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Pros: Crew member was very friendly and smiled all the time. My kids were hungry and they offered two sets of meals for both of them.

Cons: Entertainment/movie was nil. No personal entertainment screen.

Pros: Boarding was not on time and passengers were bused to a remote location for boarding airplane

Cons: Provide WIFI and new released movies

Pros: The kind crew

Cons: Same meal three times in a row. The flight had to return three hours into the flight. I would like a refund

Cons: We missed the flight going to LA in Beijing because the airplane from Manila landed late, and we don't have assistance in the immigration, they don't speak English. They rebooked us with different seats, I have 2 child separated in my seats, not nice.

Pros: nothing

Cons: good food ,

Pros: NONE

Cons: After checking in for 1.5 hour, the crew told me that my name is not in the system 15 mins before boarding. Of course, I could not get on that flight. Result, staying extra 12 hours in the airport plus force to stay one night in Guangzhou.

Pros: Pleasantly surprised. Seats were comfortable. Blankets were warm. Food was good, and I'm grateful for that because I couldn't understand the flight attendant because of her accent.

Cons: The crew was weirdly OCD about when we were allowed to have our window shades up or down and I got yelled at a couple times for improper window shade use. I was also woken up literally every 2 hours to ask if I wanted food or beverage which I appreciated the diligence but also I like sleep.

Pros: Didnt have a neighbor. Lucky draw

Cons: Had difficulty with online check in through china southern

Cons: I have chosen the seats and paid extra for those seats but got assigned to different seats. The seats for both to Shanghai and Vancouver were all the way to the back, very disappointed.

Cons: Lost luggage

Pros: the crew

Cons: My 2 checked suitcases had tsa locks, both of which were taken off and not returned and I have a couple items missing. Not much you can do about it but very frustrating.

Pros: Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable.

Cons: The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection

Pros: The check in boarding pass is not that nice.

Cons: The boarding pass people need to improve, especially to elderly people.

Pros: Nothing

Cons: Late

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Cons: My flight was delayed and my bag didn't make it onto the connecting flight. I still don't have my checked bag.

Pros: stable flight

Cons: over 1hr delay before take off

Pros: Flight was fine, no issues and pleasant, BUT!

Cons: Two pieces of lost luggage SOMEWHERE between PDX-SFO-HKG-BKK. Clueless so far.

Cons: 4.5 hr delay in Hong Kong

Cons: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Cons: The time between arrival and departure for the connection flight was too short. Flight was missed. Will be making an official complaint. Why sell flight tickets with no time to transfer. Even before the flight, staff knew i would miss the flight. The sichuan airlines help desk just ignored me when i approached them with the missed flight document (in chinese) .Terrible! I had to book a hotel and another flight out of my own pocket for the airlines mistake.

Cons: The check in staff extremely rude and unprofessional. You can’t check your bag into your final destination You also must go thru immigration and customs in Chengdu

Cons: no vip room

Pros: Comfort of the seats.

Cons: There should be more choices of food for people who do not eat Asian food.

Pros: Checked and arranged seating accordingly.

Cons: Crews could've been more friendlier and accommodating.

Pros: Just love EVA everytimes I fly

Pros: Crew are good.

Cons: The agency told me that our seat have been reserved all the way. Butupon check-in yesterday , our seat had not been reserved for the leg Taipe to Seattle flight.

Pros: Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight.

Cons: Hard to ask for more spacious seating but I will.

Pros: Wide variety of entertainment choices made time go much faster.

Pros: The crew was so attentive and hospitable

Cons: Not enough let room, I’m 5.9 and it was uncomfortable for me.

Pros: Crew was okay. Food was the worse ever. Middle comfort on seats

Cons: If the food was suitable for human being

Pros: Food was good, and offered even on short flights. Crew is very nice

Pros: A good value for the money. Food was ok, and the flight crew was friendly. Check-in was a bit unorganized but overall a good experience.

Cons: Manila airport

Pros: the crew were amazing, flight was smooth & fast

Cons: Need more leg room

Pros: Nothing good to say for this flights overall.

Cons: Spent over two hours on the plane/tarmac waiting for take off. Air Canada sucks.

