Daily cleaning, installation of cabin HEPA filters on flights from Ontario to Ethiopia
|October||Best time to beat the crowds (3% less expensive on average)|
|July||Most popular time to fly (14% more expensive on average)|
Average price round-trip
|C$ 1,251||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 615||or less|
Good deal one-way
|C$ 488||or less|
Ethiopian Air has waived its change and cancellation fees on flights from Ontario to Ethiopia. Confirm policy on booking site.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Ontario to Ethiopia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ethiopia from Ontario is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ethiopia with an airline and back to Ontario with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ethiopia from Ontario up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg."
Cons: "Needs more improvement"
Pros: "La tripulación excelente y nos dieron un obsequio"
Pros: "Attentive and efficient"
Pros: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"
Pros: "The seat was comfortable, and food was very nice."
Cons: "Nothing I could think of"
Pros: "Great service, as always. Very comfortable flight."
Cons: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"
Pros: "The crew was very nice, courteous and helpful"
Cons: "The seats did not have enough leg space, very cramped. You had bigger, comfortable planes on flight from Doha To Washington DC in 2011."
Cons: "Very uncomfortable seats in business class, almost no recline."
Pros: "They flight"
Cons: "Complementary hotel for long stops"
Pros: "much better than average food"
Cons: "shorter length flight but maybe little can be done,"
Pros: "Awesome leg room in economy. Helpful staff."
Cons: "Main courses weren’t all the great."
Pros: "Not-so-full flight meant we could move about and choose more comfortable seats."
Cons: "TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife."
Pros: "The crew were very friendly"
Cons: "The boarding was delayed"
Pros: "Great aircraft"
Pros: "The crew were fab"
Cons: "Will fly in a bit.still in Qatar airport waiting for my flight"
Pros: "Customer service and food."
Pros: "Passengers with kids up To ten yrs should be boarded with passengers with infants...otherwise excellent service...i like flying with Qatar airways.."
Cons: "Same as above."
Pros: "Seating and comfort is great, as long as you are not seated next to a 'larger' person or a person with restricted mobility. Not a fault of Qatar airways, but probably the norm in most international flights in Economy. Food was the best of all the airlines I have flown, and the correct temperature as well."
Cons: "Seat width could be a little better, but this is the norm, I would assume across all airlines."
Cons: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."
Pros: "Food was very good and plentiful"
Pros: "Nothing to be liked on this Flight"
Cons: "Poor Service, they were even out of food."
Pros: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."
Pros: "On time flights, orderly boarding, plenty of room for carry on luggage, no overcrowding, connection through Doha airport was nice as it is not crowded and has plenty of shopping options."
Cons: "Too many crying babies on board, food was just okay, crew were also just okay, entertainment system didn’t always work, cut out well before landing and took forever to reset."
Pros: "crew is very professional"
Cons: "this plane is really old and junky. other flight times on this route get a much better plane"
Pros: "Foods, crew are accomodating and all sevice facility are very good"
Cons: "Just update the movies regularly"
Pros: "All of it was great!"
Pros: "The aircraft was new, the flight was empty and the flight attendants were extremely attentive! It was great. Wish I had the same experience on the previous flight."
Cons: "The food ,however, was disappointing again."
Pros: "Staff were professional, food was good and seats were comfortable."
Pros: "Crew helped with my bags."
Cons: "Lack of film choice"
Cons: "The food options were good, but twice our family could not get the items we wanted as they ran out of them."
Pros: "Crew are great and entertainment options are good."
Cons: "The seats are quite uncomfortable and small. Really struggled to get comfortable."
Pros: "Everything else"
Cons: "Too much air condition... cold!!"
Pros: "The flight was on time. The crew was very accommodating. The food is better than some other airlines. The entertainment provided had a lot of choices I had an 8 1/2 hour layover in Doha. They booked me a short stay in a hotel at no extra charge. This included a car and driver to and from the hotel. It was a nice hotel close to the airport."
Cons: "I was sitting in economy. I booked too late to get any type of upgrade for extra legroom. For Economy it was OK, but cramped and hard to get comfortable on a 13+ hour flight."
Pros: "Quality of foods and service"
Pros: "Service and crue was good"
Cons: "Very uncomfortable seats- Space between seats is very tight"
Pros: "Cabin crew friendly and efficient, great service"
Pros: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Cons: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Pros: "Crew Service"
Cons: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."
Pros: "Flight attendants are helpful from Doha to New York."
