Pros: "On time and comfortable."
Pros: "Crew was super friendly and cool!"
Pros: "Cleanliness. Safety. Friendly."
Pros: "The crew was very friendly and it was a day fast flight."
Cons: "No back of seat entertainment."
Pros: "The staff at Delta are always friendly and helpful and they were able to squeeze me onto a very full flight."
Pros: "I love the Food was really good thanks guys!"
Cons: "Have the Free WiFi option will amazing"
Pros: "Good on time flight"
Cons: "We weren't alerted there was a chance of delays. Over two hours late."
Cons: "Middle seat. Big guys dont fit well there"
Cons: "Better choice of snacks"
Cons: "Worst airplane i have been on since 2007"
Pros: "Awesome crew"
Cons: "More room"
Cons: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."
Pros: "There is Nothing that like"
Cons: "If you allowed me to get in this flight everything would've been fine.?"
Pros: "Just fine, beverage service was friendly."
Cons: "The entertainment system was out the entire flight. The flight attendants were just talking to each other as we left, even when I tried to say thank you."
Pros: "Yes the crew was amazing"
Cons: "Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!"
Pros: "The cabin crew was efficient and very cooperative. My seven hour flight in economy class could not have gone better. Kudos to Delta for a safe and comfortable ride."
Cons: "A few more audio selections would have been welcome."
Cons: "Flight was delayed and our luggage is lost"
Cons: "Arrived 30 minutes late. The food is ridiculous."
Pros: "the people were Awesome!!flight crew were very personable and easy to get along with, as well as get in touch with."
Cons: "where to start, I am not a huge overweight person. I have 26-28" shoulders and longer legs then most 5'-10" people have. That said, you should not be required to hold your arm out and hold the seat back in front of you so that you are not elbowing or shouldering the people beside you. sitting sideways on a seat I paid extra for doesn't seem like a great flight to me."
Pros: "Service by the Delta team"
Cons: "Seats not roomy enough"
Pros: "We eventually arrived"
Cons: "Then, in Atlanta, the flight was delayed 3-4 times, and our departure was more than an hour late. Overall, not one to be proud of, Delta"
Pros: "No problems"
Cons: "Takes so long to board plane"
Pros: "Quick deboarding process. Attendants also wonderful. Diverse staffing. Attendants were friendly and helpful."
Cons: "Bumpy flight. But it was a short flight and they tend to be bumpier."
Pros: "We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you."
Cons: "LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation."
Pros: "Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable."
Cons: "Very old plane, 767-300. The bathrooms needed a better and more thorough renovation."
Pros: "Very nice stewardess on this plane. Seating was excellent."
Cons: "Crew was not apologetic after we missed connecting flight due to technical difficulties with their plane. I was re-routed to Barcelona and then a very budgetary Airlines to Athens which was ridiculously tight again with seating and flight was almost an hour late. Luggage didn't come until following day. And to top it off, I thought I would be flying with KLM on both legs!"
Cons: "We barely made it through a storm. Super scary. Even the pilot said we "barely made it" over the speaker. I would rather be hours late getting home than feel like my life was possibly gambled with. I have my pilot's license so I am not unfamiliar with having to create an alternate flight plan when inclimate weather strikes. However, this was scary. My boyfriend quietly had a panic attack while we were on board. Would not fly Delta again because of this experience."
Pros: "Breakfast was quite good, rest of the food was maximum average like on the other Delta flights I flew on this travel."
Cons: "The seats in business class are horrible in flat bed mode. The crew did not pay much attention, was quite bored, not well organized, service was less than average. They forgot the coffee for breakfast although they had only to care for 8 people."
Pros: "Olivia Sanchez and Yvette Diaz were absolutely. 100% phenomenal. They upgraded my friends and I to a flight tomorrow, and we can still meet with our group in time."
Cons: "Our flight was delayed at 12:07am, and we would have missed the connecting flight."
Pros: "Smooth flight, on-tome departure"
Cons: "Service in business class left a little more to be desired. I had to ask for food and drinks, because I feel off to sleep in the first round. Came to Gate early, but had to wait for agent to put the jet bridge. Only one person was available."
Pros: "Excellent Service."
Pros: "Great service all around. As comfortable as you can get for a domestic flight."
Cons: "Food was pretty good, but not up to their usual high standards"
Pros: "The Delta team was very kind and accommodating to me and my baby and did all they could to make it easier for me."
