LON - YYZ

C$ 316 Find Cheap Flights from London to Toronto

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from London to Pearson Intl departing on 21/10. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Toronto Pearson Intl Airport

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Toronto.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Toronto.
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Flights Deals

Cheap Flights from London to Toronto (LON-YYZ)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from London to Toronto that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from London to Pearson Intl

ter, 8 jul - ter, 15 jul
Lufthansa Logo
10:50 a.m. - 6:30 p.m.LHR-YYZ
12h 40m1 stop
Lufthansa Logo
4:00 p.m. - 6:30 a.m.YYZ-LHR
9h 30m1 stop
C$ 369Lufthansa
Find Deal
sáb, 27 set - sáb, 11 out
 Logo
6:00 a.m. - 12:50 p.m.LHR-YYZ
11h 50m1 stop
 Logo
6:20 p.m. - 9:40 a.m.YYZ-LHR
10h 20m1 stop
C$ 397
Find Deal
qui, 11 set - qui, 2 out
Air Canada Logo
8:40 a.m. - 4:25 p.m.LHR-YYZ
12h 45m1 stop
Air Canada Logo
4:30 p.m. - 9:00 p.m.YYZ-LHR
23h 30m1 stop
C$ 530Air Canada
Find Deal
qui, 11 set - qua, 1 out
Air Canada Logo
8:40 a.m. - 4:25 p.m.LHR-YYZ
12h 45m1 stop
Air Canada Logo
12:30 a.m. - 6:30 a.m.YYZ-LHR
25h 00m1 stop
C$ 533Air Canada
Find Deal
seg, 8 set - qui, 25 set
Air Transat Logo
12:40 p.m. - 3:40 p.m.LGW-YYZ
8h 00mdirect
Air Transat Logo
10:45 p.m. - 10:45 a.m.YYZ-LGW
7h 00mdirect
C$ 537Air Transat
Find Deal
sáb, 27 set - sáb, 11 out
Air Transat Logo
12:40 p.m. - 3:40 p.m.LGW-YYZ
8h 00mdirect
Air Transat Logo
10:45 p.m. - 10:45 a.m.YYZ-LGW
7h 00mdirect
C$ 539Air Transat
Find Deal
qui, 18 set - dom, 5 out
British Airways Logo
1:20 p.m. - 4:00 p.m.LHR-YYZ
7h 40mdirect
British Airways Logo
10:00 p.m. - 10:15 a.m.YYZ-LHR
7h 15mdirect
C$ 608British Airways
Find Deal
qua, 8 out - qua, 15 out
British Airways Logo
5:15 p.m. - 8:10 p.m.LHR-YYZ
7h 55mdirect
British Airways Logo
10:00 p.m. - 10:15 a.m.YYZ-LHR
7h 15mdirect
C$ 622British Airways
Find Deal
qua, 8 out - qua, 15 out
Icelandair Logo
3:40 p.m. - 9:55 p.m.LGW-YYZ
11h 15m1 stop
Icelandair Logo
11:00 p.m. - 2:40 p.m.YYZ-LGW
10h 40m1 stop
C$ 643Icelandair
Find Deal
qua, 8 out - qua, 15 out
Icelandair Logo
3:40 p.m. - 9:55 p.m.LGW-YYZ
11h 15m1 stop
Icelandair Logo
8:50 p.m. - 2:40 p.m.YYZ-LGW
12h 50m1 stop
C$ 644Icelandair
Find Deal
Expert advice

Expert advice for your flight from London to Pearson Intl

 
Snippets provided in this section are AI-generated based on a summarisation of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Porter Airlines

Porter's PorterReserve offers extra legroom and priority boarding for a more comfortable journey.


Porter's free drinks include Canadian wines and craft beers, enhancing the in-flight experience.

Air Transat

Air Transat's Club Class offers wider seats and more legroom, perfect for long-haul comfort.


Air Transat's Eco Flex allows free changes and cancellations, offering flexibility for travelers.

Air Canada

Air Canada's Signature Class offers lie-flat seats with direct aisle access for maximum comfort.


Preferred Economy seats offer up to 10 cm extra legroom for a more comfortable journey.

Read more about Air Canadaby Stefanie Waldek
Lufthansa

Lufthansa's Premium Economy offers 50% more space and an extra checked bag for added convenience.


