Daily cleaning, installation of cabin HEPA filters on flights from Toronto to New York
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WestJet, Delta and Air Canada have all waived their change and cancellation fees on flights from Toronto to New York. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from Toronto to New York.
An average direct flight takes 1h 29m, covering a distance of 549 km.
There are 213 (direct) flights between Toronto and New York per week, averaging 30 per day.
In the past 3 days, the cheapest one-way tickets were found on Air Canada (C$ 117) and Porter Airlines (C$ 127), and the lowest round-trip tickets have been found on Porter Airlines (C$ 207) and WestJet (C$ 229).
Delta (9 times daily), WestJet (9 times daily), Air Canada (4 times daily) are the most frequent flyers on this route.
From Toronto to New York, Monday is the cheapest day to fly on average and Thursday is the most expensive. Flying from New York back to Toronto , the best deals are generally found on Saturday, with Friday being the most expensive.
When flying out of Toronto you will be using one of these airports: Toronto Hamilton, Toronto Kitchener-Waterloo, Toronto Island or Toronto Pearson Intl. You will be landing at one of these airports: New York LaGuardia, Newark or New York John F Kennedy Intl.
The JFK AirTrain system, in conjunction with both the New York City Subway and the Long Island Railroad, is the easiest and fastest way to get to Manhattan from the airport. The AirTrain makes stops at all terminal at the airport and connects to public transportation options at both the Jamaica Station and Howard Beach stops.
The New York City Metropolitan Transportation Authority runs several buses to and from the airport with service to all of the New York Metropolitan areas, as well as connections to the New York Subway System, the Long Island Railroad and the Metro-North Railroad. If travelers on flights from Toronto to New York purchase a MetroCard upon arrival, they can take the bus and get free transfers to the subway system.
Newark Airport uses the AirTrain system to connect passengers to both Amtrak trains as well as NJ Transit Trains for service to all of the New York and New Jersey areas, as well as connections to points beyond the metropolitan areas. The NJ Transit system also runs a series of bus routes from the airport, including the Express Bus which runs exclusively between Newark Airport and New York City.
Once you have collected all of your baggage and your entire party is ready to depart, simply open the app and request a ride that suits your needs. If you are in Terminals A, C or D, your driver will meet you outside of the baggage claim on the arrivals level. If you are in Terminal B, follow the Green Car Services signs to find the blue covered walkway to meet your driver. Please make a note of your terminal and door number when requesting your ride to help your driver locate your party.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Toronto to New York.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New York from Toronto is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New York with an airline and back to Toronto with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New York from Toronto up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I like ailes center seat it's easy to get in or out."
Cons: "Should have the option for reserved the seat not only priority travelers ."
Pros: "The crew was on it when it came to responding to the call button."
Pros: "Everything was great!"
Cons: "More dates available for reward redemption"
Pros: "Crew was amazing. But the seat could have been more comfortable."
Cons: "There should have been some Indian programes/ movies. Specially some Hindi movies to watch."
Pros: "Very hard working, responsive and caring crew. Kept the washrooms clean throughout the flight. Pretty good space between rows considering economy class. Lots of little touches like slippers and toothbrush."
Cons: "Everything was great"
Pros: "I liked sleeping"
Cons: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"
Pros: "Flight staff/crew were the best. And them planes top notch condition and amenities."
Cons: "Anytime I looked to get help from there non-fight staff (customer service, reservation personnel,etc.) I found them rude, short and unhelpful."
Pros: "The transit lounges at the new Seoul terminal are outstanding."
Pros: "We boarded quickly and efficiently. It was a 90 minute flight and they served a sandwich, fruit, salad and water plus juice or soda. Very friendly and efficient flight crew."
Cons: "I have no complaints."
Cons: "Little leg room on shorter flights/smaller aircrafts."
Pros: "Crews are excellent."
Cons: "Toilet floors were dirty and wet."
Pros: "Friendly staff, good leg room, pillow and blanket are provided and food was pretty good too."
Pros: "Clean, new plane, with great entertainment systems and choices."
Cons: "How in the hell this day in age do you not have Vegan food options on a plane serving Asian countries?! How dose none of the flight crew not understand the words "No Meat"?"
Pros: "Great flight crew, speedy and efficient departure procedure"
Cons: "Seat was not comfortable."
