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(Round-trip)
Airports
Origin
Vancouver
C$ 562
only
C$ 562
Ottawa
C$ 622
only
C$ 622
Montreal
C$ 605
only
C$ 605
Toronto
C$ 626
only
C$ 626
Destination
Bangkok
C$ 562
only
C$ 562
Thu, 1 Feb
YVR
BKK
61h 55m
Wed, 28 Feb
BKK
YVR
26h 10m
C$ 562
Trip: 28 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3681 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
HNL
PVG
Excellent 9.3

Comfortable flight, leg room ok, lots of free movies, 2 excellent meals given.

Flight was delayed one hour. Also, different legs of the flight are inconveniently scheduled. I had a 5 hour layover in Shanghai and a 14 hour layover in Kunming. Other airlines I’ve been on have offered a free hotel room when the layover is longer than 8 hours, but China Eastern didn’t.

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

DPS
PEK
Okay 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

SGN
PVG
Okay 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

PVG
KMG
Good 7.3

Lots of free movies. Leg room was ok. Flight left on time.

Boarding process totally chaotic. Entire ground left to stand in rain on tarmac while gate agent stood on stairs to plane checking boarding passes. But the main problem was China Eastern list my bag and 24 hours later I STILL do not have it. They have been very unhelpful in assisting me to recover my bag. I should also add that I was not able to pre-select my seat, but it worked out ok. Also China Eastern cancelled my return flight and is sending me home one day later than originally scheduled without any apology or compensation.

Wed, 24 Jan
YUL
BKK
44h 50m
Wed, 7 Feb
BKK
YUL
26h 14m
C$ 605
Trip: 15 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 2461 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
MEX
NRT
Good 7.0

The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for.

The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice.

IAH
NRT
Excellent 8.0

the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great.

the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks

SIN
NRT
Excellent 9.3

Width of the seat for me was bit tight when in a flat bed position.

NRT
JFK
Excellent 9.3

Width of the seat for me was bit tight when in a flat bed position.

ITM
NRT
Mediocre 3.3

Plane small and cramped didn’t like that we had to be shuttled to the plane not we had to pick up luggage from Narita to itami

Tue, 2 Jan
YVR
BKK
42h 55m
Sun, 14 Jan
BKK
YVR
50h 10m
C$ 592
Trip: 13 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3681 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
JFK
PVG
Excellent 9.3

Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb.

No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile.

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

SGN
PVG
Okay 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

PVG
KMG
Good 7.3

Lots of free movies. Leg room was ok. Flight left on time.

Boarding process totally chaotic. Entire ground left to stand in rain on tarmac while gate agent stood on stairs to plane checking boarding passes. But the main problem was China Eastern list my bag and 24 hours later I STILL do not have it. They have been very unhelpful in assisting me to recover my bag. I should also add that I was not able to pre-select my seat, but it worked out ok. Also China Eastern cancelled my return flight and is sending me home one day later than originally scheduled without any apology or compensation.

PEK
SHA
Excellent 8.0

The food served it was delicious.

Nothing to comment.

Sun, 8 Apr
YUL
BKK
34h 35m
Tue, 1 May
BKK
YUL
24h 51m
C$ 605
Trip: 24 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 2461 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
IAH
NRT
Excellent 8.0

the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great.

the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks

HKG
HND
Good 7.6

Food was served with metal utensils.

JFK
NRT
Excellent 10.0

The plane was very clean. Staff was very polite and helpful. Foodoffering was very good.

ORD
HND
Excellent 10.0

Very comfortable plane and excellent service.

NRT
SEA
Excellent 9.6

Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual.

Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock.

Sun, 14 Jan
YVR
BKK
42h 55m
Sat, 20 Jan
BKK
YVR
31h 10m
C$ 592
Trip: 7 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3681 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
HNL
Excellent 8.3

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

PVG
KMG
Good 7.3

Lots of free movies. Leg room was ok. Flight left on time.

Boarding process totally chaotic. Entire ground left to stand in rain on tarmac while gate agent stood on stairs to plane checking boarding passes. But the main problem was China Eastern list my bag and 24 hours later I STILL do not have it. They have been very unhelpful in assisting me to recover my bag. I should also add that I was not able to pre-select my seat, but it worked out ok. Also China Eastern cancelled my return flight and is sending me home one day later than originally scheduled without any apology or compensation.

JFK
PVG
Excellent 9.3

Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb.

No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile.

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PVG
SFO
Mediocre 2.0

Nothing, JustFly cancelled our ticket and would not refund the cancellation fee

Wed, 17 Jan
YOW
BKK
28h 20m
Tue, 30 Jan
BKK
YOW
33h 47m
C$ 622
Trip: 14 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 2461 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
SEA
Excellent 9.6

Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual.

Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock.

MEX
NRT
Good 7.0

The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for.

The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice.

SEA
NRT
Good 7.6

Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays.

Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out.

ORD
HND
Excellent 10.0

Very comfortable plane and excellent service.