Cons: "Baggage drop- the line was longer for that than the security clearance! Perhaps have people pay at the kiosk for their baggage so the line moves more quickly."
Cons: "Mechanical repair on nose wheel"
Pros: "Everything went well...on time, quick boarding and free gate check of bag."
Pros: "Crew was very nice. Flight was smooth. Boarding process was good. On time."
Cons: "Plane was old. Not that comfortable. No entertainment on flight. Unable to connect to wifi. Snack options were not that good."
Pros: "The t.v. 's at each seat"
Cons: "The flight was OK."
Pros: "Always a good experience with Delta! They’re the best!"
Cons: "Mechanical failure had to switch planes an hour and 20 minutes late"
Pros: "Great experiencing getting on and off the plane"
Cons: "It was hot on the plane. The crew turned up the tempature and when I asked they said some people are cold and didn't turn it back down."
Pros: "When I finally was assigned a seat (after my "Runaround"), I got a slight upgrade: Row 12 was a roomier seat and I got a choice of fruit for a snack."
Cons: "Runaround by gate agent: The gate agent was located about 15 yards from the actual gate. I waited there 20 minutes before anyone showed up, to get a seat assignment. When she showed up, she said she would not give seat assignments for another 15 minutes, so come back then. When I came back she said she wasn't giving seat assignments; go see the person checking in boarding passengers at the gate. That agent said she couldn't give me a seat, but watch the monitor for my name for seat assignments, then come back. Why couldn't the first gate agent say that instead of giving me the runaround and wasting my time???"
Cons: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"
Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"
Love traveling from Ogdensburg to Fort Meyers, so convenient.
Pros: "I really liked American Airlines and delta for picking up the slack for United"
Cons: "We could have got on 1 United flight. Every flight by United was either canceled or delayed to the point that forced us to miss our connection. Out of 4 originally booked United flights we made zero. We had to be out on delta and American to make our trip happen. Never again United"
Cons: "Not able to connect to airplane WiFi"
Cons: "We waited nearly TWO hours in line to check in our unaccompanied minors."
Pros: "Smooth flight no delays"
Cons: "Seats uncomfortable and plane too cold. United plane seats are the worst!"
Pros: "Had a full row to myself, great service, and decent food. The ice cream was a bonus! Even though we took off later, we got back on time."
Cons: "Slight delays in taking off but I understand this was not the airline’s fault."
Cons: "Nice exp and service"
Cons: "Flight was delayed, long lines (2 hrs) to get info. People on the phone at times were blaming other airlines saying there isn't anything they can do. Did help to get hotel or taxi after being in the airport for 12 hrs in line. And couldn't get us on a flight to our destination until 2 days later...."
Pros: "Check in and departure very quick, efficient and professional.... very intuitive and helpful when observing that customer is in need"
Cons: "From a customer service standpoint, I Would lower or not charge business or first class rates on a jet in which the seats for the above mentioned clearly have no physical distinction from those in economy class. Just a thought."
Pros: "Lots of leg room!"
Cons: "Weird maple chip things."
Pros: "Everything about the airlines and aircraft and crew make you feel like you’re flying first class even when you’re not. The plane was immaculate, foot was gourmet (and A LOT of it!) and crew was professional, friendly and efficient. I will plan on scheduling all my international flights with Swiss Airlines when possible. We even flew on a shorter flight with them and still received a good sized meal."
Pros: "We had a two hour delay due to mechanical issues. Long time to fix it,"
Cons: "This flight was five hours late. there was an exchange of four planes before United could provide one that did not need maintenance. When it was time to board there was a last minute gate change to a different terminal. Surely United must have known of this hours in advance."
Cons: "Flight attendant assignments to our seats were mishandled. We did have any food or drink offer until 90 minutes after boarding. We were told that one of the attendants fell ill but no was assigned to take her responsibilities."
Pros: "We landed safely"
Cons: "United continues to blame “ATC” for ridiculous operational delays that other airlines flying the same routes don’t seem to have"
Cons: "Both flights were delayed, i was stuck in the airport for hours, i missed my meeting because of the first flight. I understand one flight being delayed but two? Are all of your flights like this? Because if so, i cannot rely on united Airlines"
Pros: "On time, smooth and lots of cabin space for my carried on."