Lufthansa's FlyNet Premium provides internet access for social media and streaming on long-haul flights.

Read more about Lufthansaby Jessica Macdonald
British Airways

BA's premium economy offers 18 cm extra legroom, ideal for long-haul comfort.


BA's Club World offers priority boarding and enhanced baggage allowance for a seamless experience.

Airports
LHR

Heathrow's security lines can be long. Arrive early and monitor flight screens closely to avoid last-minute gate changes.

Read more about LHRby Duncan Madden
LGW

Gatwick's security is efficient, usually taking 15 minutes. Consider a Fast Track pass during busy times for quicker access.

Read more about LGWby Duncan Madden
YYZ

Use the Union Pearson Express for a stress-free 25-minute ride to downtown Toronto from YYZ.

Read more about YYZby Mark Stachiew
Our travel experts
John Walton

John Walton

Expert on Porter Airlines and Air Transat

John Walton

John Walton

Independent aviation journalist John Walton took his first flight at eight weeks old and hasn’t stopped travelling since. A world-renowned expert in airlines and the passenger experience, he writes in depth on aviation, is a resident expert on travel in Japan and France, and offers a uniquely queer perspective on travelling the world.

Read more
Stefanie Waldek

Stefanie Waldek

Expert on Air Canada

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Jessica Macdonald

Jessica Macdonald

Expert on Lufthansa

Jessica Macdonald

Jessica Macdonald

Currently based in Scotland after living in South Africa and the United States, Jessica has been writing travel and aviation content for more than 10 years. She regularly contributes to Travel + Leisure and TripSavvy, and has had work published by Condé Nast Traveller and The Independent. She has traveled to more than 50 countries across six continents.

Read more
Duncan Madden

Duncan Madden

Expert on British Airways, LHR and LGW

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Mark Stachiew

Mark Stachiew

Expert on YYZ

Mark Stachiew

Mark Stachiew

Mark Stachiew has been exploring the world and writing about it for more than 30 years. His travel stories have appeared in numerous newspapers, magazines and online publications in Canada, the United States and beyond.

Read more
Useful Info

KAYAK's insights & trends for London to Pearson Intl flights

Get data-powered insights and trends into flights from London to Pearson Intl to help you find the cheapest flights, the best time to fly and much more.

What is the cheapest London to Toronto Pearson Intl Airport flight route?

The cheapest price for flight routes found by users searching on KAYAK in the last 2 weeks for round-trip flights from London to Toronto Pearson Intl Airport.

Our data shows that the cheapest route for a return flight from London to Toronto Pearson Intl Airport cost C$ 607 and was between London Gatwick Airport (LGW) and Toronto Pearson Intl Airport (YYZ). On average, the best prices are found if you fly this route. The average price for a return flight for this route is C$ 607.

What’s the cheapest day of the week to fly from London to Toronto?

The average price of all round-trip flights from London to Toronto Pearson Intl Airport clicked on KAYAK for each day over the last 12 months.

If you are looking for a flight deal from London to Toronto, look for departures on Fridays and avoid leaving on a Saturday, as it's usually the priciest day. When flying back from Toronto, Sunday is the cheapest day to fly and Tuesday is the most expensive.

What is the cheapest month to fly from London to Toronto Pearson Intl Airport?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London to Toronto Pearson Intl Airport, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from London to Toronto Pearson Intl Airport is February, where tickets cost C$ 692 (return) on average. On the other hand, the most expensive months are August and December, where the average cost of round-trip tickets is C$ 1,046 and C$ 1,036 respectively.

Can I save money by flying with a layover from London to Toronto Pearson Intl Airport?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a layover may cost you more time, but you can also save money on the route, with a 1 stop layover the cheapest option at C$ 1,933 on average.

How far in advance should I book a flight from London to Toronto Pearson Intl Airport?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London to Toronto Pearson Intl Airport, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from London to Toronto Pearson Intl Airport, you should book around 5 weeks before departure. For the absolute cheapest price, our data suggests you should book 24 weeks before departure.


