Daily cleaning, installation of cabin HEPA filters on flights from Poland to Calgary
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|February||Best time to beat the crowds (2% less expensive on average)|
|July||Most popular time to fly (13% more expensive on average)|
Average price round-trip
|C$ 1,269||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 719||or less|
Good deal one-way
|C$ 436||or less|
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Scores according to KAYAK customer reviews
Pros: "The crew was very nice."
Cons: "The seats had such little cushion that it made the flight extremely uncomfortable."
Pros: "Food was really hot and good customer service"
Pros: "The crew was very professional and courteous."
Cons: "My luggage is lost"
Pros: "Great service in 1st class"
Cons: "All good"
Pros: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."
Pros: "Crew was great. Very friendly and accommodating"
Cons: "Regional jet had hard seats but adequate for 1 he flight"
Pros: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Cons: "Maybe just change the quiche. Very dry"
Pros: "Quick and easy."
Cons: "Attitude of the flight attendant."
Pros: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Pros: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Cons: "Bread of sandwich was dry."
Cons: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"
Pros: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."
Pros: "Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal."
Pros: "It was a lovely easy flight, always lovely flying star alliance."
Cons: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"
Pros: "Leg room always an issue. Crew really great."
Cons: "Gluten free option"
Pros: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Pros: "Everything was perfect."
Cons: "Everything was great"
Cons: "The boarding by groups could improve the process"
Pros: "Service was fine, on the ground and in the air."
Cons: "* Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them"
Cons: "Haven’t got there yet!!"
Cons: "service was least friendly at this part of my flight"
Pros: "A nice crew n my seat next to me was empty so I can sleep well..."
Cons: "Maybe give every passenger a bottle of water..."
Cons: "Food is bad"
Pros: "The food was delicious, the staff was wonderful. Entertainment was awesome."
Cons: "The leg room or seat closeness."
Pros: "Swiss quality, punctuality and reliability."
Cons: "No negatives."
Cons: "Having no entertainment in the flight"
Pros: "The situation so comfort"
Cons: "The limited wifi connection"
Pros: "The crew were helpful and polite"
Cons: "The boarding process was too long and chaotic in Zurich The seats are uncomfortably close together and there is not enough room to move at all. I would say for bigger size people, they mau even be unsafe. I have had high regards for Swiss airline until my recent trip. I will definitely look for other options for my future trips."
Pros: "Service and Aircraft B777"
Pros: "All good, just perfect and friendly crew. Great aircraft (B777)"
Pros: "Spacious Aircraft, nice business class, friendly crew, punctual flight"
Pros: "Swiss Lounge, food excellent."
Cons: "everything was very good"
Cons: "Delayed, bad entertainment system, lost our luggage"
Pros: "The lovely nice stewardess and Crew kindness."
Cons: "I have faced the horrific flight ever in my life last days, I never imagined a completely 4-5 Hours such horror turbulence on a long Night flight. thank God we made, and thank the lovely crew for their super support.."
Pros: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Cons: "Nothing, everything was superb"
Pros: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Cons: "Several delays and gate changes."
Cons: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"
Pros: "Food and service"
Cons: "Even though we paid for internet it sucked and was unuseable"
Cons: "Delayed again"
Pros: "Swiss is famous for the punctuality, I actually love the airport too in Zurich, is super clean and modern, very efficient. Food on board was great in Economy as well!"
Cons: "the seats are not spacious enough. I barely had the seats in front on my basically on my laps.. a little bit too claustrophobic!"
Pros: "choice of movies were very bad"
Cons: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."
Pros: "Swiss airlines is just like a flying ikea store - very sad"
Cons: "Nothing really , seats are terrible , food is bad Zürich is super nice"
Pros: "Nice crew, nice plane"
Cons: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"
Pros: "Very good service"
Pros: "Extra room and fast boarding"
Pros: "Delta service and comfort is always excellent."
Cons: "All is great just keep it up"
Cons: "No delays and more room"
Cons: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"
Cons: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"
Pros: "Old aircraft showing its age."
Cons: "Too hot. Bathrooms were dirty. No leg space in comfort+."
Cons: "A lot of turbulence"
Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."