Cons: "Take the bus from the plane to the terminal in Doha. It was a hassle .from Doha to Dhaka was 3hours delayed without a notice."
Pros: "I like everything about Qatar Airways"
Pros: "movies were good."
Cons: "14hour flight and you cannot give terrible food. You should know that. Although, a crew member did give extra food i request for a thing I liked."
Pros: "Boarding on time. Crew was very nice except food option."
Cons: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."
Pros: "Crew was great"
Pros: "Service from crew was excellent. Food was good. Also enjoyed city tour of Doha during long layover."
Cons: "Crying screaming kids under 2 in our section of the plane...counted 15. There needs to be a dedicated baby section on the plane rather than subjecting every passenger to the crying and screaming of babies for long overseas flights, in our case, for 13 hours!"
Cons: "The delay was awful Al marjan business class lounge in doha don't have good quiet room bed for sleeping"
Cons: "I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam"
Pros: "Crew was amazing and very helpful"
Cons: "The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport"
Pros: "Smooth flight, staff very attentive, lots of great new movies to watch from"
Cons: "Staff kept reaching past me to shut my window without asking me first. Very rude."
Cons: "Food, crew service"
Cons: "An excellent flight."
Pros: "Good seating and entertainment."
Cons: "Sort out the food."
Pros: "The crew is always great."
Cons: "They can’t really do anything about this, but babies screaming all around me made the flight pretty terrible. Infants shouldn’t be flying. My god"
Pros: "Very friendly staff, prompt service, smooth boarding, clean cabin."
Cons: "I usually love the food on Emirates but this was really not good. Barely edible!"
Cons: "WiFi down the entire flight, made worse by the crew continuously promising it was “about” to work. Wouldn’t recommend Emirates to any professionals traveling who rely on staying connected on such a long flight!"
Cons: "The food"
Pros: "Food and entertainment"
Cons: "Baggage damaged"
Pros: "Overall good."
Cons: "Evrything was fantastic"
Pros: "Crew was average food was below average service was below par. Emirates is slipping. Boarding and deboarding was the worst."
Cons: "Lots to be improved. Crew food boarding on board service."
Cons: "I haven’t received my bag yet. It’s been 4 days"
Cons: "Not much food to eat."
Pros: "Everything was great"
Cons: "Emirates service has fallen over the last several years"
Pros: "The flight was very comfortable"
Cons: "Operating remote control wasn’t working well ! It was frustrating !!"
Cons: "there is a technical issue with the headset input and thus the entertainment system did not work."
Pros: "Comfortable seats, enough space for legs, helpful crew, We were offered a voucher to stay in a hotel close to the airport to get a few hours of sleep or relaxation. The voucher included lunch and dinner with good food.."
Cons: "I didn't like the long delay to stay in the airport on hard chairs before leaving Cape Town. The delay affected all the other connections with long periods of stay in the airports. The whole flight was rough, being shaken all the time."
Pros: "Nothing about thto flight was enjoyable."
Cons: "For 14 hours there were screaming babies making for a miserable flight. Cabin crew was extremely slow on all fronts"
Cons: "The flight attendances were rude. Lot of mosquitoes inside the aircraft. Mosquitoes were every where. The aircraft were dirty and did not clean. under the seat trash, passenger food table was dirty, I had to ask crew member for napkin to clean. I would not recommend any one to take emirates. certainly i would not fly emirates again."
Pros: "Clean cabin, polite Attendants, fast internet and great food and drinks."
Cons: "None at all"
Cons: "The flight fid not depart on time and therefore I missed the connecting flight. Had to spend a day in a hotel until the next connecting flight."
Pros: "My first and hopefully not last flight on one of the world's best airlines."
Pros: "Emirates staff gone out of way to accomodate my seat. Even all the counters were closed. Excellent passenger service."
Pros: "I liked the cleanliness of the plane, the crew was attentive and friendly"
Cons: "I wished they served more water more frequently. The conversation the flight attendants engaged in was distracting and was not conducive for the passengers who were trying to sleep"
Pros: "- Friendly crew, they managed to get my wife and I to sit together against all odds - Seats are more comfortable than other A380 configurations"
Cons: "- Crew's organization was confusing and all meals and services got surprisingly long to complete. - Most of the time there were no drinks available for passengers to grab and go, and you had to ask specifically even to get water. - Outside of the scheduled meals, there were very few passes to offer drinks to passengers - Entertainment system had great choices but the system ran with lag and lost frames every few seconds (not only in mine, but rather across the cabin)"
Pros: "The in-flight service of Emirates Airlines is superb and Flight Attendants as helpful, courteous and diligent in their duties. I highly admire their professionalism and client service."