Pros: "More than enough seat space I was on seat 28. I actually slept most of the time which usually doesn't happen so I guess it was just that comfortable. Attendants were great and food was fair but can't really expect much for airplane food. I would definitely fly Korean air again."
Pros: "Korean Air staff was very nice and helped me as a disabled passenger."
Cons: "Was on a 777 both legs and they have very little padding in the seats which makes for a sore butt."
Pros: "Short layover, good food"
Pros: "I was not expecting that it exceeded my expectations, it was better than my favorite airline. First time I ever eat all the food they served in an airline. The crew were excellent, they're always there- I don't know if they ever rested throughout the duration of the flight! Not to mention, they are all friendly."
Cons: "Nothing! I wish I won't see things not to like in my future flights with them."
Cons: "Crew members are fed up with arrogance. I had to beg them to get a cup of water."
Pros: "Seats were a bit roomier and attendants were friendly."
Cons: "I didn't like the meal."
Cons: "I'm not happy about the condition of my luggage. When I received my luggage, the latch to close my suitcase was badly damaged. Half of one of the latches was broken off! My suitcase was not locked in the first place so there was no reason for anyone to be so forceful with it."
Pros: "Good time management"
Pros: "Amazing service, very polite and professional. The food was very good and the facilities were clean/thoughtful, and the seats fairly spacious and comfortable. Tv screens worked well with good sound. Will fly again!"
Pros: "I liked everything!"
Pros: "Much more legroom than I've ever experienced in economy class. Also the sound system for classical music was better than I've experienced before."
Cons: "The thirteen-hour flight was tiresome -- but less so than breaking up the flight into shorter flights and layovers."
Cons: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Pros: "Food was pretty good too. Great service for the price!!!"
Pros: "Spacious for economy."
Cons: "Felt like we could have had an extra meal/more snacks & drinks. Only 2 meals for a 13-14 hour flight."
Pros: "GOOD SERVICE WITH KIND KOREAN AIR CREW"
Pros: "All of the flight attendants were professional in appearance and behavior. They cleaned the restrooms after each client left the restroom."
Cons: "I was coming from a very cold climate and had on long underwear under my street clothes. So unfortunately, it seemed that the blankets were "too" warm on the plane."
Cons: "fleas bite me & my hubby what U think?"
Pros: "The crew and entertainment."
Cons: "I didn't like my seat, no place to put my things, like a seat pocket. No complimentary water bottle like in the previous flight. The food choice I wanted ran out. The choice left was not good."
Pros: "The staff members were really nice and it was an enjoyable flight."
Cons: "The food. The noodles were over cooked, but the rest of the meal was good."
Pros: "While I slept for part of the flight they placed a note telling me that they let me sleep and didn't want to disturb me."
Cons: "There were no outlets on the plane to charge my devices and it was very cramped in my seating area."
Cons: "they don't know what is customer service just they know what is RUDE mean.."
Pros: "Everything like always"
Pros: "Crew knew that I had a tight connection in Seattle so they moved me to first class for the last 20 min of the flight so that I could de-plane first. There were also representatives waiting in various locations throughout the airport with signs to make sure we made our connecting flights. A rep even met me at my next departure gate to ensure that I had made it!"
Pros: "Arrival and departure crew got mix up with no chairs available."
Cons: "I would like them to organize for smooth procedure and no confusion to the passenger. Help and guide them for their travel and be safe at all times."
Pros: "The size of the overhead storage was great. The crew was professional and pleasant The entertainment provided lots of movies, games and concerts. The skymap and outside camera provided a view that I was not use too."
Cons: "its a long flight so its difficult to know if it could have been more comfortable. There was always a line for the bathroom."
Pros: "Smaller journey duration"
Pros: "Although I flew Coach, the flight attendant crew was outstanding. Polite, professional and extremely courteous."
Cons: "The menu selections were adequate.... video and entertainment left a lot to be desired."
Pros: "Other than the cramp seat on the a330 from incheon to bangkok, the rest of the flights experience were excellent. From the check in desk to cabin crews and the staffs at incheon were amazing. I dont know how some carrier get away with such an inferior customer service! Kudos to the Korean Air!"