Pros: "Crew was excellent, seats are never excellent"
Pros: "Movies and usb charging"
Cons: "4 hour flight and all we get is a cookie?"
Cons: "Temperature control. Information about the delay"
Cons: "Temperature inside airplane extremely hot."
Pros: "live tv, watched the formula one race"
Cons: "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"
Cons: "Best option across the pond"
Cons: "Best option across the pond, amazing upgrade prices"
Pros: "They got me an air sick bag since there were none in the pockets. Bathroom was very clean. Chair had bendy headrests. Didn’t have to check my bag."
Cons: "Very turbulent, seat did not stay reclined. On a redeye flight, this was the key misery-maker. Seat in front was reclined so no possible position to sleep from the middle seat, even for a short person."
Pros: "Clean Washrooms"
Cons: "N A"
Cons: "Explain why there’s over a 2 hour delay"
Pros: "Amazing crew and seating. Worth the upgrade to premium."
Cons: "Nothing my timing was a bit off it all worked out well"
Pros: "the entertainment choices were adequate"
Cons: "More efficient deplanning. It took us 40 minutes to get off the plane after it landed"
Pros: "The crew was amazing"
Cons: "Don’t change my chosen seat that I paid for as I am entering the plane without my knowledge and acceptance"
Cons: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."
Pros: "yes crew were very good"
Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"
Pros: "Great movies."
Cons: "Seats won’t stay reclined."
Cons: "Departure delayed by 1hr30"
Pros: "Seats were horrible, we all booked together and a bunch of my group got bumped to a different flight."
Cons: "No issues at all"
Pros: "None of it"
Cons: "Everything. Can it please leave on time for once"
Pros: "The crew were fantastic. Departed on time, arrived 40 minutes early."
Cons: "Delta One is a bit jaded on this flight."
Cons: "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"
Pros: "The crew was excellent"
Cons: "We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one"
Pros: "The crew and comfort was ok"
Cons: "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."
Pros: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"
Pros: "The staff was very nice and helpful."
Cons: "My husband and I could not fit in the seats without our shoulders being on top of each other. My shoulder was in the aisle way. I am 5’8 and my knees were up againstthe seat in front of me. Our flight from CVG to DFW had none of these problems."
Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"
Pros: "That I arrived safe."
Cons: "My seat didnt recline my back was in a lot of pain so was my neck. After getting to L.A at 9:52 a.m didn’t get out of the plane till 11:05 then the baggage claim was noted on carousel 2 when in fact it was carousel 3 when I asked a worker she said “I dont know ma’am” waved me off and kept walking. Terrible."
Pros: "Good snacks"
Pros: "The pilot, Mr. Howes, I believe, came out and personally thanked everyone for flying Delta. It was a nice touch to see the actual pilot that was flying and me home and that he shared his gratitude. Go DELTA!!"
Pros: "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
Cons: "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."
Pros: "Food was decent and crew were nice enough"
Cons: "Seat space was small and cramped. Entertainment was poor unfortunately"
Cons: "They lost my luggage & made me miss my connecting flight"
Pros: "Everything else was okay"
Cons: "We arrived late & the connecting flight was far away got there with door closed 10 minutes before they left. But wouldn't let us on another 3 or 4 passengers. Needless to say are pre paid ride to the Cove we missed and we probably miss our dinner t 6to 7"
Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"
Pros: "The plane was newer and the flight itself was good"
Cons: "Poor service onboard. Flight attendants showed little care and were curt. Ordered halal meal but were given vegetarian. It was bland and tasteless. My wife ordered drinks that never came. The armrests were stationary adding to the discomfort. Unfortunate how the international service experience is so much worse than domestic."
Pros: "The flight attendants were terrific. The food was marginal in business class"
Pros: "Everything but not the food"
Cons: "Food was horrible"
Cons: "Better boarding and entertainment"
Cons: "Food poor going to Munich , legroom poor."
Pros: "Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together."
Cons: "3 out of our 4 flights had some sort of delay."
Pros: "Comfy seat."
Cons: "Plane was late, crew was surly."
Pros: "Crew was great."
Cons: "The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined."
Pros: "Crew was great"
Cons: "So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic."