Pros: "Usual suspects. Emirates does a lot right! Consistent product, and has been over the years it serves the Addis route."
Cons: "I hate how more often than not ADD flight do not get bridges so you have to deal with Dubai's stifling heat."
Cons: "Not many old Bollywood movies to select from..."
Pros: "Customer service, amenities like socks, sleeping mask, free headphones and free drinks were all excellent part of the trip."
Cons: "I'm a reasonable we'll traveled man who always flies economy class (unless I get a free upgrade or a great price to upgrade at check in). This is the most uncomfortable, cramped, and smallest seat I have ever flown in...first time flying Emirates...I certainly would never fly again and actual am haunted by the idea of the return flight in 10 days. Not worth it! I'd rather deal with possibly getting dragged off a United flight!"
Cons: "There was no vegetarian food."
Pros: "Excellent service in flight and nice food"
Pros: "I appreciate the shuttle service that Emirate provided from my hotel to Nice Airport. The food was good and the crew was very attentive."
Pros: "Seamless flight with usual high standrd of on-board service and food"
Cons: "Transfer distance from in-bound London flight to new terminal and very long walk to gate was a surprise and could catch some prople out due to the time it took (and I'm fit and enjoyed the walk)"
Cons: "AS we boarded the staff weighed our carry on luggage. This created hardship and stress. If they felt my carry-on bag was too heavy I would be in big trouble, because I didn't have any money to pay additional fees."
Pros: "crew very friendly"
Pros: "The amenities in Business Class were excellent - the seat was luxurious and you could actually catch some sleep. The food was gourmet and the staff was very attentive. They made a small mistake and forgot to serve me dessert but the mistake was remedied immediately when I informed them of the slip up."
Cons: "I paid a LOT of money for a Business Class seat and yet I was never notified that my flight was going to be delayed in departing by 12+ hours until after I arrived at the airport. According the the flight crew, they were notified at 9am that morning and the airline had my phone number and email, yet I arrived at the airport at 8pm because I was never notified! I spent $50 to take a taxi to the airport and now I had a 10am departure the following morning! I was given no compensation for this massive issue. Just "sorry, come back tomorrow!" I was very upset! My choices were either take ANOTHER $50 taxi home that night and then another $50 taxi back in the morning or get a $150 hotel room at the airport. So glad I paid THOUSANDS OF DOLLARS for my Business Class seat (a big spend for me as I've never flown Business Class before but felt like a special treat for a special occasion). WTF, Emirates!"
Pros: "It was a great experience...nicest airline I've ever flown. The cabin crew was attentive and accommodating and being a vegetarian I found they had many options for my dietary requirements."
Cons: "Vegetarian meal was bad in terms of quality and quantity."
Pros: "Staff is very attentive and always around. I am not a fan of instant coffee, but I got a cup of coffee when I asked for one outside of "meal times". The leg room is good, though I could still use a little extra."
Cons: "I wish the crew asked all passengers to reset their seat upright when food is served. I am quite tall and having the person in front of me recline is uncomfortable at all times, but while eating, there just isn't very much elbow room. Also the temperature in the cabin is really too cold. The entertainment system uses a two-prong plug for the headset, which requires you to bring an adapter if you want to use your own noise-blocking headset or headphones."
Pros: "Entertainment selection and legroom were good Entertainment selection included recent movies in various languages and premium TV shows."
Cons: "Legroom in economy was good; however, seat width wasn't. You rub elbows with your neighbors while eating. Asian vegetarian meals were nauseatingly spicy - not the "hot" spicy type, but the cinnamon/cardamom overuse type. Most crew members gave a cold shoulder to passengers."
Pros: "Free meal. Free drinks. Not packed so it was comfortable. Great accomodating staff, they were definately amazing even in economy. Power at every seat to charge devices a great list of movies shows etc... food was great tasting and good portion. I enjoyed this flight more than american, delta or any of the big name companies. They should strive to be this good."
Cons: "The crew wasn't as attentive to me as they were to the gentlemen on the plane. Felt a ignored quite a bit."
Cons: "Screen was black and white most of flight"
Cons: "When I was boarding on my 14 hour flight from Dubai to the US, I was briefly informed by the Emirates boarding staff that my seat had been changed. I had specifically chosen my aisle seat because I like to stand often on long flights, so I was concerned that it had been changed. When I tried to get more information from the staff member, he dismissively said "Ma'am, this is a good seat" and handed me my ticket without even making eye contact. There was no apology or courtesy of any kind. I ended up with a window seat and I had to crawl over two other people throughout the 14 hour flight to use the restroom or stretch my legs. I expected more courtesy from the staff for this kind of inconvenience and will rethink my flight plans in the future to avoid Dubai."