Good to know

Low seasonJanuary
High seasonJuly
Cheapest flightC$ 316
Best time to beat the crowds (11% less expensive on average)
Most popular time to fly (20% more expensive on average)
Flight from London Luton Airport to Toronto

When to book flights from London to Pearson Intl

Are your dates flexible? Find out the best times to travel from London to Pearson Intl based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

Flights from London to Pearson Intl: the best tips from KAYAK users' own experiences

Insights shared by verified travellers who flew the route from London to Pearson Intl 
ChristopherFlew with Air CanadaLHR-YYZSep 2024
Boarding of the plane is a nightmare, and the gate staff don’t allow sufficient time for each zone to board in order. Get in line ASAP and just start board as soon as they begin letting people on the plane. Also, the self service check in machines won’t print baggage tags (we tried four different machines and none of them would print a baggage tag even though we had done online check in to indicate that we had checked bags).
LydiaFlew with American AirlinesLHR-YYZJun 2024
Give yourself enough connection time in London to clear customs even for connecting flights.
Verified travelerFlew with Air CanadaLHR-YYZMay 2024
It is a long walk to the gate so make sure to leave yourself time. We were told 4 hours ahead and we should have taken that advice.

FAQs for booking London to Toronto flights

  • Are these direct flights or will there be stopovers?

    There are many direct flights, mainly offered by Air Canada and British Airways, which also offer 1-stop and 2-stop flights. The others offer indirect flights, with stopover cities varying according to the airline. Some of them go via Chicago O’Hare Intl (ORD) or New Jersey’s Newark Liberty Airport (EWR) or Washington Dulles (IAD), while others have stops at Lisbon Humberto Delgado (LIS) or Paris Charles de Gaulle (CDG). Most stops last between 2h and 5h, but some stopovers can be as long as 11h.

  • Can I easily get passenger assistance at Toronto Pearson Intl?

    The airport offers many support services for disabled people. Simply contact them 48 hours before your flight and they’ll make all the necessary arrangements, including an in-terminal shuttle service and GPS beacons linked to smartphone voice instructions to help people with sight loss to navigate the terminals.

  • What is the quickest way to get from Toronto Pearson Intl to downtown Toronto?

    Your best bet is to catch a UP Express train from the airport to Union Station in the city centre. It’s roughly a 25-mile trip that will take just under 30min and cost just over C$12 (roughly £9). On arriving at the station, you’ll be in the heart of the city, where all the major transport hubs and hotels are.

  • What is the cheapest flight from London to Toronto Pearson Intl Airport?

    In the last 3 days, the lowest price for a flight from London to Toronto Pearson Intl Airport was C$ 231 for a one-way ticket and C$ 270 for a round-trip.

  • Which airports will I be using when flying from London to Toronto?

    London has 6 major airports: London City, London Gatwick, London Heathrow, London Luton, London Southend, and London Stansted. Toronto Pearson Intl is the only airport in Toronto. You’ll usually find the cheapest deals if you fly from London Heathrow Airport.

  • Which airlines offer Wi-Fi service onboard planes from London to Toronto?

    KLM, Lufthansa, and Air Canada offer inflight Wi-Fi service on the London to Toronto flight route.

  • Which aircraft models fly most regularly from London to Toronto?

    The Boeing 787-9 Dreamliner is the aircraft model that flies most regularly on the London to Toronto flight route.

  • Which airline alliances offer flights from London to Toronto?

    Star Alliance, oneworld, and SkyTeam are the airline alliances operating flights between London and Toronto, with Star Alliance being the most commonly used for this route.

  • On which days can I fly direct from London to Toronto?

    There are direct flights from London to Toronto on a daily basis.

  • Which is the best airline for flights from London to Toronto, Air Transat or Virgin Atlantic?

    The two airlines most popular with KAYAK users for flights from London to Toronto are Air Transat and Virgin Atlantic. With an average price for the route of C$ 827 and an overall rating of 7.8, Air Transat is the most popular choice. Virgin Atlantic is also a great choice for the route, with an average price of C$ 814 and an overall rating of 7.4.

