Daily cleaning, installation of cabin HEPA filters on flights from London to Frankfurt am Main
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 9h 40m.
In the past 3 days, the cheapest round-trip tickets were found on Air France (C$ 1,186) and Lufthansa (C$ 1,400)
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Scores according to KAYAK customer reviews
Pros: "Good choices were great and tasted great also.."
Cons: "seats not so comfortable"
Pros: "Drinks and great stewardesses"
Cons: "No phone charger."
Pros: "Lufthansa doesn't disappoint"
Cons: "Not much to ask for on a 60 min flight"
Cons: "The seats were absolutely uncomfortable"
Cons: "Our flight was scheduled to leave at 7:00 a.m. We arrived at the airport at 4:00 a.m. to check in. When we tried to check in the lady told us our reservation was canceled. Luckily an airport employee worked his magic and had us added back onto that flight."
Pros: "Staff was friendly and boarding was easy"
Cons: "No complaints"
Pros: "Efficient loading. Flight was on time. Nice crew."
Pros: "they did good job"
Cons: "security held me up due to venice security not stamping my passport,,,i was finally able to find the original ticket due to free wifi in airport and get it straightened out though it would have been awful if i had not been early early"
Pros: "That the plane brought me safely to San Diego"
Cons: "Paid entertainment on a 12 hour flight"
Cons: "Late departure"
Pros: "Food and overall service"
Pros: "It was a smooth ride overall, the staff was comfort us."
Cons: "The food was terrible is like each year the value goes down."
Pros: "REQUESTED FOOD WAS NOT AVAILABLE AND STAFF WAS RUDE"
Pros: "service was great"
Pros: "Surprisingly tasty breakfast."
Cons: "Online check in didn't work. The site kept telling me I needed a visa although I chose the option that stated I had an ESTA. Also mt destination country was not in the list of countries and there was no way to fill it in. The check- in agent in Cairo was cheeky and unhelpful. I was told I couldn't get the aisle seat assignment that I had selected online when attempting to do the online check in. The crew also stated I couldn't switch to an aisle seat because " we are completely booked" although all 3 rows in front of me had empty aisle seats all the way from Cairo to Frankfurt so I was stuck in a middle seat which the person in front completely reclining their seat for 4 hrs. At 5'10" it was not only uncomfortable but a painful flight. Things improved somewhat from Frankfurt to Miami but was still pretty tight due to the reclining seats. Luckily I got an aisle seat on that leg and the middle seat next to me was open. There was no entertainment on the Cairo to Frankfurt leg."
Pros: "The entertainment was good on board"
Cons: "The cabin crew was a bit rude"
Pros: "Everything was excellent but the food could be better especially from Lagos to Frankfurt"
Cons: "They cancelled the flight and did not help at all for rescheduling."
Pros: "Ease of boarding, and a timely take off. The crew was attentive and professional. The entertainment available made the 9 hours go by quickly!"
Cons: "The food was edible but not the best. The bread was especially disappointing-- ice cold and doughy! I hate those reclining seats. When you have your meal tray down it is impossible to move."
Cons: "EVERYTHING! They put us on a United flight. 11 hours on the plane with NO ENTERTAINMENT. They apologized at the end and told us to all fill out a complaint at united.com. I did and still haven't heard back. The flight attendants were rude and it was a horrible flight. Worst international flight I have taken in my life. And it was for an adoption appointment with a judge in Riga, and we barely made it."
Cons: "This was a United flight from SF to FRA. The food tasted horrible and I didn't eat any of it. Green Tea ice cream is a very unique flavor that not everyone likes. What's wrong with vanilla or chocolate, a more neutral, well-liked flavor? The dinner was over spiced and looked unappetizing. The breakfast look like someone threw up. I hate to sound so negative, but it was really awful. The flight, itself, was fine. Nice crew and smooth trip."
Pros: "Clean and comfortable aircraft."
Pros: "The aircraft was very clean."
Pros: "Clean, good pilots and quick"
Cons: "Food was bad"
Cons: "Umm. It was cancelled due to union workers striking. It was great to spend our last day in Barcelona stressing over whether we could get back home."
Pros: "Crew and flight were fine."
Cons: "Seating was cramped. Reclining seats are a bother. I'd love to see the seat ahead slide forward as it reclines to avoid invading the space for the passenger behind."