Cons: "Leg space is very little.. Rest rooms were messy after a while."
Pros: "Cosmetics kit is of high quality. Airport pick up and drop off."
Cons: "Seats are not wide enough and uncomfortable for business class. Not many food options. TV remote is not intuitive. When seat is turned into bed, it is not 100% flat, and has some elevation. Cannot comfortably speak with co-passenger due to privacy board that doesn't come down fully. TV positioning is not ergonomical and co-passenger's TV screen is too bright when trying to sleep."
Cons: "The same comment as above."
Cons: "Baggage payments n information"
Cons: "For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts."
Cons: "Ticketing staffs should and can be more co considerate. Average rating at best, and sometimes very rude."
Pros: "Yes.The crew was amazing"
Cons: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."
Pros: "Entertainment, and crew was nice"
Cons: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"
Pros: "Reliable, high quality service"
Pros: "Food was excellent"
Cons: "Temperature way too warm"
Pros: "Leg room"
Cons: "I was served Butter chicken after confirming with the flight attendant whether it was an ASIAN VEG MEAL which I had requested. On being confronted about the issue, the flight attendant gave a cold response saying they were out of asian veg meals. One of the worse airlines and should not be a part of Star Alliance."
Cons: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
Pros: "Television options are great."
Cons: "Food was unrecognizable. No leg room"
Pros: "Good food and service."
Cons: "I am not tall but still had no legroom. Plane configured with too many rows."
Pros: "Not much"
Cons: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."
Cons: "Boarding. The gates were cheep changing. Poor room between seats."
Cons: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Cons: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."
Cons: "Very poor boarding conditions. The board only said "proceed to gate". Once at the gate, there was not one single boarding announcement. People next to the representatives started to get up and everyone else followed."
Cons: "The food"
Cons: "Shake all the time,vomited"
Pros: "Excellent crew service & food/beverage offerings"
Pros: "Great to watch live sports. Loading was fine. Food terrible. Staff ok."
Cons: "Istanbul airport is so overpriced, crowded and small."
Pros: "Punctual in terms of reaching destination, all else average."
Cons: "Less leg space, pantry service below expectations."
Pros: "The crew is very nice and try to make the flight experience easier."
Cons: "They lost my luggage, and this is not the first time either"
Pros: "Overall flight is good"
Cons: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."
Cons: "Staff was less than friendly and seats were not very comfortable in coach."
Pros: "Food was good"
Cons: "I had to wait until 9am when the counter for baggage registration was open. I arrived to Madrid from Lima at 5.30 am"
Pros: "The landing takeoff was very smooth."
Cons: "The seats r too small. The food did not taste good. Wn I asked for snacks since I did not eat I was told there is nothing. No wheelchair service. I have never seen in my life such poor wheelchair service."
Pros: "Luggage policy, helpful ground and air crew. Price."
Cons: "IST stoppover, damaged luggages."
Pros: "Everything was well taken care of."
Cons: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
Cons: "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"
Pros: "Great service, great food and drinks"
Pros: "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
Pros: "Food and staff were good."
Cons: "The seats were tight when the person in front leaned all the way back. His or her head was practically in my lap forcing me to lean back, to the annoyance of the person behind me. All was fine after the meal when everyone leaned back."
Cons: "departure time changed 3 times"
Pros: "Flight was smooth. Staff were helpful and professional."
Pros: "Crew was very helpful and everything was good"
Cons: "Lost my baby stroller and didn't found when arrived"
Pros: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Cons: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."
Pros: "The boarding and the time taken was all fine."
Cons: "The food was served really late because of which I got a headache."
Cons: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"
Cons: "It never happened."
Pros: "The food was delicious."
Cons: "The wait times were ridiculous and always off schedule. From the beginning of the trio to the end of the trio there was consitency in going off schedule and being forced to stand in lines for hours. I would not fly Turkish again."
Cons: "We were flown by AnadoluJet which is a fully owned subsidiary of Turkish Airlines. We were notified of that change until checking in time. The seats weren't comfortable and leg space was too small. The food was poor. A chess sandwich and nothing else."