Cons: "The food choice is good as long as you stick to the korean menu. It would be good to have a light menu such as congie or rice poridge for a meal. As certain type of meal can be very unkind to stomach on a long flight."
Pros: "Flight attendants are extremely gracious, helpful, elegant and resourceful. They give the best service. Take off and landing were good too. Korean Air has experienced pilots. Entertainment was varied and very good, just the noise was not very good. Meals are always great with three choices. You can drink anything without having to pay like on United Airlines."
Pros: "Smooth travel"
Cons: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."
Pros: "Flight was on time/ early."
Cons: "Have hot water for coffee and outlets for phones"
Pros: "Friendly and cheerful!"
Cons: "I couldn’t sleep in a chair... wish I could"
Pros: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Cons: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."
Cons: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."
Pros: "Staff, Ease of boarding"
Cons: "Bring back in flight meals, please"
Pros: "Smooth and easy."
Cons: "Not applicable"
Pros: "Premium boarding breakfast sandwich pretty good"
Cons: "My screen stopped working in the middle of an episode."
Pros: "Everything is perfect"
Pros: "the service in general very nice"
Pros: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."
Cons: "Much older plane. Not as comfortable as some other planes I've been on."
Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."
Cons: "There delay"
Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."
Pros: "Easy ride back home."
Cons: "Limited options for closed captions video. Any announcement was not mentioned in writing."
Pros: "The airline did not disappoint and the customer service were very professional"
Cons: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"
Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"
Pros: "the meal was OK and they served ice cream midway between SFO and JFK."
Cons: "Late departure. Long delay getting to the get because of congestion at Terminal 4."
Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"
Pros: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Cons: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."
Pros: "Comfort and boarding"
Cons: "Delay and food"
Pros: "On time. Funny pilot"
Pros: "Nothing about it was good. They made us Americans feel so unwanted."
Cons: "The staff was rude"
Cons: "Headphones suck"
Cons: "Extreme delays"
Pros: "Excellent trip. Provided ample food snacks and drinks."
Pros: "Smooth. Fast."
Cons: "See above airport connection disaster...."
Pros: "We landed 50 min early!"
Cons: "The aircraft could have been cleaned more thoroughly before boarding."
Pros: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."
Cons: "Being scammed by the Chinese, China Southern"
Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"
Pros: "Comfortable seating in business class Arriving JFK early."
Pros: "All restroom floors were wet. I have seen this in others 767's too. Is this a 767 phenomenon"
Pros: "The stewards were professional, courteous, efficient, helpful, excellent at keeping the cabin clean, kind, and just overall wonderful."
Pros: "I had a good flight and the Captain kept us informed of our flight delay in departing. S"
Cons: "A male flight attendant is showing me where in the bin to put my carry on and didn't even make an attempt to help me even though I'm an older woman. Sometimes the passengers are more helpful."
Pros: "loved the cookies!"
Cons: "Wish there were more legroom on those little planes."
Pros: "On time"
Pros: "Plane got to NY."
Cons: "Plane got to NY an hour late due to a maintenance issue, and we missed a connection because of it. Delta staff very unhelpful regarding connections and rebooking... we got redirected to a wall of phones to call for help."
Pros: "Was good"
Pros: "the Ground team from Israel to New York was amazing and very helpful."
Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."
Cons: "Announcements were difficult to hear. ?static"
Cons: "make me sleep in the airport unexceptedly"
Cons: "Coming back was good ,but going was a mess"
Cons: "Entertainment choices"
Pros: "Better entertaining sistem"
Cons: "Better entertaining sistem"
Pros: "Crew service was excellent"
Pros: "The kindness of your personnel’s tethers"
Cons: "There is always An smile that help service!"
Pros: "The food, it was like have McDonald's right away. And the crew, and the seat"
Cons: "The plane have for charges."
Cons: "The entertainment was quite good, but then it started repeating the same episodes that had already been played. The shows played were very good, but it would have been nice if there were more new episodes."
Pros: "Crew was nice."
Cons: "Movies to choose from"
Pros: "la atención en el vuelo"
Cons: "la comida"
Cons: "We had to spend a date in Caracas because they over book the flight."
Pros: "I liked that everything was smooth and everyone was helpful"
Cons: "The attention of the staff could have been better, never the less, they were an amazing crew."