Pros: "very roomy seat for a small plane."
Cons: "Boarding occurred from two doors which caused long delays because people had to try and get by each other in the narrow isle. If they want to use two doors to load the plane they should at least direct the passengers that have seats at the back to go to the back and vice versa."
Pros: "The staff was so prompt and friendly"
Cons: "Cramped leg space, no entertainment"
Pros: "I have liked everything in lufthansa there was nothing to complain about thanks lufthansa for your respectful and helpful"
Pros: "A fast, smooth, and easy flight with a polite and efficient crew. The Frankfurt airport needs some type of internal transportation or reorganization because the size and shape make it a challenge to go through passport control and find your gate in time to transfer."
Cons: "The snack consisted of sugary packaged cookies. After waking at 6 a.m. to catch my flight, I would have preferred plain yogurt with fruit or muesli, or at least a nutritious nutty bar such as the KIND brand. The boarding consisted of everyone standing in a disorganized line next to another long line so that I was not sure if I was in the right place and felt nervous as the time to board drew near. Staff did not seem to be communicating what was happening and were not circulating. I had to ask fellow passengers if I was in the right line and on the right bus. We pushed away from the gate early. This worked against me at the beginning of my vacation when I missed my flight by 5 minutes due to the disorganized nature of the Frankfurt airport and its massive size."
Cons: "No entertainment"
Pros: "Got to sit in the top deck of the A380; Luftansa sets aside a small portion of the top deck for economy passengers. Flight was much quieter for economy passengers than on any other plane I've ever flown because the top deck is further from the engines. It was an extraordinary flight."
Cons: "Food was OK, but nothing special."
Cons: "their website did not allow changes nor did it provide a number to call"
Pros: "Everything was top notch… Wi-Fi, food, entertainment, comfort"
Pros: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Pros: "Thank you very much for taking care of my mother she is 79 years old doesn't speak English. and needed wheel chair. and she was thrilled happy and very comfortable thruw all your flights. I want to thank you personally from the bottom of my heart because it's very hard for me to send her overseas with her condition and no language. you guys awesome thank you very much again."
Cons: "Staff was extremely sassy and unhelpful when I had been traveling for 40 hours."
Pros: "Check in smooth and professional. Please change places with Asia air so you are in front of rather than behind the hoard of people."
Cons: "On my flight from Seattle to Frankfurt I had one stewardess repeatedly skip me. She was a bit older. I thought after the first overlook she would take extra care but did not. This resulted in me having to ask the crew to repeat their previous steps just for me. "Hi, I know you are serving coffee but I wanted red wine". She was a bit clipped about having to repeat steps but what was I to do? She never looked up enough to see my hand and clearly didn't look at my face. She also didn't pick up my hand towel. I essentially had to rely on the rest of the crew but the care from this lady started to feel purposefully negligent of me. The rest of the staff was friendly and efficient. I also thought we were supposed to get an appertiff...one was never offered. Couldn't check in online. Was fine once I got to the countr but could you trade space with Asia air? It makes sense to have them at the end as they have a huge hoard of people it would be nice not to have to go through and several spots to check in. Check in at the desk otherwise was smooth and professional."
Cons: "I was seated next to a family with an autistic child. Because they had checked in late, they were seated separately. The autistic child was unsetted by having to sit separated from both parents, causing quite a commotion during the whole flight. I couldn't rest during the whole flight. Lufthansa should do a better job with accommodating the needs of special cases like this, preferably when they book the flight or before they board. SFO boarding was slow and confusing. There was a backup being caused by having to seat 6 or more passengers in a wheelchair. Then, I followed signs for boarding in Economy, which was at the front of the A380. I was forced to the aisles to the back of the plane, where I prompty collided with other passengers that were boarding the rear entrance of the plane. Why wasn't I just asked to board from the rear entrance to avoid the congestion?"
Pros: "Crew was nice"
Cons: "Seat pitch is miserable, amplified failings in food and internet access."
Cons: "I had tried to postpone my return date, but found it extremely inconvenient dealing with vayama, the service Kayak linked me to. I had to call them at their Amsterdam office to arrange a different itinerary, only to be emailed in the middle of the night with the news that that itinerary was no longer available, and a replacement one would cost much more. Sadly, I was not able to deal with Lufthansa directly. Doubt I would use vayama again."