Cons: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"
Pros: "Stewards, air hostesses, food, entertainment & the toiletries kit"
Cons: "Seat size! Boarding queues"
Pros: "I like the movies"
Cons: "boarding should be handled better than what i saw at Istanbul. a man checking every ticket manually which cause many long line and waiting to get to the bas"
Pros: "Very helpful and respectfull crew"
Cons: "Boarding started 20 mins after the designated time"
Pros: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Cons: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."
Pros: "Friendliness toward kids was really good."
Cons: "The movies didn't work until an hour after the flight started. Really."
Pros: "Nice crew, clean seats, good food..."
Cons: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"
Pros: "I got such an amazing deal on this flight that I could barely believe how incredible my experience was. Will DEFINITELY fly Turkish Airlines again!!"
Cons: "No problems at all"
Pros: "I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me."
Cons: "Same airline coming from one place have different methods it’s a bit confusing."
Pros: "I missed my flight."
Cons: "Helped me get a different flight. I got zero help getting another flight. Or any credit."
Cons: "13 hour flight and only one meal and a sandwich"
Cons: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."
Pros: "Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight"
Pros: "Flew Business Class with miles program (United). Lufthansa always gives good basic flight experience. Watched two movies so saved some time at home. Lounges are getting better every time I fly. They are especially good, understandably, in Frankfurt."
Cons: "Nada. They get the job done."
Pros: "Very good customer service on flight. Love the way they treat their customers."
Cons: "Was surprised by the $60 fee to check in a bag. I know i bought this through kayak, but it would have been nice to have told that up front, and even further, if they had let me check 1 bag for free like everyone else."
Cons: "Boarding be insured as I have a ticket"
Cons: "Thanks Lufthansa for amazing service!"
Pros: "Plane lwas delayed for 4 hours. The ground staff work hard to help out and give updated information. The Crew on plane worked hard, great service. Main issue: It was extremely cold in the plane, neeeddd to blankets to feel comfortable."
Cons: "Tras pasar por la máquina con la tarjeta de embarque una azafata de tierra dijo que no podía pasar alegando que mi maleta de mano espesaba demasiado sin fijarse que ya había sido pesado con etiqueta de ‘cabin baggage por la aerolínea. Luego al preguntar si estaba asegurado dijo que sí pero no sabía por cuanto. Los compartimentos encima de mi asiento no estaban llenos. El avión aterrizó tarde. Las azafatas de vuelo profesionales."
Cons: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."
Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."
Pros: "Crew, food"
Cons: "Delay caused by weather"
Pros: "Great price, great airlines, easy flight....I few LAX to Geneva."
Pros: "Entertainment system"
Cons: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."
Pros: "The organization of this flight was great— my party of three boarded quickly, and we were pleased with the complimentary drinks service. The entertainment options could have presented with more options, however, I was not upset with what I watched. The crew was very attentive, and the flight was smooth, overall."
Cons: "The temperature of the plane was very hot— there were a lot of us packed into this flight, and there were no sources of air.. so it got pretty stuffy. Between the temperature and the lights staying on for a majority of the flight, it was difficult to sleep, especially for so many hours. In addition to this, I had a dairy allergy, and was not able to eat either of the meals I was offered, because the fish and “veggie pasta” were both covered in cheese."
Cons: "Flight was cancelled with a very poorly set up e-mail. No alternative suggestions, no phone number where to call, nothing. Very unhelpful. When calling a phone number finally found on the internet there was a 40 min waiting loop, only to then have a very bored and annoyed sounding call attended who finally was able to rebook the flight. Overall very poor service, at the very least there should have been a guideline of what steps to take now in the cancelling of the flight E-mail and where to call."
Cons: "between lunch and supper snack one isle had only one water serving and my isle had none. So for 6 hours we had no water serving. This is why I gave crew rating OK only. Also the supper pizza snack was horrible. By comparison, United gives full drink cans so they last longer. I suggest Lufthansa also should serve full drink cans in long flights."
Pros: "The special meals ordered were good. the staff was courteous. Bags arrived on time."
Cons: "Seats towards the rear of plane were too narrow. When the front passenger reclined their seats they were in your face. This is bad design. Also, at Frankfurt we had to wait over an hour for the plane to get de-iced. Why was this process not started early, as the departure time was known."
Pros: "Accurate. Friendly."
Cons: "My suitcase weal broke during the flight!!"