  • How does KAYAK find such low prices on flights from London to Toronto?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London to Toronto.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London to Toronto?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Toronto from London is likely to change within 7 days, so travellers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London to Toronto?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Toronto with an airline and back to London with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London to Toronto?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Toronto from London up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from London to Toronto Pearson Intl Airport

  • Looking for a cheap flight? 25% of our users found flights on this route for C$ 482 or less one-way and C$ 653 or less round-trip.
  • You can take flights from London to Toronto from 6 airports. Heathrow (LHR) and London City (LCY) are central, with Stansted (STN) and Luton (LTN) being a 1h drive to the north of the city. Gatwick (LGW) is around 1h 15min to the south. If you’re to the west of London, choose Southend Airport (SEN), which is 1h 30min from the city centre.
  • The most direct way to fly from London to Toronto if you’re in London itself is to take the Heathrow Express to Heathrow Airport. However, if you’re staying further out from the city centre, or arriving from a nearby town, you might prefer going to one of the smaller outlying airports like Luton or Southend, where there is likely to be less congestion, although these offer fewer flights with one or two stopovers on the way.
  • All of these flights land at Toronto Pearson Intl (YYZ), the main hub of Air Canada, which is about 40min from downtown Toronto by car. You can travel to and from the airport using the Toronto Transit Commission shuttle service, or by train departing every 30min or taxi, which is available at arrivals level. The airport also services the Golden Horseshoe area surrounding the city.
  • Flights from London to Toronto are serviced by numerous airlines, which cover the whole journey. The major carriers on this route are Air Canada, British Airways, Virgin Atlantic, Lufthansa, Air France and KLM, most flying out of Heathrow, London City and Gatwick. TAP Air Portugal also operates many flights, usually from Heathrow via Lisbon. US airlines like United and American Airlines depart mainly from Heathrow too.
  • Toronto Pearson Intl is one of the busiest airports in North America, so it’s exceptionally efficient. It boasts one of the fastest movable walkways in the world. You’ll arrive at Terminal 1 and can enter Canada from there or move across to Terminal 3 if you’re continuing to the US – it has a USA Preclearance Facility for smooth transit.

Prefer to fly direct from London to Toronto?

Find which airlines fly direct from London to Toronto Pearson Intl Airport, which days they fly and book direct flights.

Direct departures

London to Toronto Pearson Intl

Monday

Air Canada,Air Transat,British Airways, +1 more

Air Canada,Air Transat, +2 more

Tuesday

Air Canada,Air Transat,British Airways, +1 more

Air Canada,Air Transat, +2 more

Wednesday

Air Canada,Air Transat,British Airways, +1 more

Air Canada,Air Transat, +2 more

Thursday

Air Canada,Air Transat,British Airways, +1 more

Air Canada,Air Transat, +2 more

Friday

Air Canada,Air Transat,British Airways, +1 more

Air Canada,Air Transat, +2 more

Saturday

Air Canada,Air Transat,British Airways, +1 more

Air Canada,Air Transat, +2 more

Sunday

Air Canada,Air Transat,British Airways, +1 more

Air Canada,Air Transat, +2 more

See more nonstop flights

Direct returns

Toronto Pearson Intl to London

Monday

Air Canada,Air Transat,British Airways, +1 more

Air Canada,Air Transat, +2 more

Tuesday

Air Canada,Air Transat,British Airways, +1 more

Air Canada,Air Transat, +2 more

Wednesday

Air Canada,Air Transat,British Airways, +1 more

Air Canada,Air Transat, +2 more

Thursday

Air Canada,Air Transat,British Airways, +1 more

Air Canada,Air Transat, +2 more

Friday

Air Canada,Air Transat,British Airways, +1 more

Air Canada,Air Transat, +2 more

Saturday

Air Canada,Air Transat,British Airways, +1 more

Air Canada,Air Transat, +2 more

Sunday

Air Canada,Air Transat,British Airways, +1 more

Air Canada,Air Transat, +2 more

See more nonstop flights
See more nonstop flights

Top 5 airlines serving from London to Pearson Intl

 
See real verified KAYAK customer reviews for airlines flying from London to Toronto. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from London to Pearson Intl? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.8
Air TransatOverall score based on 396 reviews
7.1Entertainment
8.5Crew
7.4Comfort
7.9Boarding
6.8Food
Airline reviews

The flight and crew were good. Departure and arrival were timely. Check-in was professional and helpful in Malaga on return trip (same on outbound trip from Toronto). The ad before ach program was punishing - specifically for the internet/data service with the content creator that was showed twice in each ad pod. It was so annoying I made an effort to forget the name and would not use the service. Provide an opportunity to fast forward or skip the darn ads once they have been initially viewed.