Pros: "Check in staff were excellent Flight staff were also excellent Seating was fine for short flight"
Cons: "The boarding process was a little random but in the end worked out OK. Breakfast food was not great, but that's because I forgot to ask for a special meal and can't eat dairy."
Pros: "Courteous crew"
Pros: "Very positive and responsive crew! A fresh cup of coffee I received when I requested one was delicious. And,one of the crew members made me a cup of tea before they had started serving it."
Pros: "The frienliness of the crew, adecuate food, bathrooms in FRA-PHL leg."
Cons: "The frankfurt airport. Land on Gate A and had to walk 20 minutes to ger to gate Z (up and down escalators), the bathrooms in airplane from Ben Gurion to Frankfurt (very small and not enough head clearance at the toilet). The confort of seats on flight over 3 hours of sitting (I am 74 years old)."
Pros: "Very prompt, good food. We encourage trip very much!"
Pros: "My flight home from Belgrade reminded me why I miss flying this superior airline so much! It's too bad they don't do domesticate flights in the USA! A stellar crew of helpful attendants made sure my journey was enjoyable through and through.An exceptional airline."
Pros: "good amount of room on the plane"
Cons: "magazine on the plane is boring"
Pros: "I really enjoyed food and movies. Great crew members. Plane was very clean."
Cons: "Size of drinks."
Pros: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Cons: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Pros: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Cons: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."
Cons: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"
Pros: "The crew was OK, but nothing special."
Cons: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("
Cons: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"
Pros: "More space in business class (777-300) than many other airlines."
Cons: "Entertainment very limited. No adjustable air vents in this aircraft"
Pros: "Seats are comfortable on Business Class. Service is good"
Cons: "Constant delays specially from CDG! Poor cabin service specially on this flight."
Pros: "Incredible staff. Super polite"
Pros: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Cons: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Pros: "Entertainment system failed repeatedly."
Cons: "Entertainment system failed repeatedly."
Pros: "Crew was solicitous."
Cons: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Pros: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Cons: "Seats were not comfortable, even in Comfort + seating isle."
Pros: "On time, no hassle."
Pros: "Friendly attendants, entertainment variety"
Cons: "Comfort, food could have been better."
Pros: "Air France personnel is always really helpful"
Cons: "Food and comfort in short haul are not the best - but the flight is short..."
Pros: "Very little"
Cons: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Cons: "The fligh Washington delay more than a hour"
Pros: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Cons: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"
Cons: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."
Pros: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Cons: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Cons: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Pros: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Cons: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
Cons: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Pros: "Boarding was on time"
Cons: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"
Cons: "Flight cancelled because of weather"
Pros: "Plenty of seat space"
Cons: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."
Pros: "The service"
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Cons: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."
Pros: "Boarding & crew (inc ground staff & check-in) all good."
Cons: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."
Pros: "Crew was nice and responsive"
Cons: "The overall experience is regular at best"
Cons: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."
Pros: "Good boarding procedure."
Cons: "Nothing much to add for a short journey."
Pros: "The hostesses were very kind and nice"
Pros: "Getting there on time despite delay"
Cons: "entertainment had very old media and no recent additions. Crew was not very organized"
Pros: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Cons: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"
Pros: "leg space in plane"
Pros: "Airplane staff were good"
Cons: "The crew was not very polite."
Pros: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Cons: "A delay was not ideal but nothing to worry about since the flight arrived on time."
Pros: "Not much"
Cons: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."
Cons: "Too crowded"
Cons: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."
Pros: "The flight was good overall. Friendly crew good attention."
Cons: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."
Pros: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Cons: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."
Pros: "It was as expected."
Cons: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Cons: "Left a little late for no apparent reason."
Pros: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Cons: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."
Pros: "Quiet flight in fairly empty flight"
Cons: "food choices, no blanket"
Pros: "There was enough leg room and boarding was done reasonably quickly."
Cons: "The flight was delayed by 15 minutes without explanation."
Cons: "The flight itself was great but it was very late in starting due to technical problems with the aircraft."
Cons: "Food is awful if you compare with other major airlines products. Very old plane"
Pros: "The flight was on time, it was overnight - very convenient"
Cons: "I had very noisy neighbours, but it is hardly airline's fault"
Pros: "The flight attendant"
Cons: "During serving food-i was sitting on the aisles in the middle chairs-some times they served me from the far away."