NRT
BKK
Okay 5.3

The crew is awesome and food is quite good

Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight

Tue, 16 Jan
YVR
BKK
37h 55m
Fri, 26 Jan
BKK
YVR
43h 55m
C$ 592
Trip: 11 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3681 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PEK
SHA
Excellent 8.0

The food served it was delicious.

Nothing to comment.

PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PVG
SFO
Mediocre 2.0

Nothing, JustFly cancelled our ticket and would not refund the cancellation fee

PVG
HNL
Excellent 8.3

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

Thu, 18 Jan
YOW
BKK
28h 20m
Tue, 30 Jan
BKK
YOW
33h 47m
C$ 622
Trip: 13 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 2461 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
JFK
Excellent 9.3

Width of the seat for me was bit tight when in a flat bed position.

NRT
BKK
Okay 5.3

The crew is awesome and food is quite good

Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight

MEX
NRT
Good 7.0

The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for.

The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice.

ORD
HND
Excellent 10.0

Very comfortable plane and excellent service.

JFK
NRT
Excellent 10.0

The plane was very clean. Staff was very polite and helpful. Foodoffering was very good.

Thu, 22 Mar
YVR
BKK
37h 55m
Sun, 8 Apr
BKK
YVR
30h 20m
C$ 592
Trip: 18 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3681 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
KMG
Good 7.3

Lots of free movies. Leg room was ok. Flight left on time.

Boarding process totally chaotic. Entire ground left to stand in rain on tarmac while gate agent stood on stairs to plane checking boarding passes. But the main problem was China Eastern list my bag and 24 hours later I STILL do not have it. They have been very unhelpful in assisting me to recover my bag. I should also add that I was not able to pre-select my seat, but it worked out ok. Also China Eastern cancelled my return flight and is sending me home one day later than originally scheduled without any apology or compensation.

PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

PEK
SHA
Excellent 8.0

The food served it was delicious.

Nothing to comment.

Tue, 3 Apr
YOW
BKK
29h 40m
Fri, 20 Apr
BKK
YOW
24h 34m
C$ 625
Trip: 18 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 2461 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
ITM
NRT
Mediocre 3.3

Plane small and cramped didn’t like that we had to be shuttled to the plane not we had to pick up luggage from Narita to itami

HND
TSA
Excellent 9.3

The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full.

Nothing

JFK
NRT
Excellent 10.0

The plane was very clean. Staff was very polite and helpful. Foodoffering was very good.

SEA
NRT
Good 7.6

Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays.

Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out.

MEX
NRT
Good 7.0

The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for.

The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice.

Sun, 1 Apr
YVR
BKK
37h 40m
Tue, 17 Apr
BKK
YVR
55h 25m
C$ 593
Trip: 17 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3681 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
KMG
Good 7.3

Lots of free movies. Leg room was ok. Flight left on time.

Boarding process totally chaotic. Entire ground left to stand in rain on tarmac while gate agent stood on stairs to plane checking boarding passes. But the main problem was China Eastern list my bag and 24 hours later I STILL do not have it. They have been very unhelpful in assisting me to recover my bag. I should also add that I was not able to pre-select my seat, but it worked out ok. Also China Eastern cancelled my return flight and is sending me home one day later than originally scheduled without any apology or compensation.

PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

DPS
PEK
Okay 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

SGN
PVG
Okay 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

HNL
PVG
Excellent 9.3

Comfortable flight, leg room ok, lots of free movies, 2 excellent meals given.

Flight was delayed one hour. Also, different legs of the flight are inconveniently scheduled. I had a 5 hour layover in Shanghai and a 14 hour layover in Kunming. Other airlines I’ve been on have offered a free hotel room when the layover is longer than 8 hours, but China Eastern didn’t.

Thu, 18 Jan
YOW
BKK
28h 20m
Sun, 28 Jan
BKK
YOW
32h 12m
C$ 626
Trip: 11 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 2461 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
HND
TSA
Excellent 9.3

The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full.

Nothing

IAH
NRT
Excellent 8.0

the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great.

the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks

HKG
HND
Good 7.6

Food was served with metal utensils.

ORD
HND
Excellent 10.0

Very comfortable plane and excellent service.

NRT
JFK
Excellent 9.3

Width of the seat for me was bit tight when in a flat bed position.

Wed, 21 Mar
YVR
BKK
47h 15m
Sun, 8 Apr
BKK
YVR
35h 20m
C$ 595
Trip: 19 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3681 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
HNL
PVG
Excellent 9.3

Comfortable flight, leg room ok, lots of free movies, 2 excellent meals given.

Flight was delayed one hour. Also, different legs of the flight are inconveniently scheduled. I had a 5 hour layover in Shanghai and a 14 hour layover in Kunming. Other airlines I’ve been on have offered a free hotel room when the layover is longer than 8 hours, but China Eastern didn’t.

PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PEK
SHA
Excellent 8.0

The food served it was delicious.