Cons: "United should have allowed the super-economy ticket holder to check in online get my boarding pass especially I didn’t have any bag to check in. I was almost late for my plane because counter assistance is needed in my case, while there was no counter for NO-bag check-in. The kiosk rejected my check-in as well as online check-in. It was confusing and frustrating; I felt like the United Airline did that on purpose to deter the super-economy ticket buyer. Please be aware of time to take to check in with NO BAG with Super-Economy ticket at EWR."
Pros: "Staff and flight attendants were nicr"
Cons: "It had some delay."
Pros: "Standard beverage and small snack service"
Cons: "Some guy stole my window seat for his kid. It sucked."
Pros: "The flight was fast."
Cons: "The flight attendant was an angry person. Her attitude was appalling."
Cons: "Missed connecting flight"
Pros: "Confort and puntual"
Pros: "That seats next to me were empty so I was able to sleep comfortably."
Cons: "That my ears don't work well, so it's hard to hear the movies."
Pros: "Nothing really worth writing about this flight. Average."
Cons: "The seating area was not clean. Bread crumbs and other food particles, hair and liquid marks were on the seat and adjoining areas. Having been a regular UA flyer for nearly 8 years, I am seeing the quality slip year by year."
Pros: "The United employee at baggage claim was quick to assist. She gave me a new bag to transfer all my belongings and a flight voucher for my damaged bathing suit."
Pros: "Competent, organized, pleasant and efficient staff, on time"
Pros: "Friendly staff"
Cons: "Long delay"
Pros: "Missed connection to RDU"
Cons: "Had to pay out of pocket for a hotel to catch next flight to RDU"
Pros: "I was able to move my dear and get better leg room. Really appreciated that!"
Cons: "Teeny snack."
Pros: "Stroopwafels and fresh hot tea, polite crew"
Cons: "Everything went well"
Pros: "Loved the crew, very friendly and attentive."
Cons: "Terribly choppy ride, turbulence for 90% of the flight. Pilot didn't seem to do anything to correct. Weather it be gain altitude or decend... Glad I was in first class because economy didn't even get a meal or drink offered because of the terrible terbulence"
Pros: "I fainted on the plane from dehydration. The flight crew took care of me really well. They helped me get fluids in and checked in on me frequently. I am deeply in gratitude to the crew."
Pros: "Everything went swimmingly"
Cons: "I am furious with Kayak. I bought online 1105 am flight and it switched me without permission. When I arrived at airport and realized what happened I had no choice but to pay 150 USD to return it to my original purchase. Kayak owes me 150 USD. Thank You"
Cons: "horrible service representative in newark."
Pros: "The newer express jets (4 seat rows) had more leg room for Economy seating! Free wifi and movies."
Cons: "Our flight was cancelled, bad weather was the day before our flight, not the day of our flight (the day of our flight which was sun). We now got rebooked for wed. That's 3 days we didn't plan to be in Columbus oh. That seems excessive."
Pros: "On time! And great service"
Pros: "One of the flight attendants was very customer-friendly. I had asked for a meal and they had a long, in drink service so it took awhile for her to come back to me. She didn't forget and she gave it to me at a discount so I was very happy about that as well."
Pros: "Crew friendly, good flight. This was my first time with United, will be using them for now on, on my trips to Lake Charles visiting my daughter and her family. Plane is smaller than i am use too, but for that the seats are wide enough and comfortable. Unless you are 6 feet tall. i have a short trip so it is fine."
Pros: "The crew were very friendly and helpful!"
Cons: "It took WAY too long to check bags."
Pros: "Having a ride from the east coast to the west coast."
Cons: "Going west to Chicago - no attendant personnel ready to fly out of Chicago. Flight delay. Chicago to SFO - inflight toilet equipment failure resulting in a 3 hr delay. How long does it take to check the toilet while the plane is on the ground?"
Pros: "From Chicago to Atlanta my flight was great! It was much more spacious and just an overall enjoyable trip."
Cons: "My flight from Atlanta to Chicago was limited in space, uncomfortable, and overall not the best."
Pros: "On time"
Cons: "Ran out of food choices and plane was dirty , entertainment center locked up and could not use it"
Cons: "The délayer that was due to The weather"
Pros: "Very friendly staff, very accommodating, even to some not so flexible passengers."
Cons: "The plane is so small. There were several men that could not even stand up and one poor guy beside me that was absolutely wedged into his seat."