Cons: "I didn't like the food at all, and couldn't complete it."
Pros: "lots of leg room and entertainment program has lots more choices to choose."
Pros: "The ✈️ and timing"
Cons: "Amounts of food is ridiculously little for someone who gets hungry fast"
Pros: "Flying with Lufthansa as usual was another great experience! The staff at Pearson was helpful. The crew was awesome. Overall happy. But NOT with Kayak."
Cons: "The booking with Kayak was a disappointment! After booking, kayak informed me that I will receive confirmation from LH. I did. There it said 1 piece of luggage is free. However, at the airport I was told that bc I booked with Kayak there are other regulations. The LH receipt where it said FREE didn't count. I paid 60$ per luggage per person. I was mislead!"
Pros: "Friendly crew."
Cons: "Being 6' 4'' becomes an issue with modern seats."
Pros: "The pods were great on 777"
Cons: "Couldn't plug in CPAP"
Pros: "I liked the movie selection, the service, and food/drinks."
Cons: "With a 20 minute layover, I barely made the flight and my checked bags/luggage did not make it. This had a horrible influence on my trip and I am heavily disappointed in Air Canada."
Pros: "The tvs are awesome! They are new and have touchscreens that are actually well designed and can scroll etc. Resolution and sound are great, so I actually feel like I watched my movie and didn't just look at moving blurs with half the dialogue missing. Also the USB ports are great. And the brownie with the meal was delicious."
Cons: "Only one meal on a >9 hour flight, plus one snack which was an uninspiring-looking rectangle of cold pumpkin loaf (it tasted good, but after 7.5 hours in the air it'd be nice to get something more appealing). Other airlines give two meals. It's ridiculous that Air Canada insists on being so stingy with the food."
Pros: "Quiet night flight, friendly service and ok entertainment."
Cons: "No surprise but food definitely nothing special, disliked big fees for baggage."
Pros: "Kind crew"
Cons: "Littled staffed"
Pros: "Very little"
Cons: "Departure lunge has bizarre layout. Most seating is in cafe's. No separate seatin area for boarding meant a melee around the gate blocking th path of people walking passed. Premium Economy seats were hard and uncomfortable, meals were below par and the entertainment system sound was shot. I tried three seats and each were unintelligible. Crew was less than stellar."
Pros: "Entertainment options"
Pros: "Clean and comfortable cabin"
Cons: "Brusque nature of some of the attendants"
Pros: "The staff is old school and very hard on single travelers who are not white Very rude when I asked some questions ,,.. They seem to think low bout the bout their Indian customers .. They need to be educated some of the Indians can be law abiding and decent people who Can be citiEns of Europe or the US Their thinkng is very racial or prehistoric Only reason I didn't make a scene of it is because I was jet lagged Be careful next time or just don't give me a ticket !!"
Cons: "Racist MF staff"
Pros: "Nice new plane Decent food Very clean Friendly staff Ok entertainment"
Cons: "People had a lot of bags, and their zone boarding concept means I got on last and little to no room for my one average carry on..."
Pros: "We got exit row seats and had tons of room - without an upcharge. We even got a hot breakfast in economy for free. Our first bad was free too - love Lufthansa (who operated flight fir air canada)"
Cons: "Need bigger coffee cups!"
Cons: "Flight delay"
Pros: "Easy flight , no late"
Pros: "There we're many open seats due to a problem with connecting flights, so my son was able to stretch out across the middle chairs to sleep."
Cons: "the food portions we're small, and we only had a small muffin towards the end of the flight. Ive never left an international flight hungry before. I was shocked that we did not have an actual meal at the end of the 8 hour flight."
Cons: "The seats were VERY cramped, especially for an overnight flight."
Cons: "Missed my conection flight Bitirsh airline miss id someone at boarding process , let fly under my name to budapest. Huge securty mistake. I stock in London for 6 hours. My luggage was not locatible for the airlines. No compensation was offered"
Pros: "good entertainment choices"
Cons: "I was on a transatlantic flight overnight, and in coach. Not enough room to get comfortable."
Cons: "I paid for a flight on a Lufthansa plane, not an Air Canada plane. There was a two hour delay on the flight that I was not informed about. There was also no organization for boarding the plane, and you had two flights going to the same place boarding at the same time."