Pros: "Flight departed on time. Crew were friendly and efficient"
Cons: "Boarding seem to be chaotic, no boarding by group or seat number."
Cons: "I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA."
Pros: "Absolutely amazing service"
Cons: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."
Pros: "The crew were really friendly and made sure we were looked after."
Pros: "Respect and politeness of the staff"
Cons: "Wi-Fi is not available on all flights also is easy to download the fllynet"
Cons: "Boarding in Frankfurt Germany was horrendous! Waiting in the "extended " part of the terminal was not ventilated. When we finally took the bus to the plane, we waited on the bus more than 15 minutes in 90 degree weather, with the doors open! The crew outside were very rude and dismissive. The crew"
Pros: "Plane was awesome and comfortable"
Cons: "Delayed without updates for hours"
Pros: "a320 was comfortable"
Cons: "The in-flight snack - choice of two disappointing sandwiches."
Pros: "Food was good and crew were helpful."
Cons: "Seat could have been comfier!"
Cons: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."
Pros: "It was all really good, as always when flying with Lufthansa"
Cons: "Can always do without delays"
Pros: "Very helpful crew, good food."
Cons: "Flight was one hour late."
Cons: "All things were beyond airline control. Screaming children, weather delay, and moderate to heavy turbulence. Wind shear off the deck required pilot to punch through and stick the landing, but recovers well."
Cons: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."
Cons: "Turbines did not start up initially. 1h delay."
Cons: "I was trying to extend my ticket but no one was answering my call last 2 days so I misssed my flight no refund nothing"
Pros: "Comfort and space"
Cons: "Flight was canceled from Newark to Monachium then coming back plane from Krakow was late and I had to spend night in Monacoum . I arrived to Newark on Tuesday instead of Monday horrible trip all together ☹️"
Pros: "Nothing to say anything flight has been cancelled two time. My all commitment collapsed. Finally took train. Very worst service."
Cons: "Flight shouldn't cancel at any cause even one passenger booked air ticket. Otherwise have to inform one day earlier. Lufthansa air service is very worst."
Pros: "The flight was adequate."
Cons: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."
Pros: "Staff were very nice. Flight arrived on time."
Cons: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Pros: "Short flight but staff very attentive, food good."
Pros: "not much"
Cons: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."
Pros: "Short flight, snacks, timely take off and landing."
Pros: "great over all experiance. Don't let the other negative reviews put you off"
Pros: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."
Pros: "Crew was very kind and attentive"
Pros: "Smooth flight. Friendly crew."
Pros: "the flight from Frankfurt to Chicago was delayed by an hour. we have missed our connecting flight to Omaha. We were at the gate 8 minutes prior to departure, but United closed the gate right before our noses. Not cool. Horrible experience. My guess is that United has given our seats to someone else. After all United did the same thing to use once before. We will not travel United/Lufthansa again."
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc."
Cons: "Totally chaos and personal unprofessional and with very poor behavior."
Pros: "Fantastic staff excellent aircraft"
Cons: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"
Cons: "Look like everybody to not know what they want to do"
Cons: "45min to 1 hour is barely enough to switch the plane in Frankfurt. Distances between gates are very significant and if you are not running there is a possibility you not going to make your connecting flight. Information how to get to the Z gates are not clear and it really takes a long time with all passport check points and security to pass through."
Pros: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."
Pros: "I liked size of the lavatory ,food"
Cons: "I didn’t like selection of movies and seat wasn’t that comfortable"
Cons: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"
Pros: "safely arrived; very pleasant crew"
Cons: "Late departurne and arrived about 45-60 minutes late; having to board on the tarmac rather than directly from the terminal."
Pros: "Welcoming from the crew"
Cons: "Take off was very scared"
Pros: "Smooth flight. Great food and drinks. Very helpful staff."
Cons: "Boarding tool a long time and late take off"
Cons: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."
Pros: "Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines"
Cons: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"
Pros: "The crew. The punctuality."
Pros: "Crew allowed me to change seats to get two empty seats by the window that were available."
Pros: "On time & clean"
Cons: "Can’t really say"
Cons: "1:20 min delay for a 35 min flight (less then 200km on the road). It is even worse if it is during the night (aircraft landed at 0:40 instead of 23:20"
Pros: "Noting outstanding."
