, and entertainment."
Cons: "My seat was moved even though i had paid extra for my seat."
Pros: "We made each of our flights only by the will of the Aeromexico crew and they were extremely friendly."
Cons: "Both flights were delayed, neither due to weather. It made transferring to our next flights feel like absolute chaos, where even the people were scrambling. The plane for the longer flight (SFO - CUN) was a visibly older plan and the seats felt like sitting on concrete. Also, it didn't notify me while booking that the seats in front of the exit row didn't recline (or I missed it somehow), and the seats didn't just not recline - they actually leaned forward a bit! The seats themselves were VERY tightly packed - likely the tightest I've ever been in."
Cons: "One hour delay, returned to airport we left from an hour after departure. Ended up arriving over 3 hours later than expected"
Cons: "The reservation people at Aeromexico messed up my flight and kept trying to sell me more flights instead of resolving the issue."
Pros: "Your price was just right!!!! On time. Which was great Great pilot,,,,smooth ride."
Cons: "Seating was WAY too tight Way too many people with carry on luggage"
Pros: "Flight crew was great."
Cons: "Boarding process is very slow."
Pros: "I like that Aeromexico allowed us one checked bag with no extra charge. Also they offer beer and tequila as part of their complementary drinks. Furthermore, every seat has entertainment system with free movies, TV shows and trip information. The seats are very comfortable with enough space and the planes look new and clean."
Pros: "Great customer service"
Probably not the airlines fault but covid regulations for boarding and deboarding the plane were completely different. Not sure if covid boarded the plane mid-flight.
Pros: "Everything was amazing"
Cons: "Nice travel experience"
Cons: "Nothing"
Pros: "Crew amazing yes. Seat comfortable."
Cons: "None for now!"
Pros: "Somewhat"
Cons: "Food"
Pros: "The crew were all nice."
Cons: "Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly."
Pros: "Nothing"
Cons: "No ability to secure seats online despite Aer Lingus stating on line that you can choose seats up to 72 hours prior to the fight. Terrible customer service cramped planes food not great! 72"
Pros: "Friendly crew"
Cons: "Food was terrible. Aircraft not clean. Almost 2hrs delay."
Pros: "The entertainment options are good, the food is good and the aircraft was clean with plenty of plugs for mobile devices."
Cons: "The boarding process was chaotic. Also other than checking boarding passes airline staff don’t help people find their seats or get settled."
Pros: "Crew was very nice"
Pros: "One of the crew used bad words toward one of the passenger ..!"
Pros: "Crew was very accommodating, seats were comfortable"
Cons: "everything was good"
Pros: "Food"
Cons: "There was some problem getting the bags on which meant we didn't leave the gate until almost an hour late. Then because of the delay we sat on the runway for over half an hour more. Meaning we missed our flight to Austin. Two flights over an hour late in one day. Oh, and we are missing one of our bags."
Pros: "Great service Yummy meals Free movies to watch Comfortable seats with use of pillow and blanket"
Cons: "Flight was diverted for 4 hours due to thunderstorm in Toronto"
Pros: "The plane was clean and the crew was friendly."
Cons: "the Gateway was broken, so we waited and waited to deplane. Then it worked, and we still waited. We were miles from the main terminals—and about the only plane in the back and beyond. So we had to board a bus. All in it took us an hour to get off the plane and to the terminal."
Pros: "The flight was delayed prior to leaving the gate, while lined up to take off and during the flight. All delays were promptly explained by members of the flight deck. The cabin crew were outstanding nothing seemed to be too much of a inconvenience to them."
Pros: "Plenty food. Very well looked after by the crew. Lots of good movies."
Cons: "Some of the screens had a scratches on them."
Pros: "Food and service great"
Pros: "The staff were excellent, very professional and cordial. Food was delicious and plentiful. The special diet I ordered for my daughter was delicious as well. Airplane and facilities were clean throughout."
Pros: "Food and service"
Cons: "None"
Pros: "Long haul service and food has improved but service is still kinda ‘cold’. Cabin crew still wears a frown most of the time."
Cons: "The reclining mechanism is not user friendly whereby the chair does not recline smoothly. Unfortunately it falls too quickly and not allow the passenger in the back row to get out of the way. a must thing to improve."
Pros: "British Airways has definitely got their act together it was a brilliant flight and the service was excellent it was a pleasure to see."
Pros: "food was excellent ... service is always top notch"
Pros: "Mediocre experience on the ground; much better in the air -- competent, pleasant cabin crew."
Cons: "It seems amazing to me that BA will leave 50 First and Business Class passengers standing in line while they pre-board "families with young children". Some of the families had children who were 7 or 8 years old and certainly had no need for pre-boarding; its just an opportunistic way of jumping the queue. Similarly, some of the "elderly" passengers who claim to need pre-boarding on departure spring to their feet and dash down the aisle on arrival. Air Canada boards Business Class first on this same route; I'm going to migrate back to them, as virtually everything else on the two flights is comparable."