Pros: "The crew was friendly and professional. Boarding was smooth."
Cons: "The only entertainment option is the mini screen every three rows."
Pros: "Bety good service abording..."
Cons: "The entreteniment"
Pros: "The crew was friendly."
Cons: "The seats feel like they are made of a composite of concrete and bent metal rods. I couldn't get comfortable in the economy plus seats on the 7 hour flight from San Francisco to Panama City, and on the return trip, I was in first class...and the seat was uncomfortable there as well. It was like sitting on a concrete park bench for 7 hours."
Cons: "Can't take"
Pros: "On time Orderly process Friendly/helpful crew"
Cons: "Recent movie selection was not as robust as other airlines but decent still"
Cons: "This airline has no concept of service. We were treated poorly by the ground personell as well as the board crew. Also, the airport in Panama is very bad. It's expensive and the food and beverage offering is limited. Avoid!"
Pros: "The stewardess gave us a row of seats after noting that my husband and I were in two separate rows."
Cons: "We were forced to go through security again to access the gate and that included throwing away all liquids without access to a water fountain to refill. Completely unreasonable to make people board a 5+ hour flight without water."
Pros: "The crew were kind and meals were served accordingly!"
Cons: "Some of the people on the plane were too much for me, but the staff were on it without me needing to complain."
Pros: "Flight attendants wonderful. Very accommodating no language barrier"
Cons: "Great experience"
Pros: "Is almost on time"
Cons: "Servicio is bad, seats very uncomfortable and the airplanes are super old"
Pros: "Crew was friendly and attentive. The food service was decent. We were given a breakfast which was a choice of omlette or crepes. That was later followed by a snack of burrito or sandwich. Omlette was the better of the two and both snack choices were good."
Cons: "My row of seats did not recline. Nowhere during the booking and seat selection process did it ever state this. All the other rows of seats reclined just fine, even the seats in front of us reclined which made it even more cramped for us when they did. I booked my tickets and selected my seats online way in advance and had I known that particular row could not recline I would have chosen another seat. I'm just not happy with how Copa did not communicate this during seat selection. For the record it was row 10."
Pros: "You manage a very short layover between flights via Panama City and the flights were on time both of the ways that I had flown. This is a great thing, thank you."
Cons: "One more water/wine/snack service on the 5+ hour flight from Panama City to New York would have left the passengers less parched."
Pros: "They provide any of your requests is they have it"
Cons: "Everything was fine"
Pros: "excellent crew tribulation! good movies selection, but i suggest to add terror films to the catalog."
Cons: "they took too much time to started boarding the plane. there were no options for the burrito. only meat."
Pros: "The flight was safe and comfortable."
Cons: "Neither flight had individual TV screens, and a vegetarian option was not available by default-as it had been on the flight there."
Pros: "Food was ok"
Cons: "No WiFi, no outlets, no entertainment for international flights seems very outdated."
Cons: "The business class was empty and Copa did not offer an upgrade."
Pros: "I la la love travelling with Copa! I book with them whenever possible!"
Cons: "Nothing really. My back was tired from sitting 5 hours but I don't put the blame on Copa for that! 5 hours of sitting does that to a person."
Pros: "Jorge, at the counter in Lima was great! All other copa employees wanted to charge a $300 change fee. Jorge worked with other airline and manager to help get me on a flight at no cost. Not sure of his last name but he made my day after two days of cancelled flights! Copa airlines needs more employees like him."
Cons: "Everybody I talked to at copa wanted to charge me a $300 fee to change my flight. Another airline canceled my flight which made me miss my connection. Very little customer service besides one great employee at the airline desk in Lima, Jorge."
Pros: "Service, flight"
Cons: "No a decent diner served"
Cons: "The aircraft was really old, the space between the seats are so tiny that was impossible do not touch the person on your side, my knees came touching the seat in front of my the wole time, to resume the space, I can say that I never had a seat with so small space like that, even in domestics flights. About the food, they started to giving us a little oreo and just gived us some food again 6 hours later and they dont have nothing to sell, I spent the wole flight with really hungry. To complete, they dont have indivual flat screens, so you have to watch the comum tv, that just showed one movie and nothing more. I thing that its should be not permitted to flight on this aircraft for international flights."
