|Flights Arrive in||Barcelona-El Prat|
|Flights Depart from||Toronto Pearson Intl|
|Flight Price||C$ 302|
|Airlines||Aer Lingus, British Airways, Air Transat, Lufthansa, SWISS, WestJet, TAP AIR PORTUGAL, Air Canada, United Airlines, Brussels Airlines, Azores Airlines, Air France, KLM, WOW air|
Pros: Very happy with my choice of this AE LIGUS Comfortabke seats and great crew Love it
Pros: No time... Good service
Cons: Missed my connection because lingus sucks. Crew were miserable and was afraid to even approach them for water.
Pros: Seats offered decent space and crew was nice.
Cons: I called the airlines and requested a special meal, and was only provided it one-way so was left unable to eat anything. Water was free, but would only give you small amounts and was very infrequent. Waiting in the queue to check luggage took over an hour. There were only a few attendants, and at one point all attendants left except for the one that was checking in flight attendants. Awful.
Pros: The service from the flight crew was excellent. On board meals were good, too. Although my luggage never made it on my flight to Chicago due to a delay arriving in Dublin, Aer Lingus provided me with tracking information, and I received my suitcase at my home within 48 hours.
Pros: Good service
Pros: Crew excellent
Cons: Boarding process lengtoamd flight delayed
Pros: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.
Cons: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.
Cons: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc
Pros: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.
Pros: Crew was kind and attentive. Boarding was efficient.
Cons: Smallest seats I've been in in a while. Very poor on board entertainment (one 10" screen for every 4 rows, damaged audio ports, annoying movie choices). Very limited cabin storage.
Pros: Flying to Europe departure timing and the crew service were great. The regular food was better than all the bigger airlines I have flown recently. I look forward to the trying the gourmet offerings in the future.
Cons: You have to pay extra for seats assigned when you buy your ticket or select them 24hrs before departure. Airlines still have not learned how to deal with babies on parents laps. The little children on parents laps on full flights are as uncomfortable as the neighboring passengers. Bathrooms need mid flight service. Passengers were not considerate.
Pros: The crew was nice and seats roomy. The value for the flight was great.
Cons: The only thing that I did not enjoy was how extremely hot the flight was. I was in light weight clothes and I was still sweating while on the plane :(
Cons: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight
Pros: It left fairly promptly. Service was efficient. The seat was comfortable.
Pros: Comfy flight and early arrival.
Cons: Had to run to catch the connecting flight
Pros: The staff upon checking in were very polite and courteous.
Cons: It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs.
Pros: On the airline website the price of the ticket was $3000 and I bought it for $750 on Kayak, I expected delays, cancellations or something to go wrong and justify that price drop. Nothing of that sort happened! It was a comfortable and on time trip with no problems!
Pros: I like the cree
Pros: Legroom and recline of seats of the A350
Cons: Noise of engines at cruising speed louder than most of it's size USB outlet didn't charge
Pros: Reliable, modern cabin, nice crew
Cons: Some more music choices would be nice
Cons: Did NOT know ticket was economy light!!!! I WAS UPSET WE HAD TO PAY BAGGAGE FEE!!!!
Cons: The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight.
Pros: flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off.
Cons: Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again.
Cons: Pleasant overall experience
Pros: The night skyline from above as you fly into LAX is simply awe inspiring with the miles and miles of lights everywhere you look. Quick flight and no hassles.
Cons: The 3 rows of clubs seats ahead me were catered to quite well, but maybe a current dividing that and economy is necessary so you don’t feel so 2nd class.
Pros: So now we check in on line. Check in at Terminal 2 Then at the gate the West Jet staff do repeats calls asking for people to check in. The shuttle from Terminal 2 to 3 seems unnecessary, especially with the set of stairs to bus shuttle. A bit dangerous to line up on stairs especially for the elderly managing bags etc. Lower price on checked bags and you will not have to do repeated call out for volunteers.
Pros: Flight was fine
Cons: Air canada late as usual in coming in and departure.air canada needs to improve their reliability
Pros: The crew was friendly and courteous. The trips were on schedule.
Cons: The food selection was poor and they were out of my first choice from that limited selection. Also, it seemed pricey for what it was. I was disappointed to find no crossword or sudoku puzzles in their magazine.
Pros: westjet is the only way to go.