Pros: "Friendly staff"
Cons: "The boarding was a serious problem as there were no well defined waiting areas for over 400 people to board, blocking the way for other people to walk around the gates. The Toronto airport decided to board two flights to Frankfurt by two different airlines directly next to each other at about the same time, leading to lots of confusion. My frustration was increased by the fact that the airline managed to forget my luggage at transfer, while my travel companions was "just" delayed. during flight while the service was good, the quality of food was very low. The frustration was even further increased , the through the delay of the plane and the luggage problems our rental car reservation was expired as they only hold cars for 1 hour after scheduled reservation. The later not the fault of the airline, but i will certainly consider other airlines and rental car companies in my future Travel consideration unless the return trip experience changes my mind."
Cons: "We left 2 hrs. late. I had only 45 min. to catch my connection in Frankfurt. Had to run through that huge airport with a broken toe!"
Cons: "Delay in Our connection in Toronto caused us to miss the connection in Frankfurt - not because we couldn't run, but because it left before our delayed plane arrived. Then they gave us Stand By tickets for their problem. No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"
Pros: "The selection of current movies was varied enough (the content got a little staler on the return trip). The hot food tasted good and was hot. The crew was not stingy with the drinks, which I always like even if they come around fewer times"
Cons: "How hard it is to be comfortable/sleep in the tiny seat."
Pros: "The flight was comfortable. The food was surprisingly good. Entertainment choices were varied and generous."
Cons: "My only complaint was that directions were unclear in the transfer flight. Travelers with a transfer in Canada did not have to go through the long customs line, but this was not at all clear, with signage or staff. It was a bit scary with a tight connection and a huge crowd at customs."
Cons: "They are so incompetent that they had us arriving in Germany on May 3 and connecting on May 2. We had to have the ticket rewritten TWICE."
Pros: "Crew very attending, helpful."
Pros: "It was on time"
Pros: "Lost luggage. Delayed flight. Routed via two stops. Requested for not provided. List is long"
Cons: "Lost luggage. Delayed flight. Routed via two stops. Requested for not provided. List is long"
Cons: "Was upgraded, so higher level of satisfaction"
Pros: "Service good"
Pros: "Nice for a long flight - attendants and entertainment was as nice as possible"
Cons: "What else can be said for airline food that has been left untold"
Cons: "Impossible to reserve seat when booking my f not booked on the air ananda website Very cheap food and no food selection on board ( intercontinental flights) I fly 25/30 intercontinental per year... I had never happened to find such a poor company around. very disappointing"
Pros: "The crew was polite and helpful, good entertainment choices."
Cons: "We are retired adults and seated with at least a dozen young children around us, it was so loud. The two year old next to me kicked me off and on the whole flight."
Cons: "My passport was still valid but didn't have the 3-6 months left on it (a rule I didn't know about) and was told about this at the air canada counter without any concern or direction. Was in shock."
Pros: "Seats were comfortable. Flight was smooth. Food and snacks were good."
Cons: "Flight attendants were not accommodating whatsoever. One almost ran my head over with the cart as I was leaning down getting something out of my bad when they were zooming by. She did not say sorry and another passenger said she was laughing after. Another attendant scolded me loudly in front of other passengers because I accidentally threw away a lid from the food tray into a garbage bag I put all my trash in and then wanted me to dig it out. I asked him if he could since he had gloves on and I did not and he scoffed loudly telling me to never do it again. Another passenger said to me while on the fligh that she saw how rude they were being to me and that she was sorry. I was almost in tears because I was so embarrassed."
Pros: "All was good."
Pros: "The plane was thoroughly clean, new interior, and state of the art technology in every seat. The service was prompt, but I was not as impressed with it. I am allergic to nuts and questioned if the food they served contained nuts. The attendant told me she could not guarantee there was not and showed no empathy in the situation. The attendants did not smile as much and had flat affects. Aside from that, the flight was smooth and wonderful. It was the best flight I have ever gone on!"
Cons: "Lack of knowledge and empathy regarding food allergies and what their food contains."
Cons: "The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!"
Airlines flying from London to Frankfurt am Main have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from London to Frankfurt am Main
Masks required on board, masks provided on flights from London to Frankfurt am Main
Social distancing seating
Middle seats unavailable to book on flights from London to Frankfurt am Main
Testing for antibodies, testing for symptoms for flights from London to Frankfurt am Main
Waiving of change fees. Search flexible flights from London to Frankfurt am Main