Cons: "Food, craft, seats, entertainment, costumer service... everything horrible"
Cons: "They took me to another city, Copa was suppose to pay for my transportation to my final destination and I have to pay 200 dollars from my pocket, traveling almost 24 hours"
Pros: "Flight was on time. The representatives at the counter very polite and professional. Excellent overall"
Pros: "The Service that copa has is incomparable. I hope the company doesnt change the"
Cons: "The plane didnt have screens on each chair...."
Pros: "Easy and fast connections. Flight on time.great"
Cons: "Everything wad great"
Pros: "That we got there and w luggage"
Cons: "Dirty bathrooms rude drivable overworked stewardesses I guess all of the airlines (except SAA) have to charge for food even international and >4 hrs... Seat assignments impossible to make after ticket purchase."
Cons: "No on board entertainment"
Pros: "Food and drink were unexpected and satisfying."
Pros: "On time, food and checked luggage included in the fare."
Cons: "Super cramped plane in the window seat. No entertainment on board."
Pros: "The food and free movies."
Pros: "Good interteiment. U atención good."
Pros: "I was pleased with everything"
Cons: "Everything was good!"
Pros: "Seemed to have more seat space that the boston to panama city leg of or trip, individual tvs that included games"
Cons: "My screen froze in the game and i couldnt get out. Not the end of the world for a short flight."
Pros: "As with most airlines, the crew did a great job considering the number of people. Older plane with shared overhead entertainment screen...only choice is the showing movie, or music channels."
Cons: "We did have a 1 hour delay on the tarmac before departure. No word from the crew until we were finally cleared to leave."
Cons: "I was ripped of by baggage check!! They sold my a basic fare, which is 20 less than standard, but never told me I had to check my back which cost 40! Ended up costing me more!! I was furious"
Cons: "Entertainment and timeliness"
Cons: "That don’t let you go standby on an earlier flight with a “basic” fare, even when there are empty seats. Not clear when you purchase through Kayak."
Cons: "Fees, space , training their employees"
Cons: "Delayed 8 hours, unorganized"
Pros: "I felt like I was taken advantage of by porter airlines"
Cons: "They didn’t tell me I had to pay 110$ to bring on carry on luggage! Unacceptable. I will never fly porter again."
Cons: "Our checked in bags did not come out on the carousel, instead they had been sitting on the ground beside another carousel - with no notification. There was a handful of us waiting 30+ mins for our bags and no one around to assist."
Pros: "The airport security was very fast"
Cons: "Have sprite on board"
Pros: "They are very nice and patient"
Cons: "Who charges carry-on??? It was or cool at all."
Pros: "Service, beverages, rapidity of service"
Pros: "Easy in and out. On time."
Pros: "Crew was lovely."
Cons: "New no carry on bags rule was not clear at purchase. Was very frustrating."
Pros: "walker cookies"
Pros: "Timeliness is very important for me. It was perfect ."
Cons: "There were no food and no entertainment so can’t rate it. Should have a N/A so we can pick."
Pros: "Flight delayed. But reason was understandable"
Pros: "Efficient, punctual, polite and reliable"
Pros: "Very easy comfortable boarding process. Staff on every part of the trip was super helpful and joyful."
Pros: "Convienent to downtown."
Cons: "Check in process was awful. They were short staffed and their self check in terminals offer no functionality."
Pros: "In combination of the friendly Porter crew and the best value for the money, Porter really is the best way to get from one major, fast-paced city to another fast-paced metropolitan area!"
Cons: "Flight was delayed by 3 hours."
Pros: "Simple, easy, fast."
Cons: "Small waiting area."
Pros: "Entertainment is realism N/A. Overall good value. Too bad about Newark and not NY"
Pros: "Love the convenience of Billy Bishop airport, especially since we live downtown."
Cons: "I’ve been flying Porter for over 5 years now, and if fewer than 50% of my flights are delayed, I’d be shocked. I like the experience once we are on the plane, but could they just please live up to their promises? On our way to Toronto, they cancelled the flight altogether, and rebooked us for the next day, without asking (not acceptable), and on the way back to NJ, the flight was 2 hours delayed. If it weren’t for the convenience of flying to Billy Bishop, I probably would stop flying Porter."
