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The baggage drop-off for Air Canada in Toronto for passengers flying international was terrible. One of the worst experiences I have ever had. The line was ridiculous; there was no one to help facilitate people avoid confusion, and the baggage system for the line I finally ended up in had to be re-booted right as I got to it.

Flight got canceled. Instead of the booking me for the next flight at night I was booked for the following day at a later time. I was able to fly out that night because I had to call and deal with a human!!!

My flight was delayed My connection was almost missed. My bag was lost My valuable items get damaged

Too many delays. Seats too small. A budget airline. Will never fly Air Canada again.

Horrible, we were on a little DeHaviland 400 that was really small and shaky. I am 5' 4" and I had to duck my head to get in it felt like an old war plane.

Good flight, slightly cramped as the seats are very close together

The overall experience was very good and the flight left early. The checkin process was efficient and the staff was helpful and courteous. Of course, the room between seats could always be a little bigger.....

It might have been closer to being on time. Maybe next time I could fly from London to Toronto?

Air Canada canceled my flight last minute and I gave me next’s day night time my flight. No accommodations at all. I have a function on Xmas eve. So I had to took rental car last minute.i never ever book a ticket with Canadian airlines at all.

The fact that you are sending me a survey asking me about a connection that was missed speaks to the level customer service that was present throughout this trip.