Cons: "Seat comfort."
Cons: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."
Pros: "Curious crew."
Pros: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Cons: "The snacks are super small, which isn’t unexpected when the flight time is so short."
Pros: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Cons: "flight was delayed, 2nd Austtian flight delayed in the same day"
Pros: "thebflight wqs smooth and on time"
Cons: "snack they gave something sweet at 07:00 AM"
Pros: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."
Pros: "Flight time was quite good"
Cons: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"
Pros: "Very comfortable journey, leaving on time, arriving on time"
Pros: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"
Pros: "We could walk around as needed. No restrictions. Free wine with meals!"
Cons: "Staff not friendly or offering of assistance."
Pros: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Cons: "Seat wasn't the best, quite hard on the middle back."
Pros: "Lost my luggage"
Cons: "Not loosing my suitcase!"
Pros: "Seat ok typical. Non busy flight lots of room"
Cons: "Food was poor"
Pros: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Cons: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."
Pros: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Cons: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."
Cons: "Menu was poor"
Cons: "Seat !!"
Cons: "One hour late for take off..."
Pros: "Nothing at all."
Cons: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."
Pros: "Nothing. See below."
Cons: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."
Cons: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."
Pros: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Cons: "I wish there was an option of a sandwich vice sweet or pretzels."
Pros: "Landing was a disaster"
Pros: "I get Airpoints with the flight, crew were lovely."
Cons: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."
Cons: "I missed my flight because of the delay in Zurich"
Pros: "From start to finish there were no hiccups. It was a pleasant journey."
Pros: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."
Pros: "Everything was good"
Cons: "Red uniforms are ok but red tights awful"
Pros: "The flight attendants worked very hard Patient and courteous."
Cons: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"
Cons: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."
Cons: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."
Pros: "Crew were amazing"
Cons: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"
Pros: "Not much!"
Cons: "No one available nor willing to help with checking process. Told to just try the checking machines."
Pros: "Staff were always courteous."
Pros: "Friendly staff, on time flight. Nice refreshments"
Pros: "It was a very safe trip"
Cons: "Small space in Economy class"
Cons: "arogant staff, flight canceled, great difficulties to claim my money back"
Pros: "Very friendly staff"
Cons: "we had some delay, and they did not inform us at all how long this will take. so this is something ot work on."
Cons: "Flyght was terible"
Pros: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Cons: "That I did not fly this airlines before. They will be first on my list from now on."
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Pros: "Confort and kindness"
Cons: "It was too cold"
Pros: "Impressive service... amazing crew, very friendly and professional"
Cons: "When its rain we shouldn’t walk to the air plain"
Cons: "Still don’t have my luggage yet"
Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Pros: "Planes were on time and connections made."
Cons: "One bag delayed as not put on flight and food could be better."
Pros: "The crew were excellent and seats were comfy."
Cons: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"
Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Cons: "Head support for 6 feet plus people on seats would be good"
Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Pros: "The seat was a little uncomfortable but the crew were amazing."
Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"
Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."
Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Cons: "Flight cancelled"
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Pros: "I love the food"
Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Cons: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Pros: "great crew and comfortable flight."
Cons: "sceens in the plane to show map and direction of travel"
Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Pros: "Friendly and efficient crew. Flights were on time if not even early."
Cons: "Turn the lights on early making it hard to sleep"
Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Cons: "Not enough leg room"
Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Cons: "Nothing special"
Pros: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Cons: "Boarding was chaotic and congested with not much information or order."
Pros: "Flying with KLM is a pleasure"
Pros: "punctuality of boarding and flight time"
Cons: "attitude of crew in business class: no sense of true hospitality"
Pros: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Cons: "You are almost always late!"
Pros: "The entertainment options were good."
Airlines flying from Poland to Calgary have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Poland to Calgary
Masks required on board, masks provided on flights from Poland to Calgary
Social distancing seating
Middle seats unavailable to book on flights from Poland to Calgary
Testing for antibodies, testing for symptoms for flights from Poland to Calgary
Waiving of change fees. Search flexible flights from Poland to Calgary