Pros: "The waiting lounge was nice and complemented with refreshments"
Cons: "When I got to Toronto I was directed to the wrong lounge for a while before I asked and was redirected to the correct lounge"
Cons: "Delayed twice. No compensation for delays that resulted in hotel cancellations."
Pros: "as above"
Pros: "Porter is by far the best airline. The staff is great, they're always accommodating and the airport is so convenient. they're delayed frequently but I continue to seek out porter above all airlines first."
Cons: "Often delayed, I fly porter a lot and they're rarely on time."
Cons: "Online check in was useless and no one could assist. Deal staff very helpful when that was used as an alternative"
Pros: "the lounge was great in toronto. loved the free lattes."
Cons: "plane was delayed."
Pros: "This airline have a really bad customer service and they are the worst I ever encountered"
Pros: "Waiting for your plane, the actually gate in which you waited was nice."
Cons: "I did not like how there kiosk worked because I didn't have access to a 6 digit confirmation number or they didn't give me an email todo online check in early."
Pros: "Courteous crew and gate agents. Complimentary refreshments. Boarding a breeze. Reasonable legroom."
Cons: "Nothing of significance."
Cons: "Crowded Not enough time for preferential boarding Only I person at the gate resulting long line Not enough phone charging station Cleanliness disappeared So did the smiles and politeness"
Pros: "I like that they have their own section for Porter travelers only with complimentary snacks and drinks :) very cool!"
Cons: "I wish the plane had a bit more space and a TV, however I am perfectly fine with the way it is."
Cons: "3 different delays. Sat on runway for over 3 hours in Toronto and then Newark. The one bathroom on the plane was full and started to overflow so we were sitting on runway for an hour and a half with no bathroom and could not get off."
Pros: "Friendliest and most accommodating airline I have ever been on! Other airlines should follow them."
Pros: "See above."
Cons: "See above."
Pros: "At least on time."
Cons: "Air craft was so old."
Pros: "Lounge in Toronto had comfortable seating and complimentary coffee was served in actual cups and saucers, very nice!"
Pros: "Great private airline which offer ultimate comfort in their lounges and plane. You can really unwind before boarding."
Cons: "ALWAYS LATE! Or Cancelled. Total turn off"
Pros: "I love the Porter Lounge in Toronto and Newark."
Cons: "Uhhhhh see above. Horrible horrible airline!"
Pros: "Great waiting area"
Cons: "No good food options on layover in Toronto City"
Cons: "Porter lost my baggage despite such a short and easy flight for them to track. Let's see how long they take to get the luggage back to me in what condition"
Cons: "Though they have a lounge it was not in good shape. Trash cans overflowing, seat cushions filthy. I appreciate that they provide food for economy passengers in the lounge but, if you provide good in plastic containers you need someone to empty the trash-at the least."
Pros: "One of the most pleasant flights I ever had!"
Pros: "Crew was great."
Cons: "Boarding process was a bit chaotic"
Cons: "Overstuffed storage bins. Absolutely chaotic and abysmal boarding process"
Cons: "Top marks for WestJet!"
Pros: "Handled the delay professionally with full transparency."
Pros: "the crew was great"
Cons: "reason for delays could have been communicated earlier"
Cons: "If this flight was just cancelled from the beginning- a lot of time wasted and did not get a refund for the cancelled flight."
Pros: "The crew should serve passengers better and nicer."
Cons: "No more delay."
Cons: "The flight was full and my carry-on had to be checked due to other passengers bringing oversized carry-on. The beverage service did not occur until 10 minutes before landing. Options were limited to water only. The flight was extremely rough and the pilot slammed the plane on landing."
Cons: "The boarding process is terrible. One line for section 2,3,4 causes so much chaos."
Pros: "It was good"
Cons: "It was good"
Pros: "Wifi Decent snack More then 1 drink in plastic cup. How about full can TV working"
Cons: "No smile on your staff They look frumpy in their uniforms like nuns"
Cons: "The delays, better coffee brand"
Cons: "I booked a flight for Tuesday the eighth and you guys changed it to the seventh, this has never happened to me before I am furious!"
Cons: "Ticket was purchased and flight was immediately delayed."
Pros: "Took off on time and it was a smooth flight."