Pros: "Boarding efficient. Chicago counter very friendly and helpful"
Cons: "Some flight attendants friendly and helpful, others not so much Don't change your mind about an item or next time attendant will ignore you. If the customer speaks English, do not assume they don't understand German - so please treat your passengers well. Food was not good, have had better on Lufthansa"
Pros: "Flight from Budapest to Munich was slightly delayed and I had a tight connection time to begin with. The effort the Lufthansa staff made to get me to me connection was heroic."
Cons: "The food was pretty dull."
Pros: "the crew was kind and helpful"
Cons: "the head of the crew( the purser) was extremely rude, inppropriate and unprofessional. I had an upgrade to economy premium because of the disaster with the DC to Franlfurt flight but I still experienced pain because I could not lay flat. I feel that Lufthana should give me a free upgrade to business on my flight back to Miami in October. it's the only way they can repair the stress, and emotional and physical torture they put me through in DC"
Pros: "GOOD food, service was fine. Seat had good room."
Cons: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Pros: "Quick boarding"
Cons: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."
Pros: "a good place e excellent crew"
Cons: "the plane is arrived over time and I less the fly to turin"
Pros: "E-mail notification on change of gate"
Cons: "LH761 was late by an hour and a half. I was not given help to get to my connecting flight LH438."
Pros: "Food was just OK. Crew was nice."
Cons: "The München terminal by the gate has two antic wending machine that work only with cash. Nothing around once you pass security in that part of the terminal. Internet wasn't working either. Poor Germans, they lack ideas and money.... Then the plane had issues, we left 2 hours late because some Computer on board malfunctioned. Many people lost the connecting flights. Overall, I will avoid this airport, and flight path in the future."
Cons: "They rescheduled me for 40+ hours of flight instead of the 19 that I had paid for. Instead of flying me directly Turin to Munich, I had to go Turin to Frankfurt, 5.5 hour layover, then Frankfurt to Munich, 13.5 hour layover, then Munich to Denver. 2 of those 3 flights were an hour delayed."
Pros: "crew members are great availability of food choice availability of entertainment"
Cons: "seats are uncomfortable the seating has no cushioning in it, food can be better"
Cons: "Very uncomfortable and narrow seats. Pathetically sized leg rooms. ...And I am not a big person. Lufthansa has been my favorite airline for years but I am sad to see that with every new plane they get, the seats and leg rooms get smaller and smaller, ignoring the fact that 4 people have to sit there for 8 hours, elbows and legs touching with no wiggle room. Will not take Boeing 747-400 again."
Cons: "The seats are horrendous. I paid for extra room but the armrests don't move. Other airlines have armrest that move in economy seats. No opportunity to rebook online or at the airport. I flew in this route a month before, and since then I've been trying to change the seats. Lufthansa customer service never called me back. When I tried to call, I was put on hold for more than an hour every time. Never flying Lufthansa again."
Cons: "Addis airport is a disaster, Really long queues and badly organised, Our flight left 20 minutes late and in turn made our landing 1 hour later. The flight attendants on Ethiopian air are very lazy, they dont respond to the service button been pushed, and their English is not that good,"
Pros: "Lufthansa has us on a short connection in Munich. But instead of bumping us like Air Canada, which does not care about customers, Lufthansa got a little van for our family of 5, took us through expedited passport control and helped us reach our flight. They have done a superb job and it is great to see an airline that has a very capable ground crew as well as air crew. Lufthansa made us feel like they cared about us and trust me traveling with three kids under 6 we very much appreciated it and they will have our return business!!"
Pros: "comfortable seats, i like that the entire seat reclines, not just the seat back, and the TV screens can be adjusted when the person in front moves their seat. i like that water was offered several times during the flight, not just during regular drink times. the food was delicious and filling"
Cons: "If You want to change anything about Your ticket, You need to call call centar which You can't get a hold at least for 20 minutes, personel at the booking department is extremely unfriedly (that was a shock because this is a business of service), my suitcase was broken"
Pros: "Flight more or less on time - efficient"
Cons: "Baggage handlers on strike - airport chaotic - Swissport did poor job communicating waht was going on. One bag eventually arrived - took 3 hours second bag did not arrive and apparently did not get transferred in Frankfurt Told they would deliver bag - next day and would text and call - called at 4am !!! I just had come off 20hrs of travel. Phone on mute. No e mail. Now they say will deliver this evening - but no time slot so another wasted vacation day waiting for them to get their act together. Why can't they call/text me with a 30 minute window."
Pros: "I really appreciated the hostesses bringing around glasses of juice or water especially during the night . The selection of movies to watch was excellent. I liked a lot that the restroom was on a different floor and there was plenty of space outside. Thank you."