Nothing to comment.

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PVG
KMG
Good 7.3

Lots of free movies. Leg room was ok. Flight left on time.

Boarding process totally chaotic. Entire ground left to stand in rain on tarmac while gate agent stood on stairs to plane checking boarding passes. But the main problem was China Eastern list my bag and 24 hours later I STILL do not have it. They have been very unhelpful in assisting me to recover my bag. I should also add that I was not able to pre-select my seat, but it worked out ok. Also China Eastern cancelled my return flight and is sending me home one day later than originally scheduled without any apology or compensation.

Fri, 19 Jan
YYZ
BKK
27h 10m
Sat, 10 Feb
BKK
YYZ
24h 59m
C$ 626
Trip: 23 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 2461 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
IAH
NRT
Excellent 8.0

the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great.

the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks

MEX
NRT
Good 7.0

The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for.

The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice.

NRT
BKK
Okay 5.3

The crew is awesome and food is quite good

Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight

HKG
HND
Good 7.6

Food was served with metal utensils.

NRT
JFK
Excellent 9.3

Width of the seat for me was bit tight when in a flat bed position.

Sun, 25 Mar
YVR
BKK
37h 40m
Wed, 25 Apr
BKK
YVR
26h 10m
C$ 596
Trip: 32 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3681 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
DPS
PEK
Okay 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

PVG
KMG
Good 7.3

Lots of free movies. Leg room was ok. Flight left on time.

Boarding process totally chaotic. Entire ground left to stand in rain on tarmac while gate agent stood on stairs to plane checking boarding passes. But the main problem was China Eastern list my bag and 24 hours later I STILL do not have it. They have been very unhelpful in assisting me to recover my bag. I should also add that I was not able to pre-select my seat, but it worked out ok. Also China Eastern cancelled my return flight and is sending me home one day later than originally scheduled without any apology or compensation.

SGN
PVG
Okay 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

PVG
HNL
Excellent 8.3

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

PVG
SFO
Mediocre 2.0

Nothing, JustFly cancelled our ticket and would not refund the cancellation fee

Mon, 2 Apr
YYZ
BKK
30h 10m
Wed, 18 Apr
BKK
YYZ
30h 43m
C$ 628
Trip: 17 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 2461 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
JFK
Excellent 9.3

Width of the seat for me was bit tight when in a flat bed position.

ORD
HND
Excellent 10.0

Very comfortable plane and excellent service.

NRT
BKK
Okay 5.3

The crew is awesome and food is quite good

Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight

HKG
HND
Good 7.6

Food was served with metal utensils.

NRT
SEA
Excellent 9.6

Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual.

Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock.

Sun, 15 Apr
YVR
BKK
37h 40m
Tue, 15 May
BKK
YVR
50h 10m
C$ 596
Trip: 31 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3681 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

PEK
SHA
Excellent 8.0

The food served it was delicious.

Nothing to comment.

PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

SGN
PVG
Okay 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

Wed, 4 Apr
YYZ
BKK
27h 25m
Wed, 18 Apr
BKK
YYZ
24h 23m
C$ 628
Trip: 15 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 2461 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
HKG
HND
Good 7.6

Food was served with metal utensils.

MEX
NRT
Good 7.0

The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for.

The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice.

SEA
NRT
Good 7.6

Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays.

Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out.

HND
TSA
Excellent 9.3

The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full.

Nothing

NRT
BKK
Okay 5.3

The crew is awesome and food is quite good

Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight

Sun, 22 Oct
YVR
BKK
38h 20m
Mon, 6 Nov
BKK
YVR
31h 10m
C$ 597
Trip: 16 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3681 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

PVG
KMG
Good 7.3

Lots of free movies. Leg room was ok. Flight left on time.

Boarding process totally chaotic. Entire ground left to stand in rain on tarmac while gate agent stood on stairs to plane checking boarding passes. But the main problem was China Eastern list my bag and 24 hours later I STILL do not have it. They have been very unhelpful in assisting me to recover my bag. I should also add that I was not able to pre-select my seat, but it worked out ok. Also China Eastern cancelled my return flight and is sending me home one day later than originally scheduled without any apology or compensation.

DPS
PEK
Okay 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

PVG
SFO
Mediocre 2.0

Nothing, JustFly cancelled our ticket and would not refund the cancellation fee

PEK
SHA
Excellent 8.0

The food served it was delicious.

Nothing to comment.

Sat, 7 Apr
YUL
BKK
45h 28m
Tue, 24 Apr
BKK
YUL
24h 51m
C$ 628
Trip: 18 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 2461 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
JFK
Excellent 9.3

Width of the seat for me was bit tight when in a flat bed position.

IAH
NRT
Excellent 8.0

the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great.

the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks

NRT
BKK
Okay 5.3

The crew is awesome and food is quite good

Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight

HKG
HND
Good 7.6

Food was served with metal utensils.

HND
TSA
Excellent 9.3

The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full.

Nothing

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