Cons: "The boarding process was unorganized. Once your ready to board you should call out seat numbers starting from the back of the plane to the front and if someone tries to board before their seat has been called they should have to wait. This would eliminate all of the passengers to rush on line in order to get to their seat and to have space in the over head compartment."
Cons: "The plane had to much fuel, had to wait over an hour in the plane so their maintenance personnel can remove the excess fuel The captain announced- several times What maintenance morans are running this outfit? THIS IS RIDICULOUS- TO MUCH FUEL!!"
Cons: "Sitting at departure gate waiting for two passengers to get kicked off, hard landing"
Pros: "Not much"
Cons: "The waiting area, lateness of the plane"
Pros: "No entertainment (short flight)"
Cons: "Check in was quick and efficient"
Pros: "There was adequate leg room on the plane."
Cons: "I couldn’t print my boarding pass ahead of time as the West Jet Website was down."
Pros: "It was smooth right from booking online uptil reaching destination"
Cons: "As it was an early morning flight I would suggest a better snack something like sandwich keeping in mind if giving option for veggie"
Pros: "My first experience with West jet very enjoyable i would recommend!"
Pros: "Comfort and legspace"
Pros: "The flight was on time both boarding and landing. My checked baggage was there when we arrived at the baggage spot. This was the best part."
Cons: "slight delay in takeoff but otherwise good"
Pros: "My flight got cancelled many times due to the weather condition. I’m happy that west Jet keep sending me the updated flight. And when I have to call and speak to someone, my calls got answered within 15 minutes. I’m happy with the service over all. Thank you."
Pros: "Everyone we encountered after walking into the airport were lovely, helpful and just really nice."
Cons: "snow caused my flight to be cancelled instead of the direct flight to nyc i flew via Atlanta. due to the timings of the flight - landing at 2.30 am, leaving at 7.30 am - i had no option but to sleep on the airport floor i will try to avoid fliying with westjet in future - staying loyal to air canada - to avoid the risk of such a terrible flight diversion"
Pros: "WestJet staff is always friendly and I like the comedy slant they use on the announcements"
Cons: "The snacks were awful."
Cons: "Non comfortable cold sensation."
Cons: "Only gave me 20 hours notice, and put me on hold for an hour when I tried to call"
Cons: "They were not on time"
Cons: "But who knew, that I was going to go to Toronto! I now understand your schemes. You gave a cheap deal, but did not tell me why. Never again Kayak."
Cons: "Waiting at Toronto airport from 8 oclock to 11 oclock pm"
Pros: "On time"
Cons: "Gate change"
Cons: "Rough landing and held up the taxiway for an hour"
Pros: "Very good"
Cons: "Food v"
Cons: "I was traveling with a piece of artwork and had to check it in oversized luggage, but as I was going through customs, I wasn't allowed in, because the Westjet team couldn't find it. I was escorted to their waiting zone, where I spent 1.5 hours waiting in limbo trying to figure out what I could do. Thank goodness the flight was delayed 80 minutes, because I was finally able to make the flight with 2 minutes to spare after running to the gates. The flight time, 65 minutes. I find it hard to believe the flight got delayed an entire flight. To couple that, when the plane landed in LGA (where I am as I write this), we're stranded on the runway because we don't have clearance to pull into our taxi area."
Cons: "Everyrhing was great"
Cons: "I had to get searched by crew twice even with the delayed flight it was random even going through all the proper procedures of checking in with my carry on luggage and etc. It was not organized and I got the run around and I just felt like not a valued customer. When boarding the flight I got passed over with beverage and snack. My neighbors next to me looked at me with concern and I just ignored it and didn't want to ask because I was already bothered by my whole experience coming back to New York."
Pros: "The free drinks and snack"
Cons: "The check in kiosks couldn't read passports well so we had to go check in at counter and the two agents were not adequate because our wait was well over 1/2 hour."
Pros: "Very positive and smooth experience. Love the app and free wine!!!"
Cons: "None that I can think of. I recommend this airline to anyone."
Airlines flying from Toronto to New York have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Toronto to New York
Masks required on board, masks provided on flights from Toronto to New York
Social distancing seating
Middle seats unavailable to book on flights from Toronto to New York
Testing for antibodies, testing for symptoms for flights from Toronto to New York
Waiving of change fees. Search flexible flights from Toronto to New York