Cons: "The egg omelette for breakfast was not really tasty. The steward collected the earphones before we landed, a bit too early. I could have watched my movie 10 minutes longer."
Cons: "It was late, we had connection to Berlin and we were in a hurry And forgot things on the plain. They didn't make arrangements to help us be on time for our connection. We had to run. My name is Dan Chevion. Can we get back the items we forgot on the plain?"
Pros: "As expected - another great flight with great service and arriving on time."
Pros: "Lufthansa really knows how to run an airline, there was a one day strike the day before our departure for SFO, we thought for sure the airport would be a disaster, all through the strike we were updated on our flight status via email, when we arrived to the airport from Florence, we were in a brand new airport terminal, the flow was flawless the plane was on time and you would never know there was any disruption, unlike the US the airport is a mess for days, we would fly Lufthansa anytime."
Pros: "short, slightly delayed flight"
Cons: "Overnight flights are usually a pain in the neck, which is obviously not the airline's fault"
Pros: "Very positive and responsive crew! A fresh cup of coffee I received when I requested one was delicious. And,one of the crew members made me a cup of tea before they had started serving it."
Pros: "Entertainment . TV screens in headrest a must."
Cons: "Seats are tight. Knees in the lower lumber. The whole seat moving when someone grabs hold to lift their phat arses out of the seat. My biggest complaint is against my fellow rude passengers, can't blame the airline however they need to improve seats."
Pros: "Lufthansa is one of the better airlines, especially when flying to Germany. They offer a very good service in the economy class which includes free wine (and not only sodas) and a large selection of free newspapers which I value a lot. Newspapers are much more interesting to read than watching movies in my personal opinion. Overall, when aboard Lufthansa, one does not have the feeling of cheapness seen so often on competing airlines. A few years ago, when flying from San Diego to New York, a 5 hour flight on a major US carrier, passengers were not even offered a free drink. Everything had to be paid for. In comparison, all food and all drinks are free on Lufthansa which includes not only wine but also Baileys (a sweet liquor). Given the excellent service, ticket prices charged by Lufthansa are a bargain even if at a small premium over the competition."
Pros: "Flight was on time and it was a comfortable Boeing 747 plane from Frankfurt to Seattle. The entertainment system was upgraded. The crew was helpful."
Cons: "The food was mediocre at best."
Cons: "They won’t allow me to fly"
Cons: "It could have been better if I had taken the flight, and not cancelled it 2 days ago"
Pros: "Flight crew was very friendly and helpful."
Cons: "Boarding process quite chaotic."
Pros: "Yes, very clean ,respectable and helpful."
Cons: "A cup of coffee early in the morning would have been magic but, we were told it's a short and fast trip. They served a very nice fresh sandwich and juice."
Pros: "Being direct flight"
Cons: "Food, seats"
Pros: "I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great."
Cons: "I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times."
Pros: "The crew was amazing, but the sit was uncomfortable"
Cons: "Since it's along trip the sits should be adjustable not to be straight throughout to avoid back pain"
Cons: "Old plane - entertainment system did not have too many movies. Food was just okay"
Pros: "Timing and Food"
Cons: "Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage."
Pros: "The flight was on time, the crew was fine"
Cons: "The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement."
Pros: "the crew was nice"
Cons: "the food and seats"
Pros: "All about this trip was excellent"
Cons: "Didn’t know I had to put into my reservation that I’m a vegetarian. Therefore there was no food for me on my flight."
Pros: "On time arrival"
Cons: "Translation speeches. Food uncooked. Bad entertainment"
Cons: "Transit to jeddah in Cairo is a nightmare. Even if business flight"
Pros: "Nice tilt to seats, good food and service"
Cons: "Cabin WAY too hot, poorly controlled small children"
Cons: "Raising this for complain actually about egypt air ground staff in kuwait and the transite desk which gave me wrong information as the ground personal working for egypt air which case losing my suitcase for 4 days of my vacation. None of them were welling to do ther job as the flight were delayed"
Pros: "Crew and service are more than excellent , on time boarding and landing. Medhat"
Cons: "The plan is totally empty even most of the seat on line booking they are occupied and not available if you want to change your seat, is there any reason for that? thank you"
Cons: "Actually I didn’t fly as I didn’t receive the confirmation email or the ticket and I had to call vayama who informed me that they don’t have any records for my booking although my credit card was authorized for the amount !! I had to do another booking fire test with the airlines due to limited time before departure!"
