We landed 26 min early. It was awesome! Smooth ride too.
There is no snack and nit much that would be considered gluten free in yiur food selections. One of your snacks should be a gluten free cookie or small bar etc. maybe it was me but I didn’t see any free movies just internet connection and YouTube .
There was a man who was very rude at boarding. On the other hand personal bag measuring box is too small compared to USA airlines,
I like how spacious the plane was but I did not like the fact that there was no entertainment
In spite of purchasing premium, I felt it was perhaps the most uncomfortable seat I have flown in. The base was either broken or poorly made and had no support. Even placing pillows and blankets on the seat (1D aisle) didn’t help. It made for a long and mostly sleepless six hour flight. Crew also were very loudly talking to each other through the night making it very hard to sleep. It was purchased for the price, so I get the risk, but was not impressed.
Absolutely terrible, from the customer service to boarding the plane. On the phone, there was some mishaps with getting in my correct date and they did not help me retrieve a refund or any assistance. I’m gonna be reporting to all my followers and family around the region of Los Angeles to New York.
Generally good. However. The flight left 30 mins behind schedule with no reason given.
Nothing to like because my inbound flight was cancelled without notification by West Jet or third party, JustFly. I couldn’t take the inbound flight due to cancellation; therefore could not take the outbound flight back.
Not the greatest experience everything was pretty mediocre. My seat was by the washroom in the aisle and was not located well as everyone past each other people were right in my seat and space.
There was a medical emergency that the crew handled very well. There was no “entertainment” of any sort-no movie/music/whatever. Food was typical of airlines: mediocre.
On board wifi or other entertainment. Landlines option was good but ran late to Pearson
Extremely turbulent landing. Crew was friendly and plane comfortable. Airport and US pre clearance was understaffed
The airplane is way too tight, you can hardly enter into your row to sit.. more like kids seats than adults.
Wifi was great. Kind air crew and comfortable seating. Also liked the entertainment options.
First message when all on board was that we didnt have a pilot, then they found one, then it was something about the bridge something not working, they will either fix or do manually. Flight of course was leaving late with all the cruise guests worrying about making it to their ship in time. Then only some luggage made it off the ship. Around 15 to 20 people waiting. 45 min later arrived except mine. I asked the rep at the luggage conveyor, he asked me my name. Then said it was not picked up with the first batch so they put it in a room. I was going to take public transport but now worried about time so took a taxi that cost me $65 USD
The flight was very smooth and good. Boarding was fast, but the staff was just decently friendly.
Air Canada flight staff are in contact negotiations and they are less than happy and it show. The process of self checking baggage is less than desirable with lack of support staff to help
A sandwich and a drink would have been better thank a snack bar...
I liked the behaviour of the crew members.The flight was good.
Flight was fine and on time. But no entertainment system and little leg room.
