Crew gets excellent makes for friendliness.
Coffee not served with meals. Coffee came after meal was eaten.
Easy booking , excellent rate and good follow up with reminder emails for check in and gate information on every trip
We were delayed for several hours. I could’ve and should’ve driven to Toronto because I would’ve made it there a lot quicker. The crew members were rude and clearly unhappy to be working. None of them were accommodating. It was a very unpleasant way to start my trip.
Typical Air Canada flight. Not great but not horrible (surprisingly)
The entertainment systems were broken on our seats but they did give us a small discount voucher.
Everything, we were on time and everything was perfect.
kayak was poop for help for me.
The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future
Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal.
All is good
Comfortable but narrow seats.
Entertainment system could do with more selection.
The flight was comfortable and the entertainment was good.
There are not diverse food choices
The supplied pack of toothpaste/toothbrush
787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach.
I don’t like the limited choice of drinks on these short KLM flights.
Service provided by the staff
The navigation of the entertainment system is not very friendly
Good efficient flight crew friendly and helpful
My flight was delayed 5hrs and added multiple connecting flights that I didn’t need. I had a 6am flight and didn’t get to my destination until 11pm.
Good food, entertainment options, communication from pilot
none of the flight attendants seemed to be friendly- literally all of them were neutral or slightly rude at best. Not impressed.
Good experience, no issues.
Crew was outstanding . Boarding was easy. Ahead of schedule arrival
Return to terminal required a bus and then off loading like cattle for sale. Came in through maintenance area. One hour from landing to baggage claim. Terrible!
delayed 2.5 hrs, stood in jetway for 15 mins while crew fixed seatbelt issue. snack was poor; limited options for soda, small pour & only pretzels as snack!
The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!
I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful.
The entertainment was good without any hiccups
The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo
The cabin crew was very helpful and cheerful and everyone had a smile on their face.
Entertainment devices are slow to respond.
Did not provide hotel even in a 10 hours lay over. The security personel does not know how to behave with passengers.
|Flights Arrive in||Nairobi|
|Flights Depart from||Montreal Elliott Trudeau|
|Flight Price||C$ 1070|
|Airlines||Air Canada, Turkish Airlines, KLM, United, Qatar Airways|
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