|Flights Arrive in||Bucharest Otopeni International|
|Flights Depart from||Ontario|
|Flight Price||C$ 502|
|Airlines||Lufthansa, Air Canada, Delta, British Airways, SWISS, KLM, Turkish Airlines, TAP AIR PORTUGAL, Austrian Airlines, LOT Polish Airlines, Air France, Brussels Airlines|
Great plane & serive & big bathrooms
The crew were very considerate. Also they have the best baby beds we have seen so far
The entertainment system was glitchy.
Crew was amazing
Flight was delayed
The crew was very accommodating, Frequently offered water also.
Can t think of anything.
Suitcase did not arrive, had a 3+ hours layover in Frankfurt, enough to get my bag sorted and sent to Oslo, but did not arrive
Flight delayed and changing of gates
To far from one gate to the other, you need a shuttle
Movie app required, but not compatible with laptop. Seats were worn. Could not complete work tasks as no internet available.
Crew were exceptionally good, friendly and helpful. Great entertainment system.
The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food.
The only problem was that I could not check in till morning 4 hours before my flight. Everything else was great
The flight was on time. The plane was clean. The temperature in the plan was good.
It was a little more turbulent than I expected.
Perfectly fine first class trip
Breakfast meal was awful
I will say that this has been the best flight my husband and I have ever had. The crew members were very nice and helpful. This has been the smoothest flight we have ever had as well.
Love the 757 entertainment system
snack mix is not great delayed takeoff
The people were all really nice and helpful and fun. Food was great. Watched a fun movie.
Boarding was a bit unpleasant when we had to stand in a crowd before the shuttle came.
Food, cramped seating.
Inept staff throughout at Heathrow. Sat on the plane for half an hour while they located someone ‘qualified to open the door’.
Absolutely no leg room despite paying additional fee
HHad to pay for even basic drinks No entertainment
Missed connection from LHR to INV, now sitting 8 hours at LHR waiting for the next flight. In a word, a disaster!
Boarding process was very orderly. The 2-4-2 seating arrangement is quite nice for economy as it is a bit more spacious & comfortable. Sat in window seat with a huge compartment storage next to me by window - great for easy access to electronics, etc.. Great movie selection. Short and efficient flight and my fears about basic economy ticket were dissipated as I was able to check a bag and get better seat assignment at airport.
Slow service, not served dinner until almost 10pm. Lights were never turned down so difficult to sleep altho I had eye mask and noise cancelling headphones. Seats are not super comfortable but if you bring neck pillow and blanket it’s better.
There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face.
The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!
The food standard seemed to be lowered a little bit, but still very well prepared.
Unexpected food/snacks that were provided.Good crew and the plane was on time.
Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight.
Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again.
Professional crew. Good boarding.
No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats.
Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split.
That it didn’t happen.
The boarding was easy and you didn't have to wait inline for that long
KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.
Flight was cancelled.
Food as per.always was.great and choice of entertainment also good.
Bording was delayed because of inbound flight delays.
Boarding in time
Selected food was not provided, old airplane, no entertainment
The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible.
A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew.
Quick flight, friendly crew. It was nice that food was provided on such a short flight (though international, so it makes sense), and it wasn't bad.
Flight was delayed on the runway, no real announcements about the delay were made.
We had to pay extra for checked baggage which were not aware of earlier. The counter person told us we could have saved if we purchased it earlier online and would have saved us 15 euros per person
I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit.
Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors.
The crew and passengers were in a great mood on a Saturday night flight feom Orly to LIS
There were papers and debris from previous flight still on the floor. Clearly they did not vacuum. If yoy want piece and quiet, this is not thw late flight for you.
Food was alright
No entertainment, no charging port beyond row 15.
The flight crews were polite. The short flight journey included a simple light lunch with drink.
The flight departure time was delayed for one hour.
Service was outstanding!
late flight once again
The boarding process was short and quick. Entertainment choices were excellent.
I was hoping for a more traditional Austrian meal but the food was just fine.
There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min
Landing was a disaster
They asisted me with blanket to cover with
DELAYED as always!!!
Limited leg room and cramped quarters when person in front of you leans back.
Was delayed. A huge guy was sitting next to me and taking the space.
Very Intensive and very cold ventilation!
Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned.
Slight issue with headphone connection, was not the only passenger.
I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare
Great food (Economy class). Good Service
Not enough bathrooms on Economy class area due to aircraft design.
Quiet! No noise-canceling earphones needed. Delicious food.
The food was okay and the staff were friendly.
My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work.
On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.
I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.
1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.
But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.
Attentive helpful and cheerful staff: on time
No food except for purchase. Expected at least cup of coffee/crackers
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