Pros: Not much

Cons: You fly international for 8 hours an you don't have screens and have to pay for entertainment..or a glass of wine?? 60 dollars to choose your seat???..air Canada sucks. I flew to Europe with over 12 different airlines this is one of the worst for sure.

Cons: -35 minute delay

Cons: flight delayed by several hours

Pros: Nothing

Cons: Seating at the gate is strange. They just have people line up in any order and board them in that order. People run to form the line. Totally ridiculous. Food was awful. I have no idea what to even call the items they served. Audio jack was literally being held together with tape! Loose connection.

Cons: 2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline

Pros: Absolutely nothing

Cons: Flight delayed and then cancelled NO COMMUNICATION WHATSOEVER as to what was going on. We finally got rebooked in another flight on a Chinese airline at 2:30am so we had to stay at jfk for a total of about 24 hours with no compensation for our time and troubles. Horrible. Experience!

Pros: Efficient, courteous and early arrival

Cons: Seat cushion could have been softer

Pros: Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!

Pros: Crews are friendly

Cons: Need more food

Pros: Crew was awesome, super attentive and friendly.

Cons: The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting

Pros: The crew was absolutely amazing!

Cons: I think everything was amazing

Pros: All exquisite dishes they served were excellent !

Cons: Boarding in New York could have been better organized

Pros: Crews were amazing.

Pros: extremely friendly and helpful staff, the ability to choose from three options, the included hotel stay between flights, modern planes,

Cons: none of the film choices really appealed to me, but I am picky!

Cons: The most leg room of any flight I have been on. Seat comfort was the best. The service was excellent.

Pros: Crew took a while before can attend to our needs. Foods are the same choices very limited to beef and fish. Breakfast items are only cereal and porridge. We are seated behind two small kids who constantly kicking my seats.

Pros: Food was great. Service was great.

Pros: Excellent service!

Pros: Nothing

Cons: Lost our bags twice and 19 hr flight became 31 hours to get to our destination. Now return flight is already delayed 1 1/2 hours

Cons: Food is poor

Pros: seat so so

Pros: Once we got going, it was a decent flight. Weather conditions made for a bit of a rocky landing on the first leg.

Cons: Lack of information for delays. Boarding was slow due to unknown issue. We sat at the gate for a while without knowing why (they finally told us 5 minutes before pushoff), then we dawdled for another hour taxing and waiting for the runway, with no explanation until near the end.

Pros: Crew very professional and provided excellent service.

Cons: Boarding process chaotic.

Pros: Beautiful views of the mountains.

Cons: Was delayed for hours and missed my shuttle to Bellingham. Nearly ruined my trip.

Pros: Nothing

Cons: If flights was on time I would not have to miss connecting flight in Dulles I had to stay for 22 hours in Indianapolis to be rerouted

Cons: Should have leg rest and phone charger outlet

Pros: cheap fare

Cons: better airport connections

Cons: The crew is very nice and my Premium economy seat was great.

Cons: My luggage was left behind in China. It's been 3 days and I'm sti waiting

Pros: Cabin smelled nice

Cons: More languages spoken

Cons: Busted infotainment screen. A perfunctory apology was offered after the flight had landed. None of the crew had any level of proficiency in English and shied from interacting with non-Chinese passengers. And finally, 10-abreast seating on the Boeing 777 is a nightmare.

Pros: The crew was helpful.

Cons: All my friends complained of back pain, so maybe the chairs be ergonomically friendly

Pros: The number of take offs equaled the number of landings :)

Pros: Nothing

Cons: Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this.

Pros: great price and overall service

Pros: Finally getting a flight the next day

Cons: My seat was given to someone even though I still had time to make the connection.

Pros: cheap fare

Cons: better airport connections

Pros: as expected

Pros: Pilot kept us well informed.

Cons: Even though ground service was servicing the front of the plane, they were unable to service the rear of the aircraft for another hour. Don’t they know that every plane has a front AND a back. When we arrived at RDU, AA did not have someone available for nearly 20 min to get someone to us deplane

Cons: It seems that Chinese people even when given allocated seat numbers sit anywhere so was very chaotic.