8.0 ExcellentShazad, Jun 2025AGP - YUL
Read more Air Transat reviews

The flight and crew were good. Departure and arrival were timely. Check-in was professional and helpful in Malaga on return trip (same on outbound trip from Toronto). The ad before ach program was punishing - specifically for the internet/data service with the content creator that was showed twice in each ad pod. It was so annoying I made an effort to forget the name and would not use the service. Provide an opportunity to fast forward or skip the darn ads once they have been initially viewed.

Extra attention to kids, thank you, we appreciate! Perfect landing

Over the wing seat at emergency exit only downside people using lavatory have no respect and wait in the space

Flight delayed any hour and couple of big gate changes

The pilot came out and chatted with the passengers. He explained why there was a slight delay. The crew was excellent. Very helpful. I had to buy meals for my whole family and they were in different seats, so the crew had to deal with that. They were very pleasant and accommodating and did a great job!

We were unable to land in Liberia. It was not the airline’s fault, but we had to be diverted to SJO.

We had things stolen from our luggage, we also were refused an upgrade on a flight that was not full.

When we left, it wasn't Great . People were drinking heavily, very disrespectful Extremely loud, the entire trip. I think the crew members, should have get their attention. Coming back was great.

I sat in the club. The seeds were fantastic. The meal was great and Entertainment was good. The crew was fantastic. I recommend it to everybody.

The food was small portions and not fresh. I was seated at the back of the plane so by the time the cart approached me most of the food options were sold out. The cabin crew was fantastic however.

We stood for a long time beyond the gate before any boarding occurred. Other than that, it was fine. It helped that it wasn't a full plane.

Like- beer/wine for free Dis-like- all other aspects- customer service was horrible the entire trip. No help from Air Canada after they changed flight 6+ hours later. Also they put us on standby for no reason. Then almost 2 hours to get our bags after we arrived back at airport

Flight was delayed but the real issue is how long we sat after boarding. Space very limited for an overnight flight and seatbacks didn’t recline so it was almost impossible to sleep.

The staff made sure I was comfortable, moved me to a better seat with more leg room

The plane in use lacked an entertainment system (perhaps because it was still being updated?). It was an overnight flight so it wasn't terrible but still. The actual seat was adequate but not great. As an economy flyer, food review is largely irrelevant. I am unhappy with this race to the bottom for services provided especially as it applies to baggage restrictions.

I arrived at destination, two hours late. For lunch we had cookies and almonds.

The plane seats were very uncomfortable, hardly any padding left and very narrow, Makes a long oversea flight very difficult. The food is served with minimal space so its hard to eat. They really need to have planes with more room for overseas!

Good overall but I’m 5’10 and seating is always tight

Somehow, my booking was under my preferred name instead of my legal name so they almost didn’t let me board the plane at LAX. This problem should have been notified to me when I was still in Toronto.

Better than usual. We’ve flown air Canada for years at least once or twice a year and used it to bring our Canadian American son back and forth from USA and Canada and Europe and we have had MANY bad experiences with late flights, missed connections, boarding issues, for almost 10 years. Just lots of bad experiences. This one wasn’t bad at all. It’s simply what we expected. Even though the first flight this time was 45 min late in leaving due to a maintenance issue, that didn’t mess us up. But all else was fine so we were pleased.

Seats in premier saga class were narrow and hard. Very uncomfortable for a 5-hour flight.

Iceland airlines doesn't provide any meal on flight to and from New York, except water and soda. Airline over charge for checking in luggage. I'm really upset.

I had an exit row and so was Comfortable on the long flight.

The seats on this airline are sooo small, even for a petite person. I felt like the seat tilted forward and I was fighting to stay in it. The lavatory is horribly small, with a wet floor because the sink is so small you can't help but splash the water all over when washing up.

For an economy lite experience, it's by far the best I've had. New planes, clean, great destinations. Very happy to have discovered Iceland Air.

Smooth efficient airline. Think they should have their own bag drop as the queue took 30mins to bmscan and drop

Good. Lacking overhead bin space. No food offered but you can order online or in flight and pay for snacks.