Pros: "Direct flight, nice crew and professional pilot, didn’t feel the plane touching the ground while landing"
Cons: "Definitely not cheap flight ;) Food is no good , bathrooms were not clean and flight crew refused to clean it !!!"
Pros: "The flight is on time"
Cons: "their food is very nasty"
Pros: "Excellent staff clean plane ."
Cons: "Trip was delayed for one hour ."
Pros: "Good seats reasonable service and chk in was easy , food is excellent."
Cons: "Very noisy ."
Pros: "Bathroom was clean, food choices, good entertainment"
Cons: "Food was not hot, left late"
Pros: "Overnight accommodations and females seated together."
Cons: "Booked too late to get vegan meals."
Pros: "The crew was friendly and professional. Food was very good as well as the selection of non-alcoholic beverages. Flight was on time, and plane was clean!"
Cons: "Passenger seating next to me (I was sitting in an aisle on a 3-seat row, economy plus) kept on leaning towards me all the time. I had to "create" of sort of barrier between the two of us with a couple of pillows. A lady sitting in the row in front of me - a 50-something y/o woman with husband and 3 kids keep on reclining her seat to the point that I was barely a couple of inches from the top of her head, even as I was eating. I had to forcefully push back ti get some room."
Pros: "We arrived safely."
Cons: "The plane was dirty and so cramped. The food was bad. The flight attendants were frustrated and angry. No internet options. The tv shows and movies were all old and there wasn’t very many options at all. Connecting in Cairo was complete chaos and so exhausting."
Pros: "Tha Flight was on time no delay The Crew are friendly in over all I have no problem"
Cons: "Great services and very clean air plane"
Pros: "Good meals and equent tea, coffee and water in cups available. Headphones provided for entertainment."
Cons: "More garbage pickup needed- computer screens were dirty from previous flight use"
Cons: "I overpaid my flight by up to 50 per cent more than my fellow passengers yet they were allowed 2 bags each while I only got 1 . The flight attendants don't offer drinks except with meals . They took for ever to remove the trays after the meals that passengers were trying to take them out by themselves . They don't pass by with big bags to collect any garbage ."
Pros: "Crew was really good and flight was very smooth from Toronto to Cairo"
Cons: "Person behind me kept on kicking my chair"
Cons: "Boarding was a little slow, but the crew was nice and courteous Seating was comfortable and roomy. The food was good."
Pros: "The flight attendant who was in charge of my zone. I occupied seat number 19c business class."
Cons: "Late departure"
Pros: "Crow was helpful and every think goes great"
Cons: "The flight delay and the pilot went in circle a lot of time"
Pros: "Food was good, crew were pretty nice. Comfortable seating."
Cons: "It took me over 2 hours to board because the counter has never seen a green card extension. I also had a dog that was connecting with me on Emirates, they couldn't figure out the price for the dog at all. We started with $600 and went down to $188 which I was told on the phone. People working at check in should be way more knowledgeable of other things than just regular paper work and not giving travelers attitude because"
Pros: "Price was affordable . Short layover. Easy and good flight connection."
Cons: "Poor snacks."
Pros: "Crew was lovely"
Cons: "All was fine"
Cons: "A flight attendant was discussing with a passenger through out the flight disturbing other passengers. What a shame for a red eye flight"
Pros: "Flight was punctual"
Pros: "Do African airlines always have to be late. Poor communication"
Cons: "Being late with poor communication. You have all our details. Speak to us"
Pros: "Good space. Reasonably modern plane. Could recharge my phone easily. Good selection of movies."
Cons: "The meal was served too late."
Pros: "They make us feel the tickets are discounted, and when you arrive to the airports for international flights which is normally allowed 2 luggage, they informed us we are allowed only one bag and charge for the second bage $125.00 also they told me that my carrying on is too big and charge me another $125.00 . I have had traveled with the same carry on many time but that's the new way of EGYPTAIR scams. Will not travel with them anymore..... They're the worst service, you will only see the cabin crew during the meal time , with almost 12 hrs flight you will see the crew only twice !!!!! The worst experience we ever have"
Pros: "Very friendly cabin crew."
Cons: "flight was delayed 1 hour no explaination."
Cons: "Entertainment to be improved"
Airlines flying from Ontario to Ethiopia have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ontario to Ethiopia
Masks required on board, masks provided on flights from Ontario to Ethiopia
Social distancing seating
Middle seats unavailable to book on flights from Ontario to Ethiopia
Testing for antibodies, testing for symptoms for flights from Ontario to Ethiopia
Waiving of change fees. Search flexible flights from Ontario to Ethiopia