Pros: "Only wish they would've put me on the direct flight"
Cons: "The transfer was a pain. Signage at Toronto Airport is non existent. I had to stop and ask people which way to go 3 times"
Cons: "No WIFI"
Pros: "Food, Movies Staff Treatment Aircraft: B787...quiet, new and clean Heathrow Terminal 5"
Pros: "Very good Premium Economy service. Comfortable seats and good food."
Cons: "Noise (crying babies) from the Economy section. Delay in departure."
Cons: "Couldn't take the flight because I was not allowed to check a bag. No mention of this was made when I booked."
Pros: "Good documentary films to choose from to pass time."
Pros: "Did not like that I had to buy a coke. Like common really?"
Pros: "The seats were comfortable and roomy."
Pros: "Nothing. British Airways refused to help us"
Cons: "Took over two hours on the phone to try and get rebooked. Missed the last flight out of the night due to incompetence. British Airways desk check in staff was so rude, wouldn't even talk to us. Thank goodness for the helpful Air Canada grind crew in Toronto."
Cons: "British air sold seats on american but couldnt - or wouldnt- allow us to Book our seats ahead and together. We had to wait til boarding day and airport checkin. Shame on them. If theyre going to make money code sharing, then they better deliver!! Then the american flight's ent'mt didnt work nor reading lights. Hopefully you had a fully charged smart phone!"
Pros: "Flew with partner Aer Lingus. Extremely comfortable, good food, good entertainment, great crew."
Pros: "Flight on time, flight attendants were great."
Pros: "great service - flight was smooth takeoff and landing"
Pros: "Again, I liked that the staff was very kind, accommodating and professional"
Cons: "I did not like a family that delayed us by 10 minutes because they did not wanted to comply with policy regarding a cello they were carrying. It was very annoying and they did not apologize to the staff."
Pros: "My screen worked and there was a good selection of movies. I also had a window seat which was great. Any seat except the middle, is always great."
Cons: "No vegetarian options."
Pros: "the only somewhat helpful person was the customer service attendant that i called the day before i flew who tried his best to be helpful after the worst flying experiences i have ever had"
Cons: "the lack of anyone willing to assist me in the airport, over the phone, online. i was not able to check in had to call customer service several times because i was getting hung up on or told that nothing could be done to check me in, issue me boarding passes or just answer general questions. Went to the airport 3 hours prior for a transatlantic flight like recommended (6:45). The attendants showed up to the desk at 8, with no sign as to when they would show up even though the desk was getting called constantly starting at 7am. was told that in dublin we would have to check in to flight and we would be assigned seats then. even thought the attendant printed our boarding passes for the connecting flight but did not give them to us. When in dublin was told that we had already been checked in and we could have been assigned our seats in madrid by the connections desk. When talking to others on same flight they told us they were allowed to checkin into all flights and had no issues at the airport"
Pros: "Very prompt and good communication from pilot"
Cons: "Why do I have to pay for food in an international flight? Ridiculous."
Pros: "Professional service. On time departure, early arrival."
Pros: "Fabulous experience on every level"
Pros: "That you could watch movies and shows from the headrest, very helpful to pass the time. They fed us a lot (very salty) and were very nice."
Cons: "I was in the back in the cheap seats (row 50) with a friend, we are both small to regular size and the guy seated in the aisle seat was very small and it was still difficult to get up and around each other to use the restroom. Oh well I paid $462 for round trip and arrived safely, that's what matters most."
Pros: "I was traveling alone with my baby. Everyone was very helpful"
Pros: "Great modern plane with plenty of room. Food was great and loved the free wine."
Cons: "Boarding could have been done more efficiently."
Cons: "I tried to reserve my seat and do a 24 hr advance check-in - no luck. I was in the airport in Munich at 9am, could not get a boarding pass for the London-Boston leg and asked to have an isle seat reserved - no such luck!! I was squeezed in on a window seat in a row of 3. Try to get up when the 2 people in your row are deep asleep! I was disappointed that they did not honor my request, which was made online and supposedly held in the booking system. Heathrow is another story - terrible airport, no decent food. Oh, and BA even charges for water on the European flights. How low can you go?"
Pros: "I got upgraded which was a huge bonus and the staff were great and attentive."
COVID-19 information
Safety measures for airlines flying from Guadalajara
Airlines flying from Guadalajara have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Guadalajara
Mandatory masks
Masks required on board, masks provided on flights from Guadalajara
Social distancing seating
Middle seats unavailable to book on flights from Guadalajara
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Guadalajara
Flexible cancellations
Waiving of change fees. Search flexible flights from Guadalajara
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