No food was served for 7.5 hrs flight. When our flight changed to other airlines due to wether issue, our seats booked with no checked in luggage when I already payed for. We end up to pay 90 euro per suitcase.

The flights were in time and the bags arrived. well done

Only serving 2 small coffee in 7.5 hrs flight with very limited choice to order food.

Hard to use tables and TV screens interfere with the enjoyment of flight experience. Other than that it was a smooth and comfortable ride and we were well taken care of.

Excellent flight overall. Lufthansa Business service was excellent with great cabin crew and very good food and wines. The seat comfort was excellent. Only a slight reduction in score due to the 747-400 being a relatively loud aircraft these days.

The flight was delayed by an hour. Made the connection uncomfortably tight.

When we went to the lounge they told us to go into the main lounge and not the full business class section, later they told me that Lufthansa wont pay the full fee to alloq the business class passengers entry to the nicer sectikn where all the other airlines nusiness class passengers go into. Very poor arrangement.

Not what I expected for the last leg of a $5100 business class experience. Boarding was a nightmare. The flight was delayed and I had to keep checking my email to ensure I was at the right gate since the airline or the terminal had no clue until 15 mins prior to boarding. Food was gross, limited drink options.

Flights scheduled with impossible connections - Lufthansa apparently believes it takes 7mins to change terminals, go through passport control, re-clear security and walk 1.8kms…..and everything will work perfectly (which it never does at Frankfurt). No staff on hand to assist with transfers on delayed flights. No transfer guidance provided by app. No compensation offered for 6hr delay to connecting flight.

The flight was ok, the flight attendants were lovely, the movies were good, the food was ok, and I am just sad because my luggage didn't arrive with me in Iasi because the flight from Vancouver to Frankfurt was delayed and then I barely made the rest of my flights. Also, there was no real support once I got off each of the flights. There was nobody to ask about gate or where to be and for example when I got off in Vienna to catch the flight to Iasi there was no screen where I could read the gate and time of departure of the plane. I was going crazy trying to find the plane to Iasi and I barely made it. When my luggage finally arrived home it was broken. The handle was completely broken and that was not so good. I am in a visit here, in Romania, and I will have to buy a new luggage.

Crew were friendly and very helpful Plane was clean and the legroom is standard. Overall a good flight, no complaints.

The connection to LYON was very tight. The flight was nearly finished boarding when we got to the gate

The flight crew, the on-plane service, and the food were fine. The seats lacked cushioning and were uncomfortable compared to other planes from recent flights. The plane was initially delayed one hour and that expanded to 1.5 hours. When we boarded, there was insufficient room for our carry-on bags, which added more time to disembarking from the plane. It appeared the Air Canada staff or the Toronto Airport staff were less than competent to handle whatever the issue was that caused the delays, which was never communicated.

I didn’t have food and they don’t include entertainment. Not much leg room at all. Staff were great.

Better synchronizing the boarding processes. The audio announcements, the personnel and the digital signage were not saying the same thing. All confusion.

Business class was nothing more than Economy with middle seat empty. Uncomfortable seat and leg room. A mom behind me had a 18 month/2 yr old on her lap, who had his feet on my back all the time- while middle seat remained empty. Pretty much not worth the fare. Very disappointed.

The first class seats were unusable, mine at the end of the flight, my husband's in the middle of the flight, and the one next to me was unusable either, they had to move the person to another seat.

charging port did not work, no entertainment system. Other than that the flight was good and safe.

Last minute gate change. Didn’t put our TSA global on our trip even though we asked multiple times to confirm. Did not help with food when could not eat what was served.

When Stephen arrived with our wheel chairs - we were in excellent hands! He was such great help with getting our rental car and then reporting our missing luggage. When you are exhausted from traveling for too many hours, he was just what we needed to navigate everything! Give that guy a raise!

The cabin was bit colder than I like but the crew members looked after us very well. They did even offer hot water bottle and hot chocolate. I cannot rate the crew enough excellent is not good enough. They really were wonderful.

Boarding is always a challenge as folks in al groups crowd around for no reason, but crew handled it well. I once again applaud the LHR ground baggage staff as they got our bags from a flight at Terminal 5A to a flight in Terminal 5C within 40 minutes...amazing!

Gate information deliberately delayed to only one hour B4 flight, lack of info finding gate.

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