Pros: airlines could have mentioned that the second leg would require going thru security again and would take a very long time and that I should do this immediately after disembarking even though a gate had not yet been assigned. As A consequence of an intensive interview process before boarding the international leg of the trip (initially only two reps processing everyone on the plane for a few minutes each) the plane left the gate late. It also lost another 15 -20 minutes in flight making it 30 minutes late and I missed my connection in Miami necessitating me to spend a night in a motel and finish my flight the next day.
Cons: Had the crew enabled me to be first off the plane I would have made the connection but I lost an additional 20-25 minutes being seated in the rear of the plane
Pros: The tripulation are very nice people.
Cons: The space between seats are small.
Cons: Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken.
Pros: TAP serves edible cheese sandwiches. First time in years I eat plane food and don’t immediately regret it.
Cons: I travel with an international carry-on designed to fit in comoartments above seats in any and all planes (Tumi alpha 2 International), and yet TAP would claim it was too large to fit and forced me to check it. My problem is not only the wait once we land, but most improtsntly that the bags are beat up in the journey. Indeed, my carry-on arrived with several scratches on the plastic edges as well as some signs of worn on the textile. Because of this carry-on baggage size restrictions, I will not fly TAP airlines again (unless I can travel with my hand purse only).
Pros: The crew was friendly and the plane was new.
Cons: There were no media screens or TVs. This was an Air Canada 'Rouge' flight, which is apparently a more budget version of Air Canada, but I don't think that was apparent when we bought the tickets.
Cons: No in flight entertainment
Pros: Good service
Cons: Nothing much for breakfast
Pros: More comfortable but because we payed $200 to fly emergency exit
Cons: That we had to pay $200 for emergency exit
Pros: Crew was efficient and personable.
Cons: Two and a half hour delay leaving EWR because aircraft was late from prior destination. UAL said FAA limited flights coming in due to weather. Although scattered light rain, no seemingly unusual weather at EWR. No special reward once on the flight to make up for that delay (I.e. still charged for snacks and alcoholic drinks). Delay was very frustrating. Also, not a fan of selections on United WiFi entertainment - very limited.
Pros: Great video entertainment selection
Cons: Being in a middle seat
Pros: Comfortable seats with phone holders
Cons: Mediocre snack, rude crew people on boarding
Pros: Very helpful, took time to assist me with using computer to print boarding passes. Security check was quick.
Cons: No entertainment
Pros: Everyone was nice, boarding was smooth, and we even landed early. Great flight.
Cons: Nothing was bad about the trip really. Crew did a fine job.
Pros: Nothing really
Cons: Late boarding, had to check the bag, had to wait forever when landed in the plane
Pros: After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.
Pros: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.
Cons: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.
Cons: Flight delays is a constant problem with this company
Cons: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent
Cons: They cancelled the flight and made us try stand in line for an hour to get bussed to the hotel- another hour wait. No luggage because it was in a bin so no clothes or anything. Left at 6 am next morning . Got to Sao Miguel and missed my flight that was to leave the day before. Made me wait on stand by before putting me up in a grand hotel with no luggage. It was Still in Boston. I had to buy things to wear and use. So late no dinner at hotel . Terrible
Cons: Seats were chosen weeks ago and we recieved a text the night before flight that our seats were changed . They put our 2 year old by himself in tow 38 and the rest of us in tow 5&8 and told us we had to figure it out and ask passengers to switch . Hey made no effort to accommodate
Pros: Nice crew
Cons: Lack of entertainment
Pros: I’m alive
Cons: The entire flight had to wait before two other flights to board that were scheduled to board after us. Flight took an extra hour to reach the destination, and during the flight the crew was constantly banging into me when I had my arms within the arm rests. Once at the airport, our entire flight had to wait for a flight that landed after our’s luggage to come through the conveyor belt. There was only the option of fish for food. Who offers basically microwaved fish on a flight, everyone knows you shouldn’t reheat fish. There was also no entertainment on a 6 1/2 hour flight and the WiFi would not connect.
Pros: Tight seats, but freee wine makes up for it!
Pros: Service and crew are great
Pros: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.
Cons: The seat padding is rather thin.
Pros: Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!
Cons: 10 minutes late to the airport....... No help, no refund, no nothing. Never using you again
Pros: Over all everything was great, except the bags check in
Pros: MCR airport Mert & Greet parking was smooth and efficient.
Cons: Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’
Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.
Pros: Gaps between seats are very narrow.
Cons: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.
Pros: Nothing to mention
Cons: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!
Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.
Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.
Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.
Cons: Seats are too small
Pros: I got a seat with more leg room and it was much more comfortable
Cons: Boarding was a bit frantic because of the lines at the airport for customs
Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring
Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.
Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.
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